Is parking available at the hotel?

Parking is available at the property. Specific details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and costs are not provided.

Is breakfast offered at the hotel?

Breakfast is not offered at the hotel, but there are numerous dining establishments nearby where guests can enjoy a variety of cuisines.

Are pets allowed at the hotel?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

The standard check-in time is 15:00, and check-out time is 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel provides accessible features such as step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not mentioned.

Where is the hotel located in relation to key attractions?

The hotel is located in the Ginza district, within walking distance to Tsukiji Market (0.3 miles) and the Ginza Shopping District (0.6 miles). It is also conveniently close to public transport options, including Tsukiji Station.

Does the hotel have a swimming pool?

The property does not have a swimming pool available for guests.

Henn na Hotel Tokyo Ginza

Average nightly price at Henn na Hotel Tokyo Ginza by month, last 12 months (USD)
Month	Average price
January	$103
February	$109
March	$131
April	$154
May	$120
June	$91
July	$92
August	$83
September	$107
October	$156
November	$162
December	$135

What guests think

At Henn na Hotel Tokyo Ginza, travellers highlight a convenient, quiet location near multiple metro lines, generally clean, compact rooms, easy self check-in with novelty robots, and surprising extras like a simple free breakfast with snacks and evening drinks.

Guests often praise the friendly staff and practical touches like luggage lockers and coin laundry. Rooms are typically small and functional, with several comments about very firm mattresses and sofa beds being uncomfortable for a third person. While overall tidy, occasional issues include lingering odors, minor bathroom mold or dust, and a basic breakfast area that can feel limited. Overall, expect a clean, good-value base in a well-connected, quieter part of Ginza.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lounge offers free snacks by day and alcoholic drinks in the evening; coin laundry and coded luggage lockers add convenience. Parking options nearby are limited or costly.

Related guest reviews

10

Amanda

Jun 9, 2024

·

Stayed 7 nights

We loved it. The robots were sweet, they don't do much but i miss them now i have checked out. The hotel is located next to Shintomicho station and just a few minutes walk to Tsukiji station, giving access to most of Tokyo including Disneyland in around 30 minutes. It's a quiet neighbourhood. They have coin laundry facilities. Think it was ¥500 to wash and drying ¥200 per 20 mins.

8

Alice

Sep 7, 2023

·

Stayed 3 nights

The robot concept is limited to the two affixed models at the check in. There is nothing else different from the hotel. We were pleasantly surprised with the included breakfast and food available all day. I appreciated the laundry facilities. The room was clean and maintained We loved pizza Salvatore around the corner.

8

??

Dec 3, 2024

·

Stayed 1 night

全体的に良かったです。近隣駐車場が高いのがネックですが。。

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10

Priya

Jun 20, 2024

·

Stayed 3 nights

Great location. Nice quiet area. Free tea and coffee provided in the afternoon and free cocktails in the evenings.

10

HATSUMI

Oct 7, 2025

·

Stayed 1 night

welcomeドリンクは子供達食べれるお菓子あり、18時からのアルコール提供は種類が豊富でよかった。雨だったため靴が濡れたが靴乾燥機も貸出OKであったので助かりました。製氷機やコインランドリーもあり、隣に買い物する場所もあるのでとても良かった！部屋も広く、ユニットバスでは無かったのでゆっくりお風呂に入れた。改善して欲しい点はお風呂のタイルの溝やパッキンのカビ、あと廊下、フロントなどがとても寒かったので、気温に合わせた空調をお願いしたい。

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10

Yuenn Trend

Jul 11, 2023

·

Stayed 2 nights

Lounge service is special to us . Simple but amazing self service …

8

Nicholas

Apr 17, 2025

·

Stayed 5 nights

Hotel was good. Rooms are fairly large compared to most in Tokyo. Bathroom was a little small but manageable. There was a steam closet in room, which was great for clothing freshen up. There are 2 stations within easy walking distance and plenty of restaurants, multiple convenience stores and a grocery store close by. The Lobby has multiple lockers for luggage, should you need to store prior to check in or check out. There is a lounge area that offers breakfast & beverages throughout the day, including a mix your own cocktail at night. There is a scooter hire located directly outside hotel too.

