Name: TownePlace by Marriott Suites Gallup
Address: 3920 Highway 66, Gallup, New Mexico, United States of America, Gallup, New Mexico, US
Price range: $158–$213 per night
Rating: 8.7

What guests think

Reviews of TownePlace by Marriott Suites Gallup describe generally clean, comfortable suites—many with practical kitchen layouts and comfy beds—and friendly staff, offering a solid stopover experience for travelers seeking space and convenience near the interstate.

Multiple reviews cite the pool or jacuzzi being closed and occasional elevator problems. Breakfast is available but basic, with items sometimes running low by mid-morning. Room experiences vary, with some reporting thin walls, highway or train noise, and spotty Wi‑Fi. Expect a practical stay with solid essentials and some amenity caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: several reports of the pool or jacuzzi being closed and elevator issues (including odors), though a few note the pool as warm and clean when available. Some minor maintenance issues were also mentioned.

Related guest reviews

6

Virginia

May 31, 2024

·

Stayed 1 night

The hotel elevators smelled strongly of sewage. The bathroom was so tiny that any really heavy person would not be able to enter and closed the door without stepping into the tub. Beds were poorly made so the thin blankets had to be pulled out of the bottom of the bed. The window screen did not properly fit the window. WIFI was horrible. The pool is warm and clean. Seems that many of Marriott brand properties are severely understaffed.

6

Diane

Mar 16, 2025

·

Stayed 2 nights

This was my first time staying here with my family. Negative-One elevator working during our stay-which made a longer wait time, the pool was closed and looked like it has been closed for some time. This should be disclosured at booking especially when you plan on using this amenity.Breakfast was average and seemed sparce by the time we got there at 9 am, the plates they offered were paper, which made carrying your food difficult. We used the laundry facilities and had to pay double the drying time as our clothes were still wet after 1 cycle. I've stayed at other hotels that are less expensive and the experience I had there with my family surpassed this one. The posita

8

Trine Tofting

Jul 18, 2025

·

Stayed 1 night

OK hotel, men det trænger til en opgradering. Jacuzzien virkede ikke og der var flere ting som manglede i buffeten til morgenmaden. God service og rummeligt værelse. Vi var en familie på 4 som havde en enkelt overnatning inden vi skulle køre videre næste dag.

Translate

8

Wadene

Dec 2, 2024

·

Stayed 1 night

The hotel was nice and the room was comfortable. The hotel pool was not open and not advertised on the website. Would have been nice to know. Staff were nice during check in and check out. The noise from the train was a slight rumble throughout the night, but it never blew its horn, so that was nice. The road noise from I-40 was loud, especially starting about 4:00 am. We even had ear plugs in, so if you stay here, take a small sound machine to help drown out the noise. Breakfast was mediocre for a Marriott. Some kind of breakfast sandwich was offered, with waffles, oatmeal and the normal fruit, yogurt and danishes. Scrambled eggs, sausage, biscuits, maybe gravy would have been nice and more filling. Hotel was very clean, and area was safe. We would stay here again with a sound machine for sleep.

4

marlene

Jul 6, 2025

·

Stayed 1 night

False advertisement. Jacuzzi not working. Poor internet connection. We got 2 room suite on 3rd floor. We picked hotel because they said they had Netflix availability however internet was soo slow picture was pixelated when we logged in.

2

Free

Nov 9, 2025

·

Stayed 1 night

I did not like this property because , I paid 275 dollars for. Room that was on the 4 th floor and had no working elevator …. And they couldn’t move me to another room because they couldn’t give me a refund , because , exped doesn’t give refunds , they want to recess and tell u to make a new reservation and that’s ridiculous

8

Kim

Oct 8, 2023

·

Stayed 1 night

The staff at check was excellent. He found a room on the bottom floor which was what we wanted. The room was wonderful except the garbage disposal didn't work and there was no coffee pot. Not big deals. Just an FYI. We loved the room.

6

Virginia

May 31, 2024

·

Stayed 1 night

The hotel elevators smelled strongly of sewage. The bathroom toilet area was tiny difficult to enter and exit. The beds were uncomfortable. The window screen did not properly fit the window. Outside noise from trains and traffic is noticeable. The pool is warm and clean.

10

Kim

May 2, 2023

·

Stayed 1 night

This was a one-night stay on a long trip. The only complaint about the hotel was that the bathtub did not have a stopper. The room was very nice, comfortable and clean. I will stay here again.

8

Cari

Mar 26, 2024

·

Stayed 1 night

Lost power which wasn’t their fault but there was no communication. Staff seemed short except for the woman working the desk in the morning. Clean hotel with really nice rooms and comfortable beds. Pool was clean and warm.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests reported clean rooms and common areas, but a few noted lapses such as unchanged sheets or poorly made beds, and one mention of overall dirtiness.

