Randor Residence Tokyo Suites
$165
/ night
Avg. for November
Prices for Randor Residence Tokyo Suites
Select dates to see prices and availability
$165
/ night
Avg. for November
Monthly average prices
Nightly prices at Randor Residence Tokyo Suites average $51 in July, the cheapest month, and $165 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $88 |
| February | $100 |
| March | $115 |
| April | $152 |
| May | $104 |
| June | $80 |
| July | $51 |
| August | $64 |
| September | $62 |
| October | $141 |
| November | $165 |
| December | $155 |
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Nov · $165
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Most expensive: November (~$165)
Cheapest: July (~$51)
About this property
Convenient aparthotel with complimentary wifi and concierge services, close to Sensoji Temple and Ueno Park.
Location
Located in Arakawa, a neighbourhood in Tokyo, Randor Residence Tokyo Suites is near a train station. Ameyoko Shopping District and Tsukiji Outer Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Tokyo Disneyland® and Tokyo Disney Resort® are not to be missed.
Free Wi-Fi
Non-Smoking Rooms
Family Room
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Room options
19
Deluxe Family Suite
Room details
1 Full Bed
, 2 Twin Beds
, and 8× Futon Beds
883 ft²
Air ConditioningHeatingKitchenPrivate EntranceHot Tub
45
Deluxe Suite
Room details
2 Twin Beds
2 Twin Beds
8× Futon Beds
883 ft²
Air ConditioningHeatingKitchenPrivate EntranceHot Tub
1
Queen Suite with Spa Bath
Room details
1 Queen Bed
Sleeps 3
355 ft²
Air ConditioningHeatingKitchenPrivate EntranceSpa Bath
1
Presidential Suite
Room details
2 Full Beds
and 8× Futon Beds
1076 ft²
Air ConditioningHeatingKitchenPrivate EntranceHot Tub
10
Family Suite
Room details
2 Twin Beds
and 3× Futon Beds
Sleeps 5
377 ft²
Air ConditioningHeatingKitchenPrivate EntranceSpa Bath
13
Executive Suite
Room details
1 Full Bed
and 4× Twin Beds
Sleeps 6
527 ft²
Air ConditioningHeatingKitchenPrivate EntranceSpa Bath
2
Two-Bedroom Suite
Room details
1 Full Bed
and 2 Twin Beds
8× Futon Beds
915 ft²
Air ConditioningHeatingKitchenPrivate EntranceHot Tub
15
Deluxe Suite with Spa Bath
Room details
1 Queen Bed
and 3× Futon Beds
Sleeps 4
441 ft²
Air ConditioningHeatingKitchenPrivate EntranceSpa Bath
14
Superior Suite
Room details
1 Full Bed
and 2 Futon Beds
Sleeps 4
441 ft²
Air ConditioningHeatingKitchenPrivate EntranceHot Tub
Guest reviews of Randor Residence Tokyo Suites
7.6
Good
Based on 420 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Randor Residence Tokyo Suites offers very spacious apartment-style rooms near Machiya station with convenience stores nearby, but cleanliness and maintenance are inconsistent, with recurring reports of dust, stains, mold, and worn or broken furnishings, plus train and road noise.
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What guests think
Randor Residence Tokyo Suites offers very spacious apartment-style rooms near Machiya station with convenience stores nearby, but cleanliness and maintenance are inconsistent, with recurring reports of dust, stains, mold, and worn or broken furnishings, plus train and road noise.
Guests appreciate family-friendly layouts and practical in-room kitchens and washers, though kitchenware can be limited and there is no daily housekeeping. Front desk presence is limited with self check-in common, and service ranges from helpful to unresponsive. Best for travelers who value space and convenience over hotel-style polish and constant staff support.
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AI-generated summary based on recent guest reviews
Facilities
Apartment-style setups with in-room kitchens and washers are practical, but kitchenware can be limited and some appliances or fixtures need attention. Housekeeping is not daily, self check-in is common, and elevator access to lower floors can be limited.
