Name: Home2 Suites by Hilton Columbus Downtown
Address: 412 E Main St, Discovery District, Columbus, Ohio, United States of America, Columbus, Franklin County, US
Price range: US$150–US$406 per night
Rating: 8.53

What guests think

At Home2 Suites by Hilton Columbus Downtown, guests praise spacious, clean suites with kitchenettes and generally good hot breakfast, while recurring drawbacks include paid garage parking seen as pricey and occasional noise from thin walls or street traffic.

The location works well for downtown, highways, and Nationwide Children’s Hospital, though several guests felt the surrounding area can seem sketchy, especially late. Cleanliness is often strong, but multiple reviews note inconsistent housekeeping, occasional pests, smoke or pet odors, and maintenance issues like broken doors or empty dispensers. Service is frequently warm and helpful, though a few guests reported billing problems or difficulty getting timely assistance. Best for value-minded travelers comfortable with parking fees and some urban noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid garage parking is common and often viewed as expensive, though generally convenient; some noted confusing entry. Guests appreciated the outdoor patio/fire pit and kid friendly lobby space.

Related guest reviews

10

Brittany

1 May 2024

·

Stayed 2 nights

A great stay! Only downfall was I was not made aware that parking was an additional charge in the lot

6

Samantha

26 Aug 2024

·

Stayed 1 night

They charge you parking fee per day anyone can drive into the area

8

Amy Jo

26 Jul 2023

·

Stayed 3 nights

Very accommodating to my dogs, there was a place to go potty, water and treats. My only negative is that we had to pay for parking. Most hotels offer free parking.

6

John

11 Jul 2025

·

Stayed 1 night

$23 for parking is way too much for a 2 star hotel

8

Kate

4 Dec 2023

·

Stayed 1 night

The room FAR exceeded our expectations in space and amenities. There was a nice roaring fire outside upon our evening arrival and the continental breakfast was great. The lobby was incredibly kid friendly with a play area and cups and silverware for toddlers which is why we were surprised when we were notified at the 11th hour there were no pack 'n plays or cribs on site, well after we had listed it in our reservation requests. We were forced to stay up pretty late with a 1 year old while they searched to no avail. We made it work with pillows and blankets on the floor, but certainly not ideal.

8

DOUG

10 Nov 2024

·

Stayed 1 night

Breakfast could have been better. Coffee in room tasted bad. Parking was convenient, but expensive. Nice facilities over all.

8

Andrea

1 Aug 2024

·

Stayed 3 nights

The hotel was clean and comfortable. The bathroom was huge. The breakfast was good. However, the $20 a night for parking is ridiculous. I’m already paying a decent amount to stay there. I probably won’t go back due to the parking fee. I booked with them to try to save a little bit of money and probably missed where it was mentioned about the fee but had I seen that I would not have booked that hotel since I was staying for 3 nights.

8

Lynne

23 Jul 2025

·

Stayed 2 nights

Room was nice. Quiet. Think parking should be included in cost as it was unprotected/uncovered.

10

Jason

1 Jul 2024

·

Stayed 2 nights

Everything was just as the listed had stated. The staff was amazing from Check-In to Check-Out. The only issue during our stay was that one of the elevators was out. Other than that, we enjoyed our stay at the property and our time in Columbus. Because everything was so great, we will be using Home2 Suites Properties in the future because of this experience

8

Rico

17 Nov 2023

·

Stayed 1 night

Nice property, I only wish that there was more parking.

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Cleanliness

Many guests found rooms and common areas very clean, but there are recurring reports of housekeeping lapses and pests, smoke or pet odors, and empty soap dispensers. Overall cleanliness feels inconsistent.

Related guest reviews

10

Jai

12 Feb 2024

·

Stayed 2 nights

The cleanliness of the property was excellent!

4

Krista

30 Nov 2024

·

Stayed 1 night

Cockroaches in the room. Breakfast was not good. Very noisy with other guest in the next room.

