Cool-inn Otaru

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Contactless check-in and contactless check-out are available.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Contactless check-in is available Guest will receive an email before arrival 5 days Contactless check-out is available No front desk Guests will receive an email with special check-in instructions Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Unicode Support true No elevators Essential workers only - NO Professional property host/manager Only dogs and cats are allowed Pets allowed (no fees) Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed