Casa Miyana by Kukun
From
$327
/ night
Select dates to see prices and availability
From
$327
/ night
About this property
An outdoor pool, a complimentary children's club, and a children's club are available at this smoke-free aparthotel. Self parking is free. Other amenities include concierge services, laundry facilities, and a garden. Each apartment boasts a...
Location
Located in Miguel Hidalgo neighborhood, Miyana by Kukun is connected to a rail/subway station. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Soumaya Museum and National Museum of Anthropology are cultural highlights. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Garden
Pool Outdoor
Room options
18
Three-Bedroom Apartment
Room details
1 King Bed
2 Twin Beds
1 Queen Bed
Sleeps 6
1905 ft²
City ViewKitchenSafety Deposit BoxRefrigeratorPrivate Entrance
18
Two-Bedroom Apartment
Room details
1 Queen Bed
2 Twin Beds
Sleeps 4
1141 ft²
City ViewKitchenSafety Deposit BoxRefrigeratorPrivate Entrance
Guest reviews of Casa Miyana by Kukun
9.1
Superb
Based on 173 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Casa Miyana by Kukun stands out for its convenient location within a secure complex featuring shops and restaurants, with many guests appreciating the spacious, comfortable apartments and on-site amenities like parking and a pool.
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What guests think
Across reviews, Casa Miyana by Kukun stands out for its convenient location within a secure complex featuring shops and restaurants, with many guests appreciating the spacious, comfortable apartments and on-site amenities like parking and a pool.
Cleanliness is inconsistent, with multiple reports of dusty rooms, poor housekeeping, or missed cleanings, though a number of guests also found their apartments clean and well kept. Several reviews cite a confusing, sometimes slow access and check-in process involving building security and an app, with uneven coordination between Kukun and the building administration. Comfort is affected by the lack of air conditioning and daytime heat, and a few guests mentioned problems like unreliable hot water or nonworking appliances. Overall, this is more of an independent, self-managed stay than a full-service hotel.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the complex’s amenities such as a pool and on-site parking, plus shops and dining in the same development. Several note a cumbersome security access system that relies on an app and multiple checkpoints.
Related guest reviews
8
Guillermo
Jul 6, 2023
·
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
4
Jorge Arturo
Apr 9, 2023
·
Stayed 3 nights
Hay mucha confusión en el sistema de acceso. Pase por largas esperas para que me dieran acceso al edificio tanto en el acceso al estacionamiento como en el acceso peatonal debido a la falta de comunicación entré Kukun y el personal de seguridad y a la inexistencia de la dichosa tarjeta de acceso y que la aplicación cada día se tenia que actualizar. Además deben advertir que los departamentos con vista a la alberca en los días de sol es insoportable en calor dentro de los departamentos los ventiladores no son suficiente. Tal vez un black out en la ventana de la sala sería algo que ayude a mitigarlo. Y un aire acondicionado al menos para esa zona. La limpieza no es la Mejor. Hacen falta sartenes solo hay ollas en la cocina. Ultima recomendación no se si en otros departamentos pero en 603 de torre chapulin el calentador de paso no funciono adecuadamente debido a una mala regulación. El lugar es hermoso la ubicación increíble. La atención del personal es excelente. Fue decepcionante. Cabe mencionar que soy golden en hoteles, viajo bastante
Hay mucha confusión en el sistema de acceso. Pase por largas esperas para que me dieran acceso al edificio tanto en el acceso al estacionamiento como en el acceso peatonal debido a la falta de comunicación entré Kukun y el personal de seguridad y a la inexistencia de la dichosa tarjeta de acceso y que la aplicación cada día se tenia que actualizar. Además deben advertir que los departamentos con vista a la alberca en los días de sol es insoportable en calor dentro de los departamentos los ventiladores no son suficiente. Tal vez un black out en la ventana de la sala sería algo que ayude a mitigarlo. Y un aire acondicionado al menos para esa zona. La limpieza no es la Mejor. Hacen falta sartenes solo hay ollas en la cocina. Ultima recomendación no se si en otros departamentos pero en 603 de torre chapulin el calentador de paso no funciono adecuadamente debido a una mala regulación. El lugar es hermoso la ubicación increíble. La atención del personal es excelente. Fue decepcionante. Cabe mencionar que soy golden en hoteles, viajo bastante
8
Luz
Jul 26, 2023
·
Stayed 7 nights
There were a few glitches upon arrival. We arrived by car, they directed us to our parking space, led us to our apartment. No toiletries in the bathrooms. We had to ask for them; they arrived the next day. Instructions said to check in at the desk. We searched for the desk on the lower level of the building, but could not see it. We asked a staff member who said there was no check in desk. We did not officially check in. We found the check in desk by chance, after exploring the long stairs and two elevators. That evening, we almost were not let in, because an app is required to verify guest identities. I received the link for the app the next day while visiting some sites. No way to install and configure until the evening. I attribute all of this confusion to the one staff member who did not properly address our concern about the check in desk.
