Name: WoodSpring Suites Naples East
Address: 3786 White Lake Boulevard, Naples, Florida, United States of America, Naples, South Naples, US
Price range: US$62–US$104 per night
Rating: 6.75

What guests think

WoodSpring Suites Naples draws mixed reviews, with guests appreciating its convenient location and budget, extended-stay setup, while many report serious cleanliness and pest problems and frequent noise from other guests.

Front-desk service is frequently described as friendly and helpful, though a number of reviews cite rudeness, long waits, and check-in mistakes such as occupied rooms. Extended-stay rooms include kitchenettes but usually come without cookware, and several guests note no breakfast or ice machines, intermittent elevator outages, and exterior doors or locks that did not function properly. Some guests also reported feeling unsafe because of loitering and strong odors in common areas. Overall, expect a very basic stay where value and location can appeal, but conditions vary widely.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extended-stay setup with in-room kitchenettes, but cookware is not provided. Several reviews mention no breakfast or ice machines, elevator outages, and problems with exterior door locks; hair dryers are often unavailable.

Related guest reviews

10

Julio

9 Dec 2022

·

Stayed 1 night

The staff was very friendly and the rooms we're very clean..only bad thing is the elevator was broken during my stay and my room was on the 4th floor

6

Graham

10 Oct 2025

·

Stayed 1 night

I booked the hotel because it had a kitchen, when I arrived there here was nothing in the kitchen, no pans, plates, cutterlty. I was told at reception that the room had a kitchen but that I had to purchase pans etc to cook with ..... terrible experience.

6

Toriano

16 Dec 2024

·

Stayed 8 nights

Elevator was broke the whole stay and they didn’t clean the rooms for us.

4

Joel & Kim

26 Jan 2025

·

Stayed 2 nights

We had a disappointing experience at this hotel. Upon check-in, we weren’t asked for any ID, which felt unprofessional. Worse, the first two rooms we were assigned were already occupied, and it wasn’t until the third attempt that we got a vacant room. The rooms are spacious and come with a full fridge and a small stove, but despite a sign stating that kitchen utensils were available, there were absolutely none provided. The drawers didn’t close properly, which is a safety hazard, especially for families with small children. The noise level was unbearable—you could hear everything from neighboring rooms and hallways. Cleanliness was another major issue. The floors were sticky, the hotel had a serious roach problem, and the exterior was littered with trash, cigarette butts, and broken glass. While the location is convenient, the lack of upkeep and attention to detail ruined our stay. I wouldn’t recommend this hotel unless significant improvements are made.

2

kristy

1 Dec 2024

·

Stayed 3 nights

Misrepresentation in images. Door was propped over around back probably because keys didn’t work all the time to open it. Had to get room key magnetized multiple times even when keeping in key sleeve. Sheets had stains and hairs when covers pulled back. The smell is the hallway is gag worthy. No curtain; only blinds- sun still comes in so don’t expect to sleep in. Don’t expect anything complimentary like mini shampoo or conditioners. Went out to my car in the morning to a beer bottle of urine right outside my car door. Utterly disgusting. Plus side, we didn’t encounter any bugs and the shower pressure was good! Definitely not worth the money spent. 1/10

2

Ronald

15 Feb 2023

·

Stayed 1 night

Elevator had been out for days, but no one told customers in advance. I had to tote my heavy suitcase up four flights of stairs to my very sparse room. No one offered to help.

4

Patricia

23 Feb 2025

·

Stayed 2 nights

Noisy AC unit. No hairdryer. Waited several times at front desk for someone to come out. Tired property. No top sheet on bed , just a blanket. Friendly staff and comfy bed

8

david

25 Feb 2024

·

Stayed 1 night

Super convenient for our stay at a sports event .... The staff was courteous and beds were very comfortable. Nice to have a full size frig, stove and microwave though we only stayed one day . Down size was no coffee available only tea and the snack machine wasn't working. No ice maker on property which was fine because there was a gas station close by

2

Karen

30 Oct 2024

·

Stayed 2 nights

Rooms had roaches. No breakfast. No Ice machines.

8

Bill

1 Mar 2023

·

Stayed 3 nights

The staff was incredible. The room was clean, but the rooms were very noisy from other rooms and from the hallway, the safety of the hotel was poor due to the doors had no locking system on two of them. The characters that were hanging out in the parking lot were very dodgy price and area were excellent. May stay there again, but never on a weekend.

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Cleanliness

Cleanliness is a recurring problem, with numerous reports of cockroaches, musty or smoke odors, stained linens, and dirty floors or bathrooms. A smaller number of guests found rooms clean.

