Bournemouth Carlton Hotel By Sunday
US$74
/ night
Avg. for October
Prices for Bournemouth Carlton Hotel By Sunday
Select dates to see prices and availability
US$74
/ night
Avg. for October
Monthly average prices
Nightly prices at Bournemouth Carlton Hotel By Sunday average US$60 in the cheapest month (January) and US$156 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$60 |
| February | US$71 |
| March | US$69 |
| April | US$101 |
| May | US$134 |
| June | US$156 |
| July | US$144 |
| August | US$139 |
| September | US$103 |
| October | US$74 |
| November | US$66 |
| December | US$69 |
J
F
M
A
M
J
J
A
S
Oct · US$74
O
N
D
Most expensive: June (~US$156)
Cheapest: January (~US$60)
About this property
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
At Bournemouth Carlton Hotel By Sunday, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Stay in one of 76 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
Located in Bournemouth (Bournemouth City Centre), Bournemouth Carlton Hotel By Sunday is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. This beach hotel is 7.5 mi (12 km) from New Forest National Park and 6.4 mi (10.3 km) from Poole Harbour.
What's nearby
Bournemouth Beach(0.3 Miles)
Russell-Cotes Art Gallery and Museum(0.4 Miles)
Bournemouth Pavillion Theatre(0.6 Miles)
Bournemouth Lower Gardens(0.6 Miles)
Oceanarium(0.6 Miles)
St. Peter's Church(0.6 Miles)
Bournemouth Pier(0.7 Miles)
Knyveton Gardens(0.7 Miles)
Bournemouth International Centre(0.7 Miles)
Genting Casino Bournemouth(0.7 Miles)
Boscombe Beach(0.8 Miles)
The Square(0.9 Miles)
Boscombe Chine Gardens Mini Golf Course(0.9 Miles)
Bournemouth Town Hall(1 Miles)
Boscombe Pier(1.1 Miles)
Bournemouth (BOH-Bournemouth Intl.)(6.2 Miles)
Southampton (SOU)(33.4 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Location
East Over Cliff, Bournemouth City Centre, Bournemouth, England, United Kingdom
Bournemouth Beach (0.3 Miles)
Russell-Cotes Art Gallery and Museum (0.4 Miles)
Bournemouth Pavillion Theatre (0.6 Miles)
Bournemouth Lower Gardens (0.6 Miles)
Oceanarium (0.6 Miles)
St. Peter's Church (0.6 Miles)
Room options
6
Classic Single Room
1 Single Bed
120 ft²
Wi-Fi (Free)Private BathroomTV
6
Standard Family Room For 4(2A+2C)
1 Double Bed
Sleeps 2
120 ft²
Wi-Fi (Free)Private BathroomTV
11
Deluxe Double Suite with View
1 Double Bed
Sleeps 2
120 ft²
Wi-Fi (Free)Private BathroomTV
12
Deluxe Double Studio with Balcony
1 Double Bed
Sleeps 2
120 ft²
Wi-Fi (Free)Private BathroomTV
9
Superior Feature with View
1 Double Bed
Sleeps 2
120 ft²
Wi-Fi (Free)Private BathroomTV
10
Classic Double Room
1 Double Bed
Sleeps 2
120 ft²
Wi-Fi (Free)Private BathroomTV
6
Executive Double Room
1 Double Bed
Sleeps 2
120 ft²
Wi-Fi (Free)Private BathroomTV
Guest reviews of Bournemouth Carlton Hotel By Sunday
7.5
Good
Based on 1,584 verified reviews
Who stays here?
Business
10%
Couple
47%
Family
29%
Group
9%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Bournemouth Carlton Hotel, BW Signature Collection describe a superb cliffside location with sweeping sea views, spacious rooms, and welcoming staff, but also note dated interiors, maintenance problems, and leisure facilities that are sometimes closed or under repair.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
Reviews of Bournemouth Carlton Hotel, BW Signature Collection describe a superb cliffside location with sweeping sea views, spacious rooms, and welcoming staff, but also note dated interiors, maintenance problems, and leisure facilities that are sometimes closed or under repair.
Breakfast is frequently praised, while evening dining and the bar can involve long waits or limited availability. Parking carries an extra charge that surprises some guests, and cleanliness ranges from spotless to subpar. A sensible pick for travellers who prioritise being in Bournemouth over a modern, fully dependable hotel experience.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site leisure is mixed: indoor and outdoor pools are appreciated when open, but sauna/jacuzzi and other facilities are often closed or under maintenance, and pool hours are limited. On-site parking is available for a fee that several guests find high; bar service can be slow.
Related guest reviews
10
Ian
3 Apr 2025
·
Stayed 2 nights
Everything was good. Great sea view from my room. Only gripe was the car park charge of £20.00 per night. I mentioned this on check-out, but the receptionist insisted that they are the cheapest in Bournemouth. This is of course untrue - if you are the cheapest for parking, why not advertise it as a benefit, not keep it under wraps until guests arrive and havevpassed throughvthe car park cameras.
Everything was good. Great sea view from my room. Only gripe was the car park charge of £20.00 per night. I mentioned this on check-out, but the receptionist insisted that they are the cheapest in Bournemouth. This is of course untrue - if you are the cheapest for parking, why not advertise it as a benefit, not keep it under wraps until guests arrive and havevpassed throughvthe car park cameras.
6
David
6 Jun 2024
·
Stayed 4 nights
All the staff were pleasant and as helpful as hotel policies would allow them to be. We checked in after 6pm and had issues with the bathroom straight away (the stopper in the bath was stuck closed, the cold water pressure was non-existent making showers impossible unles you had asbestos skin, and the toilet did not flush properly). These items were reported immediately, but we had to wait until the following day dor maintenance to come look. Additionally, the in rook facilities lacked a fridge. When we asked for one we were informed there would be a £15 charge to provide the fridge. I was able to get the fridge charge waived at checkout after mentioning the issues with the rooms. Another problem with this hotel, is that their pool is only open from 9:30am to 6pm daily. This is a hotel in a seaside resort town, who would stay at the hotel pool when you have one of the U.K.'s best beaches a 2 minute walk away? We aere hoping to make use of the piol in the evenings after dinner but this was not possible, had we known this in advance, we would NOT have booked this hotel!!!
