Is parking available at the hotel?

Yes, the hotel offers free valet parking on-site. Limited parking spaces are available.

Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy it in the comfort of their rooms. The specific type and cost of breakfast are not detailed.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 3:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are offered, but specific pricing and arrangements are not detailed.

What accessibility features does the hotel provide?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms, making it suitable for guests with disabilities.

Where is the hotel located?

The hotel is situated in the Zona Minerva neighborhood of Guadalajara, connected to a shopping center and close to landmarks such as Minerva Roundabout and Basilica de Zapopan. It is also near Jalisco Stadium and Telmex Auditorium.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability are not specified.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Does the hotel offer extra beds or cribs?

The hotel provides cribs and rollaway beds, but specific availability, maximum number allowed, and any associated costs are not detailed. An advance request may be required.

Demetria Hotel

What guests think

Demetria Hotel draws travelers with its striking, artsy design and central, walkable location, but feedback across reviews highlights uneven service, aging maintenance, and quirky room layouts that sometimes trade practicality, lighting, and noise control for style.

Rooms are often spacious, yet several guests report temperature control problems, bathroom drainage or design quirks, thin curtains, and missing in-room items like mini fridges, hairdryers, or irons unless requested. Facilities include a rooftop pool that some love for warm water and views, but others encounter restricted hours, occasional closures, limited poolside service, and a gym/sauna area needing attention. Dining earns frequent praise, though minibar or snack pricing can be unclear, and morning service may be limited; overall expect a characterful boutique stay where design shines alongside occasional quirks and maintenance trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the rooftop pool when open and warm, but others report restricted hours, occasional closures, limited poolside service, and a gym/sauna area needing maintenance.

Related guest reviews

6

Emely

5 Sept 2023

·

Stayed 3 nights

Great Rooms, but they need to work on the pool area, looks not taken care of and abandoned. Other areas were good.

10

Louis

5 Jan 2024

·

Stayed 10 nights

I found the hotel in 2022 walking by and was interested in staying. I was happy to get a reservation the area is called Colonia Americana Guadalajara. I like the neighborhood.So the hotel is very interesting looking. The staff is very friendly and helpful .The restaurant I think serves very good food . It also has a mini gym and a sun area with pool .I was happy to stay there . I hope to be back there this December 2024

6

Marisol

11 Jan 2026

·

Stayed 1 night

La habitación de buen tamaño, solo la colcha estaba manchada El personal regular hable un día antes y pregunte si podía ir antes del check in a la alberca y me dijo que si, y cuando llegue resulta que la alberca estaba cerrada por remodelación

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10

María Fernanda

23 Sept 2025

·

Stayed 1 night

La alberca está deliciosa, súper calientita, estuvimos ahí todo el día hasta la noche y los disfrutamos mucho. Ahí te llevan el servicio de comida y bebidas y la terraza tiene una vista muy linda

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10

Galen

21 Mar 2024

·

Stayed 14 nights

i so appreciate the swimming pool! I also like the collections of antiquities througth the building.

6

Jane

10 May 2025

·

Stayed 2 nights

The bed was extremely comfortable, the room was nice and the location was great. The room wasn't very soundproof and you could see through the gaps around the door. I could hear people talking and music from neighouring room. No coffee or free drinking water in the room and the restaurant wasnt open when I had to check out by 8am. TV wasnt working correctly and after 2 visits from maintenance I told them to forget about it. No bar service by the pool on the 4th floor and overall the hotel lacked atmosphere, although the staff were friendly enough. The art gallery theme was kind of cool but lack of people or services made it feel quite empty.

8

Ra

6 Aug 2025

·

Stayed 4 nights

Check-in started off a little rocky, something about another property near by... I don't know but, the manager was great and got it figured out for us. I ended up in a lovely room that was everything I wanted for my birthday celebration. The decor, service, and amenities were just what I expected: artsy, minimal, and each room uniquely curated. Beds were very comfy, no issues with the wifi, and all of the food and drink items we tried were fresh and well-prepared from breakfast in the lobby-adjacent restaurant to small bites delivered to the pool. Location was great, easy to navigate, and central to so many things we wanted to do in Guadalajara.

