Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 5 to 10 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of USD 15 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific room accessibility features should be confirmed with the property prior to arrival.

What is the location of the property in relation to key landmarks?

The hotel is located in Guatemala City (Zona 1), within a 15-minute drive of Paseo Cayala and U.S. Embassy in Guatemala. It is 0.1 mi from Museo de Musicos Invisibles and 0.3 mi from Museum of Invisible Musicians.

What are the hotel's policies for guests staying with children?

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Spring

What guests think

Hotel Spring draws mixed reviews: travellers like its central location, budget value, and leafy courtyards, but note an old, worn property with dated rooms, inconsistent cleanliness, patchy Wi-Fi, and hot water, plus warmth without AC or reliable fans.

Service is often friendly and helpful, with reception assistance noted, but a few guests reported slow responses, unfulfilled requests, or pricing issues. Opinions of neighborhood safety vary, with some finding the area unsafe and others considering it secure. Overall, expect a budget, central stay with historic charm and noticeable compromises in maintenance, comfort, and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pleasant courtyards and historic common areas stand out, but facilities are basic. Several reviews note no AC and limited fans, patchy Wi-Fi in some areas or floors, and hot water that can be unreliable at certain times.

Related guest reviews

8

Miguel angel

Feb 7, 2023

·

Stayed 2 nights

Excelente atención de los recepcionistas, perfectamente ubicados a 2 calles de la Av. Sexta donde se ubica comercios, restaurantes, cine y es la misma calle que te conduce al Palacio de Gobierno. A mejorar el WiFi en las habitaciones del segundo patio planta baja 👍

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6

James S

Mar 25, 2023

·

Stayed 2 nights

A beautiful, old and largely unrenovated building. Staff try hard, but... no hot water overnight or in the wee hours before a dawn flight. Not a very good breakfast. What's good is the central location -- and the charm of the old building.

10

Timothy

Feb 14, 2024

·

Stayed 1 night

Staff was very helpful. Some staff knows English; that is a big plus for me; I do not speak Spanish. Parking garage is excellent. No problem with checking out at 5:00 a.m.; the attendant was notified and made available to open the door. My single room was large and comfortable, with private bathroom and hot shower. Two courtyards have an abundance of plants, just like the photos. I have another reservation made, for a 2nd visit. I really liked the hotel. I rent a car at La Aurora Airport, and drive to the hotel. Transportation may be an issue for you, so it is best to plan ahead.

6

Charlene

Feb 28, 2024

·

Stayed 3 nights

Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!

8

John

Mar 11, 2024

·

Stayed 1 night

Good service at reception. Room is very old and could use a coat of paint. Bed comfort was not so great as beds were old and worn too. No AC and I had to ask for a fan which they provided right away. Interior garden and sitting area is nice. The price was excellent. Location is about 6 blocks to National Palace and Cathedral. Ok place for budget travelers.

8

Judith

Mar 8, 2024

·

Stayed 1 night

Got to the hotel at 6 30. My room was not ready so we went out for a few hours and were able to check in early. Nice court yards with lots of plants. Room did not have a fan, (windows open to the court yards) so it was a stuffy. Carpet in the room needs to be cleaned or replaced. Nice receptionist

4

sandra

Dec 28, 2023

·

Stayed 1 night

did not have internet on second floors were my room was. staff nice but very slow

2

Denis

Mar 16, 2023

·

Stayed 1 night

Hôtel en décrépitude. Pas d'eau chaude, pas d'eau froide. Literie usée et inconfortable. Désolant car beau potentiel de remise en valeur dans un quartier a potentiel historique. Personnel affable.

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4

Edwin

May 4, 2025

·

Stayed 1 night

Old building, no fan, too hot to stay, had to move to another hotel

10

gad

Jan 1, 2025

·

Stayed 3 nights

I did enjoy this hotel. I did enjoy the locations. The courtyard is so beautiful and a lot of spaces to sit down. The room was large and comfortable. Shower was good and warm water.

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Cleanliness

Feedback is mixed: multiple guests reported cockroaches, fleas, dirty carpets, or musty odors, while others found rooms clean. Housekeeping and pest control appear inconsistent.

