Hotel Patio Pombo
From
$65
/ night
Select dates to see prices and availability
From
$65
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 8:30 AM to noon.
Rooms
Make yourself at home in one of the 7 individually decorated guestrooms. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
Location
With a stay at Hotel Patio Pombo in Oaxaca (Oaxaca Centro), you'll be a 3-minute walk from Zócalo and 13 minutes by foot from Church of Santo Domingo de Guzmán. This hotel is 0.1 mi (0.2 km) from Mercado 20 de Noviembre and 0.2 mi (0.4 km) from Oaxaca Craft Market.
What's nearby
Benito Juarez Market(0.1 miles)
Mercado 20 de Noviembre(0.1 miles)
Zócalo(0.2 miles)
Iglesia de La Compañía(0.2 miles)
Government Palace(0.2 miles)
Oaxaca Cathedral(0.3 miles)
Oaxaca Craft Market(0.3 miles)
Museum of Oaxacan Painters(0.3 miles)
Templo de San Agustín(0.3 miles)
Pochote Organic Market(0.3 miles)
Andador de Macedonia Alcala(0.3 miles)
Oaxaca Textile Museum(0.4 miles)
Macedonio Alcalá Theater(0.4 miles)
San Felipe Neri Temple(0.4 miles)
Museum of Contemporary Art of Oaxaca (MACO)(0.4 miles)
The nearest major airport is Oaxaca Intl. Airport(5 miles)
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Luggage Storage
Designated Smoking Area
Location
Miguel Cabrera 112 Colonia Centro, Oaxaca, Oaxaca, Mexico
Benito Juarez Market (0.1 miles)
Mercado 20 de Noviembre (0.1 miles)
Zócalo (0.2 miles)
Iglesia de La Compañía (0.2 miles)
Government Palace (0.2 miles)
Oaxaca Cathedral (0.3 miles)
Room options
5
Double Room
Room details
1 Queen Bed
Sleeps 2
Private BathroomTV
5
Superior Double Room
Room details
1 King Bed
Sleeps 2
Private BathroomTV
4
Budget Double Room
Room details
1 Full Bed
Sleeps 2
6
Twin Room
Room details
2 Full Beds
Sleeps 4
Private BathroomTV
10
Budget Twin Room
Room details
2 Twin Beds
Sleeps 2
Guest reviews of Hotel Patio Pombo
6.3
Pleasant
Based on 83 verified reviews
What guests think
AI-generated summary based on recent guest reviews
A cross-section of reviews for Capital O Hotel Patio Pombo praise its central, walkable location near Oaxaca’s markets and Zócalo, while describing widely varying experiences with rooms, cleanliness, and service that depend heavily on the specific room assigned.
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What guests think
A cross-section of reviews for Capital O Hotel Patio Pombo praise its central, walkable location near Oaxaca’s markets and Zócalo, while describing widely varying experiences with rooms, cleanliness, and service that depend heavily on the specific room assigned.
Common room drawbacks include windowless or poorly ventilated spaces, heat from limited or absent air conditioning, hard or sagging beds, intrusive light or noise, and inconsistent in-room Wi-Fi. Cleanliness and maintenance are uneven, with reports of bathroom mold, dust from construction, plumbing or water-pressure problems, and occasional pests, though some guests found their rooms acceptably clean. Service is mixed—some staff are friendly and helpful—while others encountered curt responses, check-in disputes, or limited staffing; breakfast is very basic (coffee and toast) and sometimes unavailable, and facilities feel limited (off-site parking and stair-only access to upper rooms). Overall, expect a budget-minded stay with notable trade-offs that hinge on which room you receive.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited: no on-site parking (some mention an off-site arrangement), and access to upper or rooftop rooms is via steep, narrow stairs. Guests also reported ongoing construction and no laundry service despite app listings.
Related guest reviews
6
Heinz-Joachim
Sep 1, 2025
·
Stayed 4 nights
Das gebuchte Standardzimmer (auf dem Foto links hinten) hatte kein Fenster. Es war klein, muffelte, das Bad fühlte sich feucht an. Die einzige Quelle natürlichen Lichts kam über den Innenhof bei geöffneter Tür. Wir lehnten den Bezug des Zimmers ab. Ein angebotenes, helles und zu belüftendes Zimmer im OG - auch mit Klimaanlage - nahmen wir zu einem Aufpreis an. Das Hotel ist in einem Gebäude aus den 1910er Jahren mit Jugenstildeko eingerichtet. Es fanden zum Zeitpunkt des Aufenthalts Bauarbeiten im Restaurant statt.
