Hotel Bahia Chac Chi
US$71
/ night
Avg. for September
Prices for Hotel Bahia Chac Chi
Select dates to see prices and availability
US$71
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Bahia Chac Chi average US$66 in the cheapest month (July) and US$112 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$112 |
| February | US$95 |
| March | US$93 |
| April | US$87 |
| May | US$77 |
| June | US$68 |
| July | US$66 |
| August | US$72 |
| September | US$71 |
| October | US$75 |
| November | US$75 |
| December | US$102 |
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Sept · US$71
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Most expensive: January (~US$112)
Cheapest: July (~US$66)
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Dining
You can enjoy a meal at the restaurant serving the guests of Hotel Bahia Chac Chi, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
With a stay at Hotel Bahia Chac Chi, you'll be centrally located in Isla Mujeres, steps from Isla Mujeres Ferry Terminal and 8 minutes by foot from North Beach. This hotel is 0.5 mi (0.9 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.1 mi (29.1 km) from La Isla Shopping Mall.
What's nearby
Isla Mujeres Ferry Terminal(0.1 Miles)
Miguel Hidalgo(0.2 Miles)
Aztlán Galería(0.3 Miles)
Faro de Punta Norte(0.4 Miles)
Parador Fotográfico(0.4 Miles)
Garrafon Natural Reef Park(0.4 Miles)
North Beach(0.4 Miles)
Isla Mujeres Cemetery(0.4 Miles)
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.5 Miles)
Cocal Beach(0.6 Miles)
Crayola House(1.8 Miles)
Mundaca House(2.9 Miles)
Shark Beach(3.4 Miles)
Parque de los Suenos(3.6 Miles)
Joysxee Floating Bottle Island(3.8 Miles)
The nearest major airport is Cancun Intl. Airport (CUN)(21 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Location
Avenida Rueda Medina, lote 12,mza 8, smza 01, Colonia Centro, Centro - Supmza 001, Isla Mujeres, Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres Ferry Terminal (0.1 Miles)
Miguel Hidalgo (0.2 Miles)
Aztlán Galería (0.3 Miles)
Faro de Punta Norte (0.4 Miles)
Parador Fotográfico (0.4 Miles)
Garrafon Natural Reef Park (0.4 Miles)
Guest reviews of Hotel Bahia Chac Chi
8.4
Very good
Based on 1,003 verified reviews
Who stays here?
Business
0%
Couple
54%
Family
21%
Group
18%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, travelers describe Hotel Bahia Chac Chi as a clean, good value, walkable base near the ferry and North Beach, with friendly staff, simple rooms and some bay views, but recurring street noise and periodic maintenance issues.
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What guests think
Across many reviews, travelers describe Hotel Bahia Chac Chi as a clean, good value, walkable base near the ferry and North Beach, with friendly staff, simple rooms and some bay views, but recurring street noise and periodic maintenance issues.
Guests frequently highlight the easy walk to restaurants and Playa Norte, plus helpful touches like luggage storage and beach towels. Common complaints include weak or unreliable hot water and shower pressure, occasional AC or elevator problems (often after storms), and noise in street-facing rooms. On-site options are basic: a small, shaded pool with periodic closures, a modest gym, and breakfast service that is not always available. Expect a straightforward, well-located stay rather than a resort experience.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are straightforward: a small, mostly shaded pool with occasional closures, a modest gym, and an elevator that has had outages after storms. Guests appreciated beach towels and filtered-water refills; a lobby bar operates with mixed feedback.
Related guest reviews
8
Casey
12 Jul 2025
·
Stayed 7 nights
pool location in the courtyard was nice and shaded, perfect for young kids. Playa Norte is within walking distance, but would recommend having a cart or using taxis if traveling with young kids.
pool location in the courtyard was nice and shaded, perfect for young kids. Playa Norte is within walking distance, but would recommend having a cart or using taxis if traveling with young kids.
6
Teresa
26 Oct 2024
·
Stayed 4 nights
Only pros about this property is the location and the staff who are friendly. Property is old and needs to be renovated, during my 5 day stay the elevator did not work and there was no hot water in hotel due to a storm which took place a week before my arrival. I was not notified ahead of time.
Only pros about this property is the location and the staff who are friendly. Property is old and needs to be renovated, during my 5 day stay the elevator did not work and there was no hot water in hotel due to a storm which took place a week before my arrival. I was not notified ahead of time.
4
Scott
28 Feb 2023
·
Stayed 3 nights
Pool was under construction, but even if it was open, it enclosed
Pool was under construction, but even if it was open, it enclosed
10
Amy
9 Mar 2023
·
Stayed 3 nights
I have stayed at fancier places, but for the price and close proximity to the ferry, this place is hard to beat! Hotel Bahia Chac Chi was a very clean property. Floors were sparkling (no sand) and fresh towels and toiletries were replenished daily. The staff was super friendly and helpful. I was looking for a very specific Isla souvenir and they called around and found it for me! The pool with beach towels we used for the beach, upstairs restaurant, gym, lobby bar, and book exchange were great added bonuses. Highly recommend and would stay again!