There were a few glitches upon arrival. We arrived by car, they directed us to our parking space, led us to our apartment. No toiletries in the bathrooms. We had to ask for them; they arrived the next day. Instructions said to check in at the desk. We searched for the desk on the lower level of the building, but could not see it. We asked a staff member who said there was no check in desk. We did not officially check in. We found the check in desk by chance, after exploring the long stairs and two elevators. That evening, we almost were not let in, because an app is required to verify guest identities. I received the link for the app the next day while visiting some sites. No way to install and configure until the evening. I attribute all of this confusion to the one staff member who did not properly address our concern about the check in desk.
8
Lorena
Aug 5, 2024
·
Stayed 1 night
The property was In an excellent and exclusive building with lots of amenities and in site parking.
The property was In an excellent and exclusive building with lots of amenities and in site parking.
10
Dorothy
Apr 2, 2023
·
Stayed 5 nights
Apartment was lovely. Everything worked, and it was nice and clean. But all the security to get to the apartment, through the elevators, and through the doors was difficult because residents have a card which they swipe at security points. The info came to me in spanish, which i didn't understand so until a friend translated I could not put app in phone and from then on it was ok.
Apartment was lovely. Everything worked, and it was nice and clean. But all the security to get to the apartment, through the elevators, and through the doors was difficult because residents have a card which they swipe at security points. The info came to me in spanish, which i didn't understand so until a friend translated I could not put app in phone and from then on it was ok.
10
xavier
Jun 10, 2024
·
Stayed 2 nights
Nice place, nice property, shopping & dining in the same place.
Nice place, nice property, shopping & dining in the same place.
6
ANTONIO
Jun 16, 2023
·
Stayed 1 night
No cuenta con Aire Acondicionado, la recepción por parte del personal de vigilancia es muy lento, falta comunicación del arrendador con el servicio de vigilancia y/o conserje
No cuenta con Aire Acondicionado, la recepción por parte del personal de vigilancia es muy lento, falta comunicación del arrendador con el servicio de vigilancia y/o conserje
10
xavier
Jun 6, 2023
·
Stayed 3 nights
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
8
karine
Jun 22, 2023
·
Stayed 1 night
Me gusto la propiedad. En general todo estuvo perfecto. Solo es un poco complicada la llegada y entender el sistema del edificio. Seria bueno qie antes de la llagada el huesped tuviera la app que debe bajar para el acceso a los elevadores
Me gusto la propiedad. En general todo estuvo perfecto. Solo es un poco complicada la llegada y entender el sistema del edificio. Seria bueno qie antes de la llagada el huesped tuviera la app que debe bajar para el acceso a los elevadores
8
Melissa
Mar 29, 2024
·
Stayed 6 nights
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is inconsistent: multiple guests report dusty areas, poor housekeeping, or missed cleanings, while others found their apartments clean and well maintained. Some also mention issues like dirty fixtures or leftover items.
