Is parking available at the property?

Self parking is available on-site for a fee of CAD 8.00 per night, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kamloops, within a 5-minute drive of Thompson Rivers University and Kamloops Art Gallery. It is 0.1 mi from Lansdowne Village Shopping Centre and 0.3 mi from Kamloops Museum and Archives.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CAD 15.00 per night, and advance request or confirmation is required.

The Plaza Hotel Downtown in Kamloops

Average nightly price at The Plaza Hotel Downtown, Trademark Collection by Wyndham by month, last 12 months (USD)
Month	Average price
January	$63
February	$66
March	$75
April	$105
May	$126
June	$125
July	$119
August	$117
September	$121
October	$80
November	$62
December	$59

What guests think

At The Plaza Hotel Downtown, Trademark Collection by Wyndham, guests highlight the central downtown location and heritage charm, but note dated rooms, street and bar noise at night, and a challenging paid parking setup.

Many reviews praise friendly, accommodating staff. Cleanliness and maintenance are inconsistent, with some rooms tidy while others show wear or housekeeping lapses. Breakfast is included but feedback ranges from hot and satisfying to cold and limited; the lounge is convenient for drinks. Expect an affordable, character stay best for travellers prioritizing downtown access over modern polish and quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite facilities are basic: a small historic elevator, a lively lounge/bar, and limited paid parking that often requires an offsite lot. Pool and gym access are via the nearby YMCA rather than in the hotel.

Related guest reviews

8

Cornel

Jul 25, 2024

·

Stayed 1 night

Bloked my deposit money 150 CAD, for 4 days. Parking lot full of bums and crackheads.Elevator too small, only 4 persons fit in it..

6

Gordon

Jul 5, 2025

·

Stayed 1 night

First, be aware this is a very old property that had it been properly renovated could have project a retro-opulent atmosphere.... this hotel does not. Rather it just feels old and has lost its direction. The lobby and reception area have been massively compromised by a bar/lounge extension that tends to cramp and cheapen the experience. The hotel elements that could have added to the experience, (as an example the 80+ year old elevator) could have added charm and nostalgia had it been renovated to improve the experience while maintaining its early charm. Unfortunately, it is slow, creaky and feels unsafe. The very limited parking at the side of the hotel is insufficient and (considering the number of unhoused in it) does not appear safe.

8

David

Oct 20, 2025

·

Stayed 2 nights

Staff were great. Parking is problematic.

8

Bert

Feb 23, 2026

·

Stayed 2 nights

Clean . Quiet Thursday night. Loud from the bar Friday night till 3 am Saturday

4

Cory

Sep 4, 2025

·

Stayed 4 nights

The Parking is a huge issue. They have two rows of parking for about 20 cars. If you cant find a spot there you have to go a block and a half away to park. If no parking there you have to find your own parking. Yet they charge you $8 a night regardless. They have pay parking next door that costs an arm and a leg but more convenient than walking a block and a half with your stuff. Elevator takes forever, only fits 3 or 4 people. Pub on site is not great. Feels dirty and food options limited. Rooms are extremely small. Bathroom slightly bigger than a closet. Shower is like a phone booth, no room to turn, no shelves for shampoo, soap etc. Just all around an old beat down hotel. Would not recommend.

6

Juergen

Sep 2, 2024

·

Stayed 1 night

The parking was unacceptable. Two blocks away, unsecured and still a $8 charge.

4

Darren

Jul 7, 2025

·

Stayed 1 night

The ad for this hotel is misleading. There is limited parking on site, and additional parking 2 blocks away - it is all pay parking. Extra on top of the hotel fees. Also, it says there is a pool. There is no pool on site. It is across the road at the Y. I assume you have to pay for that as well. I did not ask, as i was disappointed with their false advertising.

6

Brad

Jul 5, 2025

·

Stayed 1 night

The place was okay and the staff were friendly. My biggest beef would be that they advertised The hotel as having a pool. There is no pool. If you want to go swimming, they will let you into the YMCA (I'm about three blocks away) for free with your room card. In my opinion it was false advertising.