I have stayed at fancier places, but for the price and close proximity to the ferry, this place is hard to beat! Hotel Bahia Chac Chi was a very clean property. Floors were sparkling (no sand) and fresh towels and toiletries were replenished daily. The staff was super friendly and helpful. I was looking for a very specific Isla souvenir and they called around and found it for me! The pool with beach towels we used for the beach, upstairs restaurant, gym, lobby bar, and book exchange were great added bonuses. Highly recommend and would stay again!
10
Luis
16 Apr 2023
·
Stayed 3 nights
The hotel is about a 10 to 15 minute walk from norte beach but we didnt mind walking because it meant it was in a quieter area. Still close to food and shopping. You can rent golf carts next door. The pool was better than i thought it would be, nice size and clean. They give you 2 bottles of water which you can refill downstairs. Theres an elevator in case you're on the top floor. We had a balcony in our room that faced the street where we had coffee every day. The room has a safe also. Water pressure was strong. The gym had like 3 machines. An elliptical, treadmill and one of those cable machines where you can work out every body part. I didn't use it. All in all this had everything i needed and is my go to hotel from now on
The hotel is about a 10 to 15 minute walk from norte beach but we didnt mind walking because it meant it was in a quieter area. Still close to food and shopping. You can rent golf carts next door. The pool was better than i thought it would be, nice size and clean. They give you 2 bottles of water which you can refill downstairs. Theres an elevator in case you're on the top floor. We had a balcony in our room that faced the street where we had coffee every day. The room has a safe also. Water pressure was strong. The gym had like 3 machines. An elliptical, treadmill and one of those cable machines where you can work out every body part. I didn't use it. All in all this had everything i needed and is my go to hotel from now on
6
Adam
22 Feb 2023
·
Pros: Nice location. Very convenient. Comfortable bed. Friendly staff. Lots of great places to eat nearby. Cons: One of the reasons that I booked this property was it is an adults only hotel. I don’t mind kids but I thought that booking an adults only property would mean it would be a bit more quiet and peaceful. I wanted a nice place to relax. It was very much NOT relaxing. There was very very loud construction noise during the entire visit ( this hotel making the noises). Starting early in the morning. Impossible to take naps. It was Carnaval season there, so there was loud music booming until the morning hours, then construction noises that the property was making starting around like 9am. Not a good relaxing or quiet visit at all. I didn’t get good sleep or relaxation. The shower was bad, it was uncomfortable and had very low water pressure. There was a lot of mold around the ceiling of the bathroom and the shower was just weird and old and not nice at all. I love to swim and another one of the reasons I booked this property was the pool. A place to swim away from the busy beaches. The pool was closed during my entire stay :( It would have been nice to get advanced warning from the property that the pool is closed and it is under construction. Another reason why I booked this property was it had a balcony. The balcony was unpleasant.
Pros: Nice location. Very convenient. Comfortable bed. Friendly staff. Lots of great places to eat nearby. Cons: One of the reasons that I booked this property was it is an adults only hotel. I don’t mind kids but I thought that booking an adults only property would mean it would be a bit more quiet and peaceful. I wanted a nice place to relax. It was very much NOT relaxing. There was very very loud construction noise during the entire visit ( this hotel making the noises). Starting early in the morning. Impossible to take naps. It was Carnaval season there, so there was loud music booming until the morning hours, then construction noises that the property was making starting around like 9am. Not a good relaxing or quiet visit at all. I didn’t get good sleep or relaxation. The shower was bad, it was uncomfortable and had very low water pressure. There was a lot of mold around the ceiling of the bathroom and the shower was just weird and old and not nice at all. I love to swim and another one of the reasons I booked this property was the pool. A place to swim away from the busy beaches. The pool was closed during my entire stay :( It would have been nice to get advanced warning from the property that the pool is closed and it is under construction. Another reason why I booked this property was it had a balcony. The balcony was unpleasant.
2
Manuel
12 Jul 2024
·
Stayed 2 nights
Al llegar no había elevador ni alberca. Fuimos al gimnasio y máquinas estaban malas. Como recompensa nos ofrecieron el desayuno por un día.
Al llegar no había elevador ni alberca. Fuimos al gimnasio y máquinas estaban malas. Como recompensa nos ofrecieron el desayuno por un día.
8
JOSE LUIS
24 Oct 2024
·
Stayed 2 nights
Tuvimos algunos inconvenientes entendibles por el paso del huracán , no funcionó el elevador y las personas mayores que nos acompañaron fue complicado
Tuvimos algunos inconvenientes entendibles por el paso del huracán , no funcionó el elevador y las personas mayores que nos acompañaron fue complicado
10
Tami Jean
18 Apr 2024
·
Stayed 6 nights
Very attentive staff. Friendly and interactive. Happy hour daily at the bar.
Very attentive staff. Friendly and interactive. Happy hour daily at the bar.
