Is parking available at the hotel?

Parking is available on-site, with valet parking offered at a fee of CAD 45 per day, which includes in/out privileges. Limited parking is also available. Reservations are not required.

Does the hotel allow pets?

The hotel allows pets with a fee of CAD 45 per accommodation, per stay. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in time is at 16:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, and guests are encouraged to contact the property in advance for arrangements.

What is the hotel's location like?

The hotel is centrally located in Ottawa, just steps from the University of Ottawa and a short walk from Rideau Canal. It is approximately 0.4 miles from Byward Market Square and 1.1 miles from Parliament Hill, making it convenient for exploring key attractions.

What are the hotel's policies for guests staying with children?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds at a fee of CAD 30 per day. Advance request for rollaway beds is required. Information about cribs is not provided.

Le Germain Hotel Ottawa - Comfort in the Heart of Canada

Average nightly price at Le Germain Hotel Ottawa by month, last 12 months (USD)
Month	Average price
January	US$202
February	US$219
March	US$215
April	US$256
May	US$350
June	US$369
July	US$261
August	US$328
September	US$389
October	US$307
November	US$246
December	US$238

What guests think

Le Germain Hotel Ottawa earns strong praise for warm, attentive staff, modern spacious rooms, and a central, walkable location near Parliament and ByWard Market, though several guests note neighborhood safety concerns at night due to visible homelessness.

Rooms are stylish and comfortable, often spacious with features like heated bathroom floors and glass showers, but some guests disliked the open-concept layout, reported light leakage from curtains, occasional plumbing pressure fluctuations, or intermittent noise. Dining at the on-site restaurant and breakfast is frequently praised for quality and cocktails, though a few reviews mention slow or inconsistent service and limited menus at times. Facilities include a decent fitness room, while parking is available via self-park or valet but can be confusing or expensive, and EV charging has not always worked reliably. Expect a stylish, centrally located boutique stay with standout service and a few urban and design trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A fitness room is available but described as small or due for an update. Parking (self-park/valet) is offered yet can be confusing or costly, and EV charging has been unreliable; some floors use hallway water stations instead of in-room bottles.

Related guest reviews

10

Douglas I

2 Mar 2025

·

Stayed 1 night

We stayed on the top floor in a corner suite, which was very well equipped with excellent views and a very cool vibe. Staff were very friendly. The fitness room was well equipped as well. Would stay here again without reservation.

8

Allanna

28 Mar 2025

·

Stayed 2 nights

The only down fall with my stay, was the EV charging stations were not working. Valet had to bring my car to Rideau Centre to charge it and I was doubled billed (hotel fee Tesla). To compensate for the extra charges, I was offered a complimentary breakfast at the hotel. Breakfast was very good.

8

Michelle

13 Feb 2023

·

Stayed 2 nights

Great modern rooms in a great location. Staff is all friendly and eager to help. Some cleaning got missed and while we knew we’d have to pay for parking (on top of our stay) we weren’t expecting it to be so expensive.

10

Azhar

25 Dec 2024

·

Stayed 3 nights

The on-site EV charging

8

Brant

6 Apr 2025

·

Stayed 2 nights

Parking was an issue checking in we parked for the night at a public parking and the next morning was changed $34.

8

Jackie

6 Sept 2024

·

Stayed 2 nights

It’s a beautiful hotel. Front staff are very kind and friendly. Their parking situation needs to improve. Since their driveway is so very small, they need more staff out front on the road during check in times.

10

David

20 Jul 2025

·

Stayed 1 night

This is a beautiful, modern, environmentally friendly hotel with a boutique quality. One of our favourite hotel chains. Easy self-parking below the hotel or valet service. The restaurant/bar has a great modern vibe with excellent signature cocktails. The food is excellent although we didn’t have dinner this time around. The front desk staff are very helpful, the check in is seamless and the room was funky modern industrial with a touch of history. Absolutely enjoyed our stay once again.

6

Keti

4 Sept 2024

·

Stayed 2 nights

I booked the room for 2 nights for 249$ I was not aware that parking is additional and the price for the second night rises to 299$ You have to make these arrangements clear for your clients

10

Felipe

6 Oct 2025

·

Stayed 1 night

Great location and beautifully appointed rooms, but the only thing was that the parking was a bit hard to find and we had to drive around once. Other than that, all was excellent, especially the staff, they were very pleasant to deal with.

10

Shannon

27 Nov 2024

·

Stayed 2 nights

Great rooms. Clean, modern and large. Fitness area needs a little upgrade and small.

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Cleanliness

Rooms and common areas are widely described as very clean and well maintained. A smaller number of reviews cite lapses like dust, missed corners, or items left in bathrooms.

