Name: Pont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne
Address: 40 Chemin des Anglais, Carcassonne, France, Carcassonne, Aude, France
Rating: 9.07

Guest reviews

9.1

Superb

Based on 473 verified reviews

Who stays here?

Couple

75%

Family

16%

Group

8%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews of Pont Levis Hôtel By Franck Putelat, guests highlight the unbeatable location beside Carcassonne’s medieval walls, consistently friendly, helpful staff, clean, well‑kept spaces, and useful amenities like secure on‑site parking, a pleasant garden, and an outdoor pool.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Manisha

4 weeks ago

·

Stayed 1 night

Exceptionally helpful staff. Junior suite was spacious and comfortable. Location of the hotel was perfect for exploring the fortified city.

10

Edna

Nov 28, 2025

·

Stayed 1 night

Spotless

8

Gillian

Oct 25, 2025

·

Stayed 1 night

Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.

10

James

Oct 10, 2025

·

Stayed 3 nights

Great location next to the fortress, excellent friendly staff, nice sized comfortable room and bed. Only complaint is there was not even a drawer to unpack any of your luggage. We are literally living out of our suitcases as there was nowhere to put stuff. Other than that we still highly recommend.

10

Craig

Oct 5, 2025

·

Stayed 2 nights

Very comfortable beds, great location and very close to restaurants and sights.

40 Chemin des Anglais, Carcassonne, France

Location

When you stay at Pont Levis Hôtel By Franck Putelat in Carcassonne, you'll be in the historical district, just steps from Château Comtal and Narbonnaise Gate. This hotel is 0.2 mi (0.3 km) from Le Musée de la Torture de Carcassone and 0.2 mi (0.3 km) from Historic Fortified City of Carcassonne.

Château Comtal(0.1 miles)

Narbonnaise Gate(0.1 miles)

Historic Fortified City of Carcassonne(0.1 miles)

Le Musée de la Torture de Carcassone(0.2 miles)

Aude Gate(0.2 miles)

Museum of Chivalry, Arms & Archery(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 15 per day. Parking is limited, and reservations are not required.

A buffet breakfast is available daily from 7:30 AM to 10:00 AM for a fee of approximately EUR 18 for adults and EUR 9.00 for children.

Pets are allowed at the hotel for a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM until 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

The hotel is situated in the historical district of Carcassonne, just steps from Château Comtal and Narbonnaise Gate. It is approximately 0.2 km from the Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassonne.

Yes, the hotel features a seasonal outdoor pool. Guests can enjoy the pool during operational hours, which are not specified but typically align with the hotel's general service hours.

Children are welcome at the hotel. There is no charge for children under 18 years of age, provided they stay in the same room as their parents or guardians.

The hotel offers rollaway beds for a fee of EUR 25 per day. Guests must contact the property in advance to reserve cribs or extra beds, as availability is subject to confirmation.

Pont Levis Boutique Hôtel - 50m Cité Remparts Carcassonne

Amenities

Property description