Related guest reviews
6
Eugene
Sep 29, 2025
·
Stayed 5 nights
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
8
Trung
Nov 9, 2025
·
Stayed 4 nights
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
6
シュンケツ
Aug 29, 2025
·
Stayed 3 nights
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
8
Noriko
Nov 30, 2025
·
Stayed 2 nights
最寄り駅から近く、目の前にコンビニがあったりと環境はいいと思います。 部屋も広く使いやすかったですが、椅子の溝の汚れや家電製品のホコリ、ゴミ箱の蓋が壊れていて閉まらないなど細かいところが目につきました。 あとはお風呂の栓が閉まらず湯船に浸かれなかったのが残念でした。 洗濯機もあり、浴室乾燥も使えたのでとても助かりましたがハンガーをかけられる所があると更に良いなと思います。
最寄り駅から近く、目の前にコンビニがあったりと環境はいいと思います。 部屋も広く使いやすかったですが、椅子の溝の汚れや家電製品のホコリ、ゴミ箱の蓋が壊れていて閉まらないなど細かいところが目につきました。 あとはお風呂の栓が閉まらず湯船に浸かれなかったのが残念でした。 洗濯機もあり、浴室乾燥も使えたのでとても助かりましたがハンガーをかけられる所があると更に良いなと思います。
8
ALLEN
Jun 18, 2025
·
Stayed 13 nights
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
10
storm
Dec 14, 2024
·
Stayed 9 nights
Hotel was overall pretty clean. Could’ve used one last quick vacuuming prior to our check in. Kitchen was great and made it easy to save money on eating out. Fridge was nice and cold and freezer made it easy to keep treats frozen. Microwave made it easy to warm up instant rice. I also emailed the hotel 1 month prior to check in as I wanted to have packages delivered there to be held for when I arrive and they graciously allowed me to do so. Only downside was having to walk up a flight of stairs as our room was on the second floor and the elevators only appeared to stop on 3rd floor and above. Overall, the area is great, there’s multiple konbinis within walking distance, with a 711 being directly across the street. Machiya train station is about a 4 minute walk and there are numerous grocery stores within walking distance as well.
Hotel was overall pretty clean. Could’ve used one last quick vacuuming prior to our check in. Kitchen was great and made it easy to save money on eating out. Fridge was nice and cold and freezer made it easy to keep treats frozen. Microwave made it easy to warm up instant rice. I also emailed the hotel 1 month prior to check in as I wanted to have packages delivered there to be held for when I arrive and they graciously allowed me to do so. Only downside was having to walk up a flight of stairs as our room was on the second floor and the elevators only appeared to stop on 3rd floor and above. Overall, the area is great, there’s multiple konbinis within walking distance, with a 711 being directly across the street. Machiya train station is about a 4 minute walk and there are numerous grocery stores within walking distance as well.
8
KAY MENG
Mar 21, 2024
·
Stay 3 nights in this apartment hotel. Front desk open only normal hours and staff was friendly to guide us on self-check-in. Room size was ok for 5 adults, it's clean and beddings are comfortable. The room comes with a pantry well-equipped with 2-in-1 oven, fridge, stove, sink, cups, plates & cutlery and washer. Minor drawback is that there is no complimentary drinking water, coffee/tea, and there is no daily cleaning services nor amenities which is typical for apartment type hotel, but it's ok as we're staying only 3 nights. There is limited eateries/restaurant in the vicinity but there are a couple of of 24hr convenience stores nearby. As we're driving, we are able to park our car in the small pay car park beside the hotel, so it's quite convenient though the parking fee is a little expensive as in the case of most part of Tokyo, especially in the city area. Overall, we're happy with our stays and will consider the hotel for our future trip.
Stay 3 nights in this apartment hotel. Front desk open only normal hours and staff was friendly to guide us on self-check-in. Room size was ok for 5 adults, it's clean and beddings are comfortable. The room comes with a pantry well-equipped with 2-in-1 oven, fridge, stove, sink, cups, plates & cutlery and washer. Minor drawback is that there is no complimentary drinking water, coffee/tea, and there is no daily cleaning services nor amenities which is typical for apartment type hotel, but it's ok as we're staying only 3 nights. There is limited eateries/restaurant in the vicinity but there are a couple of of 24hr convenience stores nearby. As we're driving, we are able to park our car in the small pay car park beside the hotel, so it's quite convenient though the parking fee is a little expensive as in the case of most part of Tokyo, especially in the city area. Overall, we're happy with our stays and will consider the hotel for our future trip.