Related guest reviews

8

JIANG

Feb 18, 2024

·

Stayed 2 nights

其它都好，距离中央公园也很近。但是房间里有蚊子但没有配蚊香。

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8

Iris

Feb 16, 2026

·

Stayed 1 night

El hotel es céntrico y tiene agua caliente , lo que es un plus, pero los colchones están viejos, à la limpieza le doy un 8/10, también ofrecen shuttle al aeropuerto en su website y cuando pregunté no sabían nada de eso y dicen que no saben porque esa información está ahí.

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8

Judith

Mar 8, 2024

·

Stayed 1 night

Got to the hotel at 6 30. My room was not ready so we went out for a few hours and were able to check in early. Nice court yards with lots of plants. Room did not have a fan, (windows open to the court yards) so it was a stuffy. Carpet in the room needs to be cleaned or replaced. Nice receptionist

8

Deluy

Nov 28, 2023

·

Stayed 1 night

Ensemble un peu vieillot, mais très propre, personnel très accueillant et décor tres agréable !!!

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8

Ivan

Sep 19, 2024

·

Stayed 1 night

El baño estaba sucio y se salía el agua

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6

ANALISSA

Mar 19, 2024

·

Stayed 1 night

Al llegar a la habitación nos encontramos con 2 cucarachas y una colcha sucia y eso da mal aspecto ya que nosotros veníamos cansados de un viaje y enfermos. A la mañana siguiente encontramos otras 2 cucarachas mas 1 en baño y 3 en recamara y también un cien pies, en mi opinión creo deberían tener mas control de plagas

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8

Vianney

Dec 24, 2024

·

Stayed 1 night

Está cerca del centro histórico, habitaciones limpias

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10

Thibaud

Jan 27, 2024

·

Stayed 2 nights

Superbe rapport qualité-prix. Personnel agréable et accueillant, endroit propre, très belle courre extérieure, bien placé... Bref, top :)

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2

Lazary

Mar 31, 2025

·

Stayed 1 night

The property was very dirty, carpet looked like its never been washed, there was street vendors inside the patio, really unsafe neighborhood, there was roaches and fleas in the room, did not stay in this place, places likebl this should not be on espedia

2

Irma

Mar 31, 2025

·

Stayed 1 night

I did not stayed at this property because the minute I got there I had the worst experience very scary place hotel was old dirty very unsafe vendors inside the property plus the room was in poor condition bed sheets were wet floor carpet needs to be change it had a very unpleasant smell this property it looks more like a motel than a hotel the worst hotel ever don’t stay there run away please

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally old and in need of renovation, with worn mattresses and basic furnishings, though some are large and comfortable. Temperatures can feel stuffy without cooling.

Related guest reviews

6

Juan Pablo

Apr 19, 2025

·

Stayed 1 night

Beautiful vintage historic house, but it needs some work done and overall maintenance, however, it was about what we expected.

6

Guillermo Antonio

Jan 1, 2024

·

Stayed 1 night

No es.lo que ofrecen en la plataforma nos dieron dos camas pequeñas y solo éramos dos mi esposa y yo

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8

Iris

Feb 16, 2026

·

Stayed 1 night

El hotel es céntrico y tiene agua caliente , lo que es un plus, pero los colchones están viejos, à la limpieza le doy un 8/10, también ofrecen shuttle al aeropuerto en su website y cuando pregunté no sabían nada de eso y dicen que no saben porque esa información está ahí.

Translate

10

Timothy

Feb 14, 2024

·

Stayed 1 night

Staff was very helpful. Some staff knows English; that is a big plus for me; I do not speak Spanish. Parking garage is excellent. No problem with checking out at 5:00 a.m.; the attendant was notified and made available to open the door. My single room was large and comfortable, with private bathroom and hot shower. Two courtyards have an abundance of plants, just like the photos. I have another reservation made, for a 2nd visit. I really liked the hotel. I rent a car at La Aurora Airport, and drive to the hotel. Transportation may be an issue for you, so it is best to plan ahead.

6

Charlene

Feb 28, 2024

·

Stayed 3 nights

Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!

