Baobab Beach Resort & Spa

Fantastic hotel, excellent staff who cant do enough for the guests. Great pool party sad to leave and we will return

I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.

Very beautiful hotel with 3 infinity pools. Nice variety of food. Service was very good. People are really kinds

Staff is excellent: personable, polite, helpful, engaging. Nicely done! We would have liked to see a small table between lounge chairs under the umbrellas as there was no place to put a drink or other items. Also, would have appreciated waiters to come around occasionally and offer drinks.

They have a silly policy about pool towels and a token they provide without briefing you about it. Then try and bill you extra upon check-out. This ruined my otherwise okay experience. Would not recommend as there are better options along the same road.

Beautiful all inclusive resort on Diani Beach, about an hour drive from Mombasa International Airport. I had the sea facing Deluxe Room which was absolutely beautiful and spacious. A shuttle is available for a fee to pick you up or drop off at airport. Days have low tide so you can walk on the beach. Resort has Pullman Tours office that can book off base excursions as well as book a snorkeling trip to the sand bar during low tide. I recommend the Mombasa city tour as they take you to the Akamba Market that has 2500 wood carving artists that sell their crafts at excellent prices and most of the money goes directly to the artist. Meals include buffets with food and desserts from around the world. Egg stations available in the morning for scrambles/omelettes and pasta stations at lunch/dinner as well as many other foods. Gym available for a daily fee. Recommend getting a massage at the Spa! Rooms are seaside so you hear ocean roar while receiving an amazing massage. Resort offers several pools- one of which is an adults only. Overall amazing stay. Would stay again- highly recommend!

Excellent hotel and the staff have top quality customer service . Lovely pools, amazing beach views, unlimited drinks and wildlife ! This is literally a place you would see on the TV and say I would love to go there. There are some huge renovations going on at the hotel and it did not mention this on the booking which normally I would leave a negative feedback for but due to the vast size of the place it will not affect your stay in anyway apart from the late night restaurant which is usuallly opened till 12 being closed. Also check out the watersports at baobao at the Freetyme water-sports counter, those guys were fantastic and I highly recommend this resort to anyone.

My girlfriend and I really enjoyed our stay. The food was good but a bit repetitive. Most of the staff was very kind. The property was beautifully maintained and the same goes with the pools. The evening entertainment was fantastic 👌! The monkeys will steal everything that they want though if you aren't very careful.

Hotel très bien situé, très propre. Les restaurants inclus dans le all inclusive proposent tous la même chose et tous les jours la même chose. C'est dommage. Les employés sont très serviables. Les activités sont très sympas (aerobic, zumba, jeu de pallets). Le service de navette pour l'aéroport d'Ukunda est efficace.

My husband. snd I spent 4 nights at Baobab in February 2024 and had a wonderful experience. our room was comfortable, air conditioned and had a nice view. The staff was friendly and accommodating. The infinity pool was great and the activities ppl enthusiastic without being annoying. Water aerobics was really fun to watch. The buffet is great. plenty of selections. However the private dining restaurants were awesome. we had dinner at the sane one twice because the food was top notch. Great place! The drive from Mombassa took 2 hours due yo traffic and time of day so be prepared fir that. Going back it took 30 minutes

It was a refreshing and amazing experience. Friendly staff, clean environment and experience of nature. Thanks Baobab Beach Resort for making my stay awesome

룸이 깨끗하고 쾌적해 기분이 좋았다. 특별히 침대가 몸에 편안함을 주어 수면에 도움이 컸다. 음식도 깔끔하게 맛있었고 평온한 바다를 바라보며 기분좋게 편안하게 식사한 것이 호텔선택을 잘 한 것 같아 좋았다. 인터넷도 빵빵!! 한가지, 룸에 비누를 갖다놓지 않아서 좀 불편했다. 하지만 잘 쉴 수 있는 곳이어서 이런 일로 기분이 나쁘지는 않았다.

cleanliness, Overall Hospitality of the staff. entertainment was unique.

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.

My girlfriend and I really enjoyed our stay. The food was good but a bit repetitive. Most of the staff was very kind. The property was beautifully maintained and the same goes with the pools. The evening entertainment was fantastic 👌! The monkeys will steal everything that they want though if you aren't very careful.

Hotel très bien situé, très propre. Les restaurants inclus dans le all inclusive proposent tous la même chose et tous les jours la même chose. C'est dommage. Les employés sont très serviables. Les activités sont très sympas (aerobic, zumba, jeu de pallets). Le service de navette pour l'aéroport d'Ukunda est efficace.

Beautiful kept grounds and extremely nice staff. The room was very comfy. The buffet was unbelievably delicious and lots of variety. The security guard Micheal was so helpful and nice whenever we needed some advice. Thanks for a great vacation!

