Name: Park Inn By Radisson Brussels Airport
Address: Grensstraat 3, Diegem, Belgium, Diegem, Flemish Brabant Province, BE
Price range: US$94–US$353 per night
Rating: 8.25

What guests think

At Park Inn By Radisson Brussels Airport, travelers praise clean, comfortable rooms and friendly staff, plus convenient airport access, but recurring complaints cite dim lighting, limited and inconsistently advertised shuttle hours, and occasional maintenance or cleanliness lapses.

Rooms are often spacious and modern, and the near-airport convenience is a strong draw, though some missed fridges or disliked glass-bathroom layouts. On-site dining and breakfast receive mixed feedback on taste, pricing, and variety. Check-in can be slow or understaffed at times, and parking is convenient but usually paid. Expect a practical, airport-focused stay with good comfort but uneven logistics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle operates with limited hours and can be unreliable or confusing; several guests ended up using taxis. Garage parking is available but typically paid; on-site bar/restaurant have restricted hours, the sauna is appreciated, and EV charging can be confusing.

Related guest reviews

10

Helene

6 Oct 2024

·

Stayed 1 night

good value. but limited shuttle schedule. The bus ran frequently, but there was no departure curb service. It was quite a long walk to departure. Airport elevators were erratic. The breakfast was great. I would stay there again. The airport bus (number 272 and 188) ran frequently and you can pay easily by tapping a credit card. Only 12 minute ride including 11 stops. The bus stops right in front of the hotel. Hang on if you are dealing with luggage, because the drivers are always in a hurry and drive and stop fast on numerous curves and turns.

6

Charmain

5 Nov 2025

·

Stayed 2 nights

VIP member at hotels.com, but reception staff refused room opgrade since only for Radisson members. Hotels.com called hotel and they now claimed hotel fully booked, interesting since rooms still available at their own official webpage. Finally they accepted to offer upgrade. Breakfast area not really clear and chef at the buffet lacking knowledge on Food hygiejne when using gloves- just touches everything with the gloves. Airport shuttle running morning and evening only.

8

Mieko

16 Aug 2024

·

Stayed 1 night

Overall, a very nice, modern hotel. The only thing I found inconvenient was they do not have a refrigerator in guest rooms and they had only a shower. Instead, though, I enjoyed their nice and clean sauna. It is located near the airport, so I took the shuttle bus to the airport in the morning, but going to the hotel, there were not very many busses on the schedule so I ended up taking Uber from the airport, costing approximately 20 Euros. The staff were nice and helpful. I wish they had a fridge in the guest rooms so we don’t have to ask them for keeping our stuff in their refrigerator.

6

Derek

30 Mar 2025

·

Stayed 1 night

Nice hotel, pleasant staff - but I had two issues. WiFi was not working early on Sunday morning and the airport shuttle is no reliable. I was at the stop at 6:30am for the 6:35am shuttle. There was no sign of it at 6:45am so I ordered a taxi instead. There was no bus at the airport at arrival either.

8

Justin

3 Feb 2024

·

Stayed 1 night

Clean hotel. Room and facilities were excellent. Food and bar was good. €15 additional charge for parking fee for one night on top of a hefty nightly rate is a rip off.

6

Teresa

27 Aug 2025

·

Stayed 1 night

Very misleading about the shuttle. There is a shuttle but it doesn't run all day, times are very limited. We had to take a taxi which was 34euro.

10

Renee

13 Jan 2026

·

Stayed 1 night

My room was spotless and very comfortable. Check in was fast and friendly. I had dinner at the restaurant where service was excellent and food delicious. The shuttle service was great but the large break in the middle of the afternoon was not convient at all. I had to wait quite a long time at the airport until the bus resumed. Would be great if the website posted the shuttle schedule.

10

Manon

12 Jul 2024

·

Stayed 1 night

Great place to stay near the airport with a paid 5Euro shuttle. Shuttles runs only in the morning and evening. Spacious comfortable room. There’s nothing walkable around the hotel. So had dinner at the hotel, sadly it was very blend!