All the staff were pleasant and as helpful as hotel policies would allow them to be. We checked in after 6pm and had issues with the bathroom straight away (the stopper in the bath was stuck closed, the cold water pressure was non-existent making showers impossible unles you had asbestos skin, and the toilet did not flush properly). These items were reported immediately, but we had to wait until the following day dor maintenance to come look. Additionally, the in rook facilities lacked a fridge. When we asked for one we were informed there would be a £15 charge to provide the fridge. I was able to get the fridge charge waived at checkout after mentioning the issues with the rooms. Another problem with this hotel, is that their pool is only open from 9:30am to 6pm daily. This is a hotel in a seaside resort town, who would stay at the hotel pool when you have one of the U.K.'s best beaches a 2 minute walk away? We aere hoping to make use of the piol in the evenings after dinner but this was not possible, had we known this in advance, we would NOT have booked this hotel!!!
6
Paul
18 Nov 2024
·
Stayed 1 night
The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa
The room was large and clean with a very large bed.Unfortunately the property is looking tired. The plumbing in the bathroom was very noisy overnight. We have stayed in the Charlton for many years as we have a timeshare in the building, but the hotel could do with an update. The steam room wasn't working, nor was the spa
6
Laura
5 Aug 2024
·
Stayed 1 night
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
6
Nicolai
7 Sept 2025
·
Stayed 2 nights
Most of the property is pretty tired, but the indoor pool and spa were not open - and the spa has been removed which is misleading. The staff at check-in made no effort to compromise or be conciliatory with us (4yo in tow) which made the whole start a real poor experience.
Most of the property is pretty tired, but the indoor pool and spa were not open - and the spa has been removed which is misleading. The staff at check-in made no effort to compromise or be conciliatory with us (4yo in tow) which made the whole start a real poor experience.
8
Simon
14 Apr 2025
·
Stayed 2 nights
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
8
Lorna
17 Apr 2024
·
Stayed 6 nights
Enjoyed a 6 night stay, But beware first major disappointment is the cost of parking (£70) which isn't mentioned on booking and despite the cameras automatically fining you if you stay longer than 20 mins it's not mentioned in your welcome letter either. Family room was larger than most and all the beds were good, the hotel is a little tired in places but it's spacious and bright, service could've been better there was frequently no-one behind the bar, or available at breakfast. Breakfast was standard, cheap sausages, juice and bread. Opening the pool at 7am or earlier would help the congestion in it at 10am when it finally opens. Treadmill, outside pool and Sauna were all out of use for the duration of the stay. Location was great though, and i'm sure the outside pool will be fab in summer.
Enjoyed a 6 night stay, But beware first major disappointment is the cost of parking (£70) which isn't mentioned on booking and despite the cameras automatically fining you if you stay longer than 20 mins it's not mentioned in your welcome letter either. Family room was larger than most and all the beds were good, the hotel is a little tired in places but it's spacious and bright, service could've been better there was frequently no-one behind the bar, or available at breakfast. Breakfast was standard, cheap sausages, juice and bread. Opening the pool at 7am or earlier would help the congestion in it at 10am when it finally opens. Treadmill, outside pool and Sauna were all out of use for the duration of the stay. Location was great though, and i'm sure the outside pool will be fab in summer.
10
Francesca
3 Nov 2025
·
Stayed 2 nights
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
8
David
1 Sept 2025
·
Stayed 4 nights
Very good venue in walking distance of seafront and town. Disappointment was indoor pool largely closed for repairs.
Very good venue in walking distance of seafront and town. Disappointment was indoor pool largely closed for repairs.
10
Clare
1 Nov 2025
·
Stayed 1 night
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many report very clean or spotless rooms, while others note stained or mouldy carpets, cracked fixtures, leftover debris, and a dirty-looking pool area. Standards seem to vary across rooms and spaces.
Related guest reviews
8
Helen
28 Oct 2025
·
Stayed 3 nights
The staff were excellent and room was very clean on arrival
The staff were excellent and room was very clean on arrival
6
SUKHDEEP
22 Apr 2024
·
Stayed 3 nights
The room was in need of repair and major updating, the sink and toilet were stained, power points were behind bulky furniture so hard to use, wallpaper and carpet were stained, I am surprised that I was put in there and made to pay full price for it!
The room was in need of repair and major updating, the sink and toilet were stained, power points were behind bulky furniture so hard to use, wallpaper and carpet were stained, I am surprised that I was put in there and made to pay full price for it!
8
Jo
31 Jan 2025
·
Stayed 4 nights
The staff attention was outstanding. The hotel is outdated. It needs a refurbishment. The bedroom carpets are mouldy as are the other carpets. The cleaners do a good a very good job, however this does not compensate for the circumstances of the outdated rooms. The public areas are generally well kept.
The staff attention was outstanding. The hotel is outdated. It needs a refurbishment. The bedroom carpets are mouldy as are the other carpets. The cleaners do a good a very good job, however this does not compensate for the circumstances of the outdated rooms. The public areas are generally well kept.
8
Simon
14 Apr 2025
·
Stayed 2 nights
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
10
Miss B
28 Oct 2025
·
Stayed 2 nights
The room was spotless, very spacious. The staff were friendly and helpful. Would definitely stay again
The room was spotless, very spacious. The staff were friendly and helpful. Would definitely stay again
10
Francesca
3 Nov 2025
·
Stayed 2 nights
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
8
James
22 Sept 2024
·
Stayed 1 night
Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean
Great size room and the hotel staff are lovely but the room and hotel is in need of some maintenance and a deep clean
6
Brian
14 May 2024
·
Stayed 1 night
The whole hotel is shabby. The pool looked as though it had never been cleaned. Very disappointing and nowhere near as nice as the photos suggested.
The whole hotel is shabby. The pool looked as though it had never been cleaned. Very disappointing and nowhere near as nice as the photos suggested.