Related guest reviews

10

JOSEPHINE

29 Dec 2025

·

Stayed 1 night

Clean room, Staff was exceptional. Parking and accessibility loved everything about the hotel. Surely will be coming back

10

Alexandre

18 Nov 2025

·

Stayed 2 nights

All was great! Friendly staff, nice location. Clean room as well! Will recommend with no hesitation!

10

Dania

29 Aug 2025

·

Stayed 1 night

Hotel agréable. Chambre confortable et propre, mais qui aurait besoin d'un peu plus d'attention au niveau de l'aspirateur des les coins. Sinon, spacieux et bien entretenu.

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10

Ess

25 Aug 2024

·

Stayed 1 night

Very clean, accessible, and had a very comfortable bed!

10

Giovanna

22 Sept 2024

·

Stayed 1 night

I have stayed many times and have consistently been provided with a beautiful, clean room. Staff always goes above and beyond to make the stay wonderful.

10

Paul

24 Oct 2023

·

Stayed 1 night

Very safe and quiet for sleeping. Hotel is well maintained and clean.

4

jingyu

18 Jun 2024

·

Stayed 1 night

The cleaning service should be improved a llllot! The bedding is not changed with previous clients hair, even has spot. The carpet also not cleaned, has someone’s hair clip left there.

6

Martin

11 Oct 2023

·

Stayed 1 night

Dusty room Shower not working properly No slippers Overall nothing great - looks nice in pictures

8

Maxime

27 Jul 2024

·

Stayed 1 night

La seule 3 étoiles pour la propreté dans la chambre à notre entrée il y avait des débarbouillettes trempé donc utilisé sur la porte de la douche.

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10

Stephan

24 Aug 2025

·

Stayed 1 night

From the concierge desk to the room, everything was great. Service was excellent, room was very clean and well put together. Will be staying again in the future.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with features like heated bathroom floors and glass, open-concept showers. Some guests found the layout lacks privacy, noted light leakage, occasional noise or water-pressure issues, and occasional Wi‑Fi hiccups.

Related guest reviews

10

Donald

12 Oct 2025

·

Stayed 1 night

Very classy hotel… spacious rooms… modern look

10

Chad

5 Dec 2024

·

Stayed 1 night

Great hotel. Would highly recommend. Wifi needs some work though.

10

fletcher

18 Apr 2025

·

Stayed 2 nights

A bit over designed, but nonetheless comfortable room. There were a few problems (e.g., getting strong shower pressure on the 12th floor; ours cut out at times), which we reported to the desk. The restaurant has a limited menu, but with a regional theme, and everything is well prepared. Close to Parliament Hill and many good restaurants. Pleasant, helpful staff.

6

Sierra

7 Dec 2024

·

Stayed 1 night

Our stay at the hotel was decent for one night. Nothing special about the hotel. The rooms were not great for sound, you could hear the elevator clearly going up and down floors. The hotel is located in a good spot for walking around Ottawa if that is what you are looking for. Overall the stay was average.

10

Kassem

18 Jul 2025

·

Stayed 1 night

The curtains are too transparent to block out sun in the morning

8

Jonathan

14 Aug 2023

·

Stayed 3 nights

First of all, this is the quietest hotel room I have ever stayed in. Yes, there is some street noise but you really can't escape that. But I didn't hear any noise from other guests in the hall, in their rooms, in the elevators or anywhere else. The room was clean, airy and well-appointed. However, the modern open floorplan has the bathroom vanity and shower open to the entire room, which we weren't fans of. This is more a matter of taste - if you like that open loft feel, it won't bother you. Housekeeping missed us one day, which isn't that big a deal but is worth noting. The staff was friendly and accommodating. The parking is shared with another facility, which means if you don't use the valet service you don't get in-out privileges, so it can get very expensive - I didn't like this. The million dollar question is always 'Would you stay there again'. My answer is no, but not because of anything the hotel did or didn't do. I just didn't enjoy the open-concept loft setup, especially the bathroom. We knew what we were getting when we booked the hotel - we just didn't like it as much as we thought we might.

10

Eileen

20 May 2025

·

Stayed 4 nights

The hotel and amenities were very nice! The restaurant in the hotel has amazing bread that’s made by the chef. The hotel staff are all very friendly and kind. The rooms are very spacious and the bathroom area had heated floors. The curtains don’t fully block out the light so if you need to room dark the sun will slightly shine through the cracks. Hotel is right near the downtown and I’m walking distance of many thing.

10

Tiffany

29 Nov 2025

·

Stayed 1 night

Wonderful staff, absolutely stunning rooms, extremely clean and comfortable

10

Jessie

12 Sept 2025

·

Stayed 1 night

Amazing room, spacious comfortable and modern

10

Matthew

17 Oct 2025

·

Stayed 2 nights

The hotel was great. Clean rooms, comfortable beds and staff was great. FYI the bathrooms are open concept. All opened to the actual room besides the toilet, clear glass showers. The area was not the best area. Didn’t feel comfortable walking around alone.

