Is parking available at the property?

Free self parking is available on-site.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The property is a 2-minute walk from Swansea Bay and 7 minutes by foot from Oystermouth Castle. It is 7.3 miles from Three Cliffs Bay Beach and 16 miles from Rhossili Beach.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Norton House Hotel in Swansea - Comfortable Stay

Average nightly price at Norton House Hotel by month, last 12 months (USD)
Month	Average price
January	$95
February	$93
March	$88
April	$113
May	$124
June	$122
July	$143
August	$130
September	$135
October	$111
November	$99
December	$94

What guests think

Norton House Hotel - Mumbles draws praise for its walkable seafront location near the village, friendly and helpful staff, ample on-site parking, and generally well-regarded breakfasts, making it a convenient base for exploring Mumbles and the Gower.

Guests often find rooms and apartments clean and comfortable, with some spacious layouts, attractive decor, and occasional sea views. Common downsides include uncomfortable or small beds, weak shower pressure, occasional noise from neighbouring rooms or external equipment, patchy Wi‑Fi, and isolated cleanliness or maintenance issues. Best suited to travellers who prioritise location and service over uniform room standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ample on-site parking is widely appreciated, and guests note a pleasant bar and terrace/garden area.

Related guest reviews

8

Michael

Sep 18, 2024

·

Stayed 1 night

Good location , parking and friendly hotel team. Excellent .

10

Simon John

Jun 28, 2025

·

Stayed 3 nights

Check in was seemless and our bags were carried up to our room. We ate in each night, 3 times, several special offers, good range of dishes, expertly cooked and presented. Cooked breakfast was excellent with several options. Happy hour in the bar between 5 and 7pm, buy 1 get 1 free. Overall a great stay.

8

Julie

Jul 28, 2025

·

Stayed 1 night

Property was in a lovely area. Good parking facilities

8

Lorraine

May 31, 2024

·

Stayed 1 night

Lovely hotel, warm welcome. Free on site parking. Lovely breakfast. Able to cater for gluten and dairy free diets. Close to town centre.

8

Garry

Jun 3, 2023

·

Stayed 2 nights

Good location with plenty of parking. The bedroom was adequate although a little small for what we are used to. The lounge/bar area is very basic.

10

Helen

May 10, 2025

·

Stayed 1 night

Impromptu stay at the property, in a 2 bed apartment which was nicely kitted out and nice decor. Breakfast was very nice and not too heavy, had a choice of continental and cooked breakfast. Staff were very friendly and welcoming. There is a nice terrace area for drinks and lunch/dinner. Would recommend staying here.

8

David

Apr 27, 2025

·

Stayed 2 nights

Good value, staff very helpful and professional. Parking good and within easy walking distance of local facilities. Breakfast menu and service very good.

10

David

Oct 13, 2025

·

Stayed 1 night

Lovely room and could see the sea. Excellent breakfast. Easy to park and the staff were wonderful. Would definitely stay again.

10

Gina

Aug 9, 2025

·

Stayed 2 nights

Thus is a second visit. Staff are fantastic. We had lovely breakfasts with goodcquality bacon and sausage. There is a large carpark which is a huge asset as parking in Mumbles is always tricky. It is a charming hotel and I hope they never change it.

10

Stephen

Aug 26, 2025

·

Stayed 1 night

Great stay in a lovely location. Room a little dated but was clean and well presented. Breakfast was included and was tasty. Able to leave the car in hotel car park the next day which avoided hefty parking fees.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews note clean rooms and well-kept spaces, but several report lapses such as hairs on bedding, dirty tableware, bathroom mould, and inconsistent servicing, alongside minor maintenance wear in some bathrooms.

Related guest reviews

10

Marsden

Dec 29, 2024

·

Stayed 1 night

Our room was clean & quiet. The staff were excellent, especially at breakfast, efficient & friendly.

8

Kenneth

Nov 26, 2025

·

Stayed 1 night

Room was very clean apart from several long brunette hairs on the top of the duvet. The staff we spoke with were all friendly and courteous.

