Name: Radisson RED London Heathrow
Address: Bath Road, West Drayton, Longford, England, United Kingdom, London (and vicinity), Greater London, GB
Price range: $108–$235 per night
Rating: 8.25

What guests think

At Radisson RED London Heathrow, travelers highlight clean, modern, and generally comfortable rooms in a lively airport hotel with convenient access to Heathrow, while feedback frequently notes slow or confusing check‑in, pricey dining, and hit‑and‑miss facilities.

Rooms are often spacious, quiet and family‑friendly, though several guests found lighting too dim, heating or AC inconsistent, and TVs or casting unreliable. Breakfast is frequently praised, but restaurant options can be limited, slow, or expensive, with automatic service charges mentioned. Expect a convenient stopover with comfortable rooms but operational and service variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, gym and sauna, and the buzzing bar areas. However, multiple reviews cite pool or steam room closures/cleanliness, hard‑to‑find paid parking, and high bar prices.

Related guest reviews

8

Jenine

Sep 4, 2025

·

Stayed 1 night

Would have been 5* but we booked a runway view room and we could not see anything other than trees outside the window. Other than that lovely hotel with good facilities, pool etc

10

Fai

Sep 14, 2025

·

Stayed 1 night

Perfect pre or post flight stay. The facilities including gym, sauna, steam room and pool were perfect to get over any flight stiffness. Will certainly stay again.

8

Peter

Oct 15, 2024

·

Stayed 1 night

This hotel is convenient and reasonably priced with the 222 bus stop just outside the car park making travel to Hounslow West Undergtound and then central London really easy. Every member of staff we interracted with was lovely. However, on arrival, the pool...one of the main reasons we booked the hotel (it was a wedding anniversary celebration) was close without notice. Also, the restaurant prices are ridiculously high and beer is up to £9 per pint and a glass of white wine as high as £16.50. Yep...unbelievable and a shame really. I know its London but come on guys.

6

Steven

Aug 30, 2025

·

Stayed 1 night

Parking is bad, always lots of coaches taking up the front so are forced to park miles away and then they charge you £20 a night to park.

4

Richard

Sep 7, 2025

·

Stayed 1 night

Pool was full and really not worth it. Food selection although buffet was not really a selection 2 pizza and the rest was indian! 30 pounds for that and then no drinks included just not a great experience.

6

Gary

Nov 23, 2024

·

Stayed 4 nights

Having stayed at this Hotel on numerous occasions,everything was as normal at first.Usual nice spacious room,and good facilities.But on this occasion the Hotel parking was a nightmare.This car park supposed to have 500 spaces,but there wasn’t one to be found,with Cars being parked here ,there,and everywhere.I think they have turned it into a mini Airparks,or Jetparks,with most of the Cars not moving at all for the whole week of my stay.Never had it like that before on previous stays,so will be avoiding Redisson Red in future!

10

Demi

Aug 9, 2025

·

Stayed 1 night

Perfect stay for night before flight, used the gym and pool which were both great.

10

Mike

Feb 26, 2025

·

Stayed 1 night

Pool / Gym changing rooms could have been better. Was surprised to find our room had two single beds.

6

Frances

Sep 24, 2025

·

Stayed 1 night

Food choice is poor and of very average quality both dinner and breakfast. optional service charge added but asked for payments before given the bill esp at the bar in the restaurant. Car parking a nightmare.

6

Ben

Nov 21, 2025

·

Stayed 1 night

My stay was fine. Parking was problematic and the bathroom smelt like a rodent had died in there.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews mention clean, well‑kept rooms. Several others report bathroom drain smells, occasionally dirty lobby or changing areas, and empty dispensers.

Related guest reviews

8

Rosemary

Nov 16, 2025

·

Stayed 1 night

Staff was good & helpful. The room was extremely clean

10

Davina

Dec 20, 2024

·

Stayed 1 night

Room was clean and nicely decorated, lots of food options for breakfast. Would stay again

6

William

Dec 4, 2025

·

Stayed 1 night

Check in ok. Room ok, but has a terrible smell coming from drains in bathroom. If hadnt been exhausted from traveling would have changed room. Will inform staff when i leave.

