Name: SureStay Hotel by Best Western Hollister
Address: 660 San Felipe Rd, Hollister, California, United States of America, Hollister, California, US
Price range: US$95–US$281 per night
Rating: 7.95

What guests think

At SureStay Hotel by Best Western Hollister, guests frequently praise the friendly staff, convenient roadside location, and generally quiet, budget-friendly stays, while noting that the property is older, basic, and shows wear in places.

Cleanliness feedback is mixed: many rooms are reported clean, but recurring issues include stained tubs or carpets, musty odors, rusted fixtures, and occasional maintenance problems like slow drains or clogged toilets. Rooms are simple and dated, with mixed comfort from older beds and outdated technology, including slow Wi-Fi and non-smart TVs. Breakfast is basic to decent, and the pool’s availability and temperature vary; parking is usually convenient but can feel tight when many work trucks are present. Expect a no-frills, roadside motel stay focused on value and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with an outdoor pool reported as sometimes closed or very cold, though occasionally clean and usable. Parking is generally convenient but can feel tight or crowded when many work trucks are present.

Related guest reviews

8

Amando

21 Apr 2024

·

Stayed 1 night

They don’t have a parking spot reserved for each room

6

Sandra

17 Aug 2024

·

Stayed 2 nights

My grandson loves the pool there. There is a grill by the pool that is nice. The breakfast needs to involve protein. There were boiled eggs in a fridge, the only protein. There was cereal, yogurt and do-it-yourself waffles. No bacon, sausage or scrambled eggs. As for the room, it reeked of bleach and mildew. They should have aired it out and left the fan on. The tubs are huge, though. Very relaxing.

10

wenxia

29 Jul 2025

·

Stayed 1 night

We like swiming pool

6

Rachel

29 Jul 2025

·

Stayed 1 night

Breakfast was nice. Hotel could use some updates for sure. Shower was great. Didn’t like that they required a deposit from me in cash because the card that the reservation was prepaid under wasn’t mine. Parking was convenient. Staff was nice otherwise. Pool was freezing!

10

Mark

14 Sept 2025

·

Stayed 4 nights

The rooms were clean and tidy. The bathroom was clean and well stocked. The staff was so friendly and great and they did get the swimming pool back up and functioning and it looked nice and clean. The breakfast was good, and offered enough for what it is suppose to do. The entire facility and rooms are dated, and it shows. But over all it was a great place to stay for 5 days. Improvements needed around the building to make it look cleaner and rooms need an update as far as carpet. My room was recently painted in my opinion and that gave it a more bright atmosphere. There is a lot of construction people using the facility so I am sure it is showing its age.

2

Nicholas

28 May 2025

·

Stayed 2 nights

The room was smelling of smoke and the pool wasn’t open so not a good experience

6

Erin

16 Jun 2025

·

Stayed 1 night

The property parking lot is difficult to maneuver around in. Lots of large trucks and little room to safely get around.

6

Melany

24 May 2025

·

Stayed 1 night

The staff is amazing. The rooms are updated and well kept. It was apparent someone had smoked cigarettes in the room so we just purchased an air freshener and we were fine. It really was a bummer that the pool was empty, we were hoping to relax by the pool on our down time.

4

Carl

9 Oct 2023

·

Stayed 1 night

Although it was a lower cost option to the two other chain hotels in the area, I would not stay again. Probably because it was slightly less cost, it was filled with local labor workers. The parking was crowded and the people were loud late into the night and then very early in the am. The room was marginally clean and the tub was stained.

6

Michelle

30 Sept 2025

·

Stayed 2 nights

Room was musty. Very dated. Poor lighting. Crummy desk chair. Lumpy mattress. Pilling sheets. Cold pool (seemed over-chlorinated)

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Cleanliness

Many guests report clean rooms, but recurring issues include stained tubs or carpets, musty odors, rusted fixtures, and occasional pests or hygiene lapses. Housekeeping consistency appears to vary by stay.

Related guest reviews

10

Laura

16 Nov 2025

·

Stayed 1 night

The room was clean , spotless

10

Danielle

22 Aug 2023

·

Stayed 1 night

Very well kept property. Outside of the town but still nice. Room was very clean but I did see some ants in our bathroom which I thought was odd.

