Name: AC Hotel by Marriott Orlando Downtown - Stay, Sip & Experience Downtown Orlando
Address: 333 South Garland Avenue, City District, Orlando, Florida, United States of America, Orlando, Orange County, US
Price range: US$171–US$647 per night
Rating: 8.7

What guests think

At AC Hotel by Marriott Orlando Downtown, guests consistently praise the walkable location for events at the Kia/Amway Center and Dr. Phillips Center, the clean, modern rooms with skyline views, and the lively rooftop bar and lounge.

However, many note traffic and music noise, with earplugs and sound machines provided but not eliminating it. Parking is paid and can be confusing or slow, and elevator waits are common during events. Staff are frequently described as friendly and helpful, though experiences vary, with occasional housekeeping missteps and busy periods affecting responsiveness. Expect a stylish, central base best suited for event-goers and nightlife, with some trade-offs in noise and logistics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop sky bar and lounge are a highlight with city views. Facilities trade-offs include paid parking (valet/garage) that can be slow or confusing, frequent elevator waits at busy times, and no pool.

Related guest reviews

8

Jessica

25 Nov 2023

·

Stayed 1 night

The hotel and staff were very nice. My only complaint was the elevator. Only 2 were running and it took anywhere from 10-15 minutes to be able to use it

10

Michelle

12 Oct 2025

·

Stayed 2 nights

The room was very clean and I was able to request cleaning from the app - so convenient. Staff was very helpful. Only complaint, they only have 4 elevators - so it was a bit of a wait anytime we wanted to use them.

8

Wendy

23 Sept 2025

·

Stayed 2 nights

The hotel was clean and a 6 minute walk to the Kia Arena which was ideal, and the staff were nice and helpful. However, they charged daily for parking ($25 a day) and the ice machine didn’t work. I don’t think guests should have to pay for parking and if there is a fee it shouldn’t be so much per day. These are the reasons why I gave the property 4 stars instead of 5.

4

Holly

7 Feb 2023

·

Stayed 1 night

They were not prepared for a fully booked hotel. No rooms were ready because they let the previous night guests have a late checkout of 4pm when check in was supposed to be at 3pm. There were lines for all the elevators as well as being backed up for valet parking.

8

Aurora

11 Oct 2025

·

Stayed 1 night

Did not like the parking system, and it was not expected since we had to use a credit card to self-park. The lobby, strangely enough, is on the 18th floor… also not expected or explained. Outside of that, excellent location if you’re going to the Kia Center. Walkable and safe.

10

Mercede

29 Apr 2025

·

Stayed 1 night

We had no issues with the stay itself. The host who checked me in was prompt and professional. She recommended local places to eat and visit. The room was clean and tidy. We had a delay in retrieving the car, however, it was after the game. I would recommend that the valet send a more accurate wate time or text when the car was ready as we waited in the lobby for 45 minutes.

10

Jo Lynn

28 Jul 2025

·

Stayed 3 nights

freat location and so close to Kia Center (walk) and places to eat. Great coffee shop on site. One of the cleanest places I've ever stayed. Only negative is there is no pool.This is Orlando and no pool :(, unexpected for a Florida hotel. Other than that i had a great expierience.

10

Marie

21 Dec 2025

·

Stayed 1 night

This hotel is top notch with all the amenities, gorgeous skyline view, amazing 18th floor bar and lounge, and incredible customer service It is close to everything in downtown Orlando!

10

Alexandra

25 Oct 2025

·

Stayed 3 nights

The hotel room was clean and looked new. The AC Sky Bar was very fun and the coffee shop in the lobby was great.

10

Jakara

16 Aug 2025

·

Stayed 1 night

10/10 would recommend. Only downside is parking, you have to pay everytime you leave and come back. Overnight is $30

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are widely described as very clean and well maintained. A few guests reported lapses such as stained linens, dirty floors, or isolated pest sightings.

Related guest reviews

10

Justin

24 Dec 2025

·

Stayed 1 night

Amazing stay! Clean room and amazing view! The front desk Manager Kyle was super helpful despite not meeting him and only talking with him via phone. Thank you so much!

10

Nicholas Andrew

23 Sept 2025

·

Stayed 1 night

The room was immaculate. The staff was very friendly and knowledgeable and the area immediately around the hotel is amazing for walk ability, and restaurants.

