El Cid El Moro Beach
$166
/ night
Avg. for October
Prices for El Cid El Moro Beach
Select dates to see prices and availability
$166
/ night
Avg. for October
Monthly average prices
Nightly prices at El Cid El Moro Beach average $145 in June, the cheapest month, and $352 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $184 |
| February | $299 |
| March | $160 |
| April | $261 |
| May | $230 |
| June | $145 |
| July | $352 |
| August | $318 |
| September | $182 |
| October | $166 |
| November | $184 |
| December | $238 |
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Oct · $166
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Most expensive: July (~$352)
Cheapest: June (~$145)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. Thi...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mazatlán? This resort has 9688 square feet (900 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Dining
Grab a bite at La Concha, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 294 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Location
With a stay at El Cid El Moro Beach Hotel in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. This beach resort is 0.5 mi (0.8 km) from Playa Sábalo and 0.9 mi (1.5 km) from Islands and Protected Areas of the Gulf of California.
What's nearby
Playa Sábalo(0.5 miles)
Punta Camaron Beach(0.8 miles)
Islands and Protected Areas of the Gulf of California(0.9 miles)
Islas de Mazatlan Ecological Reserve(0.9 miles)
Sea Shell City Museum(1 miles)
El Cid Country Club Golf Course(1 miles)
MonteCarlo Casino(1.3 miles)
Casino del Rey(1.3 miles)
Monument to the Family(1.5 miles)
Caverna del Diablo(1.6 miles)
The Mazatlan Malecón(1.6 miles)
Mazatlán Letters(1.6 miles)
Pacific Golf Center(1.9 miles)
La Gran Plaza Mall(2.2 miles)
Bula(2.4 miles)
The preferred airport for El Cid El Moro Beach Hotel is General Rafael Buelna Intl. Airport (MZT)(21.9 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Avenida Camaron Sabalo Sin Numero, El Encanto, Mazatlán, Sinaloa, Mexico
Playa Sábalo (0.5 miles)
Punta Camaron Beach (0.8 miles)
Islands and Protected Areas of the Gulf of California (0.9 miles)
Islas de Mazatlan Ecological Reserve (0.9 miles)
Sea Shell City Museum (1 miles)
El Cid Country Club Golf Course (1 miles)
Room options
6
One Bedroom Suite
Room details
2 Queen Beds
and 1 Murphy Bed
Sleeps 6
592 ft²
BalconyAir ConditioningSeparate Living RoomRefrigerator
7
Luxury Room Elite
Room details
2 Full Beds
Sleeps 4
592 ft²
BalconyAir ConditioningRefrigeratorPrivate Bathroom
7
One Bedroom Suite Elite
Room details
2 Queen Beds
and 1 Murphy Bed
Sleeps 6
581 ft²
BalconyAir ConditioningSeparate Living RoomRefrigerator
8
Luxury Elite Golf Experience
Room details
2 Full Beds
Sleeps 4
592 ft²
BalconyAir ConditioningRefrigeratorPrivate Bathroom
6
Luxury Room
Room details
2 Full Beds
Sleeps 4
592 ft²
BalconyAir ConditioningRefrigeratorPrivate Bathroom
8
One Bedroom Suite Elite Golf Experience
Room details
2 Queen Beds
and 1 Murphy Bed
Sleeps 6
570 ft²
BalconyAir ConditioningSeparate Living RoomRefrigerator
Guest reviews of El Cid El Moro Beach
7.8
Good
Based on 1,001 verified reviews
Who stays here?
Business
5%
Couple
15%
Family
65%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At El Cid El Moro Beach, guests praise the beachside setting, large pools, and walkable location, while recurring complaints note loud nightclub noise at night and various extra charges for items like Wi‑Fi, bottled water, and other add‑ons.
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What guests think
At El Cid El Moro Beach, guests praise the beachside setting, large pools, and walkable location, while recurring complaints note loud nightclub noise at night and various extra charges for items like Wi‑Fi, bottled water, and other add‑ons.
