Hotel Casa las Mercedes
From
$76
/ night
Select dates to see prices and availability
From
$76
/ night
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at MECHE or snacks in the hotel's coffee shop/cafe.
Rooms
Stay in one of 17 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
Located in Oaxaca (Oaxaca Centro), Hotel Casa las Mercedes is a 5-minute walk from Oaxaca Textile Museum and 9 minutes by foot from Oaxaca Cathedral. This hotel is 0.6 mi (1 km) from Benito Juarez Market and 0.8 mi (1.2 km) from Church of Santo Domingo de Guzmán.
What's nearby
Exconvento de San Pablo(0.2 miles)
Macedonio Alcalá Theater(0.2 miles)
Oaxaca Textile Museum(0.2 miles)
Centro Fotografico Alvarez Bravo(0.3 miles)
Andador de Macedonia Alcala(0.3 miles)
Merced Market(0.3 miles)
Templo de San Agustín(0.3 miles)
Zócalo(0.4 miles)
Museum of Oaxacan Painters(0.4 miles)
Pochote Organic Market(0.4 miles)
Museum of Contemporary Art of Oaxaca (MACO)(0.4 miles)
Government Palace(0.5 miles)
Museo Filatelia (MUFI)(0.5 miles)
Oaxaca Cathedral(0.5 miles)
Iglesia de La Compañía(0.5 miles)
The preferred airport for Hotel Casa las Mercedes is Oaxaca Intl. Airport(5.3 miles)
Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning
Location
Avenida Independencia, 1206, Ruta Independencia, Oaxaca, Oaxaca, Mexico
Exconvento de San Pablo (0.2 miles)
Macedonio Alcalá Theater (0.2 miles)
Oaxaca Textile Museum (0.2 miles)
Centro Fotografico Alvarez Bravo (0.3 miles)
Andador de Macedonia Alcala (0.3 miles)
Merced Market (0.3 miles)
Room options
4
Standard Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Double Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
320 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Family Suite, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
427 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Casa las Mercedes
8.1
Very good
Based on 182 verified reviews
Who stays here?
Couple
71%
Family
28%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Casa las Mercedes, travellers consistently praise the central, walkable location and friendly, accommodating staff, describing a generally comfortable, good-value base with simple rooms that suit sightseeing-focused visits, plus convenient on-site breakfast, coffee, and rooftop drinks options.
Read moreWas this helpful?
What guests think
At Hotel Casa las Mercedes, travellers consistently praise the central, walkable location and friendly, accommodating staff, describing a generally comfortable, good-value base with simple rooms that suit sightseeing-focused visits, plus convenient on-site breakfast, coffee, and rooftop drinks options.
However, multiple reviews note that many rooms lack windows or natural ventilation and can feel dark, with noise carrying from the courtyard or kitchen in the early morning, and bed comfort ranging from firm to very comfortable. Cleanliness is commonly praised, though some guests report older towels, occasional plumbing or lighting issues, and sporadic housekeeping oversights. Parking is off site a few blocks and can be narrow or awkward, so this property best fits travelers who prefer simple facilities over full-service conveniences.
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AI-generated summary based on recent guest reviews
Facilities
Parking is off site several blocks away and can be small, narrow, or awkward to access; staff sometimes escort guests to and from the lot. Some guests found the rooftop terrace or bar closed, while others enjoyed it.
Related guest reviews
4
Andres
May 30, 2025
·
Stayed 4 nights
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
10
Lynn
Jan 1, 2023
·
Stayed 19,356 nights
The staff were really pleasant and the rooms were beautiful. The rooftop bar was fabulous and Ernesto made incredible drinks from fresh juices and his family’s local mezcal. He was the best bartender and the setting was really lovely.
The staff were really pleasant and the rooms were beautiful. The rooftop bar was fabulous and Ernesto made incredible drinks from fresh juices and his family’s local mezcal. He was the best bartender and the setting was really lovely.
