Name: Hôtel AC by Marriott Montréal Centre-ville
Address: 250 René-Lévesque O, Montreal, Agglomération de Montréal, Canada, Montreal, Quebec, CA
Price range: $193–$727 per night
Rating: 8.75

What guests think

Travellers describe Hôtel AC Montréal Centre-ville as a modern, centrally located stay with very clean, spacious rooms and popular amenities like an indoor pool, hot tub, sauna and gym, offering easy walking access to Old Montréal, Chinatown and transit.

Common complaints are the bathroom layout with frosted sliding doors and split toilet/shower, tight and steep underground parking, and occasional street or hallway noise. Service is generally friendly and helpful, though some guests saw check-in delays, slow maintenance responses, and inconsistent housekeeping. On-site dining and breakfast receive mixed feedback, with limited hours and slow service at times. Expect a contemporary downtown base with strong wellness facilities and a few design and operations quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many highlight the indoor pool, hot tub, sauna and gym with city views; these are standout features. Reported issues include occasional closures, cooler water or cleanliness, and very tight, steep underground parking.

Related guest reviews

10

Pascal

Nov 17, 2025

·

Stayed 2 nights

Superbe chambre spacieuse avec un design épuré. Le personnel était serviable et courtois. La piscine, le spa et le bain vapeur était exceptionnels.

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8

Suk Chi

Oct 21, 2025

·

Stayed 2 nights

There's no individual ventilation in the bathroom, only controlled by central ventilation. Kind of smelly after use. Hot tub is not working, so disappointed. Overall the hotel is modern, clean and convenient.

10

Sara

Nov 29, 2025

·

Stayed 1 night

Super clean, convenient and I loved the rooftop pool!

10

Nicolas

Oct 26, 2025

·

Stayed 2 nights

Overall, a very nice hotel, spacious rooms, clean and convenient parking and very good amenities (pool, jacuzzi, sauna, gym, etc. on the 12th floor). Many thanks to Adam and his manager who made check-in very pleasant. Great customer service. Thank you!

10

Melanny

Jul 6, 2025

·

Stayed 1 night

Loved the pool and sauna. Perfect location downtown, everything walking distance. Staff were really friendly and helpful. Let us use parking before check in. Bathroom is odd, toilet is in a stall in the room, separate from sink. But nice design throughout. Secure building late at night, must use keycard to enter the hotel late. Restaurant is nice, good selection of food and drinks and staff were awesome. Didnt need to know french.

8

Chetan

Nov 27, 2024

·

Stayed 1 night

12th floor pool, sauna and gym are great.

10

stefani

Dec 29, 2024

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Stayed 1 night

Clean, good location, nice pool and hot tub

10

Marc-André

Mar 10, 2025

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Stayed 1 night

Très bien situé et moderne. La piscine et le bain à remous sont superbes mais l'eau était très sale dans ces 2 installations, disons que ca baisse un peu le degré de satisfaction dans mon cas car j'avais choisi cet hotel pour ca. Mais sinon, vraiment très bel hotel.

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10

Michael

Aug 24, 2024

·

Stayed 1 night

Clean, modern, and spacious rooms. Friendly staff and a location that is just steps away from Chinatown and old Montreal. The only downside was that the underground parking has really steep slopes going both in and out which scraped the bottom of our car a few times and could not be avoided (driving a typical Hyundai sedan). Didn’t have time to raise this with the staff but we were able to minimize the scrapes by driving very slowly and off to the side as much as possible. Try to align your tires to go over the visible scrape marks on the ground…do not drive through the centre! Overall a great stay but hopefully this minor setback can be fixed shortly :)

10

Greg

Dec 30, 2024

·

Stayed 3 nights

Great pool and hot tub on the 12th floor.

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Cleanliness

Reviews frequently mention very clean, spotless rooms and well kept spaces. Some report lapses such as missed housekeeping, odors, hair or marks left behind, a few pool cleanliness issues, and one bed bug report.

