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The Row Hotel; BW Signature Collection

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The Row Hotel; BW Signature Collection - Lobby
The Row Hotel; BW Signature Collection - Room
The Row Hotel; BW Signature Collection - Room
The Row Hotel; BW Signature Collection - Reception
The Row Hotel; BW Signature Collection - Bathroom

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About this property

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including a vending machine.
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  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Luggage Storage

  • Designated Smoking Area

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Location

2404 Stevens Creek Blvd, San Jose, California, United States of America

Silicon Valley (0.1 miles)

Westfield Valley Fair Shopping Mall (0.6 miles)

Santana Row Shopping Center (0.7 miles)

San Jose Municipal Rose Garden (0.9 miles)

Santa Clara Valley Medical Center (1 miles)

Winchester Mystery House (1.1 miles)

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Guest reviews

Facilities

7.6

Cleanliness

7.8

Rooms

7.1

Service

8.1

Location

7.5

Dining

6.9

10

Ernesto

IAN-logo

May 4, 2026

·

Stayed 3 nights

A little different checking in with computer staff employee but it was easy. Hotel was clean, parking is a little tight but do able.
A little different checking in with computer staff employee but it was easy. Hotel was clean, parking is a little tight but do able.
10

Sylvia

IAN-logo

Apr 21, 2026

·

Stayed 3 nights

The room was very well maintained, clean and comfortable. AC and heat worked beautifully and was also very quiet
The room was very well maintained, clean and comfortable. AC and heat worked beautifully and was also very quiet
8

Leroy

IAN-logo

Mar 23, 2026

·

Stayed 2 nights

All good
All good
10

Victoria

IAN-logo

Mar 17, 2026

·

Stayed 1 night

Clean and easy check in. Always enjoy staying here.
Clean and easy check in. Always enjoy staying here.
2

Christopher

IAN-logo

Mar 8, 2026

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Stayed 1 night

This hotel is holding onto it last thread, I have advised them to actually hire a real contractor and then they send their employees who don’t speak English to superglue things together. I honestly recommend to whoever read this go to Santana Row or Amwell hotel. Staff wasn’t to be seen, nor manger to be found
This hotel is holding onto it last thread, I have advised them to actually hire a real contractor and then they send their employees who don’t speak English to superglue things together. I honestly recommend to whoever read this go to Santana Row or Amwell hotel. Staff wasn’t to be seen, nor manger to be found

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Yes, pets are allowed with a fee of USD 35 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 20, subject to availability.

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are also available.

The hotel is located in a shopping district, just steps from Silicon Valley and 13 minutes on foot from Santana Row Shopping Center. It is approximately 10.9 miles from Levi's Stadium and 2.4 miles from Santa Clara University.

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