8
Henrik
Apr 16, 2024
·
Stayed 3 nights
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
10
jaime Arturo
Sep 5, 2023
·
Stayed 2 nights
Todo bien , solo dos detalles no tiene estacionamiento, el estacionamiento está a cuatro calles y en la recamara había muchos moscos
Todo bien , solo dos detalles no tiene estacionamiento, el estacionamiento está a cuatro calles y en la recamara había muchos moscos
8
OSCAR
Dec 20, 2024
·
Stayed 4 nights
Gran problema es el estacionamiento, a más de tres calles, un día tuve que pagar pensión porque estaba ‘ocupado’ y debía salir a mover el coche a las 5am, la entrada es difícil por el tráfico
Gran problema es el estacionamiento, a más de tres calles, un día tuve que pagar pensión porque estaba ‘ocupado’ y debía salir a mover el coche a las 5am, la entrada es difícil por el tráfico
6
Eduardo
Aug 23, 2025
·
Stayed 2 nights
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
4
Sergio
May 8, 2023
·
Stayed 2 nights
La propriedad declara su estacionamento particular, que pero está a mas que tre cuadras del hotel, y tiene problema de acceso. La habitación non tiene ventana: no se puede obtener circulación del aire y la sola luz natural entra por un vidrio de la puerta
La propriedad declara su estacionamento particular, que pero está a mas que tre cuadras del hotel, y tiene problema de acceso. La habitación non tiene ventana: no se puede obtener circulación del aire y la sola luz natural entra por un vidrio de la puerta
10
Shanika
Dec 2, 2024
·
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
8
José Gilberto
Nov 23, 2022
·
Stayed 1 night
Excelente hotel, el único inconveniente es que tienes que ir a dejar tu vehículo a su estacionamiento el cual se encuentra como a 6 minutos del hotel y es demasiado pequeño debes tener mucho cuidado al ingresar tu auto desafortunadamente le di algunos rayones a mi auto, de ahi en fuera todo muy bien.
Excelente hotel, el único inconveniente es que tienes que ir a dejar tu vehículo a su estacionamiento el cual se encuentra como a 6 minutos del hotel y es demasiado pequeño debes tener mucho cuidado al ingresar tu auto desafortunadamente le di algunos rayones a mi auto, de ahi en fuera todo muy bien.
8
Miguel
Nov 26, 2023
·
Stayed 4 nights
Staff is extremely helpful, my room 103 was clean and had high ceilings and spacious bathroom. Worth noting the parking lot is not onsite but a few blocks away. With that said, the staff is always available to walk you there and go with you to pick up or drop off the car. The staff also always left a new free water bottle in the room. Enjoyed the stay despite no windows in my room
Staff is extremely helpful, my room 103 was clean and had high ceilings and spacious bathroom. Worth noting the parking lot is not onsite but a few blocks away. With that said, the staff is always available to walk you there and go with you to pick up or drop off the car. The staff also always left a new free water bottle in the room. Enjoyed the stay despite no windows in my room
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests describe the hotel and rooms as clean, but recurring comments mention old or limited towels and occasional maintenance or housekeeping lapses (e.g., plumbing leaks, missing supplies).
Related guest reviews
4
Andres
May 30, 2025
·
Stayed 4 nights
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
8
Eduardo
Aug 17, 2025
·
Stayed 3 nights
Nice property, clean,
Nice property, clean,
6
Eduardo
Aug 23, 2025
·
Stayed 2 nights
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
6
DONALD
Jan 31, 2025
·
Stayed 7 nights
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
4
John
Jul 5, 2025
·
Stayed 8 nights
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
8
Julio
Dec 19, 2022
·
Stayed 19,338 nights
Muy buen servicio del personal, siempre atentos y dispuestos a ayudar. Podrian mejorar en los consumibles en el baño y su mejor ventilacion, las toallas viejitas.
Muy buen servicio del personal, siempre atentos y dispuestos a ayudar. Podrian mejorar en los consumibles en el baño y su mejor ventilacion, las toallas viejitas.
10
Claudia
Sep 3, 2024
·
Stayed 2 nights
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
2
Andres
May 30, 2025
·
Stayed 1 night
Not very clean.
Not very clean.
10
Diana Elisa
Dec 5, 2023
·
Stayed 3 nights
Excelente atención. El hotel es cómodo, limpio y tranquilo, muy buena ubicación.
Excelente atención. El hotel es cómodo, limpio y tranquilo, muy buena ubicación.
10
Mayra Romero
Mar 4, 2025
·
Stayed 4 nights
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally simple and comfortable, but many lack windows or natural ventilation and can feel dark. Bed comfort is mixed, some rooms are small, and noise from the courtyard or kitchen or the AC occurs in a few reviews.
Related guest reviews
4
Andres
May 30, 2025
·
Stayed 4 nights
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
8
Richard
Feb 14, 2025
·
Stayed 7 nights
Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
8
Henrik
Apr 16, 2024
·
Stayed 3 nights
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
6
Filiberto
Apr 17, 2025
·
Stayed 5 nights
The beds were not confortable. Nice staff.
