the DOUGLAS, Autograph Collection Vancouver
US$335
/ night
Avg. for November
Prices for the DOUGLAS, Autograph Collection Vancouver
Select dates to see prices and availability
US$335
/ night
Avg. for November
Monthly average prices
Nightly prices at the DOUGLAS, Autograph Collection Vancouver average US$268 in the cheapest month (December) and US$796 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$281 |
| February | US$548 |
| March | US$394 |
| April | US$666 |
| May | US$725 |
| June | US$656 |
| July | US$645 |
| August | US$796 |
| September | US$756 |
| October | US$674 |
| November | US$335 |
| December | US$268 |
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Nov · US$335
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Most expensive: August (~US$796)
Cheapest: December (~US$268)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a hot tub or a steam room. This Art Deco hotel also features complimentar...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a hot tub or a steam room. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 23067 square feet (2143 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy seafood at The Victor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 5:00 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 188 guestrooms featuring espresso makers and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Location
With a stay at the DOUGLAS, Autograph Collection in Vancouver (Downtown Vancouver), you'll be steps from BC Place Stadium and 8 minutes by foot from Rogers Arena. This casino hotel is 0.8 mi (1.3 km) from Science World and 1.2 mi (1.9 km) from David Lam Park.
What's nearby
BC Place Stadium(0.1 Miles)
Vancouver False Creek Seawall(0.1 Miles)
Robson Street(0.2 Miles)
False Creek(0.2 Miles)
Rogers Arena(0.4 Miles)
Harbour Convention Centre(0.4 Miles)
Queen Elizabeth Theatre(0.4 Miles)
Orpheum Theater(0.4 Miles)
Commodore Ballroom(0.5 Miles)
Vancouver Playhouse(0.5 Miles)
Vogue Theatre(0.5 Miles)
David Lam Park(0.5 Miles)
Robson Square(0.6 Miles)
Pacific Centre Shopping Mall(0.7 Miles)
Granville Street(0.7 Miles)
Vancouver Harbour Flight Centre (CXH)(1.5 Miles)
Vancouver Intl. Airport (YVR)(8.8 Miles)
Pitt Meadows, BC (YPK)(24.1 Miles)
Galiano Island, BC (YMF-Montague Harbour Seaplane Base)(74.5 Miles)
Sechelt, BC (YHS-Sunshine Coast Regional)(40.1 Miles)
Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning
Location
45 Smithe Street, Vancouver, Canada
BC Place Stadium (0.1 Miles)
Vancouver False Creek Seawall (0.1 Miles)
Robson Street (0.2 Miles)
False Creek (0.2 Miles)
Rogers Arena (0.4 Miles)
Harbour Convention Centre (0.4 Miles)
Room options
7
Suite, 2 Bedrooms, Fireplace
Room details
2 Double Beds
Sleeps 5
2200 ft²
Separate Dining AreaAir ConditioningHeatingSeparate Living RoomFireplace
8
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
340 ft²
Air ConditioningHeatingPrivate Bathroom
7
Room, 1 King Bed (High Floor)
Room details
1 Extra-Large Double Bed
Sleeps 2
340 ft²
Air ConditioningHeatingPrivate Bathroom
7
Room, 2 Queen Beds (High Floor)
Room details
2 Large Double Beds
Sleeps 4
340 ft²
Air ConditioningHeatingPrivate Bathroom
8
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
340 ft²
Air ConditioningHeatingPrivate Bathroom
8
Suite, 1 Bedroom, City View
Room details
1 Extra-Large Double Bed
Sleeps 3
1194 ft²
Separate Dining AreaAir ConditioningHeatingSeparate Living Room
5
Junior Suite, 1 King Bed (View)
Room details
1 Extra-Large Double Bed
Sleeps 3
445 ft²
Air ConditioningHeatingSeparate Living Room
6
Room, 1 King Bed, Corner (View)
Room details
1 Extra-Large Double Bed
Sleeps 2
381 ft²
Air ConditioningHeatingPrivate Bathroom
10
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 3
1850 ft²
Balcony or PatioSeparate Dining AreaAir ConditioningHeatingSeparate Living RoomFireplace
7
Room, 1 King Bed (View)
Room details
1 Extra-Large Double Bed
Sleeps 2
340 ft²
Air ConditioningHeatingPrivate Bathroom
Guest reviews of the DOUGLAS, Autograph Collection Vancouver
8.8
Fabulous
Based on 1,002 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At the DOUGLAS, Autograph Collection, travelers consistently praise the stylish, modern rooms and central location near BC Place and Rogers Arena, while noting a lively on-site nightlife that can cause noise for lower floors on busy nights.
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What guests think
At the DOUGLAS, Autograph Collection, travelers consistently praise the stylish, modern rooms and central location near BC Place and Rogers Arena, while noting a lively on-site nightlife that can cause noise for lower floors on busy nights.
Housekeeping and overall cleanliness are frequently highlighted positively. Facilities draw praise for restaurants, the spa, and the casino, though the in-house gym is smaller, parking is pricey, and elevator or access quirks appear. Service is widely described as warm and accommodating, with occasional lapses such as slow room service or billing and policy issues. Expect a stylish, lively downtown stay best for those comfortable with an active nightlife scene.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include on-site restaurants, a casino, the D6 bar/nightclub, a rooftop hot tub, and access to the larger JW Marriott gym; many praise the spa. Common drawbacks are nightclub noise, a smaller in-house gym, pricey parking, and occasional elevator congestion.