Related guest reviews

8

Nora

Apr 27, 2025

·

Stayed 1 night

Very spacious room but lacked some decor touches to make the space feel more complete. Found a big balled up hair in the sleeve of one of the robes. Parking was very safe and secure. Walkable to the old port area in ~10 mins

10

David

Oct 19, 2025

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Stayed 2 nights

Room was clean, hotel is well located. Staff was great

8

Adriansen Abbar

May 30, 2025

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Stayed 2 nights

Very clean facility, friendly staff, etc but the one minor negative was that housekeeping did not make up the bed and just neatly covered the spread over unmade sheet/bed for two consecutive days.

10

Meggie

Feb 20, 2026

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Stayed 3 nights

The room was spotless ! The pool is amazing . Very comfortable mattress.

10

Marc-André

Mar 10, 2025

·

Stayed 1 night

Très bien situé et moderne. La piscine et le bain à remous sont superbes mais l'eau était très sale dans ces 2 installations, disons que ca baisse un peu le degré de satisfaction dans mon cas car j'avais choisi cet hotel pour ca. Mais sinon, vraiment très bel hotel.

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10

Chantal

Nov 21, 2025

·

Stayed 1 night

Le menu du dej était très bien Belle chambre et très très propre Personnel très bien Climatisation en fonction J’ai apprécié beaucoup, tranquillité en +

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2

Natalie

Sep 8, 2025

·

Stayed 1 night

The staff were rude and not friendly at all. There systems were down and it was absolute chaos. As we had 2 seperate reservations, it was chaos to merge the 2 nights together. We were given a room across the elevators with excess noise. A group and family beside us which was ridiculous loud and a club happening outside with people screaming all night. We reported the inconveniences and nothing was done. The room had mud on the floor when we entered, the sink was all cracked and the elevator was filled with cleaning carts everytime we travelled. Terrible expereince

2

Jiabao

Jul 2, 2024

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Stayed 2 nights

I got bitten by bed bugs during the stay!!

10

Elda

Nov 13, 2025

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Stayed 3 nights

The hotel is so beautiful, clean, welcoming. The rooms are nice and modern. The bed was so comfortable and the pillows were the perfect.

10

Nikko

Dec 25, 2025

·

Stayed 5 nights

Good staff and cleaning crew

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Rooms

Rooms are modern, spacious and comfortable, with good views in some. Recurring drawbacks include the split bathroom with frosted sliding doors and limited privacy, occasional noise or temperature control issues, and a few reports of small TVs or poor Wi-Fi.

Related guest reviews

10

XI

Oct 27, 2025

·

Stayed 2 nights

Very wired bathroom door. Sliding glass door that doesn’t close at all! The front staff is very average for the hotel rating. Live the view & swimming pool! My kids had a great time.

6

Victor

Jul 29, 2024

·

Stayed 4 nights

Great location, good staff, some good facilities, clean, absolutely terrible Internet service. The entire building’s internet is pure trash. So many people simply used their mobile data. I called about this and absolutely nothing was done. Not coming back.

10

Yen

Dec 7, 2025

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Stayed 3 nights

Large spacious rooms

10

Neumann

Oct 27, 2025

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Stayed 3 nights

Room was modern and very comfortable. TV is a bit small for a modern hotel. The pool had a few loose tiles that were borderline safety concerns.

6

Leilah

Aug 22, 2025

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Stayed 1 night

The underground parking is just an exercise in almost getting your car to a body shop. It’s built so badly that they had to put padding around some columns. The elevators take forever and the air conditioning was nonexistent. The person at the front desk was friendly and the beds were comfortable. The rooms need real light both in the bathroom and in the room. The rain shower head did not work and the shower wand leaked terribly. We stayed in room 709. The amount of sirens all night long was difficult to drown out. For such an upscale looking place, it was not a stay I would repeat.

8

Todd

Oct 4, 2024

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Stayed 2 nights

The rooms were very hot. Lowering the thermostat did nothing Called the front desk twice about it. They came and adjusted the thermostat too but still nothing. The room never got cooler than 23 degree Celsius. Very hot for sleeping.

