Campo de' Fiori 34

I’m posting this review so future guests, particularly families traveling during warm weather, can make an informed decision. If reliable air conditioning and accurate listing information are important to you, this was not our experience. I booked this property because the Hotels.com listing stated that the bedrooms (including the 2 bedroom apt we booked located in the annex building), had air conditioning. When we arrived, neither bedroom had air conditioning. There was one air-conditioning unit in the common area, but it did not function consistently, leaving us without any working air conditioning in the property. This was especially problematic during Europe’s extreme heat wave with temperatures in the high 90s and the sun not setting until after 9pm each night, with 4 children. We were charged a tourist tax of €7 per person rather than the €6 per person listed on Hotels.com. While the difference was small, it was another inaccuracy in the listing. When I raised these concerns, the property acknowledged the listing incorrectly represented the air conditioning. They also said someone would inspect the non-functioning unit, but was later informed that no one would be coming. I requested a 50% refund due to the inaccurate listing and lack of the advertised amenity, but that request was declined. I then took the issue up with hotels.com, who attempted to reach the property without success. The apt is in a great area and has much potential if they had ac as described.

Just barely ok- but you get what you pay for..Be aware that the apartment is situated away from the hotel.. The location is really good though- a short walk over the river to Trastevere and right in the historic centre of Rome. The apartment is in an old building and has great potential- but unfortuneately the beds are really bad and air con hardly working, and still really noisy. Fixing those would be a great upgrade! We did not make use of the breakfast in the hotel (you had to walk there) or the apertivi in the roof bar.

The staff, and location were great. There were enough beds for 5 people. The disappointments were mold in the shower, had to ask for enough towels, lack of toilet paper, water did not drain well in the shower and it took 4-5 flushes to get any business down the toilet. No elevators (common in Rome) but definitely not for anyone with mobility issues. Ok if you aren’t expecting anything the least bit fancy.

Upon arrival at our apartment it looked nothing like what was listed online. It was located on a 3rd floor with no lift and no lighting with stairs that were in extremely poor condition. The room was very small but the bathroom was the biggest problem. The tiny makeshift shower was covered with grout and tiles with black mold. I immediatly contacted the property and asked if we could be moved and that the space was a health hazard for our toddler and family. I was told I would be contacted the following day to possibly be moved but there was no follow up. I was still charged all three nights even though we had to change hotels last minute. I would not recommend staying at this property and had a very negative experience not to mention lost a lot of money.

Clean rooms, great rooftop patio, wonderful staff and breakfast. It was in a great location and central to so many sites we could walk to. If you have trouble with stairs, this place is a several narrow flight walk up. If we come back to Rome, we will be back here!!!