10
Reg
10 Jul 2025
·
Stayed 2 nights
We were lucky to have a see view, the room itself was very large and clean and a little dated which didn't detract from our 2 day stay. The communal areas were in better condition and the two pools were lovely, we ate once at the hotel and the breakfast was excellent. All staff were very good and Neolia on reception was particularly pleasant, with nothing to much trouble. Would definately stay again.
We were lucky to have a see view, the room itself was very large and clean and a little dated which didn't detract from our 2 day stay. The communal areas were in better condition and the two pools were lovely, we ate once at the hotel and the breakfast was excellent. All staff were very good and Neolia on reception was particularly pleasant, with nothing to much trouble. Would definately stay again.
6
Linda
22 Jun 2023
·
Stayed 1 night
The room was large, beds comfortable, however there was confetti on the floor obviously from the previous guests. A rip in the wallpaper on the wall. I didn’t complain as 49 years ago I worked in this hotel as a chambermaid, so didn’t want to get anyone into trouble. It’s not changed much since then ☺️, 5 star then, now 3 Could do with a bit of modernisation. Staff were lovely
The room was large, beds comfortable, however there was confetti on the floor obviously from the previous guests. A rip in the wallpaper on the wall. I didn’t complain as 49 years ago I worked in this hotel as a chambermaid, so didn’t want to get anyone into trouble. It’s not changed much since then ☺️, 5 star then, now 3 Could do with a bit of modernisation. Staff were lovely
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally very spacious with standout sea views, but décor and fittings are dated, lighting can be dim, and water pressure/shower performance is frequently weak. Some rooms lack a fridge or safe, and occasional noise or access inconveniences are mentioned.
Related guest reviews
8
Bethan
6 Jul 2025
·
Stayed 1 night
The room was very spacious, but the furniture was old full of scratches water stains , the shower had no pressure.
The room was very spacious, but the furniture was old full of scratches water stains , the shower had no pressure.
6
Roy
6 Aug 2025
·
Stayed 2 nights
Hotel has seen better days. Very badly cracked sink, rotten under the taps and quite possibly the worst hotel shower i have ever experienced in my sixty odd years. Long, long walk with steps up and down to room 105. Against that a very large room, a larger than king size bed that was extremely comfortable.
Hotel has seen better days. Very badly cracked sink, rotten under the taps and quite possibly the worst hotel shower i have ever experienced in my sixty odd years. Long, long walk with steps up and down to room 105. Against that a very large room, a larger than king size bed that was extremely comfortable.
6
David
6 Jun 2024
·
Stayed 4 nights
All the staff were pleasant and as helpful as hotel policies would allow them to be. We checked in after 6pm and had issues with the bathroom straight away (the stopper in the bath was stuck closed, the cold water pressure was non-existent making showers impossible unles you had asbestos skin, and the toilet did not flush properly). These items were reported immediately, but we had to wait until the following day dor maintenance to come look. Additionally, the in rook facilities lacked a fridge. When we asked for one we were informed there would be a £15 charge to provide the fridge. I was able to get the fridge charge waived at checkout after mentioning the issues with the rooms. Another problem with this hotel, is that their pool is only open from 9:30am to 6pm daily. This is a hotel in a seaside resort town, who would stay at the hotel pool when you have one of the U.K.'s best beaches a 2 minute walk away? We aere hoping to make use of the piol in the evenings after dinner but this was not possible, had we known this in advance, we would NOT have booked this hotel!!!
All the staff were pleasant and as helpful as hotel policies would allow them to be. We checked in after 6pm and had issues with the bathroom straight away (the stopper in the bath was stuck closed, the cold water pressure was non-existent making showers impossible unles you had asbestos skin, and the toilet did not flush properly). These items were reported immediately, but we had to wait until the following day dor maintenance to come look. Additionally, the in rook facilities lacked a fridge. When we asked for one we were informed there would be a £15 charge to provide the fridge. I was able to get the fridge charge waived at checkout after mentioning the issues with the rooms. Another problem with this hotel, is that their pool is only open from 9:30am to 6pm daily. This is a hotel in a seaside resort town, who would stay at the hotel pool when you have one of the U.K.'s best beaches a 2 minute walk away? We aere hoping to make use of the piol in the evenings after dinner but this was not possible, had we known this in advance, we would NOT have booked this hotel!!!
4
Katherine
13 Nov 2024
·
We were very frustrated with our experience staying here. We stayed in a family room but from 10-midnight or a little after, there was ridiculously loud music/bass coming from the room above us. I went to the front desk about it twice. I was initially told it was a party on an upper floor, only to later find that our room was nowhere near that space. There was no urgency in resolving the matter and never any sort of check in with us afterward. My whole family lost sleep and anyone with children knows that it’s hard enough all sharing a room, let alone with added loud music and partying happening nearby. I wouldn’t stay here again.. but I will say that most other aspects were fine.
We were very frustrated with our experience staying here. We stayed in a family room but from 10-midnight or a little after, there was ridiculously loud music/bass coming from the room above us. I went to the front desk about it twice. I was initially told it was a party on an upper floor, only to later find that our room was nowhere near that space. There was no urgency in resolving the matter and never any sort of check in with us afterward. My whole family lost sleep and anyone with children knows that it’s hard enough all sharing a room, let alone with added loud music and partying happening nearby. I wouldn’t stay here again.. but I will say that most other aspects were fine.
10
Christina
9 Aug 2025
·
Stayed 2 nights
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
8
Natalie
14 Sept 2025
·
Stayed 2 nights
Beautiful sea views. Large spacious family room and friendly helpful staff.
Beautiful sea views. Large spacious family room and friendly helpful staff.
10
Francesca
3 Nov 2025
·
Stayed 2 nights
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
6
Toby
22 Sept 2025
·
Stayed 2 nights
The room was very spacious, but gloomy - just one standard lamp and 2 bedside lamps. A short term fix would be a pair of desk lamps (or a desk in the bathroom, which was very well lit!). Also the towel rail was not working - hope they get it fixed before winter comes!
