Name: Palm Garden Hotel
Address: 495 North Ventu Park Road, Thousand Oaks, California, United States of America, Thousand Oaks, California, US
Price range: US$120–US$230 per night
Rating: 8.75

What guests think

At Palm Garden Hotel, guests praise clean rooms, friendly staff, attractive gardens with a popular pool and hot tub, and a convenient location, while recurring drawbacks include inconsistent breakfast quality and noise from the nearby freeway or loud AC units.

Many also like the dog-friendly setup and the on-site restaurant and bar. Rooms are generally updated and comfortable, but multiple reviews mention noisy or weak HVAC, low water pressure, and sliding bathroom doors that don’t fully close. Overall, expect a relaxed, good-value stay, especially if you request a courtyard-facing room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lush courtyard grounds with a popular pool and hot tub, fire pits, and an on-site restaurant/bar stand out; the property is dog-friendly, and there are a small gym and laundry. Note exterior corridors and no elevators; the pool was occasionally closed.

Related guest reviews

10

Lisa

10 Sept 2025

·

Stayed 3 nights

It’s close to Cal Lutheran and has laundry and gym onsite!! Great for parents visiting their children at college!

10

Brian

5 Jul 2025

·

Stayed 1 night

The Palm Gardens is just off the 101 in Thousand Oaks. A breakfast buffet comes with your room. Great pool.and hot tub area for a day of relaxation. Next door is grocery store and liqour store. Across the street is Starbucks. Across the freeway is In and Out.

8

Brian

11 Jul 2025

·

Stayed 3 nights

We have stayed here several times. We really like the pool and spa area. We suggest getting a room on the courtyard. Not sure why they are charging for parking, since there is a big parking lot around the hotel. Nice renovation to the restaurant. Breakfast comes with the room.

10

Roy

15 Sept 2025

·

Stayed 2 nights

Nice room, great dining, common areas and pool was really nice.

10

Karen

10 Jul 2025

·

Stayed 1 night

This motel was absolutely gorgeous. Well updated with fountains around every corner. The gardens were spectacular. The pool and hot tub were amazing. I highly recommend this stay. The food was fabulous as well.

10

Jamie

8 Jul 2025

·

Stayed 1 night

This is the cutest boutique hotel! The rooms are very clean and updated. It has a beautiful courtyard with an amazing pool. It has a restraint connected to the hotel that is super cute and is where the breakfast that is included in your stay is served. Staff was very friendly and helpful. They even allowed us to have a late check out of 1pm. We will definitely be back!

10

Justine

19 Sept 2024

·

Stayed 1 night

A very nice property. Large pool, extremely friendly desk staff, lots of parking.

10

Jennings

8 Nov 2025

·

Stayed 1 night

Great pool and hot tub, great restaurants all around, great location, comfy rooms, loved it all

10

Deborah

11 Jan 2025

·

Stayed 1 night

We had our dog with us and it was so nice because there’s a huge courtyard and pet bags and there were a lot of other pets there. The pet fee was also very reasonable.

10

Roberto

13 Sept 2025

·

Stayed 1 night

Loved the ambiance. Loved the stay 😁. Loved the pool at night. It was a really good place. Selvins is right next to it so the area itself is decent and shopping is close by.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently mention very clean rooms and well-kept grounds. A minority reported issues such as lingering odors, hair or bugs, stained or thin towels, and occasional housekeeping misses.

Related guest reviews

6

Stephanie

11 Jun 2025

·

Stayed 1 night

I booked this hotel last minute because it was affordable. The check in process was great and the room appeared to be clean. When I got into bed, the sheets smelled so strongly of bengay so it was obvious they weren’t changed between guests. I ended up just sleeping on top of them because I was too tired to change rooms or ask for new sheets.

10

Alex

15 Aug 2025

·

Stayed 4 nights

Rooms were clean and beds were fairly comfortable. Friendly staff. A little loud on the backside by the freeway, but the pool area was really nice. I would stay here again.