8

Neeraj

Nov 24, 2025

·

Stayed 3 nights

Clean and comfortable

8

Merry Ednorice

Jul 4, 2024

·

Stayed 1 night

It was a great stay. The crew are accommodating and good. It just that the changing room in the pool side smell horrible, there’s no deodorizer, the shampoo and conditioner canisters are empty (in our room and the poolside changing room), there was no plastic for wet swimwear in the ladies changing room.

10

Linda

Dec 9, 2025

·

Stayed 1 night

Clean room, helpful staff and good choice for breakfast

8

Greta

Sep 10, 2025

·

Stayed 1 night

The lobby was dirty with old food on the coffee tables and on the carpet. There were rarely clean glasses for the complimentary water.

10

Hira

Sep 7, 2025

·

Stayed 1 night

Really clean rooms. We enjoyed our stay a lot.

10

Mr Robert

Nov 15, 2025

·

Stayed 1 night

Clean, modern room.

6

Ben

Nov 21, 2025

·

Stayed 1 night

My stay was fine. Parking was problematic and the bathroom smelt like a rodent had died in there.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, spacious and quiet, with popular family layouts including bunk beds. Common drawbacks include very dim lighting, inconsistent heating/AC, unreliable TV/casting, and occasional disappointment with ‘runway’ views.

Related guest reviews

10

Anastasia

Jan 11, 2025

·

Stayed 1 night

Great location if you need to rest before or after your flight. Clean, gig, comfortable room. Breakfast 5star. Just nice and good price.

8

Martin

Feb 18, 2025

·

Stayed 1 night

Good stay prior to flight from Heathrow. Nice spacious rooms. Quiet with the secondary glazing. Would stay again.

6

Gary

Oct 16, 2025

·

Stayed 1 night

Booked double room and got a twin room. Dreadful service at the bar (Morrison was the one that gave me my drinks- service was that bad I asked for the service charge to be removed and with that came attitude). Lights flicking above curtains. Bedside lamp damaged next to bed.

10

Pamela L

Oct 30, 2025

·

Stayed 1 night

Nice rooms with comfortable beds my only negative comment would be poor lighting in the room

10

david

Aug 20, 2025

·

Stayed 1 night

Had to stay overnight in London Heathrow with my kids. Found their cool family room, which it’s the first time i see bunk beds in a hotel room, Kids loved it and couldn’t beat the convenience of being this close to the airport. It took us 9 min from airport to hotel (terminal 5) and 5min from hotel to airport the next morning (terminal 3). I also very much appreciated the cleanliness of the bathroom, it seemed recently renovated.

10

Joe

Aug 29, 2025

·

Stayed 1 night

Family room was superb. The bunk beds worked for My family

10

Jennifer

Apr 29, 2025

·

Stayed 1 night

Check-in was smooth. This was probably the quietest room I have stayed in especially given it's proximity to the airport.

8

R

Sep 22, 2025

·

Stayed 1 night

Convenient location for connecting flights at Heathrow, helpful staff, weird decor and style. Jarring lighting, black walls and ridiculous paintings. Perfect for a quick stopover but I’m not sure you would want to stay very long. Also incredibly busy.

8

Jason

Aug 6, 2025

·

Stayed 1 night

The rooms need more lighting It was very dark

6

Kishore

Dec 7, 2025

·

Stayed 1 night

Yeah the room was tidy Tv chrome-cast didn’t work Some of the bathroom amenities ran out Heating is not great as 24C was max and it was not enough

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, but check‑in is repeatedly described as slow or chaotic, with self‑service kiosks failing. Guests also report difficulty reaching reception, billing errors, and slow responses from maintenance or bar service.

Related guest reviews

6

Tara

Jul 26, 2025

·

Stayed 1 night

Close to the airport and great included breakfast. Rooms spacious and clean BUT bathroom shampoos etc were empty, phone was completely broken, etc. Check in was crazy - they send you an email to pre-check in and skip the line, we did it, arrived and there are a bunch of computers to get your pre-check in key so we try one and it doesn’t work, try another and it doesn’t work. An employee comes over and says they’ve been broken all day and to go line up at regular check in. Now we’ve wasted ten mins and still have to line up. Get to the front and they can’t find the reservation because it’s been processed through pre-check in. Eventually they found it but their pre check in is a complete disaster - they shouldn’t be using or promoting it.