Service is frequently described as friendly and attentive, but some guests report slow or unhelpful responses and pushy upselling by pool staff. Rooms are spacious with great ocean views, yet many feel dated, and several mention uncomfortable beds or pillows. Food feedback is mixed: buffets can be bland or cold while à la carte venues are better, and reservations plus package restrictions frustrate many. Expect a lively, family‑friendly resort experience with strong beach and pool time, offset by noise and fine‑print limitations.
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AI-generated summary based on recent guest reviews
Facilities
Multiple pools and direct beach access are highlights. Facilities show their age, with occasional maintenance closures or worn and slippery areas, some adult or elite areas (including the hot tub) restricted by package, and extras like Wi‑Fi or parking incurring fees.
Related guest reviews
6
Adriana Yolanda
Aug 16, 2023
·
Stayed 3 nights
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
8
Gretty
Jun 7, 2024
·
Stayed 2 nights
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
4
Adalberto
Apr 16, 2024
·
Stayed 1 night
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
6
Cinthia R.
Aug 19, 2024
·
Stayed 3 nights
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
10
Luis Garcia
May 1, 2025
·
Stayed 5 nights
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
6
James
Dec 16, 2021
·
Stayed 4 nights
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
8
Minerva
May 20, 2024
·
Stayed 4 nights
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
4
Antonio Diaz
Aug 6, 2024
·
Stayed 5 nights
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
8
salvador alfaro
Jun 20, 2025
·
Stayed 4 nights
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
8
Bianca
Sep 28, 2023
·
Stayed 2 nights
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: some guests found rooms and grounds clean, but others reported cockroaches, dirty floors or linens, and poorly cleaned bathrooms, with housekeeping inconsistent.
Related guest reviews
4
Jacqueline and Miguel
Aug 12, 2025
·
Stayed 3 nights
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
8
Celina
Jul 13, 2024
·
Stayed 9 nights
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
2
Anita Suzanne
Nov 27, 2025
·
Stayed 7 nights
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
2
Juan
Jul 15, 2024
·
Stayed 1 night
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
2
Jacqueline iline
Mar 26, 2025
·
Stayed 7 nights
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
6
nancy a cortes
Aug 19, 2024
·
Stayed 4 nights
Bathroom toilet dirty also my pillows requested to be removed from room
Bathroom toilet dirty also my pillows requested to be removed from room
2
Francisco
Apr 23, 2024
·
Stayed 5 nights
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
8
Yaritzi
Aug 27, 2024
·
Stayed 4 nights
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
6
Kimberly Dawn
Nov 16, 2025
·
Stayed 9 nights
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
10
Blanca
Oct 14, 2025
·
Stayed 4 nights
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with impressive ocean views, but many are dated and some guests found beds or pillows uncomfortable.
Related guest reviews
6
Simonete
Apr 4, 2024
·
Stayed 5 nights
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
4
Adalberto
Apr 16, 2024
·
Stayed 1 night
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
Guillaume
Mar 19, 2025
·
Stayed 3 nights
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
8
manuel
Apr 23, 2024
·
Stayed 3 nights
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
4
Elsa
Dec 23, 2024
·
Stayed 2 nights
The beds are terrible, including the pillows, which are super uncomfortable.
The beds are terrible, including the pillows, which are super uncomfortable.
6
Joyce
Mar 26, 2024
·
Stayed 16 nights
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
6
James
Mar 27, 2023
·
Stayed 7 nights
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
8
Angel
Jun 2, 2025
·
Stayed 2 nights
La almoadas esta demasiado altas
La almoadas esta demasiado altas
8
salvador alfaro
Jun 20, 2025
·
Stayed 4 nights
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
10
Mark
Apr 27, 2024
·
Stayed 9 nights
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
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AI-generated summary based on recent guest reviews
Service
Staff are often praised as friendly and attentive across bars, restaurants, and activities, yet reviews also note inconsistent service, slow responses or reservation mix‑ups, and poolside upselling that can feel pushy.
