Name: Hilton Garden Inn Phoenix/Tempe ASU Area
Address: 2102 E Rio Salado Parkway, Tempe, Arizona, United States of America, Tempe, Arizona, US
Price range: US$98–US$249 per night
Rating: 8.73

What guests think

Travellers describe Hilton Garden Inn Phoenix/Tempe ASU Area as a convenient base near Tempe Marketplace and dining, with generally clean, modern rooms and smooth check-ins, making it practical for visits around ASU, Sloan Park, and nearby highways.

Guests mention an on-site bar, a small convenience shop, and a gym. However, reviews note inconsistent housekeeping and maintenance, with issues like noisy or weak in-room AC, uncomfortable beds, and occasional noise from nearby areas or doors. Dining feedback varies, with some enjoying breakfast and bar food, while others found breakfast poor or disliked that it is not complimentary. Expect a practical, midrange stay with some uneven details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant receive positive mentions, alongside a small convenience shop and a gym; some wish the shop stayed open later and a shuttle were available. Parking is easy, and exterior doors are key-controlled at night.

Related guest reviews

10

Connie

18 May 2025

·

Stayed 1 night

Desk staff was amazing and friendly Aliyah greeted us with the most pleasant smile and kindness. She and Nina were very professional yet kind and accommodating . They are exactly what customer service representatives should be. The bartender was also very awesome. He was very attentive and our food was wonderful. We will return to this hotel and recommend it to everyone visiting Tempe.

10

Matthew

28 Sept 2024

·

Stayed 4 nights

Staff was wonderful and it was a very nice hotel. Enjoyed the gym and coffee. Very conveniently located

10

Josiah

28 Jul 2025

·

Stayed 6 nights

The hotel was very clean with attentive staff that provided excellent service. The breakfast was delicious and free coffee is served in the lobby during the morning. The front door also locks after 11 and requires your room key to open it, which made us feel safe. I would recommend this hotel for those staying in the Tempe area.

10

Toua

22 Aug 2024

·

Stayed 1 night

The room was beautiful and comfortable. The lobby was spacious and comfortable. Nice bar, dining and a great little convenience shop made my stay so enjoyable.

10

Antonyo

10 Dec 2023

·

Stayed 3 nights

Good food clean hotel.

10

Jeffrey

15 Oct 2023

·

Stayed 1 night

Gorgeous property, lots to do in area, personnel were fantastic, amenities were great. Very impressed and hope to visit again.

10

Lisa

15 Apr 2025

·

Stayed 1 night

Wish they offered a shuttle

10

Roxana

16 May 2025

·

Stayed 1 night

Wish the store to buy snacks would stay open a little later.

8

Emilie

11 Feb 2024

·

Stayed 1 night

I was given a room on the 1st floor and it was not quiet at night due to music playing, bar and restaurant on that floor as well as proximity to the elevator. Staff was ok but not especially accommodating or nice. The area doesn't have much, you have to walk a mile to get to nice park, there is an Italian restaurant right by hotel.

8

Michael

22 Mar 2023

·

Stayed 2 nights

Conveniently located, easy parking, clean room. Downside- person at front desk was on phone, didn’t acknowledge us in any way. We stood there for 7 or 8 mins waiting to check in.

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Cleanliness

Many guests report very clean rooms and common areas, but housekeeping frequency is inconsistent and some stays had issues like mold, missing soap, or pests. Overall cleanliness feels solid with notable lapses.

Related guest reviews

8

Yolanda

9 Jan 2024

·

Stayed 3 nights

Great location, staff very friendly. Rooms were nice and clean as is the hotel overall. Only had cleaning service once during my stay, had to continually ask for clean towels, coffee, ect. Bed and pillows were not very comfortable for me.

10

Josiah

28 Jul 2025

·

Stayed 6 nights

The hotel was very clean with attentive staff that provided excellent service. The breakfast was delicious and free coffee is served in the lobby during the morning. The front door also locks after 11 and requires your room key to open it, which made us feel safe. I would recommend this hotel for those staying in the Tempe area.

