Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast is served daily. For children aged 3-6, a fee of JPY 600 will be collected at the property.

What are the standard check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance for arrangements.

What accessibility features does the property offer for guests with disabilities?

The property has limited wheelchair-accessible features, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Karuizawa, within a 15-minute walk of Karuizawa Prince Shopping Plaza and Kumoba Pond. It is 1.1 miles from Karuizawa Prince Hotel Ski Resort and 3.5 miles from Karuizawa Kogen Church.

What are the policies for guests staying with children?

Up to 2 children aged 6 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Rosso Karuizawa - Enjoy Your Stay

Average nightly price at Hotel Rosso Karuizawa by month, last 12 months (USD)
Month	Average price
January	$136
February	$130
March	$100
April	$98
May	$122
June	$102
July	$151
August	$216
September	$155
October	$154
November	$163
December	$157

What guests think

Across recent reviews, Hotel Rosso Karuizawa is praised for friendly staff, clean and spacious rooms, and a walkable location near Karuizawa Station and the outlet, with a simple free breakfast; shuttles and free parking add convenience.

Recurring points of critique include key hand-in rules and the front door locking at midnight; others mentioned a rigid check-in time, minor maintenance or linen issues, and limited breakfast variety. Rooms are generally quiet and comfortable, with some offering tatami areas and separate bath and toilet; families noted helpful baby amenities. Overall, expect a straightforward, good-value stay with simple comforts and easy access by foot or shuttle.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking and shuttles to the station, outlet, and ski area are repeatedly praised; the lounge offers welcome drinks and there are seasonal bicycle rentals. A few guests noted there is no onsen or large public bath.

Related guest reviews

8

kaoru

Dec 4, 2024

·

Stayed 1 night

外出時に鍵を預けるタイプなのですが、たまたま見かけました、鍵をもらわずにエレベーターに向かう2人組を。すぐにフロントから走って出てきて、部屋番号は？と尋ねて聞き込みを開始していました。何人も不正な入室は許さないという姿勢を強く感じられる出来事でした。個人的にはきっちりしてるなーと感じました。ロビーは広くないものの、暖炉があって遠赤外線で暖かく、ウェルカムドリンクはクッキーまでついていて充実していました。電気はキーを差し込んでオンさせるタイプなので外出時に空調をかけられないのが真冬はキツイのではないかと思います。ローソンがすぐ近くにあります。レンタサイクルは冬季は貸出していないそうです。スキーやる人に親切な送迎や乾燥など充実しているようでした。長くなってきたのでこのへんで。総じて良いですよ。

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10

WAI YIN

Jun 2, 2025

·

Stayed 1 night

It is a nice hotel with free parking and breakfast, the staff was very nice although we are late to check-in (around 9:30pm), the room is clear and comfy.

10

Shufang

Dec 7, 2025

·

Stayed 2 nights

櫃檯服務人員親切有禮。有到JR站及雪場的接駁車很方便。早餐太簡單。

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10

Shoko

Jan 3, 2025

·

Stayed 3 nights

Walking distance from Karuizawa station and shopping mall. This hotel also provides transfer to the station and ski area. Breakfast is included and rooms are clean.

8

Miho

Sep 5, 2024

·

Stayed 2 nights

ホテルの目の前が駐車場のため、荷物の出し入れがしやすかったです。 1歳3ヶ月の子供と一緒に泊まりましたが、子供用にガチャガチャが用意されていたり、朝食では子供用のカトラリーなどがありとても助かりました。 1つ残念なのがファミリールームに泊まりましたが、サッシのところなど細かいところに埃？取れない汚れなのか？がありました。子供が色んなところを触るので、難しいと思いますがそこも綺麗にして頂けるとありがたいです。全体的にはとても綺麗でホスピタリティもあり、交通の便もよく、周辺のホテルより値段もリーズナブルなので遊ぶのがメインで寝るだけの人はおすすめです！

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10

Ye Him

Feb 24, 2025

·

Stayed 1 night

Not sure where the -ve reviews are coming from but we absolutely had a good stay here. It's not right next to the train station but close enough, 5 min walk. There is shuttle service provided to the train station (outlet) and the ski centre. For those driving EV, there is charging available.