Related guest reviews

6

Virginia

May 31, 2024

·

Stayed 1 night

The hotel elevators smelled strongly of sewage. The bathroom was so tiny that any really heavy person would not be able to enter and closed the door without stepping into the tub. Beds were poorly made so the thin blankets had to be pulled out of the bottom of the bed. The window screen did not properly fit the window. WIFI was horrible. The pool is warm and clean. Seems that many of Marriott brand properties are severely understaffed.

2

Carlos

Mar 20, 2023

·

Stayed 1 night

I make my reservation vía expidia and I book a room 2queens and a sofa, when I check in they told me no room available just 2queens and was not ready yet they told me come back 40min later when I show up I get a extra room and they charge me twice for the extra room and was smelling like pizza inside, I talk to the manager and she said they don’t charge me twice but my statement of my bank show the charge. Hotel dirty and pool not available and is more then a 3 weeks pool close and staff not helpful

10

Jaclyn

Mar 23, 2025

·

Stayed 1 night

The staff were welcoming and kind throughout our stay. Our room was spacious and clean. Well lit parking with easy access to restaurants and the interstate. Highly recommend!!

10

Valerie

Apr 14, 2024

·

Stayed 1 night

The hotel is in a safe area next to a police station and other hotels. The room was clean. Enjoyed our stay.

8

Wadene

Dec 2, 2024

·

Stayed 1 night

The hotel was nice and the room was comfortable. The hotel pool was not open and not advertised on the website. Would have been nice to know. Staff were nice during check in and check out. The noise from the train was a slight rumble throughout the night, but it never blew its horn, so that was nice. The road noise from I-40 was loud, especially starting about 4:00 am. We even had ear plugs in, so if you stay here, take a small sound machine to help drown out the noise. Breakfast was mediocre for a Marriott. Some kind of breakfast sandwich was offered, with waffles, oatmeal and the normal fruit, yogurt and danishes. Scrambled eggs, sausage, biscuits, maybe gravy would have been nice and more filling. Hotel was very clean, and area was safe. We would stay here again with a sound machine for sleep.

10

John

Apr 2, 2024

·

Stayed 1 night

Room was decent size and clean. Looked a bit worn though. Dog friendly.

8

Mohammed

Dec 24, 2024

·

Stayed 1 night

The place was clean

6

Gwen

Dec 25, 2025

·

Stayed 1 night

Sheets had not been change from last visitors

8

Shelly

Mar 28, 2025

·

Stayed 1 night

Nice lobby. Desk attendant was nice and helpful. Room was clean but very dark. Not much out for breakfast at 7:45am when we came down before leaving.

10

Denise

Jan 14, 2025

·

Stayed 1 night

The room was very large and clean. Check-in and out was a breeze. Vanessa was wonderful. I think my dog kept wanting to go out just to see her! When traveling tgis route to get back to Illinois, I'd syay jere again.

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AI-generated summary based on recent guest reviews

Rooms

Suites are often spacious and practical with in‑room kitchens and comfortable beds, but experiences vary: some guests mention small layouts, thin walls, highway/train noise, dark lighting, lumpy beds, and unreliable Wi‑Fi.

Related guest reviews

6

Virginia

May 31, 2024

·

Stayed 1 night

The hotel elevators smelled strongly of sewage. The bathroom was so tiny that any really heavy person would not be able to enter and closed the door without stepping into the tub. Beds were poorly made so the thin blankets had to be pulled out of the bottom of the bed. The window screen did not properly fit the window. WIFI was horrible. The pool is warm and clean. Seems that many of Marriott brand properties are severely understaffed.

8

Douglas

Apr 17, 2024

·

Stayed 1 night

Rooms are tiny! TV is poorly placed. No regular coffee, just decaf, in the room. Staff, who were very friendly, said they had been out for a week. Walls are thin. Railroad on one side, highway on the other so noise all night. The friendly staff makes up for a lot of shortcomings of the property so I would stay there again. Skip Dennys and go into town to Jerry’s Cafe. New Mexican food to die for!

10

Sheila

May 14, 2024

·

Stayed 1 night

The hotel is right off the highway. There are place to eat right next door. We had a room with a full kitchen, everything you would need of you had planned a extended stay.

10

Justin

May 1, 2024

·

Stayed 1 night

Amazing multi-bedroom unit! Highly recommend.

8

Wadene

Dec 2, 2024

·

Stayed 1 night

The hotel was nice and the room was comfortable. The hotel pool was not open and not advertised on the website. Would have been nice to know. Staff were nice during check in and check out. The noise from the train was a slight rumble throughout the night, but it never blew its horn, so that was nice. The road noise from I-40 was loud, especially starting about 4:00 am. We even had ear plugs in, so if you stay here, take a small sound machine to help drown out the noise. Breakfast was mediocre for a Marriott. Some kind of breakfast sandwich was offered, with waffles, oatmeal and the normal fruit, yogurt and danishes. Scrambled eggs, sausage, biscuits, maybe gravy would have been nice and more filling. Hotel was very clean, and area was safe. We would stay here again with a sound machine for sleep.