Related guest reviews
4
Suzette
8 Aug 2025
·
Stayed 2 nights
Beautiful hotel in a great location. However, there is an outdoor bar on the east side of the building that is very loud. Lots of music, people till at least 10pm. Complained to the manager and was told the bar wasn't owned by the hotel so there was nothing they could do. Manager was lovely and gave us free breakfast and then an upgrade the next day when a new room was available. But very annoying for this class of hotel. Do not recommend.
Beautiful hotel in a great location. However, there is an outdoor bar on the east side of the building that is very loud. Lots of music, people till at least 10pm. Complained to the manager and was told the bar wasn't owned by the hotel so there was nothing they could do. Manager was lovely and gave us free breakfast and then an upgrade the next day when a new room was available. But very annoying for this class of hotel. Do not recommend.
10
Tiago
8 Jan 2026
·
Stayed 1 night
Great location and a very nice, modern hotel with excellent facilities. Everything was exactly as expected. Management and staff deserve special mention for their courtesy and kindness.
Great location and a very nice, modern hotel with excellent facilities. Everything was exactly as expected. Management and staff deserve special mention for their courtesy and kindness.
8
Rhogene
2 Mar 2025
·
Stayed 1 night
The one hot tub for two properties and no sauna or steam room was a bit limited.
The one hot tub for two properties and no sauna or steam room was a bit limited.
10
Jessica
12 Jul 2025
·
Stayed 3 nights
Great location. Amazing gym, breakfast and Aesop in our bathroom!
Great location. Amazing gym, breakfast and Aesop in our bathroom!
10
Kyle
26 Aug 2024
·
Stayed 2 nights
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite. The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator. No real complaints, we enjoyed our stay here, would return
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite. The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator. No real complaints, we enjoyed our stay here, would return
8
Angel
30 Aug 2025
·
Stayed 2 nights
Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
10
GARY
30 Nov 2025
·
Stayed 2 nights
Very nice hotel. Staff were helpful and friendly. The elevator access to the casino was terrible only 1of the 3 worked so it took up to 25 minutes to get an elevator
Very nice hotel. Staff were helpful and friendly. The elevator access to the casino was terrible only 1of the 3 worked so it took up to 25 minutes to get an elevator
6
Joris
29 Aug 2025
·
Stayed 4 nights
Book rather JW Marriott next doors since Autograph fully relies on its services such as dining, gym, outdoor lounge
Book rather JW Marriott next doors since Autograph fully relies on its services such as dining, gym, outdoor lounge
8
Alexandra
22 Feb 2025
·
Stayed 2 nights
Property is located in a central location in downtown and is relatively new and well managed. Amenities are pretty basic (gym and small hot tub). Bed and shower were great but chairs in the room were fashionable but uncomfortable. Expedia VIP perks had indicated that continental breakfast was included however when we checked in, we were told this is not included in our reservation. This is the first time Expedia VIP perks had not been honoured and quite disappointing.
Property is located in a central location in downtown and is relatively new and well managed. Amenities are pretty basic (gym and small hot tub). Bed and shower were great but chairs in the room were fashionable but uncomfortable. Expedia VIP perks had indicated that continental breakfast was included however when we checked in, we were told this is not included in our reservation. This is the first time Expedia VIP perks had not been honoured and quite disappointing.
10
William
28 Sept 2025
·
Stayed 2 nights
Fantastic experience. Loved the hydrotherapy lounge!
Fantastic experience. Loved the hydrotherapy lounge!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally very clean, with many guests calling them spotless. A few reported lapses such as dust or grime, odors from shower curtains, and occasional worn or unmaintained items.
Related guest reviews
10
Sam
29 Sept 2025
·
Stayed 4 nights
Very clean and comfortable stay
Very clean and comfortable stay
10
Andrew
18 Dec 2025
·
Stayed 1 night
Room was clean and comfortable, hotel staff were friendly and helpful. Location is very convenient to entertainment, shopping and food.
Room was clean and comfortable, hotel staff were friendly and helpful. Location is very convenient to entertainment, shopping and food.
10
Kaesha
25 Aug 2025
·
Stayed 3 nights
Our stay was amazing. Very cute area, very close to rogers and the stadium. The staff were amazing. Our room was cleaned everyday and the housekeepers went above and beyond. Would stay here again and recommend to everyone!
Our stay was amazing. Very cute area, very close to rogers and the stadium. The staff were amazing. Our room was cleaned everyday and the housekeepers went above and beyond. Would stay here again and recommend to everyone!
