Name: TownePlace Suites by Marriott Lakeland
Address: 3370 North Road 98, Lakeland, Florida, United States of America, Lakeland, Florida, US
Price range: US$103–US$242 per night
Rating: 8.33

What guests think

Across recent reviews, TownePlace Suites by Marriott Lakeland stands out for friendly, welcoming service and a convenient location near dining and highways, while recurring issues include inconsistent cleanliness, maintenance problems, and frequent complaints about the pool being closed or dirty.

Many guests find suites large, quiet, and comfortable for longer stays, though some report dated furnishings, uncomfortable sofa beds, and issues like nonworking TVs, damaged doors, or spotty electrical outlets. Breakfast feedback ranges from delicious and well-stocked to basic or disappointing. Expect friendly service and convenience, but verify current facility status—especially the pool—and room condition before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool closed or dirty, and some mention other outages like an elevator or ice machine. Overall facility reliability feels inconsistent.

Related guest reviews

4

Patricia

11 May 2023

·

Stayed 1 night

The room didn’t look fresh, the breakfasts buffet was a disaster, and the pool is filthy green and closed for a while. If you are booking this hotel because is Marriot, stop the cheapest one next to the roads are better options.

8

Laura

18 Aug 2024

·

Stayed 2 nights

Pool out of service Excellent staff

4

Valerie

15 May 2023

·

Stayed 1 night

The pool was closed because it was slimy and green. Very disappointing considering it was May, had summer heat, and was in the area for a baseball tournament. Was very upset that we couldn't wind down and cool off after a long day at the baseball field. Didn't know that the pool was in that condition until check in, otherwise we would have definitely gone elsewhere. I do want to say that the lady who checked us in was super sweet and friendly.

2

Ashleigh

12 Jul 2023

·

Stayed 6 nights

Pool was out of service, one elevator was not operating. When I talked to the front desk they said I could check out early but then management refused to issue a refund. Would not stay here again!

10

ROSALINDA

11 Sept 2023

·

Stayed 3 nights

No Pool available

8

Christy

4 Jul 2023

·

Stayed 3 nights

Pool was broken but other than that it was very good.

4

Amber

21 Aug 2023

·

Stayed 1 night

The hotel was very dirty. My first room had mold all over the bathroom mirror. The staff was very quick and kind and gave us another room. However, the mirror still had a little bit of mold. The shower was also dirty and it didn’t look like it was wiped down or cleaned. The pool was also closed and there was so notice of that when I booked the room. It definitely doesn’t look like the pictures online, as the halls and rooms are dirty and with chipped painted

8

Marcus

14 Nov 2023

·

Stayed 5 nights

Pool was dirty and room door was damaged

8

RAVEN

16 Aug 2024

·

Stayed 1 night

Great location and great service. But NO pool which is why a number of people did not like that it's still indicated as a amenity..

2

Gale

27 Jun 2023

·

Stayed 4 nights

No Cable, no internet, pool was closed, ice maker out of order, hallway rugs horribly stained, no maid service til we asked for it. Cheap, thin towels. Room smelled bad, probably had bedbugs as well. Lots of highway noise. Just awful. Stay somewhere else

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests describe rooms and common areas as very clean, while others report odors, mold, stained carpets, and poorly maintained bathrooms or hallways.

Related guest reviews

10

James

30 Aug 2025

·

Stayed 1 night

Very clean, friendly staff, breakfast.

2

ernesto

7 Oct 2023

·

Stayed 1 night

Extremly dirty, strong odor, carpets in terrible condition

2

Matthew

4 Aug 2023

·

Stayed 1 night

Staff during check in was pleasant. The hallway and room were in the dirtiest condition of any room we’ve ever stayed in. Smelled of mold and mildew. Mold on the ceiling in the shower. We did not want to even take our shoes off it was so disgusting. Room was in the worse condition, filthy and stunk. Would definitely not recommend staying at this hotel. Such a disappointment, Marriott’s are our normal choice of hotels.