8

Pablo

30 Nov 2023

·

Stayed 2 nights

Tenía muchas ganas de quedarme ahí desde hace tiempo. Pero me pareció que le hace falta mucho mantenimiento en áreas comunes; techos con humedad, gimnasio con aparatos viejos y mal funcionamiento, no servía el vapor, ni el sauna. El AA no servía adecuadamente, las cortinas estaban mal instaladas lo que hacía que entrada el sol muy temprano; no ofrecen pantuflas, o batas de baño; es decir las cortesías en el cuarto muy pobres. Por otro lado la comida y la atención extraordinaria.

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8

Alvaro

23 Oct 2025

·

Stayed 1 night

Parece que la han descuidado, la alberca tiene un horario muy restringido

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10

Sylvia G.

21 Jul 2025

·

Stayed 4 nights

Muy padre! La alberca muy bonita y templada, solo mi cama no estuvo muy cómoda y tuve q pedir q la rotaran. El balcón no se pudo usar porq los cojines q ponen no son aprueba de agua y quedó empapado con las lluvias.

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Cleanliness

Feedback is mixed: some note clean or spotless rooms, while others report stained linens, pests, dirty carpets, and worn or poorly maintained fixtures.

Related guest reviews

6

Susan

6 Dec 2022

·

Stayed 19,330 nights

This hotel needs updating. The lighting is terrible in the rooms. I had to sit on the floor in front of a window to put on my makeup. The robes provided have holes and are torn. The shower tiles are broken. The bathtub plumbing leaks and the carpets are dirty. The stairs are only for emergencies and are a disaster. They have supplies and trash stored on the landings of each floor and do not have handrails. I\'m glad we did not have to get out quickly. Angel, the bellman is Wonderful! He was the best part of the stay. He was so welcoming and accommodating. The food and drinks are very good as well. The bar / restaurant staff was also very helpful. While at the airport waiting for my flight, I spoke to another traveler who stayed here and unsolicited, he said "this is an older hotel that sorely needs updating". Guess I am not the only one who feels this way.

10

Gayna

26 Nov 2023

·

Stayed 1 night

This hotel is gorgeous, spotlessly clean, and the staff are wonderful. Will definitely stay here again.

8

Bita

10 Oct 2025

·

Stayed 1 night

Trendy boutique hotel, Clean room , modern , Good location

2

Oliverio

16 Dec 2024

·

Stayed 3 nights

Conocí el hotel hace 10 años y era excelente, ahora que fui las instalaciones tienen 10 años sin mantenimiento, la limpieza era terrible encontramos unos preservativos en el cuarto al llegar, la puerta del baño no cerraba, el aire acondicionado no podía graduarse, y entonces era siempre demasiado frío, el extractor de olores será insuficiente, los sillones que habían en el cuarto estaban vencidos, y en general se notaba que hacía mucho tiempo que no daban mantenimiento adecuado a las instalaciones, el personal no era muy amable.

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6

Marisol

11 Jan 2026

·

Stayed 1 night

La habitación de buen tamaño, solo la colcha estaba manchada El personal regular hable un día antes y pregunte si podía ir antes del check in a la alberca y me dijo que si, y cuando llegue resulta que la alberca estaba cerrada por remodelación

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2

Jonathan

20 Apr 2023

·

Stayed 2 nights

No me agrado porque no vale pagar tan caro para los pocos servicios que tiene, las habitaciones son viejas, sucias, mal distribuidas, falta de mantenimiento, no ofrecen cafetera, no tiene pistola de cabello, pedí plancha y burro y me llevaron algo descompuesto y viejo, el lavabo mal puesto, la regadera percudida, se sale el agua hacia la habitación, pisos solo pintados, sin mosaicos o piso de madera, el wtc sin ventilación, almohadas incómodas, alberca con agua fría y percudida, falta deantenimiento, sombrillas viejas y el personal nada amables. No lo recomiendo y nunca volvería.