10

Abby

8 Jan 2026

·

Stayed 1 night

We love the Palm Garden. Excellent value, spotlessly clean, and terriffic service!

10

Michael

15 Dec 2025

·

Stayed 1 night

Clean

8

Sheila

16 Dec 2025

·

Stayed 1 night

I love staying at this hotel as it’s usually immaculate and everybody is very kind. This time the bathroom had a strong urine smell. I believe the floors around the toilet might not have been cleaned as well as usual. This is the first time I’ve ever had anything negative to say and know that you will quickly address this. Thank you so much for your kind service.

10

Kristine

3 Jan 2026

·

Stayed 4 nights

Staff was great, restaurant was good and rooms were clean and well appointed

10

Lingfeng

13 Nov 2025

·

Stayed 1 night

Clean room.

4

Luchi

30 Jun 2025

·

Stayed 10 nights

My room got infested with little flying bugs in the middle of the stay :( The staff offered to switch my room but there were still some bugs found in the new room after that.

10

David

28 Sept 2025

·

Stayed 1 night

Nice & Clean

6

Nikole

26 Jun 2025

·

Stayed 1 night

No elevator, difficult if you’re on 2nd and have lots of luggage. Parking wasn’t free, was $10 per day. Room was dirty and electrical circuits didn’t work.

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AI-generated summary based on recent guest reviews

Rooms

Updated, comfortable rooms with modern decor; courtyard-facing rooms are quieter than those by the freeway. Recurring complaints include loud or weak HVAC, thin walls, low water pressure, and barn-style bathroom doors that don’t close fully; some find beds or pillows firm.

Related guest reviews

8

Paul

8 Oct 2025

·

Stayed 1 night

Great service from check in to check out. Double queen room was new and clean. Got a courtyard room which was nice, but next to a sitting area so we were woken up quite a bit. Recommend a 2nd floor room or a room away from outdoor social areas.

6

Dennis

2 Feb 2025

·

Stayed 4 nights

Pillows were hard and uncomfortable. HVAC was noisy. Walls very thin. The grounds were nice and the restaurant was terrific. The free breakfast was fine.

8

Borje

20 Mar 2025

·

Stayed 3 nights

Nice hotel, recently renovated. Our room was big and quiet. Nice service too! Room for improvement: 1. The included breakfast is a bit limited and varies from day to day. 2. The heater/AC is terribly noisy! The fan rattles and ”low” is almost windy. It was the same in the last room we had here as well. Sorry to say, but the quality of chosen make is poor. We had to turn it off at night to have a chance to sleep.

6

Lisa

23 Oct 2025

·

Stayed 2 nights

Room was clean and beds were relatively comfortable. Had trouble connecting to Wi-Fi and in-room phone didn't work. Had to call front desk with cellphone. Air conditioner in room needed repair. Outer cover blocked airflow but fell off anyway and then cooled room better. Breakfast looked good in warmers but was ice cold

6

Eva

27 May 2025

·

Stayed 1 night

Bathroom doors did not stay shut as they are barn doors… fustrating when you have teenage boys.

8

Lise

14 Aug 2025

·

Stayed 2 nights

The room was very nice, clean, bathroom great and, most importantly, the bed was pretty good. I’m incredibly fussy about beds so this is a mostly good finding. Lots of towels, working fridge and freezer. Very pleased and would definitely stay there again. I might want to face the courtyard for noise but it really wasn’t a big issue. Recommend as a solid value.

6

Margi

31 Jul 2025

·

Stayed 1 night

This could be a great hotel. Staff was super. The layout and amenities are good. But the AC in our room was extremely loud and the bright lights outside the room came streaming in.

6

Tranee

3 Oct 2025

·

Stayed 1 night

No elevators. TV selection was terrible. No smart TVs.