2

RANDY Conrad

21 Sept 2023

·

Stayed 3 nights

Mold Growing in the shower on the celing Stove looks like it has never been cleaned around the edges Same for the Fridge Carpet is all kind of stained at some point it looks like the ceiling fell in from the floor above and the folks that did the texture got it all over the sofa I had a package delivered for a project I was in town working on and asked the staff if they would call me when it arrived on my cell YES SIR NO PROBLEM !!! NO CALL !!!! trip was a complete waist as the staff lost my package until about 6:30 PM and my customer was closed when asked what time it arrived the response was i don't know

10

Roy e bush

20 Jan 2025

·

Stayed 1 night

Our stay was great. The room was ready when we arrived. It was clean and large. Parking was good. There are many restaurants and shops around so if you need anything it is right there. We would stay here again

4

Amber

21 Aug 2023

·

Stayed 1 night

The hotel was very dirty. My first room had mold all over the bathroom mirror. The staff was very quick and kind and gave us another room. However, the mirror still had a little bit of mold. The shower was also dirty and it didn’t look like it was wiped down or cleaned. The pool was also closed and there was so notice of that when I booked the room. It definitely doesn’t look like the pictures online, as the halls and rooms are dirty and with chipped painted

10

Rosa

24 Mar 2024

·

Stayed 1 night

Beautiful and very clean I would stay again and definitely I would recommend…

10

Tyler

28 Mar 2024

·

Stayed 1 night

Friendly staff, very clean with a decent continental breakfast

4

Walter

25 Mar 2023

·

Stayed 2 nights

The refrigerator had excessive rust. Door handles felt greasy and dirty. Pet stains all over the hallways and inside the rooms. Dirty pillow cases. Worn out furniture. The hotel felt and looked very dirty. Staff lay around entrance lobby and makes the hotel look of very poor quality. We paid over $255 per night. This is $100 per night hotel.

6

Matthew

23 Apr 2023

·

Stayed 1 night

The property felt old and filthy! Great if your car breaks down and you need a place to sleep! But I will never bring my wife and 2 kids again! I’ll just drive to Tampa and commute into Lakeland for any other competitions

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Rooms

Suites are often spacious, quiet, and comfortable with useful kitchenettes for longer stays. However, some guests cite dated furnishings, uncomfortable sofa beds, and maintenance issues like nonworking TVs, damaged doors, or spotty electrical outlets.

Related guest reviews

10

Theresa Dorr-Fox

26 Oct 2025

·

Stayed 2 nights

Room was big and had everything I needed.

10

PAMELA

25 Aug 2025

·

Stayed 1 night

Looks like it was recently renovated or still being renovated our room was very quiet we had a one bedroom suite.., very spacious two rooms, the only issue was the pull-up couch is very very uncomfortable.., fine for children but would not recommend for an adult.

10

Debbie

7 Feb 2024

·

Stayed 6 nights

Room was super nice, big, just what we needed for a multiply day stay. Plenty of room for me, my aunt and dog to move around in. Beds were very comfortable and nice big bathroom.

6

Susan

3 Dec 2023

·

Stayed 3 nights

The location was exactly what I was looking for, access to/from the freeway between Tampa & Orlando was great & the staff were friendly, courteous, & helpful. The public areas were pleasant but the rooms were due for an update 20 years ago & our room had a heavy musty odor. The couch was literally too uncomfortable to sit on and the only chair was the desk chair. The kitchen was the most minimal I have ever seen in a 1 bedroom suite & had no dining area. This was the only 1 bedroom available anywhere in the area but I would not book it again regardless.

2

Danny

22 Sept 2025

·

Stayed 1 night

The televisions didn’t work. They tried giving me another room and they didn’t work in there either.

8

Marcus

14 Nov 2023

·

Stayed 5 nights

Pool was dirty and room door was damaged

10

Julie

18 Aug 2023

·

Stayed 1 night

It had a kitchenette with a full refrigerator instead of a mini one

10

Michelle

3 Jan 2024

·

Stayed 1 night

Stopped for the night while traveling. Late check in was quick and easy, friendly staff. The room was a king suite with small kitchen. Bed/pillow comfy, room clean. The breakfast was typical with pastries and bread, nothing special. Hotel was very clean. Would def stay again.