2
Botan
10 Jun 2023
·
Stayed 1 night
dirty，dusty，broken door
dirty，dusty，broken door
10
Eddie
22 Apr 2025
·
Stayed 2 nights
Nice and clean property
Nice and clean property
2
ZHAO BIAO
28 Aug 2024
·
Stayed 1 night
We had a horrible experience at this hotel. The hotel reception is right next to a club on the same floor, so we cannot hear the reception staff. At night, we have to go through the bouncers to access the hotel. We have a security concern as no room key is needed to access any floor of the hotel. We were given an accessible room, but that was not what we originally booked for. The water pressure from the taps are weak. The room itself was missing a couple of things. The remote control for the TV was not working. Upon arrival, the tissue box was already running low, and the bottle of body soap is completely empty. We contacted reception regarding the missing items, and complained that our room is not actually ready for occupying. She said they'll bring the items over and completely dismissed our concern. For a room that is meant for two guests, amenities came in single counts (i.e. 1 bath robe and 1 pair of slippers). There was no refrigerator, but a yeti cooler. Our room was next to the ice machine so we can hear people going in and out all night. The walls were thin and we can hear sounds from our neighbors. Our room is directly above the club, which was very noisy until 3 AM. We couldn't sleep until then, but the mattress is uncomfortable which adds to the problem. The ceilings were unfinished and we noticed mold that wasn't cleaned up properly after construction. That is definitely not part of the design. When checked out the reception didn't ask us how was the stay.
We had a horrible experience at this hotel. The hotel reception is right next to a club on the same floor, so we cannot hear the reception staff. At night, we have to go through the bouncers to access the hotel. We have a security concern as no room key is needed to access any floor of the hotel. We were given an accessible room, but that was not what we originally booked for. The water pressure from the taps are weak. The room itself was missing a couple of things. The remote control for the TV was not working. Upon arrival, the tissue box was already running low, and the bottle of body soap is completely empty. We contacted reception regarding the missing items, and complained that our room is not actually ready for occupying. She said they'll bring the items over and completely dismissed our concern. For a room that is meant for two guests, amenities came in single counts (i.e. 1 bath robe and 1 pair of slippers). There was no refrigerator, but a yeti cooler. Our room was next to the ice machine so we can hear people going in and out all night. The walls were thin and we can hear sounds from our neighbors. Our room is directly above the club, which was very noisy until 3 AM. We couldn't sleep until then, but the mattress is uncomfortable which adds to the problem. The ceilings were unfinished and we noticed mold that wasn't cleaned up properly after construction. That is definitely not part of the design. When checked out the reception didn't ask us how was the stay.
10
Tim
12 Nov 2025
·
Stayed 2 nights
Lovely hotel. Room, communal and amenity space were all to a very high standard. Room was large, and spotless - staff very friendly and attentive. Would definitely stay here again.
Lovely hotel. Room, communal and amenity space were all to a very high standard. Room was large, and spotless - staff very friendly and attentive. Would definitely stay here again.
10
Scott
9 Jul 2024
·
Stayed 4 nights
We loved our stay. It's a gorgeous property and location is great. Only gripe is it's a bit light on dresser space so we had to get creative and use some shelves which clearly hadn't been dusted for a long time. But would still highly recommend the property. Everyone there was incredibly friendly and service was great. Rooms and property have very nice finishes and amenities.
We loved our stay. It's a gorgeous property and location is great. Only gripe is it's a bit light on dresser space so we had to get creative and use some shelves which clearly hadn't been dusted for a long time. But would still highly recommend the property. Everyone there was incredibly friendly and service was great. Rooms and property have very nice finishes and amenities.
10
Kathleen
1 Jun 2024
·
Stayed 1 night
This hotel was by far the cleanest building I have used in the last few years. It is ultra modern and comfortable. Each staff person we encountered was helpful and friendly. Cudos to each and everyone on staff.
This hotel was by far the cleanest building I have used in the last few years. It is ultra modern and comfortable. Each staff person we encountered was helpful and friendly. Cudos to each and everyone on staff.
10
Wendy
10 Aug 2024
·
Stayed 2 nights
Other than a little more dust and bit more grime in the shower than expected for a higher end property I was very pleased with our stay.
Other than a little more dust and bit more grime in the shower than expected for a higher end property I was very pleased with our stay.
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AI-generated summary based on recent guest reviews
Rooms
Rooms and suites are modern, comfortable, and stylish, with quality beds and amenities. Recurring downsides include nightclub noise on lower floors, a Yeti cooler instead of a fridge, rainfall-only showers and limited storage, dim lighting, and some uncomfortable chairs.
Related guest reviews
8
Leslie
11 Dec 2025
·
Stayed 1 night
Booked a king room, got two queens. Told us it was a room with view. Got a view of other condo units. Rooms are ok
Booked a king room, got two queens. Told us it was a room with view. Got a view of other condo units. Rooms are ok
6
Zoran
7 Jul 2024
·
Stayed 3 nights
There was no fridge in the unit only a cooler from camping
There was no fridge in the unit only a cooler from camping
10
j
4 Apr 2024
·
Stayed 1 night
Nice spacious suite
Nice spacious suite
4
Patrice
20 Oct 2025
·
Stayed 2 nights
We rented a suite with a city view on the 9th floor. Between 11pm and 3am we could hear the very loud music form the club downstairs. For the price point it’s quite unacceptable. They had to move us on the 12th floor for the second night. Less of a problem but still we could clearly hear the music …
We rented a suite with a city view on the 9th floor. Between 11pm and 3am we could hear the very loud music form the club downstairs. For the price point it’s quite unacceptable. They had to move us on the 12th floor for the second night. Less of a problem but still we could clearly hear the music …
10
John
25 Oct 2025
·
Stayed 2 nights
The Douglas is our favourite spot in the city. The suites are beautiful and large. It’s always quiet and perfect for a weekend getaway. Nice to get a free upgrade to a 1 bed suite from Junior suite too!😊
The Douglas is our favourite spot in the city. The suites are beautiful and large. It’s always quiet and perfect for a weekend getaway. Nice to get a free upgrade to a 1 bed suite from Junior suite too!😊
10
Kelton
20 Apr 2023
·
Stayed 3 nights
The room and stye was great. Most of the lighting has dimmer switches and the bed and linens were high quality and comfortable. My only complaint is the terrible desk chair. It was uncomfortable and made it impossible to do any work at the desk. The hotel chose style over function with the poorly designed chairs. I had to shove a pillow in the seat just to make it suitable for a short time. The shower was nice, the sink had good lighting. The TV has apps you could use your own account on. The internet access was ok. The location is good.