The room was very spacious, but gloomy - just one standard lamp and 2 bedside lamps. A short term fix would be a pair of desk lamps (or a desk in the bathroom, which was very well lit!). Also the towel rail was not working - hope they get it fixed before winter comes!
6
Simon
30 May 2024
·
Stayed 3 nights
Nice sea view from room. Big television but needs modernization. No safe or fridge in Room. Pressure in bath was very low. It took me a whole hour to run a bath.
Nice sea view from room. Big television but needs modernization. No safe or fridge in Room. Pressure in bath was very low. It took me a whole hour to run a bath.
6
Cynthia
29 Sept 2025
·
Stayed 3 nights
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, but operations can be inconsistent with long waits at check-in, the bar, and the restaurant, plus limited responsiveness to issues. Early check-in is rarely accommodated and housekeeping/service requests may require persistence.
Related guest reviews
6
Mate
27 Aug 2025
·
Stayed 1 night
Im going to be honest here; early check-in is not an option. Weve been made to wait 1.5hrs after check-in time, but were given bar vouchers so fair play on staff trying to make do. Shower sink took ages to clear water, room window was opening all the way (I was with 2 small kids). Hotel is old and in need of refurbishment.
Im going to be honest here; early check-in is not an option. Weve been made to wait 1.5hrs after check-in time, but were given bar vouchers so fair play on staff trying to make do. Shower sink took ages to clear water, room window was opening all the way (I was with 2 small kids). Hotel is old and in need of refurbishment.
8
Margaret
18 May 2023
·
Stayed 2 nights
We arrived on Monday afternoon and the receptionist was not very helpful or welcoming. We had to ask where the restaurant was located! I am pleased to say all the other receptionists were very friendly and helpful. The car park was on site at £10 per 24 hours. This is your best option as the limited on street parking is extremely expensive. We booked for 48 hours at £20 and we could come and go as we pleased. Our standard room with a sea view was massive with a lovely bay window overlooking the sea front. Furniture was a bit dated but comfortable. I was very pleased with the room. There was a hair dryer; I couldn't find any info regarding this before I went. Food was very nice although the food in the restaurant at night was expensive for the amount that you got. It was fine dining though. Breakfast was buffet and you could have what you wanted. One of the staff was helping anyone who couldn't carry their food back to their table. A lovely touch. It was lovely to use the swimming pools, jacuzzi and sauna but it was only open from 9am until 6pm. There's also a gym although we didn't use it. Towels were provided. Location is great with pleasant walks to town and Boscombe. We would certainly recommend this hotel and would go back again.
We arrived on Monday afternoon and the receptionist was not very helpful or welcoming. We had to ask where the restaurant was located! I am pleased to say all the other receptionists were very friendly and helpful. The car park was on site at £10 per 24 hours. This is your best option as the limited on street parking is extremely expensive. We booked for 48 hours at £20 and we could come and go as we pleased. Our standard room with a sea view was massive with a lovely bay window overlooking the sea front. Furniture was a bit dated but comfortable. I was very pleased with the room. There was a hair dryer; I couldn't find any info regarding this before I went. Food was very nice although the food in the restaurant at night was expensive for the amount that you got. It was fine dining though. Breakfast was buffet and you could have what you wanted. One of the staff was helping anyone who couldn't carry their food back to their table. A lovely touch. It was lovely to use the swimming pools, jacuzzi and sauna but it was only open from 9am until 6pm. There's also a gym although we didn't use it. Towels were provided. Location is great with pleasant walks to town and Boscombe. We would certainly recommend this hotel and would go back again.
4
Sonomi
10 Apr 2023
·
Stayed 7 nights
Wish i would have booked another Hotel . First of all. Checked in after along day coming fro Us.. Tired and Hungry, went into Restaurant and was asked do you have reservation ( maybe 6 tables with people) I'm like no,i just checked in after a 9 hour flight and a 2 hour bus to Bournemouth.. I get this let us check with the KITCHEN..Its not late and its empty and i just want a salad... finally i get seated After my salad i get to my room to go to call Room Service and the phone doesn't work.I get to bed and its 3:00 in the Am and the Balcony below me decided its time to go outside and DRINK... NEXT MORNING. I go downstairs to ask for a new phone, o we are sorry, the service man is out sick.. no phone, next day i ask again. o we had a extra man on staff he will check. NO man..ON and on and on this goes on. phone is never fixed, replaced.. I have to go downstairs to get room service, have to grab the housekeeping staff in the halls to get stuff. I'm told due to Covid no staff will come to your room to clean unless you call.. STILL no PHONE. the walls are thin, you hear dogs, kids, staff, people fighting. traffic on the road facing the Oceanview and im told by staff the noise outside might be the homeless. Go get coffee in the AM, both machines aren't working, IT"s short staffed again, the staff is very sweet telling you i'm so sorry. I never see the same people working the front counter the whole time, yet it's packed one morning with one person trying to help .Don't Book
Wish i would have booked another Hotel . First of all. Checked in after along day coming fro Us.. Tired and Hungry, went into Restaurant and was asked do you have reservation ( maybe 6 tables with people) I'm like no,i just checked in after a 9 hour flight and a 2 hour bus to Bournemouth.. I get this let us check with the KITCHEN..Its not late and its empty and i just want a salad... finally i get seated After my salad i get to my room to go to call Room Service and the phone doesn't work.I get to bed and its 3:00 in the Am and the Balcony below me decided its time to go outside and DRINK... NEXT MORNING. I go downstairs to ask for a new phone, o we are sorry, the service man is out sick.. no phone, next day i ask again. o we had a extra man on staff he will check. NO man..ON and on and on this goes on. phone is never fixed, replaced.. I have to go downstairs to get room service, have to grab the housekeeping staff in the halls to get stuff. I'm told due to Covid no staff will come to your room to clean unless you call.. STILL no PHONE. the walls are thin, you hear dogs, kids, staff, people fighting. traffic on the road facing the Oceanview and im told by staff the noise outside might be the homeless. Go get coffee in the AM, both machines aren't working, IT"s short staffed again, the staff is very sweet telling you i'm so sorry. I never see the same people working the front counter the whole time, yet it's packed one morning with one person trying to help .Don't Book
8
Simon
14 Apr 2025
·
Stayed 2 nights
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
8
Matt
16 Apr 2023
·
Stayed 1 night
I decided to book a hotel with the wife and kids for the last day of the Easter holiday and i thought were better than by the beach. The hotel has a great location, really nice bar, the room was large, the indoor pool was nice and well heated. The attendant at the pool offered us white gowns when leaving the pool to take to the room (nice touch). What i did’t appreciate is being sent an email (clearly a group led email not specific to this hotel) stating i could pay £15 for early check in, but arrived to find it had been refused (unbeknownst to me). We then asked reception whether we could get the room sorted at around 2pm because we wanted to make the most of our stay. They couldn’t give us a time, and eventually the duty manager told us that they were cleaning room by room so it would be around 1 hour for our room to be ready. (there seemed no indication that our room could be prioritised, given we were waiting in reception). In addition we received no information at reception, so had to rush our time in the swimming pool since that closed promptly at 6pm. I then went to book dinner and was told that ‘there was a large group booked in’ therefore we could either have 6pm or 8.30pm. I booked 8.30pm but my kids were very tired so we ended up ordering a pizza at the bar. In the end i ordered a wrap but waited 30-40 minutes by which time i had lost my appetite and went to bed. Prioritise your guests please!
