Name: Inn at Great Neck, WorldHotels Crafted
Address: 30 Cutter Mill Rd, Great Neck Plaza, New York, United States of America, Great Neck Plaza, New York, US
Price range: US$189–US$393 per night
Rating: 8.43

What guests think

At Inn at Great Neck, travelers often praise the friendly staff, walkable location near the LIRR and restaurants, and generally spacious rooms, but recurring complaints focus on HVAC control problems, train noise, and signs of dated maintenance across some areas.

Cleanliness is generally solid, though a number of reviews report musty odors or occasional lapses. Breakfast and on-site dining are inconsistent, and the small fitness room and valet-only parking may not suit everyone. Overall, expect a convenient base with welcoming service but uneven comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is valet-only with a fee, which many find convenient but some dislike; valets are often praised. The fitness room is repeatedly described as very small, poorly equipped, or closed during renovations; an on-site bar/restaurant is noted.

Related guest reviews

6

Michael

20 Oct 2025

·

Stayed 2 nights

We experienced several negative situations during our stay: HVAC problems throughout. The room either too warm or cold. The thermostat did not function properly. The mini refrigerator had been turned off resulting in water from defrosted ice spilling out to the carpeting. Breakfast was just bad. Lastly, what was referred to a Fitness center was no more than a storage closet with minimal equipment in poor repair. Overall, this hotel is old and greatly overpriced.

8

Catherine

7 Nov 2023

·

Stayed 4 nights

Nice older hotel, comfortable room with quallty furniture, etc. Disappointing that the “exercise room” was closed for renovations 3 of the 4 nights of my stay. Marginal breakfast, out of bagels one of the days! Friendly staff.

10

Carmel

19 Jun 2025

·

Stayed 1 night

Reasonable cost for valet parking

10

Kimberly

19 Jan 2025

·

Stayed 2 nights

Nice property. Plenty of dining options in the area. Valet parking available for a reasonable price.

8

Aviva

13 Feb 2025

·

Stayed 1 night

Nice property very welcoming just need to up date website to say only type of parking available is valet.

10

Jamil

10 Jul 2023

·

Stayed 1 night

Convenient location. Clean. Nice rooms. No self parking though.

8

Heather

29 Nov 2024

·

Stayed 1 night

Very nice hotel. Weird pillows though. They advertise a gym, but it’s more like a closet with a treadmill and elliptical trainer. Breakfast was very good for a free buffet style.

4

Joe

6 Mar 2023

·

Stayed 1 night

The room smelled like smoke. The fitness center was a filthy broom closet with bad equipment. The mattress was old.

8

Paul

19 Dec 2023

·

Stayed 1 night

Olny valet parking. Street parking not easy

10

Sheri

1 Jul 2024

·

Stayed 1 night

Enjoyed the decor inside. Not thrilled with parking charges-though the men parking the cars were the friendliest staff we engaged with while there.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and public areas, but repeated comments mention musty odors, worn furnishings, and occasional hygiene misses (e.g., dirty linens or dishes).

Related guest reviews

6

VICTORIYA

10 Jan 2025

·

Stayed 2 nights

They need to wash they bedding smells like mildew… was not normal

6

Stephen

20 Jul 2024

·

Stayed 3 nights

Pleasant good value hotel in nice village. Although decor was nice, curtains in room were very dirty and drawer in chest of drawers was broken. Although food in restaurant was fine and service pleasant, the room itself suffered from lack of natural light.

10

Chantal

13 Sept 2025

·

Stayed 3 nights

The way they maintain the property clean the room very clean the bathroom everything was clean. This is was very important to keep everything nice and clean. Thank you very much.

10

Erica

2 Jul 2025

·

Stayed 2 nights

Our stay was wonderful. We stayed 2 nights. The room was clean, bed and sheets were clean. We were very comfortable. The staff were very friendly and helpful. My only complaint is my was dinged in the parking garage. ( I can’t proof that it was them, but it couldn’t have happened anyway else). But I did have a very pleasant stay here. And breakfast was very good also.

10

Alyssa

12 Aug 2025

·

Stayed 2 nights

Excellent Hotel and staff. Staff was very friendly and helpful. Would definitely recommend this hotel. Was nice and clean.

2

Jala

9 Feb 2023

·

Stayed 10 nights

Upon arrival, after flying across the country to be there, it took us 20 minutes to find the check in person. they were in the bathroom. upon entering our first room, we went to set our luggage down and settle in, some to find poop all over the toilet in the bathroom. The second room had a balcony door that wouldn't shut, so the winter breeze made the room freezing. the 3rd room we tried only had one bed and we needed 2. the fourth room had hair on the sheets, the 5 t room was fine until day 3 and the heat went out in the middle of the night. mind you it was February and freezing. They brought us a space heater 4 hours later that didn't work. we ended up checking out and going to the hotel down the street that wasn't much better but it was warm and the staff was MUCH friendlier at the Andrew, so we overlooked the uncleanliness as we didn't really have many other options.