Related guest reviews
4
Jorge Arturo
Apr 9, 2023
·
Stayed 3 nights
Hay mucha confusión en el sistema de acceso. Pase por largas esperas para que me dieran acceso al edificio tanto en el acceso al estacionamiento como en el acceso peatonal debido a la falta de comunicación entré Kukun y el personal de seguridad y a la inexistencia de la dichosa tarjeta de acceso y que la aplicación cada día se tenia que actualizar. Además deben advertir que los departamentos con vista a la alberca en los días de sol es insoportable en calor dentro de los departamentos los ventiladores no son suficiente. Tal vez un black out en la ventana de la sala sería algo que ayude a mitigarlo. Y un aire acondicionado al menos para esa zona. La limpieza no es la Mejor. Hacen falta sartenes solo hay ollas en la cocina. Ultima recomendación no se si en otros departamentos pero en 603 de torre chapulin el calentador de paso no funciono adecuadamente debido a una mala regulación. El lugar es hermoso la ubicación increíble. La atención del personal es excelente. Fue decepcionante. Cabe mencionar que soy golden en hoteles, viajo bastante
Hay mucha confusión en el sistema de acceso. Pase por largas esperas para que me dieran acceso al edificio tanto en el acceso al estacionamiento como en el acceso peatonal debido a la falta de comunicación entré Kukun y el personal de seguridad y a la inexistencia de la dichosa tarjeta de acceso y que la aplicación cada día se tenia que actualizar. Además deben advertir que los departamentos con vista a la alberca en los días de sol es insoportable en calor dentro de los departamentos los ventiladores no son suficiente. Tal vez un black out en la ventana de la sala sería algo que ayude a mitigarlo. Y un aire acondicionado al menos para esa zona. La limpieza no es la Mejor. Hacen falta sartenes solo hay ollas en la cocina. Ultima recomendación no se si en otros departamentos pero en 603 de torre chapulin el calentador de paso no funciono adecuadamente debido a una mala regulación. El lugar es hermoso la ubicación increíble. La atención del personal es excelente. Fue decepcionante. Cabe mencionar que soy golden en hoteles, viajo bastante
2
Andrea
Mar 3, 2024
·
Stayed 1 night
Nos dieron llaves que no funcionaron, platicamos mucho para que nos dieran la información ya que estábamos en el lugar, no tienen clima solo abanico, NO SE VA AVASTO CON 1 ventilador de pedestal por habitación, el agua caliente no funciona bien… no te puedes bañar con agua tibia, es o muy caliente 1 seg o muy fría todo el tiempo. No funcionaban los botes de basura correctamente, la iluminación no es buena, las camas estaban sucias y la limpieza no fue buena. la presión de las llaves era muy fuerte y te mojabas al lavarte las manos, la secadora no funcionaba. La chica de recepción tenía un pésimo carácter, mala cara.
Nos dieron llaves que no funcionaron, platicamos mucho para que nos dieran la información ya que estábamos en el lugar, no tienen clima solo abanico, NO SE VA AVASTO CON 1 ventilador de pedestal por habitación, el agua caliente no funciona bien… no te puedes bañar con agua tibia, es o muy caliente 1 seg o muy fría todo el tiempo. No funcionaban los botes de basura correctamente, la iluminación no es buena, las camas estaban sucias y la limpieza no fue buena. la presión de las llaves era muy fuerte y te mojabas al lavarte las manos, la secadora no funcionaba. La chica de recepción tenía un pésimo carácter, mala cara.
8
Monica
Sep 25, 2023
·
Stayed 4 nights
todo excelente, pero no hubo ningún tipo de limpieza durante la semana
todo excelente, pero no hubo ningún tipo de limpieza durante la semana
6
JUAN
Aug 6, 2023
·
Stayed 3 nights
Excellent location with restaurants,shopping malls. The apartment is very conftable and building has everything you could need, but apt was dirty with dust and it seems that did not sweep it
Excellent location with restaurants,shopping malls. The apartment is very conftable and building has everything you could need, but apt was dirty with dust and it seems that did not sweep it
6
Jimena
Jan 30, 2025
·
Stayed 3 nights
El servicio es espectacular y la ubicación también tristemente no puedo decir lo mismo de la limpieza, el refrigerador estaba sucio, pelos en la lámpara de mesa de noche, una sticker de maleta pegada en la cama, abajo de la cama súper empolvado como si nunca hubiese sido limpiado, entre otras cosas que encontramos de suciedad en el apartamento.
El servicio es espectacular y la ubicación también tristemente no puedo decir lo mismo de la limpieza, el refrigerador estaba sucio, pelos en la lámpara de mesa de noche, una sticker de maleta pegada en la cama, abajo de la cama súper empolvado como si nunca hubiese sido limpiado, entre otras cosas que encontramos de suciedad en el apartamento.
