Hotel Real Colonial

Unfortunately, our stay at this hotel was a disappointing experience. The first room we were given had two windows facing a business in the back, and there was constant noise throughout the day and night. We asked to switch rooms, and while the staff was accommodating, the second room had a large glass door that opened directly to the street, which still made it very noisy, especially at night and early in the morning. I’m giving a few stars because the staff did try to assist us, but there were several issues. We arrived 15 minutes before check-in but we were told we had to wait until exactly 3 PM to pay and access our room. Parking wasn’t available until 5 PM, so we had to return later just to park the car. Strangely, when we checked out in the morning, the front desk simply told us to open the gate ourselves to leave. Lastly, the room conditions were not great, the sheets were dirty, the beds were uncomfortable, the toilet seat was loose, and the bathroom light wasn’t working properly. Overall, it was not the experience we expected.

Excelente

Very nice finding, small boutique hotel. Perfect location. I love our room with 3 beds.

The staff were very friendly. Nice clean room, with hot water.Enjoyed a tv show in English at the end of the day.We stayed one night. Would have liked to stay longer.

Place was SUPER clean, the room was spacious and had everything we needed. The check-in and check-out staff was friendly and efficient. It would have been even better if they had provided enough towels to match the amount of guests staying (we had 6 guests, they gave us 3 towels). Thankfully we brought our own towels with us. Definitely recommend!!!