Is parking available at the property?

Free self-parking is available onsite. Parking is limited and is on-site.

Does the property allow pets?

Pets are allowed with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility. Specific features include step-free entrances and accessible public areas.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Pasadena, within a 5-minute drive of IT'Z Family Food & Fun and St. Luke's Patients Medical Center. It is 9.9 miles from NASA Johnson Space Center and 13.7 miles from the University of Houston.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Candlewood Suites Pasadena Hotel Accommodations

Average nightly price at Candlewood Suites - Houston - Pasadena by IHG by month, last 12 months (USD)
Month	Average price
January	US$97
February	US$99
March	US$97
April	US$99
May	US$93
June	US$127
July	US$101
August	US$97
September	US$94
October	US$111
November	US$105
December	US$86

What guests think

At Candlewood Suites - Houston - Pasadena by IHG, guests frequently praise friendly staff and a convenient location, while several reviews note occasional cleanliness lapses, noise from other guests, and booking or room-type mix-ups.

Many find the rooms comfortable and quiet, with appreciated extras like full kitchens and laundry access. Facilities feel basic for some, with repeated mentions of no breakfast and no pool, though gated parking and an on-site store add convenience. A few guests mention water pressure or temperature issues and occasional maintenance quirks like a flexing tub. Expect a practical, apartment-style stay with self-catering convenience and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight free laundry and secured gated parking, and an on-site store is handy. Multiple reviews note there is no breakfast and no pool, and a few mention exterior upkeep or limited parking space.

Related guest reviews

10

Shannon

7 Jul 2025

·

Stayed 2 nights

After having such a bad experience at another hotel and having them cancel our reservation, we were able to book a room at Candlewood, which was a step up from the previous location. This hotel was very inviting, The staff was exceptional. The amenities were great. Free washer and dryer for customers. Kitchen in the room with a range of appliances that could be borrowed. If needing a place to stay in Houston again, we will definitely stay here again.

6

Deborah

21 Apr 2023

·

Stayed 1 night

This hotel SHOULD have gotten very high ratings except for their lack of concern for a hot shower. Upon arrival, the lobby, halls, and rooms were ridiculously cold from A/C. We turned off AC for awhile, then had to turn on HEAT to warm the room back up. Finally, my daughter took a shower to get rid of the chill but the water was lukewarm. I paid for two rooms. Early next morning I attempted to shower and again it was only lukewarm so we never showered. I told the front desk I was disappointed I could not get a hot shower after spending nearly $300. He said, "Yeah, I heard about that. I'm sorry." So they are aware the water temp is not acceptable and apparently feel there is no need to fix the issue or credit customers for it. Such a shame! The hotel is otherwise nice, even if there is no pool or breakfast.

8

Deidre

28 Apr 2024

·

Stayed 1 night

Super great staff, clean and comfy room. The downfalls for me: no breakfast, no pool, & only diet drinks were stocked. The people upstairs from us sounded like they were having a bowling party. We did contact the front desk and they made a call upstairs, which seem to fix the issue. Again, the hotel staff was great!!!

10

Mary

18 Feb 2024

·

Stayed 2 nights

Very reasonable priced. Liked the fact that there were laundry facilities, a place to buy basic food for cooking in our suite. Bed was very comfortable.

6

Judy

22 Aug 2025

·

Stayed 1 night

Rusty gates; no covering in front of the hotel for unloading in the rain; garbage in the parking lot.

10

Carolina

15 May 2025

·

Stayed 1 night

I always stay here because its a great hotel with secured gated parking.

10

Pamela

17 Dec 2024

·

Stayed 2 nights

Very nice facility. I will stay there again when I’m back in town .

10

Karen

2 May 2024

·

Stayed 2 nights

My go-to place when staying in Pasadena for work. My favorite thing is the bedding...great pillows and plenty of them and the softest bedding ever. The full-size refrigerator with ice maker, kitchenette, dishwasher, and in-house sundry store make it very convenient for my business travel.