4

John

Jun 4, 2025

·

Stayed 1 night

Parking problem. Not enough space even though daily fee was paid.

8

Mohammad

Oct 6, 2025

·

Stayed 1 night

Old but Good service and cleanliness Breakfast was ok No parking Need to pay at parking lots

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Cleanliness

Cleanliness is inconsistent: several guests report stained linens, mold, and poorly cleaned bathrooms or carpets, while others found rooms clean. Visible wear and maintenance issues such as chipped fixtures also appear.

Related guest reviews

8

Joey

Aug 17, 2025

·

Stayed 1 night

Room was not cleaned properly from previous guest. Found plastic stir sticks behind dresser. Stained tile on bathroom floor.

6

Lawrence

Aug 1, 2025

·

Stayed 1 night

Terrible mattress. Stained bedding. Got fresh bedding, also stained. No free parking.

2

Lee

Jul 30, 2025

·

Stayed 1 night

Bed sheets dirty and full of hair . Sink also full of hair and hotel really outdated

6

Brigitte

Jul 28, 2025

·

Stayed 1 night

Check in and check out were quick and easy. Decent breakfast. The common areas and room were in very poor condition. The carpets are either very faded or very dirty and there were nicks, scrapes, and scuff marks all over the walls, trim, etc. The furniture in the two queen room was in poor condition and the roller blind was cheap, dirty, and broken, as was the window screen. The bathroom ceiling had recently been replaced and was still just drywall that hadn't been mudded, taped, or painted (it was also damaged in several places). The bathroom walls were painted over panelling, not drywall, and the makeup mirror had been mounted on external hardware, which did not look good at all. The bathtub was missing a plug so we could not give our little guy a shower. The whole place was covered in a layer of grime and was extremely outdated and the floor our room was on had a strong smell of body odor. Service was great but will not be back.

10

Donald

Aug 3, 2025

·

Stayed 1 night

The hotel is older, but it did not feel like that inside. Smelled new, very clean. Room was quiet. Bed comfortable and all bedding was obviously fresh and clean. Staff is very helpful, and the hot breakfast was nice.

4

David

Nov 3, 2025

·

Stayed 1 night

The good first. Staff were friendly and the breakfast was adequate. Hotel was kinda interesting in and old timey kind of way. The room was dirty. Looked like it hadn't been vacuumed in a couple of weeks and deep cleaned this decade. Bathroom fixtures/tiles were chipped and cracked. The worst part though was that my room overlooked the parking lot above the bar which turns into a nightclub (at least on Saturdays). Loud bass music and street noise into the wee hours. Also there was a food truck parked immediately below my window that had a loud generator running the whole time. Not much sleep to be had! Also it's in a sketchy part of town. I could have paid $8 to park in their parking lot, but it's tucked off the street so I feel safer parking my truck in the free street parking.

2

Paul

Apr 23, 2025

·

Stayed 1 night

We checked into this room and immediately left, the room was terrible, the sheets were dirty, the pillow cases were yellow, the wall paper was filthy and peeling off, the bath was dripping and not draining away so there was an inch of dirty water in the bottom and the curtains were way to small for the window and were held together with bulldog clips letting a lot of light in. Outside of the terrible room the car park was frequented by about 6 drug addicts leaning on the cars. The car park was very tight and also used by the very busy liquor store under hotel, I didn’t feel my hire car would be safe there overnight. Under the hotel there is also a bar that had very loud music on with a lot of drunk people in. Also in the bar is an unlocked door that leads to the hotel lobby and stairs where I saw a few people walk through and up the stairs without any challenge from the reception staff, I felt this was very unsafe having children with me. When complaining about all of this I was told there were no other rooms available so we decided to leave, we weren’t offered any of the money back but decided it was worth loosing the money and staying somewhere else. On returning to The UK I complained on 4 separate occasions to Expedia as this hotel is not as they advertised, I haven’t had any replies on the first 3 attempts, today I was told the hotel offered us other rooms and accommodation in a partner hotel, this was a complete lie, why would I have turned down this option?

