WoodSpring Suites Nashville near Rivergate
US$73
/ night
Avg. for September
Select dates to see prices and availability
US$73
/ night
Avg. for September
Monthly average prices
Nightly prices at WoodSpring Suites Nashville near Rivergate average US$65 in the cheapest month (January) and US$80 in the most expensive month (April), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$65 |
| February | US$66 |
| March | US$75 |
| April | US$80 |
| May | US$77 |
| June | US$75 |
| July | US$77 |
| August | US$69 |
| September | US$73 |
| October | US$75 |
| November | US$72 |
| December | US$67 |
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A
M
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Sept · US$73
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Most expensive: April (~US$80)
Cheapest: January (~US$65)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 121 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Location
With a stay at WoodSpring Suites Nashville near Rivergate in Madison, you'll be connected to a shopping center, within a 15-minute drive of Gaylord Opryland Resort & Convention Center and Rivergate Mall. This hotel is 9.5 mi (15.3 km) from Grand Ole Opry and 13.2 mi (21.3 km) from Nissan Stadium.
What's nearby
Rivergate Mall(0.8 Miles)
Cumberland River(1 Miles)
Manskers Station(3 Miles)
Rockland Recreation Area(3.9 Miles)
Amqui Station and Visitors Center(4.1 Miles)
Drakes Creek Park(4.9 Miles)
Nashville National Cemetery(5.2 Miles)
TriStar Hendersonville Medical Center(5.9 Miles)
Historic Rock Castle(7.2 Miles)
Old Hickory Lake(7.3 Miles)
The Streets of Indian Lake(7.3 Miles)
Howell Allen Clinic(8.1 Miles)
Cooter's Nashville(8.7 Miles)
Legends of Country Music Museum(8.7 Miles)
Texas Troubadour Theatre(8.7 Miles)
Nashville International Airport (BNA)(20 Miles)
Smyrna, TN (MQY)(35.5 Miles)
Parking
Non-smoking rooms
Family room
Golf course (nearby)
Vending machines
Self laundry
Location
122 Liberty Lane, Nashville, Tennessee, United States of America
Rivergate Mall (0.8 Miles)
Cumberland River (1 Miles)
Manskers Station (3 Miles)
Rockland Recreation Area (3.9 Miles)
Amqui Station and Visitors Center (4.1 Miles)
Drakes Creek Park (4.9 Miles)
Room options
6
Room, 1 Queen Bed, Accessible (Bathtub)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 Queen Bed, Accessible (Roll-In Shower)
Room details
1 Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 Queen Bed with Sofa Bed, Accessible
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
220 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room, 1 Queen Bed with Sofa Bed
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
230 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
7.7
Good
Based on 583 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews for WoodSpring Suites Nashville near Rivergate describe a heavily mixed experience, with many citing serious cleanliness problems, smoke and marijuana odors, noise and safety concerns, and limited front-desk availability that complicates check-in and support.
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What guests think
Reviews for WoodSpring Suites Nashville near Rivergate describe a heavily mixed experience, with many citing serious cleanliness problems, smoke and marijuana odors, noise and safety concerns, and limited front-desk availability that complicates check-in and support.
Several guests praised friendly staff and found some rooms clean or comfortable. The extended-stay rooms include kitchenettes and full-size fridges, but multiple reviews note that cookware, dishes, and coffee makers are not provided. Location is convenient to shops and work for some, though others felt the area seemed rough with people loitering. Overall, expect a bare-bones extended-stay experience rather than a full-service hotel.
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AI-generated summary based on recent guest reviews
Facilities
Extended-stay setup with in-room kitchenettes and full-size refrigerators, but multiple reviews say no cookware, dishes, or coffee makers are provided. Common areas and the elevator showed wear and odors in several reports.
Related guest reviews
8
Vickie
29 Mar 2024
·
Stayed 3 nights
I was disappointed nothing was provided. No coffee pot, no dishes, no pots and pans, only 2 bath towels and 2 wash cloths. Ive stayed at other hotels that have the kitchenette and they supplied at least a few dishes and cookware.
I was disappointed nothing was provided. No coffee pot, no dishes, no pots and pans, only 2 bath towels and 2 wash cloths. Ive stayed at other hotels that have the kitchenette and they supplied at least a few dishes and cookware.
6
Elizabeth
6 Sept 2024
·
Stayed 2 nights
While the outside of the hotel looks fairly new, the inside is a different story. The rugs need a deep-cleaning, and the rooms could all use a refresh. We had issues with our key cards upon arriving at our room. The front desk clerk had to come up to reset the door lock, and we were glad she did. The room smelled of tobacco smoke, so her being there to witness it could prove we were not responsible. The elevator was questionable at best, and the front desk closed completely overnight. If you are checking out early, there is no one to leave the key cards with, and no Dropbox.
