Name: Hotel Marco Polo
Address: Börnestr.14, Eilbek, Hamburg, Germany, Hamburg, Germany
Rating: 7.62

Guest reviews

7.6

Good

Based on 251 verified reviews

Facilities

6.3

Cleanliness

5.7

Rooms

5.7

Service

7

Location

6.7

Dining

6.3

Who stays here?

Business

38%

Couple

27%

Family

6%

Solo

27%

2

Carsten

3 weeks ago

·

Stayed 1 night

Friendly receptionist checked me in but surprised as the hotel was out of coffee Breakfast was booked and paid for but not served at the hotel any longer. Bathroom dirty and many things not working at all. Warren out beds and not even shampoo in the room. Paid 200€ for one night as only few available rooms in Hamburg but they should be ashamed to charge anything above 50€. Never again Hotel Marco Polo

6

Tea

16 Oct 2025

·

Stayed 2 nights

In short: If you can handle dirty, you will maybe be okay. If you can't, you probably will check out after 5 minutes and find something else. Clean: The toilet and the floor (mostly). Maybe clean: Bedsheets seemed clean, but also had old perfumed odor (like from a previous guest). The same with the towels. Not clean: See pictures. Bedrail (hair grease?) radiator (brown splashes), walls (blood?), light contacts (finger grease?), shower ceiling and walls (mold), shower floor (dirt), sink (grime).

2

Tarkan

27 Oct 2025

·

Stayed 1 night

Bitte Bewertungen lesen und daran arbeiten. Für mich war das Bett der entscheidende Punkt abzureisen.

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6

Roy

29 Aug 2025

·

Stayed 4 nights

Naja vielleicht hatte ich einfach nur Pech mit meinem Zimmer ich hatte ein Nichtraucherzimmer das erst was ich fand war ein Zigarettenstummel . Das ganze Hotel ist ein wenig in die Jahre gekommen.

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8

Maria

7 Jul 2025

·

Stayed 1 night

Schnelle Antwort

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Börnestr.14, Eilbek, Hamburg, Germany

Location

Located in Hamburg (Wandsbek), Hotel Marco Polo is within a 10-minute drive of Miniatur Wunderland and Hamburg Cruise Center. This hotel is 4 mi (6.5 km) from Elbe Philharmonic Hall and 4.8 mi (7.7 km) from St. Pauli Piers.

Horner Rennbahn(1.6 Miles)

Marienkrankenhaus(1.7 Miles)

Mundsburg Center(1.7 Miles)

Alster Lakes(2 Miles)

Helmut Schmidt University(2.4 Miles)

Stadtpark(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Limited uncovered valet parking is available on-site for a fee of EUR 10 per day. No reservation is required.

Buffet breakfasts are available daily from 7 AM to 10 AM for a fee of approximately EUR 12.9 for adults and EUR 9.9 for children.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in is from 2:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The property is located in Hamburg (Wandsbek), within a 10-minute drive of Miniatur Wunderland and Hamburg Cruise Center. It is approximately 4 miles from Elbe Philharmonic Hall and 4.1 miles from Hamburg Messe and Congress. Public transport options are available nearby.

One child aged 6 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for an additional fee. Guests should request this in advance for confirmation.

Hotel Marco Polo

Amenities

Property description

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Guest reviews