10

Todd

Oct 20, 2025

·

Stayed 1 night

Room was clean ,crisp clean sheets,and a comfortable bed ,it's a quaint hotel with some history

4

Manish

Feb 6, 2026

·

Stayed 1 night

I stayed at this hotel recently and wanted to share an honest, balanced review. The main issue was the condition of the room. It felt quite old and not well maintained, and unfortunately it did not feel clean or comfortable. There were visible stains and marks along the skirting boards and on the bathroom floor, which gave the impression that deeper cleaning and general upkeep are needed. The thermostat was old and non-functional, making temperature control difficult. Additionally, the main room door had a noticeable gap of a couple of inches at the bottom, which affected both comfort and noise. Noise was another concern. While this is a downtown location and some street noise is expected, the windows were not well soundproofed. I could clearly hear pedestrian crossing beepers, traffic lights, and street activity throughout the night, which made it difficult to sleep. Breakfast was available, but options were limited, especially for guests looking for fresh or healthy choices. There were pancakes and potato wedges that appeared freshly made, along with packaged items such as muffins and toast in cling wrap. However, there were no fresh fruits or other healthier options, and for those who don’t eat meat, the choices were very limited beyond scrambled eggs. Parking was an additional cost, which is understandable for a downtown hotel. However, the parking lot itself did not feel very safe or secure. There were many homeless individuals present, which is a broader, province-wide

4

Hunter

Oct 31, 2025

·

Stayed 1 night

There was black mold in the shower and it looked disgusting we didn’t shower. We also had housekeeping walk in at 10:00am a whole hour before checkout while we were still in bed.

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Rooms

Rooms are dated and often small, with compact bathrooms and thin walls; noise from the street or bar can disturb sleep. Temperature control and AC can be unreliable, though some guests found beds comfortable or rooms quiet.

Related guest reviews

8

Elizabeth

Oct 9, 2024

·

Stayed 2 nights

an older hotel which has it's own character. Room was large, however, the small Tv was quite a distance from the bed and the remote was very challenging. investing in a larger tv would solve that problem. Bed was comfortable.

6

Michael

Oct 10, 2025

·

Stayed 1 night

Clean but very dated and basic. Room was small, a safe was provided but inaccessible due to furniture being in the way. The room had an aircon unit, not required in October which further restricted space. Breakfast was meagre and not a continental breakfast in its purest form. There was no milk which had to be requested from the one staff member who seemed overworked. The hotel is next to a liquor store where the carpark is located which raised some concern about the vehicles safety, fortunately it was fine. Overall I was surprised that the property is part of the Wyndham Group.

8

Wayne

Dec 6, 2025

·

Stayed 1 night

Yes all great , except unless you are full you may not want to book the room right behind the elevator…kinda noisy !!!

8

Liana

Apr 10, 2025

·

Stayed 1 night

Pros: Pleasant and efficient desk staff, Delicious pub style dinner with included alcoholic drink, very friendly & helpful young gentleman waiter. Public areas of historic building well kept. Cons: (why I cry a little) Our king bed room had several small easily remedied maintenance issues - one side curtain missing entirely, the other side curtain hanging by 1 hook which just needed the little track eyes for the rest of the hooks. Vintage/antique style furniture paint was badly chipped - just needed a little bit of colour to cover those marks. The TV remote would not turn the TV on/off or do volume (the other buttons worked although we had to do the volume/on/off commands using buttons on the front of the TV.) The roller blind did not stay at the spot you rolled it to, but had to be fully rolled to the top or puddled on the sill completely rolled down. Good thing the windows actually open because we had to turn the thermostat down to 50F, run the fan, and open the window 6 inches and keep it that way all afternoon and overnight to cool the room down from 78F (the temp when we arrived.) The Plaza is such an historic and beautiful old building with a neat original 1920's Otis 3 person elevator and beautiful original wood floors and I really hate to see it come into disrepair when it could be (and has been) so much more. As a Wyndham property I implore you, please get on top of daily simple maintenance tasks to improve customer satisfaction and bring her back to her heyday