Great place and food but a lot of maintenance needs doing

La struttura si presenta molto bene, con ampi spazi e la cura si evidenziano in ogni parte. Il personale è molto gentile e disponibile, magari non sempre tempestivo nel rispondere alle richieste che comunque vengono , con i loro tempi, soddisfatte. Non guasterebbe un rinnovamento di alcune parti della stanza, per lo più nel bagno, dove gli accessori è evidentemente che sono li da parecchio. L'onesta e correttezza del personale è da sottolineare..avendo erroneamente lasciato la cassaforte aperta, al ritorno da una gita abbiamo trovato una foglio della direzione in cui ci comunicava che avendola trovata aperta era stato fatto l'inventario del contenuto e messo in sicurezza da un addetto, che poi è venuto da noi per farci controllare ci fosse tutto e firmare . sicuramente un comportamento estremamente corretto da parte di tutto lo staff.

Loved it. But the toileting area i wasn't impressed with, needs to be maintained. There was a scorpion on the toilet area which i had to get rid of.

I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.

룸이 깨끗하고 쾌적해 기분이 좋았다. 특별히 침대가 몸에 편안함을 주어 수면에 도움이 컸다. 음식도 깔끔하게 맛있었고 평온한 바다를 바라보며 기분좋게 편안하게 식사한 것이 호텔선택을 잘 한 것 같아 좋았다. 인터넷도 빵빵!! 한가지, 룸에 비누를 갖다놓지 않아서 좀 불편했다. 하지만 잘 쉴 수 있는 곳이어서 이런 일로 기분이 나쁘지는 않았다.

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.

Beautiful all inclusive resort on Diani Beach, about an hour drive from Mombasa International Airport. I had the sea facing Deluxe Room which was absolutely beautiful and spacious. A shuttle is available for a fee to pick you up or drop off at airport. Days have low tide so you can walk on the beach. Resort has Pullman Tours office that can book off base excursions as well as book a snorkeling trip to the sand bar during low tide. I recommend the Mombasa city tour as they take you to the Akamba Market that has 2500 wood carving artists that sell their crafts at excellent prices and most of the money goes directly to the artist. Meals include buffets with food and desserts from around the world. Egg stations available in the morning for scrambles/omelettes and pasta stations at lunch/dinner as well as many other foods. Gym available for a daily fee. Recommend getting a massage at the Spa! Rooms are seaside so you hear ocean roar while receiving an amazing massage. Resort offers several pools- one of which is an adults only. Overall amazing stay. Would stay again- highly recommend!

Beautiful kept grounds and extremely nice staff. The room was very comfy. The buffet was unbelievably delicious and lots of variety. The security guard Micheal was so helpful and nice whenever we needed some advice. Thanks for a great vacation!

My husband. snd I spent 4 nights at Baobab in February 2024 and had a wonderful experience. our room was comfortable, air conditioned and had a nice view. The staff was friendly and accommodating. The infinity pool was great and the activities ppl enthusiastic without being annoying. Water aerobics was really fun to watch. The buffet is great. plenty of selections. However the private dining restaurants were awesome. we had dinner at the sane one twice because the food was top notch. Great place! The drive from Mombassa took 2 hours due yo traffic and time of day so be prepared fir that. Going back it took 30 minutes

La struttura si presenta molto bene, con ampi spazi e la cura si evidenziano in ogni parte. Il personale è molto gentile e disponibile, magari non sempre tempestivo nel rispondere alle richieste che comunque vengono , con i loro tempi, soddisfatte. Non guasterebbe un rinnovamento di alcune parti della stanza, per lo più nel bagno, dove gli accessori è evidentemente che sono li da parecchio. L'onesta e correttezza del personale è da sottolineare..avendo erroneamente lasciato la cassaforte aperta, al ritorno da una gita abbiamo trovato una foglio della direzione in cui ci comunicava che avendola trovata aperta era stato fatto l'inventario del contenuto e messo in sicurezza da un addetto, che poi è venuto da noi per farci controllare ci fosse tutto e firmare . sicuramente un comportamento estremamente corretto da parte di tutto lo staff.

Fantastic hotel, excellent staff who cant do enough for the guests. Great pool party sad to leave and we will return

SCAM: BEWARE. The hotel scammed me on payment for accommodation BEWARE! I booked through hotels.com and had an agreement in USD to pay on arrival at hotel. They originally charged in USD but to wrong card. When they put on the new card they charged in KEN shillings. This was a fe more GBP than if they USD but I thought ok as they said it covered the full amount for the accommodation plus $18 for shuttle transfer (same as usd payment made against initial card). On check-out 11 days later I saw they had charged extra for accommodation and asked why? Went back after an hour and said the manager wasn’t available yet. When we had to leave they just told me the manager confirmed it was correct and I had to pay and manager not available again! Spoke to manager via chat after I left and he said they made a mistake on initial payment and used wrong exchange rate - i explained they actually used the wrong exchange rate but have not heard back and has been over a week now. Clearly a SCAM or they would have resolved quickly. Overall this has cost me approx £50 extra through their “mistake”

I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.