While the outside of the hotel looks fairly new, the inside is a different story. The rugs need a deep-cleaning, and the rooms could all use a refresh. We had issues with our key cards upon arriving at our room. The front desk clerk had to come up to reset the door lock, and we were glad she did. The room smelled of tobacco smoke, so her being there to witness it could prove we were not responsible. The elevator was questionable at best, and the front desk closed completely overnight. If you are checking out early, there is no one to leave the key cards with, and no Dropbox.
6
Raquel
20 Nov 2023
·
Stayed 2 nights
They have kitchenettes but absolutely no plates, silverware or pots or pans! Not even a coffee pot. Not available upon request either
They have kitchenettes but absolutely no plates, silverware or pots or pans! Not even a coffee pot. Not available upon request either
6
DeLisa
11 Feb 2024
·
Stayed 1 night
Have stayed at extended stays before never had to pay for dishes
Have stayed at extended stays before never had to pay for dishes
6
Trista
28 Oct 2023
·
Stayed 2 nights
The hotel was very clean and the bed was comfortable. Our room stunk, there is no blanket on the bed just 2 sheets, there was no cooking utilities or pots and pans even tho it was a kitchenette, and there was no body wash very minimal hygiene products this is surprising because even the cheapest hotels supply those things
The hotel was very clean and the bed was comfortable. Our room stunk, there is no blanket on the bed just 2 sheets, there was no cooking utilities or pots and pans even tho it was a kitchenette, and there was no body wash very minimal hygiene products this is surprising because even the cheapest hotels supply those things
6
Dainius
7 May 2023
·
Stayed 1 night
The way too expensive for the facilities and anemities provided. They call themselves suites, but they have empty drawers, no utencils, pots, caffe maker, no cups. The only thing we found in the room was a small soap bar and towells.
The way too expensive for the facilities and anemities provided. They call themselves suites, but they have empty drawers, no utencils, pots, caffe maker, no cups. The only thing we found in the room was a small soap bar and towells.
10
Suanne
17 May 2023
·
Stayed 3 nights
Tyler, LeJereck, Shayla, and Breanna provide the greatest levels of customer service and compassion I've ever seen and I work as a night auditor for a very large hotel corporation for ten years. This facility offers laundry facilities, apartment size refrigerators, large microwaves, and glass cooktops. It is clean and quiet. The beds are comfortable. And, best of all, the level of compassion shown to my daughter and I and our support dogs, is beyond comparison. Truly a great home away from home.
Tyler, LeJereck, Shayla, and Breanna provide the greatest levels of customer service and compassion I've ever seen and I work as a night auditor for a very large hotel corporation for ten years. This facility offers laundry facilities, apartment size refrigerators, large microwaves, and glass cooktops. It is clean and quiet. The beds are comfortable. And, best of all, the level of compassion shown to my daughter and I and our support dogs, is beyond comparison. Truly a great home away from home.
6
Tiffany
3 Apr 2023
·
Stayed 1 night
It a suite with a kitchenette/stove There’s no cups, utensils,plates pots or anything to use to accommodate the kitchenette so basically you have to pack your kitchen stuff in order to use this kitchenette As well as it was a double bed room and we were given 2 towels and 2 wash rags There was no soap extra toilet paper cups ice bucket or anything else in the room We had to go to 3 different rooms upon check in due to keys not working The only good thing about the stay was the lady at front desk was apologetic and let us check in early We were able to sleep that’s about it
It a suite with a kitchenette/stove There’s no cups, utensils,plates pots or anything to use to accommodate the kitchenette so basically you have to pack your kitchen stuff in order to use this kitchenette As well as it was a double bed room and we were given 2 towels and 2 wash rags There was no soap extra toilet paper cups ice bucket or anything else in the room We had to go to 3 different rooms upon check in due to keys not working The only good thing about the stay was the lady at front desk was apologetic and let us check in early We were able to sleep that’s about it
4
Rick
23 Jun 2024
·
Stayed 2 nights
Nice from the outside but the inside was not clean. The building had odors of pet and old cooking grease.
Nice from the outside but the inside was not clean. The building had odors of pet and old cooking grease.
8
hr
14 May 2025
·
Stayed 2 nights
The elevator Always Smells bad due to Customers Animals!!! The Outside area Always has Overflowing Trash!!!
The elevator Always Smells bad due to Customers Animals!!! The Outside area Always has Overflowing Trash!!!
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AI-generated summary based on recent guest reviews
Cleanliness
Frequent complaints about roaches and other pests, strong smoke or marijuana odors, and dirty or stained areas in rooms and hallways. A few guests noted clean rooms, but overall standards appear poor.