8

Kristen

18 Feb 2025

·

Stayed 1 night

Breakfast was good. Nothing fancy, but plenty of options and tasty. Clean and plenty of seating. The outdoor pool area was great, definitely could’ve hung out there all day on a nice day. The beds were probably some of the most uncomfortable beds I’ve ever slept in and pillows were awful, but the room was clean. It was fine for one night. Walls are very thin so you hear a lot. Didn’t bother me, but it could definitely bother someone.

8

Kerri

10 Jul 2024

·

Stayed 1 night

The water pressure was abysmal, but the furnishings and bathroom were very nice. It would be 5 stars if the AC worked properly, but unfortunately it didn’t get the room cold even after running all night.

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AI-generated summary based on recent guest reviews

Service

Most guests describe staff as friendly, helpful, and efficient at check-in. However, several reports cite rude or unprofessional night staff and occasional slow responses or missed service.

Related guest reviews

8

Michael

11 Aug 2024

·

Stayed 1 night

The grounds were very pretty and room was clean, bed was comfortable. We only stayed 1 night. Plenty of parking available. My only issue and it is small is the in room AC was a bit loud. Other than that we would stay here again.

10

Matthew

22 Aug 2025

·

Stayed 1 night

Check in was fast and easy and our room was clean and just what we needed.

10

maristelle

19 Feb 2024

·

Stayed 1 night

Shoutout to Joshua from front desk who provided us with a courteous welcome and accomdated us during our stay! He is a rockstar employee!

10

Yolanda

27 Aug 2025

·

Stayed 3 nights

Great location, staff was friendly and accommodating.

10

Colleen

1 May 2025

·

Stayed 6 nights

The staff were very friendly and accommodating. We travelled with my 85 year old mother and they made all accommodations that we requested for her. The grounds are beautiful, a true destination spot. There are so many areas to relax and enjoy the water features, gardens and poolside. It was truly a retreat!

10

Ted

12 Dec 2024

·

Stayed 1 night

The staff and room cleanliness were exceptional. We did have a problem with the heater, which led to a less than optimal nights sleep. However, the staff indicated that they could have brought in a temporary heater had we called, but we were simply too tired at that point. The only real challenge with the heater not working was that we could not turn on the fan to block out the freeway noise, but again we know the staff would’ve been willing to try to address this issue.

10

Stephanie

9 Dec 2024

·

Stayed 2 nights

They’re always very helpful and nice and always I stay at the Palm Gardens at least twice a month and I love it there and I’m traveling that’s where I go

10

Kristine

3 Jan 2026

·

Stayed 4 nights

Staff was great, restaurant was good and rooms were clean and well appointed

2

Susan

1 Dec 2025

·

Stayed 1 night

Best hotel ever! But the NIGHT staff front desk was the worst. One girl was laughing. And the other guy wouldn’t tell me his name. I was really calm with everyone. I am almost 60 years only. And been to many hotels at least 6 times a year or more and spend at least 2 days to 2 weeks a year. When I contact higher up…when I get a chance in regard to that night shift, except for the security guy. He was the only one that was nice. And the 3 police officers that came out were extremely nice.

2

Susan

29 Nov 2025

·

Stayed 1 night

The check in was pretty terrible. The girl, the younger one was not professional at all. Didn’t smile. Not friendly at all. When I asked questions about the hotel she acted like I was bothering her. I was asking her about the breakfast and she gave me a weird look. Now the next guy who showed up was not professional at all. I asked for security. And he said over and over what do you need? Very rude! When you ask for security usually you should have a sympathetic heart. If someone asks me to get security I would do all I can to help! The staff is very rude. When I talked to Jessica I asked for security and she said. He’s doing something for me. What kind of answer is that? So he’s doing a favor for her and can’t be bothered. Really? Then the security guy is her personal assistant. What is security for? For employees? What kind of place is this…. A nice place but horrible staff. I have never been to a hotel where ALL the staff were rude! And I travel a lot. No one cared. The rudest I would say was the guy! I asked him his name AND HE RUFFUSED TO GIVE ME HIS NAME. What the heck! And he says he was the manager. So prior they he kept hanging up the phone. I called the front desk and the light on the phone turned off, plus I was asking for security a few times and he was rude and kept hanging up the phone. I kept having to call back. In the morning I’m going to call hotel.com. Btw, the Security guy WAS THE ONLY ONE WHO WAS NICE! I will also talk to the manager tomorrow.