Ett utmärkt hotell med alla bekvämligheter du kan önska. Men personalen var inte lika gästvänlig som på de övriga hotell under vår Kenya vistelse. Det genuina försvann tillsammans med storleken på hotellet.

The hotel is a wonderful relaxing place to stay. The restaurant staff and housekeepers were very friendly and helpful. Sadly the front desk staff were not so helpful, for example, having said we could use a room to shower before leaving, when the time came we were bluntly told it wasn't available. Their general unhelpful attitude left an unpleasant taste at the end of what was otherwise a lovely stay at the hotel.

I wanted to enjoy the resort however I was utterly disappointed with the service at the hotel from the check in. When we arrived the check in was chaotic. We were told to sit down off to the side not near the main lobby and wait. After about 45+ minutes of waiting and other travelers that were off European and Asian descent were being served that had arrived after us we were shocked we are African American. We went to the main counter and it was utter chaos. Phones rings, no welcome drink or welcome fresh towel was passed to us but again was passed to other guests that were other descent minus us. We waited an additional 10 minutes and was handed the key. We were not given an overview of the hotel, times for dinner or anything. Upon being taken to the room it was the wrong room we requested twin beds and was given a double. We were asked if they could put another bed in the room that already had a double. We walked back down to reception. We informed them no as that’s not what we requested. We went back to the lobby and waited another 10 minutes and was told the room would be ready in 3 hours. Very odd as it’s a massive resort and they were not at capacity. So in the meantime we asked about getting lunch as we had traveled and not eaten all day. We were told that lunch is served at specific times and go to the snack bar. I will give them that they did make an effort to accommodate and prepare something. The room was ready three hours later. After settling into the room and

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.

My husband. snd I spent 4 nights at Baobab in February 2024 and had a wonderful experience. our room was comfortable, air conditioned and had a nice view. The staff was friendly and accommodating. The infinity pool was great and the activities ppl enthusiastic without being annoying. Water aerobics was really fun to watch. The buffet is great. plenty of selections. However the private dining restaurants were awesome. we had dinner at the sane one twice because the food was top notch. Great place! The drive from Mombassa took 2 hours due yo traffic and time of day so be prepared fir that. Going back it took 30 minutes

Super service from all staff. Some confusion about what we were allowed after check out but this was eventually clarified to our satisfaction

Please do not waste your time at this property. The manager Patrick is nasty and doesn't care about travelers only about money. Charles is another manager that doesn't care about guests. I flew into the wrong airport and learned that this resort was 8 hours away. I spoke to the manager several times prior to this trip and he never mentioned this. I explained my situation to him, he said he would try to help me and ny husband on a partial refund but lied. After several attempts Patrick and Charles refused to help us by refunding some of our money. We had no where to go and we were stuck in another country with a room. The property refused to refund some of our money. The property does seem beautiful, but things to happen. The Management team showed no empathy or compassion. They don't care about guests there, they are all about the money. They are liars and will charge an additional fee for everything. Please pick another resort that really cares about the guests well being. Please pass on this resort, you will thank me later.

I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.

Hôtel très bien situé, très bonne qualité des infrastructures et personnel très compétent et agréable.

Fantastisk miljö och mycket fint hotell med vänlig personal.

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.

Beautiful all inclusive resort on Diani Beach, about an hour drive from Mombasa International Airport. I had the sea facing Deluxe Room which was absolutely beautiful and spacious. A shuttle is available for a fee to pick you up or drop off at airport. Days have low tide so you can walk on the beach. Resort has Pullman Tours office that can book off base excursions as well as book a snorkeling trip to the sand bar during low tide. I recommend the Mombasa city tour as they take you to the Akamba Market that has 2500 wood carving artists that sell their crafts at excellent prices and most of the money goes directly to the artist. Meals include buffets with food and desserts from around the world. Egg stations available in the morning for scrambles/omelettes and pasta stations at lunch/dinner as well as many other foods. Gym available for a daily fee. Recommend getting a massage at the Spa! Rooms are seaside so you hear ocean roar while receiving an amazing massage. Resort offers several pools- one of which is an adults only. Overall amazing stay. Would stay again- highly recommend!