6

Nicole

29 May 2023

·

Stayed 2 nights

The breakfast was good. The body wash in our room was completely gone before we got in there, crack in the shower wall, and the shower floor had some stains on it. The mattress was almost terrifying to sleep on due to stains on it, looked like some one peed there, and possibly some blood?! Only one elevator worked and it had a stained up floor, for cleanliness as a whole it was very low and disappointing.

2

Allison

12 Jun 2025

·

Stayed 1 night

We confirmed early check in with the hotel before we left. Upon arrival we were told that our room wasn't ready. We told the lady at the desk that our early check-in was confirmed at 6am that morning. She told us to wait in the lobby and check back in 30-40 min. We waited a while and then asked for an update and she said a room was available. We go to the room and it was not the one we booked. We went back to the desk and asked for the correct room, king suite. All the king rooms were booked and we were told there is nothing that could be done. We stayed in the room and soon discovered a fruit fly infestation and then a roach the following morning in the bathroom. Parking was waived and we were offered a $50 gift card to expedia. Out $200. Never booking with expedia or hilton again.

2

Rikeesha

25 Jun 2024

·

Stayed 1 night

The hotel carpet was filthy. I was unable to shower or wash my hair due to the tub filling with water. Oh and the temperature outside was near 100 degrees. Maintenance nerver showed to fix it and the manager never called. The room was overpriced with no real amenities. They need to close this place for remodel.

4

Kacy

24 Jun 2024

·

Stayed 2 nights

Couch in room was completely covered in dog hair and had a foul smell, had not been vaccumed or had the upholstery cleaned in quite some time. Nice full size stove and decent sized fridge. The hotel was laid out nicely, had decent breakfast options and a lot of open and inviting space in common areas. Hardly anything to explore nearby but ample Uber drivers available.

10

Andrea

2 Jul 2025

·

Stayed 1 night

Nice and clean. Conveniently located

4

Arit

2 Jun 2023

·

Stayed 5 nights

Hilton is a well known premium brand globally, but it doesn't appear so in the US. This hotel has the chance of being a 4*, its almost easy to fix the issues. The cleanliness from the housekeeping is poor, i had a room where there were chip packets not collected from behind the bed, so easily seen and sorted. The toilet hadn't been flushed properly after cleaning, so there was still toilet paper in the bowl. Although generally clean, the shower also had the classic red soap scum stains that again all could be sorted with a bit more attention to detail. The blind in the room failed and trying to get the room switched, which was offered but at a time when i was late to leave each day, never happened, although because it failed down, didn't impact my stay as much. The staff didn't offer to do it for me, which was disappointing. I needed to use the bathroom after checkout, so used the general facilities and found someone had done a number 2 all up the walls and over the flushing handle area. Not a hotel issue, but i am surprised no one reported it as it had clearly been there a while.

4

Kevin

25 Feb 2024

·

Stayed 1 night

The hotel smelled like pot on the entire floor I was staying on. When I walked into my room, it smelled like cigarette smoke, and I noticed a burn hole in the carpet. I thought all hotel rooms are supposed to be smoke-free! I wanted another room, but there were none available. In the morning they ran out of everything at breakfast and were understaffed. I don’t know how it received 9.0 stars. I would not stay at this location again

10

Marsha

23 Jul 2025

·

Stayed 1 night

Very Good breakfast with a variety of options. Easy parking. Very clean and modern.

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Rooms

Suites are spacious with functional kitchens and comfortable layouts, but several guests report hard mattresses, flat pillows, and bathroom door or shower issues. Noise from thin walls, upper floors, street, or AC cycling is a recurring complaint.

Related guest reviews

4

Amy

6 Apr 2024

·

Stayed 1 night

The hotel is clean, colorful and comfortable. The staff is lively, friendly and helpful. The room walls, however, seem paper thin. From midnight until 3am, we whispered, as to not add to the conversation next door. Music from the room beside us shook our walls. Between the street traffic and the neighbors, we slept less than 3 solid hours.