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AI-generated summary based on recent guest reviews

Location

Conveniently located off the 101 near Cal Lutheran, with groceries, restaurants, and coffee shops within walking distance. Some rooms experience freeway noise, and a few guests mentioned sketchy areas or homeless nearby.

Related guest reviews

10

Lisa

10 Sept 2025

·

Stayed 3 nights

It’s close to Cal Lutheran and has laundry and gym onsite!! Great for parents visiting their children at college!

10

Brian

5 Jul 2025

·

Stayed 1 night

The Palm Gardens is just off the 101 in Thousand Oaks. A breakfast buffet comes with your room. Great pool.and hot tub area for a day of relaxation. Next door is grocery store and liqour store. Across the street is Starbucks. Across the freeway is In and Out.

10

jennifer

2 Dec 2025

·

Stayed 1 night

The Hotel is conveniently located near the Freeway. Well lit and clean. Even though we were next to the freeway we didn't hear the highway traffic in the room

10

Amalia

24 Jul 2025

·

Stayed 4 nights

We really enjoyed our stay at the palm garden hotel. The location is great it’s close to what we needed. There is a grocery store and many food options walking distance. The room was nice and clean. The pool area was great! We loved the size of the pool and the gazebos for shade. Overall we loved the decor! We will definitely be back and recommend the hotel!

10

Donna

22 May 2024

·

Stayed 1 night

Great location

6

Marta

3 Mar 2025

·

Stayed 3 nights

I've stayed at this hotel many times but this was the first time I was given a room on the back side of the property which butts up against the very busy 101 freeway. My room did not have trees to buffer the freeway noise (hello sleepless night). Needless to say, I "upgraded" my room the next morning for a fee. Wasn't too happy about that.

10

Maireen

19 Mar 2024

·

Stayed 1 night

Such a great find. We always stay here when traveling to the LA area. The grounds are beautiful and the facilities very nice. Shares a parking lot with a little shopping center with gas, grocery and some eateries. Across the street is a bigger shop center, with more restaurants and Starbucks. No problem parking and very quiet and comfortable.

8

Glenn

14 May 2025

·

Stayed 3 nights

Extremely convenient location! Immediately accessible to major thoroughfare, across the street from Walmart, Starbucks, and next to a supermarket!!

8

Melissa

25 Jun 2025

·

Stayed 3 nights

Have stayed here several times. Property has been updated; rooms have LVT flooring and bathrooms are nicely done. Appreciate having a makeup mirror and good lighting. Hot breakfast is provided. Rooms open to the outside; hotel is well lit and I felt safe even when traveling alone. Convenient to freeway; really didn't hear any freeway noise. Price point is better than other area properties and parking is free (I actually had reservations at a different property in Camarillo which I cancelled after learning they charged a daily parking fee. In Camarillo!) Service is friendly and efficient. Beds are reasonably comfortable; I'm used to a memory foam mattress so it's always hard to sleep in hotel beds. They do provide pillows with different levels of filling so that's nice. Overall a nice property, reasonably priced and conveniently located.

8

Jennifer

20 Jul 2025

·

Stayed 3 nights

Very close to the freeway. They have plenty of parking. They do offer breakfast and there’s a restaurant onsite which was nice.

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AI-generated summary based on recent guest reviews

Dining

Included breakfast draws mixed feedback—often limited in variety or served lukewarm, though some found it good. The on-site restaurant/bar, Selvin’s, is widely praised for food, drinks, and atmosphere.