8

Chung Ming

Jan 17, 2025

·

Stayed 1 night

Comfy bed, reasonably sized room, with shuttle provided to the shopping outlets nearby train station and the skiing centre.

10

Mr Barry

Nov 15, 2024

·

Stayed 3 nights

Very impressed with this hotel. Very helpful and friendly staff. Good sized rooms, and the included light breakfast was ample. On site parking was easy and the location of the property made it ideal for anyone travelling by car or train. Highly recommended.

10

YU-AN

Jan 16, 2023

·

Stayed 1 night

很棒的體驗，停車場不用錢，好停。離去的地方都很近。非常適合租車的旅客

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10

Ming

Mar 27, 2023

·

Stayed 3 nights

自駕遊泊車方便酒店有免費泊車，每一位服務員都很有禮貌服務很好，房間很潔淨，環境很好很寧靜，在酒店後面就有便利店很方便，自駕遊到附近景點很方便，整體這間酒店都很好，下次再到輕井澤都會再入住這間酒店。。。

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Cleanliness

Rooms and common areas are widely described as very clean and well maintained. A few reports mention worn towels, a smelly room, or dust in window tracks.

Related guest reviews

10

Kelvin

Dec 11, 2024

·

Stayed 1 night

Clean and spacious room. Very helpful and friendly staff. Close to many attractions in the area. Lots of restaurants near by. Beautiful and quiet.

8

??

Sep 6, 2025

·

Stayed 1 night

駅からも割と近く、部屋もとても綺麗で写真よりも広く感じました。アメニティも選べますが、メイク落としや化粧水などは持参した方が安心です。お風呂の排水口が小さいく、髪の毛が長い方や抜けやすい方は少し詰まりやすいかもしれません。軽朝食というのがどの様なものか気になってました。よくあるホテルの朝食バイキングのコンパクト版で、夏のキャンペーンでおやきが2種類ありました。味もおいしく、出先で色々と食べたかったのでちょうど良かったです。しかも無料で感動✨ スタッフの方々も対応が丁寧で、とても良い旅が出来ました。ありがとうございます。

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8

Miho

Sep 5, 2024

·

Stayed 2 nights

ホテルの目の前が駐車場のため、荷物の出し入れがしやすかったです。 1歳3ヶ月の子供と一緒に泊まりましたが、子供用にガチャガチャが用意されていたり、朝食では子供用のカトラリーなどがありとても助かりました。 1つ残念なのがファミリールームに泊まりましたが、サッシのところなど細かいところに埃？取れない汚れなのか？がありました。子供が色んなところを触るので、難しいと思いますがそこも綺麗にして頂けるとありがたいです。全体的にはとても綺麗でホスピタリティもあり、交通の便もよく、周辺のホテルより値段もリーズナブルなので遊ぶのがメインで寝るだけの人はおすすめです！

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8

Mingluan

Nov 24, 2024

·

Stayed 2 nights

Nice hotel in a quiet neighborhood. Room is sparking clean.

4

?

Jul 28, 2024

·

Stayed 1 night

部屋も臭いしホスピタリティも良くない。

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8

karen

Jun 30, 2023

·

Stayed 1 night

Thanks for the complimentary breakfast and the comfortable beds. Had a good night rest before heading for our alpine route journey. Room is spacious and very clean. Highly recommended if you want to stay at Kairuzawa!

10

kentaro

Jan 9, 2026

·

Stayed 1 night

清潔で静かな環境でした。

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10

Amanda

Feb 7, 2026

·

Stayed 1 night

Hotel was very clean, 7 minute walk from Karuizawa train station and only 10 minute walk from the Prince outlet mall! Hotel also has a good modest breakfast selection too. A convenience store is also 1 min from the hotel entrance even though it closed at 11pm. Room was spacious and have everything we needed, thank you for the great stay!

