Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 15 per day. Parking is limited, and reservations are not required.

What type of breakfast is offered, and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:00 AM for a fee of approximately EUR 18 for adults and EUR 9.00 for children.

Does the hotel allow pets?

Pets are allowed at the hotel for a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the historical district of Carcassonne, just steps from Château Comtal and Narbonnaise Gate. It is approximately 0.2 km from the Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassonne.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool. Guests can enjoy the pool during operational hours, which are not specified but typically align with the hotel's general service hours.

What are the policies regarding children staying at the hotel?

Children are welcome at the hotel. There is no charge for children under 18 years of age, provided they stay in the same room as their parents or guardians.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 25 per day. Guests must contact the property in advance to reserve cribs or extra beds, as availability is subject to confirmation.

Pont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne | Book like an insider

What guests think

Across many reviews of Pont Levis Hôtel By Franck Putelat, guests highlight the unbeatable location beside Carcassonne’s medieval walls, consistently friendly, helpful staff, clean, well‑kept spaces, and useful amenities like secure on‑site parking, a pleasant garden, and an outdoor pool.

Rooms are generally comfortable but can feel small, with limited storage, quirky layouts such as separate WCs or handheld-only showers, and some have patios or decks with castle views. Breakfast feedback varies from very good to underwhelming on value, and room service is described as inconvenient due to advance ordering. Overall, expect a practical, well-run base for visiting Carcassonne.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the outdoor pool, pleasant garden and grounds, secure on-site parking, and castle views from parts of the property.

Related guest reviews

8

anthony

Jun 9, 2025

·

Stayed 1 night

I would of liked the pool to be heated and as they offer boots for the garden we were not sure where that was.

10

Mark

Jul 7, 2024

·

Stayed 1 night

Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time

10

Ludo

Jul 15, 2024

·

Stayed 1 night

Un vrai moment de détente et de calme, nous avons pu profiter du service en chambre (petit déjeuner copieux et de belle qualité) et du jacuzzi. La cité est à deux pas.

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8

cathryn

Oct 1, 2025

·

Stayed 4 nights

A fabulous position close to the Old city. It’s very modern. The rooms are small and quite dark inside. They have comfy bedding and we had a very large fabulous walk in shower with a nice patio and chairs to sit out in. No atmosphere or lounge as such to have a drink and relax other than your room. I would say a place to stay one or two nights only. We stayed four nights which was too long. However Carcassone is stunning and there is easy access via train to several places.

8

Joanne

Oct 13, 2022

·

Stayed 3 nights

The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.

10

David

Jun 7, 2023

·

Stayed 1 night

I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.

8

Gillian

Oct 25, 2025

·

Stayed 1 night

Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.

10

Clare

Sep 16, 2025

·

Stayed 1 night

This was a wonderful spot. Steps…..literally across the street……from the main gate into the old city. Everyone was helpful…..parking is easy…..loved it.

10

Michelle

Aug 17, 2025

·

Stayed 3 nights

Fantastic location for access to the Castle! 5 minutes to walk back for a swim and beautiful pool and grounds. Highly recommend!

10

Erin

Aug 9, 2025

·

Stayed 1 night

Lovely outdoor pool, beautiful views of the castle, and convenient private parking lot.

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Cleanliness

Reviews consistently describe the hotel and rooms as spotless and well maintained.

Related guest reviews

10

Edna

Nov 28, 2025

·

Stayed 1 night

Spotless

8

Andrew

Jun 22, 2025

·

Stayed 1 night

It was a clean well run hotel with lovely, helpful staff and great breakfasts

10

Lee

Nov 6, 2024

·

Stayed 2 nights

Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.

10

Kimberlee

Sep 14, 2022

·

Stayed 2 nights

The property was well taken care of, the staff was excellent, the location was superb.

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AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable, but several guests found rooms small with limited storage and bathroom quirks like handheld-only showers or separate WCs. Some rooms offer patios/decks and castle views.

Related guest reviews

10

Ludo

Jul 15, 2024

·

Stayed 1 night

Un vrai moment de détente et de calme, nous avons pu profiter du service en chambre (petit déjeuner copieux et de belle qualité) et du jacuzzi. La cité est à deux pas.

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10

Craig

Oct 5, 2025

·

Stayed 2 nights

Very comfortable beds, great location and very close to restaurants and sights.

10

Ben

Jun 3, 2025

·

Stayed 1 night

Beautiful little hotel next to the walls of carcassone castle. Great spot with pool and rooms with decks ( worth it). Only complaint is rooms are tight for two pieces of luggage and not a huge fan of only hand held showers( although my wife loved the bath and shower..is romantic..note this has a 2 star Michelin restaurant attached but only open Tuesday to Saturday.

10

Brian

Dec 14, 2021

·

Stayed 1 night

Nous avons passé un très bon séjour dans cet hôtel. Chambre exceptionnelle, personnel merveilleux, petit déjeuner de qualité, vraiment très bien !!

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8

cathryn

Oct 1, 2025

·

Stayed 4 nights

A fabulous position close to the Old city. It’s very modern. The rooms are small and quite dark inside. They have comfy bedding and we had a very large fabulous walk in shower with a nice patio and chairs to sit out in. No atmosphere or lounge as such to have a drink and relax other than your room. I would say a place to stay one or two nights only. We stayed four nights which was too long. However Carcassone is stunning and there is easy access via train to several places.

8

Gillian

Oct 25, 2025

·

Stayed 1 night

Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.

10

James

Oct 10, 2025

·

Stayed 3 nights

Great location next to the fortress, excellent friendly staff, nice sized comfortable room and bed. Only complaint is there was not even a drawer to unpack any of your luggage. We are literally living out of our suitcases as there was nowhere to put stuff. Other than that we still highly recommend.

