Business Hotel La Firenze

The staff were amazing and went the extra mile every chance they could.

Room condition is good. Staff is nice

Located at the far end of Adachi city, a couple of steps to Saitama prefecture and the Kenai river, and about a 10 min walk from Yatsuka station in Saitama. If you brisk walk, you could probably get to the station in about 7-8 mins. Hotel reception was warm and friendly, the rooms were spacious and clean. Overall, it was a pleasant stay!

Such a nice place to stay!!! Super clean and spacious! Front desk was super nice and accommodating as we don’t speak Japanese!

Getting to check in desk was complicated but I don't read japanese so I don't know if signs were helpful. The main lobby stunk and looked extremely dirty. Was told that we had to leave our room key when left our room. The worst part was the amount of black mold that was in our room. The whole building should be condemned. I couldn't breathe nor sleep because of it. Called hotels.com to hopefully get a refund due the black mold after canceling the rest of our stay. The hotel refused to refund us. Hotels.com should remove this hotel from their site.