8

takako

Apr 28, 2025

·

Stayed 1 night

駅近で、コンビニも近くと立地もよくフロントも感じのいい方でお部屋も清潔で心地よく過ごすことができました。無料の朝食も十分でした。どこかの口コミでもありましたが、バスタオルが今ひとつで、縫い目が解けていて、使いまわしたちょっと疲れた感じのあるもので残念でした。変えてもらおうかと悩みましたが。面倒なのでやめました。それ以外は全て良かったです。早朝出発だったのでこちらのホテルにして正解でした。また軽井沢に行く際は利用したいです。

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10

Violeta

Oct 7, 2025

·

Stayed 1 night

Area is close to train station. Hotel is clean with friendly, helpful staff.

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Rooms

Rooms are often spacious and quiet, with comfortable beds; several have tatami sitting areas and separate bath and toilet. Some guests found triple sofa beds hard and a few rooms dimly lit or smaller than expected.

Related guest reviews

6

Eng Peng

Feb 7, 2024

·

Quite far from train station, about 15 mins walk. Quiet inconvenient location, no dining options except few options at station vicinity. But have 2 convenience stores nearby. Staff - not all of them friendly or warm. Room comfortable, spacious but sofa bed ( triple room booking) was terribly hard & uncomfortable- basically just a wooden frame with a thin tatami.

10

Yukari

Nov 16, 2025

·

Stayed 2 nights

お風呂が浴槽と洗い場に分かれているのが便利だった。入浴剤も用意されており、快適に入浴できた。トイレも別で、洗面所が部屋内にあるのも便利だった。また部屋と通路が引き戸で仕切られるのも良かった。立地も申し分なく、ぜひまた利用したい。

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10

Angelica

Jan 6, 2025

·

Stayed 2 nights

The hotel is around 5-7 mins walking from the station. The location is also easy to find. The receiption is super helpful and nice. The room is specious with 2 beds. it is also very clean. The outlet is also within walking distance. I think this hotel is great in value.

6

KOKICHI

Oct 7, 2025

·

Stayed 1 night

ベッド幅が広い事、バスルームとトイレが別になっている事は良かったが、アメニティグッズのレザーの切れ味が悪いのが気になった。

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10

Chin-Ching

Feb 10, 2026

·

Stayed 1 night

雖然走過去要五分鐘但是路上有超市便利商店可以順便購買東西回飯店,房間很大間,非常不錯

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8

Bin

Jun 23, 2024

·

Stayed 2 nights

总体还不错，就是房间比较小

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8

Bin

Jun 18, 2024

·

Stayed 1 night

位置不错，轻井泽站步行很方便，就是房间比较小

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8

Lisa

Nov 29, 2025

·

Stayed 1 night

Our room was very nice and large. We really enjoyed the tatami portion of the room to rest and for our son to play. Staff were very friendly and the complimentary breakfast was great and had a variety of western and Japanese cuisine. Location was ok as it was not in the main road/shopping area. However, it is close enough to walk to karuizawa station where we can ride the train/taxi/bus.

6

nga ching

Dec 21, 2023

·

Stayed 2 nights

我們住的是家庭房，沒有一盞大燈，燈光太暗，不夠明亮。連住兩晚，第一晚有樽裝水，但第二晚竟沒有提供樽裝水，去前台要求，也拒絕提供。其他日本酒店晚晚也提供。早就款式很少選擇，連基本的面鼓湯也沒有。不過地點算方便，但第一天去酒店比較難找

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10

Amanda

Feb 7, 2026

·

Stayed 1 night

Hotel was very clean, 7 minute walk from Karuizawa train station and only 10 minute walk from the Prince outlet mall! Hotel also has a good modest breakfast selection too. A convenience store is also 1 min from the hotel entrance even though it closed at 11pm. Room was spacious and have everything we needed, thank you for the great stay!

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Service

Staff are frequently praised as polite, friendly, and helpful, with thoughtful touches for families and smooth problem handling. Some disliked the key hand-in requirement and midnight door lock, and a few noted rigid check-in or unhelpful interactions.

Related guest reviews

10

Mr Barry

Nov 23, 2025

·

Stayed 4 nights

Excellent hotel with very accommodating staff. Easy to find, right on the main road and right next to a Lawson’s convenience store. Newly renovated bathrooms are particularly good. The complimentary breakfast is ideal to start the day. All staff very friendly and helpful. This was our second stay here and hope to come again.

