What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately JPY 2750 for adults and JPY 1650 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 12:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Hamarikyu Gardens. It is 1.2 mi from Tokyo Imperial Palace and 3.5 mi from Takeshita Street, with nearby attractions including Hibiya Park (0.7 km), Ginza Six (1.1 km), and Kabuki-za Theatre (1.5 km).

Are children allowed to stay at the hotel?

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Candeo Hotels Tokyo Shimbashi - Explore Tokyo

Average nightly price at Candeo Hotels Tokyo Shimbashi by month, last 12 months (USD)
Month	Average price
January	$156
February	$155
March	$192
April	$197
May	$173
June	$145
July	$139
August	$134
September	$168
October	$227
November	$218
December	$207

What guests think

At Candeo Hotels Tokyo Shimbashi, travellers praise the convenient Shimbashi location, generally clean rooms, and the rooftop spa and sauna, while noting compact room sizes and, at times, noise from plumbing or the lively nightlife outside.

Staff are often described as friendly and helpful, though some guests experienced unhelpful responses or strict breakfast takeout rules. The rooftop baths are a highlight, but can feel small or crowded, and laundry facilities are limited or occasionally out of service. Breakfast is widely enjoyed for variety and value, though a few found it basic. Best suited to travelers prioritizing easy city access and a soothing spa over room size.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop onsen and sauna are a standout feature and generally well liked; some guests found them small or crowded. Coin laundry is available but limited in number, with reports of machines down or slow.

Related guest reviews

6

Chia-Chieh

Apr 24, 2023

·

Stayed 2 nights

洗衣烘乾沒分開，衣服烘不乾，只有兩台洗衣機

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10

Carson

Sep 12, 2025

·

Stayed 4 nights

The sky spa is the perfect way to relax after a long day.

8

Tatsuro

Aug 22, 2025

·

Stayed 2 nights

Nice and clean hotel. Spa on top floor is always nice.

10

David

Nov 3, 2025

·

Stayed 3 nights

I had a fantastic stay at Candeo Hotels Tokyo Shimbashi! The staff were friendly, professional, and always ready to help, which made check-in and every interaction smooth and pleasant. The room was spotless, modern, and well-designed, with a very comfortable bed and great city views. The location is unbeatable—just a few minutes’ walk from Shimbashi Station, making it easy to explore Tokyo’s top spots like Ginza and Tokyo Tower. Despite being in a busy area, the hotel feels peaceful and quiet inside. The rooftop spa is an amazing bonus. Relaxing in the open-air bath while overlooking the city lights was the perfect way to end each day. Breakfast was fresh and delicious, offering a nice variety of Japanese and Western options. Everything felt well thought out and high quality. Overall, this hotel combines comfort, convenience, and relaxation perfectly. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo!

10

兼史

Dec 10, 2025

·

Stayed 1 night

良い立地にあり、清潔で最上階に大浴場・サウナもあるため快適でした。朝食も和洋おりまぜたバイキングが質・量ともいい感じでした。

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10

Micah

Nov 5, 2023

·

Stayed 1 night

Very nice quiet onsen on the roof

8

TRINH

Jun 15, 2025

·

Stayed 4 nights

I couldn’t give the hotel 5 star because their laundry facility is too small, only 2 machine but one of each is broken. It took 2.5hrs for one load. We had to come back 3 times at night in every 2hrs but we can’t use it. Except it, everything is good (breakfast, restaurant around hotel, clean, safety place)

8

WAI YEE SALLY

Sep 28, 2023

·

Stayed 3 nights

地點十分方便，惟洒店的溫泉實在太細，溫泉有點失望。

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10

Ziqing

Sep 6, 2025

·

Stayed 2 nights

Very nice hotel, good location, and Sky spa and food are great.

6

Nicholas

Oct 29, 2023

·

Stayed 1 night

Hotel was nicer then the same chain we stayed in osaka but felt too small for the amount of people staying. Had to wait for breakfast and the spa was crowded. But it was still a nice stay

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Cleanliness

Rooms and common areas are often praised as clean and well kept. However, several reviews mention smelly sleepwear, occasional missed room cleaning, and, less often, bath area cleanliness issues or mold.

