Is parking available at the property?

Free self-parking is available on-site, though parking is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee of approximately GBP 8.95 for adults and GBP 6.95 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 3:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional details about specific accessibility features can be obtained by contacting the property directly.

What is the location of the property in relation to key landmarks?

The property is located in St Helens, within a 15-minute drive of Knowsley Safari Park and Theatre Royal. It is approximately 10.8 miles from Anfield Stadium and 11.4 miles from Royal Albert Dock. Public transport options may be available nearby.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

The Eccleston Hotel in St Helens

Average nightly price at The Eccleston Hotel; BW Signature Collection by month, last 12 months (USD)
Month	Average price
January	$77
February	$90
March	$93
April	$107
May	$102
June	$108
July	$89
August	$102
September	$108
October	$93
November	$105
December	$96

What guests think

Across recent stays at The Eccleston Hotel; BW Signature Collection, guests praise friendly staff, tasty food and breakfasts, and comfortable, stylish rooms, while recurring downsides include inconsistent showers/hot water, occasional cleanliness lapses, light/noise disturbances, and minor maintenance niggles.

Drivers find it convenient for nearby destinations and coastal outings, with a park close by. There is an on site pub and bar plus ample free parking; occasional event bustle and a broken ice machine were mentioned. Overall, it suits travellers seeking a convenient base with a pub style setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site pub/restaurant and bar are praised, and several guests note ample free parking. Occasional issues include a broken ice machine and noise from events.

Related guest reviews

10

Julie

May 12, 2023

·

Stayed 4 nights

Staff were fantastic. Room was quiet and comfortable - which surprised us with the pub downstairs. We really enjoyed our stay.

8

Natalia

Jul 28, 2024

·

Stayed 2 nights

The room was showing a few signs of wear and tear. There was also a party on when we arrived on the Friday which didn’t finish until around midnight so it was a little bit difficult to get to sleep.

10

Christopher

Jan 10, 2023

·

Stayed 1 night

Mire of a pub/restaurant but that wasn't an issue. Check in easy and a nice upgrade. Food downstairs, excellent and the breakfast was very good.

10

Deborah

Oct 20, 2025

·

Stayed 2 nights

Lovely friendly hotel. Room clean and tidy with everything you need for your stay. Staff very friendly and helpful. Plenty of parking available.

8

David

May 29, 2023

·

Stayed 2 nights

We enjoyed a 2 night stay followed by Sunday Lunch. The room was well appointed and clean. Every effort was made to ensure that we were comfortable.

10

Matty

Jan 26, 2025

·

Stayed 1 night

Fantastic food, good drinks selection and a beautiful room

8

keith

Apr 25, 2024

·

Stayed 1 night

Very ckean and efficient stay. Welcoming and helpful staff. Decor and condition overall good, location was perfect for me, close to my destination next morning. Friend ate in the bar that wvening saidvthe food was great, it did look very nice and generous portion. Breakfast was good quality and on time. Overall great experience, would stay again without hesitation.

10

Christopher

Mar 8, 2024

·

Stayed 1 night

Absolutely loved our stay, couldn’t fault anything. Room, Facilities, Parking, Restaurant/Breakfast were all perfect. We would definitely stay here again. Thank you!

8

MARGARET

Jul 15, 2022

·

Stayed 4 nights

This property was well located for me. It was a short drive for everywhere I wanted to go. There was a great park a short walk away. There was a restaurant/pub on site. There was ample free parking on site too.

10

Paul

Jul 13, 2025

·

Stayed 1 night

Great hotel. Food was very nice. The only let down was no toilet paper, carpet needed a good hoover by the door. But other than that the room was spacious and modern and beds were comfy. Had the best sleep on any pull out bed. As daughter always gets the king with her mother. Food was great. Breakfast was good and the staff were great even though they had to many parties at the same time amd the ice machine broke with no cocktails but the heat was ridiculous so you cant blame them. Would definitely stay again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean and well kept, but several reported lapses such as unvacuumed carpets, grime in showers, stains on furniture, and rust or marks.

Related guest reviews

8

LYNNE

May 6, 2024

·

Stayed 2 nights

Good clean room, bed very comfy. Only negative was bathroom was rather chilly. Excellent base for exploring the Merseyside coast.

4

Anna

Aug 31, 2025

·

Stayed 1 night

The room wasnt clean, ended up checking out the same day due to the conditions. Shower wasn't running properly, there was rust on windows and radiators. Marks on carpets. Did eat downstairs at the pub. Ella foster was the one great thing about the experience, super friendly and helpful.