10
Imelda
Jun 10, 2023
·
Stayed 3 nights
Todo súper limpio, cómodo, un poquito caluroso aún con los ventiladores durante el día, pero en la noche refrescaba bien con la ventana abierta, bien ubicado, tiene todo para tener una estancia muy cómoda !
Todo súper limpio, cómodo, un poquito caluroso aún con los ventiladores durante el día, pero en la noche refrescaba bien con la ventana abierta, bien ubicado, tiene todo para tener una estancia muy cómoda !
6
MARIA IDANIA
Oct 12, 2024
·
Stayed 1 night
La limpieza fue algo importante debido a que se trató del área del baño principal, la taza de baño estaba manchada con sangre al igual que la regadera, entiendo que se hospedó ahí una mujer en su periodo menstrual y al querer guardar algo en la cajonera de esa misma habitación me encontré con basura de condones.
La limpieza fue algo importante debido a que se trató del área del baño principal, la taza de baño estaba manchada con sangre al igual que la regadera, entiendo que se hospedó ahí una mujer en su periodo menstrual y al querer guardar algo en la cajonera de esa misma habitación me encontré con basura de condones.
6
juan pablo
Mar 21, 2023
·
Stayed 4 nights
Bonito departamento, le faltaba limpieza tenía mucho polvo!
Bonito departamento, le faltaba limpieza tenía mucho polvo!
8
Melissa
Mar 29, 2024
·
Stayed 6 nights
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
4
santiago
Feb 17, 2024
·
It’s the second time I stay in Miyana, last time I did it with a different company. This time we did with Kukun and had a very bad experience. The apartments most of being nice at some point but now they are so dirty it’s impossible to give them a good rating. We rented 3 apartments and the 3 of them were absolutely filthy. The biggest issue is that they have a lot of cheap carpets but they don’t send the cleaning person with a vacuum cleaner. I will not stay with them again.
It’s the second time I stay in Miyana, last time I did it with a different company. This time we did with Kukun and had a very bad experience. The apartments most of being nice at some point but now they are so dirty it’s impossible to give them a good rating. We rented 3 apartments and the 3 of them were absolutely filthy. The biggest issue is that they have a lot of cheap carpets but they don’t send the cleaning person with a vacuum cleaner. I will not stay with them again.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are generally spacious and comfortable, with some units offering pleasant views. However, there is no air conditioning, and several guests found the rooms uncomfortably warm during the day despite fans.
Related guest reviews
8
Guillermo
Jul 6, 2023
·
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
10
RODOLFO
Mar 3, 2023
·
Stayed 1 night
Todo estuvo muy bien, muy grande y cómodo.
Todo estuvo muy bien, muy grande y cómodo.
4
Jorge Arturo
Apr 9, 2023
·
Stayed 3 nights
Hay mucha confusión en el sistema de acceso. Pase por largas esperas para que me dieran acceso al edificio tanto en el acceso al estacionamiento como en el acceso peatonal debido a la falta de comunicación entré Kukun y el personal de seguridad y a la inexistencia de la dichosa tarjeta de acceso y que la aplicación cada día se tenia que actualizar. Además deben advertir que los departamentos con vista a la alberca en los días de sol es insoportable en calor dentro de los departamentos los ventiladores no son suficiente. Tal vez un black out en la ventana de la sala sería algo que ayude a mitigarlo. Y un aire acondicionado al menos para esa zona. La limpieza no es la Mejor. Hacen falta sartenes solo hay ollas en la cocina. Ultima recomendación no se si en otros departamentos pero en 603 de torre chapulin el calentador de paso no funciono adecuadamente debido a una mala regulación. El lugar es hermoso la ubicación increíble. La atención del personal es excelente. Fue decepcionante. Cabe mencionar que soy golden en hoteles, viajo bastante