8

Steven

27 Jul 2025

·

Stayed 1 night

Lobby is on the 2nd floor, which if I had read the email, I would have known that! Room was spacious with a couch and the bed was quite comfortable. Like most rooms with an air conditioner, the on/off during the night is disturbing. Shower was excellent, good height on shower head and good water pressure. Good breakfast options. I would definitely stay here again.

8

Cheri

12 Nov 2023

·

Stayed 1 night

The room was nice, but the bed was awful.

6

Michelle

5 Apr 2024

·

Stayed 2 nights

The beds were quite uncomfortable. The other guests were loud, not to mention all the noise from the street. Breakfast options were, meh.

8

Christina

26 May 2024

·

Stayed 3 nights

It’s a nice property, easy access to the highway pet friendly . The only issue is there is no soundproofing. We could hear (everything) above us, outside our door and the cars in the parking lot. We were on the 3rd floor maybe it wouldn’t be an issue if we were on the 5th floor.

10

Emily

13 Apr 2025

·

Stayed 2 nights

The hotel was okay. I can hear every car going by, toilet paper and paper towels were thin. No hand soap in the kitchenette or bathroom. Bed was comfortable enough and the room was very soacious compared to most hotels

10

Muhammad Moin uddin

14 Sept 2024

·

Stayed 1 night

Neat and clean Hotel. Good breakfast...

10

Dana

11 Aug 2024

·

Stayed 1 night

Loved the spacious, modern suite.

10

Ashli

11 Jun 2023

·

Stayed 1 night

Super nice area and close to so much stuff downtown. The staff was absolutely fantastic My complaint is the pillows are awful. There is zero fluff to them. Had to fold it over in half to get my head even raised a little. And the bed was so hard. I’ve never stayed on Hilton property and have a hard bed till Friday night. Other than that, great hotel

4

Eric

2 Apr 2025

·

Stayed 2 nights

The pictures looked great in the listing but property didn't live up to them. Felt like I was catfished. Shower was mediocre, pressure was okay but the hot water capacity was nice. Bathroom door was broken. Bed was terrible. Tried breakfast the first morning and it was meh. Setup isn't great if there's more than a couple people wanting breakfast. Definitely not on my list of places to stay when I fancy Columbus again. I should have waited and booked the junto or something else last minute for not much more. Booking ahead and trusting Hilton was not the play. This is one in the portfolio to look past

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Service

Staff are frequently praised as friendly, welcoming, and accommodating, with smooth check-in/out and helpful front-desk support. However, a few reviews cite unfriendly interactions, billing errors, and difficulty reaching managers.

Related guest reviews

10

Danielle

12 Sept 2024

·

Stayed 2 nights

We had an amazing stay at this hotel! Check in was quick and easy and, as Hilton Rewards members, we were offered a discounted rate on the parking which was a wonderful surprise. The room was very clean and comfortable. The AC might have been a bit loud for someone if they're a light sleeper, but it was no problem for us. Having a kitchen in our room was a big perk and made meal time much simpler, especially since we have restricted diets. The staff were all very friendly and the ladies at the front desk were especially helpful. I will absolutely be booking this hotel again for any future trips to Columbus!

10

Shasme

24 Mar 2025

·

Stayed 1 night

The staff was exceptionally great and helpful.

10

Eric

19 Jan 2025

·

Stayed 1 night

While I was here for work, the staff truly made me feel at home. With such a welcoming and helpful staff, they truly made my stay that much more enjoyable rather than a hassle. Thank you team!!

4

Cornelis

6 Sept 2025

·

Stayed 2 nights

The staf was not friendley.

10

holly

28 Sept 2025

·

Stayed 1 night

Staff was the best!

10

Timothy A.