10

Deborah

Oct 20, 2025

·

Stayed 2 nights

Lovely friendly hotel. Room clean and tidy with everything you need for your stay. Staff very friendly and helpful. Plenty of parking available.

8

David

May 29, 2023

·

Stayed 2 nights

We enjoyed a 2 night stay followed by Sunday Lunch. The room was well appointed and clean. Every effort was made to ensure that we were comfortable.

10

Nicola

Sep 30, 2024

·

Stayed 1 night

Really enjoyable stay 4 minute drive from the Citadel, room was clean and quiet. Gorgeous food, lovely staff especially Dean, went above and beyond.

8

keith

Apr 25, 2024

·

Stayed 1 night

Very ckean and efficient stay. Welcoming and helpful staff. Decor and condition overall good, location was perfect for me, close to my destination next morning. Friend ate in the bar that wvening saidvthe food was great, it did look very nice and generous portion. Breakfast was good quality and on time. Overall great experience, would stay again without hesitation.

10

Stephen

May 17, 2024

·

Stayed 1 night

Brilliant stay. Lovely big bedroom with comfortable king bed. Delicious good with some surprises on the menu. Cleanliness was faultless!

6

Paul

Dec 23, 2024

·

Showers had grime on walls and room had whisker shavings on window ledge

10

David

Sep 8, 2023

·

Stayed 2 nights

Nice friendly welcome, clean room good food

10

Paul

Jul 13, 2025

·

Stayed 1 night

Great hotel. Food was very nice. The only let down was no toilet paper, carpet needed a good hoover by the door. But other than that the room was spacious and modern and beds were comfy. Had the best sleep on any pull out bed. As daughter always gets the king with her mother. Food was great. Breakfast was good and the staff were great even though they had to many parties at the same time amd the ice machine broke with no cocktails but the heat was ridiculous so you cant blame them. Would definitely stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently described as stylish, warm, spacious and comfortable. Recurring issues include inconsistent or poor showers and hot water, small showers, light leakage and noise from roads or events, wear and tear, and occasional broken amenities such as the TV.

Related guest reviews

4

keith

Jan 24, 2024

·

Stayed here a couple of times, but the room I was in number 1 , had a fan of some sort on and off all night, so not a very good sleep, the towel rail in the bathroom was so hot it burned you if you caught yourself on it , couldn’t have a shower as water was scalding hot , and the cold water wasn’t coming through! A very disappointing stay

10

RICH

Jun 25, 2024

·

Stayed 1 night

Was nice staff friendly accomodating Our room had bright atreet light small small shower

6

David

Aug 4, 2025

·

Stayed 1 night

One night stay, lovely room ruined by Poundland shower fittings. No surprise there was no hot water for a shower in the morning, another guest had the same issue. Staff had checked the boiler which was working but offered little by way of apology.

8

Natalia

Jul 28, 2024

·

Stayed 2 nights

The room was showing a few signs of wear and tear. There was also a party on when we arrived on the Friday which didn’t finish until around midnight so it was a little bit difficult to get to sleep.

6

Haifeng

Feb 28, 2024

·

Stayed 1 night

Food are good and staff are lovely. Unfortunately the room is next to main road and very noisy, curtain does not block all light. Woke up every time when there is emergency vehicle passes by. Basins drain partial blocked, need to wait a while for it to drain once used. Worst is shower water is lukewarm, really didn’t enjoy it.

8

Simon

Jan 22, 2025

·

Stayed 2 nights

Review: Tell Us About Your Stay I recently stayed at this hotel and overall had a pleasant experience. The room was cozy, with the radiator keeping it warm and comfortable. The decor was nice, though there were some signs of wear and tear, such as a few holes in the walls. The bathroom was spacious, but privacy could be improved. One downside was the view from room 5, which faced a car dealership with bright floodlights that the curtains didn’t fully block at night. On a positive note, the food was excellent, and the staff were friendly and helpful throughout my stay. I would recommend this hotel to coworkers visiting clients in the area, despite the minor drawbacks.

10

Laura

Dec 13, 2025

·

Stayed 1 night

Rooms are gorgeous, lovely and warm. Staff are fantastic and the breakfast was fantastic.

8

steve

Dec 13, 2023

·

Stayed 2 nights

Good accommodation and great food but the shower in both mine and my friends room both stopped and started every 10 seconds or so. Apart from that it was a great stay.

10

Paul

Jul 13, 2025

·

Stayed 1 night

Great hotel. Food was very nice. The only let down was no toilet paper, carpet needed a good hoover by the door. But other than that the room was spacious and modern and beds were comfy. Had the best sleep on any pull out bed. As daughter always gets the king with her mother. Food was great. Breakfast was good and the staff were great even though they had to many parties at the same time amd the ice machine broke with no cocktails but the heat was ridiculous so you cant blame them. Would definitely stay again.