Das gebuchte Standardzimmer (auf dem Foto links hinten) hatte kein Fenster. Es war klein, muffelte, das Bad fühlte sich feucht an. Die einzige Quelle natürlichen Lichts kam über den Innenhof bei geöffneter Tür. Wir lehnten den Bezug des Zimmers ab. Ein angebotenes, helles und zu belüftendes Zimmer im OG - auch mit Klimaanlage - nahmen wir zu einem Aufpreis an. Das Hotel ist in einem Gebäude aus den 1910er Jahren mit Jugenstildeko eingerichtet. Es fanden zum Zeitpunkt des Aufenthalts Bauarbeiten im Restaurant statt.
4
Corinne
Jan 25, 2025
·
Stayed 2 nights
Le personnel est très peu accueillant et l'établissement vétuste. Lors de notre séjour la voirie était en travaux. L'hôtel était difficile d'accès.
Le personnel est très peu accueillant et l'établissement vétuste. Lors de notre séjour la voirie était en travaux. L'hôtel était difficile d'accès.
8
Otelina
Feb 7, 2025
·
Stayed 2 nights
A lot of dust and moisés due to construcción
A lot of dust and moisés due to construcción
6
Liliana
Jan 31, 2025
·
Stayed 1 night
El hotel es bonito pero me tocó una de las habitaciones que está al fondo de la propiedad y el acceso es difícil y feo.
El hotel es bonito pero me tocó una de las habitaciones que está al fondo de la propiedad y el acceso es difícil y feo.
2
Alberto
Jan 6, 2025
·
Stayed 4 nights
Un fiasco de hotel NO recomendable. Colchón, Toallas y almohadas pésimas en general los cuartos viejos y desatendidos. No tienen estacionamiento y pesar de que ofrecen “convenio”. Pague con desayuna incluido y es un engaño te ofrecen pan tostado y café. Aún así el servicio en el restaurante es pésimo no pude desayunar en toda mi estancia. Les falta personal solo una persona hacía de Bell Boy, recepcionista y mesero!
Un fiasco de hotel NO recomendable. Colchón, Toallas y almohadas pésimas en general los cuartos viejos y desatendidos. No tienen estacionamiento y pesar de que ofrecen “convenio”. Pague con desayuna incluido y es un engaño te ofrecen pan tostado y café. Aún así el servicio en el restaurante es pésimo no pude desayunar en toda mi estancia. Les falta personal solo una persona hacía de Bell Boy, recepcionista y mesero!
2
Victoria
Dec 29, 2024
·
Stayed 1 night
La habitación que nos asignaron estaba en la azotea, literalmente pusieron unas tablarocas y esa era la habitación el baño era un desastre, le jalabas al WC y hacía un ruido infernal, el acceso fue por un pasillo súper estrecho y las escaleras eran súper inclinadas, peligrosas, las camas rechinaban cada vez que te movías, el sillón lleno de migajas. Estoy muy molesta porque el precio no fue barato, pasamos una noche de tormento en este hotel, nada recomendable, ojalá Expedia los saque de su lista. Tengo videos para que vean todo lo que les he comentado
La habitación que nos asignaron estaba en la azotea, literalmente pusieron unas tablarocas y esa era la habitación el baño era un desastre, le jalabas al WC y hacía un ruido infernal, el acceso fue por un pasillo súper estrecho y las escaleras eran súper inclinadas, peligrosas, las camas rechinaban cada vez que te movías, el sillón lleno de migajas. Estoy muy molesta porque el precio no fue barato, pasamos una noche de tormento en este hotel, nada recomendable, ojalá Expedia los saque de su lista. Tengo videos para que vean todo lo que les he comentado
4
Monica
Jan 21, 2025
·
Stayed 3 nights
The web description doesn’t match the actual content of the place. The breakfast includes black coffee and toast and the place has no laundry on top of the fact that the street is under construction was not disclosed a total inconvenience
The web description doesn’t match the actual content of the place. The breakfast includes black coffee and toast and the place has no laundry on top of the fact that the street is under construction was not disclosed a total inconvenience
2
perla
Oct 26, 2025
·
Stayed 4 nights
I rented 2 rooms , my room was at the third floor , no elevator very tiny room the hallway to get to the room its so narrow you can only fit half of your body, they charge me extra for another person for the room that fit 2 person just because by mistake ,I put 1 person instead of 2 , the room at the first floor does not have AC only fans , no laundry service when in the app it said they do. we had no such a good experience with this hotel.