4

Jessica

3 Dec 2024

·

Stayed 1 night

Upon check-in the parking was full and there were no alternative parking options, but worse the elevators were inoperable. Rooms start on floor 20. This was very frustrating. Fortunately, the staff was calm and polite during this chaos, but their hands were tied without many options for recourse — it was a sh*t show. Once we arrived in our hotel room, we found it to be worn and not very clean. The floors were extremely dirty. It’s a very very loud hotel overlooking the freeway. It’s a perfect location for walking to the ikea center (less than 5 minutes) and there are plenty of bars and restaurants nearby.

10

Kawana

1 Oct 2025

·

Stayed 1 night

Excellent service. Highly recommend. Very clean rooms.

8

Angelia

31 Dec 2025

·

Stayed 1 night

Clean room

10

Stephanie

17 Aug 2025

·

Stayed 1 night

The hotel was very nice, clean, and comfortable. The staff was friendly and welcoming, which made the stay even better. It’s also in a great location—within walking distance to the Kia Center and plenty of food options nearby. Would definitely stay here again!

8

Tiffany

7 Dec 2023

·

Stayed 3 nights

Besides two dead roaches when you pull the curtains by the windows - everything else was cool.

10

Ana

18 Dec 2025

·

Stayed 4 nights

Clean room, bathroom and lobby. Great and kind staff!

2

Chad

4 Sept 2023

·

Stayed 1 night

Sheets were dirty with stains and took an hour for them to be changed .

8

Dircylene

9 Jun 2024

·

Stayed 3 nights

Everything is good! Just I did see the small towel duty. Make sure to put clean towels

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with strong city views and many find them comfortable, though some note smaller layouts, limited storage, or dim bathroom lighting. Traffic and bar noise are recurring issues (earplugs/white-noise provided), and a few reported hard mattresses, flat pillows, or minor maintenance and A/C or water quirks.

Related guest reviews

8

Frank

3 Aug 2025

·

Stayed 1 night

Upgraded to a view of the roof??? Very modern and well designed room. Shower controls need some type of instructions or a mote intuitive approach. The shower controls are a major miss

10

Michele

15 Sept 2025

·

Stayed 1 night

Our stay was perfect! Hotel was clean, staff was welcoming. It was almost too quiet! Thankfully they had a sound machine I was able to turn on to help me sleep. Only negative would be, I with the lighting in the rest room was better. It was very hard to do our makeup with the darker lights.

8

Joseph

11 Jun 2024

·

Stayed 2 nights

The location was very convenient to where I was working, but it was next to a noisy highway, railway, and construction areas. The most annoying thing about the hotel was the lack of hot water in the shower. The sink had hot water but not the shower. Even after letting it run, it never got hot.

8

Jodi

16 Sept 2025

·

Stayed 1 night

It is located close to the Kia center. an easy walk. The only negative is that you can hear noise from the highway.

10

Tanisha

14 Sept 2024

·

Stayed 1 night

Love love love the corner rooms, views at night are beautiful

8

Corrin

18 Sept 2025

·

Stayed 1 night

Hotel staff were professional and friendly. Clean. Super convenient to the Kia Center. Mattresses are terrible, pillows are flat. Restaurants close early (relative to typical evening event times at the Kia Center).

10

Richard

12 Dec 2025

·

Stayed 2 nights

Amazing views

10

VERNIQUE

26 May 2024

·

Stayed 1 night

We liked the room very much. The corner room was spacious but beware you will hear the street noise more easily as well. Bathroom was fabulous and overall nice and comfortable. We like the room cold however and the air never went down despite us setting the thermostat. Could be user error as well.

8

Amanda

4 Oct 2025

·

Stayed 1 night

Great location for church street restaurants and Kia center. You can hear interstate all night from rooms. They provide ear plugs and sound machine to help. Nice and clean and otherwise great.

6

James

6 Nov 2024

·

Stayed 3 nights

noisy on the 18th floor (traffic, music on 20th floor, elevators), so much they provide earplugs in the room

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff and thoughtful touches during busy event nights. Experiences vary, with reports of slow or inattentive service, valet delays, housekeeping entering rooms despite privacy signs, occasional rudeness, overbooking, and billing or deposit issues.

