Is parking available at the property?

Parking is available on-site, but it is limited. The self-parking fee is approximately GBP 11.00 per day.

What type of breakfast is offered and what are the serving hours?

A full breakfast is available for a fee of approximately GBP 18.50 for adults and GBP 8.00 for children. The serving hours are not specified.

Does the property allow pets?

Pets are allowed at the property with a fee of GBP 30 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 15:00 and check-out time is 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Old Elvet, just a 12-minute walk (0.6 miles / 1 km) from Durham Cathedral and Castle, both UNESCO World Heritage Sites. Other nearby attractions include Durham University Botanic Garden, which is a 10-minute drive (2 miles / 3.2 km) away.

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool, which is available for guests to unwind and relax. Specific operational hours are not mentioned.

Delta Hotels by Marriott Durham Royal County

Average nightly price at Delta Hotels by Marriott Durham Royal County by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$102
March	US$110
April	US$125
May	US$139
June	US$202
July	US$218
August	US$143
September	US$263
October	US$141
November	US$145
December	US$116

What guests think

Across recent reviews of Delta Hotels by Marriott Durham Royal County, travelers praise its central location and welcoming staff, while feedback on rooms, cleanliness, and breakfast varies, with some noting dated areas, housekeeping lapses, and uneven food quality and value.

The riverside setting is walkable to the cathedral and city sights, with on-site parking available for a fee that some find pricey or scarce at busy times. Many find rooms spacious and comfortable with good views, though the building’s layout can be confusing, lifts have been out at times, and some experienced noise or temperature control issues. Breakfast ranges from very good to disappointing and the evening offer is often bar meals rather than a full restaurant, with occasional slow service. Overall, expect a practical base for exploring Durham.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but paid, and spaces can be tight at busy times; several guests also reported lift outages and a confusing layout, while the gym is described as decent and the bar area a bit corporate.

Related guest reviews

6

Mark

26 Jun 2025

·

Stayed 1 night

Great location. Large hotel, parking very helpful.

10

Anthony

23 Mar 2025

·

Stayed 1 night

Great location, great rooms, easy plentiful parking (though this is chargeable! 😞)

10

Robert

28 Oct 2024

·

Stayed 1 night

Excellent location. Adequate parkng available. Good leisure facilities. Friendly, helpful staff. Bar is not very homely but easy access to good bars/ restaurants external to the hotel.

6

Sandeep

17 Jul 2025

·

Stayed 3 nights

Hotel need a complete revamp as the condition is worn out at best. The elevator was not working in the main wing so we were forced to walk up two floors, take the connection skyway to our block and then walk up or down the stairs in that block to reach our floor, which was very exhausting and tedious. When using the entrance across the street in the riverside block to save ourselves from climbing the stairs we were quite curtly told that the entrance is only for staff and that customers are required to undergo the ordeal on climbing multiple staircases to reach the other block.

10

Andy

24 Oct 2024

·

Stayed 1 night

Lovely hotel and atmosphere. Extremely well looked after by Gavin on the front desk. Gym in good condition and plenty of kit. Rooms a touch tired. Breakfast smashing. Great hash browns.

8

D J

28 Nov 2024

·

Stayed 2 nights

The bed was very comfortable and there was plenty of hot water. The heating was not easy to control but the room was comfortable was was the dining room. The staff were all very friendly and helpful. The breakfast selection was extensive, well cooked and varied. The bar area was rather "corporate" and could be less formal. It should be clearer that there are expensive charges for car parking, increasing the cost of the stay by over £22-. The hotel is within easy walking distance of the city's attractions.

10

Mark

14 Mar 2025

·

Stayed 2 nights

Visited my son who also stays in the hotel whilst at work in the area. Great room , comfy bed, wonderful brekkie,great staff, happy hour from 4-6 , clean and tidy but hotel is a little tired. One negative is the £11 per night for car parking . Will definitely stay there again .

8

Trevor

24 Jul 2023

·

Stayed 1 night

Great location for the centre - was surprised the £11 over night car parking fee I must of missed that.

6

Ross

21 Aug 2025

·

Stayed 2 nights

Expedia website was not upfront about the £11 per night parking charge. The hotel was a bit of a maze to get to room(lift, corridor, ramp, stairs, corridor). Typically soulless corporate hotel.