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10

Luis

17 Aug 2024

·

Stayed 5 nights

Great staff and cleaned.

10

Justin

26 Oct 2024

·

Stayed 4 nights

Went here for a wedding with some friends and family. Very comfortable hotel. Staff was excellent. Room was clean and maintained by daily housekeeping. Bar and restaurant were very good. Highly recommended.

2

ANOOP

17 Dec 2024

·

Stayed 4 nights

Room was so dirty also there was fire from plug socket, it was very scary, we booked till Nov. 17th but we checked out on 15th because property was not safe to stay.

2

Isaac

19 Nov 2024

·

Stayed 4 nights

Hay cucarachas en los cuartos, la solución que dieron de cambiarme al cuarto de alado deja mucho que desear.

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AI-generated summary based on recent guest reviews

Rooms

Design-forward and often spacious with comfortable beds, yet many find layouts impractical, lighting dim, curtains not blackout, and noise from thin walls. Temperature control and bathroom drainage are recurring issues; some amenities (mini fridge, hairdryer, iron) require request.

Related guest reviews

4

KIMKERN

24 Apr 2024

·

Stayed 3 nights

Room lighting very poor. Shower is floor slippery and dangerous. Wash basin is too deep for smaller persons. Room is not cozy.

10

Arijit

23 Sept 2025

·

Stayed 3 nights

It’s clean but the bathrooms are awkward and no mini fridge

8

Paloma

27 Oct 2025

·

Stayed 1 night

Las cortinas no cerraron bien y entró mucha luz por la mañana

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4

Paty

19 Jul 2024

·

Stayed 1 night

Las paredes muy delgadas…oi a los vecinos toda la noche

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8

Sergio

6 Jul 2025

·

Stayed 3 nights

Habitaciones grandes. Ambiente tranquilo, perfecto para relajarse.

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6

Jane

10 May 2025

·

Stayed 2 nights

The bed was extremely comfortable, the room was nice and the location was great. The room wasn't very soundproof and you could see through the gaps around the door. I could hear people talking and music from neighouring room. No coffee or free drinking water in the room and the restaurant wasnt open when I had to check out by 8am. TV wasnt working correctly and after 2 visits from maintenance I told them to forget about it. No bar service by the pool on the 4th floor and overall the hotel lacked atmosphere, although the staff were friendly enough. The art gallery theme was kind of cool but lack of people or services made it feel quite empty.

8

Ana paulina

3 Jan 2026

·

Stayed 2 nights

Habitación muy linda en su diseño pero poco funcional. Muy obscura, el lavamanos lejos del baño, y falta de cajonera para guardar la ropa

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10

Renee

24 Jun 2023

·

Stayed 1 night

The Demetria is a gorgeous hotel. Our room was enormous. They thought of everything to provide a comfortable stay (robes, slippers, reading material). The freestanding tub is a showstopper.

8

Dell

19 Aug 2025

·

Stayed 8 nights

The hotel is in an excellent location, just a couple of blocks from Ave Chapultepec, where many restaurants, bars, and convenience stores are located. The staff was very accommodating, speaking enough English to have a decent conversation. Our room was nice and spacious, overlooking the street. Our bed was comfortable; however, it had a noticeable dip in it. The shower had an extremely slow drain, to the point where water flowed into the area where the sinks are located. We told the front desk, and someone was supposedly sent up to fix it, but it continued to happen throughout our stay. Also, one of the sinks never got hot water. I saw some people complain about their room not having enough outlets, but that was not an issue in our room. Overall, we enjoyed our stay, but some of the issues we had left more to be desired.

8

Daniel

4 Nov 2023

·

Stayed 3 nights

It’s a very chic, artsy hotel but dated. My room was awkwardly designed having to step and down to get out of bed or use the bathroom. Lighting was very low in crucial places like the vanity and mirror. The staff was very welcoming and friendly. They were the best part of the trip. Also this was a VIP hotel and got nothing for Expedia gold.