2

Nikki

14 Jun 2025

·

Stayed 1 night

Stay away! The lobby furniture was filthy! The room was awful. There was a centipede on the wall next to the bed as soon as we walked in. There was a spider in the bathtub as well. Our view was next to the train tracks and there was a small roof next to our windows that was filled with weeds and dirt. The toilet handle was broken, and the toilet paper holder was coming off of the wall. People that we were staying with at the hotel said that the bathtub filled up to their ankles when they were showering. We were with people who had two other rooms and we all concur that the place was absolutely filthy. The other two couples ended up staying and had breakfast this morning reporting that not only was the food awful but there was lipstick on one of the water glasses and the silverware was dirty. We ended up leaving last night to go back to Massachusetts and didn’t even stay because it was so disgusting. Absolutely zero stars and I would not recommend this hotel to anyone.

4

Moises

3 Sept 2025

·

Stayed 4 nights

Gloomy… lack of maintenance in all aspects Elevators jumping opening and not opening properly… water doesn’t run in bath, toilets and sink… disgusting Carpet full of hairs A awful experience

4

andrew

20 Jul 2025

·

Stayed 3 nights

The shower was excellent water pressure, however, the property was dirty and outdated.

10

Joseph

12 Sept 2024

·

Stayed 2 nights

Amazing cleanliness and service!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but many report HVAC that is hard to control (too hot or cold) and noise for rooms facing the train; some fixtures and tech feel dated or unreliable.

Related guest reviews

10

lisa

3 Aug 2025

·

Stayed 1 night

Great staff, Large rooms. Walkable to restaurants and shops.

8

ginny

20 Mar 2025

·

Stayed 1 night

Everything was perfect except the heat in the room. It was way too hot. We couldn’t adjust it to cooler. We turned off the heat and opened the window.

6

Marjorie

28 Jun 2025

·

Stayed 1 night

Noisy - next to subway train

6

Jennifer

8 Sept 2025

·

Stayed 2 nights

I have here many times. The staff is always wonderful. However, this time, the room fell short. The internet barely worked; the guide on the TV did not work, and the picture continually pixelated; the light on the magnifying mirror did not work; they did not give us 4 towels or even a bath mat. While these are not big things, taken together, it damaged the image. No, it’s not the 4 Seasons, but it’s not the Travelodge either, I have come to expect much better, so this disappointing.

8

Andrea

22 May 2025

·

Stayed 1 night

The room was fine, except the thermostat was not adjustable they need to finish their renovation i.e. new drapes would be nice.

8

Oleg

25 Sept 2025

·

Stayed 7 nights

Noisy AC, Noisy room facing train. There’s no complimentary breakfast on weekends, which is not good. Polite and helpful staff.

10

alexandra

16 May 2025

·

Stayed 1 night

Nice spacious room and a cute hotel. Close to lirr

8

Christiane

6 Jan 2025

·

Stayed 1 night

I liked the hotel but the train was a bit loud. Next time I'd book a room away from train

10

John

10 Oct 2025

·

Stayed 1 night

Spacious and clean room

6

Arun

19 May 2025

·

Stayed 1 night

Dated and not fully clean (found a long hair when in checked in. Bathroom faucet wasn’t great. Water pressure was weak throughout my stay. The real down side is my room faces the LIRR tracks which was noisy and annoying at various hours. Can’t justify staying there again other than purely for location.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and accommodating—especially valet—though a few guests encountered rude or unhelpful front-desk interactions and occasional check-in or follow-up issues.

Related guest reviews

10

Jonathan

30 Jul 2025

·

Stayed 1 night

The guy who checked me in on the night of July 24th 2025 was very rude with an unwelcoming attitude. He needs to work on his attitude since he’s dealing with customers. Otherwise everyone else was great. 1 star for this employee only because he checked me in.

10

Kerri

30 Jul 2024

·

Stayed 2 nights

First time stay at the Inn at Great Neck, perfect location and beautiful facility. The staff were wonderful and extremely accommodating to help us arrange an extra night at the end of our stay. We will be returning for sure! Thank you all so much.

10

Susan

20 Jun 2025

·

Stayed 1 night

Very convenient location. Nice people and great service.

