Dakota Eurocentral

Another amazing stay thank you

A lovely stay in a very nice room. Restaurant and bar staff were lovely and so friendly. Anthony in the bar, who tells us he is new to hospitality did a great job of looking after us on Fri evening and he has natural skills that cannot be taught when serving people. We hope he has a great career.

Another amazing stay

We were checking in really late as our flight was a late one coming in. Friendly and lovely guy welcomed us and checked us in. The rooms absolutely surprised me, great amenities, including slippers. Only reason I am not scoring full marks overall is the blinds in the room are flimsy, we struggled getting them properly shut and had to phone for help. Help came quickly and issue sorted, however they do still let the light in. (We would prefer blackout blinds) Also downer was the lady who checked us out did not acknowledge us, we waited about for someone and then when she came through, she went on the phone (sounded like an internal call) before and without even acknowledging our presence. Would have given it a lower review because of that lady, left sour test. Luckily for the hotel they have a great thing going elsewhere.

The service in the restaurant was terrible. Food was good though. 40 minutes sat with empty plates. The noise from the wind on the cladding was unbearable and meant unable to sleep. Staff didn't seem to care about this either.