Related guest reviews
4
Lisa
30 Oct 2025
·
Stayed 1 night
Found roach in my room, loud noise coming from wall early in the morning, sink had a slow drain and sheets on other bed was dirty
Found roach in my room, loud noise coming from wall early in the morning, sink had a slow drain and sheets on other bed was dirty
2
Scotty
27 Apr 2025
·
Stayed 1 night
As soon as you walked into the lobby, you could smell cigarette smoke, even though we though it was a smoke free facility. There was a friendly man that checked us in at 6 pm. I went to the car to get our suitcases and when we came back, the window for check in was closed. When we got to our room, it smelled like smoke. There was a cigarette burn on the toilet seat. There was a cockroach on the ceiling, and later that night, one in the bathroom. We asked to change rooms but the hotel was all booked. The TV remote was broken. There were no hand towels. And no one answered the phone number at the front desk for assistance. There was so much noise inside and outside that we didn’t sleep well. The cleanliness and upkeep of the hotel was not good. When we checked out or tried to check out in the morning, the front desk window was still closed. We have stayed at other Woodspring hotels that have been well cared for, but we will not stay at this one again.
As soon as you walked into the lobby, you could smell cigarette smoke, even though we though it was a smoke free facility. There was a friendly man that checked us in at 6 pm. I went to the car to get our suitcases and when we came back, the window for check in was closed. When we got to our room, it smelled like smoke. There was a cigarette burn on the toilet seat. There was a cockroach on the ceiling, and later that night, one in the bathroom. We asked to change rooms but the hotel was all booked. The TV remote was broken. There were no hand towels. And no one answered the phone number at the front desk for assistance. There was so much noise inside and outside that we didn’t sleep well. The cleanliness and upkeep of the hotel was not good. When we checked out or tried to check out in the morning, the front desk window was still closed. We have stayed at other Woodspring hotels that have been well cared for, but we will not stay at this one again.
2
Kliford
18 Jan 2026
·
Stayed 1 night
There were roaches everywhere honestly and the amount of marijuana smell throughout the hotel all night was kind of alarming. I’m pretty sure there were drug deals that went on most of the evening were also alarming. The phone to get in the door cause the lobby window closed at 4 pm, I was never made aware that it did, so when i got to the hotel to check in and use the lobby phone it didn’t work at all, luckily the lady that checked us in was close and seen we needed assistance to get inside to check in. And while they had Terminex come out and spray and put a white residue powder down for the bugs, there were still plenty crawling around on most of the items in the room.
There were roaches everywhere honestly and the amount of marijuana smell throughout the hotel all night was kind of alarming. I’m pretty sure there were drug deals that went on most of the evening were also alarming. The phone to get in the door cause the lobby window closed at 4 pm, I was never made aware that it did, so when i got to the hotel to check in and use the lobby phone it didn’t work at all, luckily the lady that checked us in was close and seen we needed assistance to get inside to check in. And while they had Terminex come out and spray and put a white residue powder down for the bugs, there were still plenty crawling around on most of the items in the room.
2
Miranda
15 Dec 2024
·
Stayed 1 night
Tv did not work. Woke up the next morning to roaches crawling in the counter of the kitchenette. Room has a weird smell. Offered to give me another with a working tv but couldn’t say there wouldn’t be roaches. Guy standing in the lobby said he killed around 40 roaches that morning and there were still a lot more in his room
Tv did not work. Woke up the next morning to roaches crawling in the counter of the kitchenette. Room has a weird smell. Offered to give me another with a working tv but couldn’t say there wouldn’t be roaches. Guy standing in the lobby said he killed around 40 roaches that morning and there were still a lot more in his room
2
Victor
18 Aug 2025
·
Stayed 2 nights
Roaches were running everywhere when I turned the lights on in the room. Needless to say I didn’t stay and went to a different motel. Now this place won’t even refund me my money. Absolute nightmare….
Roaches were running everywhere when I turned the lights on in the room. Needless to say I didn’t stay and went to a different motel. Now this place won’t even refund me my money. Absolute nightmare….
2
Lakesha
27 Apr 2025
·
Stayed 3 nights
The outside looks good but the inside is horrible. I switch rooms three time’s. The third room, I just stayed since I paid ahead. There was a big party outside. The first floor smelled like smoke throughout the office. The rooms are outdated, broken blinds, and old furniture. I had another family that supposed to stay but I told them no because I was too embarrassed that I chose this place. It was like living in the projects.
The outside looks good but the inside is horrible. I switch rooms three time’s. The third room, I just stayed since I paid ahead. There was a big party outside. The first floor smelled like smoke throughout the office. The rooms are outdated, broken blinds, and old furniture. I had another family that supposed to stay but I told them no because I was too embarrassed that I chose this place. It was like living in the projects.
