Palm Court Hotel

The room was great with good walk in shower and super king bed room 110 was next to the lift and was great for our reduced mobility. Internet good , Dining experience was of a good standard Staff throughout the hotel were very friendly, helpful and attentive. Some disabled parking would have aided our mobility and we couldn’t use the pool because it did not have easy access for entry to water a mobility issue.

Staff were so friendly and helpful. The hotel was very clean. Shower gel and soap supplied in the room. Ample parking. Loved the swimming pool. Didn’t get time to use the sauna but hopefully we will return and can use it then. Excellent location opposite the beach and only about 10-15 minutes to walk into town. Perfect.

Staff and the quality (and quantity) of food absolutely fantastic. Location of hotel perfect too. Swimming pool well sized and a reasonable temp for two learners - a nice bonus. Room comfortable but a little tired. Overall a lovely stay and we would return.

Brilliant, helpful staff. We arrived early but our room was ready and we were allowed in at 12.30 instead of 3pm, no extra charges. Pool and location really good.

Lovely hotel, we would definitely stay again. We had the luxury of the pool to ourselves which was an added bonus. Good location very close to beach and parking provided.

Good value for this time of year. Rooms a bit dated but clean . Nice bar and restaurant area.

One night stay. The staff were excellent, really friendly and helpful. Location was ideal, close to the pier, the beach and the gardens. Bar and restaurant area have recently been done up and are very nice. We enjoyed a lovely meal in the restaurant in the evening. Didn’t use the pool as it was still warming up after shutdown for winter but enjoyed a game of pool and darts. Our room was small and dated which was the only downside to a lovely two days in GY.

Second year in a row, we've stayed at palm court hotel. Loved the room. Had everything i needed also, we had breakfast this year, which was excellent. The staff were very friendly as usual. Excellent parking, which is a huge bonus. Definitely going back next year.

The hotel was within walking distance and the staff were extremely friendly / helpful. The only thing i would say us the rooms were far too hot, which meant we had to open the windows but it was noisy at times. Great to have a pool and games room as a bonus too. But pool water was pretty cold. Overall great hotel.

The room was very nice and comfortable with a beautiful corner bay window with seating and a sea view. It was lovely to sit there in the mornings with a cup of tea. We made use of the heated indoor swimming pool and discovered a games room and sauna too! All the staff were extremely helpful and friendly. The only negative, if i had to find one, was the breakfast portions were very small for the price. Although very tasty and good quality, not enough. Would definitely stay here again.

The reception was lovely. The lady at the front desk was very welcoming and friendly. The room was not as described on the website. Our room backed onto a football pitch and the flood lights shine directly into the room. The room itself wasn’t thoroughly cleaned. Under the desk on the floor was old chewing gum, along the top of the wardrobe was thick dust. The bathroom was clean but the handle for the bath was very rusty. Our bedroom window was filthy full of handprints and smears as well as seagull mess. Overall, i don’t think the hotel is worth the money, it needs updating decorating wise and better cleaning. There is onsite parking as long as you can get a space as there’s not many for a hotel of this size.

We have stayed at this property a few years ago and it was a really nice stay.this time around we didn't have fresh towels (WE HAD TO ASK). The room was not cleaned all barring 1 day(4 night stay)and when we complained we were told it was juat a miss cumunication error and nobody really was bothered apart from a couple of staff which we were friendly with

Very clean room, friendly staff throughout. Very enjoyable stay

My stay was quiet good. Shower was very slow and I saw bird poo at my window. Apart from that it was good.

Very Clean Hotel.Good location on sea front. Staff very friendly. Good size room. Lovely Swimming pool.

Dated room, no soap in the bathroom and whole room was in need of a good clean. Strange smell to the whole place.

Very clean. Staff very friendly. Location great

Staff were very nice and room was clean and tidy

Had a lovely short break here. Very comfy bed, very warm welcome on arival. Lovely clean and well kept hotel.

I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.

Noise from entertainment directly under our room

Room was rather small for my liking

Staff and the quality (and quantity) of food absolutely fantastic. Location of hotel perfect too. Swimming pool well sized and a reasonable temp for two learners - a nice bonus. Room comfortable but a little tired. Overall a lovely stay and we would return.

Thank you for your hospitality, but room was small, an unusable window for light and view, if you use it you expose your room and privacy to other rooms. Bed was excellent 👌. Shower 🚿 water pressure was lower than usual. Staff were very nice and polite. Thanks

Staff were nice especially the lady at the reception was very friendly. We really enjoyed it at the pool but found the family room quite small and outdated. Bathroom was nice and clean but it’s a shame I can’t say the same thing about the room. However it was a last minute thing and we really enjoyed our stay.

Reception great, room clean but very dated and tiny for a double, definitely too small for 2

The room was very nice and comfortable with a beautiful corner bay window with seating and a sea view. It was lovely to sit there in the mornings with a cup of tea. We made use of the heated indoor swimming pool and discovered a games room and sauna too! All the staff were extremely helpful and friendly. The only negative, if i had to find one, was the breakfast portions were very small for the price. Although very tasty and good quality, not enough. Would definitely stay here again.

