Does the property allow pets?

Pets are allowed, but guests should contact the property directly to arrange for bringing pets. There may be additional fees, but specific details are not provided.

What are the check-in and check-out times?

Check-in is from 16:00 to 20:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, but guests must contact the property in advance for arrangements.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing, service hours, and arrangements are not detailed.

What is the location of the property in relation to key landmarks?

The property is located in Rome City Centre, within a 15-minute walk of Via Veneto and Via Nazionale. It is 1.3 miles from Spanish Steps and Piazza di Spagna. Nearby attractions include Via XX Settembre (0.2 km), Via Nomentana (0.5 km), and many others within 1.5 km.

What are the policies for guests staying with children?

Children are allowed at the property, but all guests, including children, must be present at check-in and show a government-issued photo ID.

Popolo Relax Guest House in Rome

Average nightly price at Popolo Relax by month, last 12 months (USD)
Month	Average price
January	$44
February	$45
March	$61
April	$88
May	$92
June	$75
July	$62
August	$46
September	$80
October	$117
November	$73
December	$55

What guests think

Across reviews of Popolo Relax, guests frequently praise the central, walkable location and budget-friendly rates, while reporting inconsistent service due to no on-site reception, code-based entry, and communication that can be slow or unresponsive at critical moments.

Rooms are basic and often small, with frequent maintenance problems, especially in bathrooms. Cleanliness feedback is mixed, with multiple reports of damp or mold odors and humidity, though some guests found their rooms tidy and serviced daily. Expect a simple, no-frills stay best suited to travelers prioritizing price and location over amenities and full-service support.

Facilities

Unknown

Cleanliness

Mixed

Rooms

Basic

Service

Inconsistent

Location

Central

Dining

Limited

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Facilities

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback varies: several reviews mention strong damp or mold odors, humidity, and bathroom grime or drainage issues; a few note daily tidying and generally clean rooms.

Related guest reviews

4

Mark

Sep 30, 2023

·

Stayed 2 nights

The shower had mold in it, the ceiling above bed had mold, the shower did not drain, at the end of a quick shower there was 2 inches of standing water in it. The TV had no stations. The walls were beat up, if there was something else available we would have left. The area is cute around it.

4

Jacinthe

May 10, 2024

·

Stayed 1 night

Il y avait une forte odeur d’humidité dans la chambre. La personne qui nous a donné les codes d’accès ne parlait pas anglais. Difficile d’avoir des informations. La douche n’était pas propre et elle avait un faible débit d’eau. Impossible de se laver les cheveux. Le siège de toilette était brisé. Peu d’insonorisation. Nous entendons le cadran de la chambre voisine.

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6

Laura

Sep 20, 2023

·

Stayed 3 nights

the bed is very dirty, old and torn. bed linen and towels were not washed properly, caused an allergy. the entire apartment is old and requires repair. the shower in the bathroom barely works and there is mold. At 6 in the morning, the workers are banging on the door as they vacuum the premises. every day someone comes in and cleans the room without asking. we were not happy.

2

Charley

May 29, 2024

·

Stayed 3 nights

Honestly, if you’re thinking about booking, think again… we were in room 1. As soon as we walked in the room, the smell of mould hit you worse than stepping off a plane and the heat slapping you in the face. The smell was so over whelming! At first I couldn’t see any, and I looked everywhere! I opened the windows and went out for a few hours hoping the smell would go. When I came back the mould was starting to become visible, it must have been wiped down before we got there. I could barely sleep the smell was so over powering. Day 2 I cried and really didn’t want to go back.. the mould was starting to show and it was everywhere! I tried reaching out to the property for a refund so we could afford to book another hotel, but they ignored my messages and we had no choice but to stay. I bought our own cleaning products, LOTS of air freshener and kept the windows open and all times with the bathroom door shut. This slightly helped but honestly was the worse hotel I’ve ever stayed in! We spend as little time as possible in the room. The only good thing was location wise - around 20 minute walk to most things. If you’re reading this Popolo - I want a refund!!!

6

Thu

Sep 20, 2025

·

Stayed 4 nights

The location was good and quiet, but the facility was not. We arrived in our room to find a broken toilet seat, a ceiling pendant light hanging only by a screw, and a shower panel in poor condition. Hope they fix before someone else use it.