Related guest reviews

10

Oluwakemi

19 Apr 2025

·

Stayed 3 nights

It was amazing, clean and comfortable

2

Jessica

16 Jan 2025

·

Stayed 1 night

There were hundreds of cockroaches and different bugs in our room. It was disgusting. They did give us a full refund.

8

Glenda

19 Feb 2024

·

Stayed 1 night

The cleaning service was good. The bed wasn't too comfortable. There was also cockaroaches. Live ones and dead ones.

10

ALMA

15 Nov 2024

·

Stayed 1 night

Very clean

2

alexis

21 Feb 2025

·

Stayed 1 night

Dirty hotel with cockroaches

2

Inamar

13 Apr 2025

·

Stayed 1 night

It's not like the photo, the room was dirty, the sink faucet had a little water, the kitchen cabinets were dirty with spilled milk, there was a nail clipper and a sock that someone had left, the pillows and sheets had hair and a smell of sweat, in conclusion horrible, we leaved the hotel in one hour.

2

Cheryl

14 Sept 2024

·

Stayed 4 nights

Blood stains on sheets, hole in ceiling in shower, urine around toilet, dirty shower, room smelt like mold I checked out first morning demanding full refund

2

Admin

27 Feb 2025

·

Stayed 1 night

No booking again. Roaches, stinks, dirty.

2

Camille

29 Dec 2024

·

Stayed 1 night

Roach motel. Could not by any means stay the night, roaches were everywhere. Checked out and will be following up with the manager for a refund.

4

Juan

17 Jul 2025

·

Stayed 1 night

The room smelled like mildew. Not very clean where there was no detailing whatsoever. The television remote did not work. The linen smelled musty. There was a coffee machine in the lobby but they had no cups only lids.

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Rooms

Rooms are basic and sparsely furnished with kitchenettes; many guests report significant noise from hallways, neighbors, or above. Comfort is mixed, with some noting spacious layouts while others cite small or uncomfortable beds and loud AC.

Related guest reviews

4

Javier

3 Nov 2024

·

Stayed 1 night

I was traveling to Tampa from miami airport. I check in Around 12 am. It was fast. But the room smell very bad. Noisy the air condicioner and refrigerator. The bed unconfortable. Overpriced place. I will not return.

6

Jose

12 Jan 2023

·

Stayed 1 night

The hotel needs some better upkeep. The curtain in my room had a hole so people could look inside. To much noise at 4 am when guests moved furniture above my room, waking me up. Not enough parking spots. I had to park more toward another hotel because parking is limited.

6

Monica

28 Dec 2022

·

Stayed 19,353 nights

There’s the bare minimum of everything. Small bed (no way that’s a Queen), no ice machines. No extra pillows Anywhere. No hair dryer in the bathroom. No coffee maker. Nowhere to put your luggage. Odd that there were guests (or people) just hanging out inside their cars in the very small parking lot. Room was clean. Water pressure in shower was great.

6

Vanessa

28 Nov 2025

·

Stayed 1 night

It was to many noises during a whole night. The room it was clean and the front desk was very nice. But the people running in the hallway was crazy. But of course, it was not a hotel responsibility. The novices sounded as kids running. So, it means u responsable parents.

8

Bill

1 Mar 2023

·

Stayed 3 nights

The staff was incredible. The room was clean, but the rooms were very noisy from other rooms and from the hallway, the safety of the hotel was poor due to the doors had no locking system on two of them. The characters that were hanging out in the parking lot were very dodgy price and area were excellent. May stay there again, but never on a weekend.

2

Kelly

23 Nov 2024

·

Stayed 1 night

We checked into the room late after a long drive. The room had a terrible smell, and it was freezing, AC set on 64, no extra blankets and it took forever to warm up. There was urine in the toilet and on the seat when we hit to the room. The one queen bed did not have a top sheet so my son had to go downstairs and get one so he was not sleeping on the blanket we know was never washed. The bed was creaky and the room was loud with the noise from the highway right outside.

6

frank

3 Nov 2023

·

the bed is not comfortable.

6

Clyde

23 Nov 2024

·

Stayed 1 night

I had kids what sounds like running around above me which really disturbed my sleep

4

Tiffany

2 May 2023

·

Stayed 1 night

I really had high hopes for this place. We only stayed one night on our way down to the Keys. It was awful! We got no sleep. The walls are so thin you can hear everything. The people upstairs must've been playing fetch with a great dane until 3am. Everything smelled like dog pee even the elevators. We got little to no sleep.