Related guest reviews
8
susan
Feb 24, 2025
·
Stayed 7 nights
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
6
Pam
Jan 18, 2025
·
Stayed 7 nights
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
4
Hector
Apr 17, 2022
·
Stayed 5 nights
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
8
Maria
Jun 23, 2022
·
Stayed 5 nights
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
8
Abel
Nov 11, 2025
·
Stayed 3 nights
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
8
Diana
Dec 11, 2024
·
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
10
Ilieda
Jan 24, 2025
·
Stayed 4 nights
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
10
Arturo
Apr 19, 2025
·
Stayed 6 nights
Friendly staff
Friendly staff
8
Raquel
Sep 7, 2025
·
Stayed 3 nights
Customer service terrible hotel was wonderful
Customer service terrible hotel was wonderful
8
Conny
May 23, 2024
·
Stayed 3 nights
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
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AI-generated summary based on recent guest reviews
Location
Beachfront in a walkable area near shops and restaurants, but loud music from nearby clubs late into the night is a recurring issue.
Related guest reviews
2
Joan
Mar 24, 2024
·
Stayed 14 nights
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
4
Adalberto
Apr 16, 2024
·
Stayed 1 night
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
ALFREDO
Jan 4, 2025
·
Stayed 4 nights
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
10
carlos
Jul 26, 2025
·
Stayed 5 nights
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
8
Patricia
Jun 2, 2025
·
Stayed 4 nights
Excellent location
Excellent location
8
Josiah
Feb 27, 2024
·
Stayed 3 nights
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
8
Wilhelm
Jan 15, 2023
·
Stayed 19,370 nights
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
8
douglas
Dec 12, 2022
·
Stayed 1 night
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
10
Gustavo
Aug 27, 2023
·
Stayed 5 nights
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
10
Timothy M
Mar 16, 2025
·
Stayed 7 nights
Location was very very good and the grounds were kept very clean
Location was very very good and the grounds were kept very clean
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AI-generated summary based on recent guest reviews
Dining
Dining is mixed: à la carte venues receive strong reviews while buffets are frequently bland or cold; reservations are required and hard to secure, and package tiers can limit what all‑inclusive covers.
Related guest reviews
4
Jacqueline and Miguel
Aug 12, 2025
·
Stayed 3 nights
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
10
Harry
Dec 15, 2024
·
Stayed 5 nights
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
8
Lyn
Nov 30, 2024
·
Stayed 3 nights
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
8
Sheila
Mar 6, 2025
·
Stayed 13 nights
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
10
Lizeth
Jul 22, 2025
·
Stayed 4 nights
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
10
Penny
Apr 25, 2025
·
Stayed 11 nights
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
6
Carrie
Feb 26, 2025
·
Stayed 7 nights
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
8
Aaron J
Mar 20, 2025
·
Stayed 5 nights
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
8
Lizbeth
Jun 24, 2025
·
Stayed 5 nights
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
8
Martin
Mar 9, 2025
·
Stayed 6 nights
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
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AI-generated summary based on recent guest reviews
8
Rina
4 weeks ago
·
Stayed 3 nights
Views were amazing loved the location
Views were amazing loved the location
2
Yesenia
Jun 23, 2026
·
Stayed 5 nights
El Cid Moro needs to remodel. It’s so outdated and old. Needs improvement on cleaning. Customer service is alright i guess Not all employees are friendly. Definitely not returning to this place.
El Cid Moro needs to remodel. It’s so outdated and old. Needs improvement on cleaning. Customer service is alright i guess Not all employees are friendly. Definitely not returning to this place.
4
Barbara Jo
Jun 21, 2026
·
Stayed 9 nights
I felt we were very misled. The picture showed a very large swimming pool. The time we were there at the swimming pool was under construction, which is absolutely unbelievable. We should’ve been notified of that. I felt that the elevators were very dirty. The property is very dated and our Sweet had two bathrooms in one of the bathroom toilets totally leaked when flushing.. we ended up staying one night out of 9 and checking to another resort
I felt we were very misled. The picture showed a very large swimming pool. The time we were there at the swimming pool was under construction, which is absolutely unbelievable. We should’ve been notified of that. I felt that the elevators were very dirty. The property is very dated and our Sweet had two bathrooms in one of the bathroom toilets totally leaked when flushing.. we ended up staying one night out of 9 and checking to another resort
2
Aaron
Jun 17, 2026
·
Stayed 3 nights
The check in was really hectic , the main pool was going through “maintenance “ so it was closed, the had an additional pool for hundreds of people The staff was rude.