10
Anis
Jan 25, 2025
·
Stayed 5 nights
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
4
CARLY
Jun 5, 2025
·
Stayed 9 nights
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
We were very disappointed with our apartment. It was dirty, run down, and not as described. It was supposed to have multiple beds and a kitchen, but the only furniture in the room when we arrived was one small double bed, a dirty dining table with sticky drink rings on it, and two wooden stools. The so called kitchen was one very small bench with a sink and hotplates, and an old mini fridge with no freezer section and that barely worked. When we asked about the multiple beds and microwave, they brought in an old microwave from the storeroom as well as a very dirty futon mattress that felt like sleeping on the floor. There wasn’t even a lounge of any kind and the kitchen utensils were incredibly limited. We ended up buying a camping mattress and toaster, and eating our toast out of bowls as there weren’t even any plates. There were also no proper blinds so we were woken up before 5am every morning as that’s when the sun comes up in Tokyo! The whole place was so depressing we considered just leaving, forfeiting the money we had paid, and staying at a different hotel. The only good thing about the place was the location.
10
Benjamin
Dec 2, 2024
·
Stayed 7 nights
Location is good. Near Machiya station, short walk. Chiyoda Line, Keisei Line and Sakura Tram Line. Supermarket, mall, 7-11 just opposite. 15min walk nearby hospital, clinics etc. Downside is Ambulance, Fire engines, police vehicles all pass by frequently. Sirens and lights. Above ground train rattles by until service ends past midnight. Can be noisy if you’re sensitive. Washing machine only. No dryer, not many hangers but hanging rack was adequate for 4-5 pax. Stove was a little tricky to use but that’s just unfamiliar design. It works well. Pots were clean. Utensils and crockery were clean. Futons and bedding were excellent. Very comfortable and enough futons for 7 pax. Front desk manned by young people. English was ok.
Location is good. Near Machiya station, short walk. Chiyoda Line, Keisei Line and Sakura Tram Line. Supermarket, mall, 7-11 just opposite. 15min walk nearby hospital, clinics etc. Downside is Ambulance, Fire engines, police vehicles all pass by frequently. Sirens and lights. Above ground train rattles by until service ends past midnight. Can be noisy if you’re sensitive. Washing machine only. No dryer, not many hangers but hanging rack was adequate for 4-5 pax. Stove was a little tricky to use but that’s just unfamiliar design. It works well. Pots were clean. Utensils and crockery were clean. Futons and bedding were excellent. Very comfortable and enough futons for 7 pax. Front desk manned by young people. English was ok.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with repeated reports of dust, stained linens and sofas, mold, odors, and inadequately cleaned bathrooms, though a few guests found their units clean. Some severe cases mentioned blood stains and pests.
Related guest reviews
6
Eugene
Sep 29, 2025
·
Stayed 5 nights
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
2
jane
Dec 2, 2024
·
Stayed 3 nights
This property is terribly dirty. I am serious. Could not sit on the sofa, lay down on blankets because it was so dirty, full of mold. I am not kidding.
This property is terribly dirty. I am serious. Could not sit on the sofa, lay down on blankets because it was so dirty, full of mold. I am not kidding.
6
イサオ
Aug 24, 2025
·
Stayed 1 night
風呂とトイレにカビのような汚れが気になった。
風呂とトイレにカビのような汚れが気になった。
2
Natasha
Oct 15, 2025
·
Stayed 5 nights
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
2
Gabriel Thyalis
Oct 3, 2024
·
Stayed 4 nights
On a été piqué par des punaises de lits en allant se coucher. On a dormis sur le sol dans l’une des pièces. On a annulé notre séjour. Long story short , à éviter à tout prix.
On a été piqué par des punaises de lits en allant se coucher. On a dormis sur le sol dans l’une des pièces. On a annulé notre séjour. Long story short , à éviter à tout prix.
4
Valerie
Nov 11, 2025
·
Stayed 3 nights
La limpieza fue muy mala, los.pisos pegajosos, micho polvo, los.futones, sofa, almohadas todas manchadas. Miy amplio el depa pero mucha falta de mantenimiento. El.boiler para el.agua caliente estaba super ruidoso, la.calle.tmb pasaron ambulancias cada media hora y aunque esta super que la.estacipn de tren este cerca, pasa.super cerca del.depa y tmb es muy ruidoso. No lo recomendaria a nadie la verdad.