8

Paul

Apr 26, 2025

·

Stayed 1 night

L'hotel est bien situé dans un quartier calme et accessible en transport. la première chose qui surprend est l'accueil avec les automates/robots. C'est pratique mais un peu loin du service irréprochable à la japonaise. Le petit déjeuner et les encas sont à volonté mais ils pourraient être meilleurs avec des fruits et un peu plus de choix. le service de bagage est très bien, les casiers avec code sont très pratiques.

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10

Stephen

Jul 13, 2023

·

Stayed 6 nights

Loved this little hotel. In japanese it means "weird hotel" apparently. But there is nothing wierd about it unless you include the robot check-out girls. These are strange. Couldnt fault the hotel. Breakfast was a bit basic but adequate and we didnt know at the time of booking that it is basically all inclusive. Breakfast, tea coffee and biscuits all day, evening there was a huge display of liqueurs and whisky. Just help your self

8

Karen

Aug 14, 2022

·

Stayed 1 night

Gostamos de passar a noite, os staff são muito gentis, um deles parecia gostar de crianças, interagiu com minhas filhas. O hotel tem um ótima localização, tem estação de trem a 2 quadras, o café da manhã bem servido( tinha leite de soja também), limpo. Pontos fracos são que o quarto é pequeno para 4 pessoas, mesmo sendo 2 crianças) e a disposição das camas tivemos que adaptar para que minhas filhas dormissem e não caíssem da cama, só tem 2 vagas no estacionamento do hotel ( não reservam, se não tiver vaga eles indicam um estacionamento a algumas quadras do hotel). Apesar disso voltaríamos a nos hospedar!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently note clean rooms and a tidy property, with a few reports of odors, hallway dust, or minor bathroom mold. Overall cleanliness is strong but not flawless.

Related guest reviews

10

Kenny

Oct 19, 2025

·

Stayed 3 nights

Room was comfortable and clean. Not really in city centre but near 2 train stations of different lines. Includes basic breakfast. Quiet area around hotel.

8

Sabine

Nov 1, 2025

·

Stayed 3 nights

Das Zimmer war top sauber, die Lage des Hotels sehr gut und ruhig, Supermärkte und Restaurants in direkter Nachbarschaft, Metrostationen ebenfalls nach wenigen Minuten erreichbar. Das Personal war sehr nett und zuvorkommend. Die netten Annehmlichkeiten wie Frühstück, Teatime und Drinks am Abend haben wir sehr genossen. Einzig die Matratzen in den Betten waren viel zu hart, das Schlafsofa ist für einen Erwachsenen nicht geeignet.

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8

Maria C

Feb 18, 2026

·

Stayed 2 nights

O quarto era espaçoso e camas ótimas mas estava com cheiro forte de cigarro, fizemos a reclamação trocaram de quarto estava limpo e cheiroso porém inferior ao anterior e ao que reservamos.

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8

Hail

Nov 5, 2024

·

Stayed 1 night

全体的に新しく、室内もきれい。しかし、バスルームがすこし下水臭かったのが残念。

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10

HATSUMI

Oct 7, 2025

·

Stayed 1 night

welcomeドリンクは子供達食べれるお菓子あり、18時からのアルコール提供は種類が豊富でよかった。雨だったため靴が濡れたが靴乾燥機も貸出OKであったので助かりました。製氷機やコインランドリーもあり、隣に買い物する場所もあるのでとても良かった！部屋も広く、ユニットバスでは無かったのでゆっくりお風呂に入れた。改善して欲しい点はお風呂のタイルの溝やパッキンのカビ、あと廊下、フロントなどがとても寒かったので、気温に合わせた空調をお願いしたい。