Hay mucha confusión en el sistema de acceso. Pase por largas esperas para que me dieran acceso al edificio tanto en el acceso al estacionamiento como en el acceso peatonal debido a la falta de comunicación entré Kukun y el personal de seguridad y a la inexistencia de la dichosa tarjeta de acceso y que la aplicación cada día se tenia que actualizar. Además deben advertir que los departamentos con vista a la alberca en los días de sol es insoportable en calor dentro de los departamentos los ventiladores no son suficiente. Tal vez un black out en la ventana de la sala sería algo que ayude a mitigarlo. Y un aire acondicionado al menos para esa zona. La limpieza no es la Mejor. Hacen falta sartenes solo hay ollas en la cocina. Ultima recomendación no se si en otros departamentos pero en 603 de torre chapulin el calentador de paso no funciono adecuadamente debido a una mala regulación. El lugar es hermoso la ubicación increíble. La atención del personal es excelente. Fue decepcionante. Cabe mencionar que soy golden en hoteles, viajo bastante
2
Andrea
Mar 3, 2024
·
Stayed 1 night
Nos dieron llaves que no funcionaron, platicamos mucho para que nos dieran la información ya que estábamos en el lugar, no tienen clima solo abanico, NO SE VA AVASTO CON 1 ventilador de pedestal por habitación, el agua caliente no funciona bien… no te puedes bañar con agua tibia, es o muy caliente 1 seg o muy fría todo el tiempo. No funcionaban los botes de basura correctamente, la iluminación no es buena, las camas estaban sucias y la limpieza no fue buena. la presión de las llaves era muy fuerte y te mojabas al lavarte las manos, la secadora no funcionaba. La chica de recepción tenía un pésimo carácter, mala cara.
Nos dieron llaves que no funcionaron, platicamos mucho para que nos dieran la información ya que estábamos en el lugar, no tienen clima solo abanico, NO SE VA AVASTO CON 1 ventilador de pedestal por habitación, el agua caliente no funciona bien… no te puedes bañar con agua tibia, es o muy caliente 1 seg o muy fría todo el tiempo. No funcionaban los botes de basura correctamente, la iluminación no es buena, las camas estaban sucias y la limpieza no fue buena. la presión de las llaves era muy fuerte y te mojabas al lavarte las manos, la secadora no funcionaba. La chica de recepción tenía un pésimo carácter, mala cara.
6
Mauricio
Apr 10, 2023
·
No tiene aire acondicionado Y es Necesario , también es un air bnb , no Es hotel
No tiene aire acondicionado Y es Necesario , también es un air bnb , no Es hotel
10
Dafna
Aug 10, 2024
·
Stayed 3 nights
It feels like a home away from home
It feels like a home away from home
10
Laura
Oct 27, 2024
·
Stayed 1 night
I just wish could have a/c.
I just wish could have a/c.
10
Oscar
May 2, 2023
·
Stayed 1 night
Una vista muy agradable
Una vista muy agradable
8
Melissa
Mar 29, 2024
·
Stayed 6 nights
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
10
Meghan
Mar 17, 2023
·
Stayed 14 nights
Nice place! Excellent view!
Nice place! Excellent view!
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AI-generated summary based on recent guest reviews
Service
Service experiences are mixed: Kukun’s team is often responsive and some staff are friendly, but many guests report confusing or delayed check-in and access due to poor coordination with building administration and reliance on an app.
Related guest reviews
8
Guillermo
Jul 6, 2023
·
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
2
Andrea
Mar 3, 2024
·
Stayed 1 night
Nos dieron llaves que no funcionaron, platicamos mucho para que nos dieran la información ya que estábamos en el lugar, no tienen clima solo abanico, NO SE VA AVASTO CON 1 ventilador de pedestal por habitación, el agua caliente no funciona bien… no te puedes bañar con agua tibia, es o muy caliente 1 seg o muy fría todo el tiempo. No funcionaban los botes de basura correctamente, la iluminación no es buena, las camas estaban sucias y la limpieza no fue buena. la presión de las llaves era muy fuerte y te mojabas al lavarte las manos, la secadora no funcionaba. La chica de recepción tenía un pésimo carácter, mala cara.