8
Yasmin
12 Jun 2024
·
Stayed 3 nights
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
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AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping is generally praised and rooms are usually clean. That said, recurring maintenance issues are noted, especially unreliable hot water and weak shower pressure, with occasional wear or missed details reported.
Related guest reviews
10
Candice
16 Nov 2025
·
Stayed 1 night
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
6
Sam
11 Oct 2024
·
Stayed 9 nights
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
The stay was for beside one huge issue at least for me and its the water pressure was bad i can say wasn’t existing along with no hot water to be more specific it wasn’t even warm i had to take very cold showers, i notified the maintenance crew numerous of times nothing was done, One thing i have to say Isabela the young and short receptionist was absolutely amazing friendly and very helpful Anyway my bad experience was the water pressure and no hot water that was big deal
2
Donna L
13 Nov 2024
·
Stayed 9 nights
There was NO HOT water in the hotel, the elevator did not work, I asked for a refund for my stay they said yes but would not answer expedia's calls.
There was NO HOT water in the hotel, the elevator did not work, I asked for a refund for my stay they said yes but would not answer expedia's calls.
10
Tirso Armando
29 Oct 2025
·
Stayed 2 nights
Muy bien todo, limpio y el personal muy atento, se queda uno sin comentarios malos.
Muy bien todo, limpio y el personal muy atento, se queda uno sin comentarios malos.
6
Branka
2 Jul 2024
·
Stayed 3 nights
The benefit of this hotel is that it is a few minutes from the ferry terminal, lower priced than others nearby, and you're also within a short walk of playa norte and all the restaurants there. The cons: the room is not super well insulated so it is difficult to get the AC to do well. You can see water stains on the walls. The room is very bare, no microwave and not many plug ins. The bathroom mirror and sink looked old and there were a few ants around, probably because the actual bathroom has a vent to the outside (so be sure to keep the door closed so your AC has any impact) and the shower was not good. The handheld shower was the only part that worked well. The shampoo and body wash provided did not seem to be of high quality. This is fine if you're staying for one night but would not recommend a longer stay.
The benefit of this hotel is that it is a few minutes from the ferry terminal, lower priced than others nearby, and you're also within a short walk of playa norte and all the restaurants there. The cons: the room is not super well insulated so it is difficult to get the AC to do well. You can see water stains on the walls. The room is very bare, no microwave and not many plug ins. The bathroom mirror and sink looked old and there were a few ants around, probably because the actual bathroom has a vent to the outside (so be sure to keep the door closed so your AC has any impact) and the shower was not good. The handheld shower was the only part that worked well. The shampoo and body wash provided did not seem to be of high quality. This is fine if you're staying for one night but would not recommend a longer stay.
8
Fernanda
23 Apr 2024
·
Stayed 1 night
Hotel has very easy and convenient access to ferry, walking distance to restaurants , shops and North beach. Things to improve: room where we stayed had very poor shower pressure, mostly hot water was coming out, cold water was barely coming out or not even at all so it was a challenge to shower with the low pressure and very hot water. The shower handle was also a challenge to use as it would get stuck and hard to move. Bed is quite firm but okay, pillows are too thick and kind of hard so that took away from good sleep. First night had to sleep without a pillow, asked to find a softer pillow the second night and it helped. I would get cold at night with the AC on so asked for an extra blanket which front desk staff also readily provided. Room had somewhat of a strange smell. Other than these details that can be improved on I would consider to stay again.
Hotel has very easy and convenient access to ferry, walking distance to restaurants , shops and North beach. Things to improve: room where we stayed had very poor shower pressure, mostly hot water was coming out, cold water was barely coming out or not even at all so it was a challenge to shower with the low pressure and very hot water. The shower handle was also a challenge to use as it would get stuck and hard to move. Bed is quite firm but okay, pillows are too thick and kind of hard so that took away from good sleep. First night had to sleep without a pillow, asked to find a softer pillow the second night and it helped. I would get cold at night with the AC on so asked for an extra blanket which front desk staff also readily provided. Room had somewhat of a strange smell. Other than these details that can be improved on I would consider to stay again.
10
Katherine Ann
22 Nov 2025
·
Stayed 1 night
Clean nice rooms
Clean nice rooms
4
Janeth
6 Jun 2023
·
Stayed 16 nights
We spent over two weeks in this hotel then we had the opportunity to see all very well. The hotel itself is very old and seems that they don’t do an often maintenance. The water pressure in the shower is very poor and they have rusted faucets. We noticed they don’t properly wash the glasses or cups in the room. We found them with coffee residuals or lipstick from previous day. I have to wash them every day just to make sure they are clean. If you want them to fix something in the room for you, you need to ask them several times before it happens. Some of the staff members were friendly and helpful when you ask information about the area, trips, or restaurants.