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10

Yoshimi

Jan 15, 2025

·

Stayed 2 nights

歩いて銀座に出れて便利でした！ホテルも部屋も綺麗でとても良かったです！

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6

Caroline

Mar 9, 2025

·

Stayed 3 nights

Oh man, the beds and the pillows did my back in. The bed was so hard, the pillows were lumpy. But - the hotel was clean, good location, the breakfast was basic but convenient and the cookies and cocktail hour were a bonus. As for the robots at reception - I saw them have a whole convo with some other people in Japanese but they hardly interacted with us - maybe they don't speak English? We tried the LG styler - not certain it actually did anything but the machine madesome noises while it was running... little supermarket next door was well stocked and handy. There are laundry facilities and vending machines on the first floor but we didn't use them. We were on the 8th floor - nice and quiet and good blockout blinds.

4

Michelle

Jul 6, 2023

·

This is definitely not a three star property. I would not have booked here if it was accurately rated. The halls were lined in dust. If you stay multiple days they only clean your room every three days. In the room it says laundry is 300 yen a load. When you go down to do the laundry with change in hand, you have to have 500 yen. I told the front desk of the error. They are aware but have not changed their forms in the guest room. Breakfast is very small- yogurt, frozen thawed fruit and individually wrapped bread. Bread tastes not a good as the breads sold in 7 11 or Lawsons. I wish we did not stay here. By the way the robot is totally a gimmick and does nothing. I recommend finding another hotel.

10

Patrick

Aug 7, 2024

·

Stayed 7 nights

Zimmer war, Tokio angemessen, sehr klein. Mit vier Koffern war das sehr sportlich. Ansonsten war alles da, was man benötigt. Sehr sauber, nettes Personal, sehr ruhig. Wir waren sehr zufrieden.

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10

CHEN

Jun 17, 2024

·

Stayed 3 nights

Good location, room clean and comfortable

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and functional, with multiple mentions of very firm beds and sofa beds being uncomfortable for a third guest. Some rooms feature an LG steam closet; bathrooms are small but serviceable.

Related guest reviews

10

Peiyu

Aug 19, 2025

·

Stayed 5 nights

距離地鐵有樂町線新富町站一分鐘跟日比谷線築地地鐵站兩分鐘非常方便，門口兩位人形機器人站櫃檯招呼客人是一大特色，小孩很有興趣。早餐提供優格+水果+多種穀片選擇一早就吃得健康，還有獨立包裝的小麵包，可內用亦可用托盤帶回房內食用，相當方便貼心，雖然飯店規模小設備也相對舊一些，但是待客很溫馨地理位置很方便，銀座跟築地都是走路就到達，很多外國人入住。2小床床鋪很舒適，但我們訂3人房第三床是沙發床攤平加薄床墊床罩，對於床鋪非常要求的話，最好改訂2間房或4人房。

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6

MOJDEH

May 24, 2025

·

Stayed 4 nights

The rooms are not really ment for three people, because you can't even walk in the rooms. Max capacity is two.

6

Anthony

May 26, 2025

·

Stayed 1 night

Small hotel. Tiny rooms. Tiny "breakfast" area consisting entirely of prepackaged snack foods. Reception is automated (be sure to speak with the automatons!). There is a phone to call for assistance and a human will come.

10

Rosalie

May 21, 2025

·

Stayed 4 nights

LG Steam Closet in the room is a life saver to sanitize jacket and clothes. It’s close to 2 main metro lines and walkable to Ginza shopping area. Tsukiji market is also super close. The snack and drinks provided during afternoon and evening are wonderful. Staff are very nice.

6

Caroline

Mar 9, 2025

·

Stayed 3 nights

Oh man, the beds and the pillows did my back in. The bed was so hard, the pillows were lumpy. But - the hotel was clean, good location, the breakfast was basic but convenient and the cookies and cocktail hour were a bonus. As for the robots at reception - I saw them have a whole convo with some other people in Japanese but they hardly interacted with us - maybe they don't speak English? We tried the LG styler - not certain it actually did anything but the machine madesome noises while it was running... little supermarket next door was well stocked and handy. There are laundry facilities and vending machines on the first floor but we didn't use them. We were on the 8th floor - nice and quiet and good blockout blinds.

