Name: Hilton Garden Inn Gastonia
Address: 444 Cox Rd, Gastonia, North Carolina, United States of America, Gastonia, North Carolina, US
Price range: US$158–US$311 per night
Rating: 8.8

What guests think

At Hilton Garden Inn Gastonia, travelers consistently praise the friendly, helpful staff, clean and comfortable rooms, and a convenient location near restaurants, shopping, and the interstate, creating an easy base for short stays and business trips.

Guests like the lobby bar, outdoor fire pit, ample parking, and gym, though recurring complaints mention a cold or early-closing pool, occasional laundry outages, and dining inconsistencies, including paid breakfast, variable quality, and limited or unavailable service. Cleanliness is frequently rated very high, but a few reviews report lapses such as hair on linens, used towels, dirty floors, and isolated bug issues. Rooms are generally spacious and modern with comfortable beds and large showers, yet some note highway noise, sliding bathroom door privacy, worn furniture, and sporadic in-room equipment problems. Expect a comfortable, convenient stay with standout service and a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The lobby bar, outdoor fire pit, gym, and plentiful parking draw praise. Recurring issues include a cold or unheated pool with early closing hours, plus occasional laundry machines out of service.

Related guest reviews

10

Saad Joseph

29 Aug 2025

·

Stayed 2 nights

The entire hotel was superb, parking was great, attendant was very nice and helpful; The room was wonderful and clean and quiet. Breakfast was good and ambiance overall was very pleasant.

10

Nancy

31 Dec 2024

·

Stayed 1 night

The hotel & room were very clean & modern looking. The beds were super comfortable & I loved that the shower was a shower & not a shower/tub combo. It had sliding glass doors & was extremely roomy. Tons of restaurant & shopping in the surrounding area. You could literally walk to Buffalo Wild Wings, Starbucks, & Olive Garden. The only complaint I have....I wish the pool hours were open later, but that's a personal preference. It closed at 9:30pm. We were there to see the lights at Christmas Town, so by the time we were finished up & back at the hotel, the pool had already closed. My little girl was very disappointed. Wished it had stayed open till about 11pm. Will definitely be staying here again if we're back in the area.

8

KATIE

12 Feb 2024

·

Stayed 6 nights

The room was clean. Need more washers and dryers. Full dining menu on the website.

8

Crystal

10 Apr 2023

·

Stayed 6 nights

Overall we loved this stay. It was clean & quiet. Staff was wonderful. The location is great. The only things we were bummed about weren’t necessarily the hotels fault. The night we got there they had a gas leak causing the heat to the pool to be shut off. It stayed that way for the remainder of our stay so the pool was very cold! The second day we were there the washer was out of order so I wasn’t able to do laundry which for a family of four on a 6 night stay was inconvenient. These two amenities were a big reason we chose this hotel so it was a little disappointing. I would probably stay here again though because of the location and how nice the staff was.

8

Cynthia

15 Oct 2025

·

Stayed 1 night

The music was obnoxiously loud in the lobby and restaurant. The manager refused to turn it down claiming it was a corporate thing. Strange, we’ve stay at Hilton Garden Inns all over the country and only this one plays loud music.🤔

6

Navia

9 May 2023

·

While the property itself was clean and nice, there was no room service available as advertised. The water temperature in the pool was freezing and on the day we arrived, the chef was leaving early so we were not able to order any other dining options. They offered a Mexican buffet, but unfortunately we don’t eat dairy or red meat.

10

James

24 Jun 2025

·

Stayed 2 nights

Nice staff and clean rooms!! Plenty of parking as well!

6

Robert

5 Apr 2025

·

Stayed 1 night

The location isn’t great. Right in the middle of restaurants, so challenging to come and go easily. Heated pool wasn’t working.

10

Alana

7 Oct 2025

·

Stayed 2 nights

Great place, easily accessible from the highway. Lobby bar, outdoor fire pit with lounge seating. This place has everything you need.

10

Kim

13 Dec 2022

·

Stayed 3 nights

Nice reception area, clean room, bed very comfortable, great gym, staff very helpful and responsive.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as very clean or spotless. A smaller number report lapses such as hair on linens, used towels, dirty floors, empty toiletries, and occasional bugs.