We spent over two weeks in this hotel then we had the opportunity to see all very well. The hotel itself is very old and seems that they don’t do an often maintenance. The water pressure in the shower is very poor and they have rusted faucets. We noticed they don’t properly wash the glasses or cups in the room. We found them with coffee residuals or lipstick from previous day. I have to wash them every day just to make sure they are clean. If you want them to fix something in the room for you, you need to ask them several times before it happens. Some of the staff members were friendly and helpful when you ask information about the area, trips, or restaurants.
4
Yonny
22 Sept 2023
·
Stayed 1 night
Las sábanas están sucias
Las sábanas están sucias
10
Sergio Raul Gonzalez
17 Nov 2025
·
Stayed 1 night
Todo estuvo muy bien buena habitación muy confortable muy rica la regadera y agua caliente, baño super limpio Gracias
Todo estuvo muy bien buena habitación muy confortable muy rica la regadera y agua caliente, baño super limpio Gracias
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AI-generated summary based on recent guest reviews
Rooms
Rooms are simple and comfortable, some spacious, with balconies and popular bay views. Street-facing rooms can be noisy, and decor can feel dated compared with water-view rooms.
Related guest reviews
10
Daren
25 Oct 2023
·
Stayed 7 nights
The rooms are clean, but do show a little wear and tear. We love the location and view of the ferry and the street.
The rooms are clean, but do show a little wear and tear. We love the location and view of the ferry and the street.
10
Marco
26 Nov 2024
·
Stayed 3 nights
Good location! 2mn walk from the ferry. Rooms are spacious so that was great. The only thing is they manipulate the toilet so it won’t waste much water, that was ok when going #1 but struggled for #2, had to flush 3 times 😅
Good location! 2mn walk from the ferry. Rooms are spacious so that was great. The only thing is they manipulate the toilet so it won’t waste much water, that was ok when going #1 but struggled for #2, had to flush 3 times 😅
4
Gustavo
4 Nov 2024
·
Stayed 3 nights
Nice view from our room
Nice view from our room
8
Fernanda
9 Sept 2025
·
Stayed 2 nights
En relación precio calidad el hotel cumple bastante bien, algo que no depende de el hotel pero si hay que tomar en cuenta es que hay ruido de la avenida principal, sin embargo en lo personal se compensa con la bella vista desde la habitación que reservamos, el clima de la habitación enfría muchísimo ! Era época muy calurosa y sin embargo en varias ocasiones lo tuvimos que apagar, la gente muy atenta y amable. Yo si vuelvo !
En relación precio calidad el hotel cumple bastante bien, algo que no depende de el hotel pero si hay que tomar en cuenta es que hay ruido de la avenida principal, sin embargo en lo personal se compensa con la bella vista desde la habitación que reservamos, el clima de la habitación enfría muchísimo ! Era época muy calurosa y sin embargo en varias ocasiones lo tuvimos que apagar, la gente muy atenta y amable. Yo si vuelvo !
10
Marie-Ève
1 Feb 2024
·
Stayed 3 nights
Bel hotel, très près de tout. Un peu bruyant, car sur la rue principale, mais pas trop tard le soir. Nous avons apprécié la propreté de l’endroit et la disponibilité de serviettes de plage.
Bel hotel, très près de tout. Un peu bruyant, car sur la rue principale, mais pas trop tard le soir. Nous avons apprécié la propreté de l’endroit et la disponibilité de serviettes de plage.
10
Luis A
19 Oct 2023
·
Stayed 2 nights
Excelente relación calidad por precio, especialmente la habitación con vista al mar!!! Volvería nuevamente
Excelente relación calidad por precio, especialmente la habitación con vista al mar!!! Volvería nuevamente
10
Douglas
14 Dec 2024
·
Stayed 7 nights
This is a fairly modern and well maintained property. Its proximity to the ferry is great, and all restaurants and shopping -- as well as the North Beach itself -- are minutes to walk to. Being on the principal street for vehicle traffic isn't the greatest (noise etc.), but walk one block and you have left all of that behind. We stayed in a street facing room on the first floor our first night and found it too noisy, so we moved to a courtyard facing room and were much happier. I would recommend this hotel to friends. It is very good value.
This is a fairly modern and well maintained property. Its proximity to the ferry is great, and all restaurants and shopping -- as well as the North Beach itself -- are minutes to walk to. Being on the principal street for vehicle traffic isn't the greatest (noise etc.), but walk one block and you have left all of that behind. We stayed in a street facing room on the first floor our first night and found it too noisy, so we moved to a courtyard facing room and were much happier. I would recommend this hotel to friends. It is very good value.
8
CHRISTOPHER
27 Feb 2025
·
Stayed 3 nights
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
10
Nichon
5 Jul 2024
·
Stayed 3 nights
Room was very clean and comfortable. The view of the bay was absolutely beautiful. There was no microwave in the room but there is a refrigerator and they will heat up your food downstairs if you ask. There were only 2 english speaking channels with really old movies. They give you nice sized beach towels for the beach so that is nice. The hotel is directly off the ferry so that was a real plus. We really enjoyed our stay and would definitely stay here again.