2
Larry
14 Jun 2025
·
Stayed 1 night
THERE WERE BED BUGS AND ROACHES IN THE ROOM!!! I HAD TO FIND ANOTHER HOTEL FOR ME AND MY CHILDREN TO STAY AT! There was no staff after hours, so I couldn't even report it until the next day!!! Disgusting and dirty, I would sleep in my car before I stay there again!!!!!!
THERE WERE BED BUGS AND ROACHES IN THE ROOM!!! I HAD TO FIND ANOTHER HOTEL FOR ME AND MY CHILDREN TO STAY AT! There was no staff after hours, so I couldn't even report it until the next day!!! Disgusting and dirty, I would sleep in my car before I stay there again!!!!!!
2
Jason
28 Apr 2025
·
Stayed 2 nights
Unclean. Smells horrible. Has bugs
Unclean. Smells horrible. Has bugs
2
Tim
28 Jul 2025
·
Stayed 2 nights
This place has no staff on duty when needed. It's also Infested with roaches!!!. I only stayed 1 of the 2 nights I paid for!
This place has no staff on duty when needed. It's also Infested with roaches!!!. I only stayed 1 of the 2 nights I paid for!
2
Miranda
16 Dec 2024
·
Stayed 2 nights
The cable did not work and they would not fix it. The room had a weird smell. Woke up on roaches crawling on the counter of the kitchenette. Offered to put me in another room but could not guarantee that room would not have roaches.
The cable did not work and they would not fix it. The room had a weird smell. Woke up on roaches crawling on the counter of the kitchenette. Offered to put me in another room but could not guarantee that room would not have roaches.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and many guests reported significant noise from neighbors and the parking lot. Several cited maintenance issues such as broken or missing items and slow drains, while some found the beds comfortable.
Related guest reviews
4
Lisa
30 Oct 2025
·
Stayed 1 night
Found roach in my room, loud noise coming from wall early in the morning, sink had a slow drain and sheets on other bed was dirty
Found roach in my room, loud noise coming from wall early in the morning, sink had a slow drain and sheets on other bed was dirty
10
Dianna
6 May 2024
·
Stayed 20 nights
Cynthia at the desk was amazing and super friendly. All of the staff was super helpful and accommodating. The only thing that was disappointing was the amount of noise around and in the property when 9:00 pm was the "quite time". I would have to sleep with headphones and music every night because there was so much noise by tenants as well as outside parking lot noise going on ALL night long which was stressful.
Cynthia at the desk was amazing and super friendly. All of the staff was super helpful and accommodating. The only thing that was disappointing was the amount of noise around and in the property when 9:00 pm was the "quite time". I would have to sleep with headphones and music every night because there was so much noise by tenants as well as outside parking lot noise going on ALL night long which was stressful.
6
Taylor
4 Apr 2023
·
Stayed 1 night
the key fob wasn't working but I didn't care cause I was just there to sleep
the key fob wasn't working but I didn't care cause I was just there to sleep
6
Jon
7 May 2024
·
Stayed 2 nights
the first room we were given the tv was smashed and the room smelled like smoke, the front desk lady gave us a new room and it was alot better. the overall cleanliness was good. the halls smelled badly of marijuana smoke.
the first room we were given the tv was smashed and the room smelled like smoke, the front desk lady gave us a new room and it was alot better. the overall cleanliness was good. the halls smelled badly of marijuana smoke.
4
Jeremy
10 May 2025
·
Stayed 1 night
The hotel room was clean and thats the highlight. The front desk worker was super nice and worked wirh Hotels.com when he couldn't find our reservation and they were able to sort it out and give us a room. You can tell they are trying to update the hotel and i can appreciate that. Our room was clean but we had no towels when we called in the evening they had ro wash some and took until morning to get some. Our toilet was slow to drain after using which isnt great. Blinds in the room were broken and dirty, no curtain to close to block out light and the ac/heater slates were dirty. (That was the only thing dirty in the room).
The hotel room was clean and thats the highlight. The front desk worker was super nice and worked wirh Hotels.com when he couldn't find our reservation and they were able to sort it out and give us a room. You can tell they are trying to update the hotel and i can appreciate that. Our room was clean but we had no towels when we called in the evening they had ro wash some and took until morning to get some. Our toilet was slow to drain after using which isnt great. Blinds in the room were broken and dirty, no curtain to close to block out light and the ac/heater slates were dirty. (That was the only thing dirty in the room).