10

Michael

31 Aug 2023

·

Stayed 1 night

Beautiful property but wish they had a breakfast option

10

Joe

19 Apr 2024

·

Stayed 1 night

The place was clean had everything needed for a short stay close to anything and everything . Parking space could be a little better.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe rooms and common areas as clean or very clean. Others report issues including dirty bathrooms or floors, dirty dishes or linens, and occasional pests.

Related guest reviews

2

Martha

9 Jan 2024

·

Stayed 3 nights

There was bed bugs in our room. Fire Alarm kept went off for an hour or so in the morning.

10

Linetta

6 Feb 2024

·

Stayed 1 night

Very clean and comfortable, great location, friendly staff, no complaints. And the price was great!

6

Sharon

29 Oct 2025

·

Stayed 2 nights

Our room was not ready when we arrived at 2:50. Was informed it would not be ready for another 30-45 minutes. Did NOT want to wait, had to ask for a different room. Ask for a room near the elevator. Had continued problems with the door lock, which was annoying. The room was quiet. The beds were comfortable as long as I didn’t sleep on the side near the end table. That side sank down into the middle of the bed. The bathroom and room itself was clean. The kitchen area was nice, but there was no dish rag or hand towel to wash the few dishes that were dirty. Had to run the dishwasher. The main concern for cleanliness was that the flooring in the room entry and kitchen area was absolutely FILTHY! I took a clean wash rag and wiped along the floor. The rag was disgustingly dirty. When we left, I presented the rag to the associate at the front desk, suggesting that she let her manager know, just how filthy the floor was.

6

Travonn

21 Jul 2025

·

Stayed 2 nights

The room had roaches

10

Christian

8 Sept 2024

·

Stayed 2 nights

Very nice and clean

6

Sindy

21 Apr 2025

·

Stayed 2 nights

Bathrooms are dirty, they gave me 2 rooms and both bathrooms were dirty, one had hair and the other one the toilet was dirty, I had Clorox wipes and cleaned it myself, after driving 15 hours I just wanted to sleep!

2

Jennifer

29 Jun 2024

·

Stayed 4 nights

The dishes were dirty in the room. I was right next to the front desk and it was noisy. The patio was also right outside my window and it was noisy every night til well past 11 so it was difficult to sleep. I had to ask for clean towels. No tv remote.

6

Kim

21 Aug 2023

·

Stayed 2 nights

I found fake eye lashes and a previous guests hair band in my bed.

10

Jessi

1 Mar 2025

·

Stayed 2 nights

Very clean and very professional

10

Kellie

24 Mar 2024

·

Stayed 1 night

Great place!! Very clean, spacious and lots of great food and shopping very close by. Loved it!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often quiet, with full kitchens and well-liked bedding. Some report noise from upstairs or public areas, tricky A/C or water temperature, and minor maintenance quirks like a slick, flexing tub.

Related guest reviews

2

Leanna

12 May 2024

·

Stayed 1 night

I love staying here but this last time was the absolute worst. The guests right above me sounded like they were running a daycare. They were running and jumping nonstop! It was so loud I almost thought there was construction going on. I could hear it throughout the room but was worse in the bedroom which caused me not to sleep at all. They really needed to be in a first floor room.

8

Jennifer

26 Nov 2024

·

Stayed 4 nights

Quiet room. Water pressure was a bit weak and never really got hot.

6

Sharon

29 Oct 2025

·

Stayed 2 nights

Our room was not ready when we arrived at 2:50. Was informed it would not be ready for another 30-45 minutes. Did NOT want to wait, had to ask for a different room. Ask for a room near the elevator. Had continued problems with the door lock, which was annoying. The room was quiet. The beds were comfortable as long as I didn’t sleep on the side near the end table. That side sank down into the middle of the bed. The bathroom and room itself was clean. The kitchen area was nice, but there was no dish rag or hand towel to wash the few dishes that were dirty. Had to run the dishwasher. The main concern for cleanliness was that the flooring in the room entry and kitchen area was absolutely FILTHY! I took a clean wash rag and wiped along the floor. The rag was disgustingly dirty. When we left, I presented the rag to the associate at the front desk, suggesting that she let her manager know, just how filthy the floor was.