4

Sidney

17 Oct 2025

·

Stayed 6 nights

Parking was fine. Didn't use the breakfast. Last year the hotel was renovated and much better. Room 109 didn't seem to benefit from the renovation. Carpet was stained in many places. Iron had 'burned' on someone's clothing leaving residue on the iron. Towel rack and t.paper rack was rusted. Tub caulking was deteriorated. Tub was badly stained! Water did not drain properly. Water not draining well does it for me! Service was friendly. One of the maids did a superb job--different than others, but I can't remember which day that was.

4

Renee

18 May 2025

·

Stayed 2 nights

It served it's purpose, but i would not stay here again. The shower looked dirty and needed to be scrubbed. There was old soap on the shower shelves. I use shower gel so i didn't need to put soap on there. The towels were clean but thin. They need to be replaced. The walls in the shower area need to be wiped down as well. The toilet paper was touching my hip when i sat down. I literally had to lean to the side to get toilet paper. I would've left, but i booked through hotels.com, and it was non-refundable. The bed and pillows were comfy.

10

Lissa

12 Jan 2026

·

Stayed 1 night

Room was clean with nice amenities, and breakfast was great!! Thank you!

4

LUIS

5 Dec 2024

·

Stayed 1 night

The room wasn't really clean some of the fixtures had rust on the

4

Marny

6 Oct 2025

·

Stayed 1 night

Motel with exterior halls and stairs on outskirts of town. Room was clean, but there were stains on the bottom of the tub. I did not feel completely safe with the exterior access to the room. However, our stay was fine, and we had no problems. If you are looking for clean and basic, this is it.

2

Lori

18 Jul 2023

·

Stayed 1 night

I did not like anything. Went for a wedding and have stayed at nice Best Westerns in past-this Sure Stay was a dump especially for $212 a night. I believe because there are only 3 hotels in this area for the wedding venue they take advantage of that and have these insane prices!! Upon arrival I was told the water would be off for awhile. It was 100 degrees, so I walked around the hotel and every vending machine on the property was Out of Order, so could not even purchase a water. Bathtub was really dirty, and got up in the middle if the night to use the restroom, turned the light on and 4 bugs scurried into the corners!!! So disturbing!! Really hampered the joy of the Family wedding for sure :( Wont be staying at Best Western's ever again!!!

6

Michelle

18 Mar 2025

·

Stayed 3 nights

A clean, comfortable, and quiet hotel room for the right price... but a bit tired. A few upgrades would greatly enhance the Sure Stay experience. The carpeting needs a deep cleaning or replacement. The TV service is The Dish, which has a very limited selection of channels and regularly loses its signal. The toilet paper holders are rusty. The staff is excellent. They are kind, courteous, and helpful. I appreciate the help I received when I had to checkout a day early due a change in my work schedule. I appreciate being able to park right adjacent to my room. The paper coffee cups in the room are very cute... black and white striped!

4

Ana

20 Aug 2023

·

Stayed 1 night

My boyfriend and I discovered feces in the bathroom shower tub. The staff was able to clean it however, management did not feel as though we deserve a discount or any other type of compensation for the inconvenience it caused. The fecal matter ruined our stay.

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Rooms

Rooms are simple and dated, with mixed comfort from older beds and occasional appliance noise. Technology feels outdated, with slow Wi-Fi and non-smart TVs or limited channel service.

Related guest reviews

10

Julie A

25 Aug 2024

·

Stayed 1 night

Clean, comfortable room. This is a basic hotel, but just fine for a quick stay. Only problem was that sink drained very slowly. Convenient location.

6

Young

24 Sept 2025

·

Stayed 1 night

Internet was too slow. Download speed less than 1 Mbps. I asked to fix this several times but they ignored. TV is also is not Smart TV, very old one. There was no door between bedroom and bathroom. It's not convenient.

10

Miguel

21 Oct 2024

·

Stayed 1 night

First of all: Thanks Jennifer for you’re awesomeness, you made the check-in process smooth and pleasant. In regards to the room, even though it’s near a highway, it was very quiet.