I decided to book a hotel with the wife and kids for the last day of the Easter holiday and i thought were better than by the beach. The hotel has a great location, really nice bar, the room was large, the indoor pool was nice and well heated. The attendant at the pool offered us white gowns when leaving the pool to take to the room (nice touch). What i did’t appreciate is being sent an email (clearly a group led email not specific to this hotel) stating i could pay £15 for early check in, but arrived to find it had been refused (unbeknownst to me). We then asked reception whether we could get the room sorted at around 2pm because we wanted to make the most of our stay. They couldn’t give us a time, and eventually the duty manager told us that they were cleaning room by room so it would be around 1 hour for our room to be ready. (there seemed no indication that our room could be prioritised, given we were waiting in reception). In addition we received no information at reception, so had to rush our time in the swimming pool since that closed promptly at 6pm. I then went to book dinner and was told that ‘there was a large group booked in’ therefore we could either have 6pm or 8.30pm. I booked 8.30pm but my kids were very tired so we ended up ordering a pizza at the bar. In the end i ordered a wrap but waited 30-40 minutes by which time i had lost my appetite and went to bed. Prioritise your guests please!
10
Miss B
28 Oct 2025
·
Stayed 2 nights
The room was spotless, very spacious. The staff were friendly and helpful. Would definitely stay again
The room was spotless, very spacious. The staff were friendly and helpful. Would definitely stay again
10
Francesca
3 Nov 2025
·
Stayed 2 nights
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
10
Clare
1 Nov 2025
·
Stayed 1 night
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
8
Ole Gunnar
15 Sept 2024
·
Stayed 1 night
This hotel couldn't manage to serve dinner even though we were asked to sit and wait for a table for almost an hour and the restaurant wasn't half full, but they had one hen party that sure took all the attention. We went to bed hungry. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff.. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff..
This hotel couldn't manage to serve dinner even though we were asked to sit and wait for a table for almost an hour and the restaurant wasn't half full, but they had one hen party that sure took all the attention. We went to bed hungry. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff.. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff..
10
Bella
1 Jun 2023
·
Stayed 1 night
Amazing stay at this lovely hotel. Jack at reception was really friendly and welcoming despite there being long queues. Breakfast needs more staff but those that are there were very nice and did what they could!
Amazing stay at this lovely hotel. Jack at reception was really friendly and welcoming despite there being long queues. Breakfast needs more staff but those that are there were very nice and did what they could!
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Excellent east cliff position a short walk to the beach, pier, and town, with attractive sea views. Convenient for public transport and coastal walks.
Related guest reviews
10
Jayne
13 Jun 2024
·
Stayed 3 nights
Loved the hotel - great location and friendly staff
Loved the hotel - great location and friendly staff
8
steven
17 Jul 2024
·
Stayed 3 nights
Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay
Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay
10
Christina
9 Aug 2025
·
Stayed 2 nights
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
8
Margaret
18 May 2023
·
Stayed 2 nights
We arrived on Monday afternoon and the receptionist was not very helpful or welcoming. We had to ask where the restaurant was located! I am pleased to say all the other receptionists were very friendly and helpful. The car park was on site at £10 per 24 hours. This is your best option as the limited on street parking is extremely expensive. We booked for 48 hours at £20 and we could come and go as we pleased. Our standard room with a sea view was massive with a lovely bay window overlooking the sea front. Furniture was a bit dated but comfortable. I was very pleased with the room. There was a hair dryer; I couldn't find any info regarding this before I went. Food was very nice although the food in the restaurant at night was expensive for the amount that you got. It was fine dining though. Breakfast was buffet and you could have what you wanted. One of the staff was helping anyone who couldn't carry their food back to their table. A lovely touch. It was lovely to use the swimming pools, jacuzzi and sauna but it was only open from 9am until 6pm. There's also a gym although we didn't use it. Towels were provided. Location is great with pleasant walks to town and Boscombe. We would certainly recommend this hotel and would go back again.
We arrived on Monday afternoon and the receptionist was not very helpful or welcoming. We had to ask where the restaurant was located! I am pleased to say all the other receptionists were very friendly and helpful. The car park was on site at £10 per 24 hours. This is your best option as the limited on street parking is extremely expensive. We booked for 48 hours at £20 and we could come and go as we pleased. Our standard room with a sea view was massive with a lovely bay window overlooking the sea front. Furniture was a bit dated but comfortable. I was very pleased with the room. There was a hair dryer; I couldn't find any info regarding this before I went. Food was very nice although the food in the restaurant at night was expensive for the amount that you got. It was fine dining though. Breakfast was buffet and you could have what you wanted. One of the staff was helping anyone who couldn't carry their food back to their table. A lovely touch. It was lovely to use the swimming pools, jacuzzi and sauna but it was only open from 9am until 6pm. There's also a gym although we didn't use it. Towels were provided. Location is great with pleasant walks to town and Boscombe. We would certainly recommend this hotel and would go back again.