6

Lynn

16 Jan 2023

·

Stayed 19,372 nights

Noisy. I would recommend the top floor if you're going to stay here. If looking to utilize pull out couch, linens are limited, blankets are very worn and in need of replacing. No extra pillows were available.

4

Phill

6 Mar 2023

·

Stayed 8 nights

Pool was out of order and unusable our entire stay (8 nights). Management has refused to give us a discount on our rate, which we believe is warranted as the pool is a feature of their property that they promote, yet was unusable. Access to a pool is one of the reasons we chose the property. The initial room we were given reeked of cigarette smoke. While we were given another room, the electrical outlets in that room were spotty in terms of being usable. One night we returned to the room and half the outlets weren't working, including bedside lights and the TV. Twice we were told management would respond to our complaints and despite providing a cell number, we never heard back from the property manager. Would not recommend this hotel.

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Service

Service is widely praised as friendly, welcoming, and helpful, with efficient check-in and knowledgeable front-desk staff. A few guests reported poor follow-up or management response to issues.

Related guest reviews

10

James

30 Aug 2025

·

Stayed 1 night

Very clean, friendly staff, breakfast.

10

Robert

4 Jul 2025

·

Stayed 3 nights

Great staff they were very helpful and accomidating.

10

Martha Karina

13 Jul 2025

·

Stayed 1 night

The front desk were super nice, breakfast was delicious, bedroom was clean.

10

Catherine

9 Jun 2025

·

Stayed 2 nights

They were very accommodating for special circumstances.

10

Sandi

22 Apr 2025

·

Stayed 2 nights

I would highly recommend this hotel! I would give it a 6 if I could! They was very clean. The hotel property was exceptional and the food was most delicious! The staff at the desk was out of this world, helpful, and so polite! Sierra was so helpful and with her pleasant personality has made this such a great experience! This has been my best experience in hotel And have been traveling now for 30 years. Thank you.

10

Dennis

6 Sept 2025

·

Stayed 1 night

We were greeted by Shannon who checked us in and welcomed us by providing good information and advice on local businesses and services.

2

RANDY Conrad

21 Sept 2023

·

Stayed 3 nights

Mold Growing in the shower on the celing Stove looks like it has never been cleaned around the edges Same for the Fridge Carpet is all kind of stained at some point it looks like the ceiling fell in from the floor above and the folks that did the texture got it all over the sofa I had a package delivered for a project I was in town working on and asked the staff if they would call me when it arrived on my cell YES SIR NO PROBLEM !!! NO CALL !!!! trip was a complete waist as the staff lost my package until about 6:30 PM and my customer was closed when asked what time it arrived the response was i don't know

10

Francisco

21 May 2025

·

Stayed 1 night

All of the staff were very welcoming and professional. The room was very spacious and comfortable especially the bath. The breakfast, crustless spinach and cheeee quiche, was delicious! Everything was in close proximity to the hotel. I will be staying here again for sure.

10

tijuana

22 Jun 2025

·

Stayed 2 nights

Front desk group are really welcoming and do a very good job.

4

Phill

6 Mar 2023

·

Stayed 8 nights

Pool was out of order and unusable our entire stay (8 nights). Management has refused to give us a discount on our rate, which we believe is warranted as the pool is a feature of their property that they promote, yet was unusable. Access to a pool is one of the reasons we chose the property. The initial room we were given reeked of cigarette smoke. While we were given another room, the electrical outlets in that room were spotty in terms of being usable. One night we returned to the room and half the outlets weren't working, including bedside lights and the TV. Twice we were told management would respond to our complaints and despite providing a cell number, we never heard back from the property manager. Would not recommend this hotel.

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Location

Location is convenient to nearby restaurants, shops, and major roads, and some guests walked to dining next door. A few note limited walkability in certain directions.

Related guest reviews

6

Ronda

29 Sept 2025

·

Stayed 3 nights

No shops nearby. Longhorn and Hooters. The mall is fairly close, wouldn't recommend to walk there.