4

Hollie

Aug 17, 2024

·

Stayed 2 nights

At check in, we were handed an envelope with information, no introduction from the man at reception as you would normally expect, information about breakfast/dinner times and locations. Not a friendly interaction or a good start. Low level of cleanliness throughout the building. Hair all over the bathroom floor. I cleaned it up and gathered almost a full handfull of someone elses hair from the floor and within the towels. At breakfast, the cutlery and bowls were dirty, the tea bags had been emptied into a bowl and looked stained like water had dripped on them some time ago. We visited the "bar", service was slow, there was no atmosphere in the the floor was dirty, there were dirty glasses left on the bar, one of our drinks came in a dirty glass. Poor attention to detail at breakfast e.g. not the correct number of cups, missing/dirty cutlery, additonal charge of £4 for some breakfast items which seemed unnecessary. The cooked breakfast was really small 1 egg, 1 sausage, 1 bacon, 1/2 a tomato, beans & mushrooms. The couple next to us were offered 2 eggs, we were not.

8

Laura

Sep 11, 2025

·

Stayed 1 night

Lovely size room, some wear and tear obvious in bathroom, but still nice. Could hear quests in room above but did not keep us awake. Lovely colour theme, very helpful and friendly staff. Disappointing eggs benedict but cooked breakfast was nice. Would recommend and would return. Ideal walking distance into heart of mumbles.

8

Derek

Nov 21, 2025

·

Stayed 1 night

Clean room, great location

6

Martin

Oct 6, 2023

·

Stayed 4 nights

We found this hotel accommodation a bit hit or miss. The room was spacious, but the bathroom needed a refresh as the shower doors were very flimsy and there was mould. The complimentary coffees, teas and water were only replenished occasionally, and we had to go to reception to get replacements along with requests to ask for the bedroom/bathroom bins to be emptied. The room servicing lacked consistency. The breakfasts were good, except that on Day 1 my wife was given a breakfast that she hadn’t ordered. Overall though the staff were helpful and the situation of the hotel is ideal for walking and exploring the Gower. Not sure whether I would revisit.

6

Samantha

Jul 21, 2024

·

Stayed 2 nights

It was nice but bed was not very clean, it had questionable stains

10

Karen

Jul 4, 2024

·

Stayed 1 night

Very well maintained, clean and tidy

10

Elaine

Jun 16, 2024

·

Stayed 1 night

Spacious and clean room, lovely bathroom. Room service food not too expensive and very tasty. Even though there was a wedding going on, there was no noise from this such as music or giggling guests, around our room Good selection of channels on the large TV. Would stay here again

10

gilda

Apr 26, 2024

·

Stayed 1 night

Lovely and clean apartment. They have everything you need for a short break. Will definitely stay here again

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AI-generated summary based on recent guest reviews

Rooms

Room experiences are mixed: some are spacious, quiet, and nicely decorated, while others are compact or courtyard-style with limited privacy and noise. Recurring issues include uncomfortable mattresses, weak shower pressure, and patchy Wi‑Fi.

Related guest reviews

8

peter

Mar 6, 2024

·

Stayed 1 night

Great hotel just situated 1 mile from the mumbles. Room (1) very nice and quiet although the shower output was pitiful. Food surprisingly good.

6

Rosalyn

Jul 18, 2024

·

Stayed 3 nights

The property is very prestigious looking and overall decorated tastefully. There is a vast contrast in room sizes and unfortunately ours was one of the smallest. It was a garden room situated in the car park courtyard. The bed faces the french doors so it was like living in a goldfish bowl. When you sat on the bed everyone looked in as they walked by. Absolutely no privacy, the room was crying out for a voile curtain. The room was however clean. You can hear alot of noise too, especially from the room above. The comings and goings in the car park was another issue. The waiting staff were friendly and polite. The food was also reasonable.