Nos dieron llaves que no funcionaron, platicamos mucho para que nos dieran la información ya que estábamos en el lugar, no tienen clima solo abanico, NO SE VA AVASTO CON 1 ventilador de pedestal por habitación, el agua caliente no funciona bien… no te puedes bañar con agua tibia, es o muy caliente 1 seg o muy fría todo el tiempo. No funcionaban los botes de basura correctamente, la iluminación no es buena, las camas estaban sucias y la limpieza no fue buena. la presión de las llaves era muy fuerte y te mojabas al lavarte las manos, la secadora no funcionaba. La chica de recepción tenía un pésimo carácter, mala cara.
8
Luz
Jul 26, 2023
·
Stayed 7 nights
There were a few glitches upon arrival. We arrived by car, they directed us to our parking space, led us to our apartment. No toiletries in the bathrooms. We had to ask for them; they arrived the next day. Instructions said to check in at the desk. We searched for the desk on the lower level of the building, but could not see it. We asked a staff member who said there was no check in desk. We did not officially check in. We found the check in desk by chance, after exploring the long stairs and two elevators. That evening, we almost were not let in, because an app is required to verify guest identities. I received the link for the app the next day while visiting some sites. No way to install and configure until the evening. I attribute all of this confusion to the one staff member who did not properly address our concern about the check in desk.
There were a few glitches upon arrival. We arrived by car, they directed us to our parking space, led us to our apartment. No toiletries in the bathrooms. We had to ask for them; they arrived the next day. Instructions said to check in at the desk. We searched for the desk on the lower level of the building, but could not see it. We asked a staff member who said there was no check in desk. We did not officially check in. We found the check in desk by chance, after exploring the long stairs and two elevators. That evening, we almost were not let in, because an app is required to verify guest identities. I received the link for the app the next day while visiting some sites. No way to install and configure until the evening. I attribute all of this confusion to the one staff member who did not properly address our concern about the check in desk.
6
Jimena
Jan 30, 2025
·
Stayed 3 nights
El servicio es espectacular y la ubicación también tristemente no puedo decir lo mismo de la limpieza, el refrigerador estaba sucio, pelos en la lámpara de mesa de noche, una sticker de maleta pegada en la cama, abajo de la cama súper empolvado como si nunca hubiese sido limpiado, entre otras cosas que encontramos de suciedad en el apartamento.
El servicio es espectacular y la ubicación también tristemente no puedo decir lo mismo de la limpieza, el refrigerador estaba sucio, pelos en la lámpara de mesa de noche, una sticker de maleta pegada en la cama, abajo de la cama súper empolvado como si nunca hubiese sido limpiado, entre otras cosas que encontramos de suciedad en el apartamento.
10
Montserrat
Apr 1, 2024
·
Stayed 1 night
Todo fue espectacular, muchas gracias Kukun por responder rápido.
Todo fue espectacular, muchas gracias Kukun por responder rápido.
4
Guillermo
Apr 3, 2024
·
Stayed 1 night
No dejaron la papeleta de acceso y tuvimos que esperar dos horas en recepción para que nos dieran acceso.
No dejaron la papeleta de acceso y tuvimos que esperar dos horas en recepción para que nos dieran acceso.
10
Dorothy
Apr 2, 2023
·
Stayed 5 nights
Apartment was lovely. Everything worked, and it was nice and clean. But all the security to get to the apartment, through the elevators, and through the doors was difficult because residents have a card which they swipe at security points. The info came to me in spanish, which i didn't understand so until a friend translated I could not put app in phone and from then on it was ok.
Apartment was lovely. Everything worked, and it was nice and clean. But all the security to get to the apartment, through the elevators, and through the doors was difficult because residents have a card which they swipe at security points. The info came to me in spanish, which i didn't understand so until a friend translated I could not put app in phone and from then on it was ok.