10

Mark

Jul 30, 2025

·

Stayed 1 night

Didn’t use food options and self check in the card wouldn’t update but staff on hand to fix this.

10

Steven

May 8, 2025

·

Stayed 1 night

We love this hotel and have been using it for years. The breakfast is wonderful and the staff, especially "Jason" of the wait staff, is a 10. The only trouble we had in our most recent stay was a light in the bathroom that was blinking on and off. We asked for maintenance but they never came. Other than that, this hotel is tops!

2

JAMMERICK

Jul 16, 2025

·

Stayed 1 night

Horrible customer service and understaffed.

6

Aristotelis

Dec 2, 2024

·

Stayed 1 night

The property has nice facilities. What can be improved is the check in process, speed of service and ability to contact reception. Over the phone was impossible to get to reception.

2

Linda

Dec 25, 2024

·

Stayed 1 night

Staff extremely bad in the hotel at reception and check in. Took my paymet for hotel twice. Spoke to several different people said they couldn't help but reservations have refunded . They haven't. Very bad attitude too

4

Christopher

Aug 9, 2025

·

Stayed 1 night

The shuttle service is lacking and you have to pay to get there. The check in process was horrible. They make you do it yourself and after a 12 hour flight, paying for the shuttle and doing it with five kids…. It was not fun!

4

Roisin

Oct 30, 2025

·

Stayed 1 night

When we arrived, our payment hadn't registered on your system despite having the receipt from hotels.com. I had to show the transaction on my banking app to prove I had paid. Before this, I was quoted a significantly higher price to pay on the desk which didn't match the price I paid on hotels.com. Eventually this was resolved but then upon check out, we were charged a second time on a different card we have on our hotels.com account. My receipt should have been enough proof of payment, I shouldn't have needed to show the transaction on my bank account to prove that I had paid for my room. Not happy in the slightest.

2

Sarah

Sep 25, 2025

·

Stayed 1 night

Checking in was a disaster. Arrived about 11 pm Heathrow after a long flight. Waited on line with 1 desk clerk about 45 minutes. Each check-in took 10 to 15 with the growing queue. Staff seemed incapable. To top that, my key didn’t work so I had to return for another 10 minute interaction. Got to the room by 1:15 just to leave at 5:30 am for my flight. Unacceptable

6

Phillip

May 2, 2025

·

Stayed 1 night

Check-in was terrible. The automated service didn't work, so there was a huge queue for a severely understaffed front desk. Room is very nice and the bed comfy

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AI-generated summary based on recent guest reviews

Location

Very convenient for Heathrow with buses and ride‑shares nearby. Not walkable to terminals, and the shuttle is paid and sometimes infrequent.

Related guest reviews

8

Lisa

Dec 13, 2025

·

Stayed 1 night

Location

10

Gabriela

Oct 14, 2025

·

Stayed 1 night

Very nice location and very close to the airport. Not a free shuttle though.

8

Andrew

Sep 23, 2025

·

Stayed 1 night

Nice large well appointed rooms. The shuttle is only twice an hour to airport from 5:10am with high demand, so we took an uber that weas fast and roughly the same price as 2 seats on the shuttle

8

tessa

Sep 18, 2025

·

Stayed 1 night

Handy being so close to airport.

8

Lori

May 7, 2025

·

Stayed 1 night

Clean, quiet, close to airport

8

R

Sep 22, 2025

·

Stayed 1 night

Convenient location for connecting flights at Heathrow, helpful staff, weird decor and style. Jarring lighting, black walls and ridiculous paintings. Perfect for a quick stopover but I’m not sure you would want to stay very long. Also incredibly busy.

10

Lesha

Sep 21, 2025

·

Stayed 1 night

Convenient to airport

8

Sarah

Feb 17, 2025

·

Stayed 1 night

Great location for Heathrow

8

Neil

Sep 15, 2025

·

Stayed 1 night

Handy for T3

10

Tracy

Oct 22, 2025

·

Stayed 1 night

Nice hotel lovely room very comfortable bus stops outside to go to T5

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for choice and quality. By contrast, several guests found the restaurants overpriced, understaffed or slow, with limited menus at times and automatic service charges.