2

Robert

14 Oct 2025

·

Stayed 1 night

I was not impressed by the staff. I booked this trip because Expedia said they had a 24 shuttle to the airport. The hotel said they didn’t and that was Expedia’s fault. They blamed it on you. Regardless of whose fault it was, they should have made amends.

8

Paulo de tarso

13 Jan 2024

·

Stayed 1 night

Hotel muito bom no geral. Bem confortável e perto do aeroporto. Mas na propaganda fala sobre suthle para o aeroporto. Mas só funciona na parte da manhã. Cheguei a noite e tive que pagar 25 euros de táxi até o Hotel. Pela manhã useino Shuttle para o aeroporto, mas também é pago. 5 euros por pessoa.

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Cleanliness

Many guests reported very clean or spotless rooms. Others noted inconsistencies such as dust, drainage odors, dirty items, or insects.

Related guest reviews

6

Ryan

17 Apr 2024

·

Stayed 1 night

Customer service was poor. Three people on the reception desk and I stood waiting to check in and had to ask to be served. Receptionist then took the phone mid check in and told another customer he can take a taxi as the shuttle does not work sunday nights. Poor customer left at the airport due to poor shuttle service. Rooms were nice but need cleaning properly, dust and cobwebs in the ceiling.

2

Teresa De Jesus

31 Jul 2025

·

Stayed 3 nights

I have insects in my room

10

David J

30 Sept 2025

·

Stayed 1 night

Nice, clean and quiet

2

Leila

27 Dec 2023

·

Stayed 1 night

La chambre était très froide le chauffage n était pas allumer pourtant nous somme en plein mois de décembre pas fermer l œil de la nuit tellement que nous avions froid dès toile d’ araignée partout au plafond franchement pour un hôtel comme Radison très décevant

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4

Xavier

21 Apr 2025

·

Stayed 1 night

Les verres dans la chambre étaient sales à l’arrivée. Le personnel du restaurant était brusque.

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10

Renee

13 Jan 2026

·

Stayed 1 night

My room was spotless and very comfortable. Check in was fast and friendly. I had dinner at the restaurant where service was excellent and food delicious. The shuttle service was great but the large break in the middle of the afternoon was not convient at all. I had to wait quite a long time at the airport until the bus resumed. Would be great if the website posted the shuttle schedule.

10

Kareen

27 Aug 2025

·

Stayed 1 night

This hotel is lovely. The room was large and clean and decorated so well we took photos. The staff was welcoming and friendly. Although it is at the airport, it is incredibly quiet. It was easy to find and convenient to park.

2

Fabrizio

13 Aug 2024

·

Stayed 1 night

Siamo arrivati in questo hotel moderno ma molto sporco. Abbiamo cambiato quattro camere ma tutte le stanze erano ugualmente sporche. Alla fine ci hanno fato delle lenzuola pulite, un detersivo per il bagno e abbiamo dovuto fare i letti e pulire noi. Dormivamo che erano le una di notte.

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8

Bahadir Mekin

12 May 2025

·

Stayed 1 night

The hotel is ok. Confusingly you have to pay additionally for parking, this should be made more transparent. The check in process is very inefficient, two people working but it took too long to get checked. The room itself was clean but smelling from the drainage. The door was closed but not well made, it sounded like it would open every time someone got into the hall.

6

thierry

1 Feb 2024

·

Stayed 1 night

Chambre très som re et éclairage insuffisant et pas agréable. Beaucoup de poussière dans chambre notamment sur le rail de la porte de la SdB. Nettoyage de la SdB insuffisant. Cheveux parterre, éclaboussures de dentifrice sur les murs, qui son peint en noir. Lit mou. Petit déjeuner OK. Café de bonne qualité. Manque des petites cuillères. Parking large et accessible. Cependant le prix n’est pas indiqué dans Hotel.com.

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Rooms

Rooms are often spacious and modern, with comfortable beds and good soundproofing. Some found lighting too dark, disliked glass-bathroom layouts, and reported heating/AC control issues or missing fridges.