La limpieza fue muy mala, los.pisos pegajosos, micho polvo, los.futones, sofa, almohadas todas manchadas. Miy amplio el depa pero mucha falta de mantenimiento. El.boiler para el.agua caliente estaba super ruidoso, la.calle.tmb pasaron ambulancias cada media hora y aunque esta super que la.estacipn de tren este cerca, pasa.super cerca del.depa y tmb es muy ruidoso. No lo recomendaria a nadie la verdad.
2
Mutsuki
Oct 25, 2025
·
Stayed 2 nights
めちゃくちゃ汚かった
めちゃくちゃ汚かった
2
HASHIMOTO
Nov 22, 2025
·
Stayed 3 nights
とても汚くて埃だらけ最悪のホテルです。 至る所に埃、カーペットにも多数のシミや汚れがたくさんあります。 コロコロを持参していたのですがカーペットには髪の毛が大量にありすぐに清掃も入ってもらえなかったので自分で掃除しました。 受付フロントの接客も最悪、音楽を聴きアニメを見ながら勤務で挨拶も無し。絶対に泊まらない方が良いです。親会社のSatisfillという会社も全く対応してくれません。問い合わせても返答なし。全てがいい加減なホテルです。 他の方も口コミにあげている通りです。
とても汚くて埃だらけ最悪のホテルです。 至る所に埃、カーペットにも多数のシミや汚れがたくさんあります。 コロコロを持参していたのですがカーペットには髪の毛が大量にありすぐに清掃も入ってもらえなかったので自分で掃除しました。 受付フロントの接客も最悪、音楽を聴きアニメを見ながら勤務で挨拶も無し。絶対に泊まらない方が良いです。親会社のSatisfillという会社も全く対応してくれません。問い合わせても返答なし。全てがいい加減なホテルです。 他の方も口コミにあげている通りです。
6
Anett
Aug 12, 2025
·
Stayed 3 nights
A szállással szembeni bolt nagyon hasznos volt, közel a tömegközlekedés, de maga a szoba felújításra szorult, zavartak minket a foltos párnák, függöny, szőnyeg. Összességében ez nem vont le az utazásunk élményéből, de kicsit másnak képzeltük el.
A szállással szembeni bolt nagyon hasznos volt, közel a tömegközlekedés, de maga a szoba felújításra szorult, zavartak minket a foltos párnák, függöny, szőnyeg. Összességében ez nem vont le az utazásunk élményéből, de kicsit másnak képzeltük el.
2
linh
Nov 26, 2025
·
Stayed 7 nights
The room had mold and when we asked to give a compensation they refused because of the no cancellations but that cancellation did not mention mold! All they offered was a two hour extra stay and cleaned the shower. There was fired blood on the mat. Mold in the ac and shower. We were also locked out by the time we got back for the extra two hour stay. There was also other stuff smeared on the walls that I did not try to even take a hard look at. There’s cracks bulges in the walls. Broken furniture
The room had mold and when we asked to give a compensation they refused because of the no cancellations but that cancellation did not mention mold! All they offered was a two hour extra stay and cleaned the shower. There was fired blood on the mat. Mold in the ac and shower. We were also locked out by the time we got back for the extra two hour stay. There was also other stuff smeared on the walls that I did not try to even take a hard look at. There’s cracks bulges in the walls. Broken furniture
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AI-generated summary based on recent guest reviews
Rooms
Rooms are notably large and suited to families or groups, with comfortable beds in some units. However, many note aging interiors, broken or missing fixtures, and noise from trains, roads, or other guests.
Related guest reviews
6
Eugene
Sep 29, 2025
·
Stayed 5 nights
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
While apartment is spacious and comfortable there were down sides: Property outdated. Train noise 24/7. Towels smell unpleasant. Sofa dirty with numerous stains. Cleaning not thorough, dust found almost everywhere. Draining liner was not replaced or cleaned therefore shower wasn’t draining. No glasses, very limited kitchenware: only one small pan and one huge pot. Staff not looking up from phones/computers when you come in.
6
Leonard
May 30, 2025
·
Stayed 2 nights
Hotel for the most part was good. Our room on the other hand, we had some broken windows, no room number on the door, broken curtains, the toilet paper holder needs a little tightening on the screws, the remote for the ac has some crust on it, window sill was dusty, one of the doors had a hole on it, damage to the center devider ,and the projector did not work. We ended up just using our hotel room for storage. I can see lots of potential since the room was very spacious and bus station was right outside the hotel.