I rented 2 rooms , my room was at the third floor , no elevator very tiny room the hallway to get to the room its so narrow you can only fit half of your body, they charge me extra for another person for the room that fit 2 person just because by mistake ,I put 1 person instead of 2 , the room at the first floor does not have AC only fans , no laundry service when in the app it said they do. we had no such a good experience with this hotel.
8
Chyana Karla
Dec 30, 2022
·
Stayed 19,354 nights
Todo el personal del hotel siempre fue muy amables y acomedidos, las instalaciones agradables y limpias,. Sin embargo algunas (como el baño) de veían desgastadas y sin mantenimiento (la puerta del cancel del baño cuesta mucho para cerrarse y la taza del baño estaba muy desgastada) . Si buscas una ubicación céntrica a un buen costo está es una excelente opción. Ojo no cuenta con estacionamiento, pero el hotel tiene convenio, se puede pagar por noche.
Todo el personal del hotel siempre fue muy amables y acomedidos, las instalaciones agradables y limpias,. Sin embargo algunas (como el baño) de veían desgastadas y sin mantenimiento (la puerta del cancel del baño cuesta mucho para cerrarse y la taza del baño estaba muy desgastada) . Si buscas una ubicación céntrica a un buen costo está es una excelente opción. Ojo no cuenta con estacionamiento, pero el hotel tiene convenio, se puede pagar por noche.
8
Alfonso
Dec 23, 2024
·
Stayed 2 nights
No tiene estacionamiento propio
No tiene estacionamiento propio
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness and maintenance are inconsistent: multiple reviews cite bathroom mold, dust from construction, dirty rooms, pests, and plumbing or water-pressure problems. A few guests, however, noted adequately clean rooms or common areas.
Related guest reviews
4
Sergio
Oct 24, 2024
·
Stayed 2 nights
Cucarachas en mi cuarto
Cucarachas en mi cuarto
8
Otelina
Feb 7, 2025
·
Stayed 2 nights
A lot of dust and moisés due to construcción
A lot of dust and moisés due to construcción
4
Adrea
Apr 4, 2025
·
Stayed 16 nights
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
2
Víctor Hugo
Jan 4, 2023
·
Habitación en la azotea, baño inservible, agua o caliente o fría. Para acceder a la habitación se llega por escaleras de fierro. Se dice Hotel Boutique pero más bien es viejo y sucio.
Habitación en la azotea, baño inservible, agua o caliente o fría. Para acceder a la habitación se llega por escaleras de fierro. Se dice Hotel Boutique pero más bien es viejo y sucio.
2
Michelle
May 31, 2025
·
Stayed 2 nights
En la app decia check- in a la 13:00 horas en el hotel el check-in es a las 15:00 fue el primero incoveniente tuvimos se comento el horario que decía en la app refierieron groseramente que ese no era su problema que esperar para que nos dieran la habitación, mas tarde huvo problema con el agua de la cual no pude bañarme de igual forma se comento lo del agua refiriendo groseramente que ese no era su problema
En la app decia check- in a la 13:00 horas en el hotel el check-in es a las 15:00 fue el primero incoveniente tuvimos se comento el horario que decía en la app refierieron groseramente que ese no era su problema que esperar para que nos dieran la habitación, mas tarde huvo problema con el agua de la cual no pude bañarme de igual forma se comento lo del agua refiriendo groseramente que ese no era su problema
2
Valeria
Jul 22, 2025
·
Stayed 2 nights
La habitación era fatal, hasta arriba y sin agua
La habitación era fatal, hasta arriba y sin agua
6
Enrique
Feb 13, 2025
·
Stayed 4 nights
En general creo que fue solo para descansar, lo mas bizarro de este lugar es el baño, tenian cultivos de mohoo, de verdad nos daba asco bañarnos al menos en la habitacion Doña Alicia de verdad no volveriamos
En general creo que fue solo para descansar, lo mas bizarro de este lugar es el baño, tenian cultivos de mohoo, de verdad nos daba asco bañarnos al menos en la habitacion Doña Alicia de verdad no volveriamos
4
SERGIO
Jan 4, 2025
·
Stayed 1 night
Nos dieron una habitación sin ventanas, de azotea, se ve improvisada, incluso insegura ya que es tablaroca, debes caminar por un pasillo de 45cm de ancho improvisado también,. Los colchones muy feos, se hunden, las almohadas muy duras, lo único que lo salvó fue la limpieza.