Related guest reviews

10

Autumn

2 Mar 2025

·

Stayed 3 nights

Very clean and helpful staff

6

Scott

7 May 2023

·

Only two things that I didn’t care about First thing was the towel on shelf was a used one( it was gross) the second thing is you don’t get a receipt when you check out so it’s a guess if they charge you for anything else. Said that’s what happens when you use a Travelocity. So now we wait to see what the card says

10

Geraldine

26 Dec 2023

·

Stayed 5 nights

The property was scrupulously clean, the room large, staff was unfailingly helpful and courteous.

2

eva

29 Oct 2023

·

Stayed 1 night

We checked into room and it had dozens of bugs. We walked right back out. Returned to front desk and the gal said it was a mistake someone had checked us into a room that was “off the market “ said they were “stink bugs that comes in through the air conditioner and we’re harmless.” We left and got a very nice room in another hotel.

8

Morai

28 Oct 2023

·

Stayed 1 night

Checked in room 408 had to get new sheets. Alot of hair was on them. In the bathroom they never removed the previous guess soap from showers. So i really don't know if my room was cleaned properly. I stay here all the time and this is the only bad experience I've had.

10

Melissa

7 May 2023

·

Stayed 1 night

Super clean hotel. Friendly staff.

10

Janee

9 Dec 2025

·

Stayed 3 nights

Room spotless, Front desk staff so nice and welcoming.

10

Charles

23 Mar 2025

·

Stayed 1 night

Very clean, nice room, good water pressure in bathroom.

2

Adrian

1 Jul 2025

·

Stayed 2 nights

The staff attempted to resolve the issue by changing my room after being bitten by some type of bug in the room. My entire family was bitten so we were unable to relax in new room due to experience.

8

Nelson

20 Jun 2024

·

Stayed 1 night

The stay was a 5 star until it came to the room itself. The furniture in the room was VERY awkward in the arrangement like I've never seen before. My clean feet were black on the bottom from walking throughout the room. Meaning the floors looked clean but they were NOT. No shampoo in the shower as the bottle was empty. Microwave did not work to reheat my food from the onsite restaurant that I spent $325 with including tip. If I based my bias on the room itself the hotel would receive 2.5-3 stars honestly.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern, and comfortable, with large showers. Some guests note highway noise and sliding bathroom doors, plus maintenance concerns like worn furniture, mattress comfort issues, and occasional TV or phone problems.

Related guest reviews

10

Russell

30 Jun 2025

·

Stayed 1 night

The room in the fourth floor has a reoccurring stress crack in the drywall that has been addressed before. A SWR-CJ Pitcon reveal is warranted up the wall and across the ceiling.

10

Breanna

30 May 2024

·

Stayed 1 night

I like this property and stay here a lot when I’m in town for business. Only recommendation would be replace the office chair in the room as the leather on it was peeling badly. Nice chair just needs replaced.

4

Crystal

4 Mar 2024

·

Stayed 1 night

Windows are thin, could hear everything outside on the highway. Hospital is nearby and could hear sirens all night. I’ve stayed at hotels near highways and none have ever been as loud as this one. Not a restful nights sleep.

4

Michael

18 Jan 2024

·

Stayed 2 nights

We have stayed in this specific many times and always had comfortable mattresses and bedding. Sorry to say that the mattresses this time felt like a second box spring which may actually be the case. Go to room 320 and check them out for yourself.

2

andre

2 Sept 2024

·

Stayed 1 night

No tv no phone I paid 150 no tv my daughter had to watch her phone. Refund expected

8

Steven

30 Jun 2025

·

Stayed 2 nights

Property is nice. Don't particularly like barn doors on the bathroom doors. Privacy issues.

10

Arthur

8 Jan 2024

·

Stayed 2 nights

Simply AMAZING!! Stayed here for a weekend and from the time I entered the lobby all the way to my room, I was simply impressed. This hotel should be listed as at least a 4.0 star hotel in my book. The rooms was roomy, clean, modern, with a 55' wall mounted TV. The bathroom was spotless!! And that shower...oh boy!! Definitely could easily fit 2 people in there and we never ran out of hot water! The hallways were super clean, the lobby area was very spacious and quiet. I will always stay at this hotel when I am in the area. Oh yeah, there are plenty of venues around to eat from or go shopping. There is a Buffalo Wild Wings next door that stayed opened to 2 am. I could rave about this hotel all day, but you have to experience it for yourself. I am one that reads reviews all the time when selecting where I stay, so I wanted to write one on this property because I truly enjoyed my stay. One more thing.. My wife and I slept like a baby! The bed was super comfortable, the pillows was soft and made you just want to snuggle. Enjoy!

