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TORTUE Hamburg

US$328
/ night

Avg. for November

TORTUE Hamburg - Image 1
TORTUE Hamburg - Room
TORTUE Hamburg - Room
TORTUE Hamburg - Restaurant
TORTUE Hamburg - Bathroom

Prices for TORTUE Hamburg

Select dates to see prices and availability

US$328
/ night

Avg. for November

Monthly average prices

Nightly prices at TORTUE Hamburg average US$244 in the cheapest month (January) and US$358 in the most expensive month (September), based on the last 12 months.

Average nightly price at TORTUE Hamburg by month, last 12 months (USD)
MonthAverage price
JanuaryUS$244
FebruaryUS$252
MarchUS$281
AprilUS$299
MayUS$310
JuneUS$305
JulyUS$272
AugustUS$275
SeptemberUS$358
OctoberUS$309
NovemberUS$328
DecemberUS$320

Most expensive: September (~US$358)

Cheapest: January (~US$244)

About this property

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
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  • Parking

  • Restaurant

  • Babysitting/Child services

  • Room service

  • Valet parking

  • Dry cleaning

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Location

Stadthausbrücke 10, Neustadt, Hamburg, Germany

Bleichenhof-Passage Hamburg (0.1 Miles)

Neuer Wall (0.1 Miles)

Gansemarkt (0.3 Miles)

Rathausmarket (0.3 Miles)

Jungfernstieg (0.4 Miles)

Alsterarkaden (0.4 Miles)


Room options

Petite Suite

Room details

1 Extra-Large Double Bed

Sleeps 2

484 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Double Room Classique

Room details

1 Extra-Large Double Bed

Sleeps 2

323 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Apartment

Room details

1 Extra-Large Double Bed

Sleeps 2

646 ft²

Air Conditioning
Wi-Fi (Free)
Separate Bathtub and Shower

Double Room Grande

Room details

1 Extra-Large Double Bed

Sleeps 2

377 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Double Room Petite

Room details

1 Extra-Large Double Bed

Sleeps 2

269 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Guest reviews of TORTUE Hamburg

What guests think

AI-generated summary based on recent guest reviews

At TORTUE Hamburg, travellers highlight a central, walkable location, stylish and comfortable rooms with high ceilings, and consistently friendly service, alongside a lively scene of on-site bars and restaurants and generally high standards of cleanliness.

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Facilities

Lively

Cleanliness

Clean

Service

Friendly

Location

Central

Was this helpful?

10

Julius

IAN-logo

3 weeks ago

·

Stayed 3 nights

Fantastic experience!
Fantastic experience!

10

Alexander

IAN-logo

7 Oct 2026

·

Stayed 1 night

The hotel is just amazing. I the center of the city. Very clean and beautiful decor. The staff is very nice and helpful. very nice amenities in the room of very good size. The breakfast is awesome. I didn't get anything similar anywhere in the world. The quality of food, presentation and taste just incredible! Highly recommended!
The hotel is just amazing. I the center of the city. Very clean and beautiful decor. The staff is very nice and helpful. very nice amenities in the room of very good size. The breakfast is awesome. I didn't get anything similar anywhere in the world. The quality of food, presentation and taste just incredible! Highly recommended!

8

Keld

IAN-logo

8 Sept 2026

·

Stayed 2 nights

v
v

10

Peter Breum

EXP-logo

20 Jul 2026

·

Stayed 1 night

Fantastic hotel…. In every aspect.
Fantastic hotel…. In every aspect.

8

Finn

IAN-logo

9 Jul 2026

·

Stayed 3 nights

The hardware of TORTUE HAMBURG is undoubtedly 5-star. The rooms, the general atmosphere, and the quality of the food in the Brasserie were absolutely excellent.However, the guest service and complaint management were highly disappointing for an establishment of this caliber. During my stay, 6-9 og JuIi I experienced a clear breach of international wine service standards in the Brasserie on two consecutive nights. When ordering a glass of Primitivo, the glass was brought to the table already filled, without showing the bottle or pouring it in front of the guest.What makes it highly unacceptable for a luxury hotel is the total lack of response. I sent emails to both 'info' and the 'Brasserie' during my stay, and I raised the issue verbally twice during checkout and payment. Nobody has bothered to react, follow up, or reply to my feedback.Great rooms and food cannot make up for being completely ignored as a guest.
The hardware of TORTUE HAMBURG is undoubtedly 5-star. The rooms, the general atmosphere, and the quality of the food in the Brasserie were absolutely excellent.However, the guest service and complaint management were highly disappointing for an establishment of this caliber. During my stay, 6-9 og JuIi I experienced a clear breach of international wine service standards in the Brasserie on two consecutive nights. When ordering a glass of Primitivo, the glass was brought to the table already filled, without showing the bottle or pouring it in front of the guest.What makes it highly unacceptable for a luxury hotel is the total lack of response. I sent emails to both 'info' and the 'Brasserie' during my stay, and I raised the issue verbally twice during checkout and payment. Nobody has bothered to react, follow up, or reply to my feedback.Great rooms and food cannot make up for being completely ignored as a guest.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 16:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about TORTUE Hamburg

Is parking available at the property?

Valet parking is available at a fee of EUR 45 per day.


What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee of approximately EUR 59 for adults and EUR 19 for children.


Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 30 per pet, per night. Service animals are exempt from fees.


What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.


Where is the property located in relation to key landmarks?

The property is centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall, and approximately 1.3 miles from Reeperbahn and St. Pauli Piers. Nearby attractions include Neuer Wall (0.2 km), Gansemarkt (0.5 km), and Hamburg City Hall (0.6 km).


What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.


What are the policies regarding extra beds and cribs?

Rollaway beds are available at a fee of EUR 50 per night. Advance request or confirmation may be required.


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Prices for upcoming dates

November 2026
December 2026

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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