Hotel for the most part was good. Our room on the other hand, we had some broken windows, no room number on the door, broken curtains, the toilet paper holder needs a little tightening on the screws, the remote for the ac has some crust on it, window sill was dusty, one of the doors had a hole on it, damage to the center devider ,and the projector did not work. We ended up just using our hotel room for storage. I can see lots of potential since the room was very spacious and bus station was right outside the hotel.
6
Poppy
Nov 5, 2025
·
Stayed 3 nights
We had a nice short stay at this hotel. Whilst the rooms could definitely be upgraded with some stains and holes in the wall, it was sufficient for what we needed in terms of size and location. Only real issues we had were working the air con system, the loud hoovering outside our door for a couple of hours and lack of luggage transfer.
We had a nice short stay at this hotel. Whilst the rooms could definitely be upgraded with some stains and holes in the wall, it was sufficient for what we needed in terms of size and location. Only real issues we had were working the air con system, the loud hoovering outside our door for a couple of hours and lack of luggage transfer.
6
Shuyi
Oct 13, 2025
·
Stayed 3 nights
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
8
Elizabeth
Jan 23, 2025
·
Stayed 4 nights
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
8
NORIKO
Sep 3, 2023
·
Stayed 3 nights
部屋はとても広く、お風呂にもジャグジーがありとてもよかったです。 ただ冷蔵庫の中に前回の人の残りや、ベットの下に靴下があったり清掃してないなかな？って所がすこしありました。 上の階の方か同じ階の方かはわからないのですが、夜中３時ごろまで毎晩暴れてるような物音、大声が酷くてほとんど寝れませんだした。 椅子を引きずって暴れているようなので、防音の為の絨毯などの対策があればいいのかな。と思いました。
部屋はとても広く、お風呂にもジャグジーがありとてもよかったです。 ただ冷蔵庫の中に前回の人の残りや、ベットの下に靴下があったり清掃してないなかな？って所がすこしありました。 上の階の方か同じ階の方かはわからないのですが、夜中３時ごろまで毎晩暴れてるような物音、大声が酷くてほとんど寝れませんだした。 椅子を引きずって暴れているようなので、防音の為の絨毯などの対策があればいいのかな。と思いました。
10
Melissa
Oct 19, 2025
·
Stayed 6 nights
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there. The rooms are amazing! The beds are really soft
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there. The rooms are amazing! The beds are really soft
10
Steve
Sep 11, 2025
·
Stayed 8 nights
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
8
Jennifer
Oct 26, 2025
·
Stayed 3 nights
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
10
Jose
Nov 21, 2025
·
Stayed 4 nights
Room was very spacious
Room was very spacious
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AI-generated summary based on recent guest reviews
Service
Front desk coverage is limited and self check-in is common; interactions range from helpful and friendly to unresponsive or slow. Several guests reported delays for towels or assistance and difficulties resolving issues or refunds.
Related guest reviews
8
Trung
Nov 9, 2025
·
Stayed 4 nights
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
Front desk staffs were not always present, we had to self check in on arrival. Self check in was easy to do. Hotel doesn't offer daily room cleaning.
2
nozomi
Oct 24, 2025
·
Stayed 2 nights
連泊したのですが、タオルを朝ドアの前に出すと書いていたので出しました。 出先から夜に帰るとタオルがなく、フロントには人がいない。 連絡先書いていたので連絡すると15分くらいでお待ちします。と言ったが1時間以上待った。 時間も時間でだいぶ困りました。 もっと工夫したほうがいいと思います
連泊したのですが、タオルを朝ドアの前に出すと書いていたので出しました。 出先から夜に帰るとタオルがなく、フロントには人がいない。 連絡先書いていたので連絡すると15分くらいでお待ちします。と言ったが1時間以上待った。 時間も時間でだいぶ困りました。 もっと工夫したほうがいいと思います
2
Hatsumi
Jul 5, 2025
·
Stayed 3 nights
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
Beware! Don’t believe the photos. The actual conditions are totally different! It was like a scam.. this hotel is so old and dirty. They don’t even repair the damages nor clean the room. Stains and damages are everywhere! It was a bad sanitary condition and we decided to leave as we didn’t want to stay there even for an hour. The front staff didn’t even know the manager’s contact number. It’s a strange management.
