Name: HOTEL KARUIZAWA CROSS
Address: Karuizawa 601-1, Karuizawa, Japan, Karuizawa, Nagano Prefecture, Japan
Rating: 8.93

Guest reviews

8.9

Fabulous

Based on 2,426 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At HOTEL KARUIZAWA CROSS, travelers highlight spacious, modern rooms and a central setting by Kyu Karuizawa Ginza, with friendly staff and convenient free parking, while noting some rooms lack bathtubs, occasional dim lighting, and minor noise or privacy issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Regina

Feb 4, 2026

·

Stayed 3 nights

Staff was excellent in making sure we had a comfortable room. Provided all the helpful details about the amenities and services. Always smiling and willing to help.

10

Marea

Nov 4, 2025

·

Stayed 1 night

Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend.

10

xavier

Nov 2, 2025

·

Stayed 1 night

Loved the large rooms with the bunk beds ! very efficient and convenient when a family of 4

10

masaaki

Aug 28, 2025

·

Stayed 1 night

Clean and good access. Much recommendable.

10

KAZUKI

Aug 18, 2025

·

Stayed 1 night

I was delighted with everything, including the bed and other properties.

Karuizawa 601-1, Karuizawa, Japan

Location

With a stay at Hotel Karuizawa Cross in Karuizawa, you'll be within a 5-minute drive of Karuizawa Prince Shopping Plaza and St. Paul's Catholic Church Karuizawa. This family-friendly hotel is 15.2 mi (24.5 km) from Karuizawa Toy Kingdom and 0.1 mi (0.1 km) from Old Karuizawa Ginza Street.

St. Paul's Catholic Church Karuizawa(0.1 miles)

Old Karuizawa Ginza Street(0.1 miles)

Muro Saisei Memorial Hall(0.3 miles)

Karuizawa Shaw Memorial Church(0.4 miles)

Alexander Shaw Memorial Hall(0.4 miles)

Kozensui(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Guests must contact the property in advance to reserve parking.

Yes, Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee of approximately JPY 2200 per person.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Guests are encouraged to contact the property for specific accessibility needs.

The hotel is located within a 5-minute drive of Karuizawa Prince Shopping Plaza and St. Paul's Catholic Church Karuizawa. It is also close to several other attractions, such as Old Karuizawa Ginza Street (0.1 km) and Karuizawa Toy Kingdom (15.2 mi).

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of JPY 5000 per night. Advance request or confirmation may be required.

HOTEL KARUIZAWA CROSS

Amenities

Property description