The Wallhouse Hotel, an Ascend Collection Hotel

Many enjoy the pool and hot tub, along with outdoor patio and fire-pit areas. Some report pool cleanliness or chemical issues, occasional spa downtime, an elevator outage, and a few parking limitations despite other mentions of ample parking.

Cleanliness is a standout, with numerous reviews calling rooms and common areas spotless or very clean. Isolated complaints noted a stained item, dirty stairs, or a bathroom odor.

Rooms are modern, spacious and quiet, with features like kitchenettes, recliners, walk-in showers, balconies and scenic views. Downsides include firm or noisy beds, worn or uncomfortable sofa beds, minor layout or lighting quirks, slow drains, lack of bathroom exhaust, and some road noise in front-facing rooms.

Service is widely described as friendly and helpful, and staff accommodated special requests and changes. A minority reported rude or strict check-in, long housekeeping waits, an age-verification hassle, early check-in fees, and limited assistance during an elevator outage.

The location is convenient for Amish Country, close to shops, dining and attractions, with quiet surroundings and scenic hillside views. A few note limited local dining later in the day and some traffic noise for rooms facing the road.

Breakfast is often praised for variety and quality, with hot options and even a Sunday supper mentioned. Some guests found items cold or not replenished near closing, and a few cited rude breakfast service.