10
Steve
Sep 11, 2025
·
Stayed 8 nights
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
8
KAY MENG
Mar 21, 2024
·
Stay 3 nights in this apartment hotel. Front desk open only normal hours and staff was friendly to guide us on self-check-in. Room size was ok for 5 adults, it's clean and beddings are comfortable. The room comes with a pantry well-equipped with 2-in-1 oven, fridge, stove, sink, cups, plates & cutlery and washer. Minor drawback is that there is no complimentary drinking water, coffee/tea, and there is no daily cleaning services nor amenities which is typical for apartment type hotel, but it's ok as we're staying only 3 nights. There is limited eateries/restaurant in the vicinity but there are a couple of of 24hr convenience stores nearby. As we're driving, we are able to park our car in the small pay car park beside the hotel, so it's quite convenient though the parking fee is a little expensive as in the case of most part of Tokyo, especially in the city area. Overall, we're happy with our stays and will consider the hotel for our future trip.
Stay 3 nights in this apartment hotel. Front desk open only normal hours and staff was friendly to guide us on self-check-in. Room size was ok for 5 adults, it's clean and beddings are comfortable. The room comes with a pantry well-equipped with 2-in-1 oven, fridge, stove, sink, cups, plates & cutlery and washer. Minor drawback is that there is no complimentary drinking water, coffee/tea, and there is no daily cleaning services nor amenities which is typical for apartment type hotel, but it's ok as we're staying only 3 nights. There is limited eateries/restaurant in the vicinity but there are a couple of of 24hr convenience stores nearby. As we're driving, we are able to park our car in the small pay car park beside the hotel, so it's quite convenient though the parking fee is a little expensive as in the case of most part of Tokyo, especially in the city area. Overall, we're happy with our stays and will consider the hotel for our future trip.
4
Sheryl
Apr 16, 2025
·
Stayed 4 nights
Would not recommend. Designed more like a youth hostel. Biggest issues were the MIA front desk staff and the cleanliness of the room (particularly the bath tub/shower area). We had other issues with clarity in communication over check out but the main reasons why we booked these facilities - to have a front desk for help and an "upgraded" room for the bath - failed on both fronts. I'm pretty sure the bathtub had not been cleaned and disinfected in quite some time. The walls and furniture were all damaged and the trashcans (like the lids) were dirty. So if you expect the room to be updated and/or clean and any help from the front desk, this would not be the place for you. There are better options at this price point out there.
Would not recommend. Designed more like a youth hostel. Biggest issues were the MIA front desk staff and the cleanliness of the room (particularly the bath tub/shower area). We had other issues with clarity in communication over check out but the main reasons why we booked these facilities - to have a front desk for help and an "upgraded" room for the bath - failed on both fronts. I'm pretty sure the bathtub had not been cleaned and disinfected in quite some time. The walls and furniture were all damaged and the trashcans (like the lids) were dirty. So if you expect the room to be updated and/or clean and any help from the front desk, this would not be the place for you. There are better options at this price point out there.
8
Ice
Mar 11, 2025
·
Stayed 4 nights
Good value for money, staff not always the friendlist
Good value for money, staff not always the friendlist
10
Luz María
Nov 26, 2024
·
Stayed 4 nights
Un servicio exelente
Un servicio exelente
10
Jason
May 1, 2025
·
Stayed 4 nights
This property provided lots of space compared to previous places we stayed at. It was comfortable and had everything we needed for our family of five. The people working there were very friendly and helpful. We wanted our towels replaced and though it looked like they were done their shift and about to leave, they put in the effort to get us new towels. Only complaint was that the sofa was dirty with stains. We didn't really need the sofa, but they really should replace it.
This property provided lots of space compared to previous places we stayed at. It was comfortable and had everything we needed for our family of five. The people working there were very friendly and helpful. We wanted our towels replaced and though it looked like they were done their shift and about to leave, they put in the effort to get us new towels. Only complaint was that the sofa was dirty with stains. We didn't really need the sofa, but they really should replace it.
10
Mary
Jan 22, 2025
·
Stayed 3 nights
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
Great location! Easy walk to Michiya station with loads of dining and shopping options nearby. A few subway stops away from the heart of Tokyo, far enough to be quiet.Randor was spacious for our family of 5. It was clean. Staff were mostly non-existent but helpfulwhen needed. Id stay here again for sure 😊
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AI-generated summary based on recent guest reviews
Location
Close to Machiya station with convenience stores and eateries nearby, making city access easy. Some guests mention distance from central sights and frequent noise from trains, roads, or sirens.