10
Susan
23 Aug 2024
·
Stayed 7 nights
Convenient to work. Comfy beds
Convenient to work. Comfy beds
4
Esperanza
5 Jun 2023
·
We checked in Saturday evening and while driving in the parking lot, u could already see some shady people just hanging out outside. The receptionist was nice but walking thru the hall to our room the carpet was disgusting and stained. The room itself was clean but the pillows were super flat. The entire night all we heard was people making noise, blasting music, moving furniture around, stomping on the floor. And the hallway reeked of weed. Very very disappointed, especially for the price we paid
We checked in Saturday evening and while driving in the parking lot, u could already see some shady people just hanging out outside. The receptionist was nice but walking thru the hall to our room the carpet was disgusting and stained. The room itself was clean but the pillows were super flat. The entire night all we heard was people making noise, blasting music, moving furniture around, stomping on the floor. And the hallway reeked of weed. Very very disappointed, especially for the price we paid
4
Linda
26 Apr 2024
·
Stayed 2 nights
I only stayed two nights. The first night there was a loud fight in the back parking lot, which the front desk clerk had to deal with. The floor in my room was not clean and made my bare feet dirty. Some of the staff seemed nice. Other than the dirty floor, my room was clean and comfortable. I will not stay here again however.
I only stayed two nights. The first night there was a loud fight in the back parking lot, which the front desk clerk had to deal with. The floor in my room was not clean and made my bare feet dirty. Some of the staff seemed nice. Other than the dirty floor, my room was clean and comfortable. I will not stay here again however.
10
Dyesha
16 Feb 2025
·
Stayed 1 night
Great stay just a lot of noise
Great stay just a lot of noise
6
Samantha
10 Jun 2023
·
Stayed 1 night
First room people next door were so loud. Second room was a little better but could still hear the tv all night. Woke up multiple time for doors slamming and loud music across the hall. Toilet didn’t flush. No batteries in the remote.
First room people next door were so loud. Second room was a little better but could still hear the tv all night. Woke up multiple time for doors slamming and loud music across the hall. Toilet didn’t flush. No batteries in the remote.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: some praised friendly and accommodating staff, but many struggled with limited front-desk hours, unreachable phones, check-in problems, extra charges, or refund difficulties.
Related guest reviews
10
Michael
19 Aug 2024
·
Stayed 7 nights
Im addition to a well operated and clean property, the management has been able to assemble a wonderful staff who are consistently friendly and always taking steps to keep the property clean. I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.
Im addition to a well operated and clean property, the management has been able to assemble a wonderful staff who are consistently friendly and always taking steps to keep the property clean. I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.
2
Brandon
12 Jul 2025
·
Stayed 3 nights
Trashy place. The front desk hung up on me when I called about extra charges for days after I checked out. Then they never answered the phone again. I had to call multiple corporate numbers to get 50% of my extra charges back. Stay away
Trashy place. The front desk hung up on me when I called about extra charges for days after I checked out. Then they never answered the phone again. I had to call multiple corporate numbers to get 50% of my extra charges back. Stay away
2
Elizabeth
4 Jul 2025
·
Stayed 1 night
Couldn’t even in check in to my room. Limited check in times. Forget getting a refund for a place I never stayed in for.
Couldn’t even in check in to my room. Limited check in times. Forget getting a refund for a place I never stayed in for.
2
Lee
23 Apr 2023
·
Stayed 1 night
First time I booked this place. Got in to Nashville at 6.30 pm on a Saturday night. I did not realize I had to check in by 4 pm. Nobody at the front desk, nor the "500" phone number to answer my call at 6.30.
First time I booked this place. Got in to Nashville at 6.30 pm on a Saturday night. I did not realize I had to check in by 4 pm. Nobody at the front desk, nor the "500" phone number to answer my call at 6.30.
2
Codey
19 Oct 2025
·
Stayed 2 nights
They gave our room away, told Us they were gonna put us up in a similar nice place, and put us in a crappy motel that we had to pay MORE FOR. Will not be dealing with Payton and this property again.
They gave our room away, told Us they were gonna put us up in a similar nice place, and put us in a crappy motel that we had to pay MORE FOR. Will not be dealing with Payton and this property again.
2
Kristi
8 Jul 2025
·
Stayed 1 night
No one was at the front desk to check in at 10:30 pm. Tried calling the provided phone number multiple times and no one answered. Another customer had already been trying to reach someone for 30 minutes. I ended up having to go to another hotel. The right thing to do is to give a full refund.
No one was at the front desk to check in at 10:30 pm. Tried calling the provided phone number multiple times and no one answered. Another customer had already been trying to reach someone for 30 minutes. I ended up having to go to another hotel. The right thing to do is to give a full refund.