10

Amber

16 Apr 2025

·

Stayed 3 nights

Excellent staff, very friendly and helpful! The area is very nice, has lots of dining options and feels safe.

2

Jessie

23 Jun 2024

·

Stayed 1 night

I had a very unpleasant experience with the front desk staff at this hotel, Eric. My flight was delayed by a day, and all nearby airport hotels were fully booked. This hotel was the closest one with available rooms, so I booked through a third-party platform and received a confirmation email. To ensure the room was indeed available before heading there, I called the hotel. Eric, the front desk attendant, was extremely aggressive and rude. He yelled at me, questioning why I booked through a third party instead of calling the hotel directly. His exact words were, "Why did you book through a third party when you could have called the hotel directly? It\'s already 3 AM!" This interaction highlighted Eric\'s unprofessional behavior and lack of proper customer service training. It was a disappointing experience, especially during an already stressful situation.

2

Christopher

29 Oct 2023

·

Stayed 4 nights

I won't comment on the property as I was unable to get checked in to see a room. They may be nice, I dont know. What I do know is that bait and switch with an Expedia reservation speaks to an untrustworthy organization. Only upon arrival I was told my reservation was received but was "wait listed" without any further explanation. I then was offered to book a new reservation (at a higher price). Expedia canceled the reservation but I was left without a hotel in NY at midnight upon arrival rather than be scammed. Bottom line is the Inn at Great Neck has irreparably lost my trust, and I'd warn no one else to trust them either lest they jeopardize their time and money on visiting NY.

10

Andrew

13 Sept 2025

·

Stayed 5 nights

We have been staying at this hotel since 2012. It's a great place to stay. They now have a buffet breakfast that is much better than almost any other buffet breakfast that I have encountered during my years of traveling. Fresh made muffins and croissants, and fresh fruit make it an enjoyable start to the day. Hot coffee and tea are always available in the lobby. The staff always has a friendly smile and great attitude. Before we make plans to visit the New York/Long Island area, we always check reservations/availability here, before booking the airline. If you can't stay here, there is nowhere else I want to be. We will be back.

10

Rick

4 Jun 2025

·

Stayed 5 nights

These folks know how to care for an elderly building. Staff is superb. We ALWAYS stay here when in New York.

10

Michael

4 Mar 2023

·

Stayed 5 nights

Staff was extremely helpful and made our stay very pleasant

4

Susan

30 Dec 2022

·

Stayed 19,355 nights

Expedia says check in is at 3:00. One room not ready til 4:00. Man at desk not helpful, disinterested, acted like he didn\'t want to be there. Asked the "valet," a kid maybe 18, which way to go for Middle Neck Road. He had no clue. Turned out the road was maybe 50 feet away. Maid walked in to my room while I was changing.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Walkable to the LIRR, restaurants, and shops; convenient for UBS Arena, the US Open, and nearby hospitals. Several note the area feels safe, though train proximity can bring noise to some rooms.

Related guest reviews

10

Jerry

5 Aug 2025

·

Stayed 3 nights

Convenience to LIRR

10

Alexander

22 Nov 2024

·

Stayed 1 night

Nice hotel, close to train station and town of Great Neck. Room spacious and comfortable

8

Matt

14 May 2025

·

Stayed 5 nights

Great place and easy to get around. The LIRR is close and easy to use

10

lisa

3 Aug 2025

·

Stayed 1 night

Great staff, Large rooms. Walkable to restaurants and shops.

10

Stavros

13 Jul 2023

·

Stayed 5 nights

Lovely hotel in the Great neck village, steps again from the LIRR station and 40 mins ride to Penn Station. Hotel next to shops and restaurants. Charming and upper-scale village. Hotel interior and rooms after a 1930s Great Gatsby-style decor. All in all a 5/5 stay.

8

Joshua de

2 Aug 2024

·

Stayed 4 nights

The property is located near a variety of dining options within walking distance.

10

Susan

20 Jun 2025

·

Stayed 1 night

Very convenient location. Nice people and great service.

8

Stacey

26 Mar 2025

·

Stayed 1 night

Great location , many eateries walking distance.

10

John

25 Aug 2025

·

Stayed 1 night

Great location

10

John

2 Apr 2024

·

Stayed 1 night

This is a wonderful hotel located next to the Great Neck train station. It's quiet, despite the train. Rooms are spacious and clean. There is a nice neighborhood around the hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Weekday breakfast is available and feedback ranges from excellent to basic or poorly maintained, with occasional cleanliness concerns. On-site dining and room service get both praise and reports of slow delivery; the lobby bar and new sushi options are appreciated.