6

Andrew

3 Jul 2025

·

Stayed 2 nights

Great location, Durham gorgeous. Hotel good but needs some refurb. Lift pit of service throughout stay

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Cleanliness

Many guests found areas very clean, but housekeeping is inconsistent, with recurring reports of dust, mold or hair and occasional missed service.

Related guest reviews

4

Shauna

19 Sept 2024

·

Stayed 2 nights

The staff are very friendly and welcoming. Thats as good as it's gets really, we got a superior room and was very basic. The pillows were so thin we needed extra, brown stains on the netting at the windows, what looks like round bleach or paint stains on the wallpaper and mould in the bathroom. People kept standing outside the windows and smoking (staff included) and it was so loud as staff bins and laundry was kept near the windows that we barely slept through the night. The walls are so thin we hers people's toilets flushing and the upstairs shower sounded like a storm outside how loud it was, I actually woke up thinking it was thundering. Breakfast was good and facilities were okay.

6

Jon

1 Jan 2023

·

Stayed 1 night

Very nice hotel, perfectly situated for walking into the city. Good check-in experience, public areas nicely maintained, but shame about the unexpected extra in our bedroom - a pile of toenail clippings on the carpet next to the bed! We presume these were from the last guest, but there was quite a bit of dust and cobwebs etc so it's quite possible it was an earlier guest. In any case, a deep clean is obviously long-overdue. The toenails were quickly removed on request, but the whole incident took the shine off our stay.

8

Katharine

20 Oct 2024

·

Stayed 1 night

Room nice and big. Bathroom small, not clean, black mold under cold tap, hair in sink and bath.

6

Nye

12 Aug 2024

·

Stayed 1 night

Breakfast awful. Rooms dated dusty, and dirty windows.

4

Chia-An

12 Aug 2025

·

Stayed 1 night

From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....

2

Steven

16 Jul 2025

·

Stayed 1 night

Filthy room with leftover adult gummies under the vanity. Disgusting bathroom with black mold all around sink, and rusty handles in bathtub. Please avoid.

8

David

27 Oct 2025

·

Stayed 2 nights

Clean room on arrival but room not cleaned on our first day so had to request coffee and milk plus clean towels as we had left ours ready for collection.Staff very pleasant and helpful.Nice spacious room.Breakfast very good,quality of food good and good variety.

10

Tracey

27 Oct 2024

·

Stayed 1 night

Never got the room we paid for as checked in early , was very dusty and lots of cobwebs, overall was nice , breakfast was lovely , staff nice too

6

Vicky

21 Aug 2025

·

Stayed 3 nights

The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.

8

Aderemi

16 Dec 2023

·

Stayed 2 nights

The staff here are always excellent. Some of the rooms are tired and the dusting regime Must be stepped up.

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Rooms

Rooms are often spacious and comfortable with some river or cathedral views, but several feel dated, some are noisy, and temperature control and the long, maze-like routes to certain rooms can be frustrating.

Related guest reviews

10

Kim

18 Aug 2025

·

Stayed 2 nights

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants

10

Lynda

12 Aug 2025

·

Stayed 2 nights

Goid comfy bed in a nice room we were upgraded without extra cost. Wifi a bit patchy when the hotel was busy. No problem at all parking although of course there is the extra cost. Good location for central Durham

6

Rita

18 Feb 2025

·

Stayed 1 night

The room we were given was in a strange house outside the hotel. The fixtures and fittings were dated and the mattress protector was a bit lumpy. The room was quite dark too.

10

Amanda

7 Aug 2025

·

Stayed 1 night

A nice quiet place to rest on our journey up north. The staff was helpful, the beds were comfy, and the room was unexpectedly large for England. Breakfast was delicious. Only bad part was that there were not enough usb charging ports by the bed, but it’s not a big deal. Probably our best stay on our England trip.

6

kathleen

24 Feb 2025

·

Stayed 2 nights

The staff was great, the carpet was dated and the room was boiling! Could not sleep because the room was too hot.

6

Geoff

6 Feb 2023

·

Stayed 1 night

The hotel was clean yet dated. Checking in was straight forward. However we had a constant droning noise throughout the whole night which meant we had very little sleep. Sounded like air conditioning unit. We were on floor one

10

Chris

23 Nov 2025

·

Stayed 1 night

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

10

Suzanne

1 Nov 2025

·

Stayed 2 nights

Spacious room with river view

8

Fiona

20 Oct 2024

·

Stayed 3 nights

Fantastic staff,the room I stayed in you could hear a lot of outside noise from the pubs etc till early hours.