2
Holly
20 Jul 2024
·
Stayed 7 nights
They ran out of toilet paper and when I called and asked when they would get more the lady said “idk” asked if I would get reimbursed for buying my own and she said very rudely “ma’am by policy we are not required to provide that for you” so you are telling me I spent $486 for 7 nights for me to have to buy my own toiletries. That is normally included in the hotel stay. Asked about towel and they told me I’d have to bring my old towels down and exchange them for mew ones instead of just giving me new ones. Called to talk to the manager and the lady at the desk said the manager was in a meeting and said she would have them call me back. They never did. How can a manger of a company not care enough about the customer to give them a call to address the situation and try to make it right. Felt like the manager didn’t care and brushed it off and pushed it to the side and didn’t make it a priority to make sure customers were taken care of. I will not be coming back to the location ever again. Terrible customer service and managers are to set an example for the employees and seeing as they didn’t even have the decency to reach back out to me and make it right. I will not recommend yall to anyone ever
They ran out of toilet paper and when I called and asked when they would get more the lady said “idk” asked if I would get reimbursed for buying my own and she said very rudely “ma’am by policy we are not required to provide that for you” so you are telling me I spent $486 for 7 nights for me to have to buy my own toiletries. That is normally included in the hotel stay. Asked about towel and they told me I’d have to bring my old towels down and exchange them for mew ones instead of just giving me new ones. Called to talk to the manager and the lady at the desk said the manager was in a meeting and said she would have them call me back. They never did. How can a manger of a company not care enough about the customer to give them a call to address the situation and try to make it right. Felt like the manager didn’t care and brushed it off and pushed it to the side and didn’t make it a priority to make sure customers were taken care of. I will not be coming back to the location ever again. Terrible customer service and managers are to set an example for the employees and seeing as they didn’t even have the decency to reach back out to me and make it right. I will not recommend yall to anyone ever
8
Tiffany
30 May 2025
·
Stayed 7 nights
The staff were very helpful
The staff were very helpful
10
Michael
27 Jul 2025
·
Stayed 4 nights
Staff was wonderful and assisted immediately when I discovered the desk did not have a chair I needed for my business travel. Within 5 minutes I had what was needed.
Staff was wonderful and assisted immediately when I discovered the desk did not have a chair I needed for my business travel. Within 5 minutes I had what was needed.
8
Michaela
19 Jun 2023
·
Stayed 1 night
This is not a normal hotel. My stay was fine and the problem I did encounter was rectified immediately. They do not have normal front desk hours. If you arrive after 3 am for check in you may forfeit your room, cleaning is your responsibility, and back to the front desk hours, they open at 10 on the weekends and close and 4 and open 8-10 on Monday - Thursday and close at 8 on Friday. There is a number to call but when I arrived, I had to call it a couple times before they answered. But overall my stay was good for the price. Just some FYIs
This is not a normal hotel. My stay was fine and the problem I did encounter was rectified immediately. They do not have normal front desk hours. If you arrive after 3 am for check in you may forfeit your room, cleaning is your responsibility, and back to the front desk hours, they open at 10 on the weekends and close and 4 and open 8-10 on Monday - Thursday and close at 8 on Friday. There is a number to call but when I arrived, I had to call it a couple times before they answered. But overall my stay was good for the price. Just some FYIs
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AI-generated summary based on recent guest reviews
Location
Convenient to shops, restaurants, and work for some guests, while others felt the area was rough or unsafe with people loitering late at night.
Related guest reviews
4
Patricia
4 May 2025
·
Stayed 1 night
Booked for 3 people, only 2 towels provided. No coffee pot. No vent in bathroom. Trash all around property, Walmart carts all around property. I'm assuming people rent monthly and go get their groceries and bring the cart back with them
Booked for 3 people, only 2 towels provided. No coffee pot. No vent in bathroom. Trash all around property, Walmart carts all around property. I'm assuming people rent monthly and go get their groceries and bring the cart back with them
8
Arieona
21 Oct 2024
·
Stayed 4 nights
Loved the location but the shower was a little messy
Loved the location but the shower was a little messy
6
Mary
11 Jun 2025
·
Stayed 10 nights
OK for short stays, clean and tidy and near shops and restaurants
OK for short stays, clean and tidy and near shops and restaurants
8
Benny
26 Aug 2025
·
Stayed 1 night
The otdoord was not nice with people all over the place others didnt have their keys and wanted to get in when one is passing around
The otdoord was not nice with people all over the place others didnt have their keys and wanted to get in when one is passing around
6
Eric
17 Jun 2024
·
Stayed 2 nights
Seemed unsafe at night. A lot of things going on in the parking lot until late at night. The place seemed ok a little rough around the edges. Very nice people running the place. You cannot check in after 2am.
Seemed unsafe at night. A lot of things going on in the parking lot until late at night. The place seemed ok a little rough around the edges. Very nice people running the place. You cannot check in after 2am.
