Hotel West

Rude staff and infested with bed bugs on the upper floors

A fine hotel for the price. And don't let the location scare you; it is not in the middle of the night life scene.

Gay sexy neighborhood No problems

Good value for a stay on the Reeperbahn.

Sweet little place that is fine for bridging the night, but not a place I would stay more than one night in. It is very well isolated from outside noise, but some guests were shockingly loud in the morning hours before checkout (8 to 9 am, while checkout is at 11 am). Check-In and the evening at the accomodation were simple and pleasant (even if we were met with a surprise 'culture tax' of 4€). The gentleman at the reception was very kind despite us looking a little funny wearing costumes after a convention. He gave us our room card, and all was well. After our rest, which went largely undisturbed until after 8 am, as mentioned above. For a little bit, we had no water in the bathroom sink. Not sure why that was. It worked again after about 30 minutes, so I hadn't contacted anyone about it. Since we were about to check-out, we also hadn't gotten to let them know about the little bugs on the walls that we hadn't noticed the night prior. I would've liked to let someone know. But upon returning to the information, trying to check-out, we found no one at the reception. So we waited. And another pair came down shortly after. Waited with us. 5 minutes. Then they left their card, and told us they had to catch their train. We waited some more. Two more pairs joined us, in those 15 minutes, the phone rang twice, still no person returning to the desk. No little bell either. We added our card to the previous pair's, and left. Unless in a pinch, we probably won't return.