Related guest reviews

10

Dimitri

20 Jan 2025

·

Stayed 3 nights

Hotel is nice and cozy but restaurant should get a dishwasher machine all their plates where filthy that’s why we didn’t eat there

8

Andrew

27 Sept 2024

·

Stayed 7 nights

Hotel is 5 minutes walk from Great Neck station (on the Long Island Railroad), so it was convenient for getting in to Manhattan (either Penn station or Grand Central). Bedroom very spacious and comfortable. Coffee machine in the room. There is also 24 hours urns with hot water and cold water, with coffee and tea. Breakfast was included for free Mon-Fri, though it was fairly basic. Scrambled eggs, bacon, fried potatoes, bagels, cereal, muffins, juice.

8

Heather

29 Nov 2024

·

Stayed 1 night

Very nice hotel. Weird pillows though. They advertise a gym, but it’s more like a closet with a treadmill and elliptical trainer. Breakfast was very good for a free buffet style.

8

Oleg

25 Sept 2025

·

Stayed 7 nights

Noisy AC, Noisy room facing train. There’s no complimentary breakfast on weekends, which is not good. Polite and helpful staff.

2

Nikki

14 Jun 2025

·

Stayed 1 night

Stay away! The lobby furniture was filthy! The room was awful. There was a centipede on the wall next to the bed as soon as we walked in. There was a spider in the bathtub as well. Our view was next to the train tracks and there was a small roof next to our windows that was filled with weeds and dirt. The toilet handle was broken, and the toilet paper holder was coming off of the wall. People that we were staying with at the hotel said that the bathtub filled up to their ankles when they were showering. We were with people who had two other rooms and we all concur that the place was absolutely filthy. The other two couples ended up staying and had breakfast this morning reporting that not only was the food awful but there was lipstick on one of the water glasses and the silverware was dirty. We ended up leaving last night to go back to Massachusetts and didn’t even stay because it was so disgusting. Absolutely zero stars and I would not recommend this hotel to anyone.

10

Andrew

13 Sept 2025

·

Stayed 5 nights

We have been staying at this hotel since 2012. It's a great place to stay. They now have a buffet breakfast that is much better than almost any other buffet breakfast that I have encountered during my years of traveling. Fresh made muffins and croissants, and fresh fruit make it an enjoyable start to the day. Hot coffee and tea are always available in the lobby. The staff always has a friendly smile and great attitude. Before we make plans to visit the New York/Long Island area, we always check reservations/availability here, before booking the airline. If you can't stay here, there is nowhere else I want to be. We will be back.

10

Janet

3 Jan 2025

·

Stayed 1 night

This is a great option when you have an event at UNS Arena. Valet and front desk staff are friendly and accommodating. Room was very clean and spacious, and the bad was sooo comfortable. Within walking distance of the train station and different shops and restaurants. Morning breakfast was excellent with different choices.

6

Ross

12 Nov 2025

·

Stayed 5 nights

Breakfast. Was a small offering and poorly maintained Room service was very slow in coming and then less than 15 minutes rushed thru the room

10

Michele

21 Aug 2025

·

Stayed 3 nights

I’ve stayed here several times for work travel and each time has been great. My trip in August however was even more upgraded due to the new sushi bar and menu! Highly recommend!

10

Angela

25 Apr 2025

·

Stayed 2 nights

Front desk & valet were great. Very polite. Was disappointed that the restaurant took more than 30 miutes to send our food up with the robot. Otherwise they made my birthday weekend great.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$172
February	US$183
March	US$196
April	US$203
May	US$238
June	US$303
July	US$252
August	US$258
September	US$365
October	US$241
November	US$241
December	US$224

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $275	17 $205	18 $359	19 $393
20 $198	21 $226	22 $241	23 $251	24 $238	25	26
27 $195	28 $216	29 $215	30 $221

Su	Mo	Tu	We	Th	Fr	Sa
				1 $189	2 $371	3 $365
4 $197	5 $201	6 $205	7 $205	8 $206	9 $369	10
11 $204	12 $203	13 $196	14 $206	15 $203	16 $349	17 $361
18 $238	19 $220	20 $218	21 $220	22 $235	23 $325	24 $293
25 $236	26 $220	27 $220	28 $198	29 $220	30 $299	31 $299

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 1 King Bed, Kitchenette

Standard Room, 2 Double Beds, Balcony

Standard Room, 1 King Bed, Refrigerator

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator

Standard Room, 1 King Bed, Balcony

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Kitchenette

Suite, 1 King Bed, Kitchenette

Standard Room, 1 King Bed, Jetted Tub

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Inn at Great Neck, WorldHotels Crafted

Have a question?

Prices for upcoming dates