8

John

Mar 11, 2024

·

Stayed 1 night

Good service at reception. Room is very old and could use a coat of paint. Bed comfort was not so great as beds were old and worn too. No AC and I had to ask for a fan which they provided right away. Interior garden and sitting area is nice. The price was excellent. Location is about 6 blocks to National Palace and Cathedral. Ok place for budget travelers.

2

Denis

Mar 16, 2023

·

Stayed 1 night

Hôtel en décrépitude. Pas d'eau chaude, pas d'eau froide. Literie usée et inconfortable. Désolant car beau potentiel de remise en valeur dans un quartier a potentiel historique. Personnel affable.

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8

Mary

Mar 6, 2025

·

Stayed 1 night

Me pareció un poco inseguro los alrededores y también un poco descuidadas las habitaciones

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4

Edwin

May 4, 2025

·

Stayed 1 night

Old building, no fan, too hot to stay, had to move to another hotel

10

gad

Jan 1, 2025

·

Stayed 3 nights

I did enjoy this hotel. I did enjoy the locations. The courtyard is so beautiful and a lot of spaces to sit down. The room was large and comfortable. Shower was good and warm water.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with reception assistance and flexible check-in mentioned. A few guests cited slow responses, an unexpected price change, and difficulty getting simple requests fulfilled.

Related guest reviews

8

Miguel angel

Feb 7, 2023

·

Stayed 2 nights

Excelente atención de los recepcionistas, perfectamente ubicados a 2 calles de la Av. Sexta donde se ubica comercios, restaurantes, cine y es la misma calle que te conduce al Palacio de Gobierno. A mejorar el WiFi en las habitaciones del segundo patio planta baja 👍

Translate

10

Gilberto Alexander

Mar 26, 2024

·

Stayed 4 nights

Excelente atención al cliente

Translate

10

Timothy

Feb 14, 2024

·

Stayed 1 night

Staff was very helpful. Some staff knows English; that is a big plus for me; I do not speak Spanish. Parking garage is excellent. No problem with checking out at 5:00 a.m.; the attendant was notified and made available to open the door. My single room was large and comfortable, with private bathroom and hot shower. Two courtyards have an abundance of plants, just like the photos. I have another reservation made, for a 2nd visit. I really liked the hotel. I rent a car at La Aurora Airport, and drive to the hotel. Transportation may be an issue for you, so it is best to plan ahead.

10

Steven

Apr 25, 2023

·

Stayed 1 night

Very courteous service.

6

Charlene

Feb 28, 2024

·

Stayed 3 nights

Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!

8

Judith

Mar 8, 2024

·

Stayed 1 night

Got to the hotel at 6 30. My room was not ready so we went out for a few hours and were able to check in early. Nice court yards with lots of plants. Room did not have a fan, (windows open to the court yards) so it was a stuffy. Carpet in the room needs to be cleaned or replaced. Nice receptionist

2

Pablo

Aug 30, 2024

·

Stayed 5 nights

Fleas in beds me and family had. Horrible service especially when throughout the day or at night if we needed cups for water or coffee the front desk would insist that they could not open the kitchen and give us cups

2

Debra

Jul 13, 2023

·

Stayed 1 night

The hotel raised the price after I'd already gotten confirmation from Expedia. Horrible easy to do business.

4

sandra

Dec 28, 2023

·

Stayed 1 night

did not have internet on second floors were my room was. staff nice but very slow

10

Thibaud

Jan 27, 2024

·

Stayed 2 nights

Superbe rapport qualité-prix. Personnel agréable et accueillant, endroit propre, très belle courre extérieure, bien placé... Bref, top :)

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AI-generated summary based on recent guest reviews

Location

Very central and walkable to the historic center and Avenida Sexta. Perceptions of safety differ between guests.

Related guest reviews

8

JIANG

Feb 18, 2024

·

Stayed 2 nights

其它都好，距离中央公园也很近。但是房间里有蚊子但没有配蚊香。

Translate

8

Miguel angel

Feb 7, 2023

·

Stayed 2 nights

Excelente atención de los recepcionistas, perfectamente ubicados a 2 calles de la Av. Sexta donde se ubica comercios, restaurantes, cine y es la misma calle que te conduce al Palacio de Gobierno. A mejorar el WiFi en las habitaciones del segundo patio planta baja 👍

Translate

8

Iris

Feb 16, 2026

·

Stayed 1 night

El hotel es céntrico y tiene agua caliente , lo que es un plus, pero los colchones están viejos, à la limpieza le doy un 8/10, también ofrecen shuttle al aeropuerto en su website y cuando pregunté no sabían nada de eso y dicen que no saben porque esa información está ahí.