Nos dieron una habitación sin ventanas, de azotea, se ve improvisada, incluso insegura ya que es tablaroca, debes caminar por un pasillo de 45cm de ancho improvisado también,. Los colchones muy feos, se hunden, las almohadas muy duras, lo único que lo salvó fue la limpieza.
4
Gabriel
Jan 8, 2025
·
Stayed 2 nights
Son habitaciones que construyeron en la azotea, están remodelando y está muy sucio, dice que incluye desayuno y es un café y un pan tostado, la regadera no servía, el baño es demasiado pequeño
Son habitaciones que construyeron en la azotea, están remodelando y está muy sucio, dice que incluye desayuno y es un café y un pan tostado, la regadera no servía, el baño es demasiado pequeño
6
norberto
Mar 13, 2023
·
Stayed 1 night
La taza del baño estaba sucia, se sentía mucho calor en la habitación, el colchón de la cama de hundía horrible de un lado.
La taza del baño estaba sucia, se sentía mucho calor en la habitación, el colchón de la cama de hundía horrible de un lado.
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies widely. Common issues include windowless or poorly ventilated spaces (often without AC), hard or sagging beds, intrusive light or noise, steep narrow access to rooftop rooms, and unreliable in-room Wi-Fi; some liked the historic decor.
Related guest reviews
6
Heinz-Joachim
Sep 1, 2025
·
Stayed 4 nights
Das gebuchte Standardzimmer (auf dem Foto links hinten) hatte kein Fenster. Es war klein, muffelte, das Bad fühlte sich feucht an. Die einzige Quelle natürlichen Lichts kam über den Innenhof bei geöffneter Tür. Wir lehnten den Bezug des Zimmers ab. Ein angebotenes, helles und zu belüftendes Zimmer im OG - auch mit Klimaanlage - nahmen wir zu einem Aufpreis an. Das Hotel ist in einem Gebäude aus den 1910er Jahren mit Jugenstildeko eingerichtet. Es fanden zum Zeitpunkt des Aufenthalts Bauarbeiten im Restaurant statt.
Das gebuchte Standardzimmer (auf dem Foto links hinten) hatte kein Fenster. Es war klein, muffelte, das Bad fühlte sich feucht an. Die einzige Quelle natürlichen Lichts kam über den Innenhof bei geöffneter Tür. Wir lehnten den Bezug des Zimmers ab. Ein angebotenes, helles und zu belüftendes Zimmer im OG - auch mit Klimaanlage - nahmen wir zu einem Aufpreis an. Das Hotel ist in einem Gebäude aus den 1910er Jahren mit Jugenstildeko eingerichtet. Es fanden zum Zeitpunkt des Aufenthalts Bauarbeiten im Restaurant statt.
10
Aaron
Dec 9, 2024
·
Stayed 5 nights
Would definitely stay again the only issue would be the beds were kinda hard
Would definitely stay again the only issue would be the beds were kinda hard
4
Adrea
Apr 4, 2025
·
Stayed 16 nights
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
4
Julio
Feb 27, 2023
·
Stayed 2 nights
doors have a a decoration above. lets the light in at night and noise.
doors have a a decoration above. lets the light in at night and noise.
8
Lupe
Jul 27, 2024
·
Stayed 4 nights
Great location, quiet and safe. Only downfall was that our room had no window=no ventilation therefore it was a bit warm at night for my liking.
Great location, quiet and safe. Only downfall was that our room had no window=no ventilation therefore it was a bit warm at night for my liking.
2
Jazmine
Jul 23, 2024
·
Stayed 2 nights
horrible water pressure, paper thin walls, mosquitoes, asked to fix water pressure & service man walked in abruptly without knocking invading privacy, door man was very rude in kicking out guests who were visiting us at the room- he stated that because the room was only for 2 people it could only host 2 people, rude a lot of noise from the restaurant
horrible water pressure, paper thin walls, mosquitoes, asked to fix water pressure & service man walked in abruptly without knocking invading privacy, door man was very rude in kicking out guests who were visiting us at the room- he stated that because the room was only for 2 people it could only host 2 people, rude a lot of noise from the restaurant
4
SERGIO
Jan 4, 2025
·
Stayed 1 night
Nos dieron una habitación sin ventanas, de azotea, se ve improvisada, incluso insegura ya que es tablaroca, debes caminar por un pasillo de 45cm de ancho improvisado también,. Los colchones muy feos, se hunden, las almohadas muy duras, lo único que lo salvó fue la limpieza.