Related guest reviews

8

YASUSHI

Nov 11, 2025

·

Stayed 1 night

客室は綺麗でした。

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10

YASUSHI

Jan 18, 2026

·

Stayed 2 nights

綺麗に清掃をしていただいた

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4

Mayo

Jun 14, 2023

·

Stayed 1 night

大きいお風呂に入れるので予約をしました。それを楽しみにしてきたのにとにかくお風呂が汚い。脱衣所は水浸し、お風呂の椅子はカビだらけ、掛け湯の浴槽の底には何か白くてふわふわしたものが溜まってる、サービスのアメニティの化粧水を使ったらおそらく中身が洗顔料…(めちゃくちゃ泡立ちました)、タトゥーの人が堂々と入ってる(タトゥーはオッケーの施設ですがシールで隠すよう指示あり。海外からのお客さんが多く私自身は偏見ないのですが、全身に入っていた方がいたので苦手な人からしたらアウトだろうなと思いました)、館内着も加齢臭が酷くて着れませんでした。部屋も広くホテル自体はとても良かったですがお風呂を楽しみにしていたのでこの評価です

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6

ETSUKO

May 10, 2025

·

Stayed 1 night

パジャマがとても皮脂臭かったです。洗濯の仕方を改善してください！！

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6

juyeon

Apr 23, 2024

·

Stayed 3 nights

룸 청소가 이뤄지지 않음 수건과 어메니티만 교체해주고 컵 등은 그대로 나머지 친절함 조식ㅇ, 접근성 말족

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10

??

Jul 13, 2025

·

Stayed 1 night

全てが清潔で新しく綺麗だった。部屋の風呂でも十分だが、最上階に大浴場があり、洗い場の数も多く良かった。新橋駅烏森口から徒歩5分、ホテルの周りには数多くの飲食店(居酒屋)があり、立地も最高。素晴らしかった！

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8

jaeyoung

Jan 26, 2026

·

Stayed 4 nights

우선 객실의 청결도나 공용욕장의 깔끔함은 좋았습니다. 다만 직원이 수습이셨는데 배드메이킹 관련해서 제대로된 안내를 못받아서 4박중 2일은 청소가 안되었어요. 조식은 조촐한 편이라 사실 나가서 드시는 게 좋을 수 있으나, 근처에 아침 먹을 만한 곳이 많지 않은 게 흠 입니다. 심바시역하고 매우 가깝지는 않으나 교통은 시부야 방면이든 도쿄/우에노역 쪽이든 편했어요.

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4

Rickie

Oct 2, 2023

·

Stayed 1 night

Room was moldy

6

osamu

Jun 19, 2024

·

Stayed 2 nights

サウナもあって都心としては充実した設備なのですが、部屋に置いてあった部屋着が少し加齢臭っぽい匂いがしていたのが非常に残念でした。それ以外はWIFI環境も良く快適に過ごせました。但し、新橋駅からホテルまでの間に２－３人の呼び込みに声をかけられるのは毎日でしたので、そのような環境が嫌いな方にはお勧めしにくいです。

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10

Violeta

Oct 7, 2025

·

Stayed 4 nights

Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.

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Rooms

Rooms are compact but efficiently laid out, with some nice views in certain rooms. Multiple guests reported noise from plumbing or thin walls, and storage space can be limited.

Related guest reviews

10

Karyn

Apr 24, 2025

·

Stayed 2 nights

This was our first visit to Japan, so I had nothing to compare to, only stories about small accommodations. While the room was small, it was laid out in a way that maximized our space, and the double windows of our corner room made it feel bright and airy. It was very clean, and the window seat and desk were nice to have as an option to sitting on the bed. The women’s spa was a wonderful experience, and the breakfast buffet offered many choices and was well presented and quite delicious. Pajamas and slippers were also a nice touch, and I saw many of the hotel guests wearing them. The hotel was not too far away from the subway station, and we found it easy to navigate and felt safe doing so. I would definitely stay here again and recommend it to friends.