8

Nicholas

Apr 17, 2025

·

Stayed 5 nights

Hotel was good. Rooms are fairly large compared to most in Tokyo. Bathroom was a little small but manageable. There was a steam closet in room, which was great for clothing freshen up. There are 2 stations within easy walking distance and plenty of restaurants, multiple convenience stores and a grocery store close by. The Lobby has multiple lockers for luggage, should you need to store prior to check in or check out. There is a lounge area that offers breakfast & beverages throughout the day, including a mix your own cocktail at night. There is a scooter hire located directly outside hotel too.

8

Sue

Mar 24, 2024

·

Stayed 4 nights

Walk up was convenient with subways and combini’s in close proximity. Hotel itself was clean, quiet, safe and had good amenities. Dining area was small so at peak times there was nowhere to sit. Room was clean and quiet but was a bit small and there was only one small pillow.

10

Linda

Sep 25, 2024

·

Stayed 5 nights

We really enjoyed our stay. The robot ladies on reception were a novelty and we spoke to them every time we went in or out - they never answered us back but it amused us! The room was definitely bigger than we had been led to believe that we would get in Tokyo.

8

Gavin

Apr 24, 2025

·

Stayed 5 nights

Rooms were standard size if somewhat cramped, so not ideal if you have a lot of suitcases. Very decent hotel for the price if all you need is a bed.

6

Anna Julia

Aug 23, 2025

·

Stayed 12 nights

Hotel tem excelente localização e bom custo beneficio, o quarto que fiquei para 3 pessoas é muito pequeno, pois é adaptado, com um sofa cama bem desconfortavel, se for para 2 pessoas é ok. O cafe da manha super simples, apenas cereal, suco e uns paes, mas também estava ok.

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Service

Staff are frequently described as friendly and helpful, with efficient luggage storage. The kiosk/robot check-in is easy but seen as a gimmick; English support can be limited and an isolated rude interaction was reported.

Related guest reviews

10

paul

Oct 17, 2025

·

Stayed 4 nights

A great hotel at a great price. Friendly staff, clean rooms, unique front desk robots, nightly drinks and all day snacks. Highly recommend.

10

Muhammad Ali Al Siddiq

Jul 18, 2023

·

Stayed 3 nights

Staff is very accommodating.

10

Barbara

May 8, 2024

·

Stayed 2 nights

The hotel was good value. It was close to a train station. The room was clean although the bed was quite firm. The attendants were always helpful. The robots were gimmicky since check in was self-serve and the robots just thank you.

10

Annaliza

Nov 25, 2025

·

Stayed 1 night

Nice hotel clean and no sound from outside buzzling convenient place near train station and near convenience store accessible place the breakfast is nice even it’s simple but delicious they have free alcohol drinks and coffee soft drinks you can check in and check out in the computer robot no human staff in front but process for check in and checkout is easy they have multilingual language definitely come back

10

Lori

Apr 29, 2025

·

Stayed 1 night

Good breakfast and drinks in PM is a plus. Love the robots at reception. Luggage storage is easy to use. Fan sometimes is loud in the room.

10

Annie

Jan 6, 2024

·

Stayed 1 night

Nous avons été impressionné du service à la clientèle vraiment exceptionnel!

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6

Anna

Jun 29, 2025

·

Stayed 4 nights

It was nice, staff was soso though. The guy was a bit rude.

6

Elena

May 2, 2025

·

Stayed 4 nights

The room was very small. Hard to even move around. Very hard to find someone who speaks English. The hotel was clean.

8

Paul

Apr 26, 2025

·

Stayed 1 night

L'hotel est bien situé dans un quartier calme et accessible en transport. la première chose qui surprend est l'accueil avec les automates/robots. C'est pratique mais un peu loin du service irréprochable à la japonaise. Le petit déjeuner et les encas sont à volonté mais ils pourraient être meilleurs avec des fruits et un peu plus de choix. le service de bagage est très bien, les casiers avec code sont très pratiques.