Related guest reviews
8
Elizabeth
Jan 23, 2025
·
Stayed 4 nights
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
10
miyuki
Sep 18, 2025
·
Stayed 6 nights
Very nice place near the station
Very nice place near the station
8
Deo Gene
Jun 17, 2025
·
Stayed 4 nights
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
10
Anis
Jan 25, 2025
·
Stayed 5 nights
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
The location is very strategic.. situated in between 2 stations within less then 500m away. The 7e and self laundry is just across the street… not to forget the plenty of paid parking spaces around the property…Our 2nd stay here and definitely will come and stay again..
10
Charleen
Nov 27, 2023
·
Stayed 6 nights
Right across 7-11, great place for a family. Spacious and provides the basic amenities. It’s about a 10-15min walk to mikawashima station and Machiya station about 5-7 min walk from apartment.
Right across 7-11, great place for a family. Spacious and provides the basic amenities. It’s about a 10-15min walk to mikawashima station and Machiya station about 5-7 min walk from apartment.
8
Dana
Aug 2, 2025
·
Stayed 3 nights
It was walking distance to the train stations.
It was walking distance to the train stations.
10
Satoru
Sep 1, 2025
·
Stayed 3 nights
スーパーが近く、とても便利でした。
スーパーが近く、とても便利でした。
8
Jennifer
Oct 26, 2025
·
Stayed 3 nights
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
8
Thai
Dec 1, 2024
·
Stayed 3 nights
The place is clean and close to the train station, 7-eleven
The place is clean and close to the train station, 7-eleven
10
Benjamin
Dec 2, 2024
·
Stayed 7 nights
Location is good. Near Machiya station, short walk. Chiyoda Line, Keisei Line and Sakura Tram Line. Supermarket, mall, 7-11 just opposite. 15min walk nearby hospital, clinics etc. Downside is Ambulance, Fire engines, police vehicles all pass by frequently. Sirens and lights. Above ground train rattles by until service ends past midnight. Can be noisy if you’re sensitive. Washing machine only. No dryer, not many hangers but hanging rack was adequate for 4-5 pax. Stove was a little tricky to use but that’s just unfamiliar design. It works well. Pots were clean. Utensils and crockery were clean. Futons and bedding were excellent. Very comfortable and enough futons for 7 pax. Front desk manned by young people. English was ok.
Location is good. Near Machiya station, short walk. Chiyoda Line, Keisei Line and Sakura Tram Line. Supermarket, mall, 7-11 just opposite. 15min walk nearby hospital, clinics etc. Downside is Ambulance, Fire engines, police vehicles all pass by frequently. Sirens and lights. Above ground train rattles by until service ends past midnight. Can be noisy if you’re sensitive. Washing machine only. No dryer, not many hangers but hanging rack was adequate for 4-5 pax. Stove was a little tricky to use but that’s just unfamiliar design. It works well. Pots were clean. Utensils and crockery were clean. Futons and bedding were excellent. Very comfortable and enough futons for 7 pax. Front desk manned by young people. English was ok.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
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AI-generated summary based on recent guest reviews
10
HARPREET
Oct 11, 2026
·
Stayed 8 nights
Flooring should be changed to laminate Carpet makes the place moist and damp
Flooring should be changed to laminate Carpet makes the place moist and damp
10
Chi Tung
Jul 30, 2026
·
Stayed 5 nights
We thought water flow too low at bath room. It will be perfect when water flow getting stronger.
We thought water flow too low at bath room. It will be perfect when water flow getting stronger.
8
Kar Yan
Jul 23, 2026
·
Stayed 7 nights
the only thing I will not consider this hotel again is the kitchen is a little bit dirty. Other thing are all good.
the only thing I will not consider this hotel again is the kitchen is a little bit dirty. Other thing are all good.
8
Nikan
Jul 18, 2026
·
Stayed 5 nights
The room was very conveniently located across from a 7/11 convenient store so that was a huge bonus. It is also within walking distance to the subway. Okay location and good staff.
The room was very conveniently located across from a 7/11 convenient store so that was a huge bonus. It is also within walking distance to the subway. Okay location and good staff.
10
Lionel
Jul 15, 2026
·
Stayed 4 nights
Spacious and convenient location.