Related guest reviews

6

Jessica

14 Aug 2025

·

Stayed 2 nights

Expected a hotel, got an average motel. You pay $10 a night to park in front of your room, hear the Freeway and people are walking in front of your window lol. The furniture was worn, beds comfortable. Breakfast is terrible, no decaf, hot chocolate, meat option, waffles, peanut butter or even a banana, just lukewarm scrambled eggs and 'orange juice' which has never sern a real orange before. We liked the pool and the garden, but no Netflix or HBO. The good reviews are probably for the event space, we won't stay again because there are much better options for the price.

10

Ace

25 Jun 2025

·

Stayed 2 nights

Amazing breakfast, clean and quiet great area

10

Sue Ellen

16 Sept 2025

·

Stayed 2 nights

The property has a resort-like vibe, but very reasonable prices. Breakfast is very good.

6

Edward

1 Oct 2025

·

Stayed 4 nights

Nice area with restaurants and a grocery store in walking distance. The breakfast this hotel offers is truly subpar. No pancakes, no meat such as bacon or sausages. No waffles. It’s really a continental breakfast and it’s also the reason we would never stay at this hotel again.

10

Jamie

23 Jul 2025

·

Stayed 2 nights

Love this place! The grounds beautiful, rooms are spacious and updated and it has a really nice pool area. The restaurant is amazing. I recommend trying their brunch. Everyone is so friendly and helpful. I can’t say enough good things about this hotel! Will definitely be back!

8

RUTH

11 Jun 2025

·

Stayed 2 nights

Everything about the PGH is fine, except for the breakfasts. It's great that they serve a breakfast--I love that--but it really is mediocre. The breads are uninteresting, the eggs are ok, but there is no bacon or sausage to go with it. The tea selection is terrible. Other than that, everything is good. They could put a little more care into the breakfast selection.

10

Paula

15 Aug 2025

·

Stayed 3 nights

EVERYTHING was excellent at Palm Garden hotel. The staff were courteous/helpful! The restaurant on property had excellent food, prices were reasonable and one could enjoy a wonderful happy hour every late afternoon! Bed in room was heavenly and I got great sleep and the room’s appointments were clean and spacious! I definitely will be going back to this hotel!

10

Debbie

12 Jun 2025

·

Stayed 1 night

Very nice property. Beautiful grounds with a lot of seating areas. Breakfast was bad. Cold eggs, no juice, very little water. This was about an hour before end of breakfast time.

10

Stephi

5 May 2025

·

Stayed 1 night

I stay at this hotel quite often (work, business, etc.) and enjoy the atmosphere. Nice looking hotel with friendly staff. Had some issues in the past with the restaurant (AM brunch) staff being a bit rude, but that seems to have improved in my last experience. They were very friendly and nice.

8

Johnathan

1 Sept 2025

·

Stayed 2 nights

Perfect ten for dog friendly accommodation. The entire property has stadium style lights that make it easy to see your surroundings when taking the dog out at night or in the early morning. The pet relief area is clean, Odorless, and well maintained with bagging stations nearby. The rooms are a step above standard with amenities you’d expect at the next higher level. Room service and restaurant nails boutique in the SoCal region. I would stay here again because it’s close enough to the action and options for entertainment along the coast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$125
February	US$139
March	US$133
April	US$132
May	US$160
June	US$147
July	US$145
August	US$143
September	US$163
October	US$152
November	US$147
December	US$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $185	16 $187	17 $191	18 $230	19 $224
20 $151	21 $146	22 $155	23 $143	24 $146	25 $203	26
27 $148	28 $141	29 $145	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $140	2 $144	3 $150
4 $139	5 $147	6 $148	7 $149	8 $150	9 $165	10 $166
11 $151	12 $144	13 $142	14 $152	15 $146	16 $160	17 $159
18 $137	19 $132	20 $129	21 $130	22 $143	23 $146	24 $144
25 $120	26 $142	27 $137	28 $137	29 $138	30 $154	31 $157

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed with Sofa Bed (Courtyard)

Standard Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds (Courtyard)

Standard Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Palm Garden Hotel

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Prices for upcoming dates