10

James

5 May 2025

·

Stayed 3 nights

A little concerned about the bathtub in room 414. When you stepped in the bottom would give a little and would make a groaning noise. Also the bottom of the tub is slick, almost fell once. Maybe some safety strips on the bottom. A/C was a little difficult to get the temp just right.

6

Deborah

21 Apr 2023

·

Stayed 1 night

This hotel SHOULD have gotten very high ratings except for their lack of concern for a hot shower. Upon arrival, the lobby, halls, and rooms were ridiculously cold from A/C. We turned off AC for awhile, then had to turn on HEAT to warm the room back up. Finally, my daughter took a shower to get rid of the chill but the water was lukewarm. I paid for two rooms. Early next morning I attempted to shower and again it was only lukewarm so we never showered. I told the front desk I was disappointed I could not get a hot shower after spending nearly $300. He said, "Yeah, I heard about that. I'm sorry." So they are aware the water temp is not acceptable and apparently feel there is no need to fix the issue or credit customers for it. Such a shame! The hotel is otherwise nice, even if there is no pool or breakfast.

10

Paige

16 Oct 2023

·

Stayed 3 nights

Great hotel for our family of 4. Having a full size kitchen was wonderful! The hotel is very conveniently located off the interstate and near restaurants. We stayed here to go to the Wings Over Houston Airshow. The airport is only about 15 minutes away and easy to get to. Highly recommend!

10

Sandra

2 Apr 2024

·

Stayed 1 night

the room was nice and clean. I was on the fourth floor so i had a good view of the sunrise in the morning. thank you for your friendly service and the speed of checking me in and out. And it was quiet in my room

8

Deidre

28 Apr 2024

·

Stayed 1 night

Super great staff, clean and comfy room. The downfalls for me: no breakfast, no pool, & only diet drinks were stocked. The people upstairs from us sounded like they were having a bowling party. We did contact the front desk and they made a call upstairs, which seem to fix the issue. Again, the hotel staff was great!!!

2

Jennifer

29 Jun 2024

·

Stayed 4 nights

The dishes were dirty in the room. I was right next to the front desk and it was noisy. The patio was also right outside my window and it was noisy every night til well past 11 so it was difficult to sleep. I had to ask for clean towels. No tv remote.

10

Karen

2 May 2024

·

Stayed 2 nights

My go-to place when staying in Pasadena for work. My favorite thing is the bedding...great pillows and plenty of them and the softest bedding ever. The full-size refrigerator with ice maker, kitchenette, dishwasher, and in-house sundry store make it very convenient for my business travel.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, professional, and accommodating, and the front desk has addressed noise complaints. Some guests experienced overbooking or wrong bed types, and a few mention confusion about deposits.

Related guest reviews

10

Latoya

25 Jun 2023

·

Stayed 7 nights

The staff at this place hospitality is TOP TIER!!! Ms. Codie & Ms. Katie goes out there way to make sure your stay is a wonderful experience! I HIGHLY recommend this hotel if your ever in the Pasadena Texas area!!

10

Maria

25 Jun 2025

·

Stayed 1 night

Friendly stuff

2

Melissa

29 May 2023

·

Stayed 2 nights

There were hidden deposits I wasn't made aware of. I was coming to the area for a family emergency. I called to double check that my reservation was good and give them a heads up about my dog. I knew about the Dog fee which I was ok with. I asked if there were any deposits that would be taken and they told me no that they just took a card for incidentals. I get there and the Lady at the desk told me there would be a $25 refundable deposit as well as the 75 that I knew about. When I got to my room I had a 50 dollar charge and 2 25 dollars charges. I assumed it was my 75 dollars that i owed plus the deposit. Sunday Morning I had a 75 dollar charge. a 50 dollar charge and 25 dollar charge. I had to scrounge around for gas money to get home. When I mentioned it to the front desk she said that was normal and they don't say anything because they don't know who will get the charges.