Room was very clean and comfortable. The view of the bay was absolutely beautiful. There was no microwave in the room but there is a refrigerator and they will heat up your food downstairs if you ask. There were only 2 english speaking channels with really old movies. They give you nice sized beach towels for the beach so that is nice. The hotel is directly off the ferry so that was a real plus. We really enjoyed our stay and would definitely stay here again.
6
Kellie
19 Feb 2026
·
Stayed 3 nights
The room was a little small and dated, but it was clean and quiet. Hotel was close to everything and good for a short stay
The room was a little small and dated, but it was clean and quiet. Hotel was close to everything and good for a short stay
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful, with assistance on early check-ins, luggage storage, and local bookings. A few guests reported inconsistent or less friendly front-desk interactions.
Related guest reviews
10
LaTonya
16 Nov 2025
·
Stayed 1 night
It is always a joy to stay at Bahia Chac Chi. The staff goes out of their way to ensure a pleasant experience, from checking in to checking out. They are warm, pleasant and always remember you. The rooms are always clean and the linen fresh. It’s centrally located and walking to distance to everything including the ferry.
It is always a joy to stay at Bahia Chac Chi. The staff goes out of their way to ensure a pleasant experience, from checking in to checking out. They are warm, pleasant and always remember you. The rooms are always clean and the linen fresh. It’s centrally located and walking to distance to everything including the ferry.
10
Candice
16 Nov 2025
·
Stayed 1 night
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
6
Martha
14 Jul 2023
·
Stayed 1 night
Poco amables en la recepción
Poco amables en la recepción
10
Laci
30 Nov 2025
·
Stayed 1 night
The staff went out of their way to be helpful, and it was in a convenient location with a nice pool.
The staff went out of their way to be helpful, and it was in a convenient location with a nice pool.
10
XIAO LI
26 Mar 2025
·
Stayed 1 night
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
Nice location. A few minutes walk from the ferry dock and 15 minutes walk from the North Beach. Their staff is very friendly. They helped us to book the Dolphin Discovery in a discounted price and offered us beach towels when we were going to the beach.
6
Francesca
7 Mar 2023
·
Stayed 5 nights
The front desk staff not friendly or helpful at all. Every time we would ask for towels, or anything to be replenished in our rooms they were really annoyed to have to help. They never had beach towels when we needed them. The only positive thing about this hotel was the location, and the people that worked in the restaurant were the only friendly staff around.
The front desk staff not friendly or helpful at all. Every time we would ask for towels, or anything to be replenished in our rooms they were really annoyed to have to help. They never had beach towels when we needed them. The only positive thing about this hotel was the location, and the people that worked in the restaurant were the only friendly staff around.
8
george
14 Mar 2023
·
Stayed 2 nights
The hotel is close to the ferry terminal. It’s clean, convenient, had everything you need. There were issues with our room at first but Juan, hotel manager, looked after us and all was good. Juan also was able to direct us to great dining spots and was helpful in our scheduling. I recommend this hotel because of its staff
The hotel is close to the ferry terminal. It’s clean, convenient, had everything you need. There were issues with our room at first but Juan, hotel manager, looked after us and all was good. Juan also was able to direct us to great dining spots and was helpful in our scheduling. I recommend this hotel because of its staff
10
Gordon
6 May 2025
·
Stayed 1 night
A big Thank You to Johnny for assisting us with our late night arrival and helping us find something to wet our collective whistle!!
A big Thank You to Johnny for assisting us with our late night arrival and helping us find something to wet our collective whistle!!
8
Linda
19 Feb 2025
·
Stayed 3 nights
The front desk staff facilitated an easy check in. I picked this hotel because it was in easy walking distance from the ferry. The room was clean, bed Súper comfortable. The AC would have felt much better if the room had a ceiling fan to circulate the cool air. In the evenings the room was a bit on the warmer side. They have a place where you can fill your water bottle … huge because the weather is so warm it’s important to hydrate. Right next to is a place to rent golf carts .
The front desk staff facilitated an easy check in. I picked this hotel because it was in easy walking distance from the ferry. The room was clean, bed Súper comfortable. The AC would have felt much better if the room had a ceiling fan to circulate the cool air. In the evenings the room was a bit on the warmer side. They have a place where you can fill your water bottle … huge because the weather is so warm it’s important to hydrate. Right next to is a place to rent golf carts .
10
Nabile
15 May 2025
·
Stayed 1 night
Me encanto todo, muy bonito, cómodo, hermosa vista. De 1,000 la atención d Isabel & Jonathan. Super amables. No tiene precio la vista de la habitación. Me dieron entrada antes de la hora y pude dejar mis maletas a mi salida toda la tarde sin problemas. Seguro que regresó
Me encanto todo, muy bonito, cómodo, hermosa vista. De 1,000 la atención d Isabel & Jonathan. Super amables. No tiene precio la vista de la habitación. Me dieron entrada antes de la hora y pude dejar mis maletas a mi salida toda la tarde sin problemas. Seguro que regresó
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AI-generated summary based on recent guest reviews
Location
Exceptionally convenient for the ferry, Playa Norte, and downtown dining and shops; most places are an easy walk. The trade-off is traffic noise on the main road for some rooms.