6
ANTONIO
Jun 16, 2023
·
Stayed 1 night
No cuenta con Aire Acondicionado, la recepción por parte del personal de vigilancia es muy lento, falta comunicación del arrendador con el servicio de vigilancia y/o conserje
No cuenta con Aire Acondicionado, la recepción por parte del personal de vigilancia es muy lento, falta comunicación del arrendador con el servicio de vigilancia y/o conserje
8
karine
Jun 22, 2023
·
Stayed 1 night
Me gusto la propiedad. En general todo estuvo perfecto. Solo es un poco complicada la llegada y entender el sistema del edificio. Seria bueno qie antes de la llagada el huesped tuviera la app que debe bajar para el acceso a los elevadores
Me gusto la propiedad. En general todo estuvo perfecto. Solo es un poco complicada la llegada y entender el sistema del edificio. Seria bueno qie antes de la llagada el huesped tuviera la app que debe bajar para el acceso a los elevadores
8
Melissa
Mar 29, 2024
·
Stayed 6 nights
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
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AI-generated summary based on recent guest reviews
Location
Location is a strong point, with shops, restaurants, and a mall in the same complex and the area described as safe and convenient. Many guests chose it for easy access to dining and shopping.
Related guest reviews
8
Guillermo
Jul 6, 2023
·
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
10
Chacho
Jul 3, 2024
·
Stayed 1 night
Very nice apartment. Lots of restaurants nearby.
Very nice apartment. Lots of restaurants nearby.
8
Lorena
Aug 5, 2024
·
Stayed 1 night
The property was In an excellent and exclusive building with lots of amenities and in site parking.
The property was In an excellent and exclusive building with lots of amenities and in site parking.
10
Lola
Jan 3, 2025
·
Stayed 8 nights
This property was in a great location with lots of restaurants and shops nearby.
This property was in a great location with lots of restaurants and shops nearby.
10
xavier
Jun 10, 2024
·
Stayed 2 nights
Nice place, nice property, shopping & dining in the same place.
Nice place, nice property, shopping & dining in the same place.
10
xavier
Jun 6, 2023
·
Stayed 3 nights
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
8
Melissa
Mar 29, 2024
·
Stayed 6 nights
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
10
Mariela
Oct 14, 2023
·
Stayed 1 night
Excelente ubicación
Excelente ubicación
10
Ena
Mar 29, 2023
·
Stayed 3 nights
Todo estuvo excelente el lugar está perfectamente bien ubicado con un centro comercial dentro del mismo sitio que además tiene supermercado 24hrs todo muy limpio y funcional… me encantó
Todo estuvo excelente el lugar está perfectamente bien ubicado con un centro comercial dentro del mismo sitio que además tiene supermercado 24hrs todo muy limpio y funcional… me encantó
10
Carlos
Apr 18, 2024
·
Stayed 4 nights
Great place and location. I suggest to change the colchón for a more confortable one
Great place and location. I suggest to change the colchón for a more confortable one
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
8
Guillermo
Jul 6, 2023
·
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
This place was great! Great shopping options nearby, very safe, clean and spacious. The only complaint we had was the check in process was a little difficult. We were sent multiple emails and messages beforehand and provided different codes and it was hard to keep track of. We were also tasked with downloading an app beforehand that was a bit difficult to use at first. Besides that our stay was wonderful and we’re very pleased with the actual place itself.
10
Chacho
Jul 3, 2024
·
Stayed 1 night
Very nice apartment. Lots of restaurants nearby.
Very nice apartment. Lots of restaurants nearby.
8
Lorena
Aug 5, 2024
·
Stayed 1 night
The property was In an excellent and exclusive building with lots of amenities and in site parking.
The property was In an excellent and exclusive building with lots of amenities and in site parking.
10
Lola
Jan 3, 2025
·
Stayed 8 nights
This property was in a great location with lots of restaurants and shops nearby.
This property was in a great location with lots of restaurants and shops nearby.
10
xavier
Jun 10, 2024
·
Stayed 2 nights
Nice place, nice property, shopping & dining in the same place.
Nice place, nice property, shopping & dining in the same place.
10
xavier
Jun 6, 2023
·
Stayed 3 nights
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
Clean, safe, furnished, well-maintained, restaurants and shopping in the same building complex
8
Melissa
Mar 29, 2024
·
Stayed 6 nights
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
The apartment was clean, up-to-date, and spacious. We enjoyed relaxing in the apartment and by the pool, and the location is great. The security staff at the Miyana building are very helpful and friendly. The administration staff at the desk, however, are not. Specifically, the condescending young woman with short hair was very rude. The check-in process was confusing, as we were awaiting information from Kukun, and there seemed to be no communication between Kukun and the building administration.