4

Magdalena

26 Jun 2025

·

Stayed 2 nights

We had a deeply disappointing experience at the Hilton Garden Inn – Phoenix/Tempe ASU Area. Our room door wouldn’t lock unless slammed extremely hard, causing dust to fall from the door frame — a major safety and structural concern. The bathroom had no hand soap, and when we called the front desk, they simply said they were out. We never received any during our stay. The room itself was in poor condition: the bracket holding the iron was coming off the wall and could easily cause injury. The wall-mounted AC unit was partially detached and loosened further every time the temperature was adjusted. One family member had to switch rooms because their AC was completely broken. We also found a live bug near the chair in the corner of the room. Late one night, we went to the lobby for assistance, but no staff could be found — no one answered, no signage, no bell. For a Hilton-branded hotel, this property fell far short in safety, cleanliness, and service. No follow-up, no apology, no attempt to make things right. We won’t be returning, and I can’t recommend this location until serious improvements are made.

8

MARIA

6 May 2025

·

Stayed 2 nights

We visited Phoenix for my daughter's dance competition at the Mesa Arts Center. We were very kindly welcomed at the hotel. The room was nice and clean with comfortable beds. We had a long and tiring day at the competition, and when we returned to the hotel at night, we were surprised to find our room hadn't been cleaned. If we had known this, we would have stayed at an Airbnb and cleaned it ourselves. This disappointed us greatly. People generally choose to stay in a hotel, thinking it will be cleaned every time they return from their day out.

8

Suzanne

1 Apr 2025

·

Stayed 2 nights

First time at this location and very happy with my visit. Hotel was clean and staff was friendly and helpful. Room comes with a mini fridge and microwave which was helpful for saving on drinks and leftovers. Spacious room with comfortable bed and nice bathroom. Very convenient location with great shopping/dining center a block away. Would definitely stay again.

10

Thomalisa

8 Aug 2024

·

Stayed 2 nights

The only mishap with the hotel, was no maid services for the 3 nights stay. Otherwise everything was great

6

Hallie

1 Jan 2023

·

Stayed 1 night

The breakfast is good but isn’t free, MAKE SURE they give you your breakfast coupons if you pay for it with your room. They didn’t give us ours. The room was updated but there was mold in the shower. Every doors in the bathroom are on rollers and either weren’t installed level or the whole building isn’t level because they don’t stay shut or open. The location was convenient, but for the price of a room, I expected a lot better.

10

Gabrielle

4 Jul 2023

·

Stayed 1 night

Excellent hotel! Super clean and comfortable!

6

Harrison

24 Jun 2024

·

Stayed 1 night

The AC was rattling and loud at night. No soap in body wash dispenser.

10

Lynne

30 Sept 2023

·

Stayed 1 night

This place was clean, quiet, friendly staff even at 4 a.m., everything worked as it should. Nice touches to make for a more comfortable stay.

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Rooms

Rooms are generally spacious and updated, often with a mini fridge and microwave. Recurrent complaints cite noisy or underperforming AC, occasional noise from outside or doors, and inconsistent bed comfort; a few guests missed smart TVs.

Related guest reviews

8

Ingrid

16 Nov 2024

·

Stayed 2 nights

The hotel is very nice, its clean and updated. The employees at the front desk were all very nice and accommodating. The only issue we had is that on our last day we had planned to sleep in since we had a long road trip ahead of us and wanted to be well rested. However we were abruptly woken up by the cleaning lady. Her knocking was loud and insistent. We didn’t understand why she was there since check out was at 11 am and it was 8am. Another thing is our room was right next to the other exterior door. Its a very heavy metal door and we were awaken every day we were there at around 5:30 am. We were not sure if it was the employees coming in or guests leaving but every time someone entered or left, the door would slam close very loudly. Needless to say we did not get the restful weekend we were hoping.

6

michelle

18 Aug 2025

·

Stayed 3 nights

Nice hotel. Lots of options for eating and shopping right around. Great location. Spinatos Italian restaurant in the same parking lot was fabulous. However, the beds were rather uncomfortable and the air conditioning was not cooling enough as a wall unit and not centralized.