Nos dieron una habitación sin ventanas, de azotea, se ve improvisada, incluso insegura ya que es tablaroca, debes caminar por un pasillo de 45cm de ancho improvisado también,. Los colchones muy feos, se hunden, las almohadas muy duras, lo único que lo salvó fue la limpieza.
2
Julian
Apr 24, 2023
·
Stayed 2 nights
It was impossible to sleep in this hotel. The room had a window without curtains that allowed the bright corridor lamp to flood the bed. I complained to reception the first morning, but nothing was done.
It was impossible to sleep in this hotel. The room had a window without curtains that allowed the bright corridor lamp to flood the bed. I complained to reception the first morning, but nothing was done.
10
Carlos
Aug 3, 2024
·
Stayed 3 nights
El hotel en varias condiciones es bueno parece un museo está a pasos del centro solo que el cuarto que me tocó no hay ventilación y hace mucho calor en la noche.
El hotel en varias condiciones es bueno parece un museo está a pasos del centro solo que el cuarto que me tocó no hay ventilación y hace mucho calor en la noche.
2
perla
Oct 26, 2025
·
Stayed 4 nights
I rented 2 rooms , my room was at the third floor , no elevator very tiny room the hallway to get to the room its so narrow you can only fit half of your body, they charge me extra for another person for the room that fit 2 person just because by mistake ,I put 1 person instead of 2 , the room at the first floor does not have AC only fans , no laundry service when in the app it said they do. we had no such a good experience with this hotel.
I rented 2 rooms , my room was at the third floor , no elevator very tiny room the hallway to get to the room its so narrow you can only fit half of your body, they charge me extra for another person for the room that fit 2 person just because by mistake ,I put 1 person instead of 2 , the room at the first floor does not have AC only fans , no laundry service when in the app it said they do. we had no such a good experience with this hotel.
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AI-generated summary based on recent guest reviews
Service
Service is mixed. Several guests praised friendly, helpful staff and accommodating touches like early check-in, while others reported curt or unresponsive attitudes, privacy lapses, disputed charges or policies, and limited staffing.
Related guest reviews
8
William
Nov 8, 2023
·
Stayed 3 nights
Patio Pombo is unique. I loved the art work around in the hotel and pieces that gave it character. The staff was friendly, offering tips for things to do and sites to visit and even offered to arrange transportation. We really enjoyed the location, right beside two great markets, many chocolate and mole factories and only a couple blocks to the Zocalo.
Patio Pombo is unique. I loved the art work around in the hotel and pieces that gave it character. The staff was friendly, offering tips for things to do and sites to visit and even offered to arrange transportation. We really enjoyed the location, right beside two great markets, many chocolate and mole factories and only a couple blocks to the Zocalo.
4
Corinne
Jan 25, 2025
·
Stayed 2 nights
Le personnel est très peu accueillant et l'établissement vétuste. Lors de notre séjour la voirie était en travaux. L'hôtel était difficile d'accès.
Le personnel est très peu accueillant et l'établissement vétuste. Lors de notre séjour la voirie était en travaux. L'hôtel était difficile d'accès.