8

Jonathan

Jul 13, 2024

·

Stayed 1 night

Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.

10

Lee

Nov 6, 2024

·

Stayed 2 nights

Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.

8

Florian

Aug 9, 2025

·

Stayed 4 nights

Le room service n'est pas pratique : il doit être réservé la veille et consiste en un menu surprise obligatoire. La literie est très confortable.

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AI-generated summary based on recent guest reviews

Service

Staff are consistently praised as friendly, helpful, and accommodating, with smooth check-in and assistance for parking and restaurant reservations.

Related guest reviews

10

Vicki

Oct 13, 2024

·

Stayed 2 nights

Excellent boutique hotel with impeccable service and a wonderful location

10

Heidi

Jul 13, 2024

·

Stayed 1 night

Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!

8

Joanne

Oct 13, 2022

·

Stayed 3 nights

The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.

10

Scott

Oct 2, 2024

·

Stayed 1 night

Right outside entrance to walled city, so convenient. Staff were wonderful.

10

David

Jun 7, 2023

·

Stayed 1 night

I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.

8

Gillian

Oct 25, 2025

·

Stayed 1 night

Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.

10

James

Oct 10, 2025

·

Stayed 3 nights

Great location next to the fortress, excellent friendly staff, nice sized comfortable room and bed. Only complaint is there was not even a drawer to unpack any of your luggage. We are literally living out of our suitcases as there was nowhere to put stuff. Other than that we still highly recommend.

10

Clare

Sep 16, 2025

·

Stayed 1 night

This was a wonderful spot. Steps…..literally across the street……from the main gate into the old city. Everyone was helpful…..parking is easy…..loved it.

8

Andrew

Jun 22, 2025

·

Stayed 1 night

It was a clean well run hotel with lovely, helpful staff and great breakfasts

10

Pamela

Oct 30, 2022

·

Stayed 4 nights

Staff were excellent

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent location steps from the medieval city gates, with easy access to restaurants and the town center; some areas offer castle views.

Related guest reviews

10

Craig

Oct 5, 2025

·

Stayed 2 nights

Very comfortable beds, great location and very close to restaurants and sights.

10

Heidi

Jul 13, 2024

·

Stayed 1 night

Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!

8

cathryn

Oct 1, 2025

·

Stayed 4 nights

A fabulous position close to the Old city. It’s very modern. The rooms are small and quite dark inside. They have comfy bedding and we had a very large fabulous walk in shower with a nice patio and chairs to sit out in. No atmosphere or lounge as such to have a drink and relax other than your room. I would say a place to stay one or two nights only. We stayed four nights which was too long. However Carcassone is stunning and there is easy access via train to several places.

10

Jackie

Jun 11, 2025

·

Stayed 1 night

Fantastic and 5 min away from the Mideival castle

10

David

Jun 7, 2023

·

Stayed 1 night

I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.

8

Gillian

Oct 25, 2025

·

Stayed 1 night

Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.

10

James

Oct 10, 2025

·

Stayed 3 nights

Great location next to the fortress, excellent friendly staff, nice sized comfortable room and bed. Only complaint is there was not even a drawer to unpack any of your luggage. We are literally living out of our suitcases as there was nowhere to put stuff. Other than that we still highly recommend.

10

Clare

Sep 16, 2025

·

Stayed 1 night

This was a wonderful spot. Steps…..literally across the street……from the main gate into the old city. Everyone was helpful…..parking is easy…..loved it.

10

Greg

Jul 22, 2025

·

Stayed 1 night

Very nice accommodation. Very convenient access to the old city.

10

Michelle

Aug 17, 2025

·

Stayed 3 nights

Fantastic location for access to the Castle! 5 minutes to walk back for a swim and beautiful pool and grounds. Highly recommend!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, from generous and high quality to overpriced or could be better. Room service is noted as inconvenient due to advance ordering and a fixed surprise menu.

Related guest reviews

10

Ludo

Jul 15, 2024

·

Stayed 1 night

Un vrai moment de détente et de calme, nous avons pu profiter du service en chambre (petit déjeuner copieux et de belle qualité) et du jacuzzi. La cité est à deux pas.

Translate

10

Brian

Dec 14, 2021

·

Stayed 1 night

Nous avons passé un très bon séjour dans cet hôtel. Chambre exceptionnelle, personnel merveilleux, petit déjeuner de qualité, vraiment très bien !!

Translate

8

Joanne

Oct 13, 2022

·

Stayed 3 nights

The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.

8

Andrew

Jun 22, 2025

·

Stayed 1 night

It was a clean well run hotel with lovely, helpful staff and great breakfasts

10

Lee

Nov 6, 2024

·

Stayed 2 nights

Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.

8

Zsofia

Jul 30, 2023

·

Stayed 4 nights

Mycket trevligt hotel. Bra service och personal som även talade engelska. Sköna sängar. En mysig liten trädgård och pool. Frukosten kunde varit bättre, med det än kanske en smaksak.

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8

Florian

Aug 9, 2025

·

Stayed 4 nights

Le room service n'est pas pratique : il doit être réservé la veille et consiste en un menu surprise obligatoire. La literie est très confortable.

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $179	9	10 $264
11 $178	12 $155	13 $153	14 $151	15 $151	16 $149	17 $171
18	19	20 $157	21 $159	22 $173	23 $184	24 $165
25	26 $132	27 $138	28 $131	29 $132	30 $137	31 $169

Pont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne

About this property

Location

Room options

Premium Double Room

Superior Room

Junior Suite (Jacuzzi)

Junior Suite, Terrace

Superior Room (Jacuzzi)

Guest reviews of Pont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $177	5 $160	6 $164	7 $158
8 $163	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27 $159	28 $165
29 $159	30