The beds were not confortable. Nice staff.
8
Dalia Gary
Oct 23, 2022
·
Stayed 3 nights
Esta bonito y bien ubicado pero la mayoría de los cuartos no tienen ventana lo cual los hace muy oscuros.
Esta bonito y bien ubicado pero la mayoría de los cuartos no tienen ventana lo cual los hace muy oscuros.
6
DONALD
Jan 31, 2025
·
Stayed 7 nights
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
4
Sergio
May 8, 2023
·
Stayed 2 nights
La propriedad declara su estacionamento particular, que pero está a mas que tre cuadras del hotel, y tiene problema de acceso. La habitación non tiene ventana: no se puede obtener circulación del aire y la sola luz natural entra por un vidrio de la puerta
La propriedad declara su estacionamento particular, que pero está a mas que tre cuadras del hotel, y tiene problema de acceso. La habitación non tiene ventana: no se puede obtener circulación del aire y la sola luz natural entra por un vidrio de la puerta
10
Claudia
Sep 3, 2024
·
Stayed 2 nights
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
6
JEAN MARC
Dec 11, 2024
·
Stayed 1 night
La chambre dont nous disposions n’avait pas de fenêtre et elle donnait directement sur le patio donc très bruyante.Nous sommes arrivés à 14h 30 et alors que la chambre était faite,la patronne n’a pas voulu nous la donner.Petit déjeuner très moyen.
La chambre dont nous disposions n’avait pas de fenêtre et elle donnait directement sur le patio donc très bruyante.Nous sommes arrivés à 14h 30 et alors que la chambre était faite,la patronne n’a pas voulu nous la donner.Petit déjeuner très moyen.
10
Mayra Romero
Mar 4, 2025
·
Stayed 4 nights
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, helpful, and accommodating. A few guests reported limited English at reception, unhelpful responses, delayed services, or noise caused by staff late at night or early morning.
Related guest reviews
4
Andres
May 30, 2025
·
Stayed 4 nights
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
8
Richard
Feb 14, 2025
·
Stayed 7 nights
Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
10
Alix
Apr 23, 2024
·
Stayed 4 nights
We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
6
Eduardo
Aug 23, 2025
·
Stayed 2 nights
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
10
Vicky Marilyn
Mar 16, 2023
·
Stayed 3 nights
By far the staff was the best. Front check service was fast and easy. The staff guys went above and beyond to bring us anything we needed. We asked for a beverage bucket and he brought us 2 different sizes. Just made you feel as if you were at home. The rooms are pretty basic, but very clean. It fit perfect for us, since we were gone sightseeing most of the day. We also liked we can get a quick bite and coffee in the early morning. At night it’s very quite, feels completely safe. Definitely would recommend this nice, convenient and comfortable hotel.
By far the staff was the best. Front check service was fast and easy. The staff guys went above and beyond to bring us anything we needed. We asked for a beverage bucket and he brought us 2 different sizes. Just made you feel as if you were at home. The rooms are pretty basic, but very clean. It fit perfect for us, since we were gone sightseeing most of the day. We also liked we can get a quick bite and coffee in the early morning. At night it’s very quite, feels completely safe. Definitely would recommend this nice, convenient and comfortable hotel.
6
Dag Idar
Apr 16, 2025
·
Stayed 3 nights
Helt ok hotel, men få som kunne engelsk så lite hjelp å få i resepsjonen. rom mot gaten betyr mye støy.
Helt ok hotel, men få som kunne engelsk så lite hjelp å få i resepsjonen. rom mot gaten betyr mye støy.
4
John
Jul 5, 2025
·
Stayed 8 nights
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
10
Shanika
Dec 2, 2024
·
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
10
Gloria
Mar 13, 2025
·
Stayed 3 nights
Alt har været meget godt. Et rigtigt behageligt og hyggeligt ophold. Det er vores anden gang i Hotel Casa Las Mercedes og det bliver ikke den sidste. Mange tak til den venlige personale.
Alt har været meget godt. Et rigtigt behageligt og hyggeligt ophold. Det er vores anden gang i Hotel Casa Las Mercedes og det bliver ikke den sidste. Mange tak til den venlige personale.
10
Ofelia
May 28, 2024
·
Stayed 7 nights
The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
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AI-generated summary based on recent guest reviews
Location
Consistently central and walkable—close to the Zócalo and main sights—while several reviews note it sits just outside the busiest streets. Some guests also felt safe walking at night.