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Service

Service varies widely: many praise friendly, helpful staff, but others report slow or difficult check-in, unresponsive follow-up, housekeeping lapses, and disputes over deposits or charges.

Related guest reviews

4

Susan

21 Jan 2025

·

Stayed 3 nights

We complained numerous times that our room was too cold…we had to wear jackets in our room! Staff promised to address this issue and never did. We also requested housekeeping to clean our room and it only happened one of the days we were staying there. I would not recommend this hotel.

4

sergio

30 Jun 2025

·

Stayed 1 night

me hacen un cargo a la tarjeta como garantia,pero dijeron que lo regresarian en 48hrs y ya paso una semana y aun no lo hacen. las amenidades en cuarto podrian estar bien, pero las venden y no ponen precio. podrian ser de los hoteles que cargan mucho por una botana

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2

ALEJANDRO DAVID

4 Nov 2024

·

Stayed 1 night

HOLA, OTRA VEZ FUÉ MALISMO EL CHECK IN, RESERVÉ 3 CUARTOS, UNO DE LOS 3 LO ENTREGARON HASTA LAS 3:25, POR LO QUE TUVIMOS QUE PERDER VALIOSO TIEMPO ESPERANDO, Y OTRO DE LOS CUARTOS ME LO ENTREGARON HASTA LAS 3:45PM, OTRA VEZ ALEGANDO QUE NO LO TENÍAN LIMPIO!...NO VUELVO A HOSPEDARME EN ESTE HOTEL; ESTA MUY BONITO, PERO EL SERVICIO ES PÉSIMO: LA ULTIMA VEZ NO ME RESPETARON QUE HABÍA RESERVADO HABITACION CON 2 CAMAS Y TUVE QUE DORMIR EN LA MISMA CAMA QUE UN COMPAÑERO DEL TRABAJO, Y LA VEZ ANTERIOR TARDARON CASI3 HORAS EN ENTREGAR EL CUARTO, Y POR ESE MOTIVO NO PUDE IR A UNA COMIDA QUE TENÍA PROGRAM ADA... NO VUELVO A HOSPEDARME!

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8

Ra

6 Aug 2025

·

Stayed 4 nights

Check-in started off a little rocky, something about another property near by... I don't know but, the manager was great and got it figured out for us. I ended up in a lovely room that was everything I wanted for my birthday celebration. The decor, service, and amenities were just what I expected: artsy, minimal, and each room uniquely curated. Beds were very comfy, no issues with the wifi, and all of the food and drink items we tried were fresh and well-prepared from breakfast in the lobby-adjacent restaurant to small bites delivered to the pool. Location was great, easy to navigate, and central to so many things we wanted to do in Guadalajara.

10

Tristan

4 Nov 2024

·

Stayed 1 night

What a wonderful hotel. I was upgraded to a very luxurious master suite and the swankiest bathtub I’ve ever seen. This is my second time here and I travel frequently for work and will certainly continue to stay at Hotel Demetria. Ate at the restaurant again and the staff remembered me even though it had been 3 months. Excellent meal. Excellent service. Great drink options. Really a lovely place to stay.

6

Diego

5 Dec 2022

·

Stayed 19,327 nights

Complete unwillingness and rudeness on behalf of the front desk to assist in getting a reservation for a beauty treatment or for dinner anywhere in town.

6

Mark

12 Dec 2025

·

Stayed 3 nights

The rooms are nice. The staff is lazy. They don’t respond when asked for something. The rooms don’t have hair dryers or Irons. You must call down for them and the wait take forever!