10

Rie

Mar 21, 2025

·

Stayed 2 nights

スタッフの対応が丁寧。朝食がとてもおいしく, 充実していました。

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4

chui mei

Sep 17, 2025

·

Stayed 2 nights

it was the first time that we had such hotel experience. The hotel will lock the door at midnight and ask where you go if you would like to go out.

10

Alana

Jun 30, 2025

·

Stayed 2 nights

Hotel Rosso offers a convenient location for exploring the area on foot and using public transit. The staff were courteous, and the room was very clean and comfortable.

2

Winnie

Nov 27, 2025

·

Stayed 1 night

The room size is ideal, but the rules of the hotel is ridiculous. Each room only have 1 key, and everytime you go out need to leave the key at the front desk. Even when I just go out to the car get stuff, the hotel staffs will ask you for the room key, I feel my privacy have been violated. And the hotel will lock the front door at 12am. If you want to go out have a smoke, you need ask the staffs open door. This make me feel the hotel is not secure. My whole stay feels wired and not comfortable. I travel to Japan twice every year, never have this experience. This should not happen in Japan.

10

Hock

Jan 9, 2026

·

Stayed 2 nights

I am very impressed with the attending hotel manager on duty during my check-in. He is very understanding, patient, and kind while handling a mistake I made for my booking.

10

DAISUKE

Jan 4, 2022

·

Stayed 1 night

スタッフの方々の対応が大変よかったです。また施設は清潔で感心しました。軽井沢では後発ホテルかと思いますが、だからこそ頑張っていることがよく伝わりました。また軽井沢に行く機会があれば利用したいです。

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10

Chun-Ta

Jan 18, 2026

·

Stayed 2 nights

員工親切專業。客房乾淨

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10

Jonathan

Dec 1, 2025

·

Stayed 1 night

Very helpful staff

2

Ching kwan

Aug 31, 2024

·

Stayed 1 night

Staff are not helpful. Arrived at raining night and the staff did not give helping hand to unload the luggages from my car. Even we offloaded the luggages, they did not offer help to deliver our luggages to my room.

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Location

Walkable to Karuizawa Station and the Prince outlet in about 5–10 minutes, with convenience stores nearby; the area is quiet. A few found it slightly hard to find or farther than expected, with limited dining immediately around the hotel.

Related guest reviews

10

Kelvin

Dec 11, 2024

·

Stayed 1 night

Clean and spacious room. Very helpful and friendly staff. Close to many attractions in the area. Lots of restaurants near by. Beautiful and quiet.

10

Fang Ting

Jun 22, 2025

·

Stayed 2 nights

Short walk from Karuizawa station. Lawson and Family Mart nearby. Clean and basic.

10

Kwai Cheong

Jun 15, 2023

·

距離輕井澤JR站近，晚上可到王子購物中心食晚餐，徒步去舊輕井澤或雲場池也是15分鐘內，沿途風景怡人。房間美觀，員工態度親切。早上有輕食做早餐。 CP值高。

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8

Ka Yan

Dec 25, 2025

·

Stayed 1 night

地理位置有點偏遠，隱藏於民宅之內。由於住宿時間為冬天，沿路寒風凜冽。酒店附近沒有餐廳，但前面有間營業至2300 Lawson, 尚算可以

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8

REIKA

Jun 16, 2025

·

Stayed 2 nights

少し駅から離れてますが、静かでいいところでした!何より綺麗!

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8

Merle

May 1, 2025

·

Stayed 2 nights

Not that near to the train station. No so straight forward when following Google instructions especially with heavy luggage. However after some familiarisation, that distance is no longer an issue

8

Lisa

Nov 29, 2025

·

Stayed 1 night

Our room was very nice and large. We really enjoyed the tatami portion of the room to rest and for our son to play. Staff were very friendly and the complimentary breakfast was great and had a variety of western and Japanese cuisine. Location was ok as it was not in the main road/shopping area. However, it is close enough to walk to karuizawa station where we can ride the train/taxi/bus.