10

Lisa

19 Feb 2024

·

Stayed 1 night

Love the rooms. Beds and linens are always the best.

8

Shirley

1 Jun 2025

·

Stayed 2 nights

Sliding bathroom door if hang onto handle you smash fingers

8

Ereeny

28 Aug 2025

·

Stayed 3 nights

Beautiful inside. The room had some stains on the carpet and the chair inside was old and appeared as though it was very old and very used. Otherwise good stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and accommodating. A few reviews mention front-desk delays, inflexible policies, or missed requests.

Related guest reviews

10

Shawn

30 Dec 2023

·

Stayed 3 nights

Great hotel. Becky and others at front desk were very accommodating.

6

Janet

1 Feb 2025

·

Stayed 5 nights

Property was nice and well maintained with multiple dining options close by and a pretty good restaurant inside. The desk though seemed to be not well serviced early in morning and late at night where I had to wait on multiple occasions to get to speak with staff. One morning (Wed) staff was missing from desk and restaurant area, and breakfast was not out at scheduled start time causing stress as I had an early morning departure and had prepaid breakfast in my room which all I got for it was a bagel to go :(

8

Michael

9 Nov 2023

·

Stayed 1 night

Nice, new-ishand large hotel. I was surprised that no one was at the front desk for what seemed like 5 minutes when I was trying to check in. Just an empty stool behind the counter. If you only have one person on the desk and they have to be away, a placard on the desk advising of that delay would be appropriate rather than an empty seat and no explanation. This was about 9pm so perhaps staffing is light at that time but still odd to have to wait around for someone to materialize from somewhere in the building.

10

Jeffrey

24 Jul 2024

·

Stayed 4 nights

Another wonderful stay at this hotel. Excellent staff.

10

david

10 Jan 2026

·

Stayed 3 nights

Cab was a great front desk person along with the night auditor Ryan

4

Jeffrey

4 Jan 2023

·

Stayed 19,356 nights

We had to cancel our one day trip due to Covid and the hotel would not work with us to provide a refund. I respect the policy of Expedia and the hotel, but certain hotels will provide a credit or refund due to situations beyond our control. Very disappointing.

10

Janee

9 Dec 2025

·

Stayed 3 nights

Room spotless, Front desk staff so nice and welcoming.

10

Mary

12 Jan 2026

·

Stayed 1 night

Everything from check in to check out was 10 for service and my stay. We definitely be back

10

Christina

12 Jan 2024

·

Stayed 1 night

We had an excellent stay on a very brief trip. We came down to visit a friend and purchase a car from them, and then drive back home 7 hours to Northern Virginia, near Washington, DC. Our stay was the perfect respite for us— quiet, clean, and convenient. In particular, Mrs Sabrina, the evening house manager, and Jana at the front desk were very helpful and friendly during our time there. The kindness and pleasant interactions made all the difference to us! Highly recommend this location to stay at if you’re in the area!

10

Alicia

12 Dec 2025

·

Stayed 1 night

We were very comfortable. Everyone was very friendly and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to restaurants, shopping, and the interstate, with some walkable options. Some guests experienced highway noise and one report noted a car break-in.

Related guest reviews

10

Janette

27 May 2025

·

Stayed 2 nights

I like everything about my stay, close to shopping mall and restaurants.

10

Kendra

12 Jul 2024

·

Stayed 1 night

Great choice the staff is amazing! Shopping centers and restaurants are very close great area.

10

Jacqueline

9 Jun 2025

·

Stayed 2 nights

The property was clean and the location was convenient. Very friendly staff.

10

Rebekah

28 Jul 2025

·

Stayed 1 night

Hilton Garden Inn in Gastonia, NC pulled out all the stops. We were there for a baseball tournament and the location was perfect for our team! It was in a great location with food and shopping options within walking distance and a short drive to both stadiums. The staff was very nice and accommodating, the room was spacious, very nice, and clean. It was overall a wonderful experience and I would definitely stay here again!

6

Robert

5 Apr 2025

·

Stayed 1 night

The location isn’t great. Right in the middle of restaurants, so challenging to come and go easily. Heated pool wasn’t working.