Related guest reviews
10
Robert
5 Jul 2024
·
Stayed 2 nights
Great Location
Great Location
10
Zachary
15 Aug 2025
·
Stayed 1 night
Great stay within walking distance (~15min) to playa Norte. 1-2 minutes from Ferry terminal.
Great stay within walking distance (~15min) to playa Norte. 1-2 minutes from Ferry terminal.
8
Angela
8 Jul 2024
·
Like everyone else said, it’s like a 2 min walk from the ferry, as well as the beach, it’s near CI Banco about 10 mins or less by walk, 20 or less, to Playa Norte, all in all, everything is walkable and in the north touristy part of isla mujeres, it’s one of the affordable stays. A major plus, my entire stay, I did not once worry about the mosquitoes (I only did when they moved me to another hotel due to the storm, in which I was plagued with 4 mosquito bites). On that note, my stay wasn’t as long as I hoped for, I was moved to chac chi, a little more inland/south due to the hotel not being deemed safe for the storm. I like that they were able to accommodate me so quickly to another place. No microwave btw, yes to a fridge, I did not use the pool, double check with them to see if they take visa, because at first I was told yes, then I was told no ??? Anyways, the Wi-Fi is the best out of the 3 hotels I stayed on the island, imo. Rose is super nice, along with the other staff I encountered. I did not use the pool, my shower head was detachable, also if you’re new to Mexico like I was, apparently you’re not supposed to flush the toilet paper u use to wipe — it goes in a separate bin, just an FYI, that’s about it, it’s a get what u pay for kinda place, so don’t expect absolute perfection, but it’s pretty good. U can even see the hotel sign as u enter on the ferry!
Like everyone else said, it’s like a 2 min walk from the ferry, as well as the beach, it’s near CI Banco about 10 mins or less by walk, 20 or less, to Playa Norte, all in all, everything is walkable and in the north touristy part of isla mujeres, it’s one of the affordable stays. A major plus, my entire stay, I did not once worry about the mosquitoes (I only did when they moved me to another hotel due to the storm, in which I was plagued with 4 mosquito bites). On that note, my stay wasn’t as long as I hoped for, I was moved to chac chi, a little more inland/south due to the hotel not being deemed safe for the storm. I like that they were able to accommodate me so quickly to another place. No microwave btw, yes to a fridge, I did not use the pool, double check with them to see if they take visa, because at first I was told yes, then I was told no ??? Anyways, the Wi-Fi is the best out of the 3 hotels I stayed on the island, imo. Rose is super nice, along with the other staff I encountered. I did not use the pool, my shower head was detachable, also if you’re new to Mexico like I was, apparently you’re not supposed to flush the toilet paper u use to wipe — it goes in a separate bin, just an FYI, that’s about it, it’s a get what u pay for kinda place, so don’t expect absolute perfection, but it’s pretty good. U can even see the hotel sign as u enter on the ferry!
10
Dustin Joseph Keith
20 Jul 2024
·
Stayed 3 nights
Perfectly located
Perfectly located
8
cecilie
28 Feb 2026
·
Stayed 1 night
Minibar in the room. The best shower! Good bed. Close to the ferry, just cross the street. Just 5-10 min walk to the beach. 3 minutes to the Main Street.
Minibar in the room. The best shower! Good bed. Close to the ferry, just cross the street. Just 5-10 min walk to the beach. 3 minutes to the Main Street.
8
nancy
15 Aug 2025
·
Stayed 4 nights
Property was in a good location. Price was good for what was offered. Staff was friendly, albeit some not good with English. We would stay again.
Property was in a good location. Price was good for what was offered. Staff was friendly, albeit some not good with English. We would stay again.
10
JEANNINE
27 Jun 2025
·
Stayed 1 night
Short walk to the ferry, the golf cart rental closest to the hotel was the cheapest (Joaquins), Close to beaches and restaurants. Great location, clean room, friendly staff
Short walk to the ferry, the golf cart rental closest to the hotel was the cheapest (Joaquins), Close to beaches and restaurants. Great location, clean room, friendly staff
8
Robert
1 Apr 2025
·
Stayed 7 nights
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
I like the view of the bay and the close walking distance to North Beach, restaurants and shopping.
8
Yasmin
12 Jun 2024
·
Stayed 3 nights
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
10
Sarah
7 Aug 2024
·
Stayed 3 nights
Fun and easy and clean place to stay in the city. super close to ferry
Fun and easy and clean place to stay in the city. super close to ferry
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AI-generated summary based on recent guest reviews
Dining
Breakfast is offered on site at times and praised for the views, but availability is inconsistent and occasionally not operating. Bar service exists with happy-hour deals, though selection and hours have been reported as limited.
Related guest reviews
4
Lawrence
8 Feb 2023
·
Stayed 3 nights
The property didn’t have all the amenities they advertised. Bar was tiny and had a very limited selection even though they advertise with a drink menu. Not one item on the menu was available. Gift shop/convenience store never open and restaurant only did breakfast but not everyday!