Related guest reviews

10

Justin

24 Dec 2025

·

Stayed 1 night

Amazing stay! Clean room and amazing view! The front desk Manager Kyle was super helpful despite not meeting him and only talking with him via phone. Thank you so much!

10

Jeff

4 Oct 2025

·

Stayed 1 night

Leo checked us in and he was awesome. Friendly, knowledgeable, personable, what more could ask for? I hope he gets this feedback. He deserves an attaboy.

10

Thomas

11 Jul 2024

·

Stayed 1 night

Great staff! After an event, they knew there would be lines for the elevators so they served champagne to those waiting. Nice touch!

6

Demetrias

3 Oct 2025

·

Stayed 1 night

Nice hotel, convenient to stay to go to Kia center and Camping world events. Staff was terrible though, the valets and front desk staff were more interested in their own conversations vs assisting guests. If you are staying here, lower your expectations for customer service.

10

Courtney

23 Jul 2025

·

Stayed 2 nights

Stayed for the Ateez concert because it’s only a 5 minute walk to the Kia Center and had a wonderful stay! Staff is friendly and helpful, cafe in the lobby is great, and the valet is convenient. Staff even gave us free waters as we returned from the concert in the late evening, highly recommend!

10

Mercede

29 Apr 2025

·

Stayed 1 night

We had no issues with the stay itself. The host who checked me in was prompt and professional. She recommended local places to eat and visit. The room was clean and tidy. We had a delay in retrieving the car, however, it was after the game. I would recommend that the valet send a more accurate wate time or text when the car was ready as we waited in the lobby for 45 minutes.

10

Alexandra

7 May 2025

·

Stayed 2 nights

Staff was super accommodating. Had a great stay.

10

toni

4 Jul 2025

·

Stayed 1 night

It was a wonderful stay. I was asked to leave 100$ for any room service or dinners i might have during my stay additional to my room amount,i saud okay and gave the 100$ being promised if not used it would be returned at the end of my stay. Well i have waited 2 weeks now and i have yet to see that return,i would really like to know where it is because i did not order room services, nor eat dinner there,nor asked for any extra amenities.

2

Ronald

24 Feb 2024

·

Stayed 3 nights

Got to the AC at 12:30am at night and we had no room,We had booked for 3 nights 2 months beforehand. All they could say was sorry. It was 4am before we could find a room. AC. Shame on you for doing this to me and my bride

6

Paola

7 Jun 2025

·

Stayed 2 nights

The hotel overall was very nice and clean but there was an incident. My boyfriend went to the gym and I stayed alone in the room to get ready, after taking a shower, I was in the bathroom getting ready in a towel when a man walks in completely, the door shut after him. The door to the bathroom is a sort of glass with a film over it so I thought it was my boyfriend but it was not. I think the guy realized he messed up because I said hello and he walked out. At this point I was quite freaked out, i could have been changing out in the common area and if he was knocking prior, I did not notice because I was in the shower previously. I understand that this was an accident but still as a woman alone it was quite scary and we even had the privacy please sign on the door. All the front said was that it was an accident and that the male housekeeper was new. But then the next day, the day of checkout, again a housekeeper knocked very lightly while we were in bed sleeping, did not even give anyone the time to answer and opened the door again. Again, the privacy please sign was still on the door. Did not really feel safe after the initial incident.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown spot within a short walk to the Kia/Amway Center, Dr. Phillips Center, and numerous restaurants and bars. Some guests note highway-side rooms and surrounding traffic can be noisy.

Related guest reviews

10

Rodney

27 Mar 2023

·

Stayed 3 nights

Close to all the bars, restaurants and the Arena.

10

Meredith

22 Nov 2025

·

Stayed 2 nights

Great location for meeting all needs at DPAC and Kia Center. Wonderful staff and beautiful facility.

10

Shannon

4 Aug 2025

·

Stayed 2 nights

The property overall was great. The rooms are extra clean and the staff is extremely friendly. Didn’t realize it initially but there are plenty of food options within a short walk.

10

Thomas

14 Sept 2025

·

Stayed 1 night

Close to Kia Center.

10

Rolando

15 Aug 2025

·

Stayed 2 nights

Excellent location!!

10

tracie

22 Sept 2025

·

Stayed 1 night

Everything was great. Clean rooms, easy check in and within walking distance to the Kia Center. Definitely would stay again.