Related guest reviews

8

Mieko

16 Aug 2024

·

Stayed 1 night

Overall, a very nice, modern hotel. The only thing I found inconvenient was they do not have a refrigerator in guest rooms and they had only a shower. Instead, though, I enjoyed their nice and clean sauna. It is located near the airport, so I took the shuttle bus to the airport in the morning, but going to the hotel, there were not very many busses on the schedule so I ended up taking Uber from the airport, costing approximately 20 Euros. The staff were nice and helpful. I wish they had a fridge in the guest rooms so we don’t have to ask them for keeping our stuff in their refrigerator.

10

christophe

3 Jan 2026

·

Stayed 2 nights

Grande chambre avec une tres bonne literie et bien insonorise

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8

Mieko

16 Aug 2024

·

Stayed 1 night

Very nice except there is no fridge in the guest rooms. Only shower was not my favorite part, either. However, there is sauna which is very clean and comfy and the staff were nice and helpful!

10

Eleisha

3 Feb 2026

·

Stayed 1 night

Rooms are beautiful and comfortable, easy transport to airport. Nice staff, convenient covered parking if needed

10

Kareen

27 Aug 2025

·

Stayed 1 night

This hotel is lovely. The room was large and clean and decorated so well we took photos. The staff was welcoming and friendly. Although it is at the airport, it is incredibly quiet. It was easy to find and convenient to park.

8

Marie Emmanuel Serge

9 Nov 2025

·

Stayed 2 nights

Les chambres sont trop sombres

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6

Peter

24 Nov 2025

·

Stayed 2 nights

Staff very nice till checking out. Needed shuttle info and receptionist busy on phone wouldn’t let me ask. Room a bit like a hospital room.

8

Marygold

28 Oct 2025

·

Stayed 2 nights

Close to Airport, room is spacious hallways too dark. Staff are very accommodating. Nothing else to say but Perfect stay.

2

Jessica

1 Mar 2025

·

Stayed 1 night

We stayed at several hotels in the same price range during our two-week Benelux trip, and this was by far the worst. Despite being close to the airport, it’s surprisingly inconvenient to reach. The nearest train station, Diegem, has no elevator, so you must carry luggage down stairs before pushing it uphill for the long walk to the hotel on uneven, muddy surfaces. Diegem also has no direct morning trains to the airport, so you’re stuck using the €5-per-person, 35-minute hotel shuttle, which is slower than the train from central Brussels. The hotel is in a desolate office park with no nearby cafes or shops. The rooms were worn-out and poorly designed—stained chair, scratched walls, dirty ceiling, rattling air vent, and harsh floodlight-style lighting. For couples, the bathroom setup is a disaster. Instead of a real wall, the bathroom has a glass enclosure right next to the bed, offering zero privacy. The barn-style glass door shakes loudly whenever you open/close it, the shower has no door so the floor by sink gets wet, and the toilet is uncomfortably close to the bed. Even navigating the hotel is strange—the elevator drops you into a dark concrete room, where you must find the right hallway door. This hotel feels like a poorly converted office building, and the experience was unpleasant and impractical.

6

Jed

25 Sept 2025

·

Stayed 1 night

The room was clean and the location was good for a flight the next morning, but all was not great. The air conditioning in my room did not work. I called the front desk and they sent someone to adjust the thermostat, which did not do anything to cool the room. The worker said that was all he could do. The room was warm, and I was not able to get much sleep the night before an Atlantic flight. I was deeply disappointed due to the level of hotel and how much it cost. I will take my business elsewhere in the future.

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Service

Staff are frequently described as friendly and helpful. Recurring issues include long or understaffed check-in, poor shuttle communication, and occasional unhelpful responses.

Related guest reviews

10

Chantalle

5 Oct 2024

·

Stayed 1 night

The wait at 9:00 PM for check-in was 45 minutes, due to only staff member working the check-in counter. Staff were friendly and professional. The room was very nice, bottle of waters, coffee maker, hairdryer, magnifying makeup mirror; all needs were met. Breakfast choices were amazing.

6

Paul

14 Nov 2024

·

Stayed 1 night

Dreadful check in experience waiting over 30 minutes to check in with not enough staff. A perennial issue at this hotel. Otherwise an ok stay.

