Kona Islander

We were in Unit #128 first floor. Pro's: staff was friendly. 1. Aliyah took the time to give us all the local places we would enjoy. 2. We had access to hot tub and pool area. They also have a grill area and shower area before you step in the pool. We had access to a laundry area on site. They was alot of animal and bugs on the property. A small Gecko entered our room.There is a roaming cat around the area. 3. The place is across the street to a beach area. The island seemed laid back with friendly people. 4. Uber from the airport was $25-40. Uber rides around the place was $7-12. Not alot of parking if you had rented a car. CON's: The property room was outdated. 1. If you need anything you have to contact the owner of the property. This is not a hotel. (I.e. pillows) They give you a number to contact. 2The AC unit emitted a watery moldy smell. 3. The shower needs an upgrade. I had the shower a longer shower because the water pressure was low. The Amerities was bare minimum. The toilet paper was low quality. 4.Small fridge/microwave only. Food was expensive. 4. The bed was confortable but you can feel the springs 5. There was wifi. You have to look on the box to access it. Programs on TV was limited. However, there was a mirroring functions that allow us to stream from our phone so we bypass that problem. 6. Low outlets. Look for the clock (outlets ontop) i moved it to the floor next to the bed to use my CPAP equip. Overall, its not the worst place I stayed in.

Absolutely a terrible experience. Place had cockroaches. The toilet flapper would stick and the only way to operate was to take the lid off and manually trip the flapper. Bathroom sink was clogged. Light bulbs were burnt out. Front door lock battery was dead. Hot tub was out of service The front desk or management NEVER responded to a single question I sent before arriving and never responded to any of my comments.

My stay at Kona Islander Inn has been nice, and it's ongoing .. I had to switch condo units yesterday because the first one was prebooked. The community is in a perfect location to most activities in Kona, and the shops are close by for groceries. There's a nice pool area, a welcoming lounge, and laundry facilities. Paradise everyday!

Nice location. Enjoyed the hot tub. Parking was difficult.

What a tropical paradise. The grounds are well maintained and friendly.

Nice accommodation. Staff nice and helpful. Laundry all washers were not operable.

Sea view from room. No lift.

First there were 50 parking spaces for 142 units. The property was old and not very clean. Went to open the screen on the balconey and it fell off. There was no stove, you had to get on your knees to use the fridge. the shower was dirty and the coutch was stained. The positive was our unit had a killer view of the ocean and a very nice pol and hottub.

Great view right in Kona across from ocean. Lovely pool. Room good size for good price.

Beautiful Jungle Landscaping , quiet, walkable to most everything. Parking was limited but once I parked we walked everywhere anyway!

The rooms are very clean and nicely kept

While the condo was in an ideal location in Kona, the amenities at the property were less than what I expected. The shower and bathroom sink were filthy. There were several hairs in the shower the day we arrived and what looked like toothpaste in the bathroom sink. The bathroom mirror was also dirty, with water spots all over it. The condo needs a good overall cleaning, as there was dust and dirt all over the walls, fans, decorations, etc. It is also a little outdated. The TV should be updated as well so you don't have to use three different remotes to be able to watch TV. The Murphy bed was not too comfortable, and the pillows were so thin. Overall, it was fine but I don't think I would stay here again.

Location was great. The unit had lots of ants in it. Kitchenette could have been cleaner. Parking was extremely horrible. Had to park up the way in a near by shopping center (not cool to have guests do that).

It was obvious that no one had stayed in our room for a long time. Thick dust on every surface and I had to clean. Even the lights by the bed were dusty. I also had to sweep the balcony.

The outside was beautiful but had a lot of cats and smelled like cat piss. Limited parking had to park away from facility. Room was infested with roaches and mosquitoes. Bathroom shower was gritty and rusted.Room was supposed to be non-smoking but smelled an overwhelming scent of cigarettes.Could not stay one night in my room had to get another hotel.