10

Susan

15 Apr 2025

·

Stayed 1 night

Convenient location, but the Interstate was loud.

10

Steven

4 Feb 2024

·

Stayed 2 nights

Staff were attentive and very courteous. Locstion was conveniently located near dining and interstate.

8

Ugur

24 Jun 2024

·

Stayed 4 nights

Convenient location

10

James

15 Jan 2023

·

Stayed 1 night

Location is terrific!

10

Becky

5 Jan 2025

·

Stayed 2 nights

Very close to shopping and beautiful property!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast quality is mixed and typically not included. Guests report inconsistent availability or service at times and higher-than-expected prices.

Related guest reviews

10

Saad Joseph

29 Aug 2025

·

Stayed 2 nights

The entire hotel was superb, parking was great, attendant was very nice and helpful; The room was wonderful and clean and quiet. Breakfast was good and ambiance overall was very pleasant.

10

Linda

8 Oct 2023

·

Stayed 2 nights

We had a great stay! Breakfast and customer service was great! We would definitely stay here again.

10

Leon

18 Dec 2022

·

Stayed 1 night

This was a great place to stay!! Great breakfast with a pleasant waiter! My wife & daughter enjoyed this experience. This will be my hotel to stay in whenever and wherever I travel if it’s available. And the prices is affordable and worth the $$$’s spent!

10

Brian

19 May 2024

·

Stayed 2 nights

Nice place to stay. Easy access to highway. Lots of places to eat. Extremely clean and excellent breakfast. Very friendly team. We stayed two nights and had no room cleaning, but I think they just forgot.

8

Pamela

30 Mar 2025

·

Stayed 3 nights

I had a quiet room and that was great. Staff was excellent. Food was terrible. I had the breakfast buffet for $15 and wouldn't have thought it possible to ruin oatmeal. But they did it.

6

Janet

1 Feb 2025

·

Stayed 5 nights

Property was nice and well maintained with multiple dining options close by and a pretty good restaurant inside. The desk though seemed to be not well serviced early in morning and late at night where I had to wait on multiple occasions to get to speak with staff. One morning (Wed) staff was missing from desk and restaurant area, and breakfast was not out at scheduled start time causing stress as I had an early morning departure and had prepaid breakfast in my room which all I got for it was a bagel to go :(

8

Ashley

17 Dec 2022

·

Stayed 19,338 nights

I would have given this place a 4 star rating had it not been for the fact that they don’t have coffee out all day like every other hotel and you have to pay for breakfast!!!

6

Navia

9 May 2023

·

While the property itself was clean and nice, there was no room service available as advertised. The water temperature in the pool was freezing and on the day we arrived, the chef was leaving early so we were not able to order any other dining options. They offered a Mexican buffet, but unfortunately we don’t eat dairy or red meat.

10

Kendall

20 Nov 2023

·

I lived in Bessemer City and come Olive Garden and Buffalo Wild Wings, but never had visited the Hilton. I remember it being built and was very impressed with staff and how professional they all were. Everyone was so friendly, kind. My next visit will be at the Hilton Inn my wife loved it. I do have a slight problem with the pricing of one night stay being $180 shy isn't breakfast included at $18 for buffet I'll go across the street at Golden Corral for a lower price and much more varieties. Everything else I was very satisfied

8

Diana

11 Dec 2024

·

Stayed 2 nights

Rooms were comfy. Ask for a room away from the freeway as road noise and sirens can be heard. Breakfast was a bit strange. ~$20pp. No plates available at the bar. Starbucks is next door tho

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$135
February	US$149
March	US$154
April	US$156
May	US$153
June	US$164
July	US$158
August	US$162
September	US$157
October	US$166
November	US$144
December	US$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $311	18 $173	19 $171
20 $162	21 $187	22 $183	23 $175	24 $159	25	26 $158
27 $158	28 $176	29 $184	30 $178

Su	Mo	Tu	We	Th	Fr	Sa
				1 $239	2 $159	3 $159
4 $159	5 $177	6 $178	7 $180	8 $159	9 $160	10 $159
11 $159	12 $177	13 $177	14 $178	15 $160	16 $244	17 $182
18 $159	19	20 $181	21 $257	22	23 $165	24 $166
25 $165	26 $182	27 $251	28 $181	29 $165	30 $165	31 $165

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds

Premier Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Gastonia

Have a question?

Prices for upcoming dates