4
Sonjeet
24 Aug 2023
·
Stayed 1 night
The hotel is big and spacious but it is a bit old hotel Breakfast was ok but it is very close to pier and close to local shops and food restaurants
The hotel is big and spacious but it is a bit old hotel Breakfast was ok but it is very close to pier and close to local shops and food restaurants
10
Francesca
3 Nov 2025
·
Stayed 2 nights
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
Room was nice and clean spacious for the kids to be able to play and fantastic view of the beach, staff were lovely very polite and helpful, the kids loved the indoor pool. Location of the hotel was great.
10
jill
18 Sept 2024
·
Stayed 4 nights
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.
10
Clare
1 Nov 2025
·
Stayed 1 night
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
We stayed for 1 night with our dog. The room was nice, clean & very spacious. Check in was very smooth & the lady on the desk very friendly & helpful. Shame we couldn't stay for longer as the leisure facilities looked good. Great location to the beach & only a short walk into town. Parking is payable on arrival as run by a private company but plenty if spaces.
8
Anna
2 Jun 2024
·
Stayed 2 nights
I stayed at the Carlton with my 9 year old daughter. We had a lovely time. As others have said, parts of it are a bit tired and some of the communal areas (particularly the outside terraces) were a bit grubby. But we found our room very clean and comfortable. The staff were friendly and helpful. To quote my daughter "the breakfast was awesome". The location was great, right on the beach, and a short walk to Bournemouth pier. I would stay here again.
I stayed at the Carlton with my 9 year old daughter. We had a lovely time. As others have said, parts of it are a bit tired and some of the communal areas (particularly the outside terraces) were a bit grubby. But we found our room very clean and comfortable. The staff were friendly and helpful. To quote my daughter "the breakfast was awesome". The location was great, right on the beach, and a short walk to Bournemouth pier. I would stay here again.
6
Cynthia
29 Sept 2025
·
Stayed 3 nights
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast receives strong praise for quality, with some room-service breakfasts also rated highly. Evening dining is more mixed due to slow service, occasional unavailability, and hotel-style pricing, though many still enjoyed the meals.
Related guest reviews
10
Elizabeth
30 Jun 2025
·
Stayed 1 night
We had a very good overnight stay including a meal in the restaurant and breakfast. Room was clean. The staff were all very helpful, especially reception. Would visit again.
We had a very good overnight stay including a meal in the restaurant and breakfast. Room was clean. The staff were all very helpful, especially reception. Would visit again.
8
Matthew
23 Jun 2024
·
Stayed 1 night
Suite was dated and in need of redecoration, but with 2 balconies boasted outstanding views. Air con didn't pump out cold air, and even on full fan speed did little to move the air around. Breakfast was delivered to the room and was excellent, other than the fact that this premium hotel no longer serves champagne by the glass! Luckily I added an addendum to the breakfast request that under no circumstances should prosecco be substituted for champagne.
Suite was dated and in need of redecoration, but with 2 balconies boasted outstanding views. Air con didn't pump out cold air, and even on full fan speed did little to move the air around. Breakfast was delivered to the room and was excellent, other than the fact that this premium hotel no longer serves champagne by the glass! Luckily I added an addendum to the breakfast request that under no circumstances should prosecco be substituted for champagne.
4
Sonomi
10 Apr 2023
·
Stayed 7 nights
Wish i would have booked another Hotel . First of all. Checked in after along day coming fro Us.. Tired and Hungry, went into Restaurant and was asked do you have reservation ( maybe 6 tables with people) I'm like no,i just checked in after a 9 hour flight and a 2 hour bus to Bournemouth.. I get this let us check with the KITCHEN..Its not late and its empty and i just want a salad... finally i get seated After my salad i get to my room to go to call Room Service and the phone doesn't work.I get to bed and its 3:00 in the Am and the Balcony below me decided its time to go outside and DRINK... NEXT MORNING. I go downstairs to ask for a new phone, o we are sorry, the service man is out sick.. no phone, next day i ask again. o we had a extra man on staff he will check. NO man..ON and on and on this goes on. phone is never fixed, replaced.. I have to go downstairs to get room service, have to grab the housekeeping staff in the halls to get stuff. I'm told due to Covid no staff will come to your room to clean unless you call.. STILL no PHONE. the walls are thin, you hear dogs, kids, staff, people fighting. traffic on the road facing the Oceanview and im told by staff the noise outside might be the homeless. Go get coffee in the AM, both machines aren't working, IT"s short staffed again, the staff is very sweet telling you i'm so sorry. I never see the same people working the front counter the whole time, yet it's packed one morning with one person trying to help .Don't Book
Wish i would have booked another Hotel . First of all. Checked in after along day coming fro Us.. Tired and Hungry, went into Restaurant and was asked do you have reservation ( maybe 6 tables with people) I'm like no,i just checked in after a 9 hour flight and a 2 hour bus to Bournemouth.. I get this let us check with the KITCHEN..Its not late and its empty and i just want a salad... finally i get seated After my salad i get to my room to go to call Room Service and the phone doesn't work.I get to bed and its 3:00 in the Am and the Balcony below me decided its time to go outside and DRINK... NEXT MORNING. I go downstairs to ask for a new phone, o we are sorry, the service man is out sick.. no phone, next day i ask again. o we had a extra man on staff he will check. NO man..ON and on and on this goes on. phone is never fixed, replaced.. I have to go downstairs to get room service, have to grab the housekeeping staff in the halls to get stuff. I'm told due to Covid no staff will come to your room to clean unless you call.. STILL no PHONE. the walls are thin, you hear dogs, kids, staff, people fighting. traffic on the road facing the Oceanview and im told by staff the noise outside might be the homeless. Go get coffee in the AM, both machines aren't working, IT"s short staffed again, the staff is very sweet telling you i'm so sorry. I never see the same people working the front counter the whole time, yet it's packed one morning with one person trying to help .Don't Book
8
Simon
14 Apr 2025
·
Stayed 2 nights
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
The breakfast was very good. Room could be cleaner - rooms need decorating (not modernising just watermarks on most walls!) bar service was really poor, but apart from that an enjoyable stay
8
Julie
26 Apr 2024
·
Stayed 2 nights
Staff pleasant and helpful. Breakfast nice variety of items, Only thing not nice was the Orange Juice, it was so weak and had no taste. Very watery. Evening meal taken on one night was very nice. Lovely sea view room, very spacious.