Related guest reviews
8
Henrik
Apr 16, 2024
·
Stayed 3 nights
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
Location is good - walking distance to main street and feels safe walking back at night. It has associated parking (not on premise though), but that is a huge benefit. Do not not all rooms have windows for fresh air (some are facing the lobby). Nice place and would consider re-booking
10
Ulrich
Mar 10, 2024
·
Stayed 9 nights
Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
8
Jesus
Dec 30, 2023
·
Stayed 1 night
Muy céntrico. Buen mantenimiento pero camas un poco duras y estacionamiento a 15 min caminando
Muy céntrico. Buen mantenimiento pero camas un poco duras y estacionamiento a 15 min caminando
6
DONALD
Jan 31, 2025
·
Stayed 7 nights
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
10
ANGEL
Jan 4, 2024
·
Stayed 1 night
Mi estancia estuvo excelente, el lugar muy padre, centrico
Mi estancia estuvo excelente, el lugar muy padre, centrico
10
Shanika
Dec 2, 2024
·
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.
10
Verónica
Oct 21, 2024
·
Stayed 2 nights
EXCELENTE PRECIO /UBICACION
EXCELENTE PRECIO /UBICACION
8
YUN-CHANG
Oct 13, 2023
·
Stayed 1 night
Located at the edge of the historic center of Oaxaca yet still at a walkable distant, it’s a great place for staying. The facilities are not new but clean, classic and suit with the overall scene. Btw, great beds.
Located at the edge of the historic center of Oaxaca yet still at a walkable distant, it’s a great place for staying. The facilities are not new but clean, classic and suit with the overall scene. Btw, great beds.
10
Mayra Romero
Mar 4, 2025
·
Stayed 4 nights
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
8
GERARDO
Mar 21, 2023
·
Stayed 4 nights
Excelente ubicación, habitaciones pequeñas pero cumplen con lo que esperaba, en general muy cómodo y el personal muy atento y siempre dispuesto a servir un Hotel muy recomendable.
Excelente ubicación, habitaciones pequeñas pero cumplen con lo que esperaba, en general muy cómodo y el personal muy atento y siempre dispuesto a servir un Hotel muy recomendable.
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AI-generated summary based on recent guest reviews
Dining
On-site breakfast, coffee, and the rooftop bar earn frequent praise for tasty food and excellent drinks, with early hours appreciated by some. A few guests found the restaurant menu limited or the food just average.
Related guest reviews
4
Andres
May 30, 2025
·
Stayed 4 nights
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
The hotels entrance and patio are the only attractive parts of this property. The rooms had no windows or fresh airflow. They were musky and damp until the A/C was turned on. The beds were rundown and only dressed with a fitted sheets and a comforter. Pillows were thin and uncomfortable. We used t-shirts on them as they did not look clean. The towels were old and shabby, we reported a broken toilet lid and clogged sink and was never fixed for the full stay, housekeeping was limited to only a wipe down and turndown service. Dirty mugs were in one room on day 1. Of the 4 rooms each had individual issues with water pressure and water temperature. The food at the restaurant had very a limited menu and not worth it. The roof deck was never open or offered an explanation of it being locked. Management did very little to make us feel welcome as opposed to the staff who were more interactive and pleasant.
10
Lynn
Jan 1, 2023
·
Stayed 19,356 nights
The staff were really pleasant and the rooms were beautiful. The rooftop bar was fabulous and Ernesto made incredible drinks from fresh juices and his family’s local mezcal. He was the best bartender and the setting was really lovely.
The staff were really pleasant and the rooms were beautiful. The rooftop bar was fabulous and Ernesto made incredible drinks from fresh juices and his family’s local mezcal. He was the best bartender and the setting was really lovely.
8
Daykey
Jul 13, 2023
·
Stayed 6 nights
The bartender made me some fantastic drinks for my nightcap.
The bartender made me some fantastic drinks for my nightcap.
10
Vicky Marilyn
Mar 16, 2023
·
Stayed 3 nights
By far the staff was the best. Front check service was fast and easy. The staff guys went above and beyond to bring us anything we needed. We asked for a beverage bucket and he brought us 2 different sizes. Just made you feel as if you were at home. The rooms are pretty basic, but very clean. It fit perfect for us, since we were gone sightseeing most of the day. We also liked we can get a quick bite and coffee in the early morning. At night it’s very quite, feels completely safe. Definitely would recommend this nice, convenient and comfortable hotel.