10

Dawn-Lynn

Sep 29, 2025

·

Stayed 2 nights

Was very close to amenities & Old Montreal as well as St. Catherine’s street which was awesome.. We enjoyed our room for the view up the street to St. Catherine’s. The room was spacious, a little odd the set up with sink/ vanity outside the bathroom for getting ready etc. Was okay as we were a couple but would be awkward for friends together. Would have liked to have one more armchair in room for both of us. There was room for one on one side of bed & another by window for viewing..as we enjoyed that immensely..not to be picky but the type of fabric on chair squeaked every move you made.. Only giving my opinion for any improvements you may be planning.. Enjoyed our stay & are definitely coming back in future. Hope this helps.

10

Harald

Apr 29, 2025

·

Stayed 3 nights

Large rooms and bathroom for a large city hotel. Wonderful service. Cleanliness superb. Good value. I would stay here again.

6

Jessica

Dec 26, 2025

·

Stayed 3 nights

The room layout (open concept) was awful. No privacy and anyone sharing the room was disturbed by noise and light And you're stuck stepping from the shower to a dirty floor. if someone wanted to get ready while they slept. A genuinely puzzling design decision that would stop me from staying there again.

8

Ben

Nov 2, 2025

·

Stayed 4 nights

Stayed here when I was in Montreal for a conference. Great location downtown and close to everything. Hotel was nice, staff were friendly and accommodating. Double Queen room was clean and spacious. The bathroom was huge for a regular hotel room. The reason for 4 stars was that for some strange reason they decided to use a frosted glass barn door for the bathroom door. It just slides over without latching and there's a good couple inch gap that you can see into the room. Very strange design choice. I shared a room with a coworker so there was zero privacy in the bathroom. Also, our handheld shower (there's also a rainfall showerhead) was broken. We asked maintenance to come and noone ever came in the three days we were there.

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Service

Staff are widely described as friendly and helpful, with several shout-outs for front desk support. Downsides include check-in delays during system outages, slow maintenance responses or deliveries, occasional rudeness, and some deposit or refund frustrations.

Related guest reviews

10

Nicolas

Oct 26, 2025

·

Stayed 2 nights

Overall, a very nice hotel, spacious rooms, clean and convenient parking and very good amenities (pool, jacuzzi, sauna, gym, etc. on the 12th floor). Many thanks to Adam and his manager who made check-in very pleasant. Great customer service. Thank you!

8

Christine

Sep 4, 2025

·

Stayed 2 nights

The cleaning staff were lovely. The pool is very long and spacious. The Hotel is located in a very convient point of town with tons to do in either direction. The Hotel's systems were down upon check in and no clear direction was given on next steps. This left long check in lines and people lining up and waiting just to be told they needed to go to a different line first. This started our stay off a little frustrating, but it quickly turned around with the service we recieved throughout the rest of our stay.

6

Ariel

Jan 7, 2026

·

Stayed 1 night

The hotel and the room were very nice. The service was so so. While we checked in around 7 pm, I asked for some slippers. We waited an hour and didn't get the slippers. My husband called the front desk asked for it again, however, we didn't get them until 11pm, when we were all in bed and ready to sleep. The reason I picked AC hotel this time was because the water in the pool was warm last time we stayed. It was a bit disappointing this time, the temperature of the water was not as nice as last time, the pool was a bit cold. There are so many hotels around this area, this is the feature that makes AC hotel stand out from others for us.

6

Jecor

Jun 15, 2025

·

Stayed 2 nights

The lady who assisted us didn’t seem very friendly or welcoming. She had a frown on her face the entire time, which made us feel uncomfortable. It made me wonder — was it because I’m Asian?

10

Katherine

Nov 24, 2025

·

Stayed 2 nights

We had a wonderful stay. The hotel is in a perfect location, it’s clean and modern with little touches that make it feel really luxurious. We had great experiences with the staff as well, particularly Adam at the front desk who was extremely attentive and helpful. We would absolutely come back again and would highly recommend to anyone visiting montreal.