Spacious and convenient location.
FAQs about Randor Residence Tokyo Suites
Are pets allowed at the hotel?
Pets are not allowed at the property. Only service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the receptionist for arrangements.
Where is the hotel located?
The property is located in Arakawa, Tokyo, near a train station. It is close to attractions such as Sensoji Temple, Ueno Park, and Tokyo Disneyland, making it convenient for visitors to explore the area.
What are the policies for children staying at the hotel?
Children are welcome at the property. Children up to the age of 6 years can stay for free if using existing beds in the parent or guardian's room.
Are extra beds or cribs available at the hotel?
Extra beds and cribs are not available at the property. Rollaway beds and infant beds are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-14: 285.6468074265137USD
- 2026-11-15: 128.0948098005066USD
- 2026-11-16: 128.07639966786195USD
- 2026-11-17: 114.3047205482483USD
- 2026-11-18: 85.86456429438782USD
- 2026-11-19: 132.68829348577881USD
- 2026-11-20: 186.43792467044068USD
- 2026-11-21: NO DATA
- 2026-11-22: 226.25718290594483USD
- 2026-11-23: 60.14732468969727USD
- 2026-11-24: 59.62882588539887USD
- 2026-11-25: 73.81947639509583USD
- 2026-11-26: 73.81947639509583USD
- 2026-11-27: 92.20325958996582USD
- 2026-11-28: 231.09813106948855USD
- 2026-11-29: 87.64239102319337USD
- 2026-11-30: 73.81947639509583USD
- 2026-12-01: 73.39012249758912USD
- 2026-12-02: 80.9581924570923USD
- 2026-12-03: 73.81947639509583USD
- 2026-12-04: 92.65852560198975USD
- 2026-12-05: 153.05587149920655USD
- 2026-12-06: 69.26831330711366USD
- 2026-12-07: 65.7166337132187USD
- 2026-12-08: 61.732547285247804USD
- 2026-12-09: 77.45041880082702USD
- 2026-12-10: 69.42056485177612USD
- 2026-12-11: 97.1977460730896USD
- 2026-12-12: 162.41518260577394USD
- 2026-12-13: 69.42056485177612USD
- 2026-12-14: 74.40610278253175USD
- 2026-12-15: 74.12249086245728USD
- 2026-12-16: 60.14732468969727USD
- 2026-12-17: 60.48541428643036USD
- 2026-12-18: 111.38719811595155USD
- 2026-12-19: 153.43650456600952USD
- 2026-12-20: 87.54465500151062USD
- 2026-12-21: 88.0976570352173USD
- 2026-12-22: 88.0976570352173USD
- 2026-12-23: 106.94715182673646USD
- 2026-12-24: 184.031554651001USD
- 2026-12-25: 242.15204904989625USD
- 2026-12-26: 255.92999383822632USD
- 2026-12-27: 154.97755629968262USD
- 2026-12-28: 139.36133159230042USD
- 2026-12-29: 139.36133159230042USD
- 2026-12-30: 198.31805307147218USD
- 2026-12-31: 207.82469570095827USD
- 2027-01-01: 145.28248945285034USD
- 2027-01-02: 129.70521281503298USD
- 2027-01-03: 121.0822733730774USD
- 2027-01-04: 51.03603734592438USD
- 2027-01-05: 50.97483984469605USD
- 2027-01-06: 51.073353818534855USD
- 2027-01-07: 51.127091389358526USD
- 2027-01-08: 83.47409814010621USD
- 2027-01-09: 134.95644874053957USD
- 2027-01-10: 145.28248945285034USD
- 2027-01-11: 60.48317714833832USD
- 2027-01-12: 62.96178317932892USD
- 2027-01-13: 62.96178317932892USD
- 2027-01-14: NO DATA
Accommodation Tax for stays in Tokyo is payable directly at the property. The Tokyo Accommodation Tax rates will be revised from April 1, 2027. The actual amount will be collected at check-in.
Check-in time starts at15:00Check-out time ends at11:00Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 9 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Futon bed fee: JPY 3000 per stay; Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Breakfast is not provided.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Popular amenities
Free Wi-Fi
Non-Smoking Rooms
Family Room
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Services
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Concierge Services
General
Non-Smoking Rooms
Family Room
Activities
Outdoor Furniture
Internet
Free Wi-Fi