8

Bishakha

Sep 2, 2025

·

Stayed 1 night

The room was quite small. The bathroom only had a shower (no tub). There was no counterspace in the bathroom. Also, there was construction right next to the building. Otherwise, the hotel had a nice charm. Very clean. Had to pay for parking, but got two free drinks at the hotel restaurant. Overall, a good experience.

10

Chaylene

Oct 25, 2025

·

Stayed 2 nights

So nice and quiet

8

Brad

Oct 9, 2025

·

Stayed 1 night

The room was too hot and we couldn’t get it down to an acceptable temperature 70 degrees. The breakfast was great and staff was pleasant

6

Debbie

Jul 27, 2025

·

Stayed 2 nights

For what we wanted it worked.....close to everything downtown including the night market and buskers festival. Breakfast was good, Tumbleweed Lounge had good food and drinks. What we didn't like....parking a block away....that's ridiculous. Luckily we are healthy older people and can make the walk. The small shower....my bf has bruises on his elbow from washing his hair and hitting the walls. No tub, no A/C....it's Kamloops people! We had to open the window for a breeze and then couldn't sleep because of the bars letting out.

6

Rob

Jan 1, 2026

·

Stayed 5 nights

Good location downtown but very noisy at night if your room is on the 4th ave side. There is an outdoor speaker playing the music from the pub. Hot water in the shower/tub was randomly hot and warm. Our secondary lock on the door was broken and therefore non functional. Pay close attention to where you park if you pay for hotel parking. They have a small sign at the front desk (that’s easy to miss if you’re not at the right side of the desk) showing where the hotel parking is. It is basically one big lot that’s part private lot, part hotel lot. When there’s lots of snow it’s easy to not see where one ends and the other begins. Staff should warn you verbally when you pay for parking at check in. From desk girl was not about to do anything to help me resolve my ticket

6

Ruth Mary

Oct 24, 2025

·

Stayed 1 night

Room temperature was too hot and no air conditioning!!!!! Not comfortable at all and couldn't sleep (sweating)

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Service

Staff are frequently described as friendly and helpful, resolving issues and offering upgrades. However, there are reports of slow or absent front-desk service and occasional check-in or room assignment errors.

Related guest reviews

8

Rick

Sep 16, 2025

·

Stayed 1 night

A few issues with our room that needed to be addressed. It’s an old hotel that does need a bit of upgrading. However the staff is very polite and helpful. I had been a bit upset about the issues in our room which prevented us from getting ready to go out for the evening. The front desk person was so kind to upgrade us to a different room which was lovely. Thank you for that 😊 Good value for the money. Will come back. 8

10

annmarie

Oct 15, 2025

·

Stayed 1 night

Very nice hotel. Greeted us with open arms. Loved the lounge was attached and we got a free drink each with our reservation. Our room was a little cold so front desk girl ran us up a room heater Would definitely recommend and stay here again.

2

JA

Oct 25, 2025

·

Stayed 2 nights

Around afternoon, we complained about the air conditioning in our room because it was too hot. The staff said she would adjust the temperature, but it was still too hot until the evening. We had an infant with us, who was getting so uncomfortable and cranky because it was past her bedtime. We approached the staff again, and she said she could move us to another room. She gave us the room key, but when we opened the other room, we were surprised to find another guest there. She wasn’t even apologetic about what happened and insisted on transferring us to a different room again. The next day, we had a big event and were out of the hotel all day, but she wanted us to transfer our room at 12nn because there were guests coming in. Her attitude was awful, and we had the worst stay there that we should have had comfort at a hotel.