By far the staff was the best. Front check service was fast and easy. The staff guys went above and beyond to bring us anything we needed. We asked for a beverage bucket and he brought us 2 different sizes. Just made you feel as if you were at home. The rooms are pretty basic, but very clean. It fit perfect for us, since we were gone sightseeing most of the day. We also liked we can get a quick bite and coffee in the early morning. At night it’s very quite, feels completely safe. Definitely would recommend this nice, convenient and comfortable hotel.
6
DONALD
Jan 31, 2025
·
Stayed 7 nights
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
4
John
Jul 5, 2025
·
Stayed 8 nights
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
Our plans changed and we needed to depart a few days early. As stated in Expedia and on the hotelʻs website no refunds/returns are provided. Lesson learned Iʻll be careful to review such policies in future bookings. Noise. Street noise was surprisingly minimal. But at 11:36 pm during my stay I told the desk clerk it was hard to sleep with his radio or podcast playing. He turned it down but not off…used it on subsequent nights too. Hotel/kitchen staff seemingly arrive around 0700 each morning. They converse and soon after the restaurant opens making it difficult to sleep any later. Restaurant food/service was ok on our first morning but we elected to eat elsewhere the following days. Was a convenient location. Room was clean and comfortable. Everything worked. My bus arrived in Oaxaca after midnight and this hotel doesnʻt allow checkins after that time so I had stayed in another hotel my first night. Then transferred to this one. If returning to Oaxaca Iʻd choose the other hotel over this one.
10
Laura
Aug 19, 2024
·
Stayed 3 nights
El hotel es muy lindo y el personal muy amable, los alimentos también deliciosos.
El hotel es muy lindo y el personal muy amable, los alimentos también deliciosos.
10
HEIDI
Mar 7, 2025
·
Stayed 3 nights
Muy bonito el hotel, cerca del centro, muy amable el personal, muy buena la comida
Muy bonito el hotel, cerca del centro, muy amable el personal, muy buena la comida
10
Mayra Romero
Mar 4, 2025
·
Stayed 4 nights
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
Excelente opción ubicada a unos pasos del centro pero lejos del ruido. Nosotras no llevamos auto pero es muy seguro para moverse caminando a todos los puntos importantes de la zona, aún en la noche (dos mujeres solas). La limpieza y mantenimiento del lugar son excelentes, cuidan hasta el más mínimo detalle en todo momento. Pensamos que sería un hotel más básico, pero la habitación Jr Suite es muy amplia y con todo lo necesario como caja de seguridad, cafetera con cápsulas, botellas de agua que resurten diariamente, aire acondicionado, el agua de la regadera con muy buena presión y temperatura, además de que este tipo de habitación tiene dos buenas ventanas. Las camas son bastante cómodas y todo está perfecto para descansar. Tomamos desayuno en su restaurante varias veces y todo estuvo delicioso y a muy buen precio, funciona desde antes de las 7:30am y nos quedaba perfecto para salir temprano a algunos tours. Importante destacar la amabilidad y excelente atención y servicio de todo el personal. Todo estuvo genial y definitivamente lo recomiendo.
10
Juan
Aug 3, 2025
·
Stayed 3 nights
Me gustó el servicio de las personas que trabajan ahí muy amables la comida muy rica lo único que no me gustó son las camas muy pequeñas para la pareja tuvimos que dormir separados Lo demás excelente
Me gustó el servicio de las personas que trabajan ahí muy amables la comida muy rica lo único que no me gustó son las camas muy pequeñas para la pareja tuvimos que dormir separados Lo demás excelente
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AI-generated summary based on recent guest reviews
6
ximena
Jan 9, 2026
·
Stayed 1 night
Staff was not helpful at all
Staff was not helpful at all
10
miguel a
Oct 13, 2025
·
Stayed 4 nights
The best hotel in town!!
The best hotel in town!!
6
Eduardo
Aug 23, 2025
·
Stayed 2 nights
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
Property should advised future occupants that parking is offsite the property and you have to have someone to go with you to either take out or in your vehicle. We had a few issues.. no toilet paper when we arrived, we needed new towels , not shampoo. I when to the front desk and they could not resolved the issue. They said to wait to the next crew that comes in at 11pm. Unbelievable. It was a pain in the neck to park your car offsite the property.