8

Gary

Apr 11, 2024

·

Stayed 4 nights

Really friendly and helpful staff, breakfast was very good with lots of choices. The room was probably the smallest I have ever stayed in. The bathroom door had a spring behind it causing it to bounce back towards you every time you opened it, very irritating. The bathroom was also tiny but the shower was a good size and the flow and temperature were consistent. Overall a pleasant stay, but the rooms do need updating and a deep clean. The bed was very comfortable.

6

Sarah

Nov 27, 2025

·

Stayed 1 night

Nice hotel in a handy location but sadly let down by their beds. Room was compact but was adequate for our one night stay. Mattress was very uncomfortable and bed was a small double so we were very cramped in bed. Such a shame when there was ample room for a king bed without moving anything. Staff were friendly at breakfast and breakfadg chpice was excellent. and t

8

Hywel

Sep 9, 2025

·

Stayed 2 nights

Lovely staff and fabulous breakfast. Easy access to the Mumbles with a lovely walk to get there. Room was more of a suite and very quiet.

4

Ian

Jul 15, 2024

·

Stayed 1 night

We were in a room that is like a motel room with doors opening straight into the car park. It also appears to have a corridor at the back of the room to the main building so has 2 exits. The walls are paper thin and we could hear conversation from next door and noise from car park. The room has tiny cluttered bedside tables even though there is room for much bigger. Overpriced for what’s on offer

4

Clare

Oct 25, 2023

·

Stayed 1 night

Extremely loud generator next to my room that went off all night at random intervals waking me up. Terrible nights sleep overall due to this, when I complained to the woman at the desk she said she was sorry but it was needed for another room…not sure this is entirely helpful when all I needed for the hotel was a good night sleep

10

Dawn

Oct 9, 2025

·

Stayed 1 night

Staff was very friendly, professional and helpful. The food was excellent! The room was spacious and nicely decorated. Highly recommend this hotel!

8

Heather

Mar 26, 2024

·

Stayed 4 nights

Great location. Lovely spacious room, well equipped and decorated. Terrible water pressure and poor wi-fi.

8

Lois

Jul 1, 2023

·

Stayed 1 night

First of all, the hotel is in a beautiful spot, about 15m walk away from Mumbles pier. The staff were really polite when we arrived and took us to our room. The room was nice, quite small (room 1) but was pretty nonetheless. Later on, we were both really looking forward to having a shower after a long day walking but the shower was absolutely shocking. The overhead shower head I was lucky enough to get a dribble out of it. Considering the eco attitude of the hotel, I had to shower for three times as long to get the shampoo out. The breakfast was okay, a little stingy. As much as they say it's a free breakfast, it's clearly factored in to the price of the hotel which isn't cheap! Cooked breakfast was nice but could have done more in the way of continental breakfast like pastries etc. Overall, staff were brilliant. So polite, friendly, always attentive so my review for them is 5/5. Just shower/water pressure and lacking breakfast let it down a bit.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, professional, and accommodating, with staff often going out of their way; a few guests reported impersonal or uneven communication at check-in or during busy periods.

Related guest reviews

10

Sarah

May 20, 2025

·

Stayed 2 nights

Excellent staff, friendly and good service. The hotel had a great selection at breakfast and evening meal was lovely. Hotel so convenient for walking down to bars, shops snd restaurants.

8

patricia

Apr 23, 2025

·

Stayed 2 nights

Spacious room, decent bathroom with good towels and bathrobes,good storage space. The two evening meals we had were very good, attentive staff. Pleasant book in on arrival and departure.

10

Simon John

Jun 28, 2025

·

Stayed 3 nights

Check in was seemless and our bags were carried up to our room. We ate in each night, 3 times, several special offers, good range of dishes, expertly cooked and presented. Cooked breakfast was excellent with several options. Happy hour in the bar between 5 and 7pm, buy 1 get 1 free. Overall a great stay.