6

Kevin

Mar 11, 2025

·

Stayed 3 nights

The hotel required a 200.00 Damage deposit the first day on check in and the hotel staff said it would be applied back on your visa after 5 business days after check out. It’s been 7 and still waiting!!!!!

2

Natalie

Sep 8, 2025

·

Stayed 1 night

The staff were rude and not friendly at all. There systems were down and it was absolute chaos. As we had 2 seperate reservations, it was chaos to merge the 2 nights together. We were given a room across the elevators with excess noise. A group and family beside us which was ridiculous loud and a club happening outside with people screaming all night. We reported the inconveniences and nothing was done. The room had mud on the floor when we entered, the sink was all cracked and the elevator was filled with cleaning carts everytime we travelled. Terrible expereince

10

Jessica

Apr 14, 2025

·

Stayed 1 night

As a frequent flyer I've stayed at several hotels and I can honestly say Hotel AC is on my list. Check in was good - the room was great, it was spacious, clean, but there was an issue so I was moved to another room in which they upgraded due to the inconvenience. Sam, the gentleman at the front desk did a phenomenal job resolving the issue. Not to mention he was polite, courteous and friendly. Based on his overal professionalism definitely made me want to come back. The was another young lady who worked the shift with him and she was lovely, she recommended a great place ti get the best poutines. There was also the amazing maintenance man who fixed the two issues quickly and effeciently. He was also very approachable and kind. The gyms was great and had all the essentials I needed.

8

Jason

Dec 27, 2025

·

Stayed 1 night

Great spot, nice clean hotel !! Staff was super friendly and helpful

8

Ben

Nov 2, 2025

·

Stayed 4 nights

Stayed here when I was in Montreal for a conference. Great location downtown and close to everything. Hotel was nice, staff were friendly and accommodating. Double Queen room was clean and spacious. The bathroom was huge for a regular hotel room. The reason for 4 stars was that for some strange reason they decided to use a frosted glass barn door for the bathroom door. It just slides over without latching and there's a good couple inch gap that you can see into the room. Very strange design choice. I shared a room with a coworker so there was zero privacy in the bathroom. Also, our handheld shower (there's also a rainfall showerhead) was broken. We asked maintenance to come and noone ever came in the three days we were there.

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Location

Central downtown location within a 10-15 minute walk of Old Montréal/Old Port, Chinatown, Sainte-Catherine Street and multiple metro stops. Some guests note street noise at times.

Related guest reviews

10

Collette

Jul 15, 2024

·

Stayed 3 nights

Great location and excellent staff! Walkable to many dining options and galleries and less than 20 min walk to Old Montreal. Would definitely stay here again.

10

Jacinth

Sep 15, 2025

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Stayed 3 nights

Perfect location! Easy access to restaurants, Old Montreal and downtown!

10

Amber

May 29, 2025

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Stayed 4 nights

Very clean, excellent location. Average hotel gym, but the pool and surrounding balcony were beautiful! St. Catherine’s street is very close, as is the convention centre and the metro station located there. Lots of food options nearby. Would highly recommend!

10

Gabrielle

Jul 10, 2025

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Stayed 1 night

Great location.

10

Wenqian

Nov 18, 2025

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Stayed 2 nights

The hotel is close to both metro lines 1&2 and there’s a lot of cafes and restaurants nearby, which makes it really convenient to explore in a cold weather. The distance is also walkable to Basilique Notre-Dame de Montréal and old port. Love it!

10

Midori

Aug 6, 2024

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Stayed 1 night

Spacious. Luxurious and clean. Location is perfect!

10

Hassan

Mar 21, 2025

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Stayed 1 night

Good location

10

Tracy

May 3, 2025

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Stayed 2 nights

Huge room, comfy beds, friendly and helpful staff. Perfect location for exploring downtown and Old Montreal. Everything walkable.