The room and stye was great. Most of the lighting has dimmer switches and the bed and linens were high quality and comfortable. My only complaint is the terrible desk chair. It was uncomfortable and made it impossible to do any work at the desk. The hotel chose style over function with the poorly designed chairs. I had to shove a pillow in the seat just to make it suitable for a short time. The shower was nice, the sink had good lighting. The TV has apps you could use your own account on. The internet access was ok. The location is good.
10
Rosanna
11 Aug 2024
·
Stayed 6 nights
The hotel Douglas was exquisite. The only recommendation would be that the room did not have a suitcase holder nor did the room have a dresser to store our clothes. But our stay was wonderful. I would recommend this hotel to others.
The hotel Douglas was exquisite. The only recommendation would be that the room did not have a suitcase holder nor did the room have a dresser to store our clothes. But our stay was wonderful. I would recommend this hotel to others.
8
Cari
14 Sept 2025
·
Stayed 2 nights
I mostly enjoyed my stay here. It was clean and comfortable, and in a very good location. All staff were very friendly and helpful. Some design elements were odd - why was there a window from the bedroom looking into the shower? I also hated the showerhead - it's a rainfall style head that makes it impossible to stand in the shower without getting your hair wet unless you contort your entire body. Plus, they didn't provide a shower cap, which makes it worse. The strangest thing, though, was the lack of a fridge. Instead, in what would be a perfect spot for a fridge, there was...a Yeti cooler. With instructions to add ice to it. Really strange and kind of ridiculous for a hotel of this calibre. I feel like a Yeti cooler costs roughly what a mini fridge does anyway....just get a fridge in the room!
I mostly enjoyed my stay here. It was clean and comfortable, and in a very good location. All staff were very friendly and helpful. Some design elements were odd - why was there a window from the bedroom looking into the shower? I also hated the showerhead - it's a rainfall style head that makes it impossible to stand in the shower without getting your hair wet unless you contort your entire body. Plus, they didn't provide a shower cap, which makes it worse. The strangest thing, though, was the lack of a fridge. Instead, in what would be a perfect spot for a fridge, there was...a Yeti cooler. With instructions to add ice to it. Really strange and kind of ridiculous for a hotel of this calibre. I feel like a Yeti cooler costs roughly what a mini fridge does anyway....just get a fridge in the room!
4
Tyler
4 Nov 2024
·
Stayed 2 nights
It's just a room . No mini Bar other then water and 2 coffees and a tea . Nothing special about the room just a basic room even thou was supposed to be a suite . Very bad lighting , very dark and loud from the above rooms .
It's just a room . No mini Bar other then water and 2 coffees and a tea . Nothing special about the room just a basic room even thou was supposed to be a suite . Very bad lighting , very dark and loud from the above rooms .
8
Lynne
28 Feb 2025
·
Stayed 1 night
Good location, staff, restaurants, lounges in the same building. Very clean well kept room. Lovely decor and furnishings, comfortable. Plenty of seating areas. We did find the room quite dimly lit, although the bathroom was well lit.
Good location, staff, restaurants, lounges in the same building. Very clean well kept room. Lovely decor and furnishings, comfortable. Plenty of seating areas. We did find the room quite dimly lit, although the bathroom was well lit.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and accommodating. Some guests experienced slow or inconsistent responses, room service delays, billing or deposit issues, or miscommunication.
Related guest reviews
6
Daniel
25 Apr 2024
·
Stayed 2 nights
Found the staff to be quite rude, very mid experience compares to other autograph properties. Can find much better in Van.
Found the staff to be quite rude, very mid experience compares to other autograph properties. Can find much better in Van.
2
jp
18 Feb 2026
·
Stayed 3 nights
Unexplained charges on my credit card in the amount of 709 dollars. Hotel kept telling me that they have reimbursed me..have not seen anything to date from Feb 1. Staff doesn't even know what the charges are for
Unexplained charges on my credit card in the amount of 709 dollars. Hotel kept telling me that they have reimbursed me..have not seen anything to date from Feb 1. Staff doesn't even know what the charges are for
8
Colleen
6 Feb 2023
·
Stayed 2 nights
Room and hotel was awesome. Only drawback was we ordered room service that never showed up. After an hour of waiting for two bowls of soup we had to cancel our order as we had plans. Called twice and were assured it was on the way only it never arrived. Front desk put a credit on our room but we would have preferred our dinner!!