10

Susan

26 Feb 2023

·

Stayed 1 night

Lovely views of the river and town from our very nice room. Fabulous breakfast

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Service

Service is widely praised as friendly and helpful, with occasional upgrades and efficient support, though some experienced slow check-in or bar service, unclear opt-in housekeeping, and a few poor interactions.

Related guest reviews

10

Karen

17 Jun 2024

·

Stayed 2 nights

Reception was stellar. We had an issue with room bookings and Robert worked out the issue and sorted it calmly to our benefit. Well done for going above and beyond.

6

David

9 Jun 2024

·

Stayed 3 nights

Long waits at reception, confusing layout to find room, extremely slow bar service only one worker on function on a Friday evening. Pleasant staff but highly under staffed.

4

Chia-An

12 Aug 2025

·

Stayed 1 night

From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....

10

Julie

10 Aug 2025

·

Stayed 2 nights

A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming.

2

Ian

7 Nov 2024

·

Stayed 3 nights

The stay started ok and the room was nice. I had had a long day travelling and working. I ordered some food from the bar, an hour later my food still hadn't arrived. I went to reception to complain as I couldn't find anyone else. She called the catering manager to come and see me. After 10 minutes he came out the receptionist told him the problem. He looked at me as if to say how dare you complain and walked off without saying anything to me. I told him not to walk away from me and he glared and continued to walk. I went packed my bags got a refund and left to find a much nicer hotel with helpful people.

10

Patricia

23 Feb 2025

·

Stayed 1 night

Enjoyable stay. Pleasant room and excellent courteous staff.

10

Chris

23 Nov 2025

·

Stayed 1 night

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

4

MU

3 Jul 2025

·

Stayed 2 nights

I have stayed here many times to visit my son and the experiences have been patchy. This visit was on the poor end of my experiences. I had booked 3 rooms and only 2 were ready when I arrived with my family at 3:45. We did not get the keys to the third room until after 9pm. The staff did not contact me to let me know the room was ready. The staff seemed very flustered and not focussed on customer experience (it was university graduation season and they were busy). There were no tissues in one of the room and insufficient coffee sachets for our stay. When we asked for more coffee, we were given tea. The lift to the rooms has been out of order for a couple of weeks and there was no offer to help us take our luggage up two flights of stairs. The room rates were really high (presumably due to demand) but the experience did not match the premium price point.

10

Mona

22 Aug 2025

·

Stayed 1 night

Fast efficient check in with an upgrade to a suite!

8

Derek

4 Aug 2025

·

Stayed 2 nights

A nice 2 night stay at the Delta Durham. Staff were friendly and eager to help. One small issue was that we were not made aware at check in that we had to opt in to having our room serviced and therefore this was not carried out after our first nights stay.

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Location

Central, walkable location close to the cathedral, river and old town makes it easy to explore Durham and access restaurants, shops and transport.

Related guest reviews

10

Kim

18 Aug 2025

·

Stayed 2 nights

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants

10

Timothy

25 Jul 2023

·

Stayed 1 night

I had a pleasant river outlook although the room was a rather complex trek from Reception and I got a lot of traffic noise from early morning (probably not a problem in cold weather with the windows closed). Very convenient for Cathedral and castle/uni. Good parking at £11 p.d.

10

Anthony

18 Dec 2023

·

Stayed 1 night

Great central location. Royal County has a relaxed elegance and is comfortable and welcoming. Lovely room and had a very pleasant stay.

10

Despina

12 May 2024

·

Stayed 1 night

Lovely hotel in a great location.

10

Robert

29 Nov 2024

·

Stayed 2 nights

A lovely spot where you are so close to shopping, dining and sightseeing.

10

Graeme

29 Jun 2025

·

Stayed 1 night

Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again.

10

Chris

23 Nov 2025

·

Stayed 1 night

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

10

john

17 Oct 2025

·

Stayed 2 nights

Ideal situation as handy for centre. Staff very friendly. Never had any meals there as we were meeting friends.

10

jill

30 Aug 2025

·

Stayed 1 night

Perfect spot in the centre of Durham

10

Nicola

19 Apr 2025

·

Stayed 2 nights

Fabulous hotel in a perfect location. Staff were super friendly and the breakfast was lovely. Highly recommend as a great base for exploring the city

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Dining

Breakfast feedback is mixed: many enjoyed it and options are available, while others found it lukewarm or overpriced. Evening dining is often limited to bar meals, and service can be slow.