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10

Susan

Apr 26, 2025

·

Stayed 3 nights

We rented 4 rooms for 8 people. We enjoyed our 3 nights at the Henna na Hotel Ginza. The rooms were clean and comfortable. The beds were great. Loved the location away from the hustle and bustle of the city, yet close to the subway stations. The staff was wonderful. Would highly recommend staying there.

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Location

Quiet Ginza-area base near multiple metro lines, walkable to Tsukiji and Ginza, with convenience stores and eateries close by. Provides easy access around Tokyo.

Related guest reviews

10

Roma

Nov 10, 2024

·

Stayed 1 night

This hotel was situated in a quiet area in Ginza, very walkable with a Konbini right around the corner. Umbrellas were available for rainy days which came in handy. Our robot staff was a lot of fun to interact with!

10

Peiyu

Aug 19, 2025

·

Stayed 5 nights

距離地鐵有樂町線新富町站一分鐘跟日比谷線築地地鐵站兩分鐘非常方便，門口兩位人形機器人站櫃檯招呼客人是一大特色，小孩很有興趣。早餐提供優格+水果+多種穀片選擇一早就吃得健康，還有獨立包裝的小麵包，可內用亦可用托盤帶回房內食用，相當方便貼心，雖然飯店規模小設備也相對舊一些，但是待客很溫馨地理位置很方便，銀座跟築地都是走路就到達，很多外國人入住。2小床床鋪很舒適，但我們訂3人房第三床是沙發床攤平加薄床墊床罩，對於床鋪非常要求的話，最好改訂2間房或4人房。

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10

Kenny

Oct 19, 2025

·

Stayed 3 nights

Room was comfortable and clean. Not really in city centre but near 2 train stations of different lines. Includes basic breakfast. Quiet area around hotel.

8

Sabine

Nov 1, 2025

·

Stayed 3 nights

Das Zimmer war top sauber, die Lage des Hotels sehr gut und ruhig, Supermärkte und Restaurants in direkter Nachbarschaft, Metrostationen ebenfalls nach wenigen Minuten erreichbar. Das Personal war sehr nett und zuvorkommend. Die netten Annehmlichkeiten wie Frühstück, Teatime und Drinks am Abend haben wir sehr genossen. Einzig die Matratzen in den Betten waren viel zu hart, das Schlafsofa ist für einen Erwachsenen nicht geeignet.

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10

Amy

Jun 16, 2024

·

Stayed 11 nights

This was a very good location. Two train stations within a 5 min walk. Lots of food shops nearby. The staff were very friendly and helpful. Would definitely stay again.

10

Priya

Jun 20, 2024

·

Stayed 3 nights

Great location. Nice quiet area. Free tea and coffee provided in the afternoon and free cocktails in the evenings.

10

Hisashi

Sep 10, 2025

·

Stayed 2 nights

立地が良く、コンビニも近くにありとても便利。

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10

CHIH WEI

Dec 10, 2025

·

Stayed 2 nights

地點好

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10

Andrea Issanagui

Dec 1, 2024

·

Stayed 5 nights

Our stay at this property was great. We chose this because it was very convenient location to visit the Disney Parks (15 min walk to Hatchobori Station) The area itself is quiet but easy enough to reach anywhere in Tokyo. Room is small but comfortable. Got our towels changed daily which was great. Breakfast could be better but can’t complain. Really loved that there were snacks and drinks throughout the day.

8

Rebecca

May 4, 2025

·

Stayed 4 nights

Humanoid robots at the front desk where you self check in add a bit of fun for the kids. Good location for different metro lines. Walking distance to Ginza shopping and Tsukiji markets.

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Dining

Complimentary breakfast is simple (cereals, yogurt, pastries, fruit), and the lounge provides snacks by day plus free cocktails in the evening. Some found the breakfast basic, fruit frozen, or seating limited at busy times.