4

Sébastien

Apr 17, 2024

·

Stayed 3 nights

La chambre était normale de premier abord. Cependant beaucoup de problèmes. - Poubelle pas vidée - Serviettes qui sentent le vinaigre - La douche qui fuit - La cuvette qui se détache des toilettes - Le cuir du lit qui s’effrite -Le matelas beaucoup trop mou -Absence de rideaux occultants - Gérant pas disponible au téléphone le soir -Les lumières qui ne fonctionnent pas toutes - Un seul oreiller est confortable sur les 3 dispos - Égouts bouchés, on patauge quand on se douche

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2

Doygu

Sep 11, 2023

·

Stayed 3 nights

Unsauber, heruntergekommen, verschimmelt, keine Antwort von der „digitalen Rezeption“

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4

Alfio

Jan 22, 2024

·

Stayed 1 night

Non volevo lasciare alcuna recensione ma siccome insistono con le email, mi hanno costretto. Tutto bellissimo codici sottocodici per entrare ma arrivi all'interno e il castello casca in un istante (almeno per quanto riguarda la stanza 4). Umidità a grappolo e cattivo odore, prese sflilate, buste anti umiditò nell'armadio pronte a bagnare tutto, coperte macchiate. Per una notte (10 ore) si può soprassedere visto il prezzo.

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2

Nicoletta

Dec 10, 2023

·

Stayed 1 night

NON PRENOTATE nemmeno se avete URGENZA! Disperati abbiamo prenotato, non si può respirare dentro. Umidità a non finire e utilizzano sostante per deumidificare che rendono l’aria irrespirabile. Lenzuola e coperte piene di macchie gialle, doccia con muffa.

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4

Francesca

Jan 21, 2024

·

Stayed 3 nights

Purtroppo è una struttura con problemi di umidità e si sente il tanfo di muffa, la doccia a muro ha perso acqua, la porta di ingresso con codice è difettosa e non apre facilmente. Colazione non possibile in quanto manca proprio un locale.

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Rooms

Rooms are small and simple; many note worn fixtures and bathroom problems like broken or leaking showers, weak water flow, or flooding. Some rooms are quiet, but noise from doors or external units is mentioned.

Related guest reviews

6

Michael

Sep 15, 2023

·

Stayed 2 nights

Det har intet med et hotel at gøre, men nærmere privatudlejlning. Der var ikke så nemt at finde, og der var ingen reception. Værelset var meget slidt generelt, og fler ting i lejligheden var defekte. Det var dyrt i forhold til stand og beliggenhed.

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8

Sherry

Jun 8, 2024

·

Stayed 2 nights

The hotel was in the middle of town in a great area. The room itself was efficient, however, there were some problems with the electrical and with flooding from the wall in the bathroom when taking a shower. It is a good place to stay if you need an economical stay.

6

Sara

Sep 12, 2023

·

Stayed 1 night

È stata difficile da trovare ma grazie alla receptionist disponibilissima ce l’abbiamo fatta. Molto comodo il check in con i codici. Stanza non grandissima ma comunque carina. Durante la notte abbiamo sentito bambini piangere e la porta sbattere. A parte questo il letto era comodo e abbiamo dormito bene. La doccia però era rotta.

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10

Dave

Jun 26, 2025

·

Stayed 2 nights

Absolutely no regrets. I was a little worried about other’s reviews but having been to Italy a number of times this is a very normal accommodation. The neighbourhood is great and we walked to most everything except the vatican. The price was fantastic and the room was quiet. Thank you.

2

Farhad

Oct 14, 2025

·

Stayed 3 nights

There is no staff, no reception. You have to wait in the street by the door, and contact them by WhatsApp! Finally they give you code to get into the building. This is not a hotel, very unusual. I have never had a bad experience like this. We were assigned room #3, very very small, almost impossible to take a shower. The area for taking shower is very very small. It is around. 24 X 14 !?! They made the bed, and changed the towels daily however the container for soap was empty and never was filled!?!?! Overall very bad experience, 3 uncomfortable night. Very very uncomfortable shower.

6

Laetitia

Sep 30, 2023

·

Stayed 1 night

This is a good property if you are traveling on a budget. Convenient location and about 8min walk to Metro and 20min walk to Trevi Fountain. Faculties in room a bit run down and really just a place to sleep for the night. They were kind enough for me to leave my suitcase there after Check-out to explore the city, which was a great plus. You do not meet anybody, as not a normal hotel; they will send you codes of how to gain access to the rooms etc, so no room key. So need to have WhatsApp.