Related guest reviews

4

Colin

19 Nov 2023

·

Stayed 1 night

In need of a facelift. Staff were poor. A hotel without a restaurant. Check in allegedly 3 pm however room not available until 4:30. Bar has poor selection of drinks. Hotel extremely convenient for visiting Durham centre.

8

Gary

1 Mar 2024

·

Stayed 2 nights

Wonderful, friendly staff. Chatted away like they knew us. Lovely hotel and great parking round the back. Only two improvements to suggest 1) bathroom a bit tired looking 2) no restaurant at this time, just breakfast and bar meals which was okay but limited.

6

Jane

18 Jun 2025

·

Stayed 2 nights

Chosen for convenience for Durham Regatta and town. Very ordinary hotel nothing special. Food choice for dining was poor and the food not great. Dusty room but clean bathroom. Uncomfy bed and pillows. Very overpriced. Friendly staff

10

Stephen

11 Jun 2025

·

Stayed 2 nights

We had a wonderful stay Delta Hotels Durham Royal County. The hotel's location in Durham oldtown could not be better; it's close to everything. The hotel is clean, comfortable and the staff are extremely helpful. The breakfast buffet is excellent, with plenty of choices. They even will make your eggs to order. Breakfast hours suit all guests (0630 - 1030) and checkout isn't until 1200. Definitely would recommend!

10

Robert

30 Mar 2025

·

Stayed 1 night

Nice king bed, good breakfast for 14 pounds each. Desk very helpful.

8

Catherine

27 Dec 2024

·

Stayed 3 nights

our stay was perfect other than the breakfast which we thought was overpriced and barely warm and the bacon imo was under cooked and no variety from day to day! Also the food menus in the grill I thought were poor! alright if you like chicken but again not much to choose from. The staff were all lovely and very helpful and the location was very good.

8

Kate

11 Jul 2024

·

Stayed 1 night

Excellent staff. Clean room. Below average breakfast. Overall was perfectly good for a one night stay for me and my two teenage children.

8

John

13 Apr 2024

·

Stayed 2 nights

Interesting property, with unique hallways inside. Great area for walking around and exploring. David, at the front desk, was particularly helpful with suggesting walking paths. Breakfast in the hotel; not recommended.

6

Vicky

21 Aug 2025

·

Stayed 3 nights

The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.

4

Arnold

29 Jul 2024

·

Stayed 1 night

Our stay was excellent... apart from breakfast, which was dire. Welcome and staff were friendly and helpful. Bedroom was large and well appointed, with comfy king bed with fine quality bedlinen. Bath towels were rather narrow in the transatlantic model, but adequate. Toiletries were fine, though no body lotion. Position of hotel was brilliant - close to the city centre and cathedral and castle. BUT breakfast was awful. "Orange juice" (labelled as such) was actually diluted oversweet orange squash - yuck! Fresh fruit was only water melon and pineapple, both is short supply. No granola. Bread was cheap and unpleasant. Scrambled eggs cold and pale and tasteless. Croissants were doughy. Plates supplied for cooked breakfast were side plate size... an unsubtle attempt at portion control. A lady at the next table said that quantities over the previous two days had been worse still. Come on Marriott! You can do better than this!! No wonder the hotel is called "delta". I would grade the breakfast epsilon.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $88	2 $95	3 $165	4 $145	5 $95	6 $114	7 $229
8 $83	9 $87	10 $159	11 $163	12 $109	13 $127	14 $179
15 $113	16 $120	17 $141	18 $117	19 $100	20 $130	21 $160
22 $88	23 $100	24 $108	25 $121	26 $97	27 $198	28 $210
29 $92	30 $83

Delta Hotels by Marriott Durham Royal County

Prices for Delta Hotels by Marriott Durham Royal County

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Superior Room, 1 King Bed, River View

Deluxe Room, 1 King Bed

Suite, 1 Bedroom

Superior Room, 1 King Bed

Family Room, 2 Double Beds

Guest reviews of Delta Hotels by Marriott Durham Royal County

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Delta Hotels by Marriott Durham Royal County

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $264	21 $166	22 $175	23 $153	24 $241
25 $181	26 $143	27 $193	28 $134	29 $142	30 $140	31 $148