The property didn’t have all the amenities they advertised. Bar was tiny and had a very limited selection even though they advertise with a drink menu. Not one item on the menu was available. Gift shop/convenience store never open and restaurant only did breakfast but not everyday!
10
Martin
2 Jan 2026
·
Stayed 4 nights
There was no breakfast available. View from our deck was great!
There was no breakfast available. View from our deck was great!
8
Tiffany
29 Jun 2024
·
Stayed 5 nights
Wonderful hotel! It is a central location, but we enjoyed that. You can walk to everything. Please have breakfast on the top floor and enjoy the view!!! So beautiful! Quick tip: keep your bathroom door shut to keep the room cool.
Wonderful hotel! It is a central location, but we enjoyed that. You can walk to everything. Please have breakfast on the top floor and enjoy the view!!! So beautiful! Quick tip: keep your bathroom door shut to keep the room cool.
10
Linda Susan
1 Feb 2024
·
Stayed 8 nights
My husband and I tried this hotel. We spent 8 nights here.This was a cute hotel, right in town..great location. Very clean. Nice people. They have a small pool. But it doesn't get any sun, but its good to jump in and cool off. The dining room is on the top floor with a grand view of the Island. They only serve breakfast and it was delicious. I would stay there again. This was our 8th trip to the island. We love it there.
My husband and I tried this hotel. We spent 8 nights here.This was a cute hotel, right in town..great location. Very clean. Nice people. They have a small pool. But it doesn't get any sun, but its good to jump in and cool off. The dining room is on the top floor with a grand view of the Island. They only serve breakfast and it was delicious. I would stay there again. This was our 8th trip to the island. We love it there.
10
Yanina
25 Jun 2024
·
Stayed 2 nights
Me gustó mucho el desayuno fue delicioso, lo que menos me gustó fue que mi aire no enfriaba mucho y tenía un liqueo
Me gustó mucho el desayuno fue delicioso, lo que menos me gustó fue que mi aire no enfriaba mucho y tenía un liqueo
10
Cathleen
24 Nov 2025
·
Stayed 6 nights
We have stayed at this hotel 3 times already. Rooms are a good value. We decided to try the breakfast this time (early September) but was not open due to it being off season. The location is close to the ferry so no taxi needed. The hotel also secured our luggage until it was time to check in (we had an early arrival) so we were able to start our vacation without wasting time.
We have stayed at this hotel 3 times already. Rooms are a good value. We decided to try the breakfast this time (early September) but was not open due to it being off season. The location is close to the ferry so no taxi needed. The hotel also secured our luggage until it was time to check in (we had an early arrival) so we were able to start our vacation without wasting time.
10
Tami Jean
18 Apr 2024
·
Stayed 6 nights
Very attentive staff. Friendly and interactive. Happy hour daily at the bar.
Very attentive staff. Friendly and interactive. Happy hour daily at the bar.
6
Bridgette Anne
19 Feb 2025
·
Stayed 5 nights
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
6
Eduardo
6 Mar 2025
·
Stayed 1 night
Hotel bem localizado. Mas não ofereceu café da manhã porque funcionário estava de férias.
Hotel bem localizado. Mas não ofereceu café da manhã porque funcionário estava de férias.
8
Yasmin
12 Jun 2024
·
Stayed 3 nights
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
We enjoyed our stay at Bahia Chac Chi. It was a less than 5 minute walk from the ferry terminal. Conveniently located around shops and restaurants. Playa Norte beach was a less than 10 minute walk which was nice when you want to explore the city on foot. The breakfast on their top floor was surprisingly a nice addition. Reasonable prices too. The hotel was nice enough to accommodate our early arrival and late departure by holding our baggage safely. The bar in the lobby had a great deal on buckets of beer, and the pool was refreshing.
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AI-generated summary based on recent guest reviews
8
David
15 Jul 2026
·
Stayed 1 night
Fantastic view, nice room, only drawback is the mattress and pillows were very hard. That made it very difficult to get comfortable and so I had a very restless night, but otherwise the hotel is in a great location with a fabulous view of the bay and Cancún across the water.
Fantastic view, nice room, only drawback is the mattress and pillows were very hard. That made it very difficult to get comfortable and so I had a very restless night, but otherwise the hotel is in a great location with a fabulous view of the bay and Cancún across the water.
8
Grace
16 Jun 2026
·
Stayed 4 nights
Staff was very helpful and kind. The location was very convenient. The room is very bare but has what you need. I will use this again for a quick budget friendly option. No breakfast provided despite what online postings may say. I will say the cleanliness of the sheets were less than satisfactory and while the ac is nice it gets icy cold at night so being warm clothes for sleep!
Staff was very helpful and kind. The location was very convenient. The room is very bare but has what you need. I will use this again for a quick budget friendly option. No breakfast provided despite what online postings may say. I will say the cleanliness of the sheets were less than satisfactory and while the ac is nice it gets icy cold at night so being warm clothes for sleep!