10

Shannon

7 Jul 2025

·

Stayed 2 nights

After having such a bad experience at another hotel and having them cancel our reservation, we were able to book a room at Candlewood, which was a step up from the previous location. This hotel was very inviting, The staff was exceptional. The amenities were great. Free washer and dryer for customers. Kitchen in the room with a range of appliances that could be borrowed. If needing a place to stay in Houston again, we will definitely stay here again.

8

Melynda

29 Aug 2023

·

Stayed 4 nights

Staff was really nice. Overall clean and tidy. Manager was great and very ftiendly!

10

Sean

27 Apr 2024

·

Stayed 1 night

It was a great stay, clean room and employees were very accommodating.

2

Sarah

21 Feb 2024

·

Stayed 2 nights

Booked my stay for this hotel, with a conformation/ booking Then comes the day i am traveling to my destination, this hotel. I get a call half way there that they are overbooked and only have a single queen bed room for me that is available. I asked what happened to my room, which was paid for, and confirmed. The lady then says im sorry were over booked and this is all we have left. This was unacceptable. I told them to cancel it. Not 2 hours later I get another call from the same hotel, different person, telling me the same thing. That they were over booked and only had x available. I then had the same conversation about paying for and having a conformation #. Told her to cancel it. Seeing how they gave my paid for room away. And the fact that 2 different people called me from the same hotel, tells me they don't communicate within their hotel. And they dont pay attention to confirmed bookings. I would like ny money back for this. I didn't get the room i booked and paid for. I went to another hotel. And had no issues with my booking online. I have never had this problem with Expedia until now. And i will no longer be using this site. Thank you. If i could please get a refund for a room that was sold out from under me that would be GREAT.

10

Lari

7 Aug 2023

·

Stayed 2 nights

The staff were friendly, our neighbor across the hall was very loud in the middle of the night and front desk took care of it, & apologized.

6

James

8 Nov 2024

·

Stayed 1 night

Staff was very friendly. My issue is we requested a king size bed and was on our reservation. We did not know until after we unloaded our belongings that they put us in either a full or queen size room. Since we were already in we decided to make due. Asked the receptionist about the discrepancy and she looked and said it shows a King size but it was changed just before we arrived and did not know why.

10

Anna

20 Jul 2023

·

Stayed 2 nights

We enjoyed our stay. Staff were very accommodating and went above and beyond to make our stay enjoyable.

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AI-generated summary based on recent guest reviews

Location

Reviewers consistently find the location convenient—near restaurants, shopping, and major roads—and handy for specific events and the airport. Many stayed here to be close to family or places they wanted to visit.

Related guest reviews

8

Natasha

28 Apr 2025

·

Stayed 2 nights

Our stay was nice and it was convenient to everything we needed.

10

Linetta

6 Feb 2024

·

Stayed 1 night

Very clean and comfortable, great location, friendly staff, no complaints. And the price was great!

10

Terry

30 Aug 2025

·

Stayed 4 nights

The property was conveniently located to my family and everything we wanted to do.

10

Kent

1 May 2024

·

Stayed 1 night

Convenient and always clean

10

Paige

16 Oct 2023

·

Stayed 3 nights

Great hotel for our family of 4. Having a full size kitchen was wonderful! The hotel is very conveniently located off the interstate and near restaurants. We stayed here to go to the Wings Over Houston Airshow. The airport is only about 15 minutes away and easy to get to. Highly recommend!

10

Stacie

24 Apr 2024

·

Stayed 3 nights

The service was great! The shopping was great! The hotel was safe and clean

10

Rene

14 Sept 2023

·

Stayed 3 nights

The hotel was very clean and a great location for us. So close to our friends and to various places that we wanted to visit. Staff was friendly and we had no issues with anything.