4

Magdalena

26 Jun 2025

·

Stayed 2 nights

We had a deeply disappointing experience at the Hilton Garden Inn – Phoenix/Tempe ASU Area. Our room door wouldn’t lock unless slammed extremely hard, causing dust to fall from the door frame — a major safety and structural concern. The bathroom had no hand soap, and when we called the front desk, they simply said they were out. We never received any during our stay. The room itself was in poor condition: the bracket holding the iron was coming off the wall and could easily cause injury. The wall-mounted AC unit was partially detached and loosened further every time the temperature was adjusted. One family member had to switch rooms because their AC was completely broken. We also found a live bug near the chair in the corner of the room. Late one night, we went to the lobby for assistance, but no staff could be found — no one answered, no signage, no bell. For a Hilton-branded hotel, this property fell far short in safety, cleanliness, and service. No follow-up, no apology, no attempt to make things right. We won’t be returning, and I can’t recommend this location until serious improvements are made.

6

Heather

9 Dec 2024

·

Stayed 1 night

Very noisy spot next to a gas station that is popular with motorcycle clubs. Entertaining to watch out the window, but hard to sleep through. The front desk attendant gave me the runaround when I asked for feather-free pillows, claiming they had no such thing and had never heard of it. I insisted that Hilton always has a hypoallergenic option. Finally she called a higher up and had no trouble finding them. She also mocked my allergy, asking if I was actually allergic to birds, very sarcastically. Really disrespectful and discourteous.

8

MARIA

6 May 2025

·

Stayed 2 nights

We visited Phoenix for my daughter's dance competition at the Mesa Arts Center. We were very kindly welcomed at the hotel. The room was nice and clean with comfortable beds. We had a long and tiring day at the competition, and when we returned to the hotel at night, we were surprised to find our room hadn't been cleaned. If we had known this, we would have stayed at an Airbnb and cleaned it ourselves. This disappointed us greatly. People generally choose to stay in a hotel, thinking it will be cleaned every time they return from their day out.

8

Anna

24 Mar 2024

·

Stayed 2 nights

We enjoyed our stay at this hotel and would stay here again. It’s in a great location - near many restaurants and stores, and walkable (~20 min) to Sloan Park for Cubs spring training games. The bathroom was bright, the provided toiletries were nice, and the room was spacious with a mini fridge, microwave, and in-room coffee. The bed was a little too firm for my preference. We brought our small dog and stayed in what I assume is one of their pet-friendly rooms. I liked the location of the room (first floor, near an exterior door) for the convenience of taking her outside, but the room smelled a little bit like the pets that must have stayed previously, which wasn’t great.

8

Suzanne

1 Apr 2025

·

Stayed 2 nights

First time at this location and very happy with my visit. Hotel was clean and staff was friendly and helpful. Room comes with a mini fridge and microwave which was helpful for saving on drinks and leftovers. Spacious room with comfortable bed and nice bathroom. Very convenient location with great shopping/dining center a block away. Would definitely stay again.

6

Eder

14 Jun 2023

·

Stayed 5 nights

Needs smarts tvs

6

Harrison

24 Jun 2024

·

Stayed 1 night

The AC was rattling and loud at night. No soap in body wash dispenser.

10

Paula

29 May 2023

·

Stayed 1 night

Beautiful property and room, bed was very comfortable and breakfast was amazing.

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Service

Service feedback is mixed: many highlight friendly, accommodating staff, quick check-ins, and helpful gestures. Others report lapses such as unresponsive or discourteous front desk interactions and occasional disturbances from staff entering rooms or early housekeeping knocks.

Related guest reviews

8

Ann

29 May 2025

·

Stayed 1 night

This is a great place and easy access. Check in was quick and easy. The clerk was not very nice but may have had a bad day.

10

Connie

18 May 2025

·

Stayed 1 night

Desk staff was amazing and friendly Aliyah greeted us with the most pleasant smile and kindness. She and Nina were very professional yet kind and accommodating . They are exactly what customer service representatives should be. The bartender was also very awesome. He was very attentive and our food was wonderful. We will return to this hotel and recommend it to everyone visiting Tempe.