6

Mark

Sep 5, 2025

·

Stayed 1 night

Because the parking lot beside the hotel was full, I had to park in an alternative lot. The directions the desk clerk gave me were confusing. First she tried to direct me down a street that was blocked off due to construction, then she tried to direct me the wrong way down a one way street. On my third time going to the desk for directions, she started to talk down to me. When I finally found the parking lot, she told me I had parked in the wrong spot and i had to go out for the fifth time and move my car. Since I paid a total of almost $250 for one night, I would have expected a lot more courtesy, and less attitude.

10

Sheryl

Nov 3, 2025

·

Stayed 1 night

Always just a great place to stay, staff are amazing

10

Jaspinder Kaur

Nov 13, 2025

·

Stayed 1 night

I don’t remember the girl who helped us with check in but she was very friendly and really helped us a lot

8

Karen

Feb 26, 2025

·

Stayed 1 night

Staff is very accommodating. When I asked for a room change they did it immediately without question.

2

Andrey

Aug 30, 2025

·

Stayed 1 night

Terrible service - there was nobody at the front desk when we arrived, waited 20 min until somebody showed up. Stay away from this place.

8

Cameron

Sep 30, 2025

·

Stayed 1 night

We arrived about 1.5hrs early from our check in and the helpful staff got us checked in immediately. The hotel bar had on a good selection of drinks and sports on the huge tv. For an older hotel, the room was clean and the bathroom was spotless. Free parking was a bonus and also a complimentary buffet style breakfast in the morning which we didn’t expect. Would recommend this hotel to anyone .

10

Erin

Dec 31, 2025

·

Stayed 1 night

The staff is absolutely incredible! Always going above and beyond!

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Location

Central downtown location with easy walking to restaurants, shops, and venues. Several guests felt the surrounding area was rough and noisy, with visible homelessness and safety concerns at night.

Related guest reviews

8

Les

Oct 7, 2025

·

Stayed 3 nights

Location is great but the downtown core is concerning

8

CARMINO

Aug 17, 2025

·

Stayed 1 night

The hotel is centrally located so is convenient with bars and restaurants close by. We only stayed one night as it was to break up the long 9 hour drive from Jasper to Whistler so didn’t have anything planned for the area. Parking is available but is very limited at the hotel. They do offer parking up the road by the double tree hotel so if you arrive and can’t park at the hotel going and ask reception and they will show you where to park. The hotel staff were helpful and friendly and breakfast was included. The hotel itself felt dated and tired but for the one night transiting through it did everything we wanted.

10

David

Sep 30, 2025

·

Stayed 1 night

The Plaza is our go to hotel when overnighting in Kamloops. It's convenient, well prized and there are good options for coffee, dining and drinks within walking distance to the hotel.

2

Ayo

Aug 16, 2025

·

Stayed 1 night

I did not even check in. I had to forfeit my money. The neighborhood is not ideal for people with family and valuables in vehicle.

10

Michael

Sep 28, 2025

·

Stayed 1 night

Location is great if you are looking at staying downtown.

10

Lisa

Jul 1, 2025

·

Stayed 1 night

The Plaza is in the heart of downtown Kamloops. Victoria street is lovely and walkable with many cafes, restaraunts and locally owned shops.

8

Glenn

Oct 18, 2025

·

Stayed 1 night

Nice hotel but the surrounding area was very nasty with homeless, drugs and very unsavoury people

8

Stefania

Sep 22, 2025

·

Stayed 1 night

Good location

8

Trevor

Sep 22, 2025

·

Stayed 1 night

Hard to beat the location. It is older but has a certain charm.

8

Patrice

Jun 5, 2025

·

Stayed 1 night

Great stay, bed very comfortable and friendly staff. Location is excellent!

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Dining

Breakfast is included but feedback is mixed, with recurring comments about cold food and limited variety; some guests enjoyed it. The on-site lounge serves drinks and meals, sometimes with vouchers, and quality ranges from average to good.

Related guest reviews

6

Peter

Jan 3, 2026

·

Stayed 6 nights

Breakfast food was limited, some morning the food was cold and the coffee was weak.