16 Apr 2024

·

Stayed 3 nights

My stay at Home 2 Suites in Columbus Ohio was nothing short of exceptional! I was in town for a conference for a few days and from the moment I stepped into the lobby, I was greeted with warmth and professionalism by the staff. What truly stood out to me was their incredible flexibility and dedication to accommodating my early check in allowing me to settle in and unwind after a long journey. This thoughtful gesture instantly set the tone for the rest of my stay. The room itself was impeccably clean and well-appointed. The hot breakfast was amazing!! They were also able to accommodate my schedule with a late check-out which allowed me to work from the comfort of my room before heading to the airport. This level of flexibility is rare to find and truly made a difference in my travel experience. Thank you greatly appreciative, Shawauna

6

Constance

23 Dec 2024

·

Stayed 2 nights

Unfriendly check in

2

Henry

2 Dec 2024

·

Stayed 2 nights

The hotel staff were absolutely horrible! The shower gel dispenser in my bathroom was either broken or needed a refill and for two days I kept reminding the front desk to address the issue but nothing was ever done ! Thankfully I checked out this morning and can’t wait to get home to take a proper shower ! I also forgot my lotion and asked the staff if they happen to have some or knew where I could get some . They nonchalantly told be that I could check with a CVS pharmacy about 15 minutes walk away . Crazy because I had mentioned I didn’t have a car and the temperature was 24° ! Crazy experience after overpaying to the damned place to watch the Buckeyes get crushed for the 4th straight year by the Team up North !

2

matthew

27 Sept 2025

·

Stayed 5 nights

Absolutely horrible. Got the wrong room from what I originally booked. Front door was unlocked when we got the room keep. Felt Super unsafe. Bathroom door was broken and didn’t close. Got double charged for my room leaving me and my wife stranded in Ohio with 67 dollars in our account. Then was kicked out our last night because we didn’t have money to pay for our last night. Due to the double charge from the hotel. And never got compensation. Absolutely ridiculous and horrible customer service/ care.

10

Toya

19 Jul 2024

·

Stayed 5 nights

The staff was amazing! One of the cleanest hotels my family has ever stayed in! Can't wait for my next visit.

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Location

Convenient for downtown, highway access, and Nationwide Children’s Hospital, with some dining options within walking distance. Several guests felt the surrounding area can seem sketchy or unsafe at night.

Related guest reviews

10

Luis

27 Dec 2024

·

Stayed 1 night

Great location !! 0 Complains!

10

Megan

28 Apr 2024

·

Stayed 1 night

Super quiet area , a lot of walking to places nearby parking was convenient, felt safe.

10

Allison

24 Aug 2024

·

Stayed 1 night

This property was quiet and convenient to downtown. With garage parking was easy. The suite was nice. Breakfast was amazing! The area around the hotel was a little sketchy but overall felt safe at the hotel. Good stay.

10

Derrick

6 Nov 2023

·

Stayed 1 night

Very close to Nationwide Children’s Hospital. Where my son is having a procedure done.

10

Paul

7 Jul 2025

·

Stayed 1 night

Loved everything about it. Great desk people. Very clean room. Super well lit bathroom and walk-in shower. Very convenient and accessible parking on the 2nd floor. Convenient 10 minute walk to downtown Columbus! Regards - Paul

10

Rosa

30 Jul 2024

·

Stayed 2 nights

Great hotel. Very clean and staff was friendly. Breakfast was good. The entrance is a little confusing and it’s location isn’t convenient to downtown, but overall it’s a great place for the price.

8

Jason

13 May 2025

·

Stayed 5 nights

Extended weekend stay for Sonic Temple Music Festival. Hotel was comfortable and very clean. Location was excellent, easy short drive to festival and close to several downtown restaurants, shops and bars. Hotel has a nice outdoor patio area with a fire pit. Parking can be a little tight, especially if you drive a full size truck or SUV. Otherwise, it's a good place to stay. I'd stay here again.