10

Matthew

28 Sept 2024

·

Stayed 4 nights

Staff was wonderful and it was a very nice hotel. Enjoyed the gym and coffee. Very conveniently located

4

Magdalena

26 Jun 2025

·

Stayed 2 nights

We had a deeply disappointing experience at the Hilton Garden Inn – Phoenix/Tempe ASU Area. Our room door wouldn’t lock unless slammed extremely hard, causing dust to fall from the door frame — a major safety and structural concern. The bathroom had no hand soap, and when we called the front desk, they simply said they were out. We never received any during our stay. The room itself was in poor condition: the bracket holding the iron was coming off the wall and could easily cause injury. The wall-mounted AC unit was partially detached and loosened further every time the temperature was adjusted. One family member had to switch rooms because their AC was completely broken. We also found a live bug near the chair in the corner of the room. Late one night, we went to the lobby for assistance, but no staff could be found — no one answered, no signage, no bell. For a Hilton-branded hotel, this property fell far short in safety, cleanliness, and service. No follow-up, no apology, no attempt to make things right. We won’t be returning, and I can’t recommend this location until serious improvements are made.

6

Heather

9 Dec 2024

·

Stayed 1 night

Very noisy spot next to a gas station that is popular with motorcycle clubs. Entertaining to watch out the window, but hard to sleep through. The front desk attendant gave me the runaround when I asked for feather-free pillows, claiming they had no such thing and had never heard of it. I insisted that Hilton always has a hypoallergenic option. Finally she called a higher up and had no trouble finding them. She also mocked my allergy, asking if I was actually allergic to birds, very sarcastically. Really disrespectful and discourteous.

10

Subrina

24 Jun 2024

·

Stayed 1 night

We were very happy with checking in as we were in a rush for a boxing match. Front Desk was super helpful and friendly. Our room was immaculate and very clean. We will be staying here again.

10

Kay

2 Apr 2024

·

Stayed 2 nights

Staff went the extra mile to get me the room amenities I wanted. Really friendly and helpful with finding a restaurant open on a holiday. The location is awesome. A very pleasant stay

10

Renyta

23 Mar 2025

·

Stayed 2 nights

Our flight came in early and they were able to check us in early. Very accommodating.

8

Michael

22 Mar 2023

·

Stayed 2 nights

Conveniently located, easy parking, clean room. Downside- person at front desk was on phone, didn’t acknowledge us in any way. We stood there for 7 or 8 mins waiting to check in.

10

Lynne

30 Sept 2023

·

Stayed 1 night

This place was clean, quiet, friendly staff even at 4 a.m., everything worked as it should. Nice touches to make for a more comfortable stay.

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Location

Location is a strong point, with easy access to Tempe Marketplace, restaurants, ASU and Sloan Park, plus convenient highway access; many find it walkable. A few note potential external noise or limited nearby green space.

Related guest reviews

10

Lillian

9 Apr 2024

·

Stayed 4 nights

Great stay. Quick check in. Convenient location

10

Quan

7 Apr 2024

·

Stayed 3 nights

Within walking distance to the Tempe marketplace. Only potential complaining is that this area is within the path of PHX, it may get noisy outside but the hotel inside is not noisy.

8

Melissa

30 Mar 2025

·

Stayed 2 nights

Close drive to Tempe campus and lots of food options close by.

10

Shiela

18 May 2024

·

Stayed 3 nights

It's spacious, clean, convenient and close to everything.

6

michelle

18 Aug 2025

·

Stayed 3 nights

Nice hotel. Lots of options for eating and shopping right around. Great location. Spinatos Italian restaurant in the same parking lot was fabulous. However, the beds were rather uncomfortable and the air conditioning was not cooling enough as a wall unit and not centralized.

10

Melissa

23 Mar 2025

·

Stayed 3 nights

Very convenient to shopping, sports, and highways.

8

Diane

7 Apr 2025

·

Stayed 4 nights

Decent hotel next to a couple good restaurants. Walking distance to the Tempe Market place. I would stay here again.