Room and hotel was awesome. Only drawback was we ordered room service that never showed up. After an hour of waiting for two bowls of soup we had to cancel our order as we had plans. Called twice and were assured it was on the way only it never arrived. Front desk put a credit on our room but we would have preferred our dinner!!
10
David
14 Nov 2025
·
Stayed 2 nights
Wonderful hotel and staff. This hotel is in a great location, with many restaurants, coffee shops, and other amenities nearby. Our room was beautiful. We were welcomed at the front desk by Arina, who was super helpful. She listened to our interests, and guided us to areas to visit. We can't say enough good things about her. She made us feel like we were coming home, rather than checking into a hotel. Thank you as well Arina for the treats and map you had delivered to our room. We will be back! FIVE STARS!
Wonderful hotel and staff. This hotel is in a great location, with many restaurants, coffee shops, and other amenities nearby. Our room was beautiful. We were welcomed at the front desk by Arina, who was super helpful. She listened to our interests, and guided us to areas to visit. We can't say enough good things about her. She made us feel like we were coming home, rather than checking into a hotel. Thank you as well Arina for the treats and map you had delivered to our room. We will be back! FIVE STARS!
6
shannon
28 May 2024
·
Stayed 2 nights
Upon check in, the room was not ready for us and it was after 6pm. We waited about 15 min before it was ready. They compensated us $100 for the inconvenience but that still seemed inadequate. When asking for our room to be turned down, we also asked for the soap in the shower to be filled since it was out however that was not done. The room did not have a fridge/freezer, just a yeti cooler that you have to fetch ice for. The facilities were very pretty and the bed was lovely. The casino was a nice convenience for entertainment.
Upon check in, the room was not ready for us and it was after 6pm. We waited about 15 min before it was ready. They compensated us $100 for the inconvenience but that still seemed inadequate. When asking for our room to be turned down, we also asked for the soap in the shower to be filled since it was out however that was not done. The room did not have a fridge/freezer, just a yeti cooler that you have to fetch ice for. The facilities were very pretty and the bed was lovely. The casino was a nice convenience for entertainment.
10
Anita
5 Jan 2026
·
Stayed 1 night
Friendly and quick check in, loved the extra perks and made us feel very welcomed upon our stay.
Friendly and quick check in, loved the extra perks and made us feel very welcomed upon our stay.
8
Angel
30 Aug 2025
·
Stayed 2 nights
Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
2
YU-PIN
24 May 2024
·
On the 3rd night of our stay, my parents’ phone charger was missing after our room was cleaned (USB C cable). There was a charger left behind that was not compatible with our phones (Lightning cable) and the cord was plugged in the opposite side of the bed that our charger was originally plugged in when we left the room. We brought this the front desks attention immediately. They said the housekeeper didn’t take it but would replace our cord for us. They commented that the housekeeper has an iPhone 14 (which uses a lightning cable not USB C). My parents were given a used and dirty cable to use – we cleaned the cord twice with alcohol pads and it was still dirty. Our problem isn’t the cost of the cord but the lack of management with housekeeper – they commented that employees aren’t supposed to charge their personal phones in hotel rooms – based on what happened it seems like the housekeeper was charging their phone during cleaning and accidentally took the wrong cord. They may not want to admit that they were doing so as it’s against employee policy, but if they had admitted as such then we wouldn’t be as upset as we are now (in addition to the subsequent responses from several managers). Several mishaps happened after (including claiming to do investigation but the incorrect date/time of footage reviewed were given, acknowledging they wouldn’t call my dad after hours but still interrupted his sleep, promising to email/call me after check-out to follow-up but didn’t).
On the 3rd night of our stay, my parents’ phone charger was missing after our room was cleaned (USB C cable). There was a charger left behind that was not compatible with our phones (Lightning cable) and the cord was plugged in the opposite side of the bed that our charger was originally plugged in when we left the room. We brought this the front desks attention immediately. They said the housekeeper didn’t take it but would replace our cord for us. They commented that the housekeeper has an iPhone 14 (which uses a lightning cable not USB C). My parents were given a used and dirty cable to use – we cleaned the cord twice with alcohol pads and it was still dirty. Our problem isn’t the cost of the cord but the lack of management with housekeeper – they commented that employees aren’t supposed to charge their personal phones in hotel rooms – based on what happened it seems like the housekeeper was charging their phone during cleaning and accidentally took the wrong cord. They may not want to admit that they were doing so as it’s against employee policy, but if they had admitted as such then we wouldn’t be as upset as we are now (in addition to the subsequent responses from several managers). Several mishaps happened after (including claiming to do investigation but the incorrect date/time of footage reviewed were given, acknowledging they wouldn’t call my dad after hours but still interrupted his sleep, promising to email/call me after check-out to follow-up but didn’t).
10
Lacarol
14 Jul 2024
·
Stayed 2 nights
When I went to check out, I learned that room service had been wrongfully charged to my room. The clerk remained calm and professional throughout the entire ordeal. Ill admit, i was upset but it was figured out before i left. I will be returning again because that service was immaculate.
When I went to check out, I learned that room service had been wrongfully charged to my room. The clerk remained calm and professional throughout the entire ordeal. Ill admit, i was upset but it was figured out before i left. I will be returning again because that service was immaculate.