8

Emma

29 Jan 2025

·

Stayed 2 nights

This was a very nice and quiet place the only thing was the beds need to be replaced they were on their last springs and uncomfortable

8

Vicki

18 Sept 2023

·

Stayed 2 nights

For what we need this is the best priced property there. It is very quiet, it is an older motel, but is comfortable. It fit our needs for the 2 days we were there. Breakfast is nothing spectacular, but we managed. Usual items for a 'continental' type breakfast.

8

Carole

23 Mar 2025

·

Stayed 2 nights

2 things: (1) the refrigerator was noisy all night. we didn't use it at all. and (2) we couldn't find the hot water at the sink, just cold came out.

8

Jon

2 Nov 2023

·

Stayed 3 nights

My stay was quiet and pleasant, my only negative would be the beds were a little hard but i was able to sleep

10

mike

17 Oct 2023

·

Stayed 13 nights

The only complant I had was the TV was not a smart TV. No live streaming

6

Michelle

30 Sept 2025

·

Stayed 2 nights

Room was musty. Very dated. Poor lighting. Crummy desk chair. Lumpy mattress. Pilling sheets. Cold pool (seemed over-chlorinated)

6

Michelle

18 Mar 2025

·

Stayed 3 nights

A clean, comfortable, and quiet hotel room for the right price... but a bit tired. A few upgrades would greatly enhance the Sure Stay experience. The carpeting needs a deep cleaning or replacement. The TV service is The Dish, which has a very limited selection of channels and regularly loses its signal. The toilet paper holders are rusty. The staff is excellent. They are kind, courteous, and helpful. I appreciate the help I received when I had to checkout a day early due a change in my work schedule. I appreciate being able to park right adjacent to my room. The paper coffee cups in the room are very cute... black and white striped!

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Service

Staff are frequently described as friendly and helpful. Some guests report slow or closed check-in, deposit/refund frustrations, or unaddressed requests.

Related guest reviews

10

Mark

19 Sept 2024

·

Stayed 3 nights

I thought it was a nice place for what I needed. The facility is dated but it was very nice and clean. The staff there were great and very friendly. The breakfast was nice and nothing fancy, but that was the expectation. There was all the necessities for quick grab and go. The location was great as you could get anywhere from that location. I thought is was a great place if you are looking for an inexpensive place to sleep. The pool area is nice to just relax and read. I would stay there again for sure.

6

Young

24 Sept 2025

·

Stayed 1 night

Internet was too slow. Download speed less than 1 Mbps. I asked to fix this several times but they ignored. TV is also is not Smart TV, very old one. There was no door between bedroom and bathroom. It's not convenient.

10

Chihhui

1 Aug 2025

·

Stayed 2 nights

Great staff.

8

Ousainou

18 Aug 2025

·

Stayed 2 nights

Great staff

10

Ana

21 May 2024

·

Stayed 1 night

clean room, and very professional staff

6

Maria

13 Jun 2025

·

Stayed 2 nights

Arrived passed midnight the check in was closed we knocked for about 40 minutes until they woke up from the loud knocking. Other than that the staff was great the room was clean and breakfast was very good

8

Jennifer

19 Jun 2025

·

Stayed 1 night

Clean room. Friendly staff

4

Jackson

2 Jan 2024

·

Stayed 1 night

My Poor rating is due entirely to the hotels retention of my $100 "room deposit" for almost one week. Staff promised that the deposit would be returned on the day I checked out.

6

Esmeralda

19 Aug 2025

·

Stayed 1 night

Front desk took 20 minutes to check me in. I was the only one there.

4

Donna

6 Jul 2023

·

Stayed 5 nights

It’s took 1hour to check us in. They gave us the last room from the front desk & I told them I was Handicapped so I couldn’t walk to get breakfast. No very friendly especially the manager. I’ve stayed there a few times but I think I’m going to start staying else where.

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Location

Accessible off the main road and convenient for drives, including Pinnacles National Park; many found it quiet. It sits on the outskirts with limited options nearby and an entrance some found awkward.

Related guest reviews

10

Danielle

22 Aug 2023

·

Stayed 1 night

Very well kept property. Outside of the town but still nice. Room was very clean but I did see some ants in our bathroom which I thought was odd.