10
Kayley
23 Mar 2025
·
Stayed 1 night
The property on the inside is clean and very nice, the outside of the property is a nice area besides the junked vehicles in the parking lot, and the homeless area across the street full of trash. Other than that i have nothing but great things to say about this hotel all around.
The property on the inside is clean and very nice, the outside of the property is a nice area besides the junked vehicles in the parking lot, and the homeless area across the street full of trash. Other than that i have nothing but great things to say about this hotel all around.
8
William
30 Dec 2023
·
Stayed 4 nights
Convenient to shopping and to location of my work
Convenient to shopping and to location of my work
2
Mickaela
30 Jun 2024
·
Stayed 7 nights
We tried checking in and the front desk had a window covering it. A guy smoking inside said he could help us get checked in. The entire property was dirty. There were a million piles of dog poop int he grass and trash everywhere. Inside was equally gross. There were stains on the walls and in the elevator. The carpet was severe stained in the hallways. The entire building constantly smelled like cigarettes. The rooms had VERY thin ceilings and we could hear our upstairs neighbors alllll day and night. The floors were sticky when we got there and the drawers in the kitchen were sticky on the inside. There was always dogs running around off leash out side. It was such an uncomfortable stay for me as a young woman. I would never stay there without someone else with me as the other guests often seemed high and sometimes aggressive.
We tried checking in and the front desk had a window covering it. A guy smoking inside said he could help us get checked in. The entire property was dirty. There were a million piles of dog poop int he grass and trash everywhere. Inside was equally gross. There were stains on the walls and in the elevator. The carpet was severe stained in the hallways. The entire building constantly smelled like cigarettes. The rooms had VERY thin ceilings and we could hear our upstairs neighbors alllll day and night. The floors were sticky when we got there and the drawers in the kitchen were sticky on the inside. There was always dogs running around off leash out side. It was such an uncomfortable stay for me as a young woman. I would never stay there without someone else with me as the other guests often seemed high and sometimes aggressive.
6
Rafael
11 May 2023
·
Stayed 1 night
Food in the area
Food in the area
2
Dorothy
5 Jul 2025
·
Stayed 1 night
Terrible. The area itself leaves a lot to be desired. We still decided to check in as it was later in the day and we were exhausted. The girl behind the counter charged me twice for the room because she couldn’t figure out how to check us in. People were steady coming in and out. We finally got to the room after being bothered for money in the hallway from a “guest” and it wreaked of smoke. We immediately checked out and left. No refund despite not staying.
Terrible. The area itself leaves a lot to be desired. We still decided to check in as it was later in the day and we were exhausted. The girl behind the counter charged me twice for the room because she couldn’t figure out how to check us in. People were steady coming in and out. We finally got to the room after being bothered for money in the hallway from a “guest” and it wreaked of smoke. We immediately checked out and left. No refund despite not staying.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
2
Teddy
11 Sept 2023
·
Stayed 1 night
You need to call to get someone to unlock the window for service. There is no breakfast service. Pets are welcome… with a $50 deposit. Remote didn’t work for the TV. The shower leaked water somewhere under the tub. Best of all we got a key for a room that was already occupied which was a surprise to us and the family laying in their bed. I won’t attach the photo of the bug that was crawling on the pillow.
You need to call to get someone to unlock the window for service. There is no breakfast service. Pets are welcome… with a $50 deposit. Remote didn’t work for the TV. The shower leaked water somewhere under the tub. Best of all we got a key for a room that was already occupied which was a surprise to us and the family laying in their bed. I won’t attach the photo of the bug that was crawling on the pillow.
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AI-generated summary based on recent guest reviews
2
Desean
4 weeks ago
·
Stayed 2 nights
Drug zone guest that lives there hangs out drinking smoking in parking lot not safe and they begging for rides and money
Drug zone guest that lives there hangs out drinking smoking in parking lot not safe and they begging for rides and money
2
Rachel
30 Jul 2026
·
Stayed 5 nights
This is more of an extended a stay, the office closes every day at a certain time. When I arrived there were people sitting outside like it was their front porch. The people that were staying above me were always noisy at night, and despite talking to the front desk staff regarding it, they continued. The only solution that was offered was for me to be moved the day before I was checking out, as if I was the issue. I won’t be staying here again.
This is more of an extended a stay, the office closes every day at a certain time. When I arrived there were people sitting outside like it was their front porch. The people that were staying above me were always noisy at night, and despite talking to the front desk staff regarding it, they continued. The only solution that was offered was for me to be moved the day before I was checking out, as if I was the issue. I won’t be staying here again.
2
Morgan
21 Jul 2026
·
Stayed 1 night
it was not what the pictures look like.
it was not what the pictures look like.