4

RISA

Dec 23, 2025

·

Stayed 5 nights

周辺の部屋の排水の音が壁からとてもよく聞こえてきて不快だった。今まで泊まったホテルの中で一番すごく排水音が聞こえ、値段に不釣り合い。

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8

SERDAR

Jun 14, 2025

·

Stayed 5 nights

It is a noisy area. I vould not sleep when the window is open because of the air confitioning units on top of the neighbor buildings

8

Ryan

Jun 6, 2025

·

Stayed 4 nights

This was our first visit to Japan. I expected hotel rooms to be small based on what I read. Ours was tiny. Two small beds were pushed toether in the center of the room, with a futon up against the window. It would have been difficult for four people (2 adults + 2 younger kids) to sleep here if that futon had not been available. Everything was very clean. Bathroom had a high tech toilet. We were in a corner, which meant we got two huge windows for a great city view. Elevators were small but fast. Desk and dining staff was friendly. Our breakfast was included in the rate. This was easily the best breakfast I've ever had at a hotel anywhere. Mix of both Western and Asian dishes, pastries, casseroles, etc.

8

Denise

Nov 10, 2025

·

Stayed 2 nights

For 3 adults having a triple bed option was great. Location was extremely nice as convenience stores and restaurants galore. Very clean and organized room. It is small in footage so don’t bring a lot of luggage to try to manage in room. It can make it awkward trying to move around. Amenities were all there if you forgot something.

6

Jeffrey Chi-Yat

Jun 3, 2024

·

Stayed 2 nights

Noisy during night. Thin walls

8

Olivier

Jun 19, 2025

·

Stayed 5 nights

Hôtel à 15 minutes de ginza à pied, donc bien situé. Chambre agréable, de bonne taille pour Tokyo. Il manque des espaces de rangement. Climasation surdimensionnée par rapport à la chambre donc il fait froid. Onsen au dernier étage est un plus. Petit déjeuner ok avec du choix. Personnel gentil et serviable. Une BonnE option pour Tokyo.

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6

Kit Sum Samantha

Mar 21, 2025

·

Stayed 1 night

Location is good, close to train station. Room is nice and clean, however, always hear noise likes water flashing/AC noise.

8

Monika

Apr 17, 2025

·

Stayed 7 nights

Great room view and nice spa facilities. Rooms small though. The sleepwear is a nice touch.

10

Julian

Sep 18, 2025

·

Stayed 6 nights

Staying here was great. The room was a bit on the smaller side (as expected of hotels in Tokyo), but still felt comfortable, cozy, and clean. The rooftop onsen is a nice touch that both my partner and I took advantage of during our stay - was lovely to use after walking around all day. The coin laundry we did not use however looked easy to use and clean. The hotel is tucked on a side street, separating you from the businesses of the area. The area is mainly consisted of office workers but still at plenty of bars, restaurants and convenience stores. The hotel is conveniently located close to the subway station and is a short walk away. Would definitely stay here again.

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Service

Many guests found the staff friendly, professional, and helpful. A minority reported unhelpful responses, strict breakfast takeout enforcement, or inconsistent support at the front desk.

Related guest reviews

10

Michaela

May 31, 2025

·

Stayed 1 night

The staff was very kind and helpful.

8

edward

Jun 24, 2024

·

Stayed 5 nights

The gentleman at the front desk is very unhelpful, everything is “not possible” but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is “not possible” until the restaurant guy step in to help then I was able to get things done.

10

Adrian

Nov 3, 2025

·

Stayed 2 nights

Clean location is excellent and staff was great and accommodating

6

Jeong gi

Sep 25, 2024

·

Stayed 4 nights

위치 접근성, 온센 외에는 별다를게 없는 호텔입니다. 프론트가 고층에 위치해 있고 객실 배정은 저층부로 되어 뷰를 기대하긴 어렵습니다. 욕실이 분리형이 아니며 굉장히 좁은 편이고 타올의 여유분이 없어 프론트에 요청했는데, 직접 픽업을 와야한다는 안내를 받아 굉장히 불쾌했어요. 호텔에서 타올요청시 직접 픽업 오라는곳은 처음이었어요. 이 곳에 다시는 숙박할 일 없을 것 같습니다. 직원들의 친절도를 기대하지 마세요

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8

Richard

Oct 12, 2025

·

Stayed 3 nights

Very good. Nice staff. Helpful.