6

Virginia

May 31, 2024

·

Stayed 1 night

The hotel elevators smelled strongly of sewage. The bathroom toilet area was tiny difficult to enter and exit. The beds were uncomfortable. The window screen did not properly fit the window. Outside noise from trains and traffic is noticeable. The pool is warm and clean.

10

Denise

Jan 14, 2025

·

Stayed 1 night

The room was very large and clean. Check-in and out was a breeze. Vanessa was wonderful. I think my dog kept wanting to go out just to see her! When traveling tgis route to get back to Illinois, I'd syay jere again.

10

Mitch

Aug 4, 2023

·

Stayed 1 night

There is a kitchen with full fridge, stovetop and dining ware. Every hotel should have this!

10

Amy

Dec 23, 2025

·

Stayed 1 night

The room design in these suites is extremely practical, with spaces and cubbies where needed and enough separation to not trip over each other while we stayed. The beds were extremely comfortable and I slept great. The only minor nitpick I had was how thin the toilet paper and facial tissue was, but that's it.

8

Darlene

Dec 31, 2023

·

Stayed 1 night

Very nice for a freeway close property. Quiet. Nice little kitchen suite. Bed was a little lumpy or something.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful with smooth check‑ins, though some reviews cite poor communication and unresolved billing or follow‑up issues.

Related guest reviews

2

Carlos

Mar 20, 2023

·

Stayed 1 night

I make my reservation vía expidia and I book a room 2queens and a sofa, when I check in they told me no room available just 2queens and was not ready yet they told me come back 40min later when I show up I get a extra room and they charge me twice for the extra room and was smelling like pizza inside, I talk to the manager and she said they don’t charge me twice but my statement of my bank show the charge. Hotel dirty and pool not available and is more then a 3 weeks pool close and staff not helpful

10

amanda

Oct 21, 2024

·

Stayed 1 night

Adrian was great at check in

10

Jaclyn

Mar 23, 2025

·

Stayed 1 night

The staff were welcoming and kind throughout our stay. Our room was spacious and clean. Well lit parking with easy access to restaurants and the interstate. Highly recommend!!

2

Free

Nov 9, 2025

·

Stayed 1 night

I did not like this property because , I paid 275 dollars for. Room that was on the 4 th floor and had no working elevator …. And they couldn’t move me to another room because they couldn’t give me a refund , because , exped doesn’t give refunds , they want to recess and tell u to make a new reservation and that’s ridiculous

8

Kim

Oct 8, 2023

·

Stayed 1 night

The staff at check was excellent. He found a room on the bottom floor which was what we wanted. The room was wonderful except the garbage disposal didn't work and there was no coffee pot. Not big deals. Just an FYI. We loved the room.

8

Shelly

Mar 28, 2025

·

Stayed 1 night

Nice lobby. Desk attendant was nice and helpful. Room was clean but very dark. Not much out for breakfast at 7:45am when we came down before leaving.

4

Yvonne

Jun 1, 2023

·

Stayed 1 night

At the end of our stay, I told the staff person that we were unable to take showers because there was no cold water only steaming hot she said she was going to let the manager know manager never returned a call

10

Denise

Jan 14, 2025

·

Stayed 1 night

The room was very large and clean. Check-in and out was a breeze. Vanessa was wonderful. I think my dog kept wanting to go out just to see her! When traveling tgis route to get back to Illinois, I'd syay jere again.

10

Carlos Eduardo

Apr 8, 2025

·

Stayed 1 night

Gostei muito do hotel. Tudo muito organizado, limpo, tudo novo. Pessoal super atencioso. Voltaria.

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8

Cari

Mar 26, 2024

·

Stayed 1 night

Lost power which wasn’t their fault but there was no communication. Staff seemed short except for the woman working the desk in the morning. Clean hotel with really nice rooms and comfortable beds. Pool was clean and warm.

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AI-generated summary based on recent guest reviews

Location

Convenient just off the highway with nearby dining and a generally safe feel, but traffic and train noise affect some stays.

Related guest reviews

10

Jaclyn

Mar 23, 2025

·

Stayed 1 night

The staff were welcoming and kind throughout our stay. Our room was spacious and clean. Well lit parking with easy access to restaurants and the interstate. Highly recommend!!