10

Carolina

15 May 2025

·

Stayed 1 night

I always stay here because its a great hotel with secured gated parking.

10

Joe

19 Apr 2024

·

Stayed 1 night

The place was clean had everything needed for a short stay close to anything and everything . Parking space could be a little better.

10

Kellie

24 Mar 2024

·

Stayed 1 night

Great place!! Very clean, spacious and lots of great food and shopping very close by. Loved it!

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Dining

Several reviews note there is no breakfast; an on-site store supports self-catering. Guests rely on nearby dining.

Related guest reviews

6

Deborah

21 Apr 2023

·

Stayed 1 night

This hotel SHOULD have gotten very high ratings except for their lack of concern for a hot shower. Upon arrival, the lobby, halls, and rooms were ridiculously cold from A/C. We turned off AC for awhile, then had to turn on HEAT to warm the room back up. Finally, my daughter took a shower to get rid of the chill but the water was lukewarm. I paid for two rooms. Early next morning I attempted to shower and again it was only lukewarm so we never showered. I told the front desk I was disappointed I could not get a hot shower after spending nearly $300. He said, "Yeah, I heard about that. I'm sorry." So they are aware the water temp is not acceptable and apparently feel there is no need to fix the issue or credit customers for it. Such a shame! The hotel is otherwise nice, even if there is no pool or breakfast.

8

Deidre

28 Apr 2024

·

Stayed 1 night

Super great staff, clean and comfy room. The downfalls for me: no breakfast, no pool, & only diet drinks were stocked. The people upstairs from us sounded like they were having a bowling party. We did contact the front desk and they made a call upstairs, which seem to fix the issue. Again, the hotel staff was great!!!

10

Mary

18 Feb 2024

·

Stayed 2 nights

Very reasonable priced. Liked the fact that there were laundry facilities, a place to buy basic food for cooking in our suite. Bed was very comfortable.

10

Karen

2 May 2024

·

Stayed 2 nights

My go-to place when staying in Pasadena for work. My favorite thing is the bedding...great pillows and plenty of them and the softest bedding ever. The full-size refrigerator with ice maker, kitchenette, dishwasher, and in-house sundry store make it very convenient for my business travel.

10

Michael

31 Aug 2023

·

Stayed 1 night

Beautiful property but wish they had a breakfast option

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $124	2 $124	3 $124	4 $123	5 $121	6 $106	7 $110
8 $109	9 $114	10 $115	11 $121	12 $123	13 $106	14 $111
15 $112	16 $117	17 $120	18 $130	19 $116	20 $108	21 $110
22 $103	23 $91	24 $91	25 $91	26 $103	27 $99	28 $103
29 $108	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $112	2 $112	3 $112	4 $99	5 $103
6 $112	7 $108	8 $112	9 $112	10 $116	11 $99	12 $108
13 $108	14 $108	15 $119	16 $115	17 $123	18 $105	19 $106
20 $106	21 $93	22 $93	23 $93	24 $110	25 $101	26 $106
27 $105	28 $97	29 $97	30 $97	31 $126

Candlewood Suites - Houston - Pasadena by IHG

Prices for Candlewood Suites - Houston - Pasadena by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed (Communications)

Studio Suite, 1 Queen Bed

Studio Suite, 1 King Bed, Roll-In Shower (Communications, Roll-In Shower)

Studio Suite, 2 Queen Beds

Studio Suite

Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobility, Access Tub)

Studio Suite, 2 Queen Beds (Communications)

Suite, 1 Bedroom, Accessible Bathtub (Comms, Mobility, Access Tub)

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

Studio Suite, 1 Bedroom

Guest reviews of Candlewood Suites - Houston - Pasadena by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites - Houston - Pasadena by IHG

Prices for upcoming dates