10

Jaclyn

17 Aug 2024

·

Stayed 1 night

Less than 5 minute walk to Kia Center and to a lot of different restaurants. Great location. Super clean. Very pleasant stay.

10

David

1 Jul 2025

·

Stayed 1 night

Great hotel and even better location for sports stadiums

10

Jose

1 Dec 2024

·

Stayed 1 night

Proximity to the venues I’m attending. Staff is friendly and professional. Hotel is clean and comfortable.

10

Marie

21 Dec 2025

·

Stayed 1 night

This hotel is top notch with all the amenities, gorgeous skyline view, amazing 18th floor bar and lounge, and incredible customer service It is close to everything in downtown Orlando!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The rooftop bar and lounge are popular for drinks, views, and a convenient pre or post-event hangout, with some positive food feedback. Breakfast and dining feel limited or pricey for several guests, hours can be short, and room service options are minimal or absent.

Related guest reviews

6

Angela

7 Mar 2024

·

Stayed 1 night

It was so convenient getting to the arena for the Olivia Rodrigo concert. Very short walk and perfectly safe, which was very important since it was just me and my teenage daughter. Our room was very clean and the shower was wonderful. Unfortunately the bed was uncomfortable and no room service, which are both very important to me.

10

Robert

21 Sept 2025

·

Stayed 1 night

Comfortable room. Convenient. Nice staff. Roof top bar was a nice hang with great views. Roof top is popular and gets crowded on weekend nights.

10

Rachquel

23 Aug 2025

·

Stayed 1 night

I love that this hotel is centrally located in downtown Orlando near the KIA center and the Dr Phillips Center. My favorite touch was the rooftop bar and outdoor lounge! The only con is that it close too early. I recommend it stay open until at least 2 am.

10

Bryan

19 Sept 2025

·

Stayed 1 night

Nice place. The sky bar is great

8

Abdel

17 Sept 2024

·

Stayed 3 nights

Storage space in room very compact. The Sky Bar was very nice for drinks and food options. It can get very busy and you can eat at the bar, which is ok, would recommend booking for seats even if staying.

8

William

14 Jul 2025

·

Stayed 1 night

Hotel is very nice, staff was great, Sky Bay is beautiful at night. Skip the buffet breakfast!! Better options for breakfast nearby.

8

Andrea

19 Mar 2024

·

Stayed 1 night

The property and staff were welcoming and kept in good order. The food was ok, and that would be my only complaint-chicken was rubbery and did not have much flavor.

8

Dontrell

27 Dec 2025

·

Stayed 1 night

The breakfast menu was extremely limited. Protein (meats) were not an option. They offered egg quiche along with multiple breads and cheese but nothing I wanted at that time.

10

Brandi

4 May 2025

·

Stayed 1 night

AC hotel is perfect location for a stay when visiting Dr Phillips or Amway arena. AC lounge is great for dinner and drinks after the show.

10

oladapo

24 Apr 2025

·

Stayed 7 nights

Modern and clean hotel but a few let downs at the dining but I will recommend

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$280
February	US$319
March	US$345
April	US$243
May	US$268
June	US$238
July	US$227
August	US$180
September	US$214
October	US$217
November	US$290
December	US$253

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $188	3 $283
4 $197	5 $180	6	7	8 $235	9 $240	10 $257
11 $300	12 $180	13 $241	14 $296	15 $180	16 $280	17 $352
18 $171	19 $180	20	21	22 $472	23 $188	24 $188
25 $257	26 $180	27 $280	28 $264	29 $257	30 $188	31 $300

AC Hotel by Marriott Orlando Downtown - Stay, Sip & Experience Downtown Orlando

Prices for AC Hotel by Marriott Orlando Downtown - Stay, Sip & Experience Downtown Orlando

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room

Standard Room, 1 King Bed

Room, 1 King Bed, Corner

Guest reviews of AC Hotel by Marriott Orlando Downtown - Stay, Sip & Experience Downtown Orlando

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about AC Hotel by Marriott Orlando Downtown - Stay, Sip & Experience Downtown Orlando

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $226
20 $175	21 $176	22 $211	23 $246	24 $647	25	26
27 $172	28 $180	29 $211	30