It states a family room we was in, it is no way a family room for 2 adults and 11 and 15 year old, room was too small, bed comfort for us all was not great,

All round a lovely place to stay and in a great location. My only negative was the really noisy floor boards in the bedroom

The staff were very helpful. Our double room was very small but adequate for sleeping in. The bathroom was clean and fresh towels every day. We did find the hotel very noisy. Lots of doors banging. People shouting and the seagulls screeching on a morning which was out of the hotels control.

Staff and the quality (and quantity) of food absolutely fantastic. Location of hotel perfect too. Swimming pool well sized and a reasonable temp for two learners - a nice bonus. Room comfortable but a little tired. Overall a lovely stay and we would return.

Excellent service and very friendly I couldn’t praise them enough it seemed like nothing was too much trouble from 4/5 staff I dealt with My only reservation is the close town all seemed to shut down at 18.30 which was a shame but not the hotels fault My compliments to all staff

The Dunes restaurant- food exemplary, friendly helpful waitress (only member of staff who was). Receptionists conspicuous by their absence, I’m guessing because they were covering too many other duties rather than anything els, cost cutting exercises?

Really good location on the seafront with parking . Staff very friendly and accommodating. Quite good choice for breakfast individually cooked . I booked basic double room with separate bathroom. All clean . Good value

2nd time I’ve stayed here now,this time on my own in a very good single room.staff all very friendly

Good location and staff were all so friendly and helpful. Restaurant had lots of choices and the roast dinner is not to be missed! We really enjoyed our stay.

Second year in a row, we've stayed at palm court hotel. Loved the room. Had everything i needed also, we had breakfast this year, which was excellent. The staff were very friendly as usual. Excellent parking, which is a huge bonus. Definitely going back next year.

Staff were all suberb, very friendly, hardworking and attentive. For value for money we couldn't fault it, we will be back.

Pretty helpful staff, the fried breakfast was very good, but the shower is a bit old

I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.

Close to all attractions, but far enough to have a peace and quiet environment to rest. Friendly staff. Free parking. Clean rooms and good breakfast. Swimming pool was a bonus for families with children. Just pefect for weekend away.

Staff were so friendly and helpful. The hotel was very clean. Shower gel and soap supplied in the room. Ample parking. Loved the swimming pool. Didn’t get time to use the sauna but hopefully we will return and can use it then. Excellent location opposite the beach and only about 10-15 minutes to walk into town. Perfect.

Staff and the quality (and quantity) of food absolutely fantastic. Location of hotel perfect too. Swimming pool well sized and a reasonable temp for two learners - a nice bonus. Room comfortable but a little tired. Overall a lovely stay and we would return.

Great hotel friendly staff very clean and only a short walk to the main shops

Lovely hotel, we would definitely stay again. We had the luxury of the pool to ourselves which was an added bonus. Good location very close to beach and parking provided.

Great location. Excellent service. Staff so attentive. Food a little pricy but it is Norfolk and it was fabulous

Really good location on the seafront with parking . Staff very friendly and accommodating. Quite good choice for breakfast individually cooked . I booked basic double room with separate bathroom. All clean . Good value

We had a really lovely stay at The Palm Court, staff were incredibly friendly. It was in an ideal location being it’s in the quieter end of the beach but also so easily walkable to the hustle and bustle of the seaside strip. The breakfast was nice and we enjoyed utilising the swimming pool in the morning before breakfast. Only negative would be that it’s incredibly warm this time of year and that our family room got incredibly hot, it’s worth having a fan available in the rooms for guests to use. Apart from that really lovely stay.

Nice facilities. Short walk to the pier.

The hotel was very comfortable and the staff were very welcoming and helpful. The hotel is beautifully placed on the seafront

Staff and the quality (and quantity) of food absolutely fantastic. Location of hotel perfect too. Swimming pool well sized and a reasonable temp for two learners - a nice bonus. Room comfortable but a little tired. Overall a lovely stay and we would return.

Ideal location , evening meal was good value

Really good location on the seafront with parking . Staff very friendly and accommodating. Quite good choice for breakfast individually cooked . I booked basic double room with separate bathroom. All clean . Good value

We had an overnight stay and a great experience. The only niggle was the shower was pants. Ate in the Dune restaurant which was amazing food. Would happily stay here again. Short walk to the Britannia pier and main shopping area which was pleasant.

Friendly staff, evening meal and breakfast very good.

Good location and staff were all so friendly and helpful. Restaurant had lots of choices and the roast dinner is not to be missed! We really enjoyed our stay.

Excellent stay lovely welcome from reception and food first class would stay again

The room was very nice and comfortable with a beautiful corner bay window with seating and a sea view. It was lovely to sit there in the mornings with a cup of tea. We made use of the heated indoor swimming pool and discovered a games room and sauna too! All the staff were extremely helpful and friendly. The only negative, if i had to find one, was the breakfast portions were very small for the price. Although very tasty and good quality, not enough. Would definitely stay here again.

Very nice and no complaints. The only thing I was a little disappointed in was the cooked breakfast this morning. The veggie sausage seemed cold in the middle, and the mushrooms still had the outer layer of skin on which made them seem tough to eat. The tomatoes seemed dry as if they had been standing for a while. Still, I enjoyed the hash browns and the baked beans. All other breakfasts on previous days had been fine. I did not feel like raising the issue this morning, so am glad of the opportunity to voice this now. We would stay at the hotel again in the future though.

Pretty helpful staff, the fried breakfast was very good, but the shower is a bit old