6

Carlos

14 Apr 2025

·

Stayed 2 nights

El lugar es muy lindo, cómodo y bien equipado, pero el servicio al cliente de la gente que trabaja ahí es pésimo. Se comportan como si estuvieran haciendo un favor al hacer su trabajo

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6

Gary

14 Mar 2024

·

Stayed 1 night

Very nice hotel. Clean…good for a night stay. I prefer neighborhoods that have more vibe. Check in was not fun, which put me in a frustrated mood. After 2 inactive door keys when checking in, asked for a different room as I wasn’t in the mood to lug my luggage for a 3rd time up and down elevator to front desk…they wouldn’t do it…however, a maintenance person was on it once I went up a 3rd trip with my luggage …next time, change the room for the guest and fix the door on your own time.

10

roger

13 Jul 2025

·

Stayed 1 night

Great location. Helpful staff.

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Location

Widely praised as central and walkable, near Avenida Chapultepec and Colonia Americana dining and nightlife, and convenient for getting around.

Related guest reviews

8

Bita

10 Oct 2025

·

Stayed 1 night

Trendy boutique hotel, Clean room , modern , Good location

10

Yolanda

13 Oct 2023

·

Stayed 1 night

Beautiful hotel, clean and excellent service. Walking distance to bars and restaurants on Chapultepec Ave. will definitely be back.

10

David

24 Mar 2025

·

Stayed 2 nights

Very central to everything. Greatneighborhood for food and entertainment. In house restaurant was excellent . Simple buta great cook.

10

ANNA GEORGINA

8 Jul 2024

·

Stayed 1 night

El hotel es muy bonito y la ubicación perfecta para disfrutar de las opciones de la colonia americana

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10

Adolfo

17 Jun 2023

·

Stayed 1 night

Modern and beautiful hotel close to many entertainment options.

10

Tristan

3 Feb 2025

·

Stayed 1 night

I love this hotel. Always stay here when I’m in town. Wonderful staff and service. Restaurant is great. Really lovely hotel in a quiet and pleasant neighborhood.

8

Pierre

15 Apr 2023

·

Stayed 10 nights

Emplacement parfait pour centre ville, près des restaurants, parfait pour prendre des marches, kiosque de vendeurs locaux tout près, à 10 minutes de sites historiques et centre d'achat avec UBER.

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8

Ra

6 Aug 2025

·

Stayed 4 nights

Check-in started off a little rocky, something about another property near by... I don't know but, the manager was great and got it figured out for us. I ended up in a lovely room that was everything I wanted for my birthday celebration. The decor, service, and amenities were just what I expected: artsy, minimal, and each room uniquely curated. Beds were very comfy, no issues with the wifi, and all of the food and drink items we tried were fresh and well-prepared from breakfast in the lobby-adjacent restaurant to small bites delivered to the pool. Location was great, easy to navigate, and central to so many things we wanted to do in Guadalajara.

8

Dell

19 Aug 2025

·

Stayed 8 nights

The hotel is in an excellent location, just a couple of blocks from Ave Chapultepec, where many restaurants, bars, and convenience stores are located. The staff was very accommodating, speaking enough English to have a decent conversation. Our room was nice and spacious, overlooking the street. Our bed was comfortable; however, it had a noticeable dip in it. The shower had an extremely slow drain, to the point where water flowed into the area where the sinks are located. We told the front desk, and someone was supposedly sent up to fix it, but it continued to happen throughout our stay. Also, one of the sinks never got hot water. I saw some people complain about their room not having enough outlets, but that was not an issue in our room. Overall, we enjoyed our stay, but some of the issues we had left more to be desired.

10

Asher

4 Dec 2022

·

Stayed 7 nights

excellent staff. cool building. walkable convenient neighborhood.

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Dining

On-site restaurant and bar receive consistent compliments for tasty food and drinks. Some travelers note unclear minibar or snack pricing and occasional delays or limited morning availability.