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Service

Service is widely praised as warm, attentive, and accommodating, with thoughtful touches and efficient check-in. A smaller number cite slow restaurant service, occasional housekeeping misses, parking or valet hiccups, or administrative follow-up issues.

Related guest reviews

10

Jonathan

11 Aug 2025

·

Stayed 4 nights

Our second time staying at Le Germain and we had a great experience. The room was comfortable, clean and spacious. I love the proximity to the ByWard Market, with dozens of dining options available in a short walk. I can't say enough about the staff. They were genuinely helpful and friendly at every point of contact - even if you were just sharing a brief elevator ride with them. We will definitely stay again.

10

Kristina

2 Oct 2023

·

Stayed 1 night

We were in town for a wedding and stayed an extra night at Le Germain for a relaxing night away. The service was exceptional as the front desk staff were prompt and courteous. Our King suite was a surprise upgrade and the turn down service that night was such an amazing bonus we weren’t anticipating. The room was spacious and quiet. The soaker tub did not disappoint my high expectations. I’m certain we’ll be back.

8

Jackie

6 Sept 2024

·

Stayed 2 nights

It’s a beautiful hotel. Front staff are very kind and friendly. Their parking situation needs to improve. Since their driveway is so very small, they need more staff out front on the road during check in times.

6

andrew

1 Feb 2026

·

Stayed 2 nights

After a long week on the road I went down Sat morning for breakfast. The 3 young ladies were in the weeds with only 6 tables. Waited for 10mins at a table not even a glass of water or offer of coffee… really expect more from this hotel. Will look elsewhere on my next trip to Ottawa. This Germain property is just not up to snuff.

10

Joe

23 Jul 2025

·

Stayed 1 night

How attentive the Front Desk was.

10

William Christopher

19 Sept 2025

·

Stayed 2 nights

The staff are warm and friendly. The room was beautiful. The service excellent. Thank you for a wonderful stay.

8

Sherly

19 May 2024

·

Stayed 2 nights

Hit and miss on Service either Front desk or housekeeping, but very professional when dealing with missing to do housekeeping or mischarge for the parking.

10

Donna

27 Apr 2025

·

Stayed 2 nights

The staff are amazing - right from the start when we drove up - James greeted us and wanted to help. The staff at the front desk are also very friendly - as well as the cleaning staff. Always smiling and wishing you a good day - I have never seen anything like this. The room was clean with good coffee and tea options. I would highly recommend this property. I would only ask for toilet paper that is 2 or 3 ply - I know that sounds trivial to mention, but that was the only thing that didn't fit the quality of the hotel.

10

Lisa

29 Jun 2025

·

Stayed 1 night

Outstanding Beautiful property Amazing professional staff

6

Peter

2 Jun 2024

·

Stayed 4 nights

Everything was fine except for 1 big problem. At checkout the person said that a receipt will be emailed to me, as the printed receipt was unclear due to a printer problem. Well, the receipt did not come. It took 3 emails to correct an error of misunderstanding on the hotel's part, as they were not planning to email a receipt. Finally a receipt did arrive. I do not understand the problem. It should not be difficult to fulfill their promise to email a receipt. This is not the way things should be for a hotel of this price range. This is unfortunate as it spoiled what was a very good stay otherwise. The concierge was excellent.

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Location

Central, walkable location near Parliament Hill, ByWard Market, and Rideau Centre. Several guests cautioned about visible homelessness and feeling less comfortable walking alone at night.

Related guest reviews

10

David

30 Sept 2024

·

Stayed 1 night

Amazing people and service! Thanks very much. At night the area seems a bit concerning due to a number of people who are hanging out due to mental health issues or homelessness. Just something to be aware of. I would stay here again.

10

John

4 Jan 2025

·

Stayed 6 nights

Modern, comfortable hotel in a great location in downtown Ottawa. This hotel has become my go to place when in Ottawa. Hotel restaurant serves a great breakfast and on the edge of Byward market with many great dining options.

10

Valerie

16 Aug 2024

·

Stayed 3 nights

This property is very close to the Rideau Centre Mall and the Byward Market. You can walk everywhere. The hotel staff are very friendly and accommodating. The hotel is very clean and comfortable. I highly recommend this hotel.

8

Richard

25 Sept 2023

·

Stayed 1 night

Acces to entrance by car was confusing and awkward. Had to circle back in heavy traffic to sort it and even then had to pull a U turn in the street. The area around the hotel was unsafe for walking after dark.

10

Karen

21 Aug 2024

·

Stayed 3 nights

A little concerned about the very open drug use and homelessness around the property. Did not feel safe at times when I had to walk back to the hotel alone at night.