6

Susan

3 Dec 2023

·

Stayed 3 nights

The location was exactly what I was looking for, access to/from the freeway between Tampa & Orlando was great & the staff were friendly, courteous, & helpful. The public areas were pleasant but the rooms were due for an update 20 years ago & our room had a heavy musty odor. The couch was literally too uncomfortable to sit on and the only chair was the desk chair. The kitchen was the most minimal I have ever seen in a 1 bedroom suite & had no dining area. This was the only 1 bedroom available anywhere in the area but I would not book it again regardless.

8

Sherina

5 Jul 2025

·

Stayed 1 night

I went to Lakeland because I had to go to the courthouse near by to handle personal matters. so I booked something in a location where I could allow my family to meet up with family and friends in the area as well. I was able to walk to have a nice dinner in the same parking lot as the hotel as there was several restaurants next door. Also the hotel was pup friendly, I was able to have my pup in the room with us. The room had plenty of space to allow everyone to lay in their own space to rest and nap. We brought my pup his personal bed so he slept on his own bed.

10

Lindsey

2 Jan 2023

·

Stayed 19,358 nights

Very convenient for traveling. Plenty of food options around. Quiet, safe area.

10

Jerry

7 Aug 2025

·

Stayed 2 nights

Location

10

Troy

17 Oct 2025

·

Stayed 3 nights

Pleasant people and a great comfy place. Really enjoyed my stay. And it’s so close to everything.

10

Roy e bush

20 Jan 2025

·

Stayed 1 night

Our stay was great. The room was ready when we arrived. It was clean and large. Parking was good. There are many restaurants and shops around so if you need anything it is right there. We would stay here again

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Dining

Breakfast sentiment is inconsistent: several guests enjoyed it and noted good variety, while others found it basic or disappointing.

Related guest reviews

10

James

30 Aug 2025

·

Stayed 1 night

Very clean, friendly staff, breakfast.

10

Rossana

10 Feb 2025

·

Stayed 2 nights

Really enjoyed staying at this hotel, it was quiet, breakfast was great and had nice workouts at the gym facility. Highly recommend! Very friendly staff too!

4

Patricia

11 May 2023

·

Stayed 1 night

The room didn’t look fresh, the breakfasts buffet was a disaster, and the pool is filthy green and closed for a while. If you are booking this hotel because is Marriot, stop the cheapest one next to the roads are better options.

10

Martha Karina

13 Jul 2025

·

Stayed 1 night

The front desk were super nice, breakfast was delicious, bedroom was clean.

10

Marcela

3 Jun 2023

·

Stayed 1 night

Very nice hotel well maintained, and the staff super helpful and nice , nice breakfast also . Will stay here again for sure.

6

Greer

16 Dec 2024

·

Stayed 1 night

The room had an odor and very small. The breakfast was nasty.

8

Kendrick

30 Jun 2024

·

Stayed 1 night

Good breakfast selection.

8

Danny

15 Jun 2023

·

Stayed 1 night

Quick service, good breakfast.

8

Bostella

5 Nov 2023

·

Stayed 2 nights

The breakfast was a grab and go. No fruit etc.. But the check in staff was very nice!

10

Tyler

28 Mar 2024

·

Stayed 1 night

Friendly staff, very clean with a decent continental breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$165
February	US$221
March	US$230
April	US$208
May	US$142
June	US$149
July	US$155
August	US$123
September	US$125
October	US$139
November	US$147
December	US$128

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $123	16 $122	17 $123	18 $134	19 $147
20 $103	21 $118	22 $118	23 $122	24 $123	25 $139	26 $138
27 $107	28 $123	29 $122	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $180	3 $128
4 $122	5 $133	6 $165	7 $165	8 $161	9 $160	10 $142
11 $130	12 $126	13 $164	14 $145	15 $130	16 $133	17 $137
18 $127	19 $126	20 $169	21 $145	22 $149	23 $242	24 $181
25 $138	26 $124	27 $156	28 $148	29 $132	30 $188	31 $191

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Suite, 1 Bedroom

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 2 Queen Beds

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Lakeland

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Prices for upcoming dates