10
Chris
17 Jul 2026
·
Stayed 9 nights
A place to go. Nice people
A place to go. Nice people
8
Tristan
13 Jul 2026
·
Stayed 1 night
Staff was very helpfully and friendly. Room was clean and comfortable. Walmart literally right next door. Will most definitely stay again when in the neighborhood.
Staff was very helpfully and friendly. Room was clean and comfortable. Walmart literally right next door. Will most definitely stay again when in the neighborhood.
FAQs about WoodSpring Suites Nashville near Rivergate
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.
Does the hotel allow pets?
Yes, pets are allowed with a maximum fee of $25.00 per pet, per week. A pet deposit of $100.00 per stay is also required. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:30 AM. Early check-in and late check-out are available for a fee of $50, subject to availability.
What accessibility features does the hotel offer?
The property offers limited wheelchair accessibility, including elevators and step-free entrances. However, specific details on accessible rooms and facilities are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located near Rivergate Mall, approximately 1.3 km (0.8 miles) away. It is within a 15-minute drive of Gaylord Opryland Resort & Convention Center and 9.5 miles from Grand Ole Opry.
What are the policies for guests staying with children?
Up to 2 children aged 17 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 80.16442658901214USD
- 2026-09-15: 72.725625USD
- 2026-09-16: 73.88USD
- 2026-09-17: 72.725625USD
- 2026-09-18: 91.19562499999999USD
- 2026-09-19: 91.19562499999999USD
- 2026-09-20: 72.725625USD
- 2026-09-21: 73.88USD
- 2026-09-22: 73.88USD
- 2026-09-23: 75.9650475692749USD
- 2026-09-24: 73.88USD
- 2026-09-25: 94.95058479309081USD
- 2026-09-26: 91.19562499999999USD
- 2026-09-27: 77.48780058383942USD
- 2026-09-28: 72.725625USD
- 2026-09-29: 72.725625USD
- 2026-09-30: 75.90062303066253USD
- 2026-10-01: 75.90062303066253USD
- 2026-10-02: 96.44125324249266USD
- 2026-10-03: 95.99727437496185USD
- 2026-10-04: 75.90062303066253USD
- 2026-10-05: 75.01543955802917USD
- 2026-10-06: 75.70948956012725USD
- 2026-10-07: 73.88USD
- 2026-10-08: 75.70948956012725USD
- 2026-10-09: 94.11598977565765USD
- 2026-10-10: 92.35USD
- 2026-10-11: 72.725625USD
- 2026-10-12: 75.70948956012725USD
- 2026-10-13: 75.70948956012725USD
- 2026-10-14: 72.725625USD
- 2026-10-15: 75.70948956012725USD
- 2026-10-16: 95.73157049179076USD
- 2026-10-17: 94.11598977565765USD
- 2026-10-18: 74.82843665599823USD
- 2026-10-19: 73.88USD
- 2026-10-20: 72.725625USD
- 2026-10-21: 75.70948956012725USD
- 2026-10-22: 75.70948956012725USD
- 2026-10-23: 95.65345078468322USD
- 2026-10-24: 92.35USD
- 2026-10-25: 73.88USD
- 2026-10-26: 75.70948956012725USD
- 2026-10-27: 72.725625USD
- 2026-10-28: 75.70948956012725USD
- 2026-10-29: 75.70948956012725USD
- 2026-10-30: 94.38324372291564USD
- 2026-10-31: 92.35USD
- 2026-11-01: 75.70948956012725USD
- 2026-11-02: 75.70948956012725USD
- 2026-11-03: 72.725625USD
- 2026-11-04: 75.70948956012725USD
- 2026-11-05: 75.70948956012725USD
- 2026-11-06: 95.55287276268005USD
- 2026-11-07: 99.86353053092957USD
- 2026-11-08: 79.74053690433502USD
- 2026-11-09: 78.4975USD
- 2026-11-10: 76.18875USD
- 2026-11-11: 79.96772697925567USD
- 2026-11-12: 79.70402232646941USD
- 2026-11-13: 98.9971856212616USD
- 2026-11-14: 98.9971856212616USD
The front desk is open daily from 9:00 AM - 8:00 PM. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.
- Parking height restrictions apply.
- Pet deposit: USD 100.00 per stay
- Pet fee: USD 50 per pet, per week
- Service animals are exempt from fees
- Early check-in fee: USD 50 (subject to availability)
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Golf course (nearby)
Vending machines
Self laundry
General
Non-smoking rooms
Vending machines
Family room
Wheelchair Accessible (Limited)
Services
Self laundry
24-Hour Front Desk
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Golf course (nearby)
Internet
Free wi-fi