2
Brian
1 Sept 2024
·
Stayed 1 night
I was paying for a room and wanted to provide my Marriott credit card for the deposit so my friend didn’t need to use their card. You need an approval which takes 3 business days! INSANE! No other hotel has such a policy. Never stay again
I was paying for a room and wanted to provide my Marriott credit card for the deposit so my friend didn’t need to use their card. You need an approval which takes 3 business days! INSANE! No other hotel has such a policy. Never stay again
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AI-generated summary based on recent guest reviews
Location
Central downtown location near BC Place, Rogers Arena, and Yaletown makes it easy to walk to events, restaurants, and attractions. Area activity can make it busy and occasionally noisy during events.
Related guest reviews
10
Ariel
14 Sept 2023
·
Stayed 2 nights
Loved that it was so close to the stadium. They also threw a pre-party before the concert we were going to and it was a blast. All the staff were lovely and very helpful, parking was easy and the area was very walkable to yaletown and granville island by short ferry.
Loved that it was so close to the stadium. They also threw a pre-party before the concert we were going to and it was a blast. All the staff were lovely and very helpful, parking was easy and the area was very walkable to yaletown and granville island by short ferry.
8
Olufunmilayo Yetunde
26 Jun 2025
·
Stayed 5 nights
Nice hotel in a good location
Nice hotel in a good location
10
Kyle
26 Aug 2024
·
Stayed 2 nights
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite. The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator. No real complaints, we enjoyed our stay here, would return
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite. The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator. No real complaints, we enjoyed our stay here, would return
10
Jeffrey
5 May 2024
·
Stayed 1 night
Nice hotel, great location for Bc Place and Roger’s arena
Nice hotel, great location for Bc Place and Roger’s arena
10
Douglas I
13 Jan 2026
·
Stayed 2 nights
The vibe here is excellent. Staff friendly and knowledgeable. Great location in Yaletown.
The vibe here is excellent. Staff friendly and knowledgeable. Great location in Yaletown.
10
Dayyna
31 Aug 2025
·
Stayed 1 night
What an absolutely beautiful property. The Douglas is located next to BC Place and about a 5-10 min walk to Roger’s Arena. There are many restaurants in the property and dozens within a 5 minute walk. The service was friendly and 5/5, the room was modern, quiet and very comfortable. We loved the Aesop products in the bathroom and the robes were so comfy. We will be back.
What an absolutely beautiful property. The Douglas is located next to BC Place and about a 5-10 min walk to Roger’s Arena. There are many restaurants in the property and dozens within a 5 minute walk. The service was friendly and 5/5, the room was modern, quiet and very comfortable. We loved the Aesop products in the bathroom and the robes were so comfy. We will be back.
10
John
10 Mar 2025
·
Stayed 1 night
Great if you are trying to access the two major sports venues for games, concerts, etc.
Great if you are trying to access the two major sports venues for games, concerts, etc.
10
Mandy
2 Aug 2025
·
Stayed 1 night
Really enjoyed this hotel and it’s close location to the waterfront.
Really enjoyed this hotel and it’s close location to the waterfront.
10
Anshul
2 Mar 2025
·
Stayed 1 night
It’s an excellent property in a very good location
It’s an excellent property in a very good location
10
Yoland
25 Mar 2024
·
Stayed 2 nights
We had a fantastic time at the Douglas Autograph hotel! Theres plenty of bakeries, coffee shops, cafes and bars around the hotel. It is located in Yaletown near all major attractions. The hotel feels very luxurious and the service was outstanding. I would recommend it if you are looking for a great stay with lots of entertainment options within the hotel. We found it a bit too noisy for our liking. We could hear parties and people leaving the casino throughout the night. If you are a light sleeper and like to wake up early, this hotel might not be ideal for you. However, we found that most hotels in the downtown core are surrounded by lots of entertainment, so noise is going to be hard to avoid, especially on the weekend. I would also note that the hotel was very accommodating when it came to check in/check out time and was willing to go above and beyond to help us. This left a very good impression for us and we look forward to staying at other Autograph locations in the future.
We had a fantastic time at the Douglas Autograph hotel! Theres plenty of bakeries, coffee shops, cafes and bars around the hotel. It is located in Yaletown near all major attractions. The hotel feels very luxurious and the service was outstanding. I would recommend it if you are looking for a great stay with lots of entertainment options within the hotel. We found it a bit too noisy for our liking. We could hear parties and people leaving the casino throughout the night. If you are a light sleeper and like to wake up early, this hotel might not be ideal for you. However, we found that most hotels in the downtown core are surrounded by lots of entertainment, so noise is going to be hard to avoid, especially on the weekend. I would also note that the hotel was very accommodating when it came to check in/check out time and was willing to go above and beyond to help us. This left a very good impression for us and we look forward to staying at other Autograph locations in the future.
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Dining
On-site options like Honey Salt and The Victor receive many compliments, and several guests enjoyed breakfast and room service. However, slow or unreachable service and access limits during private events recur, with occasional food quality concerns.
Related guest reviews
10
Charlotte
2 Jun 2025
·
Stayed 2 nights
Beautiful room, and so unique! The design of the hotel rooms themselves are so gorgeous. Artsy, understated, and luxurious. Bathroom was gorgeous and the 24 hour room service was a huge plus. All sorts of dining — we especially loved breakfasting at Honey Salt. Not to mention the BEST spa we have ever been to. We stayed here after our wedding and spent a couple hours in the spa — best experience. The RMTs were incredible and Thayes, who helped us throughout, was so friendly, professional and simply a true pleasure to be helped by. Would love to stay again.