Related guest reviews

6

Manuel

4 Oct 2025

·

Stayed 1 night

Nos cobraron snacks que no venía el precio o agua si lo incluía o no, al final nos cargaron lo que ellos dijeron incluso unas galletas que no comimos pero ya no está los allí para aclarar

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10

clara Alida

11 Aug 2024

·

Stayed 5 nights

Everything was pretty amazing in this gallery/hotel. The chef of the restaurant was excellent. Every dish we ordered was delicious and beautiful. You have to be vigilant about the pricing of drinks though. A few times we were charged much more than it said on the English menu. They didn’t charge more for room service which was a benefit. Luckily we could ask for hot water for tea and they would bring it up to the room. We brought our own tea bags. I don’t think tea is a thing in these parts of Mexico.

10

David

24 Mar 2025

·

Stayed 2 nights

Very central to everything. Greatneighborhood for food and entertainment. In house restaurant was excellent . Simple buta great cook.

10

Alfonso

10 Aug 2023

·

Fuimos de vacaciones y en realidad descansamos las camas son súper cómodas, en genera el hotel es muy tranquilo, la comida del restaurante es genial. De seguro regresamos!

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10

Paloma

24 Feb 2025

·

Stayed 1 night

Excelente ubicación la calidad de los alimentos lástima que en la mañana se tardaron mucho en servicio al cuarto…

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6

Jane

10 May 2025

·

Stayed 2 nights

The bed was extremely comfortable, the room was nice and the location was great. The room wasn't very soundproof and you could see through the gaps around the door. I could hear people talking and music from neighouring room. No coffee or free drinking water in the room and the restaurant wasnt open when I had to check out by 8am. TV wasnt working correctly and after 2 visits from maintenance I told them to forget about it. No bar service by the pool on the 4th floor and overall the hotel lacked atmosphere, although the staff were friendly enough. The art gallery theme was kind of cool but lack of people or services made it feel quite empty.

8

Ra

6 Aug 2025

·

Stayed 4 nights

Check-in started off a little rocky, something about another property near by... I don't know but, the manager was great and got it figured out for us. I ended up in a lovely room that was everything I wanted for my birthday celebration. The decor, service, and amenities were just what I expected: artsy, minimal, and each room uniquely curated. Beds were very comfy, no issues with the wifi, and all of the food and drink items we tried were fresh and well-prepared from breakfast in the lobby-adjacent restaurant to small bites delivered to the pool. Location was great, easy to navigate, and central to so many things we wanted to do in Guadalajara.

10

YEN LING

13 Jun 2024

·

Stayed 1 night

Muy bonito el hotel, las instalaciones. La comida del restaurante muy rica.

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10

Justin

26 Oct 2024

·

Stayed 4 nights

Went here for a wedding with some friends and family. Very comfortable hotel. Staff was excellent. Room was clean and maintained by daily housekeeping. Bar and restaurant were very good. Highly recommended.

10

Tom

27 May 2024

·

Stayed 2 nights

This was a great stay. The location is fantastic for walking to dining and shopping and the service was super, especially in the restaurant and bar. The food is always prepared fresh, recipes are originally presented yet classic and served promptly. My only complaint is there is no coffee available in the morning anywhere before the restaurant opens, but there’s a 7-11 across the street that’s easy enough. Great stay thanks!

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $167	12 $188	13 $181	14 $180	15 $181	16 $175	17 $175
18 $182	19 $186	20 $183	21 $312	22 $183	23 $186	24 $181
25 $182	26 $184	27 $181	28 $183	29 $323	30 $319	31 $182

Su	Mo	Tu	We	Th	Fr	Sa
1 $182	2 $185	3 $183	4 $188	5 $186	6 $187	7 $185
8	9	10	11	12 $183	13 $186	14 $183
15 $183	16 $183	17 $183	18 $183	19 $186	20 $186	21 $184
22 $189	23 $188	24 $187	25 $186	26 $187	27 $183	28 $186
29 $183	30 $183

Demetria Hotel

About this property

Location

Room options

Suite Demetria

Suite

Master Suite Selected At Check in

Superior Suite

Tower Suite Selected At Check in

Premium Suite Selected At Check in

Urban Suite Bath

King Suite

Urban Suite Selected At Check in

Guest reviews of Demetria Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Demetria Hotel

Prices for upcoming dates