8
Eduardo
Aug 17, 2025
·
Stayed 3 nights
Nice property, clean,
Nice property, clean,
8
Julio Arturo
Jul 19, 2025
·
Stayed 2 nights
Nice stay, everything good
Nice stay, everything good
FAQs about Hotel Casa las Mercedes
Is parking available at the hotel?
Limited parking is available on-site, and it is free of charge.
What type of breakfast is offered and what are the serving hours?
Breakfast is available, and guests can enjoy it in their rooms. Specific serving hours and types are not detailed.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available for a fee of MXN 1200 per vehicle for a roundtrip, accommodating a maximum of 4 people. Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Oaxaca Centro, just a 5-minute walk from the Oaxaca Textile Museum and 9 minutes from Oaxaca Cathedral. It is approximately 0.6 miles from Benito Juarez Market and 0.8 miles from Church of Santo Domingo de Guzmán.
What are the hotel's policies regarding children?
Children are allowed at the hotel. However, specific policies regarding the minimum age for free stays are not detailed.
Does the hotel provide extra beds or cribs?
Cribs are available for a fee of MXN 650 per day. Advance request is required for confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-03: NO DATA
- 2026-11-04: 95.74975402594758USD
- 2026-11-05: 117.02739335890962USD
- 2026-11-06: 117.61680748981478USD
- 2026-11-07: 117.61680748981478USD
- 2026-11-08: 188.08242105816652USD
- 2026-11-09: 188.04225047918703USD
- 2026-11-10: 79.86576040740968USD
- 2026-11-11: 84.61900757434846USD
- 2026-11-12: 84.61900757434846USD
- 2026-11-13: 84.62462871338654USD
- 2026-11-14: 84.6391014326477USD
- 2026-11-15: 117.35595579073335USD
- 2026-11-16: 98.74226507730103USD
- 2026-11-17: 98.72217978781129USD
- 2026-11-18: 98.72217978781129USD
- 2026-11-19: 75.21665855124665USD
- 2026-11-20: 75.29349506611634USD
- 2026-11-21: 98.73222243255616USD
- 2026-11-22: 98.72217978781129USD
- 2026-11-23: 98.72217978781129USD
- 2026-11-24: 75.2168984779129USD
- 2026-11-25: 79.91795302613069USD
- 2026-11-26: 79.97822603221894USD
- 2026-11-27: 76.30175260583496USD
- 2026-11-28: 75.2168984779129USD
- 2026-11-29: 75.26712027044678USD
- 2026-11-30: 75.2168984779129USD
- 2026-12-01: 70.52588657444001USD
- 2026-12-02: 71.5404293359337USD
- 2026-12-03: 70.51583964529038USD
- 2026-12-04: 70.52588657444001USD
- 2026-12-05: 70.52588657444001USD
- 2026-12-06: 75.23698376740266USD
- 2026-12-07: 75.23698376740266USD
- 2026-12-08: 75.22694112265778USD
- 2026-12-09: 75.2168984779129USD
- 2026-12-10: 75.23698376740266USD
- 2026-12-11: 70.51583964529038USD
- 2026-12-12: 70.51583964529038USD
- 2026-12-13: 70.52588657444001USD
- 2026-12-14: 70.51583964529038USD
- 2026-12-15: 70.51583964529038USD
- 2026-12-16: 70.51583964529038USD
- 2026-12-17: 70.52588657444001USD
- 2026-12-18: 75.23698376740266USD
- 2026-12-19: 75.23698376740266USD
- 2026-12-20: 75.23698376740266USD
- 2026-12-21: 145.76287034184267USD
- 2026-12-22: 145.75282769709779USD
- 2026-12-23: 145.76287034184267USD
- 2026-12-24: 145.73274240760804USD
- 2026-12-25: 145.73274240760804USD
- 2026-12-26: 145.76287034184267USD
- 2026-12-27: 145.76287034184267USD
- 2026-12-28: 145.75282769709779USD
- 2026-12-29: 145.76287034184267USD
- 2026-12-30: 145.76287034184267USD
- 2026-12-31: 145.73274240760804USD
- 2027-01-01: 145.76287034184267USD
- 2027-01-02: 145.75282769709779USD
- 2027-01-03: 155.24533773385622USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Airport shuttle fee: MXN 1200 per vehicle (roundtrip, maximum occupancy 4)
- Crib (infant bed) fee: MXN 650.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Packed Lunches
Breakfast in the Room
Parking
Airport shuttle
Internet
Free Wi-Fi
Activities
Terrace