6

Milagros

6 Feb 2024

·

Stayed 1 night

you can hear everything very noisy

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Service

Service sentiment is mixed: many guests praise friendly, helpful staff and quick check-in, while others report rudeness, long waits with no one at the desk, occupied-room assignments, and difficulty obtaining refunds or assistance.

Related guest reviews

6

Daniel

15 Mar 2024

·

Stayed 2 nights

Had issues checking in. There was no staff covering the front desk when I arrived, only a sign that said to ring a number for assistance. I tried for over 10 minutes until an employee happened to walk by and ask if I needed help. After opening up the computer system and assigning me a room, the first attempt at the door, the key cards did not work. The second attempt at the room, the key cards worked but the door was pad-locked from the inside and it was clear that I had been assigned a room that another guest was already staying in. After this, they re-assigned me to a different room which worked out. Just was an added 20 minutes to a long travel day when I was just trying to get into the room to sleep. Outside of that, the property was fine. Clean for the most part and what you'd expect for cheap business travel.

4

Justin

6 Dec 2024

·

Stayed 1 night

The front desk clerk was rude and when we complained about our issues, we were told to contact Expedia. When Expedia tried to reach out to the manager, she actively avoided the call and ducked into the office and his in there while we were ringing the bell to get their attention so they would talk to Expedia customer service.

2

Gustavo

23 Dec 2025

·

Stayed 1 night

First of all, the rudeness and bad attitude of Front Desk person was

4

Joel & Kim

26 Jan 2025

·

Stayed 2 nights

We had a disappointing experience at this hotel. Upon check-in, we weren’t asked for any ID, which felt unprofessional. Worse, the first two rooms we were assigned were already occupied, and it wasn’t until the third attempt that we got a vacant room. The rooms are spacious and come with a full fridge and a small stove, but despite a sign stating that kitchen utensils were available, there were absolutely none provided. The drawers didn’t close properly, which is a safety hazard, especially for families with small children. The noise level was unbearable—you could hear everything from neighboring rooms and hallways. Cleanliness was another major issue. The floors were sticky, the hotel had a serious roach problem, and the exterior was littered with trash, cigarette butts, and broken glass. While the location is convenient, the lack of upkeep and attention to detail ruined our stay. I wouldn’t recommend this hotel unless significant improvements are made.

10

Jeanne

14 May 2024

·

Stayed 11 nights

All the staff was absolutely wonderful!!! We will definitely stay there again.

2

Jonathan

3 Jan 2024

·

Stayed 3 nights

Do not stay here! This place is a dump, front desk is a bunch of people who seem to live there, some of the people staying have lived there for months, you get charged for extra towels, needing a coffee pot etc. I ended up leaving my room after 1 night of a 5 night stay. They refused to refund me any money, blamed it all on hotels.com. Not good for them because this is 1 out of 4 rooms I had for other coworkers. We all left no refund, rude customer service. I had 8 more coworkers coming and we would have had up to 2-3 months worth of a stay each. They lost out on a lot of money due to not refunding for a couple of nights. Do not waste your time!!

10

VICTOR

22 Jan 2025

·

Stayed 8 nights

Excellent and friendly service.

10

Robert

8 Jan 2025

·

Stayed 1 night

Good customer service definitely go back again

10

Edwin

16 Mar 2024

·

Stayed 1 night

Check in was simple and quick. Staff were extremely helpful and professional. The place was clean and my room was appropriately stocked.

2

Catheryn

19 May 2024

·

Stayed 1 night

Room had a bad smell, check in was horrible. I had to wait 20 minutes for someone to come to the front. Horrible service

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Location

Location is described as convenient near I-75 and area restaurants. Some guests felt unsafe at night due to loitering and activity around entrances and the parking lot.

Related guest reviews

2

Helen

20 May 2025

·

Stayed 1 night

Smell of weed throughout the property. Front desk, person barely speaks when greeting you and is on their phone. Room had a few roaches. AC worked. I wasn’t sure which entrance to go into for the lobby because it’s not clearly marked. And felt very unsafe on property. Had it not been paid for by someone else I would’ve left

10

Adriana

20 Dec 2024

·

Stayed 1 night

Great location for event at paradise coast

6

Francis

12 Feb 2023

·

Stayed 6 nights

Though close to nothing (other than nearest exit from Alligator Alley), convenient to Marco Island (20 minutes) and Old Naples (15 minutes).

10

Gustavo

8 Oct 2025

·

Stayed 1 night

Fantastic location

10

Matthew T

30 Oct 2024

·

Stayed 1 night

Great place, super nice front desk staff during check-in. Convenient off highway, with plenty of parking. Rather new property in great condition. Quiet and clean room.

10

miguel

12 Apr 2023

·

Stayed 1 night

Very good location !!