Translate

6

Charlene

Feb 28, 2024

·

Stayed 3 nights

Great area to stay in. Close to everthing. The prroperty is old and the rooms should be renovated, however, the gardens are exceptional. Efren, at the reception was incredibly helpful in guiding us and in getting us all the info we needed. Couldn't have done it without him!

8

John

Mar 11, 2024

·

Stayed 1 night

Good service at reception. Room is very old and could use a coat of paint. Bed comfort was not so great as beds were old and worn too. No AC and I had to ask for a fan which they provided right away. Interior garden and sitting area is nice. The price was excellent. Location is about 6 blocks to National Palace and Cathedral. Ok place for budget travelers.

8

Tony

Jan 21, 2024

·

Stayed 5 nights

Bra läge, tryggt och säkert.

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8

Vianney

Dec 24, 2024

·

Stayed 1 night

Está cerca del centro histórico, habitaciones limpias

Translate

10

gad

Jan 1, 2025

·

Stayed 3 nights

I did enjoy this hotel. I did enjoy the locations. The courtyard is so beautiful and a lot of spaces to sit down. The room was large and comfortable. Shower was good and warm water.

10

Thibaud

Jan 27, 2024

·

Stayed 2 nights

Superbe rapport qualité-prix. Personnel agréable et accueillant, endroit propre, très belle courre extérieure, bien placé... Bref, top :)

Translate

2

Lazary

Mar 31, 2025

·

Stayed 1 night

The property was very dirty, carpet looked like its never been washed, there was street vendors inside the patio, really unsafe neighborhood, there was roaches and fleas in the room, did not stay in this place, places likebl this should not be on espedia

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic and inconsistent, with quality and availability varying between stays. No broader on-site dining details appear across reviews.

Related guest reviews

6

James S

Mar 25, 2023

·

Stayed 2 nights

A beautiful, old and largely unrenovated building. Staff try hard, but... no hot water overnight or in the wee hours before a dawn flight. Not a very good breakfast. What's good is the central location -- and the charm of the old building.

6

VIRGINIE

Feb 16, 2022

·

Stayed 1 night

Hotel Spring needs very much a ramp! Even if it is an addition not permanent, in wood! It Would be much easier for a wheel chair user like me who can walk only a few steps , and for the staff who has to carry the wheel chai, the heavy luggage and to help me walk! The room downstairs is basic and sufficient Except!!: on my way back from Guatemala there was no food no tea nothing! NADA! On my way in I got a breakfast! And it was very practical! Thank you! VIRGINIE CHAPOTIN FROM FRANCE

2

Pablo

Aug 30, 2024

·

Stayed 5 nights

Fleas in beds me and family had. Horrible service especially when throughout the day or at night if we needed cups for water or coffee the front desk would insist that they could not open the kitchen and give us cups

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $37	11 $37	12 $37	13 $37	14 $37
15 $37	16 $37	17 $37	18 $37	19 $37	20 $37	21 $37
22 $37	23 $37	24 $37	25 $37	26 $37	27 $37	28 $37
29 $37	30 $37

Su	Mo	Tu	We	Th	Fr	Sa
		1 $37	2 $37	3 $37	4 $37	5 $37
6 $37	7 $37	8 $37	9 $37	10 $37	11 $37	12 $37
13 $37	14 $37	15 $37	16 $37	17 $37	18 $37	19 $37
20 $37	21 $37	22 $37	23 $37	24 $37	25 $37	26 $37
27 $37	28 $37	29 $37	30 $56	31 $37

Hotel Spring

About this property

Location

Room options

Deluxe Double Room

Standard Single Room

Standard Double Room

Standard Quadruple Room

Deluxe Triple Room

Standard Triple Room

Deluxe Single Room

Deluxe Quadruple Room

Guest reviews of Hotel Spring

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Spring

Prices for upcoming dates