Staff pleasant and helpful. Breakfast nice variety of items, Only thing not nice was the Orange Juice, it was so weak and had no taste. Very watery. Evening meal taken on one night was very nice. Lovely sea view room, very spacious.
10
jill
18 Sept 2024
·
Stayed 4 nights
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful. Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back! Beach just accross the road but down a zig zag path.
8
Ole Gunnar
15 Sept 2024
·
Stayed 1 night
This hotel couldn't manage to serve dinner even though we were asked to sit and wait for a table for almost an hour and the restaurant wasn't half full, but they had one hen party that sure took all the attention. We went to bed hungry. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff.. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff..
This hotel couldn't manage to serve dinner even though we were asked to sit and wait for a table for almost an hour and the restaurant wasn't half full, but they had one hen party that sure took all the attention. We went to bed hungry. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff.. this is an old respectable hotel with wooden floors and insulation from the 19th century. we had a family of children on the floor above us who jumped and bounced around for an hour which sounded incredibly good so we hope the hotel next time places these gymnastic children on a floor with reinforced concrete floor and hearing protection. Good breakfast and beautiful view, pleasant and helpful staff..
8
Victoria
14 Apr 2023
·
Stayed 1 night
We loved it here and having use of spa was a bonus. Only downside was had to wait 45 minutes for our food in the evening restaurant. Which the children weren't too happy about! The food was amazing when it came though.
We loved it here and having use of spa was a bonus. Only downside was had to wait 45 minutes for our food in the evening restaurant. Which the children weren't too happy about! The food was amazing when it came though.
10
Susan
28 Mar 2024
·
Stayed 2 nights
Lovely and helpful staff. Dont expect quick service at the bar! Same couple of people waitering in restaurant also mann the bar. Dinner was very good. Suite very spacious and cosy. A little updating needed overall but that is to be expected
Lovely and helpful staff. Dont expect quick service at the bar! Same couple of people waitering in restaurant also mann the bar. Dinner was very good. Suite very spacious and cosy. A little updating needed overall but that is to be expected
8
Geoff
30 Dec 2023
·
Stayed 2 nights
The hotel is very comfortable, albeit a little tired. The rooms were fine, very large.. not many facilities in the room but ample..the hotel was very hot inside which was a bit uncomfortable.. staff very friendly but they did make a few mistakes on billing etc, however these were quickly rectified. Gym facilities were nice as were the pools.. food served was of good quality but obviously hotel prices. I’d certainly use this hotel again.. good tea making stuff in the room, but I’d have liked a small fridge.. shower facilities were good although in my room it was a bit difficult to turn the shower full off..
The hotel is very comfortable, albeit a little tired. The rooms were fine, very large.. not many facilities in the room but ample..the hotel was very hot inside which was a bit uncomfortable.. staff very friendly but they did make a few mistakes on billing etc, however these were quickly rectified. Gym facilities were nice as were the pools.. food served was of good quality but obviously hotel prices. I’d certainly use this hotel again.. good tea making stuff in the room, but I’d have liked a small fridge.. shower facilities were good although in my room it was a bit difficult to turn the shower full off..
Was this helpful?
AI-generated summary based on recent guest reviews
4
Davoud
2 weeks ago
·
Stayed 1 night
I am writing to formally express my disappointment regarding my recent stay at your hotel with my partner and our dog. Despite the property being advertised as dog-friendly, our experience was marred by conflicting information and poor service regarding access to the breakfast facilities. On the morning of October 4th, I specifically consulted with the manager on duty, who confirmed that we were permitted to bring our dog into the restaurant for breakfast. However, upon attempting to enter, we were abruptly stopped and denied access by your staff. This inconsistency caused significant frustration and confusion, effectively ruining our plans for the day and leading us to check out earlier than intended. I expect a prompt response addressing why your staff was not properly briefed on your pet policy and how you intend to rectify this failure in service. I look forward to hearing how you plan to resolve this matter.
I am writing to formally express my disappointment regarding my recent stay at your hotel with my partner and our dog. Despite the property being advertised as dog-friendly, our experience was marred by conflicting information and poor service regarding access to the breakfast facilities. On the morning of October 4th, I specifically consulted with the manager on duty, who confirmed that we were permitted to bring our dog into the restaurant for breakfast. However, upon attempting to enter, we were abruptly stopped and denied access by your staff. This inconsistency caused significant frustration and confusion, effectively ruining our plans for the day and leading us to check out earlier than intended. I expect a prompt response addressing why your staff was not properly briefed on your pet policy and how you intend to rectify this failure in service. I look forward to hearing how you plan to resolve this matter.
10
Mawuena Esi
3 weeks ago
·
Stayed 3 nights
Staff are 10/10 at this establishment. Very friendly, courteous and helpful. The breakfast was delicious with a variety of different options. The communal balcony overlooking the pool was kept clean and tidy and had great views of the sea. I also had a spa treatment which was so calming and allowed me to unwind even more. The indoor pool had warm water and it’s not too deep. My only feedback is please can there be a mini fridge in the rooms. Aside from this, our stay was very pleasant and relaxing. Thanks.