Beautiful room, and so unique! The design of the hotel rooms themselves are so gorgeous. Artsy, understated, and luxurious. Bathroom was gorgeous and the 24 hour room service was a huge plus. All sorts of dining — we especially loved breakfasting at Honey Salt. Not to mention the BEST spa we have ever been to. We stayed here after our wedding and spent a couple hours in the spa — best experience. The RMTs were incredible and Thayes, who helped us throughout, was so friendly, professional and simply a true pleasure to be helped by. Would love to stay again.
6
Gal
15 Mar 2025
·
Stayed 3 nights
The food was not good and extremely expensive. We could not even eat some of the things ordered how undercooked it was
The food was not good and extremely expensive. We could not even eat some of the things ordered how undercooked it was
8
samuel
22 Jan 2025
·
Stayed 1 night
I couldn't get through in rom dining. Phoned multiple times with no answer.
I couldn't get through in rom dining. Phoned multiple times with no answer.
8
Colleen
6 Feb 2023
·
Stayed 2 nights
Room and hotel was awesome. Only drawback was we ordered room service that never showed up. After an hour of waiting for two bowls of soup we had to cancel our order as we had plans. Called twice and were assured it was on the way only it never arrived. Front desk put a credit on our room but we would have preferred our dinner!!
Room and hotel was awesome. Only drawback was we ordered room service that never showed up. After an hour of waiting for two bowls of soup we had to cancel our order as we had plans. Called twice and were assured it was on the way only it never arrived. Front desk put a credit on our room but we would have preferred our dinner!!
10
Alexander
8 Sept 2025
·
Stayed 1 night
Great staff, great room, victor is a great restaurant, although didnt receive any added benfits like a late checkout for being an expedia Gold member.
Great staff, great room, victor is a great restaurant, although didnt receive any added benfits like a late checkout for being an expedia Gold member.
10
Henry
19 Jun 2025
·
Stayed 5 nights
Wonderful rooms. High end fit and finish. Only room complaint was the desk chair. Seat and seat back were sloped/angled in a way that was really uncomfortable. We had breakfast for 2 as part of the Expedia VIP and was quite enjoyable.
Wonderful rooms. High end fit and finish. Only room complaint was the desk chair. Seat and seat back were sloped/angled in a way that was really uncomfortable. We had breakfast for 2 as part of the Expedia VIP and was quite enjoyable.
8
Gary
1 Dec 2024
·
Stayed 4 nights
Limited acess to restaurant and bars due to 4 days of private events
Limited acess to restaurant and bars due to 4 days of private events
10
Kerry
19 Oct 2025
·
Stayed 2 nights
Staff were excellent, room was very nice, Honey salt restaurant for breakfast was excellent
Staff were excellent, room was very nice, Honey salt restaurant for breakfast was excellent
10
chris
16 May 2025
·
Stayed 1 night
Independent hotel restaurant Honey Sugar was only option for breakfast and was horribly understaffed- reputation preceeded my trip and proved to be true. Good food but service incredibly slow with hostess stopping to clean tables while line of 20 waited to be seated. Oblivious to need for moving faster. groups being seated every 5 minutes, with man ahead saying 'same as last time he was here'.
Independent hotel restaurant Honey Sugar was only option for breakfast and was horribly understaffed- reputation preceeded my trip and proved to be true. Good food but service incredibly slow with hostess stopping to clean tables while line of 20 waited to be seated. Oblivious to need for moving faster. groups being seated every 5 minutes, with man ahead saying 'same as last time he was here'.
10
kelly
8 Jan 2024
·
Stayed 2 nights
Our first time staying at this hotel and it was great. We will be returning. The BC Market restaurant was very good, with great food and service. The room service was very good and fast and easy to order via the online order system. The only area that we thought could use some attention is the in-room coffee but it wasn't terrible.
Our first time staying at this hotel and it was great. We will be returning. The BC Market restaurant was very good, with great food and service. The room service was very good and fast and easy to order via the online order system. The only area that we thought could use some attention is the in-room coffee but it wasn't terrible.
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AI-generated summary based on recent guest reviews
10
Jon
3 weeks ago
·
Stayed 2 nights
Great help with room change to be close to family
Great help with room change to be close to family
10
Caryn
25 Sept 2026
·
Stayed 1 night
THIS WAS ONE OF THE BEST STAYS!
THIS WAS ONE OF THE BEST STAYS!
10
Joanne
15 Sept 2026
·
Stayed 4 nights
This was my first stay at The Douglas hotel. It is very conveniently located on the edge of Yaletown and walkable to most of downtown Vancouver. The staff are over the top helpful and made a real effort to ensure that I had an enjoyable stay. I will be back!
This was my first stay at The Douglas hotel. It is very conveniently located on the edge of Yaletown and walkable to most of downtown Vancouver. The staff are over the top helpful and made a real effort to ensure that I had an enjoyable stay. I will be back!
10
Jessie
30 Jul 2026
·
Stayed 1 night
The check-in staff went above and beyond to make sure we had a quiet room since we are sensitive to noise. She was able to get us a room even with an early check-in. When we mentioned it was our anniversary, they brought us champagne and a nice charcuterie board. Very walkable area too.