10

Stepfanie

3 Nov 2024

·

Stayed 1 night

The hotel location is very convenient but the area around it didn’t seem to be safe. The hotel itself is great, we had a great room and the staff was very nice

10

Howard

22 Jun 2025

·

Stayed 3 nights

It was close to National Children's Hospital

10

Jack

6 Dec 2024

·

Stayed 1 night

We were surprised to find all levels of dining within walking distance...especially delicious was India Oven across the street.

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Dining

Breakfast is widely appreciated for being hot and included, with decent variety, though quality and stocking vary. Multiple guests found it mediocre or limited on some days.

Related guest reviews

10

Terrence

30 Nov 2025

·

Stayed 2 nights

Great price, love the free breakfast and the staff if nice!

10

David

1 Sept 2025

·

Stayed 1 night

Breakfast was amazing!

8

Melissa

30 Apr 2025

·

Stayed 1 night

The breakfast options for were modest. For the price, I think the hotel could do better.

10

Sherry

5 Jul 2025

·

Stayed 1 night

The breakfast buffet is really continental breakfast served buffet style. The hotel is A+ clean. The hotel is the East side of downtown. Overall very nice hotel. I would stay again. Limited dining areas but do offer Grubhub with free delivery.

10

John

21 Dec 2025

·

Stayed 1 night

Room was clean. Nice breakfast buffet

10

Amanda

18 Oct 2025

·

Stayed 1 night

Nice, clean with good breakfast! Pillows were flat but bed was comfortable. Careful checking in at night. The homeless will approach you if the staff doesn't get the door unlocked fast enough. I'd call the front desk before you get out of your car. Front desk was very helpful and friendly!

4

Eric

2 Apr 2025

·

Stayed 2 nights

The pictures looked great in the listing but property didn't live up to them. Felt like I was catfished. Shower was mediocre, pressure was okay but the hot water capacity was nice. Bathroom door was broken. Bed was terrible. Tried breakfast the first morning and it was meh. Setup isn't great if there's more than a couple people wanting breakfast. Definitely not on my list of places to stay when I fancy Columbus again. I should have waited and booked the junto or something else last minute for not much more. Booking ahead and trusting Hilton was not the play. This is one in the portfolio to look past

10

Marsha

23 Jul 2025

·

Stayed 1 night

Very Good breakfast with a variety of options. Easy parking. Very clean and modern.

8

CHRISTINE

18 Mar 2025

·

Stayed 1 night

Room was super spacious and clean. Breakfast buffet was a little bland and heated food items were not fresh tasting or appealing, but service was efficient, and area was very clean and supplied. Coffee was strong, hot and fantastic!

10

Kristal

19 Feb 2024

·

Stayed 2 nights

Very pleasant stay, everything was great. Breakfast was a 3 star, things werent stocked and people had to wait around. Other than that id probably stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$140
February	US$118
March	US$137
April	US$130
May	US$173
June	US$169
July	US$164
August	US$151
September	US$177
October	US$167
November	US$134
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $185	2 $177	3 $172
4 $172	5 $233	6 $233	7 $233	8 $211	9 $284	10
11 $181	12 $233	13 $233	14 $211	15 $233	16 $406	17
18 $193	19 $233	20 $225	21 $185	22 $190	23 $192	24 $172
25 $150	26 $170	27 $190	28 $167	29 $185	30 $172	31 $175

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $342	17	18	19
20	21 $202	22	23 $230	24 $203	25	26 $281
27 $172	28 $181	29 $181	30 $184

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Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed

Studio, 1 Queen Bed, Accessible

Suite, 1 King Bed, Accessible

Studio, 1 Queen Bed

Studio, 1 Queen Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Hearing)

Studio, 1 Queen Bed, Accessible (Hearing)

Studio Suite, 1 King Bed

Suite, 1 Bedroom

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Columbus Downtown

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Prices for upcoming dates