8

Simon

Aug 14, 2025

·

Stayed 1 night

The location was perfect for us, the room was fine also, the shower was lovely, but the tv didn’t work which we didn’t need but we reported when we checked out.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming and helpful, with staff sometimes going above and beyond. A few reports mention limited apology for problems or a wish for luggage assistance.

Related guest reviews

6

David

Aug 4, 2025

·

Stayed 1 night

One night stay, lovely room ruined by Poundland shower fittings. No surprise there was no hot water for a shower in the morning, another guest had the same issue. Staff had checked the boiler which was working but offered little by way of apology.

10

Mark

Apr 5, 2025

·

Stayed 2 nights

What a fantastic find. The Staff were unbelievabley friendly and so so helpful. Clare ,Emma and the young bar tender (didn’t get his name) went above and beyond,couldn’t fault the hospitality,it was fantastic. Probably one of the best stays with staff so friendly I’ve ever had. Ten out of ten.

4

Anna

Aug 31, 2025

·

Stayed 1 night

The room wasnt clean, ended up checking out the same day due to the conditions. Shower wasn't running properly, there was rust on windows and radiators. Marks on carpets. Did eat downstairs at the pub. Ella foster was the one great thing about the experience, super friendly and helpful.

10

Deborah

Oct 20, 2025

·

Stayed 2 nights

Lovely friendly hotel. Room clean and tidy with everything you need for your stay. Staff very friendly and helpful. Plenty of parking available.

10

Nicola

Sep 30, 2024

·

Stayed 1 night

Really enjoyable stay 4 minute drive from the Citadel, room was clean and quiet. Gorgeous food, lovely staff especially Dean, went above and beyond.

8

keith

Apr 25, 2024

·

Stayed 1 night

Very ckean and efficient stay. Welcoming and helpful staff. Decor and condition overall good, location was perfect for me, close to my destination next morning. Friend ate in the bar that wvening saidvthe food was great, it did look very nice and generous portion. Breakfast was good quality and on time. Overall great experience, would stay again without hesitation.

10

Laura

Dec 13, 2025

·

Stayed 1 night

Rooms are gorgeous, lovely and warm. Staff are fantastic and the breakfast was fantastic.

10

Anthony

Dec 13, 2024

·

Stayed 1 night

The staff were extremely welcoming and helpful.

8

Mike

Apr 10, 2025

·

Stayed 3 nights

Very helpful and friendly people after a first night disaster over dinner- they did a very great deal to help

6

Margaret

Mar 15, 2022

·

Stayed 1 night

Just a few changes would make a massive difference. When checking in offer to take suitcases upstairs for guests. Clean the dubious stains on the settee in room 2 This hotel could be outstanding the staff are friendly, the rooms clean and bright, the food delicious.

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AI-generated summary based on recent guest reviews

Location

Convenient for drivers, with short drives to local sights and a park nearby, and a good base for the Merseyside coast. Some rooms face roads or bright lights, leading to noise or light at night.

Related guest reviews

8

LYNNE

May 6, 2024

·

Stayed 2 nights

Good clean room, bed very comfy. Only negative was bathroom was rather chilly. Excellent base for exploring the Merseyside coast.

6

Haifeng

Feb 28, 2024

·

Stayed 1 night

Food are good and staff are lovely. Unfortunately the room is next to main road and very noisy, curtain does not block all light. Woke up every time when there is emergency vehicle passes by. Basins drain partial blocked, need to wait a while for it to drain once used. Worst is shower water is lukewarm, really didn’t enjoy it.

10

Nicola

Sep 30, 2024

·

Stayed 1 night

Really enjoyable stay 4 minute drive from the Citadel, room was clean and quiet. Gorgeous food, lovely staff especially Dean, went above and beyond.

8

keith

Apr 25, 2024

·

Stayed 1 night

Very ckean and efficient stay. Welcoming and helpful staff. Decor and condition overall good, location was perfect for me, close to my destination next morning. Friend ate in the bar that wvening saidvthe food was great, it did look very nice and generous portion. Breakfast was good quality and on time. Overall great experience, would stay again without hesitation.

8

Simon

Jan 22, 2025

·

Stayed 2 nights

Review: Tell Us About Your Stay I recently stayed at this hotel and overall had a pleasant experience. The room was cozy, with the radiator keeping it warm and comfortable. The decor was nice, though there were some signs of wear and tear, such as a few holes in the walls. The bathroom was spacious, but privacy could be improved. One downside was the view from room 5, which faced a car dealership with bright floodlights that the curtains didn’t fully block at night. On a positive note, the food was excellent, and the staff were friendly and helpful throughout my stay. I would recommend this hotel to coworkers visiting clients in the area, despite the minor drawbacks.