Related guest reviews

4

Julian

Oct 14, 2024

·

Stayed 1 night

Couldn't believe how bad the food was in this hotel. The restaurants are all bad with the Italian one being the worse of the bunch. I had to eat in both restaurants because the Italian potion was soo bad and small that I left there hungry.

4

Stephen

Dec 18, 2025

·

Stayed 1 night

Honestly a bit of a let down. Paid extra for airport view. Couldn’t see anything due to the condensation on the window. Room was nice but the bed was maybe a bit too firm. I would just pay for a normal room then rating would be higher. Biggest gripe was the restaurants service. Took like 20 minutes to get served. Servers were just standing around not doing anything and trying to get their attention was impossible. Pricing was a rip off for what it was. I know you are limited for choice but still. It is convenient with the hotel hoppa service. For £40 more we could have stayed at the Sheraton by T5, so might look tab to at next time

10

Olajumoke

Sep 26, 2025

·

Stayed 1 night

Really nice and comfortable airport hotel. I liked the modern look and breakfast was great.

10

Richard

Nov 13, 2024

·

Stayed 1 night

Excellent airport stopover option Great room and breakfast

8

Lynn

Oct 27, 2025

·

Stayed 1 night

A very busy airport hotel. Room was clean, spacious and very comfortable, with quality toiletries and a good choice of hot drinks etc. Buffet breakfast had an excellent choice of food, catering for most needs. Staff helpful and friendly.

6

Mark

Aug 13, 2025

·

Stayed 1 night

Room was nice and the restaurant and bar area was good. Carpet in the hallways was very worn and desperately needing changed. Drinks in the bar are very expensive and there is a service charge added on even if you go up to the bar yourself! It can be removed if you ask but really a service charge when you are paying £17 for a glass of wine!!

10

Karina

Aug 15, 2025

·

Stayed 1 night

Very comfortable rooms & excellent breakfast options. Super convenient for an overnight before flying out of LHR & well priced. There was an issue parking due to it being very busy, but the staff were accommodating to us parking the vehicle outside of a designated space.

8

Hermes

Jan 21, 2025

·

Stayed 1 night

Our experience at the hotel’s restaurant was underwhelming, to say the least. We waited an astonishing 1 hour just to have our order taken, which is far too long by any standard. Unfortunately, the delays didn’t end there. When the food finally arrived, the portions were disappointingly small, leaving us both hungry and disheartened. The restaurant appeared severely understaffed, with the few employees on duty struggling to keep up with the demand. While we understand that busy nights happen, the lack of proper management and preparation made for a frustrating dining experience. Overall, it felt like the establishment was ill-equipped to handle even a moderate crowd. Sadly, we left feeling more frustrated than fulfilled.

4

Richard

Sep 7, 2025

·

Stayed 1 night

Pool was full and really not worth it. Food selection although buffet was not really a selection 2 pizza and the rest was indian! 30 pounds for that and then no drinks included just not a great experience.

8

Anne

Mar 7, 2025

·

Stayed 1 night

great airport hotel and to be able to park car at the hotel whilst away, an added bonus. you keep your keys so know the car will remain where you left it in the car park. excellent choice of food for breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$115
February	$123
March	$123
April	$115
May	$130
June	$163
July	$162
August	$123
September	$189
October	$134
November	$118
December	$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $209	5 $132
6 $122	7 $151	8 $177	9 $235	10 $147	11 $172	12 $153
13 $131	14 $146	15 $197	16 $181	17 $165	18 $174	19 $173
20 $113	21 $128	22 $162	23 $159	24 $138	25 $173	26 $160
27 $117	28 $131	29 $149	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $131	3 $121
4 $118	5 $121	6 $125	7 $143	8 $133	9 $119	10 $130
11 $108	12 $127	13 $125	14 $130	15 $127	16 $115	17 $138
18 $117	19 $122	20 $138	21 $131	22 $126	23 $114	24 $126
25 $119	26 $124	27 $143	28 $138	29 $124	30 $130	31 $143

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Monthly average prices

About this property

Location

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Very good

What guests think

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