6

DAVID

Dec 22, 2024

·

Stayed 1 night

When i booked a room in this hotel, it stated restaurant, and displayed the menu, this was required for my stay. Two days before arriving, i confirmed my booking, nothing mentioned about the restaurant. Unfortunately upon my arrival, i was informed the restaurant was closed for a function, but could use the restaurant if i went too the function. When i went too my room, laying on the bed was the tv remote control, and the restaurant menu!!!!! It is quite unfortunate that no notification was received regarding restaurant closed on the night of my stay. On the positive side -The exterior of the building looked quite impressive. The interior was very clean, my room was above standard what i was expecting. The breakfast food available was varied and very tasty.

10

karen

Oct 6, 2025

·

Stayed 1 night

Breakfast was good and plenty and staff could not do enough for you. Room was lovely and bed comfortable

10

Mark

Jun 23, 2025

·

Stayed 1 night

This is a great hotel in a good location. The staff where very helpful even though they were extremely busy with preparing for a wedding. The breafast was very good offering a full welsh breakfast.

8

David

Apr 27, 2025

·

Stayed 2 nights

Good value, staff very helpful and professional. Parking good and within easy walking distance of local facilities. Breakfast menu and service very good.

10

Beverley

Aug 27, 2024

·

Stayed 1 night

One member of staff (Abi) really shone. So poised, knowledgeable and professional, she created a 5* dining experience.

10

Dawn

Oct 9, 2025

·

Stayed 1 night

Staff was very friendly, professional and helpful. The food was excellent! The room was spacious and nicely decorated. Highly recommend this hotel!

10

Hayden

Sep 16, 2025

·

Stayed 2 nights

Marvelouse. On checkin they even carried our bags to the room and left us an unbarella as it was raining. Excellent, great location, will certainly go back.

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AI-generated summary based on recent guest reviews

Location

Walkable to the seafront, promenade, and Mumbles village, with easy access to shops, restaurants, and buses.

Related guest reviews

10

Gary

Jul 28, 2023

·

Stayed 2 nights

Nice hotel - well maintained, great location and the staff provided excellent customer service.

8

Laura

Sep 11, 2025

·

Stayed 1 night

Lovely size room, some wear and tear obvious in bathroom, but still nice. Could hear quests in room above but did not keep us awake. Lovely colour theme, very helpful and friendly staff. Disappointing eggs benedict but cooked breakfast was nice. Would recommend and would return. Ideal walking distance into heart of mumbles.

10

Christine

Aug 3, 2025

·

Stayed 4 nights

The room was very nice, comfortable beds Lovely friendly staff, nothing too much trouble Nice short walk by the sea into the heart of Mumbles

6

Sarah

Nov 27, 2025

·

Stayed 1 night

Nice hotel in a handy location but sadly let down by their beds. Room was compact but was adequate for our one night stay. Mattress was very uncomfortable and bed was a small double so we were very cramped in bed. Such a shame when there was ample room for a king bed without moving anything. Staff were friendly at breakfast and breakfadg chpice was excellent. and t

8

Jaci

Jun 16, 2024

·

Stayed 2 nights

Close to the beach and promenade and very walkable to the town center with shopping and restaurants.

10

Steve

Mar 19, 2025

·

Stayed 1 night

Good hotel in a great location

8

Denise

Aug 29, 2025

·

Stayed 1 night

Easy proximity to beach and the shopping area.

10

m

Apr 14, 2023

·

Stayed 1 night

Great location, lovely views, nice touch the free wine. Really friendly staff and and fresh produce for breakfast.

10

Stephen

Aug 26, 2025

·

Stayed 1 night

Great stay in a lovely location. Room a little dated but was clean and well presented. Breakfast was included and was tasty. Able to leave the car in hotel car park the next day which avoided hefty parking fees.

10

John

Jun 25, 2025

·

Stayed 4 nights

Really love staying here ,been here several times and we're never disappointed,near the Mumbles,bus stops for easy access to Swansea city centre and to the local beaches.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and meals receive strong praise for taste and choice, though several reviews note limited continental items, occasional small portions or surcharges for certain dishes, and an isolated closure during a function.