2
sabino
Mar 24, 2025
·
Stayed 2 nights
Falta de informacion para llegar a la propiedad y mal cervicio al cliente
Falta de informacion para llegar a la propiedad y mal cervicio al cliente
4
Adrea
Apr 4, 2025
·
Stayed 16 nights
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
10
CARLO
Jan 9, 2024
·
Stayed 13 nights
Beautiful hotel, with all the original antiques of the buildings restored to cleaner and beautiful condition.Great Staff specially Gaby at Reception, but all of them were very helpf and attentive to my needs.Great location. Ihighlrecomend
Beautiful hotel, with all the original antiques of the buildings restored to cleaner and beautiful condition.Great Staff specially Gaby at Reception, but all of them were very helpf and attentive to my needs.Great location. Ihighlrecomend
10
alejandro
May 2, 2023
·
Stayed 3 nights
Por el valor de precio beneficio es una buena opción cerca del centro de Oaxaca, los empleados son súper atentos
Por el valor de precio beneficio es una buena opción cerca del centro de Oaxaca, los empleados son súper atentos
2
Michelle
May 31, 2025
·
Stayed 2 nights
En la app decia check- in a la 13:00 horas en el hotel el check-in es a las 15:00 fue el primero incoveniente tuvimos se comento el horario que decía en la app refierieron groseramente que ese no era su problema que esperar para que nos dieran la habitación, mas tarde huvo problema con el agua de la cual no pude bañarme de igual forma se comento lo del agua refiriendo groseramente que ese no era su problema
En la app decia check- in a la 13:00 horas en el hotel el check-in es a las 15:00 fue el primero incoveniente tuvimos se comento el horario que decía en la app refierieron groseramente que ese no era su problema que esperar para que nos dieran la habitación, mas tarde huvo problema con el agua de la cual no pude bañarme de igual forma se comento lo del agua refiriendo groseramente que ese no era su problema
2
Jazmine
Jul 23, 2024
·
Stayed 2 nights
horrible water pressure, paper thin walls, mosquitoes, asked to fix water pressure & service man walked in abruptly without knocking invading privacy, door man was very rude in kicking out guests who were visiting us at the room- he stated that because the room was only for 2 people it could only host 2 people, rude a lot of noise from the restaurant
horrible water pressure, paper thin walls, mosquitoes, asked to fix water pressure & service man walked in abruptly without knocking invading privacy, door man was very rude in kicking out guests who were visiting us at the room- he stated that because the room was only for 2 people it could only host 2 people, rude a lot of noise from the restaurant
10
Erika
Sep 25, 2024
·
Stayed 1 night
Staff very helpful brought up extra towels felt very welcome early check in and even left my luggage for a couple of hours
Staff very helpful brought up extra towels felt very welcome early check in and even left my luggage for a couple of hours
2
Julian
Apr 24, 2023
·
Stayed 2 nights
It was impossible to sleep in this hotel. The room had a window without curtains that allowed the bright corridor lamp to flood the bed. I complained to reception the first morning, but nothing was done.
It was impossible to sleep in this hotel. The room had a window without curtains that allowed the bright corridor lamp to flood the bed. I complained to reception the first morning, but nothing was done.
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AI-generated summary based on recent guest reviews
Location
Location is central and walkable, close to the Zócalo and markets; some guests found the area safe. Some stays coincided with nearby road or on-site construction, making access dusty or inconvenient.
Related guest reviews
8
William
Nov 8, 2023
·
Stayed 3 nights
Patio Pombo is unique. I loved the art work around in the hotel and pieces that gave it character. The staff was friendly, offering tips for things to do and sites to visit and even offered to arrange transportation. We really enjoyed the location, right beside two great markets, many chocolate and mole factories and only a couple blocks to the Zocalo.
Patio Pombo is unique. I loved the art work around in the hotel and pieces that gave it character. The staff was friendly, offering tips for things to do and sites to visit and even offered to arrange transportation. We really enjoyed the location, right beside two great markets, many chocolate and mole factories and only a couple blocks to the Zocalo.
4
Corinne
Jan 25, 2025
·
Stayed 2 nights
Le personnel est très peu accueillant et l'établissement vétuste. Lors de notre séjour la voirie était en travaux. L'hôtel était difficile d'accès.
Le personnel est très peu accueillant et l'établissement vétuste. Lors de notre séjour la voirie était en travaux. L'hôtel était difficile d'accès.
8
Otelina
Feb 7, 2025
·
Stayed 2 nights
A lot of dust and moisés due to construcción
A lot of dust and moisés due to construcción
10
Silvia maría
Aug 7, 2024
·
Stayed 2 nights
Excelente ubicación sercas del zócalo
Excelente ubicación sercas del zócalo
10
CARLO
Jan 9, 2024
·
Stayed 13 nights
Beautiful hotel, with all the original antiques of the buildings restored to cleaner and beautiful condition.Great Staff specially Gaby at Reception, but all of them were very helpf and attentive to my needs.Great location. Ihighlrecomend
Beautiful hotel, with all the original antiques of the buildings restored to cleaner and beautiful condition.Great Staff specially Gaby at Reception, but all of them were very helpf and attentive to my needs.Great location. Ihighlrecomend
8
Lupe
Jul 27, 2024
·
Stayed 4 nights
Great location, quiet and safe. Only downfall was that our room had no window=no ventilation therefore it was a bit warm at night for my liking.
Great location, quiet and safe. Only downfall was that our room had no window=no ventilation therefore it was a bit warm at night for my liking.