10
Eric
13 Jun 2026
·
Stayed 4 nights
Great place! I will definitely stay again
Great place! I will definitely stay again
10
Ebony
3 Jun 2026
·
Stayed 1 night
The staff stood out the most for me. Juan and Airan (Alex) were very helpful during my stay. The hotel is conveniently located steps away from the ferry port and walking distance to everything on the island.
The staff stood out the most for me. Juan and Airan (Alex) were very helpful during my stay. The hotel is conveniently located steps away from the ferry port and walking distance to everything on the island.
8
Matthew
3 Jun 2026
·
Stayed 2 nights
We really found that we enjoyed this hotel despite its affordability and modest decor. The staff was super friendly. The location was fantastic, only a 1 min walk from the ferry and centrally located within the central area in town with all the restaurants and shopping. We’d come back.
We really found that we enjoyed this hotel despite its affordability and modest decor. The staff was super friendly. The location was fantastic, only a 1 min walk from the ferry and centrally located within the central area in town with all the restaurants and shopping. We’d come back.
FAQs about Hotel Bahia Chac Chi
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee, approximately USD 15 to 18 for adults and USD 12 to 15 for children.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Isla Mujeres, just steps from Isla Mujeres Ferry Terminal and an 8-minute walk from North Beach. It is 0.5 mi from the West Coast of Isla Mujeres and 14 mi from Langosta Beach.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not provided.
What are the policies for guests staying with children?
One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 60.57012947883606USD
- 2026-09-20: 77.37256915130615USD
- 2026-09-21: 60.70104956169128USD
- 2026-09-22: 60.68947177391052USD
- 2026-09-23: 57.228470775604244USD
- 2026-09-24: 60.72777393341064USD
- 2026-09-25: 63.944034335327146USD
- 2026-09-26: 84.12027377090453USD
- 2026-09-27: 64.33259522743225USD
- 2026-09-28: 77.54735696411132USD
- 2026-09-29: 72.23794725837708USD
- 2026-09-30: 77.48395938034056USD
- 2026-10-01: 59.11405188865661USD
- 2026-10-02: 63.63895699996948USD
- 2026-10-03: 58.71075164947509USD
- 2026-10-04: 58.706823784255974USD
- 2026-10-05: 58.706823784255974USD
- 2026-10-06: 64.69901644668579USD
- 2026-10-07: 59.07401130943298USD
- 2026-10-08: 64.69349028625489USD
- 2026-10-09: 59.19414180488586USD
- 2026-10-10: 62.928188550949095USD
- 2026-10-11: 63.07689568901061USD
- 2026-10-12: 58.88631452598571USD
- 2026-10-13: 64.02937892074584USD
- 2026-10-14: 65.47619953536987USD
- 2026-10-15: 65.47619953536987USD
- 2026-10-16: 64.43982551002502USD
- 2026-10-17: 65.46473559875488USD
- 2026-10-18: 65.10053885612487USD
- 2026-10-19: 69.23822301597595USD
- 2026-10-20: 69.23822301597595USD
- 2026-10-21: 69.23822301597595USD
- 2026-10-22: 67.16277318954468USD
- 2026-10-23: 69.23822301597595USD
- 2026-10-24: 69.23822301597595USD
- 2026-10-25: 69.23822301597595USD
- 2026-10-26: 69.74640207328795USD
- 2026-10-27: 69.33821499176025USD
- 2026-10-28: 62.9049191242218USD
- 2026-10-29: 69.36300827255249USD
- 2026-10-30: 65.54101587982177USD
- 2026-10-31: 69.23822301597595USD
- 2026-11-01: 95.36018632278441USD
- 2026-11-02: 97.27300851669311USD
- 2026-11-03: 77.40107573165893USD
- 2026-11-04: 77.40107573165893USD
- 2026-11-05: 77.38406811904906USD
- 2026-11-06: 95.37014392089843USD
- 2026-11-07: 77.38406811904906USD
- 2026-11-08: 74.31504354782103USD
- 2026-11-09: 78.91470946502685USD
- 2026-11-10: 109.52268457336424USD
- 2026-11-11: 77.50805203857422USD
- 2026-11-12: 78.91470946502685USD
- 2026-11-13: 77.38406811904906USD
- 2026-11-14: 77.40107573165893USD
- 2026-11-15: 74.32100759735107USD
- 2026-11-16: 77.40107573165893USD
- 2026-11-17: 103.42981682815551USD
- 2026-11-18: 109.70388308258056USD
- 2026-11-19: 78.91470946502685USD
The front desk is open daily from 7 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Masks are required at the property for guests without COVID-19 vaccination
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
- Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Activities
Swimming pool
Scuba diving
Windsurfing
Fishing
Pool outdoor
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi
Services
Tour desk
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Concierge Services
General
Restaurant
Non-smoking rooms
Packed lunches
Adults only
Beach Sun Loungers
Snack Bar/Deli