8

Diana

Aug 28, 2023

·

Stayed 2 nights

It was a nice hotel. The room was small but neat and had everything we needed. We got the code to enter the hotel by text message which worked really well. There is a bus stop around the corner which makes it really easy to get around. The area feels safe to walk around also late at night. I'll definitely come back next time I go to Rome.

6

Jan

Feb 16, 2024

·

Stayed 4 nights

No problems but not even close to hotel standard. More like a simple air bnb, Motel or hostel. Everything worked, but the standard was not an inch higher then minimum requirements.

4

Christine

Sep 21, 2023

·

Stayed 2 nights

First this is an apartment building with a section for rooms to rent. We arrived and there was no one to greet us. One of the residents had to contact the owner since they were not answering our calls. We finally get into our room, which was adequate. The next day we arrive back to our room and the code to get in was changed. Once again, the owner was not responding to anyone’s calls. The location isn’t ideal and the room was small but for the price that’s expected. The service however was inexcusable.

8

Alex

Sep 10, 2024

·

Stayed 1 night

We got lucky and another person staying there let us inside so we could call for a check-in. Without them, who knows how long we'd be stuck outside. The area around is sketchy AF but that's not their fault, just be aware. The room was fine, did the job and had met our needs. The room was in need of some basic repairs but nothjng major.

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Service

There is no on-site reception; access is by entry codes and WhatsApp. Communication and check-in support are inconsistent, with delayed responses or no help at times, though a few guests report quick replies.

Related guest reviews

2

Julius

Sep 12, 2023

·

Stayed 3 nights

the absolute worst "hotel" ever no-one to help check in or out no phone for emergencies no security; front door to outside does not lock

6

Kathleen

Jun 29, 2024

·

Stayed 2 nights

I can't believe Hotels.com actually lists this hotel. Take it off the website. Service is non-existent. Someone else stated that there is no reception. This is still true. There was a lady next door, spoke no English, that gave us the code to the "what" was the hotel. There are 5 rooms, no way to tell which is yours as there's no one to greet you. A cleaning lady came in a few hours later, again spoke no English. She contacted the owner and got us into the correct room. After we had the right room, the stay was pleasant.

6

Chun-Mei

Oct 7, 2023

·

Stayed 1 night

Good thing about this place is the quietness, you will have a good night sleep. Bad things: There is no Hotel sign at all, extremely hard to find it and there was not much help from staff.

2

Farhad

Oct 14, 2025

·

Stayed 3 nights

There is no staff, no reception. You have to wait in the street by the door, and contact them by WhatsApp! Finally they give you code to get into the building. This is not a hotel, very unusual. I have never had a bad experience like this. We were assigned room #3, very very small, almost impossible to take a shower. The area for taking shower is very very small. It is around. 24 X 14 !?! They made the bed, and changed the towels daily however the container for soap was empty and never was filled!?!?! Overall very bad experience, 3 uncomfortable night. Very very uncomfortable shower.

6

Laetitia

Sep 30, 2023

·

Stayed 1 night

This is a good property if you are traveling on a budget. Convenient location and about 8min walk to Metro and 20min walk to Trevi Fountain. Faculties in room a bit run down and really just a place to sleep for the night. They were kind enough for me to leave my suitcase there after Check-out to explore the city, which was a great plus. You do not meet anybody, as not a normal hotel; they will send you codes of how to gain access to the rooms etc, so no room key. So need to have WhatsApp.

10

Antonio

Jun 29, 2024

·

Stayed 1 night

Per me la sostenibilità è un must. Camera pulita, facile da raggiungere. Personale non presente h24 in loco ma con il loro recapito è davvero facile parlare (anche tramite whatsapp). Sicuramente consigliata!

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2

Abigael Adedayo

Oct 9, 2023

·

Stayed 3 nights

The staff were unprofessional. The codes to my room were shared with a taxi driver because it's free to send to the taxi driver's phone rather than sending the codes to my phone because they will be charged. Hence I could not stay in the hotel my first night.