Excellent hotel and the staff have top quality customer service . Lovely pools, amazing beach views, unlimited drinks and wildlife ! This is literally a place you would see on the TV and say I would love to go there. There are some huge renovations going on at the hotel and it did not mention this on the booking which normally I would leave a negative feedback for but due to the vast size of the place it will not affect your stay in anyway apart from the late night restaurant which is usuallly opened till 12 being closed. Also check out the watersports at baobao at the Freetyme water-sports counter, those guys were fantastic and I highly recommend this resort to anyone.

Hotel très bien situé, très propre. Les restaurants inclus dans le all inclusive proposent tous la même chose et tous les jours la même chose. C'est dommage. Les employés sont très serviables. Les activités sont très sympas (aerobic, zumba, jeu de pallets). Le service de navette pour l'aéroport d'Ukunda est efficace.

My husband. snd I spent 4 nights at Baobab in February 2024 and had a wonderful experience. our room was comfortable, air conditioned and had a nice view. The staff was friendly and accommodating. The infinity pool was great and the activities ppl enthusiastic without being annoying. Water aerobics was really fun to watch. The buffet is great. plenty of selections. However the private dining restaurants were awesome. we had dinner at the sane one twice because the food was top notch. Great place! The drive from Mombassa took 2 hours due yo traffic and time of day so be prepared fir that. Going back it took 30 minutes

Overall good hotel, but the all-inclusive package is not full. You can not choose some drinks as they are only provided as "premium drinks". Ice-cream is not included and cost extra. Staff is very eager to promote the á-la carte restaurants where you need to pay extra. One very bad thing is that the hotel allows beachboys to sell stuff and tours at the hotel premises, so you are not left alone. That really lowers the review. The price is high in the area and therefore I would expect a higher standard.

This was our third stay at Boabab and it won’t be our last. It’s at the far end of Diani but still accessible to the local shops with a tuk tuk. Staff are excellent, the food good and overall a beautiful place to be.

I had a fantastic stay at Baobab Beach Resort & Spa. The location on Diani Beach is stunning, with white sand and clear water. The staff were friendly and welcoming, and the all-inclusive food and drinks were excellent. The pools were clean, the rooms comfortable, and the whole atmosphere was relaxing. I’d definitely come back and recommend it to anyone looking for a great beach holiday in Kenya.

Very beautiful hotel with 3 infinity pools. Nice variety of food. Service was very good. People are really kinds

The resort is beautiful and the setting is fantastic. The beach is beautiful as are the various pool areas. The room was good, clean and comfortable. The food was just ok, what you would expect at a buffet. The service was ok overall. Great in the restaurants and other staff but the front desk service was lacking, they weren’t very friendly or helpful, giving out some conflicting information. Overall though I recommend the resort, it was a very nice relaxing stay.

My girlfriend and I really enjoyed our stay. The food was good but a bit repetitive. Most of the staff was very kind. The property was beautifully maintained and the same goes with the pools. The evening entertainment was fantastic 👌! The monkeys will steal everything that they want though if you aren't very careful.

Hotel très bien situé, très propre. Les restaurants inclus dans le all inclusive proposent tous la même chose et tous les jours la même chose. C'est dommage. Les employés sont très serviables. Les activités sont très sympas (aerobic, zumba, jeu de pallets). Le service de navette pour l'aéroport d'Ukunda est efficace.

Beautiful kept grounds and extremely nice staff. The room was very comfy. The buffet was unbelievably delicious and lots of variety. The security guard Micheal was so helpful and nice whenever we needed some advice. Thanks for a great vacation!

My husband. snd I spent 4 nights at Baobab in February 2024 and had a wonderful experience. our room was comfortable, air conditioned and had a nice view. The staff was friendly and accommodating. The infinity pool was great and the activities ppl enthusiastic without being annoying. Water aerobics was really fun to watch. The buffet is great. plenty of selections. However the private dining restaurants were awesome. we had dinner at the sane one twice because the food was top notch. Great place! The drive from Mombassa took 2 hours due yo traffic and time of day so be prepared fir that. Going back it took 30 minutes

Overall good hotel, but the all-inclusive package is not full. You can not choose some drinks as they are only provided as "premium drinks". Ice-cream is not included and cost extra. Staff is very eager to promote the á-la carte restaurants where you need to pay extra. One very bad thing is that the hotel allows beachboys to sell stuff and tours at the hotel premises, so you are not left alone. That really lowers the review. The price is high in the area and therefore I would expect a higher standard.

This was our third visit to The Baobab, and we thoroughly enjoyed our week there. The only drawback for us is that the dining choices were very heavy on Indian and local cuisine with not many other options. Still, we were always able to find something we liked and would definitely plan to visit again.

Not enough "simple" meal options, e.g. often basic potatoes are spiced up as a lot of other food. No good if you don't like spices and herbs. Staff were brilliant; helpful, freindly, other than on reception who made no eye contact or "jambo" if you were waiting and certainly didn't come across as happy.