2

wai kwok

Jul 27, 2024

·

Stayed 4 nights

Poor service and impolite attutide

10

David

Nov 3, 2025

·

Stayed 3 nights

I had a fantastic stay at Candeo Hotels Tokyo Shimbashi! The staff were friendly, professional, and always ready to help, which made check-in and every interaction smooth and pleasant. The room was spotless, modern, and well-designed, with a very comfortable bed and great city views. The location is unbeatable—just a few minutes’ walk from Shimbashi Station, making it easy to explore Tokyo’s top spots like Ginza and Tokyo Tower. Despite being in a busy area, the hotel feels peaceful and quiet inside. The rooftop spa is an amazing bonus. Relaxing in the open-air bath while overlooking the city lights was the perfect way to end each day. Breakfast was fresh and delicious, offering a nice variety of Japanese and Western options. Everything felt well thought out and high quality. Overall, this hotel combines comfort, convenience, and relaxation perfectly. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo!

10

CURTIS

Oct 7, 2024

·

Stayed 8 nights

Great area and staff. Cleaning crew was awesome.

10

Yuko

Nov 7, 2025

·

Stayed 3 nights

スタッフが皆さんとても丁寧で、大変気持ち良く過ごさせて頂きました。また利用します。

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8

edward

Jun 21, 2024

·

Stayed 2 nights

Everything is good except the front desk gentleman is not willing to help changing room, thanks to the guy from the restaurant who step in and help me solve the situation

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Location

Very convenient base near Shimbashi Station with easy access to Ginza and transport, plus many restaurants nearby. Several guests noted the nightlife-oriented area and occasional street noise, which may not suit some families.

Related guest reviews

10

pawel

Nov 12, 2023

·

Stayed 4 nights

Vi var på ferie/forretningsrejse. Fantastisk lokation tæt på Shimbashi station. I centrum men stille. Mange Izakayas og andre restautranter omkring. Og spa på toppen. Det kan ikke blive bedre

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6

Carlos Rodriguez

Jul 20, 2024

·

Stayed 6 nights

The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.

8

Lauren

Nov 19, 2025

·

Stayed 4 nights

Excellent location, clean rooms and

10

Han-Lin

Feb 10, 2025

·

Stayed 2 nights

飯店位在熱鬧的新橋站，有著數不清的居酒屋、餐廳、拉麵店可以選擇，步行5分鐘就可以JR新橋站，到各地的景點都非常放便

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8

Olle

Apr 16, 2025

·

Stayed 4 nights

Location very good. Close to Shinbashi station and Ginza area

6

???

Oct 31, 2024

·

Stayed 1 night

場所柄便利が良いがやはり飲屋街の中にある為夜まで騒音有り\u3000

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6

osamu

Jun 19, 2024

·

Stayed 2 nights

サウナもあって都心としては充実した設備なのですが、部屋に置いてあった部屋着が少し加齢臭っぽい匂いがしていたのが非常に残念でした。それ以外はWIFI環境も良く快適に過ごせました。但し、新橋駅からホテルまでの間に２－３人の呼び込みに声をかけられるのは毎日でしたので、そのような環境が嫌いな方にはお勧めしにくいです。

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10

Michelle

Apr 26, 2025

·

Stayed 5 nights

Super location in Shinbashi with lots of amazing dining/drinking options steps from the hotel. Shimbaski train station is five mins walk; Ginza is 15- min walk.

10

Kazukiyo

Nov 26, 2024

·

Stayed 10 nights

The property is a few minutes away from the JR Yamanote Line, which is extremely convenient as a hub in Tokyo.

8

HAN

Oct 5, 2024

·

Stayed 2 nights

교통이 매우 편리한 위치이나 호텔은 유흥가의 한가운데에 있습니다. 아이와 함께 여행하는 가족들은 유념하세요.

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Dining

Breakfast is frequently praised for variety, taste, and value. Some guests found it simple or average, and the hotel enforces a no takeout policy from the buffet.