10

Wing Ki

Aug 9, 2023

·

Stayed 2 nights

與鐵路站相距7分鐘路程，步行方便。服務態度良好，人員親切。

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10

Amanda

Feb 7, 2026

·

Stayed 1 night

Hotel was very clean, 7 minute walk from Karuizawa train station and only 10 minute walk from the Prince outlet mall! Hotel also has a good modest breakfast selection too. A convenience store is also 1 min from the hotel entrance even though it closed at 11pm. Room was spacious and have everything we needed, thank you for the great stay!

8

Jonathan

Feb 24, 2023

·

Lovely little property tucked off the main road. Clean, good front service, nice spacious room. My view faced out into the parking lot though so not much to see there. Unfortunately I didn't rent a car or bike and had to walk about 15 minutes to the nearest bus stop or train station. food options surrounding were limited.

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Dining

Complimentary light breakfast is simple but generally tasty, with items like bread, eggs, salad, curry, and drinks; many felt it was sufficient. Others wished for more variety or Japanese options.

Related guest reviews

8

MASATO

Sep 30, 2025

·

Stayed 1 night

朝食に和食があればよかったかなぁ… 納豆・のりだけでも

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10

HSU WEN

Jan 20, 2023

·

Stayed 1 night

Everything is good, near station, comfortable, nice service and clean but suggest to have more options in breakfast.

8

Teri

Nov 7, 2025

·

Stayed 2 nights

Nice, clean & big toilet. Quite a good spread for breakfast especially since it is complimentary.

10

hang yee

Oct 17, 2025

·

Stayed 1 night

The breakfast was good and the food was delicious

10

Shufang

Dec 7, 2025

·

Stayed 2 nights

櫃檯服務人員親切有禮。有到JR站及雪場的接駁車很方便。早餐太簡單。

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10

Meng-liang

Jan 20, 2026

·

Stayed 2 nights

員工很有禮貌，服務週到，下午茶很棒，到21:00前都還可以去喝飲料和吃餅乾；早餐樣式中規中矩但都很精緻可口，吃的非常滿足開心。有輕井澤車站接送服務很棒，建議公告在網上給需要的人，也建議早上8:00左右應該也能送客去輕井澤站。非常感謝🙏

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10

SHIZUKA

Oct 31, 2025

·

Stayed 1 night

お風呂に入浴剤が備えてあり、寒い軽井沢でゆっくり温まることができました。朝食も軽朝食というだけあって種類は少ないですが、パンがとてもおいしかったです。赤ちゃん連れで泊まりましたが、ベビーベッドの設置やおむつ用ゴミ箱の手配など有難いサービスでした。

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8

Alice

Sep 5, 2024

·

Stayed 1 night

The hotel is in the proximity of the outlet. There is lots of parking in front of the hotel. Restaurants and convenience stores nearby by. The hotel is clean and quiet but the breakfast needs a lot of improvements.

8

CHIAO-WEN

Oct 11, 2025

·

Stayed 2 nights

早餐菜色雖然不多，但小巧而美可以吃飽，餐具非常乾淨整潔

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10

Amanda

Feb 7, 2026

·

Stayed 1 night

Hotel was very clean, 7 minute walk from Karuizawa train station and only 10 minute walk from the Prince outlet mall! Hotel also has a good modest breakfast selection too. A convenience store is also 1 min from the hotel entrance even though it closed at 11pm. Room was spacious and have everything we needed, thank you for the great stay!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $335
8 $144	9 $129	10 $134	11 $165	12 $164	13 $191	14 $253
15 $159	16 $137	17 $135	18 $143	19 $135	20 $163	21 $385
22 $260	23 $119	24 $125	25 $119	26 $119	27 $195	28 $277
29 $125	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $119	2 $111	3 $119	4 $121	5 $158
6 $116	7 $106	8 $112	9 $108	10 $112	11 $122	12 $170
13 $112	14 $122	15 $122	16 $122	17 $122	18 $151	19 $248
20 $132	21 $253	22 $151	23 $152	24 $200	25 $322	26 $364
27 $284	28 $364	29 $242	30 $228	31 $257

Hotel Rosso Karuizawa

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Double Room

Standard Twin Room

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Superior Twin Room

Standard Twin Room (Single Use)

Guest reviews of Hotel Rosso Karuizawa

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