When we arrived to the reception, the woman there was unfriendly and told us to contact the phone number to reach the manager as she had nothing to do with the room we booked. They didn’t have any wifi in reception and we used fortune on the roaming as they were transferring me to different people. Finally when I reached them, they told the earliest check in is at 4 pm and there was no place to store the luggage and no parking available. When we arrived again at 5 pm woman in reception gave us the code to pick up the key in the locker and gave us the paper with internet name and password saying she has nothing more to do with us and we need to contact the number if we have questions. There was never available parking spot. We booked the room with the seaview but there was no seaview at all, the room was badly cleaned and in poor conditions. There was a sign to throw trash and wash all dishes before checking out. The wifi name and password on the paper was wrong. We called again to the number using our roaming. They couldn’t help us right away, called back later and asked to note another wifi credentials. We told to the woman that we booked a seaview room, she started to scream saying that if we don’t like the room we must check out and get another place. We were literally shocked the way she was screaming! We didn’t have any choice as we were extremely exhausted and it was late. In addition there were cockroaches. It was the worst 3 days and terrible experience.

This place was very dirty! When I tried to reach the owner he was unresponsive. The bed was very uncomfortable. They offer a coffee maker but no coffee, coffee filters or any coffee fixings. We were very disappointed in this place.They advertise housekeeping but there was none. The room smelt aweful! The counter was filthy when we arrived and there was no cleaning products except for dishsoap. The clothes closet was occupied by dusty vacuum cleaner. It was so dirty that there was no way I was putting my clothes in there. All the ceiling fans were covered in a thick layer of dust. They hadn't been cleaned in a very long time. Extremely disappointed!

The place needs to be cleaned it was not clean.

Great location. The place did have coffee, nor anything extra complimentary. place looked old, shower was dirty.

We were in Unit #128 first floor. Pro's: staff was friendly. 1. Aliyah took the time to give us all the local places we would enjoy. 2. We had access to hot tub and pool area. They also have a grill area and shower area before you step in the pool. We had access to a laundry area on site. They was alot of animal and bugs on the property. A small Gecko entered our room.There is a roaming cat around the area. 3. The place is across the street to a beach area. The island seemed laid back with friendly people. 4. Uber from the airport was $25-40. Uber rides around the place was $7-12. Not alot of parking if you had rented a car. CON's: The property room was outdated. 1. If you need anything you have to contact the owner of the property. This is not a hotel. (I.e. pillows) They give you a number to contact. 2The AC unit emitted a watery moldy smell. 3. The shower needs an upgrade. I had the shower a longer shower because the water pressure was low. The Amerities was bare minimum. The toilet paper was low quality. 4.Small fridge/microwave only. Food was expensive. 4. The bed was confortable but you can feel the springs 5. There was wifi. You have to look on the box to access it. Programs on TV was limited. However, there was a mirroring functions that allow us to stream from our phone so we bypass that problem. 6. Low outlets. Look for the clock (outlets ontop) i moved it to the floor next to the bed to use my CPAP equip. Overall, its not the worst place I stayed in.

While the condo was in an ideal location in Kona, the amenities at the property were less than what I expected. The shower and bathroom sink were filthy. There were several hairs in the shower the day we arrived and what looked like toothpaste in the bathroom sink. The bathroom mirror was also dirty, with water spots all over it. The condo needs a good overall cleaning, as there was dust and dirt all over the walls, fans, decorations, etc. It is also a little outdated. The TV should be updated as well so you don't have to use three different remotes to be able to watch TV. The Murphy bed was not too comfortable, and the pillows were so thin. Overall, it was fine but I don't think I would stay here again.

Great city access. Nice deck, plenty of room in the room. Very nice place!

The location was great! Close to everything! Quiet and peaceful. The oceanview was great too!! Thank you!!!

Great garden. Poor parking. Wifi and cable TV was lacking.

Great location but this unit was ok. If you’re sensitive to loud noises ( street traffic and a very loud AC unit) or odors (hard to describe but there are lots of air fresheners in the room and one is also noisy) you may struggle with this unit.

The hotel is clearly dated and in need of some remodeling. No matter how long we ran the shower the water never got beyond lukewarm. A few times finding an open parking spot was a real hassle. They would do better to number the parking spots so each unit has a designated parking spot. On the plus side, we had an ocean view and we could walk to numerous restaurants and shops. It also was a very affordable option compared to most other hotels that are more like $500 to $800 per night.