6

Charmain

5 Nov 2025

·

Stayed 2 nights

VIP member at hotels.com, but reception staff refused room opgrade since only for Radisson members. Hotels.com called hotel and they now claimed hotel fully booked, interesting since rooms still available at their own official webpage. Finally they accepted to offer upgrade. Breakfast area not really clear and chef at the buffet lacking knowledge on Food hygiejne when using gloves- just touches everything with the gloves. Airport shuttle running morning and evening only.

10

Idris

3 Nov 2024

·

Stayed 1 night

Brilliant customer Service from the Ana-Maria the receptionist!

8

Jennifer

27 Feb 2026

·

Stayed 1 night

All of them, staff was very helpful.

6

Trond

20 Feb 2026

·

Stayed 2 nights

Innskjekk tok veldig lang tid.

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10

Renee

13 Jan 2026

·

Stayed 1 night

My room was spotless and very comfortable. Check in was fast and friendly. I had dinner at the restaurant where service was excellent and food delicious. The shuttle service was great but the large break in the middle of the afternoon was not convient at all. I had to wait quite a long time at the airport until the bus resumed. Would be great if the website posted the shuttle schedule.

10

ABRAHAM

10 Jan 2024

·

Stayed 1 night

Great service

10

ROBERT EL

14 Nov 2025

·

Stayed 1 night

The lady at the reception was very helpful and kind.

6

Peter

24 Nov 2025

·

Stayed 2 nights

Staff very nice till checking out. Needed shuttle info and receptionist busy on phone wouldn’t let me ask. Room a bit like a hospital room.

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Location

Very convenient for Brussels Airport with bus connections and a walkable Diegem station; many note quiet surroundings. However, the area lacks amenities and can be awkward to reach on foot with luggage.

Related guest reviews

8

Dung-Chi

13 Oct 2025

·

Stayed 1 night

Clean, safe hotel with easy access to the airport by free shuttle bus

10

Hiroshi

18 Jun 2025

·

Stayed 1 night

I stayed for one night to catch an early morning flight from Brussels International Airport. About a 15-minute walk from the nearest station, Diegem. The room was sufficiently clean and quiet. The next morning, I appreciated the complimentary shuttle service to the airport.

10

André

29 Dec 2024

·

Stayed 2 nights

Prima hotel voor een city trip Brussel. Op 10 min. lopen van treinstation Diegem, in 20 min. hart van Brussel. Prima moderne kamers en goed ontbijt buffet. Grote parkeergarage eronder.

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10

Ikram

16 Jul 2024

·

Stayed 1 night

Great location close to the airport which is convenient

8

Noel

25 Aug 2024

·

Stayed 1 night

Hôtel propre et disposant d'un parking intérieur Localisation dans une zone en plein travaux avec des déviations non reconnues par les GPS

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10

Linda

21 Jul 2024

·

Stayed 1 night

Great if needing to catch a flight, not much in the area, you would need transportation

10

jeniffer

26 Nov 2025

·

Stayed 1 night

Great and close to airport

8

JOAN GREGORIA

7 Apr 2024

·

Stayed 1 night

The property is near a bus stop and is 15 minutes walk to Diegem train station, 3 stops to the city center. I love that the neighborhood is quiet and there’s a convenience store nearby. The food at the restaurant is pricey. Breakfast is not worthy. The room is clean. Front desk is ok.

8

Nicole

5 Dec 2022

·

Stayed 19,330 nights

A long dark walk from the train. Bus was not available. Other than that great property.

2

Jessica

1 Mar 2025

·

Stayed 1 night

We stayed at several hotels in the same price range during our two-week Benelux trip, and this was by far the worst. Despite being close to the airport, it’s surprisingly inconvenient to reach. The nearest train station, Diegem, has no elevator, so you must carry luggage down stairs before pushing it uphill for the long walk to the hotel on uneven, muddy surfaces. Diegem also has no direct morning trains to the airport, so you’re stuck using the €5-per-person, 35-minute hotel shuttle, which is slower than the train from central Brussels. The hotel is in a desolate office park with no nearby cafes or shops. The rooms were worn-out and poorly designed—stained chair, scratched walls, dirty ceiling, rattling air vent, and harsh floodlight-style lighting. For couples, the bathroom setup is a disaster. Instead of a real wall, the bathroom has a glass enclosure right next to the bed, offering zero privacy. The barn-style glass door shakes loudly whenever you open/close it, the shower has no door so the floor by sink gets wet, and the toilet is uncomfortably close to the bed. Even navigating the hotel is strange—the elevator drops you into a dark concrete room, where you must find the right hallway door. This hotel feels like a poorly converted office building, and the experience was unpleasant and impractical.