8

Anna

24 Mar 2024

·

Stayed 2 nights

We enjoyed our stay at this hotel and would stay here again. It’s in a great location - near many restaurants and stores, and walkable (~20 min) to Sloan Park for Cubs spring training games. The bathroom was bright, the provided toiletries were nice, and the room was spacious with a mini fridge, microwave, and in-room coffee. The bed was a little too firm for my preference. We brought our small dog and stayed in what I assume is one of their pet-friendly rooms. I liked the location of the room (first floor, near an exterior door) for the convenience of taking her outside, but the room smelled a little bit like the pets that must have stayed previously, which wasn’t great.

8

Suzanne

1 Apr 2025

·

Stayed 2 nights

First time at this location and very happy with my visit. Hotel was clean and staff was friendly and helpful. Room comes with a mini fridge and microwave which was helpful for saving on drinks and leftovers. Spacious room with comfortable bed and nice bathroom. Very convenient location with great shopping/dining center a block away. Would definitely stay again.

10

Kay

2 Apr 2024

·

Stayed 2 nights

Staff went the extra mile to get me the room amenities I wanted. Really friendly and helpful with finding a restaurant open on a holiday. The location is awesome. A very pleasant stay

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Dining

Dining feedback is inconsistent: some enjoyed breakfast and bar food, and lobby coffee is provided in the morning. Others disliked breakfast quality or noted that breakfast is not complimentary and requires coupons when included.

Related guest reviews

10

Jagan

17 Aug 2025

·

Stayed 1 night

No complementary breakfast

6

Kennie

7 May 2023

·

Stayed 5 nights

Great location. Close to fabulous mall and river walk. Unfortunately I cannot recommend the food. Horrible. Especially breakfast. Dried up, old eggs. Otherwise a decent garden inn product. I’ll be back because of the location.

10

Connie

18 May 2025

·

Stayed 1 night

Desk staff was amazing and friendly Aliyah greeted us with the most pleasant smile and kindness. She and Nina were very professional yet kind and accommodating . They are exactly what customer service representatives should be. The bartender was also very awesome. He was very attentive and our food was wonderful. We will return to this hotel and recommend it to everyone visiting Tempe.

10

Josiah

28 Jul 2025

·

Stayed 6 nights

The hotel was very clean with attentive staff that provided excellent service. The breakfast was delicious and free coffee is served in the lobby during the morning. The front door also locks after 11 and requires your room key to open it, which made us feel safe. I would recommend this hotel for those staying in the Tempe area.

10

Toua

22 Aug 2024

·

Stayed 1 night

The room was beautiful and comfortable. The lobby was spacious and comfortable. Nice bar, dining and a great little convenience shop made my stay so enjoyable.

10

Antonyo

10 Dec 2023

·

Stayed 3 nights

Good food clean hotel.

6

Hallie

1 Jan 2023

·

Stayed 1 night

The breakfast is good but isn’t free, MAKE SURE they give you your breakfast coupons if you pay for it with your room. They didn’t give us ours. The room was updated but there was mold in the shower. Every doors in the bathroom are on rollers and either weren’t installed level or the whole building isn’t level because they don’t stay shut or open. The location was convenient, but for the price of a room, I expected a lot better.

10

Paula

29 May 2023

·

Stayed 1 night

Beautiful property and room, bed was very comfortable and breakfast was amazing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$185
February	US$265
March	US$268
April	US$193
May	US$144
June	US$107
July	US$91
August	US$95
September	US$125
October	US$174
November	US$185
December	US$159

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $149	3 $193
4 $157	5 $210	6 $248	7 $213	8 $163	9 $165	10 $161
11 $160	12 $184	13 $224	14 $192	15 $164	16 $156	17 $168
18 $155	19 $226	20 $247	21 $249	22 $198	23 $198	24 $198
25 $172	26 $170	27 $221	28 $189	29 $147	30 $145	31 $145

Hilton Garden Inn Phoenix/Tempe ASU Area

Prices for Hilton Garden Inn Phoenix/Tempe ASU Area

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds (Drinks & Snacks)

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed (Drinks & Snacks)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds

Guest reviews of Hilton Garden Inn Phoenix/Tempe ASU Area

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Phoenix/Tempe ASU Area

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $181
20 $133	21 $162	22	23	24 $162	25 $152	26 $98
27 $103	28 $168	29 $185	30 $136