6
ELENA
Aug 11, 2023
·
Stayed 4 nights
Es una casona antigua, bien ubicada y cerca del centro histórico (zócalo) y de mercados. En general, la zona es segura. Sobre la habitación, tiene lo indispensable secadora de cabello, plancha y un pequeño refrigerador. Con servicio de Internet y TV. No hay aire acondicionado, algunos contactos de luz no sirven y el servicio de agua falla.
Es una casona antigua, bien ubicada y cerca del centro histórico (zócalo) y de mercados. En general, la zona es segura. Sobre la habitación, tiene lo indispensable secadora de cabello, plancha y un pequeño refrigerador. Con servicio de Internet y TV. No hay aire acondicionado, algunos contactos de luz no sirven y el servicio de agua falla.
6
Randy
Dec 3, 2024
·
Stayed 2 nights
Convenient central location is their calling card. Otherwise, pretty bare bones.
Convenient central location is their calling card. Otherwise, pretty bare bones.
10
diana
Aug 12, 2024
·
Stayed 3 nights
This was a solo trip. Found exactly what I was looking for. Clean, had a AC unit. Room service. Walkable to zocalo, mercado Benito Juarez and 20 de noviembre.
This was a solo trip. Found exactly what I was looking for. Clean, had a AC unit. Room service. Walkable to zocalo, mercado Benito Juarez and 20 de noviembre.
4
Monica
Jan 21, 2025
·
Stayed 3 nights
The web description doesn’t match the actual content of the place. The breakfast includes black coffee and toast and the place has no laundry on top of the fact that the street is under construction was not disclosed a total inconvenience
The web description doesn’t match the actual content of the place. The breakfast includes black coffee and toast and the place has no laundry on top of the fact that the street is under construction was not disclosed a total inconvenience
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AI-generated summary based on recent guest reviews
Dining
Breakfast is very basic—often just coffee and toast—and a few guests said it was not provided during their stay. Some also noted poor restaurant service or construction, and one report mentioned pests in the dining area.
Related guest reviews
6
Heinz-Joachim
Sep 1, 2025
·
Stayed 4 nights
Das gebuchte Standardzimmer (auf dem Foto links hinten) hatte kein Fenster. Es war klein, muffelte, das Bad fühlte sich feucht an. Die einzige Quelle natürlichen Lichts kam über den Innenhof bei geöffneter Tür. Wir lehnten den Bezug des Zimmers ab. Ein angebotenes, helles und zu belüftendes Zimmer im OG - auch mit Klimaanlage - nahmen wir zu einem Aufpreis an. Das Hotel ist in einem Gebäude aus den 1910er Jahren mit Jugenstildeko eingerichtet. Es fanden zum Zeitpunkt des Aufenthalts Bauarbeiten im Restaurant statt.
Das gebuchte Standardzimmer (auf dem Foto links hinten) hatte kein Fenster. Es war klein, muffelte, das Bad fühlte sich feucht an. Die einzige Quelle natürlichen Lichts kam über den Innenhof bei geöffneter Tür. Wir lehnten den Bezug des Zimmers ab. Ein angebotenes, helles und zu belüftendes Zimmer im OG - auch mit Klimaanlage - nahmen wir zu einem Aufpreis an. Das Hotel ist in einem Gebäude aus den 1910er Jahren mit Jugenstildeko eingerichtet. Es fanden zum Zeitpunkt des Aufenthalts Bauarbeiten im Restaurant statt.
8
Martha Patricia
Jan 20, 2025
·
Stayed 4 nights
TODO EN GENERAL FUE BUENO SOLO QUE EL DESYUNO INCLUIDO EN EL PRECIO NO SE HACE CORRECTO SOLO UN CAFE Y DOS REBANADAS DE PAN BLANCO, MEJOREN ESE SERVICIO Y TENDRIAN LAS 5 ESTRELLAS GRACIAS.
TODO EN GENERAL FUE BUENO SOLO QUE EL DESYUNO INCLUIDO EN EL PRECIO NO SE HACE CORRECTO SOLO UN CAFE Y DOS REBANADAS DE PAN BLANCO, MEJOREN ESE SERVICIO Y TENDRIAN LAS 5 ESTRELLAS GRACIAS.