The check in was really hectic , the main pool was going through “maintenance “ so it was closed, the had an additional pool for hundreds of people The staff was rude.
2
alondra
Jun 16, 2026
·
Stayed 3 nights
Pool was under construction and we weren't notified before. To check in it took about 2 hours.
Pool was under construction and we weren't notified before. To check in it took about 2 hours.
FAQs about El Cid El Moro Beach
Is parking available at the property?
Yes, parking is available on-site. Valet parking is also offered.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located in Zona Dorada, within a 5-minute drive of The Mazatlan Malecón and Playa Brujas. It is approximately 5.3 miles from Olas Altas Beach and 0.9 miles from Islands and Protected Areas of the Gulf of California.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool. It is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-04: 72.03814881209564USD
- 2026-10-05: 193.28079033343505USD
- 2026-10-06: 192.28074628578185USD
- 2026-10-07: 196.33038768164062USD
- 2026-10-08: 249.0644968330078USD
- 2026-10-09: 250.46647768821717USD
- 2026-10-10: 246.7921708252258USD
- 2026-10-11: 197.46316990864563USD
- 2026-10-12: 200.4404561956787USD
- 2026-10-13: 200.4404561956787USD
- 2026-10-14: 200.4404561956787USD
- 2026-10-15: 200.4404561956787USD
- 2026-10-16: 202.4473229193878USD
- 2026-10-17: 200.4404561956787USD
- 2026-10-18: 279.6102770129242USD
- 2026-10-19: 343.9319306424866USD
- 2026-10-20: 346.7012991510315USD
- 2026-10-21: 200.4404561956787USD
- 2026-10-22: 284.2354529870453USD
- 2026-10-23: 281.8541396112671USD
- 2026-10-24: 284.2354529870453USD
- 2026-10-25: 281.8541396112671USD
- 2026-10-26: 281.8541396112671USD
- 2026-10-27: 284.09830955296326USD
- 2026-10-28: 200.4404561956787USD
- 2026-10-29: 202.4473229193878USD
- 2026-10-30: 250.46647768821717USD
- 2026-10-31: 250.46647768821717USD
- 2026-11-01: 202.50098848379517USD
- 2026-11-02: 200.4404561956787USD
- 2026-11-03: 200.4404561956787USD
- 2026-11-04: 202.4473229193878USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 250.46647768821717USD
- 2026-11-12: 284.09830955296326USD
- 2026-11-13: 1532.9513321901854USD
- 2026-11-14: 412.14661715478513USD
- 2026-11-15: 1122.779566826477USD
- 2026-11-16: 200.4404561956787USD
- 2026-11-17: 194.84433134468077USD
- 2026-11-18: 204.23478063812254USD
- 2026-11-19: 250.46647768821717USD
- 2026-11-20: 1229.105273084839USD
- 2026-11-21: 1231.0926235056152USD
- 2026-11-22: 239.11358986024476USD
- 2026-11-23: 250.46647768821717USD
- 2026-11-24: 250.46647768821717USD
- 2026-11-25: 202.8551333999176USD
- 2026-11-26: 236.70137140283202USD
- 2026-11-27: 252.29996861141967USD
- 2026-11-28: 252.29996861141967USD
- 2026-11-29: 200.4404561956787USD
- 2026-11-30: 200.4404561956787USD
- 2026-12-01: 204.23478063812254USD
- 2026-12-02: 200.4404561956787USD
- 2026-12-03: 200.4404561956787USD
- 2026-12-04: 220.47383017103576USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Free WiFi in public areas has a 4-device limit.
- Fee for full breakfast: approximately USD 20 to 50 for adults, and USD 20 to 50 for children
- Airport shuttle fee: USD 35 per person (one-way)
- Airport shuttle fee per child: USD 35 (one-way), (up to 17 years old)
- Self parking fee: USD 5 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Babysitting / Child Services
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Valet Parking
Area Shuttle (free)
Parking Onsite
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Golf Course (nearby)
Beach (Nearby)
Playground
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Spa & Wellness Centre
Snack Bar/Deli
Internet
WiFi