Related guest reviews

10

Sarah

May 20, 2025

·

Stayed 2 nights

Excellent staff, friendly and good service. The hotel had a great selection at breakfast and evening meal was lovely. Hotel so convenient for walking down to bars, shops snd restaurants.

10

Simon John

Jun 28, 2025

·

Stayed 3 nights

Check in was seemless and our bags were carried up to our room. We ate in each night, 3 times, several special offers, good range of dishes, expertly cooked and presented. Cooked breakfast was excellent with several options. Happy hour in the bar between 5 and 7pm, buy 1 get 1 free. Overall a great stay.

10

Geoffrey

Sep 28, 2023

·

Stayed 1 night

Excellent food, compliments to chef

6

Sarah

Nov 27, 2025

·

Stayed 1 night

Nice hotel in a handy location but sadly let down by their beds. Room was compact but was adequate for our one night stay. Mattress was very uncomfortable and bed was a small double so we were very cramped in bed. Such a shame when there was ample room for a king bed without moving anything. Staff were friendly at breakfast and breakfadg chpice was excellent. and t

10

David

Dec 30, 2025

·

Stayed 1 night

Excellent place to stay. Exelent location and fab breakfast

10

Mark

Jun 23, 2025

·

Stayed 1 night

This is a great hotel in a good location. The staff where very helpful even though they were extremely busy with preparing for a wedding. The breafast was very good offering a full welsh breakfast.

10

David

Oct 13, 2025

·

Stayed 1 night

Lovely room and could see the sea. Excellent breakfast. Easy to park and the staff were wonderful. Would definitely stay again.

8

David

Aug 31, 2025

·

Stayed 1 night

Comfortable stay Good value Room Breakfast excellent

8

Deborah

Apr 22, 2024

·

Stayed 1 night

Friendly helpful staff. Clean, yet a rather compact room. Fine for 1 night. Lovely towels. Lovely shower. No shelf to put anything Breakfast - Self service rather poor. Very limited availability - poor quality bread, preserves, and cheese. No rolls, croissants, pastries. However basic cooked breakfast good and ok portion size.

8

Lois

Jul 1, 2023

·

Stayed 1 night

First of all, the hotel is in a beautiful spot, about 15m walk away from Mumbles pier. The staff were really polite when we arrived and took us to our room. The room was nice, quite small (room 1) but was pretty nonetheless. Later on, we were both really looking forward to having a shower after a long day walking but the shower was absolutely shocking. The overhead shower head I was lucky enough to get a dribble out of it. Considering the eco attitude of the hotel, I had to shower for three times as long to get the shampoo out. The breakfast was okay, a little stingy. As much as they say it's a free breakfast, it's clearly factored in to the price of the hotel which isn't cheap! Cooked breakfast was nice but could have done more in the way of continental breakfast like pastries etc. Overall, staff were brilliant. So polite, friendly, always attentive so my review for them is 5/5. Just shower/water pressure and lacking breakfast let it down a bit.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $93	2 $93	3 $93	4 $104	5 $93	6 $137	7 $112
8 $92	9 $93	10 $93	11 $93	12 $93	13 $112	14 $302
15 $98	16 $92	17 $97	18 $93	19 $145	20 $126	21 $112
22 $93	23 $92	24 $104	25 $93	26 $102	27 $122	28 $137
29 $104	30 $104

Norton House Hotel

Prices for Norton House Hotel

Monthly average prices

About this property

Location

Room options

Executive Double Room, Ensuite

Superior Twin Room, Ensuite

Standard Double Room, Ensuite

Apartment, Ensuite (2 Bedroom (Sleeps 3))

Standard Twin Room, Ensuite

Superior Apartment, Ensuite (2 Bedroom (Sleeps 4))

Superior Double Room, Ensuite

Guest reviews of Norton House Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Norton House Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $96	21 $119	22 $119	23 $96	24 $124
25 $102	26 $102	27 $112	28 $93	29 $93	30 $112	31 $227