Hotel 5 de Mayo
Property description
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Guest reviews
Superb
Based on 2,053 verified reviews
Who stays here?
Business
33%
Couple
33%
Family
33%
What guests think
AI-generated summary based on recent guest reviews
At Hotel 5 de Mayo, guests repeatedly highlight very spacious, clean rooms, good value with a tasty included breakfast, and a convenient location for the historic center and Forts, plus on-site parking and generally friendly, helpful staff. Several reviews note drawbacks in room comfort and upkeep, including malfunctioning or noisy air conditioning, hard or uneven mattresses and pillows, spotty Wi‑Fi or TV issues, dim lighting, and occasional street or guest noise. Facilities feedback is mixed: the small heated pool and parking are appreciated, but the pool’s temperature or cleanliness and the gym equipment maintenance can be inconsistent, and accessing the pool can be inconvenient. Service experiences vary, with many kind interactions but also reports of slow or inattentive reception, uneven restaurant service, and occasional check‑in delays; some also mention crossing a very busy road and a few concerns about the immediate area. Overall, expect good value and space with occasional maintenance or service hiccups.
Read moreWas this helpful?
Jacob
3 weeks ago
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Stayed 1 night
Yolanda
11 Jan 2026
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Stayed 1 night
claudia lucero
22 Nov 2025
·
Stayed 3 nights
Gabino
21 Nov 2025
·
Stayed 1 night
Prudencio
25 Jul 2025
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Stayed 2 nights
Location
With a stay at Hotel 5 de Mayo in Puebla (Puebla Historic Center), you'll be within a 5-minute drive of Zócalo de Puebla and Secrets of Puebla Tunnels. This hotel is 12.3 mi (19.8 km) from Africam Safari and 9.7 mi (15.6 km) from Great Pyramid of Cholula.
More location infoFAQs
Yes, free valet parking is available on-site. Limited parking is also provided.
A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.
Check-in is from 3:00 PM to 5:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
The hotel is located in Puebla's Historic Center, a 4-minute drive from Zócalo de Puebla and 10 minutes from Angelopolis Commercial Center. It is also 12.3 miles from Africam Safari and 9.7 miles from Great Pyramid of Cholula.
Yes, there is an indoor swimming pool available for guests.
Children are allowed at the property. However, children may not be eligible for complimentary breakfast.
The property does not specify the availability of extra beds or cribs. It is advisable to inquire directly for specific needs and any associated costs.
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