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Dining

Breakfast and the on-site restaurant receive mixed reviews: many enjoyed tasty meals and good breakfast, while others found menus limited, pricey, or average; hours can be restricted.

Related guest reviews

6

Charmain

5 Nov 2025

·

Stayed 2 nights

VIP member at hotels.com, but reception staff refused room opgrade since only for Radisson members. Hotels.com called hotel and they now claimed hotel fully booked, interesting since rooms still available at their own official webpage. Finally they accepted to offer upgrade. Breakfast area not really clear and chef at the buffet lacking knowledge on Food hygiejne when using gloves- just touches everything with the gloves. Airport shuttle running morning and evening only.

4

Simon

23 Jan 2025

·

Stayed 1 night

This hotel is close to the airport. My room was very small. The TV in the room only stayed on for 5 minutes. The restaurant was terrible, very limited menu, inedible fries and overcooked burger. I was supposed to get 20% of food and beverages as part of my package but they only applied 10% to food.

10

Fumi

22 Apr 2025

·

Stayed 1 night

空港から近く便利朝食がメニューも豊富でとても美味しかった

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10

René van der

2 Jan 2025

·

Stayed 2 nights

Good breakfast, nice and clean room, good service

10

Scott

15 Jul 2025

·

Stayed 3 nights

Place was nice and clean. Spacious room. Nice little bar and restaurant has good food.Only caveats: bar not open all day. Restaurant only from 6:00pm - 10:00pm Breakfast early till 10am good buffet. Train accesible but almost a mile walk. No handicapped access to train station (Diegem) Bus was unreliable, no show at 10:12am on a Sunday., stop is out front of hotel. Recommend renting a car...

8

harish babu

10 Apr 2025

·

Stayed 1 night

Breakfast options are limited and also cleaning is not par with other places in restaurant.

10

Renee

13 Jan 2026

·

Stayed 1 night

My room was spotless and very comfortable. Check in was fast and friendly. I had dinner at the restaurant where service was excellent and food delicious. The shuttle service was great but the large break in the middle of the afternoon was not convient at all. I had to wait quite a long time at the airport until the bus resumed. Would be great if the website posted the shuttle schedule.

10

Paul Simon

14 Nov 2025

·

Stayed 3 nights

Clean room , early check inn and late out. Good breakfast. Good service. As expected. 👍👍

8

Mary

20 Oct 2025

·

Stayed 1 night

Had a wonderful stay. Only wished they supplied wash cloths and that it was not so dry in the room at night. Food was amazing. Bed and pillows so comfortable.

8

JOAN GREGORIA

7 Apr 2024

·

Stayed 1 night

The property is near a bus stop and is 15 minutes walk to Diegem train station, 3 stops to the city center. I love that the neighborhood is quiet and there’s a convenience store nearby. The food at the restaurant is pricey. Breakfast is not worthy. The room is clean. Front desk is ok.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$117
February	US$114
March	US$113
April	US$125
May	US$128
June	US$134
July	US$132
August	US$91
September	US$149
October	US$151
November	US$137
December	US$136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $118	3 $117
4 $101	5 $137	6 $212	7 $205	8 $142	9 $104	10 $110
11 $103	12 $144	13 $212	14 $242	15 $155	16 $106	17 $106
18 $102	19 $166	20 $179	21 $192	22 $142	23 $94	24 $94
25 $107	26 $137	27 $143	28 $162	29 $130	30 $95	31 $94

Park Inn By Radisson Brussels Airport

Prices for Park Inn By Radisson Brussels Airport

Monthly average prices

About this property

Location

Room options

Standard Room

Superior Room

Family Room

Guest reviews of Park Inn By Radisson Brussels Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Park Inn By Radisson Brussels Airport

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $353	23 $302	24 $156	25 $108	26 $187
27 $102	28 $175	29 $266	30 $206