The check-in staff went above and beyond to make sure we had a quiet room since we are sensitive to noise. She was able to get us a room even with an early check-in. When we mentioned it was our anniversary, they brought us champagne and a nice charcuterie board. Very walkable area too.
10
Koren
10 Jul 2026
·
Stayed 1 night
Check was a breeze, they gave us water upon arrival. They were so cheerful and helpful. Rooms were comfortable and nice. Definately would stay again.
Check was a breeze, they gave us water upon arrival. They were so cheerful and helpful. Rooms were comfortable and nice. Definately would stay again.
Property policies
Check-in
Check-out
From 16:00 to 00:00
Before 12:00
FAQs about the DOUGLAS, Autograph Collection Vancouver
Is parking available at the property?
Self parking is available on-site for a fee of CAD 55 per day with in/out privileges. Valet parking is also offered for CAD 65 per day. Reservations are not required for parking, but height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 5:00 AM to 11:30 AM for a fee of approximately CAD 40 for adults and children.
Does the property allow pets?
Pets are allowed in specific rooms only, with a maximum fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property in advance to request these options.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible public areas and facilities. Guests are encouraged to contact the property for specific needs and arrangements.
What is the location of the property in relation to key landmarks?
The property is located in downtown Vancouver, just steps from BC Place Stadium and 8 minutes on foot from Rogers Arena. Other nearby attractions include Science World (0.8 mi) and David Lam Park (1.2 mi).
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but specific policies regarding age limits for free stays are not provided. Guests are encouraged to check with the property for details.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of CAD 78.75 per night, and guests should request this in advance. Cribs are not specifically mentioned.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: 3313.1323748496097USD
- 2026-11-04: 428.4898274589844USD
- 2026-11-05: 292.84830837799075USD
- 2026-11-06: 261.7582360328522USD
- 2026-11-07: 214.06726048265077USD
- 2026-11-08: 229.66526697450257USD
- 2026-11-09: 183.77027748028564USD
- 2026-11-10: 204.10069908828737USD
- 2026-11-11: 211.04868072184755USD
- 2026-11-12: 193.10236054454043USD
- 2026-11-13: 202.4344436087952USD
- 2026-11-14: 217.50936284156802USD
- 2026-11-15: 226.04007807600405USD
- 2026-11-16: 247.1371595712433USD
- 2026-11-17: 231.86640184368898USD
- 2026-11-18: 1290.8978388760986USD
- 2026-11-19: 249.0948760697937USD
- 2026-11-20: 374.71908303149416USD
- 2026-11-21: 218.2272087927704USD
- 2026-11-22: 183.84593222525027USD
- 2026-11-23: 250.53058511192324USD
- 2026-11-24: 244.78774894340518USD
- 2026-11-25: 244.78774894340518USD
- 2026-11-26: 219.00771757759097USD
- 2026-11-27: 215.9938512410889USD
- 2026-11-28: 212.48438976397708USD
- 2026-11-29: 180.8320658887482USD
- 2026-11-30: 226.04007807600405USD
- 2026-12-01: 2352.8262321826173USD
- 2026-12-02: 273.2573459140778USD
- 2026-12-03: 234.737819927948USD
- 2026-12-04: 246.22345798553468USD
- 2026-12-05: 234.01997397674563USD
- 2026-12-06: 179.46316749362182USD
- 2026-12-07: 179.46316749362182USD
- 2026-12-08: 187.86442638716127USD
- 2026-12-09: 187.86442638716127USD
- 2026-12-10: 197.91065322207643USD
- 2026-12-11: 218.9450547439728USD
- 2026-12-12: 214.53860291276553USD
- 2026-12-13: 183.05243152908326USD
- 2026-12-14: 183.77027748028564USD
- 2026-12-15: 202.4344436087952USD
- 2026-12-16: 213.92009880610658USD
- 2026-12-17: 230.4307099412842USD
- 2026-12-18: 254.1695200696564USD
- 2026-12-19: 223.97002782156375USD
- 2026-12-20: 186.64169556454468USD
- 2026-12-21: 191.6666515024109USD
- 2026-12-22: 201.71659765759279USD
- 2026-12-23: 202.4344436087952USD
- 2026-12-24: 192.38451459333803USD
- 2026-12-25: 241.10942689823915USD
- 2026-12-26: 223.97002782156375USD
- 2026-12-27: 214.637944757309USD
- 2026-12-28: 208.89512572851564USD
- 2026-12-29: 213.20223571517946USD
- 2026-12-30: 230.4307099412842USD
- 2026-12-31: 320.16227654837036USD
- 2027-01-01: 228.27713780822756USD
- 2027-01-02: 223.97002782156375USD
- 2027-01-03: 192.8875312347565USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 19 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: CAD 100 per accommodation, per day
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
- Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
- Covered self parking fee: CAD 55 per day (in/out privileges)
- Covered valet parking fee: CAD 65 per day (in/out privileges)
- Pet fee: CAD 50 per accommodation, per stay plus CAD 50 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 78.75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Concierge Services
Activities
Casino
Garden
Cycling
Billiards
Canoeing
Hiking
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Allergy-free room available
Wheelchair Accessible (Limited)
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
WiFi