8

Jane Elmer

Nov 4, 2023

·

Stayed 4 nights

This is a very small hotel so there are no staff of site which may be a draw back for some

2

ALANE

May 3, 2024

·

Stayed 1 night

There was a paper on door to the room with 2 phone numbers to call. No one answered. 3 of us tried several times. We had to quickly find another room for 1 night elsewhere and paid double. We could not get into room. Days later in e-mail I received info with code to get in. MAD!! They could have sent it days in advance. After my 16 day Italy trip aI will fight this charge. It was not even a hotel. It was someone renting out their room and they called it a hotel

10

Emma

Jun 18, 2024

·

Stayed 4 nights

Basic but perfect for what I wanted. Clean and simple while being comfortable. Just make sure you have the WhatsApp number before you go as if you arrive late it could be a little awkward to get in. Restaurant and gelato place nearby are excellent too.

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Location

Generally central and walkable with easy access to metro or buses, and several guests found the area quiet. A few perceived the immediate area as less appealing.

Related guest reviews

6

stephanie

Jan 31, 2024

·

Stayed 4 nights

Perfect location, close to grocery store and sites.

8

Sherry

Jun 8, 2024

·

Stayed 2 nights

The hotel was in the middle of town in a great area. The room itself was efficient, however, there were some problems with the electrical and with flooding from the wall in the bathroom when taking a shower. It is a good place to stay if you need an economical stay.

6

Thu

Sep 20, 2025

·

Stayed 4 nights

The location was good and quiet, but the facility was not. We arrived in our room to find a broken toilet seat, a ceiling pendant light hanging only by a screw, and a shower panel in poor condition. Hope they fix before someone else use it.

10

Dave

Jun 26, 2025

·

Stayed 2 nights

Absolutely no regrets. I was a little worried about other’s reviews but having been to Italy a number of times this is a very normal accommodation. The neighbourhood is great and we walked to most everything except the vatican. The price was fantastic and the room was quiet. Thank you.

8

Emily

Aug 20, 2023

·

Stayed 1 night

Super location

6

Laetitia

Sep 30, 2023

·

Stayed 1 night

This is a good property if you are traveling on a budget. Convenient location and about 8min walk to Metro and 20min walk to Trevi Fountain. Faculties in room a bit run down and really just a place to sleep for the night. They were kind enough for me to leave my suitcase there after Check-out to explore the city, which was a great plus. You do not meet anybody, as not a normal hotel; they will send you codes of how to gain access to the rooms etc, so no room key. So need to have WhatsApp.

8

Diana

Aug 28, 2023

·

Stayed 2 nights

It was a nice hotel. The room was small but neat and had everything we needed. We got the code to enter the hotel by text message which worked really well. There is a bus stop around the corner which makes it really easy to get around. The area feels safe to walk around also late at night. I'll definitely come back next time I go to Rome.

6

Fenny

Oct 19, 2025

·

Stayed 4 nights

Close to the city center, walking distance

10

Julia

Mar 23, 2024

·

Stayed 4 nights

Perfectly located

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Dining

No on-site breakfast is available, and guests rely on nearby cafes and restaurants. Several mention good options close by.

Related guest reviews

4

Francesca

Jan 21, 2024

·

Stayed 3 nights

Purtroppo è una struttura con problemi di umidità e si sente il tanfo di muffa, la doccia a muro ha perso acqua, la porta di ingresso con codice è difettosa e non apre facilmente. Colazione non possibile in quanto manca proprio un locale.

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10

Emma

Jun 18, 2024

·

Stayed 4 nights

Basic but perfect for what I wanted. Clean and simple while being comfortable. Just make sure you have the WhatsApp number before you go as if you arrive late it could be a little awkward to get in. Restaurant and gelato place nearby are excellent too.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $74	3 $69	4 $65	5 $61	6 $61	7 $59
8 $66	9 $67	10 $66	11 $75	12 $75	13 $78	14 $79
15 $72	16 $78	17 $61	18 $74	19 $74	20 $74	21 $72
22 $67	23 $64	24 $120	25 $120	26 $120	27 $124	28 $74
29 $124	30 $70

Popolo Relax

Prices for Popolo Relax

Monthly average prices

About this property

Location

Room options

Deluxe Room

Junior Suite

Guest reviews of Popolo Relax

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Popolo Relax

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $65	27 $86	28 $72	29 $98	30 $103	31 $109