8

MARGARET

Jul 15, 2022

·

Stayed 4 nights

This property was well located for me. It was a short drive for everywhere I wanted to go. There was a great park a short walk away. There was a restaurant/pub on site. There was ample free parking on site too.

8

Simon

Aug 14, 2025

·

Stayed 1 night

The location was perfect for us, the room was fine also, the shower was lovely, but the tv didn’t work which we didn’t need but we reported when we checked out.

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AI-generated summary based on recent guest reviews

Dining

Food and breakfasts receive consistent praise, including generous portions and a good bar selection. A few hiccups occurred, such as one poor dinner and no cocktails when the ice machine broke.

Related guest reviews

10

Nicola

Sep 30, 2024

·

Stayed 1 night

Really enjoyable stay 4 minute drive from the Citadel, room was clean and quiet. Gorgeous food, lovely staff especially Dean, went above and beyond.

10

Matty

Jan 26, 2025

·

Stayed 1 night

Fantastic food, good drinks selection and a beautiful room

8

keith

Apr 25, 2024

·

Stayed 1 night

Very ckean and efficient stay. Welcoming and helpful staff. Decor and condition overall good, location was perfect for me, close to my destination next morning. Friend ate in the bar that wvening saidvthe food was great, it did look very nice and generous portion. Breakfast was good quality and on time. Overall great experience, would stay again without hesitation.

10

Christopher

Mar 8, 2024

·

Stayed 1 night

Absolutely loved our stay, couldn’t fault anything. Room, Facilities, Parking, Restaurant/Breakfast were all perfect. We would definitely stay here again. Thank you!

8

Simon

Jan 22, 2025

·

Stayed 2 nights

Review: Tell Us About Your Stay I recently stayed at this hotel and overall had a pleasant experience. The room was cozy, with the radiator keeping it warm and comfortable. The decor was nice, though there were some signs of wear and tear, such as a few holes in the walls. The bathroom was spacious, but privacy could be improved. One downside was the view from room 5, which faced a car dealership with bright floodlights that the curtains didn’t fully block at night. On a positive note, the food was excellent, and the staff were friendly and helpful throughout my stay. I would recommend this hotel to coworkers visiting clients in the area, despite the minor drawbacks.

10

Robert

Jul 22, 2025

·

Stayed 1 night

Great room absolutely perfect with a great breakfast and awesome staff, will definitely book again

10

Stephen

May 17, 2024

·

Stayed 1 night

Brilliant stay. Lovely big bedroom with comfortable king bed. Delicious good with some surprises on the menu. Cleanliness was faultless!

10

Laura

Dec 13, 2025

·

Stayed 1 night

Rooms are gorgeous, lovely and warm. Staff are fantastic and the breakfast was fantastic.

8

Mike

Apr 10, 2025

·

Stayed 3 nights

Very helpful and friendly people after a first night disaster over dinner- they did a very great deal to help

10

Paul

Jul 13, 2025

·

Stayed 1 night

Great hotel. Food was very nice. The only let down was no toilet paper, carpet needed a good hoover by the door. But other than that the room was spacious and modern and beds were comfy. Had the best sleep on any pull out bed. As daughter always gets the king with her mother. Food was great. Breakfast was good and the staff were great even though they had to many parties at the same time amd the ice machine broke with no cocktails but the heat was ridiculous so you cant blame them. Would definitely stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $131	22 $87	23 $89	24 $122
25 $57	26 $80	27 $80	28 $77	29 $77	30 $77	31 $87

Su	Mo	Tu	We	Th	Fr	Sa
1 $68	2 $84	3 $96	4 $96	5 $77	6 $96	7 $140
8 $68	9 $87	10 $96	11 $96	12 $77	13 $77	14 $114
15 $68	16 $87	17 $96	18 $96	19 $77	20 $87	21 $122
22 $68	23 $87	24 $96	25 $96	26 $77	27 $77	28 $114
29 $68	30 $87

The Eccleston Hotel; BW Signature Collection

Prices for The Eccleston Hotel; BW Signature Collection

Monthly average prices

About this property

Location

Room options

Superior Suite, 1 King Bed

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed

Family Room, 1 King Bed (Shower Only;With Sofabed)

Guest reviews of The Eccleston Hotel; BW Signature Collection

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Eccleston Hotel; BW Signature Collection

Prices for upcoming dates