First, the listing on hotels.com was misleading. After going through many listings that said one bedroom, two bedroom, one bedroom, two bedroom, the fact that they did not describe this as a studio, which it was, was disconcerting. Walking in to find a single room and a Murphy bed to pull down from the wall Was not what I was looking for. Two, the check-in process was haphazard. It’s apparently just a matter of luck whether any of the limited staff happen to be around the front desk when you walk in. Three, I have photos of a thick layer of grime and dust on the leading edges of the fans in the room. I doubt that they have been cleaned in years.. Four, there is insufficient parking on the premises to support the number of people staying there.

Echoing most of the reviews for this property. The condo was small, but fit our needs (2 guests). Check in was fine, and I was aware that the condos are owned privately and didn't have in-house guest services. It is a good location due to its vicinity to restaurants and shops. I had a view of the beach, but at times it did get noisy because of cars passing by blasting their music. The negatives I had was that the AC was too loud and agitated my allergies. Parking was also an issue. If you get in late, you'll need to find street parking.

Parking was at a premium. If we used our rental, we feared nothing would be available upon our return and we'd have to park off-property somewhere. Not knowing the area, that made us very nervous since we were using a rental car. Check-in was long and tedious. I was made to read and initial over ten warnings and fines for a number of ridiculous potential infractions. This set a very unpleasant tone to our stay. If I could have gotten a refund, we would have left on the first day. As an adult, I should be asked to read all ten plus statements/warnings/fine related violations and initial once! It wouldn't have been so terrible if the front desk associate hadn't come off so stern / cross. Rather unwelcoming. The sofa bed was the best I've ever used. WIFI access was extremely difficult to set up. We were given the wrong network/user-id at check-in and had to reach out to two outside companies to get it resolved. Unit door security locking system was excellent. Very quiet most of the time. Property was centrally located to most of Kona's night life and dining.

We were in Unit #128 first floor. Pro's: staff was friendly. 1. Aliyah took the time to give us all the local places we would enjoy. 2. We had access to hot tub and pool area. They also have a grill area and shower area before you step in the pool. We had access to a laundry area on site. They was alot of animal and bugs on the property. A small Gecko entered our room.There is a roaming cat around the area. 3. The place is across the street to a beach area. The island seemed laid back with friendly people. 4. Uber from the airport was $25-40. Uber rides around the place was $7-12. Not alot of parking if you had rented a car. CON's: The property room was outdated. 1. If you need anything you have to contact the owner of the property. This is not a hotel. (I.e. pillows) They give you a number to contact. 2The AC unit emitted a watery moldy smell. 3. The shower needs an upgrade. I had the shower a longer shower because the water pressure was low. The Amerities was bare minimum. The toilet paper was low quality. 4.Small fridge/microwave only. Food was expensive. 4. The bed was confortable but you can feel the springs 5. There was wifi. You have to look on the box to access it. Programs on TV was limited. However, there was a mirroring functions that allow us to stream from our phone so we bypass that problem. 6. Low outlets. Look for the clock (outlets ontop) i moved it to the floor next to the bed to use my CPAP equip. Overall, its not the worst place I stayed in.

Absolutely a terrible experience. Place had cockroaches. The toilet flapper would stick and the only way to operate was to take the lid off and manually trip the flapper. Bathroom sink was clogged. Light bulbs were burnt out. Front door lock battery was dead. Hot tub was out of service The front desk or management NEVER responded to a single question I sent before arriving and never responded to any of my comments.

Expedia listing is not clear this is a timeshare/privately owned condo. There was no service or staff for support beyond people at check in who expected us to know about timeshare information. No blanket was provided for the pull out bed and since there was no service options we had to make do without. That being said, pool was nice, unit was clean and location for accessing Kona were all positives.

Easy check-in and staff very helpful with answering questions about getting around on the island

Parking lot not large enough for number of units. These are condos, this is not a hotel. No onsite support. Units are in rough shape. No elevators for elderly or movement impaired. Street noise is very loud. AC unit was the loudest that I have ever heard. Fire alarm had low battery in unit bellow us and so it beeped all night, since no onsite support, no help. This needs to be classified as an AirBnB like location, not a hotel.