10
Mariela
Oct 14, 2023
·
Stayed 1 night
Excelente ubicación
Excelente ubicación
10
Ena
Mar 29, 2023
·
Stayed 3 nights
Todo estuvo excelente el lugar está perfectamente bien ubicado con un centro comercial dentro del mismo sitio que además tiene supermercado 24hrs todo muy limpio y funcional… me encantó
Todo estuvo excelente el lugar está perfectamente bien ubicado con un centro comercial dentro del mismo sitio que además tiene supermercado 24hrs todo muy limpio y funcional… me encantó
10
Carlos
Apr 18, 2024
·
Stayed 4 nights
Great place and location. I suggest to change the colchón for a more confortable one
Great place and location. I suggest to change the colchón for a more confortable one
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AI-generated summary based on recent guest reviews
10
Lola
Jan 3, 2025
·
Stayed 8 nights
This property was in a great location with lots of restaurants and shops nearby.
This property was in a great location with lots of restaurants and shops nearby.
10
Laura
Oct 27, 2024
·
Stayed 1 night
I just wish could have a/c.
I just wish could have a/c.
10
Dafna
Aug 10, 2024
·
Stayed 3 nights
It feels like a home away from home
It feels like a home away from home
8
Lorena
Aug 5, 2024
·
Stayed 1 night
The property was In an excellent and exclusive building with lots of amenities and in site parking.
The property was In an excellent and exclusive building with lots of amenities and in site parking.
10
Chacho
Jul 3, 2024
·
Stayed 1 night
Very nice apartment. Lots of restaurants nearby.
Very nice apartment. Lots of restaurants nearby.
FAQs about Casa Miyana by Kukun
Is parking available at the property?
Yes, parking is available on-site and it is free.
Does the property allow pets?
Yes, pets are allowed. There is no specified maximum number of pets, and service animals are exempt from any fees.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out options may be available upon request.
Where is the property located in relation to key landmarks?
The property is located in the Miguel Hidalgo neighborhood, connected to a rail/subway station. It is near Chapultepec Park, Alameda Central, Soumaya Museum, and National Museum of Anthropology.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor swimming pool available.
What are the policies for guests staying with children?
Children are welcome at the property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 251.16294065093993USD
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 408.5607585693359USD
- 2026-09-27: 382.48180035095214USD
- 2026-09-28: 436.80330931091305USD
- 2026-09-29: 469.40863672485347USD
- 2026-09-30: 420.97614061889647USD
- 2026-10-01: 428.6444545227051USD
- 2026-10-02: 459.6981131561279USD
- 2026-10-03: 424.3257820404053USD
- 2026-10-04: 405.128969152832USD
- 2026-10-05: 406.73073244628904USD
- 2026-10-06: 433.7335666015625USD
- 2026-10-07: NO DATA
- 2026-10-08: 475.09478431701655USD
- 2026-10-09: 495.3567536804199USD
- 2026-10-10: 467.0661052001953USD
- 2026-10-11: 419.83493156433104USD
- 2026-10-12: 432.9516367950439USD
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: 446.1843651214599USD
- 2026-10-16: 503.41510416259763USD
- 2026-10-17: 515.3194521179199USD
- 2026-10-18: 441.73439597167965USD
- 2026-10-19: 482.5729142272949USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 578.5923601043701USD
- 2026-10-26: 539.6443667297362USD
- 2026-10-27: 523.4816698944092USD
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 898.8319733459472USD
- 2026-11-03: 568.5799382751464USD
- 2026-11-04: NO DATA
- 2026-11-05: 610.3537876464843USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 398.7795421844482USD
- 2026-11-09: 458.79714757690425USD
- 2026-11-10: 456.42336828613276USD
- 2026-11-11: 467.4012830322265USD
- 2026-11-12: 525.027733694458USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 520.3297091278076USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
Check-in time starts at15:00Check-in time ends at22:00Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: MXN 200 per pet, per day (maximum MXN 2320 per stay); Service animals are exempt from fees;
Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 1000 will be collected before check-in.
- This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Garden
Pool Outdoor
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free Parking
Parking Onsite
Services
Business Center
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
General
Non-Smoking Rooms
Kids Club
Allergy-Free Room Available
Internet
Free Wi-Fi