8

wesley

7 Jun 2024

·

Stayed 1 night

Convenient location. Minutes from downtown Naples and I75 to Ft Lauderdale

6

Reilly

22 Feb 2025

·

Stayed 1 night

Not the greatest stay. Place to lay your head for 1 night max.. felt unsafe around there.

8

Bill

1 Mar 2023

·

Stayed 3 nights

The staff was incredible. The room was clean, but the rooms were very noisy from other rooms and from the hallway, the safety of the hotel was poor due to the doors had no locking system on two of them. The characters that were hanging out in the parking lot were very dodgy price and area were excellent. May stay there again, but never on a weekend.

10

Norieli

4 Dec 2025

·

Stayed 1 night

Great location better staff

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Dining

No breakfast is offered, and several reviews mention the lobby coffee being unavailable or lacking cups. Most guests rely on nearby restaurants.

Related guest reviews

10

Chris

4 Mar 2025

·

Stayed 1 night

Check-in at 3pm was quick. Rep was very nice. Hallways clean. Room was clean. Sheets washed, but about 5 small permanent orange stains (size of pencil eraser). May have to request iron/board and hangers. Good coffee in lobby, none in room. Surrounding area under interstate construction, but work doesn't start until about 10:00am (didn't wake me). Nearby Chilis, Waffle House, and Cracker Barrell.

8

Jeffrey

27 Mar 2024

·

Stayed 3 nights

Meets very basic needs of a hotel. No room cleaning unless you’re there for two WEEKS! Vending machines out of order and no breakfast. Differing from my last stay the room was cleaner and as always the front desk was very nice and helpful.

8

david

25 Feb 2024

·

Stayed 1 night

Super convenient for our stay at a sports event .... The staff was courteous and beds were very comfortable. Nice to have a full size frig, stove and microwave though we only stayed one day . Down size was no coffee available only tea and the snack machine wasn't working. No ice maker on property which was fine because there was a gas station close by

2

Karen

30 Oct 2024

·

Stayed 2 nights

Rooms had roaches. No breakfast. No Ice machines.

2

FRANTZ J

19 Dec 2022

·

Stayed 19,344 nights

I didn’t like anything, this place is so bad, Elevator don't work, Vending machine don't work, I can’t even get extra towels…Online they said that Breakfast was included that was a lie. I had the worst time in my Life. Please ppl do not stay at tjis Hotel. Thank you

10

Joseph

11 Feb 2023

·

Stayed 1 night

This is definitely a no frills hotel, it was clean and comfortable and the staff was extremely accommodating and friendly. The lady at the front desk recommended somewhere to eat dinner when we asked and it was a great place. Since we were traveling and only interested in staying the night here, it worked out great.

10

Nora

31 Jan 2024

·

Stayed 1 night

The only thing I can say is that the website I reserved from said they provide breakfast but they dont. Everything else was great.

4

bonnie

26 Mar 2025

·

Stayed 1 night

There was no hair dryer. I’ve never stayed in a hotel anywhere that didn’t have a dryer. The woman at the front desk did not have a list of restaurants nearby, nor did she have suggestions. We did not have dinner as a result. I felt adding $50 (non returnable) was a steep fee to pay for a pet who did’t cause a single problem.

8

Dean

10 Dec 2022

·

Stayed 9 nights

It was OK. The room was quiet and cozy. Had to buy kitchenwares but that was OK. Staff were great, location was perfect. If i have to work Naples and Marco again i will stay here.

4

Juan

17 Jul 2025

·

Stayed 1 night

The room smelled like mildew. Not very clean where there was no detailing whatsoever. The television remote did not work. The linen smelled musty. There was a coffee machine in the lobby but they had no cups only lids.

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Month	Average price
January	US$117
February	US$154
March	US$150
April	US$108
May	US$78
June	US$67
July	US$69
August	US$69
September	US$77
October	US$78
November	US$109
December	US$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $62	10 $67	11 $75	12 $69
13 $62	14 $62	15 $67	16 $62	17 $69	18 $75	19 $69
20 $67	21 $67	22 $67	23 $69	24 $69	25 $77	26 $77
27 $69	28 $69	29 $70	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $79	2 $87	3 $89
4 $78	5 $78	6 $78	7 $79	8 $78	9 $89	10 $89
11 $81	12 $82	13 $82	14 $82	15 $82	16 $93	17 $93
18 $98	19 $98	20 $98	21 $98	22 $98	23 $104	24 $104
25 $98	26 $98	27 $96	28 $98	29 $98	30 $104	31 $102

WoodSpring Suites Naples East

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