10

Maya

5 Mar 2024

·

Stayed 1 night

This hotel was very easy to access, right off of San Felipe Rd.

8

Jorge

19 Jun 2024

·

Stayed 1 night

Great Value. Not much around, but clean

8

Ed

27 May 2023

·

Stayed 2 nights

Quiet, clean and safe. Very accessible from the road, and excellent parking. Ed Villena

8

Paige

19 Oct 2025

·

Stayed 1 night

Good location, great friendly service, good price happy with our stay

8

Charles

27 Feb 2023

·

Stayed 1 night

The room was clean and quite. The heater was a little noisey when it was on. Convenient to the event we attended in Hollister.

4

Marny

6 Oct 2025

·

Stayed 1 night

Motel with exterior halls and stairs on outskirts of town. Room was clean, but there were stains on the bottom of the tub. I did not feel completely safe with the exterior access to the room. However, our stay was fine, and we had no problems. If you are looking for clean and basic, this is it.

10

Michael

23 May 2024

·

Stayed 3 nights

Good location for us. We were visiting Pinnacles National Park and it was just a short drive away.

8

Fidelmar

30 Jun 2024

·

Stayed 1 night

Didn't like the entrance from the road

10

Erica

5 Feb 2025

·

Stayed 1 night

Great stay, great location

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Dining

Breakfast is simple continental style; several guests found it good or adequate, while others thought it boring or limited, with occasional quality issues.

Related guest reviews

8

Alex

29 Dec 2024

·

Stayed 4 nights

The room and parking were alright. The complimentary breakfast was a bit lackluster, but it's a small town so I didn't expect it to be overwhelmed with options. Coffee good.

8

MARILETTE

10 Jul 2023

·

Stayed 2 nights

It’s nice that they have free breakfast.

6

Sandra

17 Aug 2024

·

Stayed 2 nights

My grandson loves the pool there. There is a grill by the pool that is nice. The breakfast needs to involve protein. There were boiled eggs in a fridge, the only protein. There was cereal, yogurt and do-it-yourself waffles. No bacon, sausage or scrambled eggs. As for the room, it reeked of bleach and mildew. They should have aired it out and left the fan on. The tubs are huge, though. Very relaxing.

8

Francisco

16 Jun 2023

·

Stayed 1 night

Didnt like the checkin time and the free breakfast had bad milk. Everything else was good.

10

Lissa

12 Jan 2026

·

Stayed 1 night

Room was clean with nice amenities, and breakfast was great!! Thank you!

10

spencer

22 May 2025

·

Stayed 2 nights

Ease of checking in,options on checking out. Nice breakfast, fruit , eggs, waffles . More like the way motels and hotels served breakfast. Friendly staff.

10

Anthony

17 Jul 2023

·

Stayed 1 night

Large comfortable rooms, friendly staff, light breakfast

8

Debbi

4 May 2024

·

Stayed 1 night

We stayed one night rolling in late and leaving early. The bedding was good and the staff was very nice. I'd say cleanliness was just barely above average. Had a pretty good breakfast in the morning with lots of choices. Solid for what we paid.

8

Betty

22 Sept 2025

·

Stayed 1 night

The room was clean and the staff were friendly. Breakfast was boring.

8

Joyce

30 Nov 2024

·

Stayed 2 nights

Good comfortable room for the price. Slim but adequate breakfast. Friendly staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$102
February	US$114
March	US$105
April	US$107
May	US$118
June	US$129
July	US$139
August	US$145
September	US$130
October	US$130
November	US$108
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $104	2 $172	3 $171
4 $106	5 $108	6 $107	7 $107	8 $108	9 $243	10 $281
11 $118	12 $120	13 $117	14 $117	15 $113	16 $172	17 $229
18 $106	19 $107	20 $107	21 $107	22 $119	23 $176	24 $205
25 $107	26 $95	27 $102	28 $102	29 $105	30 $157	31 $159

SureStay Hotel by Best Western Hollister

Prices for SureStay Hotel by Best Western Hollister

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of SureStay Hotel by Best Western Hollister

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Hollister

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $184
20 $108	21 $111	22 $112	23 $109	24 $111	25 $168	26 $168
27 $104	28 $102	29 $105	30 $104