6

Tristen

Jul 29, 2025

·

Stayed 1 night

The hotel itself was absolutely beautiful. The old heritage of this hotel was very cute and reminded me of what an older hotel looks like. But the restaurant was not great the servers were great, very friendly. But the food was terrible.

10

Diana

Oct 9, 2025

·

Stayed 1 night

Breakfast still needs upgrades. Cold eggs and potatoes. Sausages good, but just warm.There used to be yogurt. No more. Plastic cups. Service excellent as usual from front desk. Bathroom in room could use some touch ups. Rough around the edges. Good location.

8

Kathryn

Oct 6, 2025

·

Stayed 1 night

Room was clean and well stocked. Staff were great. Pub and lounge in the hotel was perfect for dinner and hot complimentarybreakfast! Unexpected trivia night at the pub was very fun! Limited parking beside the hotel, especially for pick up trucks, but there is a 2nd lot one block away.

8

Gregory

Sep 11, 2025

·

Stayed 1 night

It did the trick for a one night stay as I was passing through Kamloops. Must say the breakfast wasn't good the morning I had it. Food was cold, eggs didn't taste like eggs. Ugh!!

6

Colin J

Sep 13, 2025

·

Stayed 1 night

The hotel shows its age but is clean. Parking close to the hotel so we were a little concerned about our vehicle's safety given the transients in the area. Free breakfast was not very good. Eggs, sausages, hashbrowns and french toast were all cold so we had muffin and coffee.

8

Joe

Jul 31, 2025

·

Stayed 2 nights

Oldest property in Kamloops. Old but nice hotel with nice breakfast each morning. Other nice facilities such as golf simulator and pub there. Friendly staff !

8

Diana

Nov 20, 2025

·

Stayed 1 night

Rather worn, but like kthe "character". Breakfast is always the weakest link here. Not always hot. Not refilled reg there used to be. Orange juice "turning". All in all

6

Janette

Sep 15, 2025

·

Stayed 1 night

Our room was nicely decorated and very clean. The bathroom has no counter so there was no where for my toiletry bag. The food in the Tumbleweed Lounge was disappointing. The veggies that came with the salmon dinner tasted like they were from a frozen bag of veggies, not fresh, very soggy. The free breakfast OK but get there early as the food was sparse andcold when we arrived at 8:30am.

8

Elaine

Dec 21, 2025

·

Stayed 2 nights

Self serve breakfast. Liquid eggs crepe like rolled. Nice tainting sausages. Deep fried hash browns. A selection of bread and cereals. Orange and Cranberry juice. Served in the lounge from 6 -9 am. Upon check in, given a drink coupon (wine or beer) of $10 spent in the sport bar lounge before 9pm.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $59	3 $59	4 $59	5 $59	6 $59	7 $59
8 $58	9 $59	10 $59	11 $59	12 $59	13 $60	14 $59
15 $57	16 $64	17 $64	18 $64	19 $64	20 $78	21 $78
22 $62	23 $65	24 $65	25 $65	26 $62	27 $62	28 $65
29 $65	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
		1 $66	2 $65	3 $62	4 $62	5 $65
6 $62	7 $65	8 $65	9 $65	10 $66	11 $65	12 $65
13 $65	14 $65	15 $65	16 $65	17 $65	18 $65	19 $62
20 $65	21 $65	22 $62	23 $62	24 $62	25 $65	26 $65
27 $65	28 $66	29 $65	30 $65	31 $72

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Prices for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Room, 1 Double Bed

Family Suite, Multiple Beds (Two Bedroom)

Room, 2 Double Beds

Room, 2 Twin Beds

Room, 2 Queen Beds

Room, 1 King Bed

Suite, 1 King Bed (One-Bedroom)

Guest reviews of The Plaza Hotel Downtown, Trademark Collection by Wyndham

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about The Plaza Hotel Downtown, Trademark Collection by Wyndham

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