8

Douglas

Apr 17, 2024

·

Stayed 1 night

Rooms are tiny! TV is poorly placed. No regular coffee, just decaf, in the room. Staff, who were very friendly, said they had been out for a week. Walls are thin. Railroad on one side, highway on the other so noise all night. The friendly staff makes up for a lot of shortcomings of the property so I would stay there again. Skip Dennys and go into town to Jerry’s Cafe. New Mexican food to die for!

10

Sheila

May 14, 2024

·

Stayed 1 night

The hotel is right off the highway. There are place to eat right next door. We had a room with a full kitchen, everything you would need of you had planned a extended stay.

10

Valerie

Apr 14, 2024

·

Stayed 1 night

The hotel is in a safe area next to a police station and other hotels. The room was clean. Enjoyed our stay.

8

Wadene

Dec 2, 2024

·

Stayed 1 night

The hotel was nice and the room was comfortable. The hotel pool was not open and not advertised on the website. Would have been nice to know. Staff were nice during check in and check out. The noise from the train was a slight rumble throughout the night, but it never blew its horn, so that was nice. The road noise from I-40 was loud, especially starting about 4:00 am. We even had ear plugs in, so if you stay here, take a small sound machine to help drown out the noise. Breakfast was mediocre for a Marriott. Some kind of breakfast sandwich was offered, with waffles, oatmeal and the normal fruit, yogurt and danishes. Scrambled eggs, sausage, biscuits, maybe gravy would have been nice and more filling. Hotel was very clean, and area was safe. We would stay here again with a sound machine for sleep.

8

sari

Sep 22, 2024

·

Stayed 1 night

It fit the bill for what we needed. Location right off the highway, buffet breakfast offered.

8

Darlene

Dec 31, 2023

·

Stayed 1 night

Very nice for a freeway close property. Quiet. Nice little kitchen suite. Bed was a little lumpy or something.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is offered but feedback points to a limited selection and items running low by mid‑morning; overall quality described as average to mediocre.

Related guest reviews

6

Diane

Mar 16, 2025

·

Stayed 2 nights

This was my first time staying here with my family. Negative-One elevator working during our stay-which made a longer wait time, the pool was closed and looked like it has been closed for some time. This should be disclosured at booking especially when you plan on using this amenity.Breakfast was average and seemed sparce by the time we got there at 9 am, the plates they offered were paper, which made carrying your food difficult. We used the laundry facilities and had to pay double the drying time as our clothes were still wet after 1 cycle. I've stayed at other hotels that are less expensive and the experience I had there with my family surpassed this one. The posita

8

Trine Tofting

Jul 18, 2025

·

Stayed 1 night

OK hotel, men det trænger til en opgradering. Jacuzzien virkede ikke og der var flere ting som manglede i buffeten til morgenmaden. God service og rummeligt værelse. Vi var en familie på 4 som havde en enkelt overnatning inden vi skulle køre videre næste dag.

Translate

8

Wadene

Dec 2, 2024

·

Stayed 1 night

The hotel was nice and the room was comfortable. The hotel pool was not open and not advertised on the website. Would have been nice to know. Staff were nice during check in and check out. The noise from the train was a slight rumble throughout the night, but it never blew its horn, so that was nice. The road noise from I-40 was loud, especially starting about 4:00 am. We even had ear plugs in, so if you stay here, take a small sound machine to help drown out the noise. Breakfast was mediocre for a Marriott. Some kind of breakfast sandwich was offered, with waffles, oatmeal and the normal fruit, yogurt and danishes. Scrambled eggs, sausage, biscuits, maybe gravy would have been nice and more filling. Hotel was very clean, and area was safe. We would stay here again with a sound machine for sleep.

8

sari

Sep 22, 2024

·

Stayed 1 night

It fit the bill for what we needed. Location right off the highway, buffet breakfast offered.

8

Shelly

Mar 28, 2025

·

Stayed 1 night

Nice lobby. Desk attendant was nice and helpful. Room was clean but very dark. Not much out for breakfast at 7:45am when we came down before leaving.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $208	19 $209
20 $203	21 $213	22 $197	23 $195	24 $195	25 $204	26 $199
27 $203	28 $203	29 $199	30 $199

Su	Mo	Tu	We	Th	Fr	Sa
				1 $204	2 $190	3 $189
4 $169	5 $172	6 $184	7 $184	8 $178	9 $179	10 $184
11 $158	12 $174	13 $173	14 $184	15 $180	16 $177	17 $183
18 $163	19 $171	20 $179	21 $180	22 $169	23 $165	24 $183
25 $170	26 $162	27 $166	28 $169	29 $168	30 $177	31 $180

TownePlace by Marriott Suites Gallup

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 2 Bedrooms (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom

Studio, 2 Queen Beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms

Suite, 1 Bedroom (Hearing Accessible)

Guest reviews of TownePlace by Marriott Suites Gallup

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace by Marriott Suites Gallup

Prices for upcoming dates