Related guest reviews

10

Analyn

Aug 1, 2025

·

Stayed 4 nights

Close to train station and the breakfast is affordable and different varieties of food that you can eat .

10

James

Jan 18, 2026

·

Stayed 1 night

Great hotel with excellent breakfast and open air bath

8

Byung Min

Apr 24, 2023

·

Stayed 4 nights

호텔은 위치도 아주 좋고 중심가에 있어서 다 좋습니다. 그런데 조식이 그냥 그래요 조식이 너무 먹을게 없습니다....

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10

せいいちろう

May 15, 2024

·

Stayed 1 night

good breakfast

6

Sheila

Nov 22, 2023

·

Stayed 2 nights

The property is close to Ginza is a positive mark for the hotel. What I did not like was when the server at the breakfast buffet got the croissants (a total of 6 croissants -2 pcs for each person in the party) we took to bring to our room. Each of us wrapped the two croissants with paper napkin and when we got to the elevator, a male wait staff told us we were not allowed to take out the croissants and took the them from us. We were thinking- they could have informed us that we were not allowed to take it to our room and allowed us to keep them. I do not know what they did with the bread they took but I hope they did not put them back in the buffet or threw them out ( of all the possibilities, I think the best would have been that they allowed us to keep and eat them instead of all 6 croissants going to waste). Also, the front desk staff should check how many pieces of luggage a guest has before calling a taxi because when the taxi arrived, our luggage did not fit in the cab. I guess the staff should be given more training on customer service.

10

MarthaJune

Jun 21, 2023

·

Stayed 5 nights

The staff, sky spa, breakfast buffet, room ammenities , design and layout of the hote make Candeo Shimbashi an outstanding property.

10

Hiroko

May 28, 2024

·

Stayed 1 night

新橋の近くのホテルでお風呂に入れるのが嬉しい。フロントの受付は普通でしたが、朝食スタッフは感じが良かったです。朝食もメニューが良く、味は美味しい！！とまではいかなくても、見た目が色とりどりなので気分が良いです。総合的にすごく満足。

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8

Ryan

Jun 6, 2025

·

Stayed 4 nights

This was our first visit to Japan. I expected hotel rooms to be small based on what I read. Ours was tiny. Two small beds were pushed toether in the center of the room, with a futon up against the window. It would have been difficult for four people (2 adults + 2 younger kids) to sleep here if that futon had not been available. Everything was very clean. Bathroom had a high tech toilet. We were in a corner, which meant we got two huge windows for a great city view. Elevators were small but fast. Desk and dining staff was friendly. Our breakfast was included in the rate. This was easily the best breakfast I've ever had at a hotel anywhere. Mix of both Western and Asian dishes, pastries, casseroles, etc.

10

兼史

Dec 10, 2025

·

Stayed 1 night

良い立地にあり、清潔で最上階に大浴場・サウナもあるため快適でした。朝食も和洋おりまぜたバイキングが質・量ともいい感じでした。

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8

Adam

Jul 13, 2025

·

Stayed 9 nights

Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $187	5 $231	6 $279	7 $303	8 $289	9 $292	10 $332
11 $278	12 $195	13 $250	14 $294	15	16 $293	17 $327
18 $239	19 $260	20 $293	21 $305	22 $302	23 $305	24 $327
25 $250	26 $294	27 $331	28 $318	29 $333	30 $294	31 $291

Su	Mo	Tu	We	Th	Fr	Sa
1 $235	2 $235	3 $235	4 $245	5 $245	6 $255	7 $285
8 $224	9 $235	10 $235	11 $235	12 $235	13 $266	14 $297
15 $224	16 $245	17 $245	18 $245	19 $245	20 $255	21 $307
22 $237	23 $237	24 $226	25 $247	26 $237	27 $227	28 $236
29 $208	30 $218

Candeo Hotels Tokyo Shimbashi

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Double Room

Run of House

Double Room (1 Person)

Twin Room

Corner Twin Room

Corner Twin Room For 3 Adults

Corner King Room

King Room

Guest reviews of Candeo Hotels Tokyo Shimbashi

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