Close to everything and yet quiet (there during Ironman). Issues with shower door were resolved once I found out that staff working there are not responsible for this (had to contact owner of unit). Response was quick once they were informed.

First, the listing on hotels.com was misleading. After going through many listings that said one bedroom, two bedroom, one bedroom, two bedroom, the fact that they did not describe this as a studio, which it was, was disconcerting. Walking in to find a single room and a Murphy bed to pull down from the wall Was not what I was looking for. Two, the check-in process was haphazard. It’s apparently just a matter of luck whether any of the limited staff happen to be around the front desk when you walk in. Three, I have photos of a thick layer of grime and dust on the leading edges of the fans in the room. I doubt that they have been cleaned in years.. Four, there is insufficient parking on the premises to support the number of people staying there.

The property is beautiful. Great location. Walking distance to many things. Well maintained. Keep in mind that each studio is privately owned so not all rooms are equal. The rooms are decent for two people but really tight for more than that and with suitcases. Our two rooms did not have full bedding for the pull out bed and the owners did not respond to our calls. There is a small fridge and kitchen sink with very basic necessities. The two rooms needed a lot of updating - it’s an old hotel converted to private studios. No elevators so lugging suitcases up three flights was a bit of a work out. Great views though. Parking was our other issue. We had two large SUVs and the parking spaces were just wide enough to get the vehicle in but difficult to physically get in and out of the vehicle. We also frequently had to park down the road because there were no spaces on the property. It wasn’t far but it was a little frustrating. Overall the property was great! The rooms were ok.

When we arrived to the reception, the woman there was unfriendly and told us to contact the phone number to reach the manager as she had nothing to do with the room we booked. They didn’t have any wifi in reception and we used fortune on the roaming as they were transferring me to different people. Finally when I reached them, they told the earliest check in is at 4 pm and there was no place to store the luggage and no parking available. When we arrived again at 5 pm woman in reception gave us the code to pick up the key in the locker and gave us the paper with internet name and password saying she has nothing more to do with us and we need to contact the number if we have questions. There was never available parking spot. We booked the room with the seaview but there was no seaview at all, the room was badly cleaned and in poor conditions. There was a sign to throw trash and wash all dishes before checking out. The wifi name and password on the paper was wrong. We called again to the number using our roaming. They couldn’t help us right away, called back later and asked to note another wifi credentials. We told to the woman that we booked a seaview room, she started to scream saying that if we don’t like the room we must check out and get another place. We were literally shocked the way she was screaming! We didn’t have any choice as we were extremely exhausted and it was late. In addition there were cockroaches. It was the worst 3 days and terrible experience.

Parking was at a premium. If we used our rental, we feared nothing would be available upon our return and we'd have to park off-property somewhere. Not knowing the area, that made us very nervous since we were using a rental car. Check-in was long and tedious. I was made to read and initial over ten warnings and fines for a number of ridiculous potential infractions. This set a very unpleasant tone to our stay. If I could have gotten a refund, we would have left on the first day. As an adult, I should be asked to read all ten plus statements/warnings/fine related violations and initial once! It wouldn't have been so terrible if the front desk associate hadn't come off so stern / cross. Rather unwelcoming. The sofa bed was the best I've ever used. WIFI access was extremely difficult to set up. We were given the wrong network/user-id at check-in and had to reach out to two outside companies to get it resolved. Unit door security locking system was excellent. Very quiet most of the time. Property was centrally located to most of Kona's night life and dining.

Great city access. Nice deck, plenty of room in the room. Very nice place!

The location was great! Close to everything! Quiet and peaceful. The oceanview was great too!! Thank you!!!

The location couldn't be better!

The property was close to everything in town and right on the water.

Pleasantly surprised! Close to everything!

I enjoy the stay here very good location with walking distance to many places to see and eat.

This is my 5th stay at the Islander. Would not stay elsewhere in Kona. Ask for unit 150 First! Central location, no car needed. Walk to anywhere!

Parking might have to be on the road so that was a bummer. Location is excellent. Our room had the beach front view and that was awesome.

We had a great time. The property is in a great location and walkable to shopping and restaurants in Kona.

Kona Islander Inn is a great low cost option for staying in Kona. Its location on Alii Drive makes everything walkable.