Staff are 10/10 at this establishment. Very friendly, courteous and helpful. The breakfast was delicious with a variety of different options. The communal balcony overlooking the pool was kept clean and tidy and had great views of the sea. I also had a spa treatment which was so calming and allowed me to unwind even more. The indoor pool had warm water and it’s not too deep. My only feedback is please can there be a mini fridge in the rooms. Aside from this, our stay was very pleasant and relaxing. Thanks.
8
Mary
4 weeks ago
·
Stayed 4 nights
The front desk staff were extremely helpful, friendly and courteous. Our room was extremely comfy and spacious. The food was very tasty. Hotel parking was expensive (but parking in Bournemouth is generally expensive. The car park was very convenient for the hotel though)
The front desk staff were extremely helpful, friendly and courteous. Our room was extremely comfy and spacious. The food was very tasty. Hotel parking was expensive (but parking in Bournemouth is generally expensive. The car park was very convenient for the hotel though)
10
Geoffrey
19 Sept 2026
·
Stayed 1 night
Lovely Hotel would stay again.
Lovely Hotel would stay again.
2
Mark
4 Sept 2026
·
Stayed 1 night
What a terrible Hotel. Dirty, no toilet paper. Unhappy staff. Fight at a wedding. Avoid if you can!
What a terrible Hotel. Dirty, no toilet paper. Unhappy staff. Fight at a wedding. Avoid if you can!
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Bournemouth Carlton Hotel By Sunday
Is parking available at the hotel?
Uncovered self-parking is available at the hotel for a fee of GBP 20 per day. A reservation is not required.
What type of breakfast is offered and what are the serving hours?
The hotel offers an English breakfast for approximately GBP 14.95 per person. Breakfast is served during designated hours, although specific times are not provided.
Are pets allowed at the hotel?
Pets are allowed at the hotel with a fee of GBP 25 per pet, per night. Service animals are exempt from this fee.
What are the check-in and check-out times?
Check-in time is at 16:00 and check-out time is at 11:00. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The hotel offers features such as step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Specific details about elevators and pool access features are not provided.
Where is the hotel located in relation to local attractions?
The hotel is located on East Over Cliff in Bournemouth, approximately 0.3 miles from Bournemouth Beach and 0.4 miles from Bournemouth Pier. Other attractions such as the Bournemouth International Centre and Russell-Cotes Art Gallery and Museum are within a short distance.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor heated swimming pool and a seasonal outdoor pool, which is open from April 18 to October 31. Specific operational hours are not provided.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 96.98775498218536USD
- 2026-10-21: 82.02537392349242USD
- 2026-10-22: 66.43981198329925USD
- 2026-10-23: 104.37962777328491USD
- 2026-10-24: 116.48490354557036USD
- 2026-10-25: 66.43981198329925USD
- 2026-10-26: 66.43981198329925USD
- 2026-10-27: 66.43981198329925USD
- 2026-10-28: 66.63660143680572USD
- 2026-10-29: 66.63660143680572USD
- 2026-10-30: 83.09644999999999USD
- 2026-10-31: 103.33292548847199USD
- 2026-11-01: 61.959330781269074USD
- 2026-11-02: 68.91748715600967USD
- 2026-11-03: 63.330757082462306USD
- 2026-11-04: 64.25465657987594USD
- 2026-11-05: 60.73227528877258USD
- 2026-11-06: 71.77581755743026USD
- 2026-11-07: 93.4875671207428USD
- 2026-11-08: 60.73227528877258USD
- 2026-11-09: 60.73227528877258USD
- 2026-11-10: 78.74840544433593USD
- 2026-11-11: 60.73227528877258USD
- 2026-11-12: 72.55536338062286USD
- 2026-11-13: 71.77581755743026USD
- 2026-11-14: 90.956925USD
- 2026-11-15: 61.26640401639938USD
- 2026-11-16: 61.944899269104USD
- 2026-11-17: 63.09977578268051USD
- 2026-11-18: 61.51181682834625USD
- 2026-11-19: 61.944899269104USD
- 2026-11-20: 74.37429935111999USD
- 2026-11-21: 75.44255680637359USD
- 2026-11-22: 60.73227528877258USD
- 2026-11-23: 60.73227528877258USD
- 2026-11-24: 60.73227528877258USD
- 2026-11-25: 65.90036300096511USD
- 2026-11-26: 61.72835804872513USD
- 2026-11-27: 71.96348718624115USD
- 2026-11-28: 79.3980333890915USD
- 2026-11-29: 60.73227528877258USD
- 2026-11-30: 60.73227528877258USD
- 2026-12-01: 60.73227528877258USD
- 2026-12-02: 61.12204605855941USD
- 2026-12-03: 60.73227528877258USD
- 2026-12-04: 82.22748363170624USD
- 2026-12-05: 128.10510231056213USD
- 2026-12-06: 60.73227528877258USD
- 2026-12-07: 60.73227528877258USD
- 2026-12-08: 60.73227528877258USD
- 2026-12-09: 61.829408619213105USD
- 2026-12-10: 62.04594983959198USD
- 2026-12-11: 71.77581755743026USD
- 2026-12-12: 74.72075844993591USD
- 2026-12-13: 60.73227528877258USD
- 2026-12-14: 60.73227528877258USD
- 2026-12-15: 61.91602767753601USD
- 2026-12-16: 61.55512849931716USD
- 2026-12-17: 60.73227528877258USD
- 2026-12-18: 71.77581755743026USD
- 2026-12-19: 71.77581755743026USD
- 2026-12-20: 60.73227528877258USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Contactless check-in and contactless check-out are available.
- Fee for English breakfast: approximately GBP 14.95 per person
- Uncovered self parking fee: GBP 20 per day
- Pet fee: GBP 25 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in fee: GBP 15 (subject to availability)
- Late check-out fee: GBP 15 (subject to availability)
- Crib (infant bed) fee: GBP 5.0 per stay
- Rollaway bed fee: GBP 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Services
Dry cleaning
Housekeeping
Banquet facilities
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Sauna
Family room
Wheelchair Accessible (Limited)
Activities
Garden
Golf course (nearby)
Beach (nearby)
Outdoor Furniture
Terrace
Internet
Free wi-fi