Related guest reviews

8

Sabine

Nov 1, 2025

·

Stayed 3 nights

Das Zimmer war top sauber, die Lage des Hotels sehr gut und ruhig, Supermärkte und Restaurants in direkter Nachbarschaft, Metrostationen ebenfalls nach wenigen Minuten erreichbar. Das Personal war sehr nett und zuvorkommend. Die netten Annehmlichkeiten wie Frühstück, Teatime und Drinks am Abend haben wir sehr genossen. Einzig die Matratzen in den Betten waren viel zu hart, das Schlafsofa ist für einen Erwachsenen nicht geeignet.

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10

Nick

Apr 13, 2025

·

Stayed 3 nights

Great location with everything you could need close by. The breakfast was good for a free breakfast. Cereals, fruit and pastries. Coffee and juice. Free spirits in the evening. Room was clean and quiet. Recommended.

10

Annaliza

Nov 25, 2025

·

Stayed 1 night

Nice hotel clean and no sound from outside buzzling convenient place near train station and near convenience store accessible place the breakfast is nice even it’s simple but delicious they have free alcohol drinks and coffee soft drinks you can check in and check out in the computer robot no human staff in front but process for check in and checkout is easy they have multilingual language definitely come back

10

Kazuhide

Oct 24, 2025

·

Stayed 1 night

無料のバーが嬉しい

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8

Linjie

Apr 6, 2025

·

Stayed 4 nights

Manikins were very creepy. Breakfast was small and cold

4

Michelle

Jul 6, 2023

·

This is definitely not a three star property. I would not have booked here if it was accurately rated. The halls were lined in dust. If you stay multiple days they only clean your room every three days. In the room it says laundry is 300 yen a load. When you go down to do the laundry with change in hand, you have to have 500 yen. I told the front desk of the error. They are aware but have not changed their forms in the guest room. Breakfast is very small- yogurt, frozen thawed fruit and individually wrapped bread. Bread tastes not a good as the breads sold in 7 11 or Lawsons. I wish we did not stay here. By the way the robot is totally a gimmick and does nothing. I recommend finding another hotel.

8

Cathy

Apr 15, 2024

·

Stayed 1 night

Very small room but that’s to be expected. Nice that they have snacks throughout the day, and evening drinks. Very close to train stations, variety of dining options. For 1 or 2 nights it’s a very good stay staff were very helpful & spoke very good English. Robot was just a show…..

6

Anna Julia

Aug 23, 2025

·

Stayed 12 nights

Hotel tem excelente localização e bom custo beneficio, o quarto que fiquei para 3 pessoas é muito pequeno, pois é adaptado, com um sofa cama bem desconfortavel, se for para 2 pessoas é ok. O cafe da manha super simples, apenas cereal, suco e uns paes, mas também estava ok.

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10

SHINICHI

Aug 6, 2025

·

Stayed 1 night

朝食が簡易的ではあるが種類も多く良かった

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10

Vanessa

Sep 19, 2023

·

Stayed 2 nights

Breakfast was good, and they even have refreshments throughout the day plus drinks at night. Convenient location, walking distance to Ginza and metro stations.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $135	10 $170	11	12 $191	13 $284	14 $219
15 $138	16 $166	17 $159	18 $377	19 $225	20 $199	21 $406
22 $231	23 $110	24 $138	25 $180	26 $288	27 $156	28 $211
29 $144	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $134	2 $133	3 $150	4 $161	5 $200
6 $113	7 $113	8 $126	9 $140	10 $135	11 $148	12 $198
13 $109	14 $111	15 $111	16 $130	17 $132	18 $135	19 $188
20 $119	21 $143	22 $135	23 $143	24 $159	25 $167	26 $186
27 $162	28 $188	29 $223	30 $219	31 $222

Henn na Hotel Tokyo Ginza

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About this property

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Universal Twin Room

Double Room, 1 Double Bed

Refa Corner Twin Room

Standard Twin Room, 2 Twin Beds

Deluxe Twin Room

Deluxe Single Room

Guest reviews of Henn na Hotel Tokyo Ginza

What guests think

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