10

Christina

Oct 29, 2025

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Stayed 1 night

Great location

10

James

Aug 18, 2024

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Stayed 5 nights

The hotel is in the middle of several major areas in the city that are at most a 15-20 minute walk with things to do and look at on the way. We really enjoyed our stay and location.

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Dining

On-site restaurant and bar receive mixed feedback: many enjoyed cocktails and meals, but breakfast can be limited or slow and hours are sometimes restricted. Room service and in-hotel coffee options also feel limited.

Related guest reviews

10

Jonathan

Jul 7, 2025

·

Stayed 1 night

Great staff clean hotel great location modern. Only caveat is no breakfast included for Platinum (and above) members. Other hotel chains don't skimp on benefits

10

Valérie

Sep 23, 2024

·

Stayed 2 nights

Nous avons adoré les cocktails du restaurant de l'hotel. Par contre les heures d'ouvertures sont limités. A vérifier avant de s'y rendre!

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10

Sean

Aug 18, 2025

·

Stayed 3 nights

Hôtel was clean, well appointed a great location, and the staff were great. The one less than satisfactory issue was the restaurant breakfast service. There were only two tables seated when we arrived, placed an order and multiple newley seated tables received their food first. Some with the same items ordered. A latte took about 25 minutes to get because “they were out of clean cups” although the place was basically empty upon arrival. Our order took so long we needed to leave to get to the airport before it wbwn arrived, going without breakfast. .

10

Iain

Jan 6, 2025

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Stayed 1 night

Updated rooms, amenities, and La Palma was a top notch dining experience.

10

Melanny

Jul 6, 2025

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Stayed 1 night

Loved the pool and sauna. Perfect location downtown, everything walking distance. Staff were really friendly and helpful. Let us use parking before check in. Bathroom is odd, toilet is in a stall in the room, separate from sink. But nice design throughout. Secure building late at night, must use keycard to enter the hotel late. Restaurant is nice, good selection of food and drinks and staff were awesome. Didnt need to know french.

10

Martin

Jul 4, 2025

·

Stayed 2 nights

Le personnel est très professionnel. Le spa est agréable et le stationnement facile d'accès. La nourriture est excellente. L'hôtel est bien situé. Excellent choix !

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10

Spiros

Mar 28, 2025

·

Stayed 2 nights

Pool was excellent, and all staff were incredibly friendly and helpful. Room was spotless and well maintained. Only negative was the lack of options to conveniently grab a real coffee in the morning.

8

Sophie

Jan 4, 2025

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Stayed 1 night

Pour un vendredi soir, resto vide, serveur qui semble inexpérimenté mais sympathique, nourriture moyenne pour le prix, piscine bondée mais normale. Tout était très propre, agréable et confortable. J'y retournerai sans hésiter mais mangerais à l'extérieur.

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10

April

Dec 30, 2024

·

Stayed 1 night

Polished, welcoming front desk staff and skilled, friendly bartender.

8

Irma

Aug 6, 2025

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Stayed 3 nights

The hotel location is great, room was spacious, Staff was very helpful in recommending restaurants etc. The one major drawback is the breakfast in the hotel restaurant; they need to do a better job for the prices they charge.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$140
February	$156
March	$156
April	$186
May	$301
June	$258
July	$268
August	$270
September	$238
October	$218
November	$185
December	$175

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $419	3 $309
4 $257	5 $404	6	7 $471	8 $382	9 $360	10 $375
11 $235	12 $220	13 $419	14 $493	15 $493	16 $323	17 $266
18 $301	19 $434	20	21	22 $522	23 $375	24 $273
25 $220	26 $257	27 $288	28 $288	29 $235	30 $236	31 $250

Hôtel AC by Marriott Montréal Centre-ville

Prices for Hôtel AC by Marriott Montréal Centre-ville

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews of Hôtel AC by Marriott Montréal Centre-ville

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hôtel AC by Marriott Montréal Centre-ville

Considering this hotel for your Montreal trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $230	19 $251
20 $193	21 $332	22	23 $636	24 $596	25 $397	26 $727
27 $313	28 $301	29 $360	30 $500