4
Adrea
Apr 4, 2025
·
Stayed 16 nights
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
This was probably the worst hotel experience my husband and I have ever had. You are cat-fished with the pics and told you will receive things that you actually will not get if you book here. Breakfast was 1 coffee and 2 pieces of toast! My husband killed 2 cockroches in the dining area in front of the staff and they were not concerned at all; There was NO WIFI in our room. Our DIRTY room was actually in a very strange location of the hotel (a weird room on the roof of the building that could only be accessed by three flights of stairs and a very narrow hallway. The bed was truly the most uncomfortable bed I have ever slept on. The calcium buildup on the shower head didn't allow for an actual shower and the toilet didn't flush! Even still, when we demanded a different room for all these reasons, they only provided us one AFTER we paid more money! The second room wasn't much better. It was on the first floor but only the toilet worked. still no WIFI; still the most uncomfortable bed ever; still no regular breakfast. They refused to refund us, so we ended up having to leave for a week and go somewhere else. BEWARE!!
8
Elba
Dec 26, 2024
·
Stayed 1 night
Ofrece desayuno y no lo dan
Ofrece desayuno y no lo dan
2
Alberto
Jan 6, 2025
·
Stayed 4 nights
Un fiasco de hotel NO recomendable. Colchón, Toallas y almohadas pésimas en general los cuartos viejos y desatendidos. No tienen estacionamiento y pesar de que ofrecen “convenio”. Pague con desayuna incluido y es un engaño te ofrecen pan tostado y café. Aún así el servicio en el restaurante es pésimo no pude desayunar en toda mi estancia. Les falta personal solo una persona hacía de Bell Boy, recepcionista y mesero!
Un fiasco de hotel NO recomendable. Colchón, Toallas y almohadas pésimas en general los cuartos viejos y desatendidos. No tienen estacionamiento y pesar de que ofrecen “convenio”. Pague con desayuna incluido y es un engaño te ofrecen pan tostado y café. Aún así el servicio en el restaurante es pésimo no pude desayunar en toda mi estancia. Les falta personal solo una persona hacía de Bell Boy, recepcionista y mesero!
4
Gabriel
Jan 8, 2025
·
Stayed 2 nights
Son habitaciones que construyeron en la azotea, están remodelando y está muy sucio, dice que incluye desayuno y es un café y un pan tostado, la regadera no servía, el baño es demasiado pequeño
Son habitaciones que construyeron en la azotea, están remodelando y está muy sucio, dice que incluye desayuno y es un café y un pan tostado, la regadera no servía, el baño es demasiado pequeño
4
Monica
Jan 21, 2025
·
Stayed 3 nights
The web description doesn’t match the actual content of the place. The breakfast includes black coffee and toast and the place has no laundry on top of the fact that the street is under construction was not disclosed a total inconvenience
The web description doesn’t match the actual content of the place. The breakfast includes black coffee and toast and the place has no laundry on top of the fact that the street is under construction was not disclosed a total inconvenience
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AI-generated summary based on recent guest reviews
4
Merrill
Jan 7, 2023
·
Stayed 19,360 nights
Location and reception staff
Location and reception staff
6
norberto
Mar 13, 2023
·
Stayed 1 night
La taza del baño estaba sucia, se sentía mucho calor en la habitación, el colchón de la cama de hundía horrible de un lado.
La taza del baño estaba sucia, se sentía mucho calor en la habitación, el colchón de la cama de hundía horrible de un lado.
FAQs about Hotel Patio Pombo
Is parking available at the property?
Nearby parking is available for a fee of MXN 300 per night, located approximately 1640 ft away from the hotel. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary English breakfast is served daily from 8:30 AM to noon.
Does the property allow pets?
Pets are allowed at the property, with a maximum fee of MXN 500 per pet, per day. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the hotel's location in relation to key landmarks?
The hotel is located in Oaxaca Centro, just a 3-minute walk from Zócalo and 14 minutes by foot from Church of Santo Domingo de Guzmán. Other nearby attractions include Mercado 20 de Noviembre (0.1 mi) and Oaxaca Craft Market (0.2 mi).
What are the hotel's policies for guests staying with children?
One child aged 6 years or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of MXN 300 per stay. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 53.02352533073425USD
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Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
- Nearby parking fee: MXN 300 per night (1640 ft away)
- Pet fee: MXN 500 per pet, per day
- Rollaway bed fee: MXN 300.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Luggage Storage
Designated Smoking Area
Services
Tour Desk
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Lockers Available
General
Room Service
Restaurant
Non-Smoking Rooms
Family Room
Activities
Outdoor Furniture
Internet
Free Wi-Fi