10

Natale

12 Oct 2025

·

Stayed 1 night

Nice property and walkable

10

Elizabeth

29 Sept 2025

·

Stayed 2 nights

Le Germain was a great hotel and conveniently located such that we could park the car and walk everywhere we wanted in downtown Ottawa. Close to the Byward Market, restaurants, etc. Rooms were very nice and comfortable. Would definitely stay here again.

10

David

25 Nov 2024

·

Stayed 1 night

Well situated and appointed modern hotel within easy walking distance of Parliament hill and downtown Ottawa.

4

Jennifer

7 Nov 2024

·

Stayed 3 nights

Definitely an odd stay at this hotel. Nice service but the location was sketchy

10

David

17 Oct 2023

·

Stayed 2 nights

Staff very pleasant and helpful. Large number of homeless in area - some were aggressive when out for a walk

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Dining

On-site dining, including breakfast and the Norca restaurant/bar, is frequently praised for quality, cocktails, and room service. Some reviews note slow or inconsistent breakfast service, limited menus, or uneven buffet quality on certain days.

Related guest reviews

10

John

4 Jan 2025

·

Stayed 6 nights

Modern, comfortable hotel in a great location in downtown Ottawa. This hotel has become my go to place when in Ottawa. Hotel restaurant serves a great breakfast and on the edge of Byward market with many great dining options.

10

Jolanda Josephina

13 Jul 2023

·

Centrally located within walking distance of the tourist area. Many dining and shopping options nearby. We enjoyed the best meal in Ottawa at the hotel restaurant located on the 2nd floor.

10

Andreas

18 Jul 2025

·

Stayed 1 night

Fabulous staff, a great hotel with well designed rooms and an amazing breakfast. Highly to be recommended.

10

Sean

26 Jul 2023

·

Stayed 2 nights

Good location, we’ll equipped room. Breakfast buffet a bit thin on options on Monday vs Sunday. Dry scrambled eggs and tiny yoghurt servings not a great protein option. Overall the buffet is ok for the price though.

10

David

20 Jul 2025

·

Stayed 1 night

This is a beautiful, modern, environmentally friendly hotel with a boutique quality. One of our favourite hotel chains. Easy self-parking below the hotel or valet service. The restaurant/bar has a great modern vibe with excellent signature cocktails. The food is excellent although we didn’t have dinner this time around. The front desk staff are very helpful, the check in is seamless and the room was funky modern industrial with a touch of history. Absolutely enjoyed our stay once again.

6

andrew

1 Feb 2026

·

Stayed 2 nights

After a long week on the road I went down Sat morning for breakfast. The 3 young ladies were in the weeds with only 6 tables. Waited for 10mins at a table not even a glass of water or offer of coffee… really expect more from this hotel. Will look elsewhere on my next trip to Ottawa. This Germain property is just not up to snuff.

10

Cole

16 Mar 2025

·

Stayed 2 nights

Great staff, good location, fantastic restaurant onsite. Comfortable bed/room and reasonable price. Would recommentd

10

Eileen

20 May 2025

·

Stayed 4 nights

The hotel and amenities were very nice! The restaurant in the hotel has amazing bread that’s made by the chef. The hotel staff are all very friendly and kind. The rooms are very spacious and the bathroom area had heated floors. The curtains don’t fully block out the light so if you need to room dark the sun will slightly shine through the cracks. Hotel is right near the downtown and I’m walking distance of many thing.

10

Marisa

30 Sept 2025

·

Stayed 3 nights

The hotel was modern, clean, and conveniently located near Parliament Hill. The food at the in - house restaurant was excellent, and staff was polite and helpful.

10

Tim

4 Sept 2025

·

Stayed 2 nights

Hotel was amazing, room was amazing, location great, front door and check in was great!! Second floor restaurant service was terrible!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $367	6 $243	7 $769
8 $280	9	10 $236	11 $288	12 $287	13 $266	14 $657
15 $251	16 $484	17	18 $433	19 $251	20 $265	21 $228
22 $228	23 $251	24	25	26 $228	27 $213	28 $220
29 $258	30 $368

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $502	3 $275	4 $243	5 $228
6 $265	7 $465	8	9	10 $339	11 $206	12 $214
13 $191	14 $206	15 $205	16 $213	17 $199	18 $205	19 $199
20 $184	21 $191	22 $197	23 $197	24 $191	25 $191	26 $191
27 $191	28 $199	29 $206	30 $214	31 $251

Le Germain Hotel Ottawa

Prices for Le Germain Hotel Ottawa

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, City View, Corner

Premier Suite

Signature Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Classic Room, 1 King Bed

Classic Room, 1 King Bed with Sofa Bed

Classic Room, 2 Queen Beds

Premier Room, 2 Queen Beds, City View

Guest reviews of Le Germain Hotel Ottawa

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Le Germain Hotel Ottawa

Prices for upcoming dates